Few questions about Tencent version - ASUS ROG Phone 3 Questions & Answers

Hi all,
apologies if this has been asked to death. I have found some conflicting info around the web.
I have a few questions regarding the Tencent version of the Rog 3 (8/128 GB strix). As you know most of the ones available on ebay are Tencent versions with global rom installed. Here are my questions:
1) Do they receive ota updates? Do you need to change fingerprint to get ota?
2) Do apps like netflix, google pay and banking apps work? I saw a post from a US person who said their banking apps worked on the Chinese rom version.
There are few international versions available on ebay but the price difference is huge! I don't mind having to flash roms etc if it is possible to get either ota working or I can download updates from Asus site and manually update and also if it gets banking apps/google pay working. Has anyone had experience with these issues?
I live in the UK btw.
Update 30/09/2020:
So, I have finally got my hands on the phone (12/128 Tencent version with WW) and here are a few thoughts:
1) OTA does not work but I have managed to download and install latest update (78 I think). Fairly easy process and so is not an issue.
2) Google pay, bank app and Netflix work fine.
3) I had to manually enter APN for Virgin Mobile to get internet access.
4) 4G speeds seem much slower. Maybe due to fewer bands supported by the Chinese version. Will test it out in more locations and networks later. If I continue getting poor 4G speeds I might return the phone.
5) Black crush is a problem. Dark scenes in videos are not great to watch. I hope they can fix this.
6) Camera is OK at best. Coming from Pixel 4XL I can notice a big difference. Gcam works ok. Slightly improves image quality.
Will update again after I've used it for a few days.
Cheers.

I bought a Tencent 12gb and 128gb storage version and you cannot get ota updates, however if you manual download them and place the file in the storage root, it finds it and installs without any issues. The fingerprint works fine, as well as google pay and all my banking apps (natwest, nationwide and paypal).
What I understand however is it depends on how they set the device up before sell - mine was converted properly i guess as it hasn't given me any issues with updating and downloading banking apps, the 144hz works as well as finger print. It takes WW firmwares without any problems.
I bought mine from a UK seller on ebay who was selling converted versions.

hexxor93 said:
I bought a Tencent 12gb and 128gb storage version and you cannot get ota updates, however if you manual download them and place the file in the storage root, it finds it and installs without any issues. The fingerprint works fine, as well as google pay and all my banking apps (natwest, nationwide and paypal).
What I understand however is it depends on how they set the device up before sell - mine was converted properly i guess as it hasn't given me any issues with updating and downloading banking apps, the 144hz works as well as finger print. It takes WW firmwares without any problems.
I bought mine from a UK seller on ebay who was selling converted versions.
Click to expand...
Click to collapse
Any problems noted with CN model + installed WW ROM?
Battery issues/ unusual overheating/ crashes etc?

elmor0 said:
Any problems noted with CN model + installed WW ROM?
Battery issues/ unusual overheating/ crashes etc?
Click to expand...
Click to collapse
To be honest, nope - its been working great. I upgraded from my Oppo reno 10x zoom.
pubg low settings at 90hz it doesnt get warm or even hot. Battery life has been great! I just wished it had wifi calling or volte but thats a Asus and UK issue...

hexxor93 said:
To be honest, nope - its been working great. I upgraded from my Oppo reno 10x zoom.
pubg low settings at 90hz it doesnt get warm or even hot. Battery life has been great! I just wished it had wifi calling or volte but thats a Asus and UK issue...
Click to expand...
Click to collapse
Thanks. Just ordered mine

CN (tencent) model with WW firmware = Rootable?
If yes, how?
Issues re. OEM unlock missing & cannot unlock bootloader......?

elmor0 said:
CN (tencent) model with WW firmware = Rootable?
If yes, how?
Issues re. OEM unlock missing & cannot unlock bootloader......?
Click to expand...
Click to collapse
Don't purchase tencent version with global rom..the sellers will unlock bootloader flash global rom and relock bootloader...
Asus only let you unlock bootloader one time...so who purchase those tencent global gonna be stuck until forever and ever lol or some Dev figure out to unlock from another method.

m98221 said:
Thanks. Just ordered mine
Click to expand...
Click to collapse
Nice!
Its a pretty sweet deal around the £550 mark in the UK - no regrets so far

hexxor93 said:
Nice!
Its a pretty sweet deal around the £550 mark in the UK - no regrets so far
Click to expand...
Click to collapse
congrats
can you please put a battery screenshot after using the phone, i have also Tencent, i suspect that something wrong in my phone's battery

Re: Tencent version
m98221 said:
hi all,
apologies if this has been asked to death. I have found some conflicting info around the web.
I have a few questions regarding the tencent version of the rog 3 (8/128 gb strix). As you know most of the ones available on ebay are tencent versions with global rom installed. Here are my questions:
1) do they receive ota updates? Do you need to change fingerprint to get ota?
2) do apps like netflix, google pay and banking apps work? I saw a post from a us person who said their banking apps worked on the chinese rom version.
There are few international versions available on ebay but the price difference is huge! I don't mind having to flash roms etc if it is possible to get either ota working or i can download updates from asus site and manually update and also if it gets banking apps/google pay working. Has anyone had experience with these issues?
I live in the uk btw.
Cheers.
Click to expand...
Click to collapse
i have the rog phone 3 strix edition with 128 gb rom and 12 gb ram with sd865. I live in saudi and the phone i got was flashed to global rom, yes no ota updates but manual update is easy to do and i have no problem. My carrier has no problems but its a 5g capable phone but i have a 4g plan xd. Netflix works fine as well as everything else, when you flash you basically have the international phone version, no bloatware or chinese apps anymore and playsTore is fantasic as on a samsung note 20. There is one problem for me, that is when i put my brightness low the screen refresh rate becomes 60 fps, nothing that i do can fix this i am on latest version 2007.58 ive heard other people have same problem-any solutions?

Latest version is 70 not 58 and it fix the problem. Wait for it to be uploaded to Asus website.

lornranger said:
Latest version is 70 not 58 and it fix the problem. Wait for it to be uploaded to Asus website.
Click to expand...
Click to collapse
I dont think its on the website yet, i guess ill have to wait

KashDaMan007 said:
I dont think its on the website yet, i guess ill have to wait
Click to expand...
Click to collapse
Someone already posted the download link for it on the forum - I downloaded it and installed it over a week ago, does fix the 60hz only at low brightness

hexxor93 said:
someone already posted the download link for it on the forum - i downloaded it and installed it over a week ago, does fix the 60hz only at low brightness
Click to expand...
Click to collapse
please share the download link for me, bear im mind i have ww flashed rom. Thanks!:d

KashDaMan007 said:
please share the download link for me, bear im mind i have ww flashed rom. Thanks!:d
Click to expand...
Click to collapse
https://forum.xda-developers.com/asus-rog-phone-3/help/help-able-to-update-version-released-t4166873
Search next time man, its was in the same sub forum

hexxor93 said:
https://forum.xda-developers.com/asus-rog-phone-3/help/help-able-to-update-version-released-t4166873
Search next time man, its was in the same sub forum
Click to expand...
Click to collapse
Life saver, I'm on latest version now .73 I I think

Have the phone now. I have updated my first post.

Hi all, am from Oman and i have the Tencent version 12/128 .i have manually updated untill the 78 version. And now there is a new version 90 but am not able to see or download it from Asus website. If anyone have a link please share it here. I have WW version. Thanks guys.

[email protected] said:
Hi all, am from Oman and i have the Tencent version 12/128 .i have manually updated untill the 78 version. And now there is a new version 90 but am not able to see or download it from Asus website. If anyone have a link please share it here. I have WW version. Thanks guys.
Click to expand...
Click to collapse
Here the official link from Asus forum https://dlcdnets.asus.com/pub/ASUS/...S_I003_1-ASUS-17.0823.2009.98-1.1.74-user.zip

Hi,the phone does not exist in asus support
Anybody knows why

Related

Ask Any Questions

So instead of making separate threads, I thought it might be helpful making this thread to ask questions.
I'll start of: How long does it take for the global version to go on sale after the Chinese one?
I current have a OnePlus 5T but I would like to upgrade to this phone (Mi 8) I was wondering where can I buy this phone and ship to the US? I know there's not market or anything. But I don't want to to pay double price either from a third party.
Thanks!
Kevoon7 said:
I current have a OnePlus 5T but I would like to upgrade to this phone (Mi 8) I was wondering where can I buy this phone and ship to the US? I know there's not market or anything. But I don't want to to pay double price either from a third party.
Thanks!
Click to expand...
Click to collapse
https://forum.xda-developers.com/mi-8/how-to/to-buy-t3800447
Average sot without heavy gaming?
Is it treble enabled?
sure, it comes pre installed with android 8.1
Hi guys. Since this is a Q&A thread, i'm wondering:
I bought my Mi 8 today, china version. Will I still be able to flash global software on it, or just the chinese firmware?
And when it comes to flashing AOSP, will there be any difference?
Thanks a lot.
I'm not a noot in flashing, I've had Nexus for the last couple years,and i'm quite confident with it. Just not aware if it will be same rom for both versions or not.
bcuraman said:
Hi guys. Since this is a Q&A thread, i'm wondering:
I bought my Mi 8 today, china version. Will I still be able to flash global software on it, or just the chinese firmware?
And when it comes to flashing AOSP, will there be any difference?
Thanks a lot.
I'm not a noot in flashing, I've had Nexus for the last couple years,and i'm quite confident with it. Just not aware if it will be same rom for both versions or not.
Click to expand...
Click to collapse
Yes, when global is released.
Same with AOSP.
Anyone in USA bought a mi 8 and which one to buy with the right bands
ermacwins said:
So instead of making separate threads, I thought it might be helpful making this thread to ask questions.
I'll start of: How long does it take for the global version to go on sale after the Chinese one?
Click to expand...
Click to collapse
hello. does the samsung amoled screen of mi 8 deteriorates? easily? is there a way to prevent it? im having second thoughts of buying it because of it. i hoping it will remain same quality after 3 years like ips.
- Does someone (especially from germany) tried WifiCalling? Does it work?
- Does someone tried a USB Power Delivery 3.0 Charger, how fast (how many watts) does it charge?
Big Boar said:
hello. does the samsung amoled screen of mi 8 deteriorates? easily? is there a way to prevent it? im having second thoughts of buying it because of it. i hoping it will remain same quality after 3 years like ips.
Click to expand...
Click to collapse
Do you mean any form of burn in? I have it since 12/06 and no burn in at all. (what a surprise )
I think it will not have much troubles with burn in, because it has full screen gestures (so no buttons which can burn in).
The navigation bar eventually can burn in, but I think that will be not annoying.
does it have fingerprint gesture? always listening ok google?
coconutxyz said:
does it have fingerprint gesture? always listening ok google?
Click to expand...
Click to collapse
No Fingerprint Gestures and Always Listening OK Google for now. (first can be archived with apps)
Rask2015 said:
No Fingerprint Gestures and OK Google for now. (first can be archived with apps, second will be available when miui global version will be launched for Mi8)
Click to expand...
Click to collapse
are you sure about the second one? as in screen is locked and off but i could still call out google assistant?
coconutxyz said:
are you sure about the second one? as in screen is locked and off but i could still call out google assistant?
Click to expand...
Click to collapse
Sorry i read over the "always listening" - i dont know if this will be available.
Rask2015 said:
Sorry i read over the "always listening" - i dont know if this will be available.
Click to expand...
Click to collapse
i see, thanks a lot for the help!!
Mi 8 is released in hong kong, and reading the site, it suggests that the nfc wallet can be used for services and specifically mentions google pay. Does this mean that there is a global rom now for mi 8, as google pay requires google services and afiak no chinese rom has these installed?
https://www.mi.com/hk/mi8/
I'm guessing it doesn't ship with Google Play. Is this hard to install? Do you need to unlock bootloader for the eventual global rom?
white43 said:
I'm guessing it doesn't ship with Google Play. Is this hard to install? Do you need to unlock bootloader for the eventual global rom?
Click to expand...
Click to collapse
Google Services arent hard to install. You just need the Google Installer Apk which installs you all services, without the need off unlocking bootloader or root the devices before.
I dont know if you need an unlocked bootloader for the global rom - I would say no but i can be wrong.

Buying in China

Hey,
My Mi Note 5 pretty much died after I was using it in the rain, so I was thinking about getting the mi 9. So I wanted to ask if this phone will work in EU, will I be able to get the global ROM in it (I kinda started to like miui), I read something about the L1 and L3, does it affect me in any way? Other than watching full HD netflix. I'm leaving china in 3 months, so I would like to use all the Google services again
thanks!
Puget said:
Hey,
My Mi Note 5 pretty much died after I was using it in the rain, so I was thinking about getting the mi 9. So I wanted to ask if this phone will work in EU, will I be able to get the global ROM in it (I kinda started to like miui), I read something about the L1 and L3, does it affect me in any way? Other than watching full HD netflix. I'm leaving china in 3 months, so I would like to use all the Google services again
thanks!
Click to expand...
Click to collapse
Depends which part of the world you are, I'm in UK, bought the 8gb Chinese rom mi9, my 4g never worked, couldn't unlock bootloader cos had to wait 360 hours and was not sure even after installing global rom my 4g will work or not so returned it. Bought the 6gb one with global rom and the 4g working on it, some Chinese guys are selling with bootloader unlocked 8gb ones and they install global rom before sending phone to you, with regards to watching HD content, I always install "vanced YouTube" on my phones, it installs VP9 codec my videos play in 4k on my mi9 and huawei mate 20 Pro, also no ads on this YouTube and background playback enabled by default, do a Google search on vanced YouTube, hope this helps, cheers
The Chinese version and Global version don't support the same set of bands, so check that first.
Frost90 said:
The Chinese version and Global version don't support the same set of bands, so check that first.
Click to expand...
Click to collapse
I'm under the impression from what I have read and been told that unlocking the bootloader and installing a global rom sorts the bands for compatibility globally, the global rom changes the radio firmware? cheers
Nope, flashing roms should not affect the bands, it is not related.
vtec303 said:
Depends which part of the world you are, I'm in UK, bought the 8gb Chinese rom mi9, my 4g never worked, couldn't unlock bootloader cos had to wait 360 hours and was not sure even after installing global rom my 4g will work or not so returned it. Bought the 6gb one with global rom and the 4g working on it, some Chinese guys are selling with bootloader unlocked 8gb ones and they install global rom before sending phone to you, with regards to watching HD content, I always install "vanced YouTube" on my phones, it installs VP9 codec my videos play in 4k on my mi9 and huawei mate 20 Pro, also no ads on this YouTube and background playback enabled by default, do a Google search on vanced YouTube, hope this helps, cheers
Click to expand...
Click to collapse
Thanks for your reply, I'm from Czech Republic, I don't know whether I should trust this website, but Vodafone in UK has the same bands as T-Mobile in CZE, so I'm wondering which operator are you using for a comparison. frequencycheck dot com carriers/vodafone-united-kingdom
->this account is new, so I apparently can't post links yet
vanced youtube sounds interesting, I wonder if it's 100% safe, won't they steal my login info etc.?
Puget said:
Thanks for your reply, I'm from Czech Republic, I don't know whether I should trust this website, but Vodafone in UK has the same bands as T-Mobile in CZE, so I'm wondering which operator are you using for a comparison. frequencycheck dot com carriers/vodafone-united-kingdom
->this account is new, so I apparently can't post links yet
vanced youtube sounds interesting, I wonder if it's 100% safe, won't they steal my login info etc.?
Click to expand...
Click to collapse
no its not a dodgy app, check it out, cheers
https://forum.xda-developers.com/android/apps-games/app-youtube-vanced-edition-t3758757

[B]Redmi K20 Pro Chinese variant Google Maps issue [/B]

Redmi K20 Pro Chinese variant Google Maps issue
does anyone have google maps timeline is turned off
no matter what i do my location history is paused and location sharing is not working as well
does anyone face the similar issue?
Map timeline works well here, no automatic disabling of location history.
kibria.mgk said:
Map timeline works well here, no automatic disabling of location history.
Click to expand...
Click to collapse
well,it not working for me, can you explain me how you did it?
ashok9949 said:
well,it not working for me, can you explain me how you did it?
Click to expand...
Click to collapse
I didn't do anything special. It was functional from the beginning.
I have this in maps as in below attachment
I tried all, miui permission,app settings, battery optimization and app permission
I turned on everything but still I can't share my location and I can't view my timeline in Google maps
ashok9949 said:
I have this in maps as in below attachment
Click to expand...
Click to collapse
Alright, I checked back and found location history off in the setting showed in the attachment. Did some digging and found that it's a widespread problem for china rom.
So, trying global rom is only option left.
Hi!
I have same problem and I think it have to do with ROM we are using. I'm guessing you are on CN ROM (as I am) and kibria.mgk is on IN version of ROM.
It must be something that Xiaomi removed from CN ROM.
I also have problem with using AR in Google Maps and guess it is all connected.
We have to wait for Global (EU) version and then it will work.
It's really disgusting that Xiaomi choose to lock the bootloader according to region,
I thought Android was open source and end-user is is free to choose what he wants ,how he wants his device to be,but these kind of things, I don't F*going understand,if I had brought something from someone then I don't have right to do to anything with the product I have purchased and I own ?
It's like you have freedom but still it's been regulated
WTF ??? Common man!!
Unlocking bootloader is like potential risk of your device to get hacked, at today everything is on phon. I mean literally all your personal data and Information regarding your bank account or your contact or your pictures,you name it you have it on your phone
And most recently it saw a news update that snapdragon proccessor has been hacked,it's named as repawn or snappawn I don't remember exactly
But what the ****???
I spent alot of money on a new device that it's better and secure than my previous device,but I'm so restricted???
I don't really understand
I feel like I should get back to my old Nokia black and white phone where I don't have to face all this ****
And just play snake game for fun
ashok9949 said:
It's really disgusting that Xiaomi choose to lock the bootloader according to region,
I thought Android was open source and end-user is is free to choose what he wants ,how he wants his device to be,but these kind of things, I don't F*going understand,if I had brought something from someone then I don't have right to do to anything with the product I have purchased and I own ?
It's like you have freedom but still it's been regulated
WTF ??? Common man!!
Click to expand...
Click to collapse
ashok9949 said:
Unlocking bootloader is like potential risk of your device to get hacked, at today everything is on phon. I mean literally all your personal data and Information regarding your bank account or your contact or your pictures,you name it you have it on your phone
And most recently it saw a news update that snapdragon proccessor has been hacked,it's named as repawn or snappawn I don't remember exactly
But what the ****???
I spent alot of money on a new device that it's better and secure than my previous device,but I'm so restricted???
I don't really understand
I feel like I should get back to my old Nokia black and white phone where I don't have to face all this ****
And just play snake game for fun
Click to expand...
Click to collapse
What are you complaining about. All regions are bootloader locked. All regions can unlock the bootloader. You are free to install anything you like on all versions of the phone.
The only restriction is that you can only relock the bootloader with the official ROM from the same region the phone is from.
Try buying an iPhone and see how much freedom you get to do what you want with the phone.
Same issue here on Taiwan telecom usage.
No Google Location History function in Google Map.
Can not Enabled it even install Apk from APKMirror.
On my Mi 9T Pro (global rom) everything is turned on, nothing paused, no battery restrictions, no monkey business whatsoever. Still, when I during one day by car visit six places, only 2-3 places is 'recorded' and visible on my timeline. What could possibly be the culprit here? Any suggestion appreciated.
ashok9949 said:
It's really disgusting that Xiaomi choose to lock the bootloader according to region,
I thought Android was open source and end-user is is free to choose what he wants ,how he wants his device to be,but these kind of things, I don't F*going understand,if I had brought something from someone then I don't have right to do to anything with the product I have purchased and I own ?
It's like you have freedom but still it's been regulated
WTF ??? Common man!!
Click to expand...
Click to collapse
China set is sold much cheaper then global ,of course they want to control sales within their country,but many want to save $$ and buy china set ,so it's really the user choice to get china or global set. And don't ask me why china set are sold so much cheaper.
i flashed miui eu rom, location history is on but still, my timeline is can't record any place i visit that day...
Does anyone know of a work-around on China ROMs, as that is the issue.
Possibly a patched Google Maps app or system mod?
deta312 said:
i flashed miui eu rom, location history is on but still, my timeline is can't record any place i visit that day...
Click to expand...
Click to collapse
I have exactly the same problem. Worked for a while then stopped.
I'm on china rom and planning to flash to eu rom.
I was wondering does the nfc working on eu rom?
fijea said:
I'm on china rom and planning to flash to eu rom.
I was wondering does the nfc working on eu rom?
Click to expand...
Click to collapse
This is a thread for Google Maps issues, but I'm on EU ROM and am using NFC happily for Google Pay after following the guidance found elsewhere, so the answer is yes.
ianmxyz said:
I have exactly the same problem. Worked for a while then stopped.
Click to expand...
Click to collapse
sorry for late respond bro,
update your ROM MIUI eu stable 11.0.4.0
it works

Full WW rom tencent version 1908_12 failed to manual update

Hi guys, i need your help. i just got my phone and both the phone and fingerprint is running on WW rom, but when i try to manually install it, it says system update failed
Note: i used device info HW to check them
Is your phone's tencent version that is supposed to have CN ROM? If so then return them directly since any tencent versions that comes with WW ROM is unofficial and may not have valid warranty. Never buy tencent version with WW ROM.
Asus have stated very clear on their forum that any tencent with WW ROM is not official device and that Asus do not produce any tencent version with WW ROM.
These phones have mostlikely been opened and person has reflashed Them to WW ROM and then resealed the packaging and then sold them online.
jstan96 said:
Hi guys, i need your help. i just got my phone and both the phone and fingerprint is running on WW rom, but when i try to manually install it, it says system update failed
Note: i used device info HW to check them
Click to expand...
Click to collapse
Are you trying to update to to 1910.44? If so, you need to flash the raw .44 rom, run flashall_AFT.cmd from the unzipped folder extracted to c drive and remove the original zip from that same folder... You need to do this in fastboot mode
my phone actually comes with WW rom fully. the package is sealed so i dont think it was opened and changed by them.
As for the update, i waa trying to update to the 1910_35 version, but failed
is there any way to check which rom it was in initially?
jstan96 said:
my phone actually comes with WW rom fully. the package is sealed so i dont think it was opened and changed by them.
As for the update, i waa trying to update to the 1910_35 version, but failed
Click to expand...
Click to collapse
If it's Tencent version, then it definitely came with CN ROM & WW was flashed and the phone sealed up.
But that shouldn't be a problem. Ignore what Asus said as posted by @Jake S. That isn't an issue - I can't count the hundreds of thousands of region-specific devices flashed with global ROM without issues. Matter of fact, my 12GB/512GB is on the way (CN changed to WW).
Flash the raw. 44 first like @reg66 said & you'll be good.
All the best
zayidhs said:
If it's Tencent version, then it definitely came with CN ROM & WW was flashed and the phone sealed up.
But that shouldn't be a problem. Ignore what Asus said as posted by @Jake S. That isn't an issue - I can't count the hundreds of thousands of region-specific devices flashed with global ROM without issues. Matter of fact, my 12GB/512GB is on the way (CN changed to WW).
Flash the raw. 44 first like @reg66 said & you'll be good.
All the best
Click to expand...
Click to collapse
Thank you very much bro, i will try and update the post. You are very kind
Hope it works out ?
zayidhs said:
If it's Tencent version, then it definitely came with CN ROM & WW was flashed and the phone sealed up.
But that shouldn't be a problem. Ignore what Asus said as posted by @Jake S. That isn't an issue - I can't count the hundreds of thousands of region-specific devices flashed with global ROM without issues. Matter of fact, my 12GB/512GB is on the way (CN changed to WW).
Flash the raw. 44 first like @reg66 said & you'll be good.
All the best
Click to expand...
Click to collapse
i managed to flashed it and updated my phone, thanl you for your help
reg66 said:
Are you trying to update to to 1910.44? If so, you need to flash the raw .44 rom, run flashall_AFT.cmd from the unzipped folder extracted to c drive and remove the original zip from that same folder... You need to do this in fastboot mode
Click to expand...
Click to collapse
i managed to do it, thank you for your help and guide :laugh:
jstan96 said:
i managed to flashed it and updated my phone, thanl you for your help
Click to expand...
Click to collapse
You're welcome, enjoy:good:
I believe I have the same version of the phone as stated here. My phone info says 16.0640.1908.12 it has the August 2019 security update.
I bought the 12G/512G version on ebay that was shipped to me from New Jersey.
I have been enjoying the phone a lot for a week, but would like to fix the few problems that the phone gives me. Like not being able to get Netflix from the Playstore. Also some apps give errors that did not in my Note 9. Like youtube will not load while I'm out of wifi range in 4G data. All other apps stream data fine. And i can play CoD Mobile fine, but Youtube won't load anything. But funny enough it will work through Chrome lol.
My question, before i keep rambling, can i do the update to this new 1910.44 by just loading the update on my phone and rebooting? Will this update fix some of the problems i have been having? Or do i need to do a flash? Will this wipe all my data???
Or is it worth doing the other tutorial that you edit files in the code of the phone to change the fingerprint and stuff.
Ive never done anything like that to a phone, so i am hesitant to change anything. I would prefer the easiest solution of just downloading an update and letting the phone load it on its own.
Any information would be appreciated. Thanks.
AlexxxAA said:
I believe I have the same version of the phone as stated here. My phone info says 16.0640.1908.12 it has the August 2019 security update.
I bought the 12G/512G version on ebay that was shipped to me from New Jersey.
I have been enjoying the phone a lot for a week, but would like to fix the few problems that the phone gives me. Like not being able to get Netflix from the Playstore. Also some apps give errors that did not in my Note 9. Like youtube will not load while I'm out of wifi range in 4G data. All other apps stream data fine. And i can play CoD Mobile fine, but Youtube won't load anything. But funny enough it will work through Chrome lol.
My question, before i keep rambling, can i do the update to this new 1910.44 by just loading the update on my phone and rebooting? Will this update fix some of the problems i have been having? Or do i need to do a flash? Will this wipe all my data???
Or is it worth doing the other tutorial that you edit files in the code of the phone to change the fingerprint and stuff.
Ive never done anything like that to a phone, so i am hesitant to change anything. I would prefer the easiest solution of just downloading an update and letting the phone load it on its own.
Any information would be appreciated. Thanks.
Click to expand...
Click to collapse
TBH, there isn't an "easiest solution" for you unless the problem with your phone isn't a big one.
Starting off with the YouTube, can you check mobile data and confirm the app has access to it not only Wi-Fi? Alternatively, download YouTube Vanced and see if it works fine. I strongly believe there's something wrong with your YouTube app settings nothing to do with the phone itself.
Now to the main issue:
We cannot say if you can or cannot because we have no idea what you have in your hands.
You have to check out your version and also fingerprint if they are both WW then you can go ahead and download the file to the root of your phone and follow the instructions (restart), if fortunately it works, then we good else, you'll have to flash raw then do the steps.
NOTE: To check your current fingerprint, download and install device HW info from the playstore. Under 'system' you'll find the current rom (CN or WW), the product id and fingerprint versions. When you have that confirmed, we'll know where to go from there.
Yes I believe you'll be a bit sceptical due to fears but if you do have a PC that's all you need. Take a deep breath and dive in the deep end
That's how I reluctantly (more like scared) began rooting and flashing of ROMs now I do a bit of modding myself.
Please check serial number your phone and serial number in the box. The serial number may not match.
I will definitely take in to consideration the suggestions.
I checked the youtube app and nothing seemed wrong in the settings, and like i mentioned, all other apps like Pandora, IG, Waze, and Chrome are working fine on 4G.
But there are other issues like some notifications not being pushed even though i have notifications turned on for all apps. Even my text message notifications aren't coming through, even though my phone vibrates, and my Garmin watch tells me i got a text, my phone won't show i have a notification, i have to go in the app. Same happens on WhatsApp.
But i digress... The good thing is that the seller on eBay has returns for 30 days. So selling, in what i can only describe as "defective software" phone, should definitely qualify for a return. I will then search for a proper Global unlocked version of the phone.
I think one sure way to tell out of the box should be that the back of the phone should say "Republic of Gamers" instead of Tencent Games right?
I really wanted to try to fix all the issues on my own through the phone, but i do not have the courage to mess with the phone codes. And also i see everyone describing the methods on PC/Windows. I only have Mac computers at home and at work.
Unless anyone knows someone in the Los Angeles area that can do it??? hahaha. I would be willing to pay for the service of course.
Thanks for the help guys!!!
AlexxxAA said:
I will definitely take in to consideration the suggestions.
I checked the youtube app and nothing seemed wrong in the settings, and like i mentioned, all other apps like Pandora, IG, Waze, and Chrome are working fine on 4G.
But there are other issues like some notifications not being pushed even though i have notifications turned on for all apps. Even my text message notifications aren't coming through, even though my phone vibrates, and my Garmin watch tells me i got a text, my phone won't show i have a notification, i have to go in the app. Same happens on WhatsApp.
But i digress... The good thing is that the seller on eBay has returns for 30 days. So selling, in what i can only describe as "defective software" phone, should definitely qualify for a return. I will then search for a proper Global unlocked version of the phone.
I think one sure way to tell out of the box should be that the back of the phone should say "Republic of Gamers" instead of Tencent Games right?
I really wanted to try to fix all the issues on my own through the phone, but i do not have the courage to mess with the phone codes. And also i see everyone describing the methods on PC/Windows. I only have Mac computers at home and at work.
Unless anyone knows someone in the Los Angeles area that can do it??? hahaha. I would be willing to pay for the service of course.
Thanks for the help guys!!!
Click to expand...
Click to collapse
It's good that you have a 30 - day return window.
You should know that even the Tencent version has 12GB/512GB variant.
zayidhs said:
It's good that you have a 30 - day return window.
You should know that even the Tencent version has 12GB/512GB variant.
Click to expand...
Click to collapse
Yes i just realized that now that i started reading in this forum. At first i thought that the Tencent version was only the 8gb/128gb, and all the bigger ones were global. Now i see that mine is a larger Tencent variant like you say.
So as long as the back says Republic of Gamers, thats a good start right? As long as i don't get another that is marked Tencent on the back?
AlexxxAA said:
Yes i just realized that now that i started reading in this forum. At first i thought that the Tencent version was only the 8gb/128gb, and all the bigger ones were global. Now i see that mine is a larger Tencent variant like you say.
So as long as the back says Republic of Gamers, thats a good start right? As long as i don't get another that is marked Tencent on the back?
Click to expand...
Click to collapse
Well, for your situation (wanting a full global ROM (WW) with global fingerprint (WW) OOB), getting the global version ie Republic of Gamers variant is a good start.
But for lots of us who are conversant with flashing, getting the Tencent variant is as good as the other one.
Oh, and after a bit of research, I believe the issue with your phone is even though the ROM has been changed to WW, the fingerprint is still CN.
Changing the fingerprint to WW will solve the YouTube problem and also update.
zayidhs said:
If it's Tencent version, then it definitely came with CN ROM & WW was flashed and the phone sealed up.
But that shouldn't be a problem. Ignore what Asus said as posted by @Jake S. That isn't an issue - I can't count the hundreds of thousands of region-specific devices flashed with global ROM without issues. Matter of fact, my 12GB/512GB is on the way (CN changed to WW).
Flash the raw. 44 first like @reg66 said & you'll be good.
All the best
Click to expand...
Click to collapse
Dude are you stupid or what? You should not ignore what Asus states. Buying a unofficial device with ww ROM off tencent won't be valid for warranty and Asus clearly stated that. Since device has been opened and reflashed with ww ROM and device is only in valid warranty when it has official rom and not have been reflashed over to another rom that the device shouldn't have. So please don't lie to people like that next time.
Asus will fully reject his device under warranty if he sends it in for repairs under warranty request. Since they will state clearly that his device has WW ROM and not CN ROM that it supposed to have. So then warranty is voided.
Jake.S said:
Dude are you stupid or what? You should not ignore what Asus states. Buying a unofficial device with ww ROM off tencent won't be valid for warranty and Asus clearly stated that. Since device has been opened and reflashed with ww ROM and device is only in valid warranty when it has official rom and not have been reflashed over to another rom that the device shouldn't have. So please don't lie to people like that next time.
Asus will fully reject his device under warranty if he sends it in for repairs under warranty request. Since they will state clearly that his device has WW ROM and not CN ROM that it supposed to have. So then warranty is voided.
Click to expand...
Click to collapse
Why is there the need to insult me - calling me stupid. Sometimes, I fail to understand why you kids of nowadays feel the need to fly off the handle insulting people you don't know.
Furthermore, it neither addresses the issue at hand nor solve it.
Please, learn to be civil and respectful in your future engagements. Not only does it show your maturity, ethical and moral values but it also depicts what you stand for.
Now back to the issue:
1. Every mobile company is aware that many of its devices will be sold through third-party outlets many of which are not directly connected to them. Matter of fact, hundreds of thousands of these devices per manufacturer go through these channels making a total of millions of devices.
2. I don't know about you but I've been using mobile phones for two decades. Funny thing is none of them failed so bad to need replacement except LG v10 which I bought from T-mobile in the US but did the warranty help my bootloop? No, the replacement also got bootlooped and after all the hassles and whatnot, there was no benefit to me.
3. You should understand that these sellers like on AliExpress purchase hundreds of thousands of these devices with warranty.
In that stead, they also do notify you of a year's warranty.
4. Regardless of your warranty (from company itself, retailer or third-party merchant), there are limitations to what you can demand. Eg, physical damage, moisture/water ingress etc.
5. With regard to above point, hope you know that whenever we modify the software aspect of a mobile device (unlocked bootloader, region change, rooting etc) in which we have to send in for any reason, we just undo the procedure before sending in.
On a final note, in as much as I respect your argument, I'm sorry to still stand against it. Probably for you, warranty is a deal breaker but it isn't for me cos I don't wish to exercise the option of warranty. But that notwithstanding, even these merchants you're on about sell devices with a year's warranty.
Jake.S said:
Dude are you stupid or what? You should not ignore what Asus states. Buying a unofficial device with ww ROM off tencent won't be valid for warranty and Asus clearly stated that. Since device has been opened and reflashed with ww ROM and device is only in valid warranty when it has official rom and not have been reflashed over to another rom that the device shouldn't have. So please don't lie to people like that next time.
Asus will fully reject his device under warranty if he sends it in for repairs under warranty request. Since they will state clearly that his device has WW ROM and not CN ROM that it supposed to have. So then warranty is voided.
Click to expand...
Click to collapse
Not very cool calling someone stupid dude. Anyway,, regarding warranty, assuming it's purchased from a good outlet, they are responsible for the warranty, mine, for example is with giztop for 1 year. But if the phone does go belly up, I'm probably **** out of luck as I leave the bootloader unlocked, for root. But that's a choice /risk I'm taking...

Realme X2 Pro January Update

Hi friends,
Eversince I got my January update, my pubg Mobile in-game sound has reduced to a great extent.
Im still using the same HyperX Cloud Alpha headset that used to give very high volume with perfect footsteps sound, vehicle sounds etc. But now, I can I hardly hear any footsteps.
Its weird though because gunshots are still very loud.
I have done all possible volume tweeks (in pubg and on my phone) I even uninstalled and reinstalled pubg Mobile. It's still the same.
Your advise or tips would be greatly appreciated! Thank you.
Kind regards,
Tenzin
TLC1007 said:
Hi friends,
Eversince I got my January update, my pubg Mobile in-game sound has reduced to a great extent.
Im still using the same HyperX Cloud Alpha headset that used to give very high volume with perfect footsteps sound, vehicle sounds etc. But now, I can I hardly hear any footsteps.
Its weird though because gunshots are still very loud.
I have done all possible volume tweeks (in pubg and on my phone) I even uninstalled and reinstalled pubg Mobile. It's still the same.
Your advise or tips would be greatly appreciated! Thank you.
Kind regards,
Tenzin
Click to expand...
Click to collapse
You can always download update from website and install it again. I've got the trouble with yellowish screen and after re-update it repaired by itself.
You should specify your version, i think it is CN...
MrMD69 said:
You can always download update from website and install it again. I've got the trouble with yellowish screen and after re-update it repaired by itself.
Click to expand...
Click to collapse
Thank you. I am gonna try that.
Hi MrMD69, I just checked Realme website for the download but it's only showing ColorOS 6.1
Version: RMX1931EX_11.A.06Update log
Release time: 14/11/2019
Size: 3.06GB
But I was actually looking for the January update tht came with December Security patch. Any advise on how to get the January update please? Thanks for your time.
HTCDevil said:
You should specify your version, i think it is CN...
Click to expand...
Click to collapse
Hi. I have the EU version. I live in Paris, France.
TLC1007 said:
Hi. I have the EU version. I live in Paris, France.
Click to expand...
Click to collapse
I have eu version with fw A.08 and security patch is december 2019
MrMD69 said:
You can always download update from website and install it again. I've got the trouble with yellowish screen and after re-update it repaired by itself.
Click to expand...
Click to collapse
I have just re-update the December patch as discussed. I m check pubg when I get home and will update. Thanks again. Much appreciated everyone!
TLC1007 said:
Thank you. I am gonna try that.
Hi MrMD69, I just checked Realme website for the download but it's only showing ColorOS 6.1
Version: RMX1931EX_11.A.06Update log
Release time: 14/11/2019
Size: 3.06GB
But I was actually looking for the January update tht came with December Security patch. Any advise on how to get the January update please? Thanks for your time.
Click to expand...
Click to collapse
Look on Realme India because they haven't updated the European site since November.India and EU software is the same
manus31 said:
Look on Realme India because they haven't updated the European site since November.India and EU software is the same
Click to expand...
Click to collapse
Thanks Manus.
Honestly, realme Europe is very disappointing. Even their social media representatives never responds to any queries. Customer service is lways better in India and North America. In Europe, it sucks everywhere when it comes to customer service.
TLC1007 said:
Thanks Manus.
Honestly, realme Europe is very disappointing. Even their social media representatives never responds to any queries. Customer service is lways better in India and North America. In Europe, it sucks everywhere when it comes to customer service.
Click to expand...
Click to collapse
Yea,I emailed them a few times prior to buying the phone,they responed fairly quickly back then but seem to have gone quiet now,no updates to Support page etc.They do however seem to be releasing OTAs in Europe which is good,but I'll be keeping an eye on the Indian site now going forward
manus31 said:
Yea,I emailed them a few times prior to buying the phone,they responed fairly quickly back then but seem to have gone quiet now,no updates to Support page etc.They do however seem to be releasing OTAs in Europe which is good,but I'll be keeping an eye on the Indian site now going forward
Click to expand...
Click to collapse
Before the launch in EU, they were prompt. I agree. But now, it's zero. Check Realme Europe Twitter handle, there are 100s of unanswered tweets. Lol
That said, I appreciate your time brother. Thank you and have. Good one !

Categories

Resources