Since nougat update there is two things bugs me, I was hesitant to ask before but since no one come up with them;
- Some heavy load processes directed to only 3 cores, 4th one seems to be not loaded. Programs I tried and saw this behavior are CPUburn(loading cpu for test purposes) and Camera HDR+ shot processing(Google camera). I thought it might be hardware but other processes like browsing seems to utilizing 4th core so I suppose it might be some kind of energy save feature.(Battery optimization is off by the way). I did not tried developer preview, I hope it wasn't a known issue
- Google camera since 4.1 does not let you take HDR+ shots one after another, you need to wait until previous processing finished or nearly finished. I thought it might be encryption stuff but I tried Camera 3.2 and it lets you take 3 HDR+ shots before button gray out. Is everyone has this thing ?
Scythe said:
Since nougat update there is two things bugs me, I was hesitant to ask before but since no one come up with them;
- Some heavy load processes directed to only 3 cores, 4th one seems to be not loaded. Programs I tried and saw this behavior are CPUburn(loading cpu for test purposes) and Camera HDR+ shot processing(Google camera). I thought it might be hardware but other processes like browsing seems to utilizing 4th core so I suppose it might be some kind of energy save feature.(Battery optimization is off by the way). I did not tried developer preview, I hope it wasn't a known issue
- Google camera since 4.1 does not let you take HDR+ shots one after another, you need to wait until previous processing finished or nearly finished. I thought it might be encryption stuff but I tried Camera 3.2 and it lets you take 3 HDR+ shots before button gray out. Is everyone has this thing ?
Click to expand...
Click to collapse
Not loaded? Or turned off?
There are two things that could be happening when you are running heavy multi-processing software... 1) excessive heat WILL cause cores to slow down and eventually shut off. (2) keep a core clear for high priority events, like an incoming phone call.
Heat is not an issue, I disabled every thermal throttle besides core is online but probably like you say it is keeping one core clear for other stuff which wasn't the case in MM ?
Hi guys, i just bought this phone for playing pubg exclusively. but im a littel bit dessapointed because after 40min-one hour of gaming the game starts lagging a lot at 43degress aprox. i dont know if i have to mod any configuration or what i have to do to play at 60fps for almost 2 hours. my last xiaomi mi 8 gets very hot while playing during 2 hours but it doesnt has frames drops with his sd845 procesor.
please if somebody could show his configuration for this game.
thanks in advance.
Yeah man... we know. It's not about the hardware (power left, overheating, etc.), it's something related to software. For me it works perfect 95% times, but lately is more lagged, even with Kirisakura 2.0. And heay, it's around 40-43º after some period time playing...
Let's see future Beta's
Or just install A9. Maybe goes a bit better.
Go to the Armory Crate and under Pubg Mobile's scenario profile set the temperature control to High. If you still get frame drops you can set X mode to Advanced. These are the settings I use currently and it runs perfectly.
Sintruder said:
Go to the Armory Crate and under Pubg Mobile's scenario profile set the temperature control to High. If you still get frame drops you can set X mode to Advanced. These are the settings I use currently and it runs perfectly.
Click to expand...
Click to collapse
yup I noticed this helps me to keep the pubg in 60fps and the temperature around 39-42°C. but i wonder why, previously there was no problem at all. is it pubg's fault in recent updates or rog's software fault. by the way i was previously updated to android 10, but since pubg is so bad in that build and pubg fps dropped due to overheat, i downgraded to android 9. but now i can feel the problem is still there. or maybe pubg was not optimizing their game for rog2. well, i am still dreaming of 120hz of pubg for this phone, and such a disappointment its been half a year without any update of it.
Hello.
After a few months with my Exynos S21 Ultra, totally happy with it, yesterday I went to the beach for the first time to discover a terrible issue: if the phone gets warm, under the sun, the display dims down becoming unreadable.
I immediately thought about a problem in my device, trying to restart it several times, putting it in safe mode, checking every possible menu or submenu.
Nothing.
I moved to a bar, inside, and after a little while, everything went back to normal.
I tried to Google the issue and discover this is something "NORMAL" for Exynos phones (found a thread about the S20 Ultra):
if the phone heats, the screen enters a sort of "safe mode" dimming itself down to an unreadable point.
This means you can barely take pics because you see nothing in sunlight.
This is something new for me because nothing similar ever happened on my previous Note 10.
Anybody?
Best
maxito71 said:
Hello.
After a few months with my Exynos S21 Ultra, totally happy with it, yesterday I went to the beach for the first time to discover a terrible issue: if the phone gets warm, under the sun, the display dims down becoming unreadable.
I immediately thought about a problem in my device, trying to restart it several times, putting it in safe mode, checking every possible menu or submenu.
Nothing.
I moved to a bar, inside, and after a little while, everything went back to normal.
I tried to Google the issue and discover this is something "NORMAL" for Exynos phones (found a thread about the S20 Ultra):
if the phone heats, the screen enters a sort of "safe mode" dimming itself down to an unreadable point.
This means you can barely take pics because you see nothing in sunlight.
This is something new for me because nothing similar ever happened on my previous Note 10.
Anybody?
Best
Click to expand...
Click to collapse
Not sure what anyone can do about this. This is not exclusive to the Exynos 2100, happens with the SD888 too (probably more often) and not just on the S21U, even the OP9Pro has similar thermal issues.
When overheated (either due to intense processor activity like Camera use, or external factors like ambient heat and sunlight) the phone will throttle down the CPU, close energy intensive processes like camera and dim down the screen among other things to minimize thermal damage.
It's not a pleasant experience, but it is what it is...
enigmaamit said:
Not sure what anyone can do about this. This is not exclusive to the Exynos 2100, happens with the SD888 too (probably more often) and not just on the S21U, even the OP9Pro has similar thermal issues.
When overheated (either due to intense processor activity like Camera use, or external factors like ambient heat and sunlight) the phone will throttle down the CPU, close energy intensive processes like camera and dim down the screen among other things to minimize thermal damage.
It's not a pleasant experience, but it is what it is...
Click to expand...
Click to collapse
Does this happen with the iPhone?
nixnixnixnix4 said:
Does this happen with the iPhone?
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Click to collapse
I don't know.
iPhone can mean many different models, just like "android phone" can mean many different devices.
Not all Android phones have the above issue. This seems to be an inherent issue with the current architecture of both the E2100 and the SD888. They run hot, especially on the S21U and the OP9Pro. Once in a while we get chips with less than desirable thermal personality, just like the SD810 had in the past. If it's going to overheat, it will sacrifice performance and features to facilitate cooling down.
That's all I was trying to say in my post. I know you're not a new member here, so I'm presuming your question was more rhetorical than literal. If something I said ticked you off, it wasn't intentional - I was just pointing out the way things are with this generation of processors. And I don't think it's user rectifiable without crippling device performance.
If you have a solution to modify the E2100/SD888 thermal behaviour, please let us know, I'm sure a lot of grateful users would like a phone that doesn't heat up under heavy load.
I am experiencing the same problem as this person:
https://www.reddit.com/r/GalaxyS21/comments/ogdrek
It only happened once thus far. The dude from reddit says he's had this problem for 3 months.
I was trying to take a pic at exactly 30x zoom. At first when the picture was processing, it looked rather normal, without the line. However when the phone finished processing the photo, the strange line appeared.
I am on the AUF6 firmware if it matters.
My pic:
https://imgur.com/RHpEUIs
Could be either especially if not using stock firmware.
If it only happen once I wouldn't sweat it. Overheating may have caused it or power management ie destroyer of worlds.
blackhawk said:
Could be either especially if not using stock firmware.
If it only happen once I wouldn't sweat it. Overheating may have caused it or power management ie destroyer of worlds.
Click to expand...
Click to collapse
I'm currently on stock AUF6 June firmware.
My theory is, the phone decided to throttle the performance to maintain a cooler temperature because I set the thermal threshold to -1 in Samsung's Thermal Guardian app.
But it's not like I was using the camera app for hours, taking dozens of photos. I spent maybe 3 minutes in it and took like 4 pics.
I just hope it doesn't happen again
My 2 day old, 5a with 5g just overheated. I have no case on it and it wasn't charging at the time. I was in a FBM video call and at about the 30 minute mark, I got the overheating warning. A few minutes later, the phone froze for about 60 seconds and then resumed. The phone was very hot to the touch! Ironically it was propped up against a laptop screen that was in hibernation mode and there is a table fan approximately 8 inches from the device blowing directly at it.
I reported it to Google Support and 1st level was very understanding. 2nd level told me to try some tips that he would send me because I was probably just overusing it. I told him I was using it exactly the same way I used my 2xl, but that didn't seem to make a difference.
I'll keep this updated as I continue to use my new "hot" phone.
Interesting. There's a known issue with recording 4K video, but this is the first time I've heard of an issue just streaming video.
Keep us updated for sure.
I have not tried the video recording at 4K...but I have been streaming YouTube videos and no overheating for me. YMMV
I have experienced the overheating issue while using video recording at 60 fps 4k. The phone didn't seem warm at all though so here's hoping it's just a software fix Google can implement.
If anyone can reliably reproduce the error, would you want to run some testing to see if the option for "Store videos efficiently
Use H.265/HEVC format" makes it better or worse?
I only had a heat issue when I first started my 5a, and it was installing all my apps in the background. Building the cache is notorious for its CPU use, so I can't say I'm surprised by overheating then. I've done a couple 5 minute 4k 60 videos without overheating since then.
I noticed the same thing today on my new Pixel 5a. Wasn't doing anything other than participating in a Whatsapp video call and browsing text messages.
I do have a Spigen case but the ambient temperature was low 70's inside.
This could be concerning...
luciferin said:
If anyone can reliably reproduce the error, would you want to run some testing to see if the option for "Store videos efficiently
Use H.265/HEVC format" makes it better or worse?
I only had a heat issue when I first started my 5a, and it was installing all my apps in the background. Building the cache is notorious for its CPU use, so I can't say I'm surprised by overheating then. I've done a couple 5 minute 4k 60 videos without overheating since then.
Click to expand...
Click to collapse
I had a similar heat issue when setting up my phone the first time as well. It was when I was just going through the setup, and transferring everything from old phone to the new one. I, unlike you, have never experienced the heat build up, that occured with this phone, on any other phone in my many years of flashing ROMs and setting up phones (unless I was flashing it multiple times due to issues). So, this post does leave me a bit concerned....
I hope once I get my case that this doesn't start occurring for me.
I have experienced the video camera causing the over heating. It appears that any app using built in video recorder will produce the heat. Google camera, Duo, … Zoom. I did a little searching before checking here on xda.
Google admits that the issue is with the 60 bpf 4k recording that is the cause. And of course they do not have a fix available at this time.
I was hoping to find a way to lower the setting to 30 bpf but I cannot locate a way to change the setting. Can anyone help with that please? Or is it possible to install a different camera from the play store with custom video settings, and set that as default for all video?
Edit: I use the system wide dark mode, so I didn't see the camera drop down arrow which opens the settings popup. Open the camera, select video mode, touch the drop down arrow at the very top center of screen. The default setting for Frames/Sec is Auto. The other 2 options are 30 bfs and 60 bfs. Select 30 bfs. Touch outside the popup to dismiss.
I left the resolution at Full HD which is the default. Most users report the issue is while using 60 bfs at 4k.
My wife, who is traveling in another section of the country, also reports over heating. She was not actively using any app when the heating issue occurred. After rebooting the device she saw that the WebEx Meet app was attempting to connect in the background. A persistent silent notification was displayed in the notification tray. This app was one of many that she had transferred from her old device to her 5a during the initial setup process. I told her to uninstall that app. Then review all apps and remove any not needed. Probably should do the same as I have not looked at which of them may also be outdated and needlessly using system resources.
Grr, time for an update. I've had the overheat warnings every few days, but no noticeable effects from it. Until today!
I was in a long video call, maybe an hour or so and got the warning. Shortly after that, the phone shutdown. It was not charging at the time, battery was at 51%
I contacted support and they listened to my complaint and asked all the same questions as last time... except for the new question to confirm that I bought it from the US Google Store (I did of course, but not sure why they would ask that). They said a specialist will contact me via email within 2 days.
Having this issue as well. Shut down the phone for 10m and still got the issue when I powered on.
Crazy
I had a 5a for about 2 wks. I was in Facebook video chat for about 15min when overheated and dropped internet connection. I was holding phone in hand parked in car 80 degree day. I had one day left to return it, so I rma'd it. No way to report hardware problem as reason for return. Charged me $35 restocking fee. I loved the phone, but they need to solve this. If they fix it, I may buy again.
The phone overheating at all is unacceptable. I've never even personally seen/felt a phone "overheat". That's crazy.
Obviously some kind of defect that google will ignore for 1 year as per protocol.
I've only had my 5a 3 days so far but mine has yet to overheat. And I'm a heavy user. Now my OnePlus n10 after the android 11 update would overheat multiple times a day, sometimes when just sending a text. When it was on Android 10 it never overheated.
Im starting to have those issues too. I cant record for more than 1 minute sometimes
Was this solved in the new update? I havent updated due to root, so just wondering.
Thanks
Deadmau-five said:
Was this solved in the new update? I havent updated due to root, so just wondering.
Thanks
Click to expand...
Click to collapse
No, I still can't record for over about 30 seconds to a minute
Unfortunately no... I'm still getting the overheating after the update.
This happened to me initially, like one user mentioned, when I got the phone and it was building the cache. More recently this happened to me while on a Caribbean vacation to Anguilla; was using the phone for pictures outside. It never got hot enough for a general overheat error, just always warning me that the camera was too hot and flash was disabled, or at one point camera was too hot when I was taking video and said the video could be unstable. I was filming in 1080/60. Switched to 1080/30 and it was ok. I have a Spigen Tough Armor case, so I wasn't surprised at that.
UPDATE: The phone finally died. I had been receiving the overheating issue about once a week since the beginning. Google support didn't care. Now, while I'm travelling in a foreign country, the phone died.
I called support and they said as a 1 time deal, they will replace it free of charge. However they only ship to the US and I have to send back this one in 14 days. That is an issue because mail from here takes months sometimes to reach the states. I"m not due back in the states until this summer.
WORST part: the password safe app that I use on my phone unlocks with my fingerprint. Never requires the actual password, so SHAME ON ME, I forgot that password. I have the password app on my laptop and it has current info, but I can't access it because I don't remember the actual password. :-(
PSA: use your actual password from time to time to ensure you don't forget key passwords!