Booting Problem - ASUS ROG Phone II Questions & Answers

Ive been using this for 7 months now. I flashed it from CN to WW successfully and was using it for 4 months up to this point. The phone's problem is that it always gets stuck at boot and loops for about 3-4 times before going to a complete state of unresponsiveness (black screen) even with force restart i cant get it to respond and have to wait for several minutes and try lots of times before it responds and it boots and again loops till it proceeds to black screen. It was completely random. I was playing some game till it suddenly freeze and rebooted , that started the loops. Sometimes at the boot screen with the ROG logo it shows strange white lines that wasnt there before, like its glitching. I've already done factory reset and still the same situation.
I sucessfuly entered the phone setup once and used it for like 10 mins after reset then when I rebooted it, it went back to looping and black screen. I hope someone can respond to this, I desperately need help.

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[Q] Help!!! Grainy green screen With lines during boot up

It started about 30mins ago, was on a call which the screen locks off when u on a call like stand by, but when ending the call the screen would turn on back no matter what. anyways i took out the battery thinking maybe the roms just buggy or the battery dead since it was on low. puttin back the battery the phone wouldnt turn on, took it out and tried again same result.
so i put it on charged nothing, gave it about 2mins charge it came on, but the boot screen with the X just had some green pixel dots all over and horizontal lines for about 3 secs then back to normal, but the phone wont boot pass that.
took out the batteries again, back in then try boot into fastboot or bootloader but nothing, just the boot screen, then the rom booted after waiting, took longer than normal. so i turned it off and try the bootloader or fastboot but it wont load just the rom, so i restarted to recovery mode from the rom it worked, turn off and try bootloader or fastloader mode they worked, now it seems all working fine, also my touchscreen is responding perfectly and the rom loading ok.
but anytime i boot the phone the bootscreen has the green pixels and lines just the same. im abit worried as i dont want things getting worse, is there anyway to fix this, is it some virus? could i just flush everything and start over???
any help would be greatful, thanks.
ppl with simular problem:
http://forum.xda-developers.com/showthread.php?t=642761
http://www.google.com/support/forum/p/android/thread?tid=77fefa8bdd57d7a3&hl=en
You guys think updating my radio from 4.06 to probably 5.08?
Almost similar with few different colors but I dropped my n1. It took me almost a day to see that the LCD was broken. Turn off the phone or screen and look in sunlight. They really were hard to notice and I showed to 4 different peoples whom all failed to notice until I showed them. Hope yours is just a minor software problem.
well i just check its not broken and it didnt fall from me so im guessing its software but im wondering if it can fix but i dont wanna flash my phone and things get worse or even brick my phone, so im asking before i try anything more.

[Q] HD7 vibrates 7 times, gold card fails

Hi Guys,
I bought an HD7 from UK with a broken screen. Just installed the screen, and tried to switch on the phone for the first time. It was stuck on the HTC logo. So I pulled the battery out, and tried to reboot, but now it vibrates 7 times and does nothing more.
BTW. I made it to boot into bootloader, and it shows the attached screen.
I tried to flash a stock NoDo rom with GoldCard, but it fails at the first step, saying:
"Radio.nbh - FAILED"
I've used the GoldCard on two other HD7s in the past, so I guess the problem lies elsewhere. Now I try to download an other original O2 UK rom, and see it it makes any differen or not.
Any clue about what could cause this? And how to resolve the problem?
Any clue about this problem?
A bit of update about this. Put the phone in a bag and put it into the freezer for an hour. After I switched the phone on, and it WORKED! Loaded up the OS, checked my emails and so on, but after around 5 mins (when it warmed up) it shut itself down, rebooted and vibrated 7 times again...
So it's a heat issue.
Also noticed that if I leave the phone for a while It loads up into bootloader, does what I want, but the more I use the worse it gets. First it freezes, then won't even switch on.
Is it a CPU failiure?
VTS_Tibi said:
A bit of update about this. Put the phone in a bag and put it into the freezer for an hour. After I switched the phone on, and it WORKED! Loaded up the OS, checked my emails and so on, but after around 5 mins (when it warmed up) it shut itself down, rebooted and vibrated 7 times again...
So it's a heat issue.
Also noticed that if I leave the phone for a while It loads up into bootloader, does what I want, but the more I use the worse it gets. First it freezes, then won't even switch on.
Is it a CPU failiure?
Click to expand...
Click to collapse
Maybe it is a bad assembly, why don't you reassemble the phone, all points to that... this happened after the disassembly, right?

[Q] Phone gets to lockscreen and reboots

I installed Words with Friends and for some reason the app gets stuck on a black screen. So I powered off my phone and turned it on again...... and now everytime it gets to the lockscreen it freeze up and reboots. Help?? I'm able to unlock the screen now, but after a few seconds or so the phone just freezes and reboots.
I have a Z1S so there is no hard factory reset available. It also freezes in Safe Mode so I have no idea what to do now.
Was able to get to factory reset in the phone so I'm fine now. If a mod can close this thread or something.

Phone Encryption problem

I went to encrypt my phone. It's been sitting here for two hours now and it wont go past the rippling Motorola logo boot screen. What should I do?

H811 won't boot after multiple battery pulls... HELP!

So I can't boot my phone. Previously stable h811, unlocked bootloader running latest 20i Extreme 3.3 MM with G4 Tweaksbox. I have a Qi/NFC sticker on the back, but which has worked flawlessly and was not in use when the phone died. Here's what happened and what I have attempted.
Problem began when phone simply went black. The only thing running was Maps, which had a route displayed but was not in navigation mode. The screen went dark like normal, and when I went to wake the phone, nothing happened. I was in the car and tried plugging in the car charger and did not get a charge light. Pulled the battery and was unable to get a response. The phone and battery were quite warm.
When I got home, I tried a different battery, and the screen turned on to the LG initial boot screen, but nothing else happened.
After many battery pulls and attempts to boot into recovery, I tried it with the phone plugged into the computer. Finally, it showed the charging screen and light, and after several more attempts- pulling the battery and inserting it, then powering on, it appeared to be booting, (boot animation started, but then looped and froze on the initial boot screen (with bootloader state: bootloader unlocked in the upper corner). After another round of attempt/battery pull, it booted all the way up, but at that point I had my sim pulled. Pulled the battery and tried to restart and it froze on the initial boot screen again. Haven't been able to get into recovery at all, can't get into download, can't boot past the initial LG screen. Sometimes it loops, sometimes it just hangs. Nothing I do pressing combos of buttons, plugged into computer or unplugged, seems to change anything. The very farthest I've gotten is the breathe blue light before the boot animation, but then it looped. Now it's boot looping plugged into the computer.
Any ideas? I'm at a total loss.
bdportil said:
So I can't boot my phone. Previously stable h811, unlocked bootloader running latest 20i Extreme 3.3 MM with G4 Tweaksbox. I have a Qi/NFC sticker on the back, but which has worked flawlessly and was not in use when the phone died. Here's what happened and what I have attempted.
Problem began when phone simply went black. The only thing running was Maps, which had a route displayed but was not in navigation mode. The screen went dark like normal, and when I went to wake the phone, nothing happened. I was in the car and tried plugging in the car charger and did not get a charge light. Pulled the battery and was unable to get a response. The phone and battery were quite warm.
When I got home, I tried a different battery, and the screen turned on to the LG initial boot screen, but nothing else happened.
After many battery pulls and attempts to boot into recovery, I tried it with the phone plugged into the computer. Finally, it showed the charging screen and light, and after several more attempts- pulling the battery and inserting it, then powering on, it appeared to be booting, (boot animation started, but then looped and froze on the initial boot screen (with bootloader state: bootloader unlocked in the upper corner). After another round of attempt/battery pull, it booted all the way up, but at that point I had my sim pulled. Pulled the battery and tried to restart and it froze on the initial boot screen again. Haven't been able to get into recovery at all, can't get into download, can't boot past the initial LG screen. Sometimes it loops, sometimes it just hangs. Nothing I do pressing combos of buttons, plugged into computer or unplugged, seems to change anything. The very farthest I've gotten is the breathe blue light before the boot animation, but then it looped. Now it's boot looping plugged into the computer.
Any ideas? I'm at a total loss.
Click to expand...
Click to collapse
Im bricked myself from another issue but i think there is a black screen of death issue with some of the g4s
Try to boot download mode and re flash stock kdz with Lg up tool
You will loose all data though.
Good luck on help here noones helped me at all .
The g4 is just not a good device or user friendly
Sent from my LGMS631 using XDA Free mobile app
Black screen of death here too
Yesterday, I was using Chrome, site loading, screen just went black. I had about 1/2 battery at the time. I figured maybe the battery was just reporting wrong. When I got home, swapped batteries, same issue. I've been able to get into recovery and attempt a factory reset a couple of times (after many frustrating attempts.) The phone seems to only be able to be powered on for about 30 seconds before it goes black again. I'm going to attempt to fix with download mode now. If anyone else has solved a similar issue, any tips would be appreciated.
Hardware appears to be at fault!
Check this out, people!
http://www.androidauthority.com/lg-admits-g4-bootloop-problem-hardware-fault-669603/
Spread the word. Sounds like this is our problem. Apparently affecting mostly models with serial numbers starting 505xxxxx... which is what mine is. Called LG and they issued an RA# and shipping label to send it to them for service. I'm a little concerned since I didn't buy mine through a carrier, but this seems more like something of a soft recall than strictly a warranty issue, so I'm hoping they fix it no questions asked. I'll keep you guys posted on the progress.
Same thing happened to me today. My phone randomly shut off and it won't boot. Its stuck at the Android logo. I wasn't messing around with it. Just normal use (Snapchat, youtube). I tried booting into recovery but it just goes back to the android screen LG logo and keeps looping. I at least want to wipe the phone before I send it (personal info).
Same here. Mine has serial number starting 505, was purchased back at end of 5/2015 with not problems until this. I filled out the warranty repair form on LGs website and they sent me an RMA with label to get it fixed. I sent it in, they sent it back, and the only thing I see is on one sheet they printed out and included in the package said 'replaced board'. However, when I started up the phone it looked like new initialization with xx of yy apps initializing and then it began bootlooping with the LG splash screen. So frustrating!
So, this time I contacted t-mobile via their online chat, and did a warranty exchange through them. They will send me a replacement LG G4 next day ups air and I will send them the defective one for them to claim warranty themselves. We'll see where this goes. I might just take the replacement unit and do a tmobile jump exchange to another device. I wanted to wait for the new line of HTC nexus phones that are rumored for this year (and was loving the LG 4 until it died), but I might need to just jump twice this year and go for something like the new Samsung S7 of new LG G5 now and then again switch to HTC nexus once that comes out.
Sent mine to LG, and they fixed under warranty with no questions asked. Got it back within a week. All good now.

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