Self Restart - ASUS ROG Phone II Questions & Answers

I have got my Asus ROG Phone II for about 8 months and I have recently got some problems with the software. The phone suddenly turns off on it's own, when I am using it and stucks at the restarting process with Asus Logo and the loading bar on the lower side but doesn't open, even if I wait for a full whole hour. I have to press volume down + power off button to make it work again. I wanted to ask if any of you guys have got the same problem, or any clues how to solve it?
Well I had rooted my phone after a month of it's use and unrooted it. For about 2 Months before, my charging port stopped working and Asus Service Center fixed it, and I guess they somehow flashed my Phone, as I not don't have to download and install the new firmware. It was good in a way but I feel it is getting some lag during the use of certain apps and the problem which I mentioned earlier. I would be thankful and grateful for your replies.
Wishing all to stay safe and healthy

Fantasticooo said:
I have got my Asus ROG Phone II for about 8 months and I have recently got some problems with the software. The phone suddenly turns off on it's own, when I am using it and stucks at the restarting process with Asus Logo and the loading bar on the lower side but doesn't open, even if I wait for a full whole hour. I have to press volume down + power off button to make it work again. I wanted to ask if any of you guys have got the same problem, or any clues how to solve it?
Well I had rooted my phone after a month of it's use and unrooted it. For about 2 Months before, my charging port stopped working and Asus Service Center fixed it, and I guess they somehow flashed my Phone, as I not don't have to download and install the new firmware. It was good in a way but I feel it is getting some lag during the use of certain apps and the problem which I mentioned earlier. I would be thankful and grateful for your replies.
Wishing all to stay safe and healthy
Click to expand...
Click to collapse
Don't know what the problem is, but you've posted this in the wrong section!

I think I am in a similar situation. My phone's problem is that it kind of crash while booting up (stange lines shows on the screen like some glitch) , it doesnt boot up normally and it loops 3 to 4 times until it's left on a black screen. I am not sure of its status at this point for it is not responsive even to force restart (Vol down + Power) but it does work only once in a couple of minutes and proceeds to bootloop and back again to the black screen. I haven't rooted it but i did flash it from CN to WW which was successful and was using it perfectly for 4 months up until this situation. I dont know what exactly is the problem. Can anyone help me?

Same with me bro... Mines already bricked because of flashing it to the original version

Same here

Related

Galaxy Mini reboots out of itself

Heya all,
So my Galaxy Mini started rebooting itself today.. Anybody knows what to do? I can't give much details only that I thought the problem could be the custom rom (CM7, New Experience). I flashed it back to stock, but it's still doing the same thing, sometimes it'll hold out for 30 minutes but sometimes it restarts and I can't even open Whatsapp before it reboots again.
All I can tell the on/off button for locking isn't always working as fast as it should. Could this button be stuck or something like that?
Also warranty is gone, got water damage from like 1.5 year ago.. Maybe that could still have something to do with it.
Thanks in advance,
Sanderth.
Update: I was just viewing a WhatsApp message and it rebooted itself again, please does somebody have any advice on how to fix this?
Bump: Please does anybody know what the problem could be? Today at school I wasn't even able to send a message via WhatsApp
Edit: I'm pretty sure it always happens a few seconds after I pressed the on/off button to lock. I just tried to lock it, got the prompt where you can enable airplane mode and turn the phone off and I clicked the back arrow, after ~5 secs it rebooted, could something be stuck behind this button or could my ROM be bugged?
Edit2: Well I disassembled my phone, probably something was stuck behind my button and fell out or something else was wrong with it.. But the most important thing is: It works like it should again, locking is going smooth now and it really feels as if my phone was better than before XD
Next time I'll open it first before opening a topic on xda, but well.. Hopefully somebody who will ever have the same problem will find this thread and fix it the same way I did
:thumbup:
Sent from my GT-I9300 using xda premium
Well to be honest, it'll stick to randomly rebooting itself once in a while, less than it was before disassembling and putting it back together again though (From 5 times in one hour to max. 3 on a day). But trying this could never mess something up (as long as you know what you are doing.) At least it's possible to use my phone normally again.
For the people that don't know how to disassemble, use this: http://www.formymobile.co.uk/s5570disassembly.php
Disassemble until you've got the battery compartment of, then just assemble again.

[Q] HTC One Mini 2 Freeze in Charge-Screen

Hey Guys
Hope, some of you can help me. The problem is:
i bought a new HTC One Mini 2. Cause i had a Cyanogen 10.1 on my previous phone, i thought, that i should install a new CyanogenMod for this phone again. So i unlocked und flashed the Phone. As custom recovery i used TWRP 2.8.5.0... Found that one here in a Thread. After i flashed cm-12-20150411-NIGHTLY-memul.zip on it. After all, i started my phone again and all worked fine. i thought....
So yesterday i powered off my phone, plugged it to the charging-cable and went to sleep. In the morning i got up, picked my phone and wanted to turn it on. What i saw, was the charging screen, blink led is standing on orange and thats it. Cant power it off again, cant boot to recovery... nothing...
And the point is, i dont have the ultilities and the skill to open the phone and remove the battery to see, if that is the problem.
Do you have any ideas for that?? Thanks for leave an answer
lol
peacer95 said:
Hey Guys
Hope, some of you can help me. The problem is:
i bought a new HTC One Mini 2. Cause i had a Cyanogen 10.1 on my previous phone, i thought, that i should install a new CyanogenMod for this phone again. So i unlocked und flashed the Phone. As custom recovery i used TWRP 2.8.5.0... Found that one here in a Thread. After i flashed cm-12-20150411-NIGHTLY-memul.zip on it. After all, i started my phone again and all worked fine. i thought....
So yesterday i powered off my phone, plugged it to the charging-cable and went to sleep. In the morning i got up, picked my phone and wanted to turn it on. What i saw, was the charging screen, blink led is standing on orange and thats it. Cant power it off again, cant boot to recovery... nothing...
And the point is, i dont have the ultilities and the skill to open the phone and remove the battery to see, if that is the problem.
Do you have any ideas for that?? Thanks for leave an answer
Click to expand...
Click to collapse
I works again. was some buggy thing, i guess. A friend took my phone, did same combination that i did to boot in recovery mode and BOOM it reboots and work properly. So, i can't tell u a real solutions, but if you got same problem, keep trying with the POWER-Button and the VOLUME_DOWN-Button. Worked in my case.
Thread can get closed.
peacer95 said:
I works again. was some buggy thing, i guess. A friend took my phone, did same combination that i did to boot in recovery mode and BOOM it reboots and work properly. So, i can't tell u a real solutions, but if you got same problem, keep trying with the POWER-Button and the VOLUME_DOWN-Button. Worked in my case.
Thread can get closed.
Click to expand...
Click to collapse
What he did was a hard reboot, accomplished by holding the power and vol-up buttons for about 10 seconds. Just wanted to add this.
Hey guys,
any solution to this problem??
Got the same issue. unlocked bootloader with htcdev, installed TWRP Recovery and rooted phone, everything worked fine yesterday.
Today I installed xposed framework, then I plugged-in the charging cable and turned off the phone because I wanted to flash xposed in Recovery. But when the phone turned off, it only showed the charging screen with the message ("This build is for development purposes only Do not distribute outside of HTC without HTC's written permission. Failure to comply may lead to legal action.") and didn't react to any button pressings until the battery finally died.
Then I plugged in charging cable again. Now I have again the charging screen, only difference is that the LED doesn't flash permanently but it now blinks. Computer recognizes phone but I can't send fastboot commands since it is turned off.
Any help would be appreciated!
EDIT: After a lot of tries, I finally also managed to fix it with 10 seconds power + volume up....

IDOL 4S rebooting loop issue

Hi,
This morning my idol 4s 6070O -up to date MM from alcatel- suddenly rebooted and since then its keeping on rebooting showing the alcatel logo then idol 4s logo and sometimes the blue alcatel animation and sometimes not.
i went to master / Hard reset from recovery menu by pressing power key along with the volume up key and then wiped both cache partition and wiped data / format system
Also, tried the SUGAR QCT tool But after more than once, all in vain
still looping and never startup the launcher.
​
The rebooting does only happen when trying to start the launcher but never during using recovery menu. So, this is probably is NOT a battery problem but instead it is a software issues.
Would you recommend any sequence to fix my firmware to help?
Any suggestions would be highly appreciated.
Kindly advise
Thank you
Same problem twice with two Alcatel idol 4s since november 2016... They send me a new one in february but the problem just got back And this time even the hard reset doesn't boot...
still no solution to this problem ??
---------- Post added at 12:32 AM ---------- Previous post was at 12:27 AM ----------
my phone shuts down suddenly and goes bootloop but when in recovery mode it doesn't
and when i plug the charger it also works well
any advise ?
Abdel Kayoum said:
still no solution to this problem ??
Click to expand...
Click to collapse
No solution so far ya abdo.
You need to send it back where you have purchased it to get a replacement, cuz akeed you have not buy it from egypt.
Seems a problem with the motherboard so you get a new device, at least i did so
Alcatel idole 4s android model bricked
My friend from Portugal gave me one Alcatel idol4s, now it stuck on android logo. It can only enter into download mode. Is there any Qfil rom for this one? to use qpst or xiaomi flash tool need qfil rom... please help
I realize this is a bit old of a thread but I found a youtube video with a guy that had the exact same problem. He shipped it back to Alcatel's reparation service since it was still within the warranty and they said it was a motherboard issue. If it is the same thing it'll be very difficult to fix yourself so it would be best to see if your phone is still within the one year warranty period.
Boot loop of evil!
I Have the exact same problem, and came here to see if someone had it fixed.
Can anyone help us fix this brick of metal and glass?
ZeFMendes said:
I Have the exact same problem, and came here to see if someone had it fixed.
Can anyone help us fix this brick of metal and glass?
Click to expand...
Click to collapse
I fix it! This is so easy to repair. This morning I had same Bootloop issue with my Idol 4S its keeping on rebooting showing the alcatel logo only. To repair this issue we must get straight to the Recovery and select Wipe Cache option then reboot the phone.
To open Recovery you must feel the moment when the phone restarting by Power On/Offbutton and not automatically (Note: by pressing this combo your phone sometimes load the logo one second later...) When you feel the moment then fast release both buttons (Power & Volume Up) and if you're done it right you will see Recovery Menu.
That's it.
I've found in my line of work that the battery can cause this issue. I've fixed two Idol 4S' by changing the battery. The battery voltage should be 3.7/3.8v, whereas I've recorded 4.2v on an idle battery not being charged.
Same issues
Do you think it's worth it if the battery is not the problem, then you've spent 65 bucks or more, for new battery in a broken phone.

Nokia 7 Plus - Screen Freeze - Lock and Unlock to make it work

Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
It a hardware problem i believe. Coz even i had the same issue. I immediately sent it to service center which was luckily nearby my home. They took a video of that issue and sent it to Nokia for replacement. They approved my replacement and gave me a approval letter and requested me to visit the shop where i had purchased the phone. The shopkeeper took my old phone back along with all the accessories and approval letter and within 5 mins they gave me a new unit.(note: the service center person told me that if you have purchased the phone from a store then you have 14 days replacement guarantee in case if any issues persist post format or tests).
I have the same issue, tried all methods you mention to make it work normally without succes. I dont know if it is a touch hadware problem because it happens very ramdomly and works instantally and normally again if I lock and unlock the screen
Some days not happens, another days happens very frequent.
Another fact, every time I installs some Factory image (Android P developer preview, Android 8.1), the touch not give problem at all for aprox 2 days or more.
I'm very frustrated with this issue.
sid_25 said:
Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
Click to expand...
Click to collapse
This is the Nokia 7+ quality problem, go to the after-sales service to replace the screen for free.
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Tapas87 said:
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Click to expand...
Click to collapse
I think we can clearly consider this as a hardware problem in that case.
i have same problem with my Nokia 7+, I gave a chance to nokia but I'm already starting to change my mind, the bootloader can not be officially unlocked and now the problem with the touchscreen, a bit disappointed, I hope hmd solve these issues and if not, buh bye nokia.
sid_25 said:
I think we can clearly consider this as a hardware problem in that case.
Click to expand...
Click to collapse
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Tapas87 said:
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Click to expand...
Click to collapse
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Sent from my Nokia 7 plus using Tapatalk
bvanaerde said:
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Click to expand...
Click to collapse
Seriously ur device need a service centre
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Rowdyy Ronnie said:
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Click to expand...
Click to collapse
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Sent from my Nokia 7 plus using Tapatalk
spaha-bih said:
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Click to expand...
Click to collapse
Yes, it happens to me as well. Let say Chrome has 200mb cache and if I click on Clear Cache, device freezes.
I used to face this problem quite frequently, but I haven't seen it in quite a while. For this reason, I'm pretty sure it was a software related issue and not a hardware one, as a hardware problem would be unlikely to go away, but a software one could be fixed with updates.
It started to happen on ly device today. I have the august security patch and my model is ta 1055 so i don't think the problem is solved yet
Cleared chrome cache. Device freeze for 15 minutes and rebooted. On Pie dev 4
There are so many seemingly random issues with this phone, I can safely say that I hate it. I never know if it's going to take a call (unresponsive soft button), or if the person on the other end will be able to hear me (mic just randomly stops working at least once a week). Freezes a few times every day. Won't allow push email notifications after (or during) sleep, have to reboot. The list goes on......
Going to turn in my device for repairs. It's taken Nokia long enough to come up with a software solution. On the Nokia forums there are several people who were helped with a touch panel repair.
Sent from my Nokia 7 plus using Tapatalk
Already sent back the device for repairs twice, each time they sent it back with just a reinstall of an older Android version... claiming it would be fixed.
In Europe, there's no Nokia repair, so another party is taking care of the repairs. It seems like they are not really aware of the ongoing bugs/problems of the device, which makes it extremely difficult to get them to actually repair the device properly.
First time they even told me they "replaced defective hardware", when in fact the hardware was not touched at all.
I managed to record the issue with another device, and showed it to the vendor.
Now they're offering me a refund. It looks like this is the best option I can get from them.
Really sad though. I was hoping for them to just fix it. Apart from this problem, it is a really good device. There's not really a good alternative in the same price range.
Sent from my Nokia 7 plus using Tapatalk
Im having trouble unlocking my device, I tried the finger touch to unlock but it did not unlock and the phone is unresponsive even on pressing the power button. I tried to force restart by pressing and holding the powerup button and power nutton simultaneously but still no result. Also I could see a red led light at the lefthand side of speaker on top.
Note: The device was fully charged.
can someone help me with this Issue please

S20FE TMobile black screen

Got up this morning to a black screen. At first power + down volume would show the Samsung boot screen, but it would never fully boot. One time it did make it to the the home screen but froze almost immediately. After that it has only showed the Samsung boot screen a few times while holding down power + down volume. I have tried tried power + down volume or up volume several times now and can never get it to show anything any more. The phone should also have power as it has been charging all day. After doing some reading I was going to flash it with Odin, but it only shows up as QUSB_BULK_CID... and Odin doesn't see it. This is after installing Samsung USB drivers v1.7.59. Is there anything else I can do?
hello colleague
Reading this post makes me think about making periodic backups.
since I also have an S20 FE 5g TMO.
I hope I have a solution to the problem.
but apparently I think it will be hardware problems.
I have investigated and there is also a publication of an s20 with the same problem.
greetings
Can you point me to the S20 with the same problem? I really hope it isn't a design issue with the hardware as I have 3 other S20FE's. All bought at the same time. The phones are only a few months past 1yr old. Would be nice if it is a software issue. Since I couldn't figure anything out with it, I dropped it off at a replace called ubreakifix by asurion. They were listed as a repair center on Samsung's website.
I got the phone back today. At first the shop said they couldn't reproduce the problem after I left it there. It was just slow to start up. Gave it back and didn't charge me anything. After I left I just started open and closing stuff. And the UI would freeze some, plus I would get System UI not responding and Process system isn't responding errors. I took it right back with the error. They were able to scan it again. This time there Samsung software said it had corrupt memory. They said the board would need to be replaced and that would cost what a new phone would cost. So, I just ordered a refurb S20FE from Back Market. I am still going to try and wipe and flash it. But, I don't know if I trust it now.
Just looked in the software update menu and noticed it updated the system on 2/7 at 12:10pm. The phone had the black screen on the morning uf 2/8. The alarm didn't go off at 6:00AM. So, it started acting up less than a day after the update. Coincidence?

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