Pixel 5 - Charging (Connects and disconnects over and over) - Google Pixel 5 Questions & Answers

Hello, While charging my pixel 5 using the official charger, the charge connects and disconnects over and over, probably half second gaps in between.
This happens when device reaches 47% and if the environment is dark ,but when I turn on room light ,this does not happen. It happened during my first charge cycle and second one.
I've done as many debugging steps as I can, and I am certain this is a bug.
Root issue: charger connects and disconnects over and over.
Can someone confirm if anyone is facing the same issue and if it's a software thing?

I haven't noticed this. That would drive me crazy, try a different wire maybe

That kind of behaviour is normally a dodgy charging port.

I've encountered this, but only with my 5 port Aukey charger that does not support PD on its USB-C port and it happens once battery is charged over 10%. Someone on Reddit also had this only with 5 port charger without PD support.
Issue does not happen on official charger from the box for me.

same here, dark environment screen on off looping
really annoying
I switched to airplane mode, did not happen again, weird.

Hello All,
Update on the original issue:
Tried to replicate the same issue in bright environment today, below is the behaviour:
1. Connected the device to charger when the battery percent is at 16%.
2. I did not notice any issue until the device is charged up to 60%. After that the charge connects and disconnects over and over for 4 times with 45 seconds to 1.5 minutes time interval. After that it's all good.
I think the fix that Google has pushed for battery percent issue is causing this.
Any thoughts?

Sathish Rajasekaran said:
Hello All,
Update on the original issue:
Tried to replicate the same issue in bright environment today, below is the behaviour:
1. Connected the device to charger when the battery percent is at 16%.
2. I did not notice any issue until the device is charged up to 60%. After that the charge connects and disconnects over and over for 4 times with 45 seconds to 1.5 minutes time interval. After that it's all good.
I think the fix that Google has pushed for battery percent issue is causing this.
Any thoughts?
Click to expand...
Click to collapse
I have not noticed this on my pixel, I would call up Google tell them that you want to return the phone and make sure they don't charge a restocking fee. Tell them that you've been really inconvenienced by this and that you do not want to be charged the restocking fee, Then rebuy the phone again. That's the only way you'll guarantee the phone will be new.
If my phone was doing that I would be heated

Related

Charging time.. ?

I had problems with my phone, discharing in under five hours, and useing 5-6 hours to recharge..
When I got to work today, I exchanged the phone with a new one.. It was at 25%-... Small use, and it was down to 14%....
Now Its been 7 hours, and its back to 69%.. and still charging...
Anyone else having this problem?
I experience sort of the same thing...
Charging the phone takes forever (4-5 hours) and Im down to 70-65% charge when I get to work after a full nights charge (from 100%). On the way to work I listen to Spotify (no streaming) for 30 min, read a couple of emails... but nothing else...(wifi off but push mail on)
My conclusion was that I used a USB port for charging and my USB port may not delivering a lot of power (ie long charge time, but this was not a issue with other phones on the same USB ports).
I have also read that the battery charge "builds up" after a few recharges, but I have not experienced any difference the last week.
I will try to use the charger tonight (not USB)
The non-USB charger will be faster since it delivers 1 A. If I remember correctly, a normal USB-port only delivers 100 mA - so it should be 10 times faster
With the normal charger from LG.
0 til 100% goes in 2/2.5hours.
TakenName said:
Now Its been 7 hours, and its back to 69%.. and still charging...
Click to expand...
Click to collapse
That must be USB charging.
From a wall socket I get 10% / 10 mins - 100% charge in ~100 mins.
USB is restricted to 100mA if the device doesn't "connect" to the USB port (identifies itself blabla)
If it does, standard USB is rated at 500mA for each port.
I recommend using the wallcharger, as those usually deliver more juice.
Its not USB charge.. Connected to the "socket" in the wall...
I just noticed on the phone that battery condition is "overheated"....
This is the second phone I have with the same problem.....
oh.. and btw;
ive was done at work at 4pm, battery at 69%..
Now its almost 7pm, and its down to 25 %
Non USB charging from 4% till 100% 2 hours
TakenName said:
Its not USB charge.. Connected to the "socket" in the wall...
I just noticed on the phone that battery condition is "overheated"....
This is the second phone I have with the same problem.....
oh.. and btw;
ive was done at work at 4pm, battery at 69%..
Now its almost 7pm, and its down to 25 %
Click to expand...
Click to collapse
That's probably bad... unless the fuses in your house (charge at home) are bad?
Way, too slow and it should not get hot.
I put the phone in "Airplane" mode, and now it charge fast, and keeps the power/current(?)...
Since WiFi is allways disabled, it most be the phone connection that draws all the power out of it....
TakenName said:
I put the phone in "Airplane" mode, and now it charge fast, and keeps the power/current(?)...
Since WiFi is allways disabled, it most be the phone connection that draws all the power out of it....
Click to expand...
Click to collapse
Plus you get free airpoints!
Experiencing some issues with charging too.
Under heavy load (for instance 3D games), even if my phone is charging with the wallcharger, my battery slowly discharge and my phone eventually shuts off automatically
I also noticed that my phone can get really hot. I had this issue with MCR fr8 and fr12 with and without calibration. No overclocking or fancy kernels. I'm now considering sending my 2x back to LG with an insult letter.
Anyone experiencing this issue as well? Any clue how to fix that (wallcharger > 1A for instance?)
Supposedly the 2X has an issue with Radio usage. Using only 2G networks will improve it alot.
We are hoping for a fix in the Gingerbread ROM...
Also do you have the newest baseband installed when using FR12?
I already experienced this with fr8 and the old RIL so I don't think it's a baseband/RIL mismatch problem. I will see if fr12 and new radio improve things though.
Btw, I can see that phone/data layer takes up as much battery as wifi. Is that a normal ratio on an android phone? Can't remember battery usage on my previous phones.

SGS charging without charger plugged in

The other day I was in a hospital and my phone was next to the bed but the charger wire was tangled in the bed. So a nurse came up and rolled out the bed and the phone fell from quite high on the (hard) floor.
It still worked, screen wasn't cracked so I didn't think much of it.
But now, the phone can be charged with the charger. As soon as I unplug the charger there are 2 things that can happen:
1. The phone keeps saying it's charging. Other than that the phone is fully functional. Battery drain is much higher though, in 10 minutes I lose 7% battery.
2. The charging icon in the battery will flash on and off. When I switch off the screen, the lock-screen immediatly turns on and the text charging blinks, it's like someone is plugging in the charger and takes it out immediatly, battery drain is even higher when this occurs, I lose 50% within the hour, depending of what I'm doing.
Sometimes the problem is not there, the phone will function normally, but the problem will come back within 1 or 2 hours and usually when I plug in a charger and take it out later. Also, sometimes it seems the phone is not charging and the charge indicator will stay at a certain percentage but when I reboot the phone it it fully charged (according to the indicator).
First I thought it was an android problem. But when I switch off the phone the charging image appears as well and starts blinking, also the menu and back button flash on and off. It's also quite difficult to switch on the phone at this point and the battery image shows only the outline of the battery, not how much charge is in it.
So far I tried 2 other chargers, 2 other batteries (1 original Samsung and 1 after market). Rebooted the phone many times and left the battery out for an hour.
Anyone knows of what causes such a problem? Of course, the fall was the start of the problem. Could there be some pins bent in the usb socket of the phone?
vinz3nt said:
The other day I was in a hospital and my phone was next to the bed but the charger wire was tangled in the bed. So a nurse came up and rolled out the bed and the phone fell from quite high on the (hard) floor.
It still worked, screen wasn't cracked so I didn't think much of it.
But now, the phone can be charged with the charger. As soon as I unplug the charger there are 2 things that can happen:
1. The phone keeps saying it's charging. Other than that the phone is fully functional. Battery drain is much higher though, in 10 minutes I lose 7% battery.
2. The charging icon in the battery will flash on and off. When I switch off the screen, the lock-screen immediatly turns on and the text charging blinks, it's like someone is plugging in the charger and takes it out immediatly, battery drain is even higher when this occurs, I lose 50% within the hour, depending of what I'm doing.
Sometimes the problem is not there, the phone will function normally, but the problem will come back within 1 or 2 hours and usually when I plug in a charger and take it out later. Also, sometimes it seems the phone is not charging and the charge indicator will stay at a certain percentage but when I reboot the phone it it fully charged (according to the indicator).
First I thought it was an android problem. But when I switch off the phone the charging image appears as well and starts blinking, also the menu and back button flash on and off. It's also quite difficult to switch on the phone at this point and the battery image shows only the outline of the battery, not how much charge is in it.
So far I tried 2 other chargers, 2 other batteries (1 original Samsung and 1 after market). Rebooted the phone many times and left the battery out for an hour.
Anyone knows of what causes such a problem? Of course, the fall was the start of the problem. Could there be some pins bent in the usb socket of the phone?
Click to expand...
Click to collapse
I had a problem recently in which even though I kept my phone on charging (and it showed that it is charging), the battery percentage either remained same or it went down even though it was plugged in.. went to samsung and they said the usb port is damaged and they replaced it.. I think the same resolution will be for your problem
Mmm....makes sense. What does Samsung charge for that?
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Sometimes won't charge if plugged in

I've had my N6 for about two weeks now, and lately I've noticed it doesnt charge once I plug it in, I'll go to sleep and a few hours later its still at the same percentage, I check the battery stats page and it shows "Not Charging" I unplug it for a few seconds and the Charging icon sticks as like the phone thinks its still "charging". Another issue I've noticed just now today, it says itll take 4 hours to charge from 56%! Only way for me to fix these issues it is to restart the phone and itll work, mind you this issue only happens sometimes. Although I will say I plugged my LG G2 into the Turbo Charger, so IDK if that affects the charger in any way?
Does anyone else experience this? If this is something no one has I'm planning to swap the device out for another one.
Running SinLess ROM v1.0.3
what charger are you using for your n6? and where are you plugging into? wall or usb?
simms22 said:
what charger are you using for your n6? and where are you plugging into? wall or usb?
Click to expand...
Click to collapse
Sorry forgot to mention, I do use the Turbo Charger provided with the phone
XERO_Racer said:
Sorry forgot to mention, I do use the Turbo Charger provided with the phone
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Click to collapse
This may seem obvious but try a different cable. I had a cable that, when plugged in, my phone would say is charging but doesn't actually charge.
I've had my nexus 6 for a couple weeks now and the first time this happened I was using a wireless charge so I thought I didn't have it placed on the mat right. But it happened again last night whilst plugged into an AC charger. The AC charger is an LG charger from a previous Nexus. When I look at the battery graph it just flat lines for the whole time it was plugged in.
fictionoid said:
This may seem obvious but try a different cable. I had a cable that, when plugged in, my phone would say is charging but doesn't actually charge.
Click to expand...
Click to collapse
My turbo charger is doing the same thing the OP said. We have 2 6's and it also happened to my wife's the other day too. I thought it might have initially been a cable too so I changed that out and it happened to the second charging cable last night as well.
Just experienced this
I use the turbo charger also and just experienced this. I was at 25 % after playing injustice (which just murders this battery) and plugged in the USB and I looked back 5 minutes later at I was at 22 %. So I killed Injustice and waited about 5 minutes more and I was at 19%. I had to reboot to get charging and after 5 minutes of charging I was at 29% so it is weird stuff.
I've been noticing this as well, but my charger is an aftermarket charger by Tenergy (Amazon link), and I'm using an aftermarket cable. Missed my alarm this morning because the phone must have not actually been charging, even though the N6 always shows that it is charging. I haven't tested it thoroughly with the stock charger as I keep that next to my workstation, but it seems that others are having this issue even with the included charger. Frustrating, to say the least.
Same thing with my N6 on 5.1. I would say that 20% of the time i plug in it shows charging but doesn't charge, just maintains the battery at whatever percentage it was when i plugged it in.
I don't have to restart but rather just unplug and re plug in the charger, then monitor for a couple of minutes to make sure the battery is going up and if so it will charge normally.
I also have tried a few different chargers including the quick charger that came with the phone. same result.
the same. here
I have the same issue while charging n6 with Motorola terboxharger ... But it takes 3 h while charging with any other chargers .....any updates !!!
meto882006 said:
I have the same issue while charging n6 with Motorola terboxharger ... But it takes 3 h while charging with any other chargers .....any updates !!!
Click to expand...
Click to collapse
Wow, same here.... only just started to notice it. Using turbo charger as well...however upon using a normal charger, it seems to always charge. it it something with the turbo charger?
Yea it seems to be turbo charger problem , but how come I bought it just one month ago !!
I started noticing the same issue recently. I'd say it started after upgrading to 5.1. I'm using the stock turbo charger. I found a workaround that, so far, fixes it for me (3 nights in a row at least).
After plugging in the phone, I notice the battery icon shows it is charging. If I actually go into the battery settings though, it says it is NOT charging. If I unplug the charging cable and plug it back in while still in the battery settings page (you know, with the usage graph), then it starts charging just fine up until I get a full charge. As long as I do this each time, I seem to get a full charge. Annoying, yes. But not as annoying as waking up to à phone that never charged.
Sometimes it won't charge when it's not plugged in either
For my N6 to charge, I need to push the TC USB cable a little downwards for my phone to charge. Sometimes, it doesn't even charge at all. I'm considering to RMA this, if I can do it here in Norway.
my nexus 6 has different behaviours, if I charge it when it is turned on sometimes it stops the charging and I need to disconnect and reconnect the cable and charging starts again, so i need to be careful because i can't be sure that my phone will charge completely if i leave it alone. if I charge it when it is turned off sometimes it starts to restart continuously showing battery in the screen again and again, without charging. hopefully this happens sometimes, i dont really like this bug, i spent so much money for buying it and i dont want to control if my phone is charging or not when I plugged it, i just want to put in charging and coming bac when it is flly charged.
RMA it
I hope the first thing anybody does is check the charging port and make sure there's nothing in there. Take a strong, sharp toothpick and carefully dig anything out that shouldn't be there. Pocket fuzz etc...
I am having this same issue, my phone is brand new yesterday, running 5.0, I have these exact issues, seems to be only with the turbo charger because I use a slow charger for overnight next to my bed and the battery was full. But I can't seem to make the percentage actually go up with the turbo charger without restarting the phone first.
Any more info on this very annoying bug??
can't seem to figure it out
i have the same issue - my N6 is a couple of months old and it started on an overnight (not) charge. Now it's happening 1 in 2 charges so it's getting worse. I cleaned the connection, tried different cables, USB chargers and plugging into the laptop - no dice. It's going back to Google - annoying...

[Q] Two problems (1 with audio port, the other with charger)

So I got a ME176C a while ago as a gift, and both these problems were there from the start. Since it was brought a month before I received it, I could not take it back to the store for a direct replacement. Before I contact warranty, I was wondering if anyone encountered these two problems.
1. The left earphone has a major buzzing noise after a sound is played. At higher volume, this isn't evident, but you can still hear it under the louder sound. I tried 3 separate ear/headphones that worked normally on other devices
2. The tab stopped charging properly. I'd leave it overnight, and it'd be stuck at X%, but it'll show charging complete. Unplugging and replugging it make it charge for about 5 minutes before reverting to charging complete. Leaving it overnight shows no increase in charge %, but I can't check if the thing is fully charged or not. Turning it off and leaving it to charge make it charge very slowly. I left it for 12 hours, and it went from 50 to 75%. Before this happened, it was fine, until one day it wouldn't charge past 50%. After multiple reboots, it jumped straight from 50% to 100%, then the current symptoms started happening.
Thank you
I have the same problem with battery. I got Asus ME176CX and its not charging up to %100. For example; I am plugging charger at %50 , its charging up to %54 and showing " Charging Completed" . Then unplugging and replugging charger , its continuing to charge but stopping after charge %3 - %4 more.
I tried factory reset. It doesnt solve. I have .201 last official version. Also tried to drain the battery to %10 then charge. I get same issue.
Yesterday charged up to %60 then restarted tablet. Battery gauge shows %100 then works normally.
I think battery has calibration problem. It shows wrong percentage. I didnt find any solution. I will use warranty for service.
Seems to be a device issue. I tried flashing back to 182, did nothing
Hi, did you find any solution? After Lollipop 5.0 update same charging issue continues. I send device to ASUS Service then came back and didnt change anything. Looks like device has internal battery problem. I will try to get pay back from warranty.

Pixel 5 - Charging problems

Has anyone else notice problems charging yet?
When charging using the supplied adapter, the battery percentage stops increasing at some point. 46% or 67% etc it just stays stuck even though the charging symbol remains.
The phone stays hot like it is charging, but it still says '46% 1 hour remaining to fully charge etc'. If you leave it for an hour, it stays at 46%. If you unplug and restart the phone, it will be at 100%.
I hope this is a software bug? It seems others are impacted too. google support link below.
https://support.google.com/pixelphone/thread/77815758?hl=en
Mine is working fine
Same error, but on 92%. I didn't restart the phone, and after 5 hours without charger battery level went down normally.
mcgon1979 said:
Has anyone else notice problems charging yet?
When charging using the supplied adapter, the battery percentage stops increasing at some point. 46% or 67% etc it just stays stuck even though the charging symbol remains.
The phone stays hot like it is charging, but it still says '46% 1 hour remaining to fully charge etc'. If you leave it for an hour, it stays at 46%. If you unplug and restart the phone, it will be at 100%.
I hope this is a software bug? It seems others are impacted too. google support link below.
https://support.google.com/pixelphone/thread/77815758?hl=en
Click to expand...
Click to collapse
Same for me here. I'm monitoring the issue until next week and then decide what to do
mcgon1979 said:
Has anyone else notice problems charging yet?
When charging using the supplied adapter, the battery percentage stops increasing at some point. 46% or 67% etc it just stays stuck even though the charging symbol remains.
The phone stays hot like it is charging, but it still says '46% 1 hour remaining to fully charge etc'. If you leave it for an hour, it stays at 46%. If you unplug and restart the phone, it will be at 100%.
I hope this is a software bug? It seems others are impacted too. google support link below.
https://support.google.com/pixelphone/thread/77815758?hl=en
Click to expand...
Click to collapse
Surely that just sounds like a software issue or glitch. It's not stopped charging, it's just not updated correctly?
superleeds27 said:
Surely that just sounds like a software issue or glitch. It's not stopped charging, it's just not updated correctly?
Click to expand...
Click to collapse
yes it appears that way. hopefully.
Hi ! Mine is stuck at 100% after charging at night. I use the google pixel stand. After rebooting battery falls down rapidly to the correct amount but it gets stuck everytime I charge it back fully with the stand. I'll need to try with wire charging though to see if the issue is the same.
No such issue with my Pixel 5 Sorta Sage here in Australia. Sounds like a software glitch though. Had mine for 3 days now and it's been going really well. I'm also not seeing this "gap" issue that others have mentioned either.
After my pixel shutted down at 1% battery (24 hours standby and 7.5 hours of screen)
I put it to charge and turned it on and left it charging.
I came back later. And the phone was at 1% level still charging. With battery saver enabled
I restarted and the phone was already at 100%
What the hell is going on.
I used my Pixel 4 charger instead of Pixel 5 but they look like the same charger with type C power delivery
Sent from my Pixel 5 using Tapatalk
Mine has this issue too - same with different adapters, but doesn't happen every time with the same adapter. When plugging in it will go up a couple of % over a few minutes, then gets stuck - it might go up another percent randomly here and there, but not at the "actual" rate that it's charging.
Restarting seems to force it to update to the correct charge percentage, but not to carry on increasing at the correct rate. Tempted by a factory reset!
alastor2004 said:
Mine has this issue too - same with different adapters, but doesn't happen every time with the same adapter. When plugging in it will go up a couple of % over a few minutes, then gets stuck - it might go up another percent randomly here and there, but not at the "actual" rate that it's charging.
Restarting seems to force it to update to the correct charge percentage, but not to carry on increasing at the correct rate. Tempted by a factory reset!
Click to expand...
Click to collapse
Mine got stuck at 69% for over 12 hours, i had to do a factory reset for sending the phone back anyway and it was still at 69% after the factory reset. So i don't think factory reset will do any good. Probably a software bug they need to fix.
I've also just seen this, the charge indicator got stuck at 47%, when reconnected the charging cable, the charge indicator quickly got up to around 80% and then carried on at a normal pace.
Same here. Stuck at 44%, then 88%, then 100%, then 96%. Some people were suggesting that it's a bug related to the far-right icons in the customization of the launcher. Don't know if that's true but defenitely will give it a try
There is some update in Pixel forums. According to it, will be fixed in a future software update.
https://support.google.com/pixelphone/thread/77815758?hl=en&msgid=78785427
Sent from my Pixel 5 using Tapatalk

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