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Hello and Happy Turkeyday to all. I have an issue with my wife's note. When she gets any notifications they turn the screen on and it doesn't turn off. I feel pretty knowledgeable about the android O.S. in a whole, I have my S5 rooted and running AICP. I just can't figure out why the notifications cause the screen to stay on. Has anyone else had this problem maybe you could help shed some light on my issue. Thanks in advance.
Is the phone rooted?
Sent from my SM-N910T using Xparent Pink Tapatalk 2
No she won't let me root her phone.
Same problem
I have the exact same problem on my Note 4 (N910F).
My phone is rooted and I have had the problem from the start.
I am also running a custom kernel now but the problem persists.
Any ideas on why this is happening anyone? I've got it to not turn the screen on for a notification but now it won't turn off when plugged in.
Turn off the lock screen notifications, or everything you can on the lock screen settings, most likely something is causing the screen to wake lock. My bet is the weather widget.
Sent from my SM-N910T using XDA Free mobile app
I just searched for the same problem on the Galaxy s5 and someone said to download wakelock-detector to see if it's an app.
Will keep you updated if it helps.
Bullet_King1996 said:
I just searched for the same problem on the Galaxy s5 and someone said to download wakelock-detector to see if it's an app.
Will keep you updated if it helps.
Click to expand...
Click to collapse
So a little update, so far, my problem seems to be fixed.
After the app told me that Dsploit was causing a lot of screen-on time, I disabled the app.
Haven't had it happen so far today so I hope this helps you too.
Bullet_King1996 said:
So a little update, so far, my problem seems to be fixed.
After the app told me that Dsploit was causing a lot of screen-on time, I disabled the app.
Haven't had it happen so far today so I hope this helps you too.
Click to expand...
Click to collapse
Can anyone else have other fix? I have new note 4 with rom stock and very few apps (5-8 apps)
the "Wakelock Detector-Save Battery" app requird root this not my phone so I can't root for now.
If you have very few apps installed, uninstall those apps one by one to see which one is potentially keeping the screen on. Otherwise, do a factory reset, clear cache; also ensure power button is sticky and is fully functional.
u1988 said:
Can anyone else have other fix? I have new note 4 with rom stock and very few apps (5-8 apps)
the "Wakelock Detector-Save Battery" app requird root this not my phone so I can't root for now.
Click to expand...
Click to collapse
arjun90 said:
If you have very few apps installed, uninstall those apps one by one to see which one is potentially keeping the screen on. Otherwise, do a factory reset, clear cache; also ensure power button is sticky and is fully functional.
Click to expand...
Click to collapse
Thx, What I did in the end is disble a few stock apps (I add a pic)
And set the Screen time to 30 sec and shut down the deivce got the battery out turn on, set the Screen time to 1 min and shut down...
a few times in the end got it back to the time I want, all of this fore "soft" reset the database of the settings
..now for about a week+ the problems won't show again :highfive:
Boot into recovery and clear cache
or factory reset like everyone said
Great to hear all is well. Please tell me that you're going to root.
u1988 said:
Thx, What I did in the end is disble a few stock apps (I add a pic)
And set the Screen time to 30 sec and shut down the deivce got the battery out turn on, set the Screen time to 1 min and shut down...
a few times in the end got it back to the time I want, all of this fore "soft" reset the database of the settings
..now for about a week+ the problems won't show again :highfive:
Click to expand...
Click to collapse
arjun90 said:
Great to hear all is well. Please tell me that you're going to root.
Click to expand...
Click to collapse
It's not my phone, so for now no need to root .
btort1 said:
Boot into recovery and clear cache
or factory reset like everyone said
Click to expand...
Click to collapse
I gave you Another solution.
I got my new S6 edge about half a month ago. In the start the pedometer was counting steps perfectly, but then it suddenly stopped for no apparent reason. What it does now is that it does not count the steps properly, i go to the gym every day and run for about 20 mins but it only registers 200 steps. I have tried uninstalling and then re installing, removed updates and updated from google play but nothing seems to have worked.
If any one has faced this problem in the past and fixed it, then your help would be greatly appreciated. Thank you in advance
deathi6 said:
I got my new S6 edge about half a month ago. In the start the pedometer was counting steps perfectly, but then it suddenly stopped for no apparent reason. What it does now is that it does not count the steps properly, i go to the gym every day and run for about 20 mins but it only registers 200 steps. I have tried uninstalling and then re installing, removed updates and updated from google play but nothing seems to have worked.
If any one has faced this problem in the past and fixed it, then your help would be greatly appreciated. Thank you in advance
Click to expand...
Click to collapse
Check if your accelerometer works correctly… *#0*# then tap sensors… my first device was DOA with broken accelerometer (stuck X axis). S-health had the same symptoms as yours and camera app was stuck in landscape mode.
subcode said:
Check if your accelerometer works correctly… *#0*# then tap sensors… my first device was DOA with broken accelerometer (stuck X axis). S-health had the same symptoms as yours and camera app was stuck in landscape mode.
Click to expand...
Click to collapse
I tried using this code but it is not working. I go to the key pad and type *#0*# but nothing happens. I have no idea why this is so.
AFAIK, 'codes' aren't honored by the dialer on Verizon S6/Edge phones.
Anyone ever have one work?
deathi6 said:
I tried using this code but it is not working. I go to the key pad and type *#0*# but nothing happens. I have no idea why this is so.
Click to expand...
Click to collapse
if you can't access samsung's diagnostics screen, download sensor kinetics from google play to check the sensors...
subcode said:
if you can't access samsung's diagnostics screen, download sensor kinetics from google play to check the sensors...
Click to expand...
Click to collapse
Thnx for letting me know about this app. I downloaded it and checked, the accelorometer is working just fine.
Solution:
Go to Settings (if you're stuck in an app, use the button in your notification panel)
Go to 'System' (try tapping above the broken screen area)
Go to 'About this phone'
That should be all that has to be done! Do note: this fix isn't permanent. Let's hope Nokia fixes this.
Old thread:
Hello all!
When i woke up today and unlocked my phone (while an app is open) the bottom part (starting just above the nav-buttons) of my touchscreen just stops working.
I've had this problem a couple times (at most once per day) since updating from Oreo.
The solution to this problem seems to just to reboot the phone.. (This won't fix it permanently, sadly)
I'm asking if anyone else has this same problem, because i don't know the source of this problem.. (Maybe its because of the app not being P compatible?)
Thanks!
Hi, I have the same problem after the last update (september). Android Pie beta. Almost every morning i have to restart ..
Before the update was enough to just torn off/on the screen .
i don't have this problem on TA-1046 with Pie DP2-DP4.1 or Pie stable... maybe some incompatible apps? you use some for changing NavBar/Gesture area?
although i use XDA NavigationGesture what replace NavBar/Gesture with own, still not having problem, maybe you can try too this replacement, have many more function/settings that stock Pie gesture
for u its bottom touch screen is not working , but for me top of my touch screen isnt working .. and iam facing some serious problems after updating to pie . my phone restarts all of a sudden while charging , app crashes and more , hope hmd fixes this kind of issues in upcoming oct security patch update .
k3dar7 said:
i don't have this problem on TA-1046 with Pie DP2-DP4.1 or Pie stable... maybe some incompatible apps? you use some for changing NavBar/Gesture area?
although i use XDA NavigationGesture what replace NavBar/Gesture with own, still not having problem, maybe you can try too this replacement, have many more function/settings that stock Pie gesture
Click to expand...
Click to collapse
The app i left open last when it happened was "Boost For Reddit"
I'm using the old navbar layout (so no swipe)
dexterboon said:
for u its bottom touch screen is not working , but for me top of my touch screen isnt working .. and iam facing some serious problems after updating to pie . my phone restarts all of a sudden while charging , app crashes and more , hope hmd fixes this kind of issues in upcoming oct security patch update .
Click to expand...
Click to collapse
That's soo weird! I really hope HMD will release a patch soon.. I don't want to downgrade back to oreo
Issue with charging
I am having a charging issue. My phone usb and adapter is working fine with other phones. But when I connect my Nokia 7 Plus below 50%,My phone shows charging And when I tap the screen it doesn't charge. It occurs couple of time. And then It becomes normal and shows rapid charge after 55%. My charging port is fine when I connect it with my Pc usb port. some how the rapid charge doesn't respond. Does anyone have this problem?
Rahul Deshmukh21 said:
I am having a charging issue. [...]
Click to expand...
Click to collapse
What is real time for charge? Rapidcharging is disabled while you activated LCD
Yeah I'm facing similar issues, or did... I'm not sure... but it's been a non-issue for the past ~36 hours now. Here's to hoping it's not an issue any longer. I speculated it might be adaptive battery related somehow, so I tried rebooting my phone just before going to bed Sunday night, but my navbar still worked Monday morning, and this Tuesday it's still working in fact. I did this to test if it stopped working based on time since last reboot, or because some background process being killed due to adaptive battery/doze putting the phone to sleep. But based on my recent experience I think my hypothesis can be rejected. And I'm still not sure what caused it.
STcraft said:
Hello all!
When i woke up today and unlocked my phone (while an app is open) the bottom part (starting just above the nav-buttons) of my touchscreen just stops working.
I've had this problem a couple times (at most once per day) since updating from Oreo.
The solution to this problem seems to just to reboot the phone.. (This won't fix it permanently, sadly)
I'm asking if anyone else has this same problem, because i don't know the source of this problem.. (Maybe its because of the app not being P compatible?)
Thanks!
Click to expand...
Click to collapse
Same for me ta-1046, happened to me twice now. bottom part of screen stops reacting to touch. reboot fixes it.
Hmm... After playing around in the settings while having this problem active, for some reason, going to the phone info section just fixed it... I'm not sure if going there actually did that. needs more testing, I suppose.
+1 I use navigation gestures
STcraft said:
Hmm... After playing around in the settings while having this problem active, for some reason, going to the phone info section just fixed it... I'm not sure if going there actually did that. needs more testing, I suppose.
Click to expand...
Click to collapse
Huh, I'll be damned. When my nav bar was frozen this morning I went into the "about phone" section in the menu, and, lo and behold, my nav bar sprang back to life instantly. Now it might still just be a coincident of course, but it's certainly interesting, and could potentially be a fix where you don't have to reboot.
silverphoenix87 said:
Huh, I'll be damned. When my nav bar was frozen this morning I went into the "about phone" section in the menu, and, lo and behold, my nav bar sprang back to life instantly. Now it might still just be a coincident of course, but it's certainly interesting, and could potentially be a fix where you don't have to reboot.
Click to expand...
Click to collapse
surprised me as well that it worked. He could be a good beta tester. lol
Capture of
I managed to capture a video of the bounds of the touch-registration when the bottom 1,5 centimeter of the screen stops registering.
https://imgur.com/xrRB906
Same problem for me after upgrading a couple of days ago. Bottom of the screen (navbar and a bit more) is not accessible. Always happens after a night charging.
Going to the "About phone" menu fixes it. Thanks!
I have seen reports of people with other phones saying this is due to the setup wizard being active and preventing using the navigation bar. Tried some suggested adb commands without success. I will still try to disable the setup wizard app and report back.
IT ACTUALLY WORKS!!
AssKiRK said:
surprised me as well that it worked. He could be a good beta tester. lol
Click to expand...
Click to collapse
oh thank you! XD
Updated the OP
Please put a comment here as well: https://community.phones.nokia.com/support/discussions/topics/7000036457?page=1
This might help getting a quicker fix from Nokia.
Looks like the recent October patch still has this issue.
Would be nice if i can get a logcat this issue, but given this issue gets triggered after hours of inactivity, it would take a looong time to sift through the log.
Maybe there's a way to trigger it without waiting?
I can try logging when i do the "about phone" fix, will come back to this.
same isue here.. after chsrging at night nav bar bottom inch not responsive.. will try the phone info thing in the morning... is this software related ? will there be a patch??
Hey all just checking to see if anyone has same issue, it is persisting beyond an update. I plug in for night and usually every morning screen is off. Takes me holding down power button for ten seconds for it to come back. Not sure if I'm rebooting phone and it was on or if it was off.
Same here. Got it 2 times. No idea!!!
Exactly same issue, happens every 3-4 days.
I have same problem. After last update, that hapoend 3 times already. I wonder why...
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
From your list I'm using only Spotify. However I'm afraid that my phone was turning off even before I got this app. Will check anyway (already uninstalled it), and will let you know.
What I can say for sure is that my phone is switching off completely (not only display) as all my Bluetooth devices are disconnected straight away.
Hope we will find a solution for this issue!
it happened to me twice as well, having the phone for almost 2 months. It is a bit annoying and I dont understand why it happens. Among the list of these apps, I only have Spotify installed as well.
I dont have any apps from Your list. My phone turned off twice since last update, before that, for 1 month everything was ok. Now seems good aswell, we will see.
Seems like its none of the apps. My phone also completely disconnects from my devices and none of the buttons work (like double press volume button for camera). Have to hold the power button for a while and it starts up.
My Always on display is off
Random phone off was happening before the update and it's still happening after!
Also at times phone send to be so sluggish! 7gb+ram still available at that time.
North America 12gb/512gb.
All stock.
Sent from my ASUS_I001DC using Tapatalk
Ok, this issue together with the reported complaints of dust in camera lens has made me hold on the purchase of this phone.
Isn't there an official ROG II forum where all of you can complain so Asus can look into this issue maybe request dump files and resolve it once and for all?
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
Well my doesn't randomly turn off and I'm using blockada if that sheds any light...
Also, I don't use Spotify
I have deleted all the apps. Literally done a reset to the factory settings to see what happen and this morning phone turned off again... That's really annoying.
I have found relevant topic on Asus forum: https://zentalk.asus.com/en/discussion/12715/rog-phone-2-12-512-freezes-and-auto-restart-problem
Looks like they are not fully aware of the problem....
Is there any update for this case?
I'm experiencing random hangs as well after updated the firmware to the latest. It reads my power button and will shows the options to reboot but the UI is totally not responsive, have to hard reset it Everytime.
Since factory reset everything seems to be fine, however it's just few days since I have done it.
09/12/2019 - I can confirm that after factory reset everything works fine. If anything change I will let you guys know straight away.
02/01/2020 - Annnnnd it's back... After few weeks phone started switching off again and tbh the whole thing intensified. Yesterday phone went off 9 times. On top of that when it's off it drains battery like crazy - 5mins and 20% is gone. Bluetooth doesn't work properly as well. I'm aware that others don't have any problems with ROGII, however I'm afraid that due to personal experience I won't buy Asus phone again and won't recommend it to anyone.
Rog phone 2 turns off automatically
Same problem here happened twice in 2 days everytime phone is off i have to hard restart to switch on the phone
Does anybody got any solution for this problem
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Shahruq said:
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Click to expand...
Click to collapse
What version of beta you use?
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up/down pressed for 15 seconds.
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
No apps install in the list nd it randomly switch off my phone it's software issue
Mine started turning off after 1 minute of use. Couldn't stop it nor control it.
Managed to barely get the WhatsApp backup and then factory reset the device. So far things are ok. But setting up from scratch is a pain in the ass.
I suspect that I tried to enable twin apps on WeChat while being on Nova Launcher. That may have triggered something, But I'm not sure.
Has anyone had an issue when charging their phone?
Mine turns off when I charge a few minutes. Started when I upgrade to Android 10. It still persists when I tried downgrading to Android 9.
UPDATE:
Seems like others are having the same issue. Phone overheats when using the 18w or 30w charger.
https://zentalk.asus.com/en/discussion/18048/asus-rog-phone-2-android-10-issues
Haven't found any fix on this yet.
Me too!!!!!! SAME ISSUE
hope someone can find fix...
My phone shuts down when
*90hz or 120hz is turned on
*When playing a game
*When charged using 18w and above
*When X mode is turned on
And when it dies, it will take so many attempts before it will turn back on...
Now, im only using my Gaming phone for
Netflix, Youtube, and Facebook mainly..
Bruh it's 2021 already and I'm still having this issue, there's still no solution for this? It's so annoying, at first my phone shuts down while I'm charging it and opening apps that was okay for me, but now it starts shutting down while I'm playing games and it's so annoying, someone please help!
Ron951 said:
Bruh it's 2021 already and I'm still having this issue, there's still no solution for this? It's so annoying, at first my phone shuts down while I'm charging it and opening apps that was okay for me, but now it starts shutting down while I'm playing games and it's so annoying, someone please help!
Click to expand...
Click to collapse
Try to install the cpu mod
my phone has this issue too. It's a hardware fault. properly will happen to everyone eventually. the cause properly from heat issue.
It's a common problem for ROG2 and will happen more often. usually, you can fix it by change IC or new motherboard which requires both skills and tools, or just buy a part and find some mobile service to fix them for you.
But the problem still exists even you replace the part it will happen again after years or two depending on how do you use your phone.
Set 60hz both phone and in game, everything back to normal.
90hz and 120hz makes everything crash.
Edited:
It is fix for blackout while in game, but not for auto shutdown when heat or framedrop
oh ****.. It happened with mine too...
I used mine for about 2 years and suddenly last week it happened. I tried to search for solution on internet and found that it happens to many people too.
Last week it suddenly shut down if I used the phone while charging, but now even though I'm not using it while charging, it turns off. Probably it will get worse as the time goes by.
Anyone tried hard reset?
I got no hope in replacing some IC on its board, so I'm looking for some easier solution.
The problem is within asus thermal engine.
b0b0ch1 said:
oh ****.. It happened with mine too...
I used mine for about 2 years and suddenly last week it happened. I tried to search for solution on internet and found that it happens to many people too.
Last week it suddenly shut down if I used the phone while charging, but now even though I'm not using it while charging, it turns off. Probably it will get worse as the time goes by.
Anyone tried hard reset?
I got no hope in replacing some IC on its board, so I'm looking for some easier solution.
Click to expand...
Click to collapse
So.. there's no hope to solve this issue without repairing the hardware then...
Thanks mate.
No, i think the problem is in the kernel level. But this problems can be fixed with root
venkatesh321 said:
No, i think the problem is in the kernel level. But this problems can be fixed with root
Click to expand...
Click to collapse
How we can resolve this...I am also facing se issue
Palash9033 said:
How we can resolve this...I am also facing se issue
Click to expand...
Click to collapse
try using ACCA magisk module along with acca app for now. & use pause charging. set it to cooldown the phone for few seconds like charge for 1 minute and pause 5-10 seconds. and place the device where there is flow of air
venkatesh321 said:
try using ACCA magisk module along with acca app for now. & use pause charging. set it to cooldown the phone for few seconds like charge for 1 minute and pause 5-10 seconds. and place the device where there is flow of air
Click to expand...
Click to collapse
Charging only is not the problem while using GCam/Gaming it reboot..Will it help for those scenario as well
Lol, this thread is still alive so issue with ROG 2 still persists.
Any luck with modded roms and kernels?
I used a ice pack to cool the phone down while charging. Recently got my batteries and display replaced. Didnt have the problem after that. May be even because of the A11 Beta
Install the system mod Posted in xda for rog 2
shahram Ali said:
Install the system mod Posted in xda for rog 2
Click to expand...
Click to collapse
Please share the link if you have