Call Issues after Updating November 1, 2020 Patch - Samsung Galaxy Note 9 Questions & Answers

Good Day Everyone,
Please help me. After updating my samsung galaxy note9 to november 1, 2020 patch, I have this problem/issues with calls. When someone tries to call me either Sim1 or Sim2, they couldn't hear me but I can hear them. I already tried some possible fix, but still the issues prevailed. Such as swapping the sims, turning on only 1 sim only, airplane mode several times, clearing system cache. I haven't tried to call someone else and don't know if they could hear me or not. The only workaround that I figured is that you have to tap the speaker mode then switching it off again then they could hear me. It's like the microphone was disabled when calling, only turning it on automatically when pressing the speaker twice to switch off. Before updating my phone, it was totally fine and useful. Now it frustrates me to tap the speaker twice so that the other side would be able to hear me.
Please, if anyone can help me how to contact samsung support through email too so that they will be aware with this issues.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Have you tried wiping the Cache Partition in recovery mode?

Related

System-volum bar goes up and down by itself

Hi,
I have a "little" problem which is very annoying...the volum bar goes up and down by itself, and this happens very often.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
(Random picture from google)
Typing a message (or doing anything else on the phone) takes a very long time because it keeps popping up all the time. I upgraded the ROM, but that didn't work either....it seems to use a lot of battery when this happens too Battery can be dead after a day or less...and that's when I haven't even used it at all.
I have no idea why this started to happen...I hadn't done any changes on the phone before that. It doesn't seem to be anything wrong with the volume buttons on the side either so it must be a software problem.
Any tips are greatly appreciated
I believe we have the same issue: http://forum.xda-developers.com/showthread.php?p=4081584#post4081584
This started happening yesterday for me.
yeah we have the same bug :/ atleast it's nice to see that I'm not the only one with this problem...hopefully someone will come up with a solution to fix this problem....It's driving me crazy
This happened to me after the phone got a little wet. It disappeared after a few days tho.
any chance its the auto change volume of the apointments calander
that mute the sound when u are in a meeting ?

'OK Google' detection stopped working.

Suddenly, the hotword detection stopped working with locked screen, and after couple of days it was broken even in the Google Now screen. I had to manually hit the mic icon to activate the word detection to start a search.
I tried to retrain the voice model, but it's stuck in "Say Google 3 times....".
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
After SEVERAL attempts, only one time I managed to pass that screen, but the hotword detection worked once before breaking again. Two other cellphones in the same room (Nexus 5 and a Moto E) responded to my "OK Google" every single time I tried to activate my Moto G. A bummer, because I used it a lot.
So far I only tried rebooting, and I'd like to know if someone else is having the same problem and/or knows how to fix it.
Same for me. Any solutions?
same problem here!
any solution?
It has started working again for me. Not sure what i did exactly, but i did wipe the cache and updated to the second 5.0 OTA update.
___________________
Sent from my BN NookHD+ using Tapatalk Pro.

May 1 patch - Now Car thinks Phone is making phone calls on Bluetooth Connect

Got the May 1 patch, and now, when I turn on my car, the phone connects, then a few seconds later, the car goes into phone call mode -- thinking that my phone is making a phone call. But... it's not.
My own phone call shows up on the Car's display along with a call time counter, and the only way to get rid of this is to press "hang up" on the steering wheel, or to make a real call, then hang up. VERY annoying.
I tried resetting the Bluetooth System App, Rebooting the phone, and re-pairing the phone to the car... No diff.
Any suggestions are welcome!
Check your SmartThings setings .
megatooth said:
Check your SmartThings setings .
Click to expand...
Click to collapse
Thanks, for what, specifically?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I've been having a similar problem after the April patch. Phone connects to car and when a call comes in the car starts to ring and when I accept or hang up it continues to ring until I shut the car off and back on. I have a 2017 Honda and this happens with my Note 9 and my S10+.

Your Phone companion app

Hi there, my pc does not come with bluetooth, so I bought a usb adapter. I'm trying to have my phone connected to it over bluetooth for audio to use in the Your Phone app on windows 10, so I can take calls on my pc instead of my phone if I want to. However, I'm having trouble getting the app to recognize my phone's bluetooth connection. I get this screen:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
However, I also have this:
I'm just spinning my head around in circles trying to figure this out, and yes, I've already done all the google troubleshooting options, battery optimization, restarting, resetting, re-pairing, clearing cache, etc. It's none of those issues. I would just absolutely love if someone could figures this out for me.
Check Event Viewer for error messages.
Maybe a Windows driver issue.
Reboot always reboot...
Make sure you have "Focus Assist" turned OFF in Windows settings. If it's set to Priority or Alarms Only, then the "Calls" section of the app WILL NOT work. Ask me how I know.. I fought this problem for WEEKS

Question No Audio

{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The sounds was quiet out of the speaker, so I rebooted it. Now I have no sounds at all.
Not from Spotify or phone calls. They can't hear me either.
I am getting the above error on reboot, then Sounds Optimization closes.
No Bluetooth audio either, error from Sound Recorder that some other app is using the mic.
No audio if I plug into the charging port with audio splitter.
No audio in Safe Mode (and the same Sound Optimization error too).
Considering factory reset, and maybe flashing whatever is posted here. Could that help ?
Though, once it's rooted, I wouldn't be able to use it for work.
Thanks!
mine just got this problem too. Haven`t rooted it.
Have you found a solution?
How did you root it?
How did you fix it.. I'm getting the same error
Was anyone able to fix this? it randomly started working again at some point then the issue cam up again
This is a common issue. Hardware failure. Asus and Qualcomm know about it. Good luck getting anyone to admit it.

Categories

Resources