Database Develop

No Sound from both speakers (During voice calls, playing music or youtube..

Hello.
I have a problem with my Captivate.
I dont have sound during phone calls. I cant hear the caller. I have to talk with loudspeaker option so i can hear the other person.
Rear speaker doesn't work when i play music or youtube videos, but it plays sounds while i check the sound settings on the menu.
Any idea ?
P.s I flashed the latest snapshot of CM, nothing changed.

---------- Post added at 08:23 AM ---------- Previous post was at 08:20 AM ----------
Klitoni said:
Hello.
I have a problem with my Captivate.
I dont have sound during phone calls. I cant hear the caller. I have to talk with loudspeaker option so i can hear the other person.
Rear speaker doesn't work when i play music or youtube videos, but it plays sounds while i check the sound settings on the menu.
Any idea ?
P.s I flashed the latest snapshot of CM, nothing changed.
Click to expand...
Click to collapse
Try to open the device and release the screw that near the speaker give a little release dont release all the screw

danielad200 said:
---------- Post added at 08:23 AM ---------- Previous post was at 08:20 AM ----------
Try to open the device and release the screw that near the speaker give a little release dont release all the screw
Click to expand...
Click to collapse
Even the front speaker doesnt work

[Q] My Audio is broken.

So I was happily using my phone for music. Using earphones. Running PAC 4.4.4 with a locked bootloader. Decided to phone my mother on the way back from college. Can't here her. No earphones connected. No sound through earpiece, switched to loudspeaker this worked and I could hear her. ( though she could also hear herself due an issue with PAC ROM)
I tested my phone's audio when I got back using Deezer here are the results:
Loudspeaker: No sound volume. Tried adjusting still no sound
Headphone jack output: normal sound and quality.
I then used an app to switch audio to earpiece: sound is breaky uppy. Stuttery very much broken.
I then tried switching device on and off. No result.
Sound plays on volume adjustment of ring volume only.
Tried other sound sources anything to do with ring or notification sound plays from loudspeaker.
So confused thought it could be viper for android.
I changed to the new stock based 4.3 ROM by killawave.
The problems stays I reflashed kernel both .205. And .207
I've resorted to believing its tondo with the headphone jack ( so I'm removing screws from my phone to see if I can open the port and fix it. But I have hit a stubborn screw. Feeling quite frustrated by this.
Does anyone know about this problem? Or how to solve it.

I think I have a solution
But it's temperorary. Sound plays if I download an app called SoundAbout from Google play. I went into connectable devices --> wired headset settings --> disable wired headset detection.
Essentially all sounds work now
But before all volumes but media volume would work.
From testing it is definitely earphone jack failure:
I'll try a toothpick massage to the port to see if it works wish me luck

If you think it might could be firmware, you can consider to flash a ftf file and start all over...
---------- Post added at 11:36 PM ---------- Previous post was at 11:34 PM ----------
LittleGreenSony said:
But it's temperorary. Sound plays if I download an app called SoundAbout from Google play. I went into connectable devices --> wired headset settings --> disable wired headset detection.
Essentially all sounds work now
But before all volumes but media volume would work.
From testing it is definitely earphone jack failure:
I'll try a toothpick massage to the port to see if it works wish me luck
Click to expand...
Click to collapse
Contactspray?

Thanks,
Thanks for the suggestion but I heavily doubt the issue is software related. I've tried going stock. But didn't solve the issue. Its hardware damage for sure either physical or moisture. But not sure how moisture could of entered. I'm sure of it as twiddling a paper clip in it solved audio for a few seconds but replugging earphones in resets the issue. I'll try a bowl of rice overnight to remove any moisture if any. I will open it up using solder on the dodgy screw tomorrow.

Recording Video - No sound

I've just been testing the stereo speakers in a quiet environment, by speaking from either side of the phone, however on playback I can initially hear white noise and slight rustling and then the audio just cuts out completely at the point that I spoke in the recording.
I'm a bit perplexed as to what is causing the issue. Has anyone else encountered this problem?

I have encountered the same issue. The phone completely stops recording sounds in video mode

Had the same issue.
Changed codec to h.264 in camera settings in Video Size section and all of problems had gone.
But the phone still cuts sound after ~3 sec while recording in applications like snapchat or messenger.
Edit: After restarting the phone both applications record sound

So this problems still occurs, despite being on the latest update.
Anyone else encountered this? Just wondering whether it's worse doing a full reset

I have the same issue. Do you have other sound apparatus BT associated? It seems to be linked with BT associated sound with my car. It comes back after turning off and on the phone.
Still quite annoying..

Reboot your phone.
Turn off all Bluetooth devices and Bluetooth on phone.
Try another camera app.
Turn off accessibility features.
Clear data for the camera app.
Verify the mic is working on other apps.
Verify permissions for the camera app.
Are you on a stock firmware or did you perform a different kind of upgrade?
What ROM / firmware.

Thanks for all those tips.
Emui 9 as I had the phone. I bought the P20Pro used two weeks ago and upgraded Ota to 203. I did not tried the camera before the upgrade so don't know the issue was already there.

I have found same issue with P30 Pro.
I'm normal camera mode I had the shutter set to mute.
When then going to video mode this setting carries over and sets mute too.
Still testing if other apps and services can override this setting when
---------- Post added at 06:07 PM ---------- Previous post was at 05:58 PM ----------
If you wish to silence shutter on camera but not use the native camera setting to do so, use tasker to mute the phone when camera app is launched.
This mutes the shutter sound but does not stop video audio from recording.

Hi guys, Huawei P30, ELE-L29, EMUI 9.1.0.153 (C431E4R2P2)
All videos recorded using the phone have sound when played back on the phone (with 80% volume setting) but it can be hardly heard after taking such a video file to YouTube or any other smartphone/computer. Mic gain problem?

I have the P20 Pro and although all setting on video are set to mute it still records sound and it's really annoying as I cant turn the dam thing off, someone techy please help, I'm going back to apple when my contract is up don't like this at all, camera is amazing and only reason I moved back to an android tbh, thanks x

Tracey farmer said:
I have the P20 Pro and although all setting on video are set to mute it still records sound and it's really annoying as I cant turn the dam thing off, someone techy please help, I'm going back to apple when my contract is up don't like this at all, camera is amazing and only reason I moved back to an android tbh, thanks x
Click to expand...
Click to collapse
Mute won't mute the video audio, I think it's for UI sounds whilst in the camera app, don't think you can disable audio whilst recording..
Why do you want to? Just curious.

Just to add, I ran into the same issue on my fully update P30 pro.
I was out on vacation and recorded 3 videos back to back. 4K30, HEVC. When I tried the play them back, I found no audio was recorded. The video does have an audio track, but when I pull it out and look at it, it has nothing. Very annoying when you record something that you'll prob never see again in your lifetime (unless you return someday) and find out it didnt work right.
If I test right, everything's working fine. This is the first time this has happened.

Loudspeaker volume Low on Calls

Hey... Does anyone know of a technique to increase loudspeaker volume, its ok when playing music or games, but in a Voice call or WhatsApp it's way too quiet. There is a thread here about similar issues in low audio Sound where someone recommended Volume Booster GOODEV it works great for music + games! But not for voice calls as it's still the same low volume when it’s on, is there anything else to try?~

I am facing the same issue. Wondering is that just a random or all P30 Pro phones have the same problem? If this might me problem with my phone I have 7 more days to replace it for the new one. Please advice.

JoLoLo said:
I am facing the same issue. Wondering is that just a random or all P30 Pro phones have the same problem? If this might me problem with my phone I have 7 more days to replace it for the new one. Please advice.
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Click to collapse
I'm also not happy with the call volume. Due to not many people complaining, I thought it may be the thick glass screen cover causing it as the voice comes through the normal front glass

Anybody found a solution? After updating to EMUI 10 it's even lower...

Same issue here. It's really weird, only calls, nothing else.
---------- Post added at 11:44 AM ---------- Previous post was at 11:20 AM ----------
Btw it also is really low when taking calls in the car via Android Auto.

I have the same problem, low volume for video calls (fb messenger, google duo). Did you find a solution?

Any solution?

Any update

speaker got noticeably a lower sound

My phone had decreased the sound of the speakers and it is really so noticible and it just happened today. Is there any solution?

Weirdly, I noticed this as well. Temporarily I installed volume booster from play store but I noticed there's very little volume from top speaker

EagleEye92 said:
Weirdly, I noticed this as well. Temporarily I installed volume booster from play store but I noticed there's very little volume from top speaker
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Click to collapse
Same here. And it is weird as the speaker still has good quality which means that it is not affected.

mine as well i just noticed it after latest update

Mine is not a new thing I've noticed.
It's not permanently low. It's like I'll watch a video and the usb c port speaker is decently loud with a full sound and then about 5 mins in it fades to quiet and tinny. The front firing speaker seems unaffected.
Playing the video from the beginning doesn't change anything so it doesn't seem app specific. This has happened since day 1 but I don't listed to much out loud these days

LOGMD said:
Mine is not a new thing I've noticed.
It's not permanently low. It's like I'll watch a video and the usb c port speaker is decently loud with a full sound and then about 5 mins in it fades to quiet and tinny. The front firing speaker seems unaffected.
Playing the video from the beginning doesn't change anything so it doesn't seem app specific. This has happened since day 1 but I don't listed to much out loud these days
Click to expand...
Click to collapse
Aha I see. That's bad. Hope a new update will fix it.

LOGMD said:
Mine is not a new thing I've noticed.
It's not permanently low. It's like I'll watch a video and the usb c port speaker is decently loud with a full sound and then about 5 mins in it fades to quiet and tinny. The front firing speaker seems unaffected.
Playing the video from the beginning doesn't change anything so it doesn't seem app specific. This has happened since day 1 but I don't listed to much out loud these days
Click to expand...
Click to collapse
Same problem for me. I'm on 9.1.0.316

I needed call recorder function so I downgraded to 9.1 via HiSuite installed apk upgraded to 10.0.0.180 and I havent had any speaker issues since. I did previously have speaker issues before I downgraded.

dwojr said:
I needed call recorder function so I downgraded to 9.1 via HiSuite installed apk upgraded to 10.0.0.180 and I havent had any speaker issues since. I did previously have speaker issues before I downgraded.
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Click to collapse
Cool. I live in Morocco so I hope I can the 180 update soon. And hope it will fix it.

I'm having this issue too, it drives me bonkers
Any solutions yet? Or just need to downgrade EMUI?

Hamza Makhchoune said:
My phone had decreased the sound of the speakers and it is really so noticible and it just happened today. Is there any solution?
Click to expand...
Click to collapse
This change in volume is caused by Dolby Atmos. Whenever this happens when you're watching a video, you should try going to the dolby atmos settings, switching to a different mode (and then back if you want), and play the video again. The software automatically EQ's based on what you're listening to in a really dumb way, and the method I just described will let it forget and reset for a little while. I'm currently looking at a method to remove Dolby Atmos entirely in favor for an actually decent EQ.
Edit after 45 minutes:
I've removed Dolby! I crossed my fingers and removed it via adb.
The command I used in ADB was:
Code:
pm uninstall -k --user 0 'com.huawei.imedia.dolby'
I had a little switch in my notification drawer which immediately was gone. In the settings there is no sight of the software either, and my phone speaker finally sounds fine! I hope this will work for you all too.

SaltySoySauce said:
This change in volume is caused by Dolby Atmos. Whenever this happens when you're watching a video, you should try going to the dolby atmos settings, switching to a different mode (and then back if you want), and play the video again. The software automatically EQ's based on what you're listening to in a really dumb way, and the method I just described will let it forget and reset for a little while. I'm currently looking at a method to remove Dolby Atmos entirely in favor for an actually decent EQ.
Edit after 45 minutes:
I've removed Dolby! I crossed my fingers and removed it via adb.
The command I used in ADB was:
I had a little switch in my notification drawer which immediately was gone. In the settings there is no sight of the software either, and my phone speaker finally sounds fine! I hope this will work for you all too.
Click to expand...
Click to collapse
It really worked? lol, gonna try later too, btw, do you know how to install it back? Just to make sure nothing goes wrong in our future EMUI11 and HarmonyOS update.

JeffersonCaf said:
It really worked? lol, gonna try later too, btw, do you know how to install it back? Just to make sure nothing goes wrong in our future EMUI11 and HarmonyOS update.
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Click to collapse
Yep, it works. The only thing that alters the audio now is if you plug your phone in, but that's not too bothering for me personally. You could try disabling it too, once you're shelled into your phone just type "pm help" and there should be a long list of commands you can apply.

Thanks for the tip! I bought a second hand cellphone, and I thought it was defective. I used the debloat software for huawei phones, and now it sounds how it should be. I just had to install an eq from playstore to use when using earbuds, because I felt it was sounding different. Now everything´s fine!!!

Seems it has re-activated itself on my phone, switch is still gone. I'll do a reset this afternoon to check the sound difference, but this fix seemed to be temporary for some reason...

SaltySoySauce said:
Seems it has re-activated itself on my phone, switch is still gone. I'll do a reset this afternoon to check the sound difference, but this fix seemed to be temporary for some reason...
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Click to collapse
Yeah, read about it on a debloat post on P30 Pro forum, system apps aren't full removed through adb, it just disables for the current user (wich is user0/ default main user), without it, the uninstall command won't work, to remove completely it needs root acess, wich unfortunately we can't get, but I'm not sure if they are allowed to reinstall itself, unless a factory reset is made.
Edit: Guess what, uninstalling Dolby Atmos seems to dont fix the issue at all, but Dolby is still gone, maybe it has something to do with the system keeping some of its data in the storage, or this issue has something to do with some other system service. I'm installing dolby again and try to look for something else, seems to have nothing to do with dolby, since when using dolby with earphones it don't do that.

SaltySoySauce said:
This change in volume is caused by Dolby Atmos. Whenever this happens when you're watching a video, you should try going to the dolby atmos settings, switching to a different mode
Click to expand...
Click to collapse
Yes this seems to have worked as a quick fix, thank you!
Will attempt to disable it completely later