Razer Phone 2 died to me :( - Razer Phone 2 Questions & Answers

Hello, I have a Razer Phone 2, yesterday I uploaded a ROM on it, everything seems to have installed after whether the phone displayed a notification "Your device is corrupt. It can’t be trusted and may not work properly." then the notification disappeared and the phone will appear on the Razer powered android logo . after pressing vol - and the phone switch, the bootloader starts but I can not do anything in it, neither recovery mode nor wipe userdata, after clicking them, it returns to the razer logo and stands I looked and tried everything but I can't do anything about it, is this the end of the phone or is there any chance to get it back?
Thank you for your help and sorry for the spelling (translator)

lukkiii96 said:
Hello, I have a Razer Phone 2, yesterday I uploaded a ROM on it, everything seems to have installed after whether the phone displayed a notification "Your device is corrupt. It can’t be trusted and may not work properly." then the notification disappeared and the phone will appear on the Razer powered android logo . after pressing vol - and the phone switch, the bootloader starts but I can not do anything in it, neither recovery mode nor wipe userdata, after clicking them, it returns to the razer logo and stands I looked and tried everything but I can't do anything about it, is this the end of the phone or is there any chance to get it back?
Thank you for your help and sorry for the spelling (translator)
Click to expand...
Click to collapse
Flash stock following instructions on Razer Developer portal

jonchance_84 said:
Flash stock following instructions on Razer Developer portal
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Click to collapse
He follows the instruction and when entering the commands, <waiting for device> is shown . I have installed all the drivers

lukkiii96 said:
He follows the instruction and when entering the commands, <waiting for device> is shown . I have installed all the drivers
Click to expand...
Click to collapse
Installing drivers while phone is in fastboot mode too. Do checks while booted with adb devices and then boot into fastboot then run fastboot devices. If you get a device on each one, script should work. The pc sees a different device for each mode.

jonchance_84 said:
Installing drivers while phone is in fastboot mode too. Do checks while booted with adb devices and then boot into fastboot then run fastboot devices. If you get a device on each one, script should work. The pc sees a different device for each mode.
Click to expand...
Click to collapse
I think it's a hard brick, no command works, I guess I'll give up, is there any Razer service in Europe that could repair it for a fee?

lukkiii96 said:
I think it's a hard brick, no command works, I guess I'll give up, is there any Razer service in Europe that could repair it for a fee?
Click to expand...
Click to collapse
Could be a Win10 2004 build issue. Some have had luck either using an older win7 machine or loading up a linux vm in win10. U can let it take control of usb ports. It all stems from usb drivers in windows.
Don't know about service in europe. Im in Texas.

jonchance_84 said:
Could be a Win10 2004 build issue. Some have had luck either using an older win7 machine or loading up a linux vm in win10. U can let it take control of usb ports. It all stems from usb drivers in windows.
Don't know about service in europe. Im in Texas.
Click to expand...
Click to collapse
I followed your advice and used a computer with windows 7 everything flashed everywhere ok, only now when the phone turns on the message pops up "your device i corrupt. It can't be trusted and may not work properly" if something went wrong ?:crying:
Edit:It was enough to use the command fastboot flashing unlock_critical and everything works as it should, thanks a lot for your help, best regards

Related

[Q] Bootloader Troubles

Last night I was on my nexus before I would go to bed. I opened the franco kernel app and then noticed that r6 was available for download. I downloaded and flashed it and was about to go to sleep when I noticed the notification light that my phone was charging. I thought it was neat then tried to get some sleep, but my promised sleep did not come quick. After a good chunk of time had passed, I thought that my lack of sleep was caused by the green light that was barely noticable. I searched and searched in the app to try and find an option to disable the LED, but could not. I then decided that the best way to get rid of the light, would be to flash the older r5 kernel so I wouldn't have to see the light anymore. I hit flash and my phone rebooted and then brought me to the bootloader. I attempted to reboot but I could not. I've tried using adb and nexus root toolkit to get my device to work again, but they can't seem to find it without the correct drivers. I installed Motorola device manager, nothing. I tried to follow the instructions in the toolkit to get the correct drivers installed but I can't continue with the need to enable debugging, which I cannot do from being stuck at the bootloader.
Under bootloader logs, I have the following messages:
Invalid boot image size!
failed to validate boot image
Fastboot Reason: Fall-through from normal boot mode
Any help would be greatly appreciated.
USB debugging is an android setting. It can only be used when android is running. If you had USB debugging on, it would make absolutely no difference in recovery or bootloader so don't let that step stop you.
From the logs, it sounds like your kernel download is corrupt or didn't flash properly. I had a similar message when I flashed a partially downloaded recovery image today.
Just fastboot flash a complete boot image
I tried that last night by launching adb and doing 'adb devices' but my device is unrecognized and I am unsure of how to go about fixing that.
thecupman said:
I tried that last night by launching adb and doing 'adb devices' but my device is unrecognized and I am unsure of how to go about fixing that.
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Click to collapse
Tried what exactly? Adb and fastboot are two different things. Adb works in android or recovery only. Fastboot works in boot loader only. Boot to boot loader and do "fastboot devices"
Ah that was my mistake. But the fastboot devices command just returns a new line for a new command to be entered in
thecupman said:
Ah that was my mistake. But the fastboot devices command just returns a new line for a new command to be entered in
Click to expand...
Click to collapse
That probably means there is a blank line between them - showing that no device is found. Unlike Adb it just gives a blank line instead of "no devices".
Probably means a driver issue or cable issue. Try different USB ports / cables if you can. Check to see if there are any yellow triangles in device manager too.
I'm new to this phone so I don't know where the drivers are if you need them. If I ever find them, I'll port my nexus 5 Adb and fastboot thread over here. Unfortunately i use Linux at home so I don't really have a driver issue.
Oh, so if I were to use Linux I wouldn't have to deal with missing drivers? I'm assuming that's the issue since no matter which port I use, 'Connect USB Data Cable' doesn't change
thecupman said:
Oh, so if I were to use Linux I wouldn't have to deal with missing drivers? I'm assuming that's the issue since no matter which port I use, 'Connect USB Data Cable' doesn't change
Click to expand...
Click to collapse
I can't say for sure. In Linux you may need to add UDEV rules. I didn't though. My bootloader is just recognised.
Please do check your device manager though.
I'm sorry i can't help more right now. I'm going to bed.
Okay, thank you! I'll reply if I encounter any other errors!
The Google driver works for all Nexus devices (except the GNex): http://developer.android.com/sdk/win-usb.html

ADB Works, Fastboot still "waiting for any device"

I have been blundering my way though the internet to get my ROG Phone 2 rooted. I have unlocked the bootloader, I have a modified boot image from magisk, I have the ADB connection set up through USB and it works fantastically. I honestly don't know how I got it work, it involved many different driver update attempts and then figuring out I hadn't put the phone into USB debugging, but now fastboot doesn't work.
ADB will list the device, but fastboot cannot see it. I have tried rebooting the phone into the bootloader, but there is no connection on either. Not sure why I thought that would work, but I tried. I really don't understand enough about fastboot to get any farther on my own.
I have the tencent version and I was pretty certain I have the CN android 9.0 on it, but I am no longer certain of that. I am running windows 10.
This is my build number: PKQ1.190414.001.WW_Phone-16.0622.1906.19-0
I honestly don't know, but does that WW mean my tencent phone is running the WW firmware?
RichDoe252 said:
I have been blundering my way though the internet to get my ROG Phone 2 rooted. I have unlocked the bootloader, I have a modified boot image from magisk, I have the ADB connection set up through USB and it works fantastically. I honestly don't know how I got it work, it involved many different driver update attempts and then figuring out I hadn't put the phone into USB debugging, but now fastboot doesn't work.
ADB will list the device, but fastboot cannot see it. I have tried rebooting the phone into the bootloader, but there is no connection on either. Not sure why I thought that would work, but I tried. I really don't understand enough about fastboot to get any farther on my own.
I have the tencent version and I was pretty certain I have the CN android 9.0 on it, but I am no longer certain of that. I am running windows 10.
This is my build number: PKQ1.190414.001.WW_Phone-16.0622.1906.19-0
I honestly don't know, but does that WW mean my tencent phone is running the WW firmware?
Click to expand...
Click to collapse
Fun fact, I just got Fastboot access from my computer by using the side USB port and rebooting into the bootloader from ADB. Still not to sure about the version bit. I think I'm just going to give it whirl and brick my device, maybe.
RichDoe252 said:
I have been blundering my way though the internet to get my ROG Phone 2 rooted. I have unlocked the bootloader, I have a modified boot image from magisk, I have the ADB connection set up through USB and it works fantastically. I honestly don't know how I got it work, it involved many different driver update attempts and then figuring out I hadn't put the phone into USB debugging, but now fastboot doesn't work.
ADB will list the device, but fastboot cannot see it. I have tried rebooting the phone into the bootloader, but there is no connection on either. Not sure why I thought that would work, but I tried. I really don't understand enough about fastboot to get any farther on my own.
I have the tencent version and I was pretty certain I have the CN android 9.0 on it, but I am no longer certain of that. I am running windows 10.
This is my build number: PKQ1.190414.001.WW_Phone-16.0622.1906.19-0
I honestly don't know, but does that WW mean my tencent phone is running the WW firmware?
Click to expand...
Click to collapse
1. You are running a WW rom, but that doesn't necessarily mean your fingerprint is matched. To update you need to have both WW rom and WW fingerprint. You can check if your fingerprint is CN or WW using device info hw from playstore under 'system'
2. In order to root you need to have a matching root boot img for your current rom ie root img for 1906.19, just checking that your know this?
3. Have you managed to get the phone recognised using the cmd 'fastboot devices'? Also are you using the side port?
4.when you say bootloader, have you definitely got the phone in fastboot mode - hold vol up and power button until you see the screen with some options. That screen is fastboot mode, you don't need to select any further options. Once in that mode, connect to pc, open adb and run the fastboot devices cmd. Once your device is recognised, report back here for further steps
superbrick.
reg66 said:
1. You are running a WW rom, but that doesn't necessarily mean your fingerprint is matched. To update you need to have both WW rom and WW fingerprint. You can check if your fingerprint is CN or WW using device info hw from playstore under 'system'
2. In order to root you need to have a matching root boot img for your current rom ie root img for 1906.19, just checking that your know this?
3. Have you managed to get the phone recognised using the cmd 'fastboot devices'? Also are you using the side port?
4.when you say bootloader, have you definitely got the phone in fastboot mode - hold vol up and power button until you see the screen with some options. That screen is fastboot mode, you don't need to select any further options. Once in that mode, connect to pc, open adb and run the fastboot devices cmd. Once your device is recognised, report back here for further steps
Click to expand...
Click to collapse
Thanks for the reply! I did indeed get fastboot to work over USB. Fastboot devices reported back the serial number and everything. I did not know that the build need to match on both the boot and the rom, but that does make sense and I probably should have realized that before I went ahead and copied the rooted boot.img I had over. Then my phone couldn't boot up proper, and got stuck in fastboot. Then I went ahead and copied all of the contents of the same rom over and now it is literally just a black screen. Won't turn on any more. I think I super bricked it.
Sorry I didn't see your post earlier and I know I am not father into the deep end, but is there a way out from where I am.
RichDoe252 said:
Thanks for the reply! I did indeed get fastboot to work over USB. Fastboot devices reported back the serial number and everything. I did not know that the build need to match on both the boot and the rom, but that does make sense and I probably should have realized that before I went ahead and copied the rooted boot.img I had over. Then my phone couldn't boot up proper, and got stuck in fastboot. Then I went ahead and copied all of the contents of the same rom over and now it is literally just a black screen. Won't turn on any more. I think I super bricked it.
Sorry I didn't see your post earlier and I know I am not father into the deep end, but is there a way out from where I am.
Click to expand...
Click to collapse
Oh jeepers dude. So just a black screen... Can you at least boot into fastboot?
reg66 said:
Oh jeepers dude. So just a black screen... Can you at least boot into fastboot?
Click to expand...
Click to collapse
Nope. The only response I can get out of it now is when I plug it into the fastboot port, the computer recognizes that something was plugged in. I don't even get a device on a device manager.
RichDoe252 said:
Nope. The only response I can get out of it now is when I plug it into the fastboot port, the computer recognizes that something was plugged in. I don't even get a device on a device manager.
Click to expand...
Click to collapse
Try holding the power button for around 20 secs until it shuts down. Then try vol up and power together and see if you get back to fastboot. If that doesn't work try vol up vol down and power buttons all together. Then try again to put it in fastboot mode using vol up and power. Let us know what happens /if you can reach fastboot mode
reg66 said:
Try holding the power button for around 20 secs until it shuts down. Then try vol up and power together and see if you get back to fastboot. If that doesn't work try vol up vol down and power buttons all together. Then try again to put it in fastboot mode using vol up and power. Let us know what happens /if you can reach fastboot mode
Click to expand...
Click to collapse
Unfortunately, nothing. Holding power for 20 seconds showed nothing, and like wise for volume up and power. Battery was fully charged too. Had it plugged in for most of today while I was trying to get fastboot to work.
RichDoe252 said:
Unfortunately, nothing. Holding power for 20 seconds showed nothing, and like wise for volume up and power. Battery was fully charged too. Had it plugged in for most of today while I was trying to get fastboot to work.
Click to expand...
Click to collapse
Is there any sort of illumination to the black screen ie do you think the phone is on but the screen is black or do think the phone is completely off?
Holding power button for a while should switch it off after a while. Try holding for longer than 20 secs, then try booting into fastboot mode
---------- Post added at 04:00 AM ---------- Previous post was at 03:44 AM ----------
Well dude, it's 4 am here. Gotta get some sleep dude. Will check here when I wake. Good luck in the mean time
Still trying to get to sleep. How ya getting on? What about vol down and power buttons for 30+secs, can you try that and let us know the results
reg66 said:
Still trying to get to sleep. How ya getting on? What about vol down and power buttons for 30+secs, can you try that and let us know the results
Click to expand...
Click to collapse
Bro get to sleep! Such a good Samaritan
TikiThePug said:
Bro get to sleep! Such a good Samaritan
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Click to collapse
LOL! I would if I could, just can't sleep yet. Hopefully soon tho!
RichDoe252 said:
Unfortunately, nothing. Holding power for 20 seconds showed nothing, and like wise for volume up and power. Battery was fully charged too. Had it plugged in for most of today while I was trying to get fastboot to work.
Click to expand...
Click to collapse
Try a USB 2.0 port? Surprisingly this works for some phones even though it's compatible with 3.0.
reg66 said:
Still trying to get to sleep. How ya getting on? What about vol down and power buttons for 30+secs, can you try that and let us know the results
Click to expand...
Click to collapse
Well, It's been untouched for a day now, and it still will not react to input. No response from long hold on the power button. I will try again in the morning. Is it possible that I somehow wrote into the BIOS of the phone? Android does use a BIOS, right?
RichDoe252 said:
Well, It's been untouched for a day now, and it still will not react to input. No response from long hold on the power button. I will try again in the morning. Is it possible that I somehow wrote into the BIOS of the phone? Android does use a BIOS, right?
Click to expand...
Click to collapse
Android itself does not have a BIOS, since Android is an OS and BIOS is more similar to firmware. But yes, the phone does have firmware, and it could be that the mismatch in firmware versions (from which you tried to flash), has caused the bootloader to "not know what to do now" when trying to start the phone up.
One thing which comes with all phones with a Qualcomm chipset is something called Qualcomm Crashdump Mode. You can try to see if you can get your phone in EDL (emergency download) mode and restore the correct firmware in that way:
https://www.the***********.com/rog-phone-2-unbrick-guide (URL gets censored for some reason; it should be "the custom droid" with no spaces)
Also, if you continue to have driver issues with connecting the phone to your PC, are you able to test another PC or even a Mac if you have access to one? I find Windows can be a giant pain for getting ADB and fastboot to work properly at times.
Good luck and let us know how it goes.
reg66 said:
Still trying to get to sleep. How ya getting on? What about vol down and power buttons for 30+secs, can you try that and let us know the results
Click to expand...
Click to collapse
Ok, so here's where I am: I have left the phone unplugged for a long time now. Really had no effect. I just downloaded QPST and I can actually get my computer to see the phone. However, I am still not quite sure how to USE QPST and not make things worse. So this is my plan: I am going to look through the forums here for info on how to use QPST to get my phone working again. Not really sure what that will look like, but fastboot would be a good start. From there, it sounds like I have to get the original firmware back on it, and then go about the process of rooting once again.
Still leaves me with the issue that started me down the path of rooting this phone, but at least it will not longer be bricked.
RichDoe252 said:
Ok, so here's where I am: I have left the phone unplugged for a long time now. Really had no effect. I just downloaded QPST and I can actually get my computer to see the phone. However, I am still not quite sure how to USE QPST and not make things worse. So this is my plan: I am going to look through the forums here for info on how to use QPST to get my phone working again. Not really sure what that will look like, but fastboot would be a good start. From there, it sounds like I have to get the original firmware back on it, and then go about the process of rooting once again.
Still leaves me with the issue that started me down the path of rooting this phone, but at least it will not longer be bricked.
Click to expand...
Click to collapse
You may not HAVE to flash complete firmware, it is quite likely that the boot.img is causing the problem as you flashed an incompatible version. Below you'll flash the correct version which HOPEFULLY will fix your phone, provided you can get into fastboot mode now.
Haven't read back through all the thread so i can't recall all the details of where you're at. As far as i can tell you're still running WW 16.0622.1906.19-0, correct? Can you get the device to now boot into fastboot mode? (from a powered off state, press and hold vol up and power at the same time. You should then be presented with some options, DON'T select any option. With that menu screen open is fastboot mode.
1. Download and install ADB Fastboot from here to C: drive of your pc/laptop.
2. With your phone in fastboot mode (as detailed above) connect it to pc/laptop using the side port of the phone.
3. Navigate to C:\Program Files (x86)\Minimal ADB and Fastboot folder and double click the cmd-here.exe, this will open a cmd window.
4. Type 'fastboot devices' to check that it's recognised, there should be a serial/key shown after entering that cmd.
5. Provided the serial/key is shown in fastboot mode, download the following boot.img (which is for WW 1906.19) from here.
6. Copy that boot img to the same folder you have open for ADB (C:\Program Files (x86)\Minimal ADB and Fastboot)
7. In the cmd window type 'fastboot flash boot boot.img'.
Now, that boot img is the STOCK boot img for your rom version. Don't worry about rooting for now (if i recall correctly, your phone won't boot to system), let's just try to get the phone booting first. Providing there are no errors when flashing the boot img, on the phone fastboot menu, scroll through and choose 'restart'.
Let me know if the device boots to system now... Good luck
I'll pm you my email address so you'll be able to get hold of me if you get stuck at any stage...
EDIT: was forgetting you tried so many times to get into fastboot mode, without success.
---------- Post added at 08:59 PM ---------- Previous post was at 08:17 PM ----------
Dude, is your phone screen still black but switched on? When you tap the screen does it vibrate. I'm thinking you might already be in edl mode (which could be a good thing). Let us know
Check your pm's dude for further info. I can't post links to the site required so have sent via pm
TikiThePug said:
Android itself does not have a BIOS, since Android is an OS and BIOS is more similar to firmware. But yes, the phone does have firmware, and it could be that the mismatch in firmware versions (from which you tried to flash), has caused the bootloader to "not know what to do now" when trying to start the phone up.
One thing which comes with all phones with a Qualcomm chipset is something called Qualcomm Crashdump Mode. You can try to see if you can get your phone in EDL (emergency download) mode and restore the correct firmware in that way:
https://www.the***********.com/rog-phone-2-unbrick-guide (URL gets censored for some reason; it should be "the custom droid" with no spaces)
Also, if you continue to have driver issues with connecting the phone to your PC, are you able to test another PC or even a Mac if you have access to one? I find Windows can be a giant pain for getting ADB and fastboot to work properly at times.
Good luck and let us know how it goes.
Click to expand...
Click to collapse
Just dropping you a quick note to say thanks for thanks! LOL. Yeah, your post earlier seems like the best place to go. Have used Miflash Tool a few times on Xiaomi devices, it's pretty good and straight forward. Should be a LOT easier than using QPST and having to change EMMC to UFS.
Can't remember where i saw it now, but i'm sure i read that if the phone screen is black (but switched on) and vibrates, then it's likely to be in EDL mode already. Which will hopefully be good news for @RichDoe252. Before that (having never been in that situation), i wasn't aware that an all black screen could mean EDL mode is active. Fingers crossed for Rich it'll all work out just fine.
@RichDoe252 If all goes successfully using the QPST file download (and using the Miflash Tool the guide mentions in the pm i sent you) and flashing, DON'T ROOT JUST YET!!!! LOL. Let us know how it goes and then we can look into, and point you in the right direction, for getting you rooted and up to date on latest A9 or A10 whichever you'd prefer
Well I must say Rich, I'm surprised you haven't been back here yet to give any updates on progress!! Sent you a couple of emails through pm... Man, if it was my fairly expensive phone that was in the poo pan, I'd be all over trying to fix it lol
reg66 said:
Well I must say Rich, I'm surprised you haven't been back here yet to give any updates on progress!! Sent you a couple of emails through pm... Man, if it was my fairly expensive phone that was in the poo pan, I'd be all over trying to fix it lol
Click to expand...
Click to collapse
First off, you are a freaking saint. I really do appreciate all the help you have been offering up, and I am sorry I have not been very quick with a response. As my phone currently stands, I get 0% response from anything I do to it. No vibrate, nothing. No indication it even is plugged in. I had it connected to my PC with QPST installed, and it was able to pick up that the phone was there, and then immediately tried to download something to it. Not sure what, not sure why, but that kinda typifiies my interaction with this whole process so far. If you haven't guessed, I'm kinda in over my head.
Back to the problem: QPST started some opperation to download something to it. Wouldn't let me do anything else, said the phone was in "download mode". Either way it stopped at 30% and didn't progress for 30 minutes, so I tried to unplug it and plug it back in. Same interaction. Unable to do anything to the phone, no reaction from the phone what so ever. This was, by the way, plugged into the fastboot side port.
I saw that you PM'ed me, and now I can't find the email notification or the PMs on the site. Forgive me for being unfortunately new at this. I will get back to you bud, and thank you again.

Fast Boot

I received my new sony 1 ii and have checked and the bootloader can be unlocked and the phone can be rooted. I thought I was away to the races but I'm mystified. I can't get the phone to boot into fast boot.
I appears I have the drivers in place and the phone is recognized by the computer but no luck with fast boot.
I have searched and can't seem to find out why this is. I suspect some kind of driver issue with win10 but when I connect to the computer with the phone off and hold the up-volume nothing happens. I have also tried to boot into recovery mode and that does not work as well. Any help would be appreciated.
blkair445 said:
I received my new sony 1 ii and have checked and the bootloader can be unlocked and the phone can be rooted. I thought I was away to the races but I'm mystified. I can't get the phone to boot into fast boot.
I appears I have the drivers in place and the phone is recognized by the computer but no luck with fast boot.
I have searched and can't seem to find out why this is. I suspect some kind of driver issue with win10 but when I connect to the computer with the phone off and hold the up-volume nothing happens. I have also tried to boot into recovery mode and that does not work as well. Any help would be appreciated.
Click to expand...
Click to collapse
On Sony devices you need to power off and hold volume up and plug in the USB cable. That should leave the blue LED to indicate fastboot mode. I'm not 100% sure since it's been a while since I've messed around with Sony devices
Thanks for the input. I have done that and am still unable to action ADB - It is a little confusing since the phone only shows the blue light and nothing else.
If I normally boot the phone it will register as an ADB device. I also find it strange that it will not boot into recovery. The android icon flashes but when you release it boots to safe mode. I assume it is a driver issue but it is not revealing its self to me . Cheers
blkair446 said:
Thanks for the input. I have done that and am still unable to action ADB - It is a little confusing since the phone only shows the blue light and nothing else.
If I normally boot the phone it will register as an ADB device. I also find it strange that it will not boot into recovery. The android icon flashes but when you release it boots to safe mode. I assume it is a driver issue but it is not revealing its self to me . Cheers
Click to expand...
Click to collapse
The blue light is fastboot mode. There is no ui interface in fastboot for sony devices. Just a blue light and black screen.
R800x_user said:
On Sony devices you need to power off and hold volume up and plug in the USB cable. That should leave the blue LED to indicate fastboot mode. I'm not 100% sure since it's been a while since I've messed around with Sony devices
Click to expand...
Click to collapse
Same person but had to change user name -- more on the issue
I managed to unlock the boot loader and it seems that at every step for rooting I am running into curve balls. Windows was not working for me so I managed to unlock the bootloader with Linux and going on to the next step I had to go back to windows to find a current factory ROM.
The next issue: going back to the "how to" I am unable to located boot.xxxxx.sin in the factory ROM and the closest I could find is boot_x-Flash-ALL-2389.sin and that doesn't work.
In the boot directory all files are bootloader_X_44 and a combination of zip and sin files
Can anyone steer me through the muddy waters
The factory rom was downloaded through XperiaFirm application
blkair446 said:
Same person but had to change user name -- more on the issue
I managed to unlock the boot loader and it seems that at every step for rooting I am running into curve balls. Windows was not working for me so I managed to unlock the bootloader with Linux and going on to the next step I had to go back to windows to find a current factory ROM.
The next issue: going back to the "how to" I am unable to located boot.xxxxx.sin in the factory ROM and the closest I could find is boot_x-Flash-ALL-2389.sin and that doesn't work.
In the boot directory all files are bootloader_X_44 and a combination of zip and sin files
Can anyone steer me through the muddy waters
The factory rom was downloaded through XperiaFirm application
Click to expand...
Click to collapse
May I know how did you unlock the bootloader? Did you use xperia 1 as your device in https://developer.sony.com/develop/open-devices/get-started/unlock-bootloader/#unlock-code?
I have already installed usb drivers and have the platform tools. But everytime I boot my device to fastboot, whether using "adb reboot bootloader" or power button + volume up, screen only shows black (led is solid blue). I did left it for a couple of minutes, nothing happened.
jepher said:
May I know how did you unlock the bootloader? Did you use xperia 1 as your device in ?
I have already installed usb drivers and have the platform tools. But everytime I boot my device to fastboot, whether using "adb reboot bootloader" or power button + volume up, screen only shows black (led is solid blue). I did left it for a couple of minutes, nothing happened.
Click to expand...
Click to collapse
I unlocked my bootloader after obtaining the unlock code from sony developers I used adb/fastboot commands in linux mint. Pretty straight forward but the next step for rooting is giving me issues. Just select xperia 1 and the imei number will identify your phone -- cheers
blkair446 said:
I unlocked my bootloader after obtaining the unlock code from sony developers I used adb/fastboot commands in linux mint. Pretty straight forward but the next step for rooting is giving me issues. Just select xperia 1 and the imei number will identify your phone -- cheers
Click to expand...
Click to collapse
Yes I followed those. But may I know how long it took you to finish the unlocking?
Install ADB/SDK drivers
Download platform tools
Plug the device
Make sure adb can see my device
Use adb reboot bootloader command
Device booted to fastboot mode
Execute the command with the unlock code
...stucked here
If I miss something. Please do let me know
jepher said:
Yes I followed those. But may I know how long it took you to finish the unlocking?
Install ADB/SDK drivers
Download platform tools
Plug the device
Make sure adb can see my device
Use adb reboot bootloader command
Device booted to fastboot mode
Execute the command with the unlock code
...stucked here
If I miss something. Please do let me know
Click to expand...
Click to collapse
I assume you are using windows and I must say I gave up trying to get win10 to work and I was stuck at the same place you are. I then switched to linux and it went a lot smoother and I didn't need all those tools as laid out in the description.
In linux you must use the phone to go into fastboot mode if you boot from computer it actually boots to a visible screen on the phone and I didn't have connection that would take the command line commands. Linux is very good because if you are missing something it will give you a link or a command line input when you execute the ADB or Fastboot command.
I have run a windows/linux dual boot desktop for a while now and I'm no expert but coming from the era of command line I can muddle through. Sorry if I can't give you more info on windows but win10 is such a pain and I find that with a lot of things linux works better. If I didn't need adobe acrobat I would not even bother with windows.
cheers
blkair446 said:
I assume you are using windows and I must say I gave up trying to get win10 to work and I was stuck at the same place you are. I then switched to linux and it went a lot smoother and I didn't need all those tools as laid out in the description.
In linux you must use the phone to go into fastboot mode if you boot from computer it actually boots to a visible screen on the phone and I didn't have connection that would take the command line commands. Linux is very good because if you are missing something it will give you a link or a command line input when you execute the ADB or Fastboot command.
I have run a windows/linux dual boot desktop for a while now and I'm no expert but coming from the era of command line I can muddle through. Sorry if I can't give you more info on windows but win10 is such a pain and I find that with a lot of things linux works better. If I didn't need adobe acrobat I would not even bother with windows.
cheers
Click to expand...
Click to collapse
Yes I am using w10. Will try linux later. I have searched everywhere and stucked at the same step. Thank you.
I have managed to unlock the bootloader and root the phone. But problem is. I can't write on the root folder.
More to this I think I might have located the boot file boot_X-flash-all-2396.sin but using magisk it returns no boot image found. I see the guide says use the canary built but that seems to have been shut down, so at an impasse here and am still reaching out for help - damn op phone were never this funky
I might as well put this one out there then -- Is there anyway to flash a op 8 pro in2025 to dual sim - it's the cause of this painful trip
I was reverting my phone to unroot and locked bootloader. And it is saying that "Your Device is corrupt. It can't be trusted and will not boot" loop.
I tried flashing it using the new flasher. But after flashing, it will do SONY boot loop. If I connect it to a charger it goes back to "Your Device is corrupt. It can't be trusted and will not boot" loop.
I can't use Sony Companion since it is saying that my battery is low, and I can't charge the phone since it will just continue looping.
Do you know/have any recovery.img?
Edt: Fixed my phone. Relocked the bootloader
jepher said:
I was reverting my phone to unroot and locked bootloader. And it is saying that "Your Device is corrupt. It can't be trusted and will not boot" loop.
I tried flashing it using the new flasher. But after flashing, it will do SONY boot loop. If I connect it to a charger it goes back to "Your Device is corrupt. It can't be trusted and will not boot" loop.
I can't use Sony Companion since it is saying that my battery is low, and I can't charge the phone since it will just continue looping.
Do you know/have any recovery.img?
Edt: Fixed my phone. Relocked the bootloader
Click to expand...
Click to collapse
Any chance you could post the steps to relock successfully? I presume using the fastboot commands etc though did you then just re run the command to relock the bootloader? Many thanks
cd993 said:
Any chance you could post the steps to relock successfully? I presume using the fastboot commands etc though did you then just re run the command to relock the bootloader? Many thanks
Click to expand...
Click to collapse
Yes. Relock it using fastboot command.
I use ubuntu to do it. If you can run fastboot commands in windows10 lucky you.

Alcatel 1C suddenly says "can't load Android system"

I've ran into the following problem:
came home and try to open my phone, code doesn't work to unlock screen. Unless I'm going insane was sure the code was correct twice.
Restart phone, stuck on enjoy.now for a long time, goes to alcatel logo, then goes into an Android Recovery message saying "can't load Android system. Your data may be corrupt."
Then 2 options: try again or Factory data reset.
I've managed to find the following possible solution: https://glebovdev.medium.com/how-to-fix-cant-load-android-system-issue-8a5b0ead5a15
..but I can't even get to recovery screen with more than 2 options. It would be a huge pain if I have to factory reset.. should it be possible to get to recovery mode on my phone as well?
Is there any possible way to get the data off the phone (mainly Google Authenticator to which I'm not sure I have the codes anymore)?
Thanks
BrickAlcatel said:
I've ran into the following problem:
came home and try to open my phone, code doesn't work to unlock screen. Unless I'm going insane was sure the code was correct twice.
Restart phone, stuck on enjoy.now for a long time, goes to alcatel logo, then goes into an Android Recovery message saying "can't load Android system. Your data may be corrupt."
Then 2 options: try again or Factory data reset.
I've managed to find the following possible solution: https://glebovdev.medium.com/how-to-fix-cant-load-android-system-issue-8a5b0ead5a15
..but I can't even get to recovery screen with more than 2 options. It would be a huge pain if I have to factory reset.. should it be possible to get to recovery mode on my phone as well?
Is there any possible way to get the data off the phone (mainly Google Authenticator to which I'm not sure I have the codes anymore)?
Thanks
Click to expand...
Click to collapse
It could be that your device is trying to boot to the inactive slot, verify in fastboot mode which slot is marked as active and try to boot either in A and/or in B slot.
Idk if I'm doing something wrong but holding volume up or down as it restarts, the only boot screen I get is:
Android Recovery
TCL/5003d_EEEA/Curie
8.1.0/OPM2.171019.012/5003d_ALWE_EEA_V3
user/release-keys
(aforementioned error)
Try again
Factory data reset
fastboot mode should show other options right?
BrickAlcatel said:
Idk if I'm doing something wrong but holding volume up or down as it restarts, the only boot screen I get is:
Android Recovery
TCL/5003d_EEEA/Curie
8.1.0/OPM2.171019.012/5003d_ALWE_EEA_V3
user/release-keys
(aforementioned error)
Try again
Factory data reset
fastboot mode should show other options right?
Click to expand...
Click to collapse
Well, fastboot is to interact through fastboot commands and you can check from there the slot that is active with
Code:
fastboot getvar all
and you see something like slot_active xx
When I run adb devices in powershell it does not show any devices connected (although the device does show as connected in Windows device management).
In device management it does show as "MTP USB device".
Is this likely to be a driver issue?
BrickAlcatel said:
When I run adb devices in powershell it does not show any devices connected (although the device does show as connected in Windows device management).
In device management it does show as "MTP USB device".
Is this likely to be a driver issue?
Click to expand...
Click to collapse
Device has to be power on to respond to adb commands and from what you were telling your device is bricked..
It's technically powered on but yes still does nothing but bootloop and try again/factory reset screen. There's no possible other way to get to Android recovery mode when the volume down+power option doesn't seem to be working?
BrickAlcatel said:
It's technically powered on but yes still does nothing but bootloop and try again/factory reset screen. There's no possible other way to get to Android recovery mode when the volume down+power option doesn't seem to be working?
Click to expand...
Click to collapse
Device has to be strongly and consistently on so adb commands can work, they can't work while in bootloop so forget it this way.
What you can try is tipically pwr + vol. up and pwr + vol. dwn, one of them will take you to fastboot mode where you can give it a try to what I pointed out in previous outputs.
OK some progress.. apparently you have to let go of power button and volume up right as the alcatel logo appears, the timing seems to matter. I'm now able to see Android recovery with more options at least so will try from there.
Thanks again for taking time to reply.
I've tried
Code:
fastboot getvar all
this results in <waiting for any device>
adb devices still shows no list of devices even though in Device Manager it shows as "Fastboot gadget" under other devices
I've downloaded drivers from Alcatel website in case it's a driver issue but on the list of model numbers during setup mine (5003D_EEA according to recovery screen) doesn't show.
I do see a bunch of websites allegedly offering these specific drivers but assume it's risky to download from anywhere other than Alcatel official site.
BrickAlcatel said:
I've tried
Code:
fastboot getvar all
this results in <waiting for any device>
adb devices still shows no list of devices even though in Device Manager it shows as "Fastboot gadget" under other devices
I've downloaded drivers from Alcatel website in case it's a driver issue but on the list of model numbers during setup mine (5003D_EEA according to recovery screen) doesn't show.
I do see a bunch of websites allegedly offering these specific drivers but assume it's risky to download from anywhere other than Alcatel official site.
Click to expand...
Click to collapse
It seems to be a reliable site https://www.androidusbdrivers.com/alcatel-1-usb-drivers/ it offers the 4 different drivers needed covering all the modes that your device can enter to.
I would recommend mainly two things:
- Uninstall/remove firstly all the drivers that you don't use, it could be something for an old android/tablet that you don't use anymore.
- Don't swap the cable data from/for other device, any of them have its own type of connection, use the same proper cable data for only one device.
From there the typical first step in fastboot is just typing
Code:
fastboot devices
], if the message is "waiting for device" then it's not working.
hi im having the exact same problem, but cant get out of this. Could somebody maybe help me? How did you eventually fixed it? kindregards

Question Stuck in bootloader by attempt to install lineage os. How ****ed am I?

Hey, dear community,
First of all: I'm using Linux. The Version of Fastboot is 33.0.3p1-android-tools. The device I thought I'm experienced enough to install Lineage OS on is the Asus Zenfone 8. Yes, I asked google - for hours. And I think I am really ****ed now.
Cause the Smartphone (Asus Zenfone 8) was not cheap. And it does not boot anymore. I don't get in Recovery mode anymore. And I'm not able to connect via Fastboot anymore.
But let's start at the beginning.
I was pissed, cause my smartphone forced me to use google. Even if I skipped the Google-Part in the setup, it forced me to agree to send Google information. And I read it. They (quote: may) send Google **a lot** of data. Data I don't want to share - and I don't need to share IMHO! I didn't like to use such a intransparent Device anyway - but this convinced me to try this thing named LineageOS.
I thought about myself I am not a bloody beginner. I mean, I use Linux as my daily driver - for years. And my phone (Asus Zenfone 8) was in the list of supported devices - so I had to try it. I thought if I just install these tools, adb and fastboot, and do these things in the wiki carefully, step by step, what could happen?
And it worked. It worked to unlock device, to connect via adb, to connect via fastboot. It worked to flash the vendor_boot image, It worked to flash the recovery image. But then, just before I wanted to start with the "Installing LineageOS"-part, and therefore boot into recovery mode - it didn't work. I was stuck in the bootloader. I am. still.
There are the options "START", "Restart bootloader", "Recovery mode" and "Power off". No matter what I try to enter, the device restarts (at least it looks like) - It shows "Powered by android", and then the bootmenu again. And again. And again.
When fastboot was still connected, I tried to flash the images again. I even tried to boot directly into the recovery image using `fastboot boot image.img`. But it did not work. And then, the device even stopped showing up when I ran `fastboot devices` - it disconnected.
"Power off" is the only option, wich still appears to work (when not plugged in).
What should I do? Is it even still possible to do something? Please help me.
PS: It would be nice if you tell me, wether the tools or guides you recommend to me work on Linux, in a Windows VM or only Windows Bare Metal. I will do everything to bring my phone back, but it safes a lot of time, not to try using a tool in Windows VM if it only works bare metal anyway.
May be this thread could help you
https://forum.xda-developers.com/t/full-recover-to-stock-if-things-went-really-bad.4337467/
Thanks, but my phone does not get into fastboot mode anymore, therefore I cannot connect to my phone via fastboot to flash new images.
Schaukelstuhl said:
Thanks, but my phone does not get into fastboot mode anymore, therefore I cannot connect to my phone via fastboot to flash new images.
Click to expand...
Click to collapse
I had the same problem. Only bootloader with no device showing with "fastboot devices".
Luckily I tried another cable. An Apple USB C cable behind a hub (screen) got fastboot working. Then I flashed android 13 beta.
And I am sure the other cable worked before with ADB and fastboot.
Try other cables and USB ports... Good luck!

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