Recently, after manually installing the latest firmware update from the ASUS website my Widevine dropped from L1 to L3. After reading some forums i have found out that i am not the only one facing this issue. Asus support demends that you deliver them your device so they can reflash the proper firmware to fix this issue. Since I am the owner of the Tencent version, i am obviously not able to send my phone to the Asus support. I have tried reflashing some firmwares myself ( 2007 and 2009 versions) without any success bringing back L1 certificate. Does anyone have any solution yet?
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New WW ROM showing up on Asus US site. I've downloaded it to my phone but not installed it. Any reason not to? Any idiosyncrasies I should be aware of if I do the install like having to reinstall all apps again bc I did it manually? Will there every be ota with WW ROM?
Cheers. Currently at Scarefest in Lexington. Sorry for delaying in replies.
standupdad said:
New WW ROM showing up on Asus US site. I've downloaded it to my phone but not installed it. Any reason not to? Any idiosyncrasies I should be aware of if I do the install like having to reinstall all apps again bc I did it manually? Will there every be ota with WW ROM?
Cheers. Currently at Scarefest in Lexington. Sorry for delaying in replies.
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Hello,
i'm not an expert in this but will provide info from what i have gazed from you post, are you currently on WW rom or CN Rom, i'm guessing you bought Tencent version with CN Rom. The asus support web page is providing boot-loader unlock & Firmware imgs, but can only be used to convert from WW=>WW or CN=>CN Rom as written in more information.
once you unlock you bootloader you have to re-lock to get OTA updates, you can get more info in ASUS ROG Phone II Guides, News, & Discussion.
Hope this helps.
ZS660KL software Image：WW_V16.0622.1907.33 for WW only*
Improved Item:
1. Added three ROG live wallpapers
2. Light Luminous Core theme supports live wallpaper effect
3. Fixed the issue where occasionally can not turn on WiFi hotspot
Steps of Update:
1. Check software version of your device**
2. Download device software and Update SOP (From “Manual” Item)
3. Only apply to same SKU update, Example: WW->WW, CN->CN, TW->TW.
4. Software update cannot transfer the software SKU and downgrade the software version.
5. Wrong SKU may cause update failure, please update the same SKU version only.
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suresh1391 said:
Hello,
i'm not an expert in this but will provide info from what i have gazed from you post, are you currently on WW rom or CN Rom, i'm guessing you bought Tencent version with CN Rom. The asus support web page is providing boot-loader unlock & Firmware imgs, but can only be used to convert from WW=>WW or CN=>CN Rom as written in more information.
once you unlock you bootloader you have to re-lock to get OTA updates, you can get more info in ASUS ROG Phone II Guides, News, & Discussion.
Hope this helps.
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Tencent 8/128, yes.
I have a WW out of the box, but bc SafetyNet is fails on first boot and after a fdr, it is believed that the seller flashed WW over CN.
My concern was that I didn't want to update with the updated WW if I have to keep re installing or restoring apps, or if I had to jump through hoops each time I'm now looking to see how I can prove that the phone was reflashed to WW by the seller so I can return it. I need banking and Google pay to work. SafetyNet and OTA is important to me. I'm likely to contact Asus China for proof in how my serial/IMEI was flashed at the factory.
Hello everyone. Today I got my rog 2 tencent edition (which came from the U.K. with a friend to Turkey). It seems the seller converted my phone into ww 1908.12-0 firmware but my fingerprint is still cn (widevine is L1 atm if that matters). Now these are what I want to end up with; ww fingerprint, root access, latest updated firmware, and maybe twrp too. There are many guides here i know but i dont know which order to follow (first unlockbootloader, or first update, then finger or then what etc.)
Can someone guide me what to do from where i am (1908.12ww, cn fingerprint), which guides should i follow in what order? Thanks in advance.
I am waiting for your help before doing anything guys.
Solved all.
Long ago, I unlocked my bootloader using EDL mode (offline mode) to preserve warranty. Even after unlocking the bootloader, I still received FOTA updates, but the updates just didn't get installed properly and showed an error.
I recently re-locked my bootloader using the same EDL offline method and it was locked successfully, but suddenly I'm not able to receive FOTA updates. It says I'm at the latest version, while I'm on Android 9 1910.64 (latest is A10 2004.60 at this time)
Edit: The ROM variant is WW. I never changed it to CN. Phone was shipped with WW and has remained that way ever since (Indian version btw)
Does this mean ASUS has identified the changed state of my bootloader? Or do I have to make some changes in my phone? I've tried factory resetting, flashing RAW 1910.64 twice, and still no luck. (But I'm not sure if the ROM is flashed on both slots)
I need this warranty because I'm about to send the phone for repair. Any help will be greatly appreciated!
vygneys_vyg said:
Long ago, I unlocked my bootloader using EDL mode (offline mode) to preserve warranty. Even after unlocking the bootloader, I still received FOTA updates, but the updates just didn't get installed properly and showed an error.
I recently re-locked my bootloader using the same EDL offline method and it was locked successfully, but suddenly I'm not able to receive FOTA updates. It says I'm at the latest version, while I'm on Android 9 1910.64 (latest is A10 2004.60 at this time)
Does this mean ASUS has identified the changed state of my bootloader? Or do I have to make some changes in my phone? I've tried factory resetting, flashing RAW 1910.64 twice, and still no luck. (But I'm not sure if the ROM is flashed on both slots)
I need this warranty because I'm about to send the phone for repair. Any help will be greatly appreciated!
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Well this only a guess but... Is it a Tencent version that was running CN rom, which then was converted to WW? My guess is that, if it is currently on WW still, you won't get OTA's until its back to its original state ie on a CN rom...
Perhaps!
reg66 said:
Well this only a guess but... Is it a Tencent version that was running CN rom, which then was converted to WW? My guess is that, if it is currently on WW still, you won't get OTA's until its back to its original state ie on a CN rom...
Perhaps!
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Click to collapse
Oh I totally forgot to include it sorry. This is a proper WW phone, shipped with WW ROM (Indian version). No links with CN version.
Do correct me if I am wrong, but at least in the USA, the carrier has to push out OTA updates to your phone. So if you have a less well known android, such as the ROG 2, you won't get *any* updates as it is inconvenient for the carrier to make them available. Only google's phones get updates direct, and are still subject to carriers delaying release for...reasons.
hi buddy. we are on the same page. after .64, for some reason i also didnt get the android 10 ota. the solution i see is that you download the full firmware from asus website and update manually. once on a10, youll recieve otas.
weird thing thou, i recently tried unlocking via official app, but im getting errors.
This happened when I first flashed EU ROM 12.5. Then I came back to stock Fastboot ROM India and NO L1, So can anyone help me to get the Widevine L1 back.
did u remove Netflix partner activation (bloatware)?? even if you have removed it, download Netflix app from the official website
download the DRM info app from the play store and check for the L1 certificate.
Hi! I'm from chile, first of all, sorry for the errors on the translation.
Have a Rog 3 tencent pre patched by vendor with the WW_17.0823.2007.32 version, and, as you might know, i can't unlock my phone with the apk from asus (obiwan) (i tried by hours with different versions of the apk)
So, i have some questions for the masters of the Olympus.
can i update from a raw version (for example, the brick repair one's)? if the answer is yes, CN or WW, because my phone is tencent :/
the only way to unlock the phone is with the apk provided by asus?
i'm, condenm to use android 10 from here to the eternity?
Please help me
Love u
Yes you can still do raw flash even if you can't unlock the device and you can at the same time convert it to WW if you're stuck with a Chinese rom. There are guides here with the steps. You can upgrade from A10 to any version you like although there is nothing wrong with A10...