pixel 4 xl network problem - Google Pixel 4 XL Questions & Answers

need some help here , my pixel 4 xl just updated to jan 2021 update
, post update im unable to connect to mobile network .
already tried hard reset not working
also flashed previous factory image still aint working
is any other thing i can try to solve the problem or im doomed?

capayam said:
need some help here , my pixel 4 xl just updated to jan 2021 update
, post update im unable to connect to mobile network .
already tried hard reset not working
also flashed previous factory image still aint working
is any other thing i can try to solve the problem or im doomed?
Click to expand...
Click to collapse
By hard reset, do you mean a factory data reset from within the OS or from recovery mode?
When you flashed the new image, was it a full image or OTA image?
If a full image did you allow it wipe all data? If yes, then it could either your SIM is bad or there is a hardware issue. Easy way to rule out SIM is to borrow one (or two) known working SIM's. If you did wipe the phone, and the borrowed SIM's do not work either, then you probably have a hardware issue.

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[Q] Galaxy S i9000 won't factory reset and force closes frequently - now with logcat

Hello all,
please forgive me first of all because I've had very little sleep due to this issue. And its a long thread, but more detail is better generally I believe.
First, some background, and unfortunately, it starts with my wifes phone.
My wife has a Galaxy S GT-i9000 on Orange in the UK. She has had it, probably about a year maybe at most. She has a few apps that she has downloaded but nothing major and on first looks when I got it nothing I expect would cause this issue, just facebook etc.
My wife came home and said, my phone keeps coming up with a message saying force close. Ahh, I thought, some apps gone nuts, but alas, it appeared to be many apps including Maps, Google Upload (I assume this is a system process), Facebook Katana and many more, probably about 20 Force Close messages pop up one after the other and it lags whilst trying.
Odd, I thought, I also noticed the icon for one of the apps on her homescreen had changed to the default White and Green one with the android on it.
I suspected something had gone wrong (obviously), I asked if she had rebooted it and she said she had. So, I rebooted it again, just incase. Same problem.
I then thought it might need an update, it was running official Kies 2.3.3 (or was it 2.3.4, I forget) so I plugged it into my netbook and ran Kies, had to update that as it didn't have the latest application update. I then started the firmware update, after backing up the phone using Kies.
Halfway through the update, Kies popped up a message saying something went wrong and that I had to unplug the phone, take out the battery and reboot. Odd, I thought as the phone was telling me to not doing anything. I waited a minute, nothing further happened, so I did this. Then I got the Black Screen of Death with the phone, the dots and the computer screen.
Crap!!! I thought, I managed to get into Download mode, and reflash it using what I believe was an official ROM using Odin. I then rebooted, and found that it STILL had the data on it and it STILL was doing the force close. At least I had it back to "working" though so I was mildly happy.
I then did a factory reset using the menu system, erased the USB storage (there is no external SD card in her phone) and rebooted, still force closing but prompting me to setup again. Weird. I went through the setup slowly, as every second or so a force close would popup, then when I completed the setup (which still had the wifi settings, account settings etc in it) the System Setup crashed with Force Close. I then rebooted and got to the Home Screen, but still crashing.
I rebooted and used the recovery screen to clear the cache and factory reset, despite the warnings I will lose everything, nothing was wiped.
I tried to update using Kies again but it tells me that the firmware/device is not supported. I am now trying to see if I can use Odin to install a Kies supported firmware. So that I can then try an update using that again.
Anyone got any suggestions, at present, my thoughts are, I was going well within the realms of warranty up until I reflashed it using Odin to try and get back in as I'd only used Kies to update and the issue "just started happening" without my missus doing anything.
There are no signs of damage on the phone and she tells me it was just sat on her desk all day.
So, my question is, what now? I'm of the opinion based on the above that if I can't reflash a warranty supported Kies update, then maybe a custom ROM will be worth a shot to see if its a hardware failure or if its software. I just have never had an issue like this with my HTC Desire and I've ran many custom ROMs and standard ROMs on it.
I do have the .tmp file of the update Kies downloaded, and I also have a Binary folder which has some file inside a couple more folders but its not a .tar or a .zip because when I try renaming it (after a copy) it won't open.
So, suggestions on a postcard, thanks if you got this far through this nightmare. All help massively appreciated.
Edit: it appears to be the same issue as this: http://forum.xda-developers.com/showthread.php?t=822238
I'll try some of their suggestions. Today I also did the *2767*3855# today which I found after a bit more searching. Same problem after a reboot. Force close and data still there.
I've tried and tried again to do various solutions for this, I've even ran a logcat using adb to see if I can see the problem. I suspect its a Dalvik Cache issue in that its unable to write to it for some weird reason.
I've downgraded it to Froyo following this guide: http://forum.xda-developers.com/showthread.php?t=1100906
It now detects in Kies and offers me a firmware upgrade. I suspect it will die again though if I try due to this Dalvik problem.
Wiping cache does not wipe the cache. Everything still appears to be there on reboot as mentioned above.
Here is a copy of the LogCat with Java errors all over it: http://leenukes.co.uk/downloads/logcat1.txt (its quite long)
I guess nobody knows. Today I will speak to Orange to try and get it fixed or replaced.
Sent from my HTC Desire using Tapatalk
We've been told it is beyond repair. We will see what they say when we go back into the shop. Its still in warranty so I don't see why they won't replace it.
Sent from my Galaxy Nexus using Tapatalk
I have a friend with a Galaxy S from Orange Romania and suddenly the phone kept showing Force Close on every App. He had 2.2.1 if I remember right. He whent with the phone to an Orange Shop and they only do a factory reset but data was not wiped.
So what i have done for him:
- start the phone in Download Mode
- start Odin with repartition check and XXJVT (2.3.5) firmware with 3 files (code, phone and CSC) + pit file .512
- after reflashing the phone does have all tha data, so i resarted in Recovery Mode and done a Factory Reset and a Cache Wipe
- i flashed Speedmonde Kernel k16.10 and do again from Recovery Mode a Factory Reset, Cache Wipe and Davlick Wipe.
On reboot the phone was CLEAN. No force closes for a week now.
Sorry for my English hope it helps!
ZiDanRO said:
I have a friend with a Galaxy S from Orange Romania and suddenly the phone kept showing Force Close on every App. He had 2.2.1 if I remember right. He whent with the phone to an Orange Shop and they only do a factory reset but data was not wiped.
So what i have done for him:
- start the phone in Download Mode
- start Odin with repartition check and XXJVT (2.3.5) firmware with 3 files (code, phone and CSC) + pit file .512
- after reflashing the phone does have all tha data, so i resarted in Recovery Mode and done a Factory Reset and a Cache Wipe
- i flashed Speedmonde Kernel k16.10 and do again from Recovery Mode a Factory Reset, Cache Wipe and Davlick Wipe.
On reboot the phone was CLEAN. No force closes for a week now.
Sorry for my English hope it helps!
Click to expand...
Click to collapse
Sound advice there mate, other thing I would have done is in recovery mode before the ODIN flash I would have format sdcard, making sure you have removed BOTH the external sd and the sim card, as it can wipe them as well.Then flash through ODIN as per instructions above.
Using JVT I would flash either speedmod or semaphore 2.1.1 which I personally use.
Happy flashing!!
turns out it was water damage and some parts corroded.
Its going to be claimed for on insurance.
Sent from my Galaxy Nexus using Tapatalk
Hello all,
the phone came back from repair yesterday, yay!
the phone now however, doesn't appear to lock onto a mobile signal for very long. Boooo!!!
After sending off for repair using insurance, we got the phone back yesterday but it now appears to be broke in another way. It won't lock on to a mobile signal, wireless is fine but data network and sometimes just mobile signal is patchy and keeps dropping.
I've just reset it to factory defaults, same problem. What I did notice, which is odd is that since it came back from repair, its now unlocked and I can put another networks SIM card in it, same issue there too so I know its the phone now.
I'm going to scour the forums to see if anyone else had/has issues like this, it is running the latest firmware now and a full wipe really did fully wipe it this time, as opposed to last time with its issues due to water damage. One step forward, two steps back?
Its going back to the insurance company. Especially as Orange were suggesting that we pay £70 for a new handset.
Absolute fool I had on support today, yesterday I at least had someone sensible.
Sent from my Galaxy Nexus using Tapatalk
SGS force close problem
Hey guys i m facing a similar solution in my samsung galaxy s. After deleting all the contents and uninstalling the applications, I m getting them back after rebooting and all applications has to be force closed after rebooting.
Please help me to solve this problem
Signal issues
leenukes said:
Hello all,
the phone came back from repair yesterday, yay!
the phone now however, doesn't appear to lock onto a mobile signal for very long. Boooo!!!
After sending off for repair using insurance, we got the phone back yesterday but it now appears to be broke in another way. It won't lock on to a mobile signal, wireless is fine but data network and sometimes just mobile signal is patchy and keeps dropping.
I've just reset it to factory defaults, same problem. What I did notice, which is odd is that since it came back from repair, its now unlocked and I can put another networks SIM card in it, same issue there too so I know its the phone now.
I'm going to scour the forums to see if anyone else had/has issues like this, it is running the latest firmware now and a full wipe really did fully wipe it this time, as opposed to last time with its issues due to water damage. One step forward, two steps back?
Click to expand...
Click to collapse
Sounds like a modem issue, where the techs at Orange put in the wrong modem for your firmware. I did the same thing when I upgraded from Froyo to Gingerbread.
Alternately, it could be a broken external antenna connection as a result of the corrosion from the water damage. Google "no signal fix" and look for a site that ends in .uk
Just a thought for others who come across this problem.
I

HELP!!! no mobile data connection on every rom and even back to stock...

HELP this problem happen after i flash the latest 4.4 firmware no more mobile data connection on every rom i flash. and today i try to back to stock also useless. i try to change my sim card to my another htc one it work perfectly fine but on mine is useless.
i try contact telco and set up APN as well reboot everything even factory reset but no luck.
i hope anyone here can help me solve this issue. oh yea on sense base rom i cant even see the icon H on the signal bar but on GPE rom i have the H icon just for sometime and it gone please help T__T

Phone doesn't read my SIM

I have been using CM11 (14-03-2014 I believe), without major problems until yesterday. Sometimes my phone seemed to disconnect from my SIM and I had to re-enter my pin code to reconnect to my operators network. But as of yesterday my device doesn't seem to recognize the SIM card, It doesn't ask for a code at all and can't make any connection whatsoever. I didn't change a thing, this problem started out of the blue.
I wiped cache and dalvik, updated to the latest CM nightly (08-05) but that didn't make any difference. In other threads I read about the baseband that might need an update, but I can't check which version I have now because when I try to enter the hidden menu I get the no network connection error. The strange thing is that CM11 has worked with (I guess) the stock baseband.
Is my phone tripping or could it be that my SIM card is broken?
Help and thoughts will be very much appreciated
Try it on stock to be sure about it.
After some searching I found a phone that could fit a regular SIM card, a Blackberry 9900. My SIM worked perfect in this phone, so that is not the problem.
I Also did a complete wipe and installed a stable version of CM 10.1.3, but that didn't seem to help. I hoped that a downgrade would have done the trick. I might try a ICS ROM or the stock firmware, but I kind of lost hope and i'm starting to think this problem is hardware related in stead of software. I'll report back with results on stock firmware and the ICS ROM.
How can I make sure the SIM reader in my phone is working properly?
Sorry for double posting, but I got an update:
SIM wasn't working with ICS so I decided to go back to the stock ROM. However, when I tried to flash V20B.kdz with KDZ_FW_UPD, the program got stuck at wParam=2010 and iParam=210. The phone is now stuck in S/W Update mode, and I haven't found a way to restore it yet. I will argue a little more with my phone when I get back from work, I'll open a new thread on how to unbrick when I can't do it myself.
Beunhof said:
Sorry for double posting, but I got an update:
SIM wasn't working with ICS so I decided to go back to the stock ROM. However, when I tried to flash V20B.kdz with KDZ_FW_UPD, the program got stuck at wParam=2010 and iParam=210. The phone is now stuck in S/W Update mode, and I haven't found a way to restore it yet. I will argue a little more with my phone when I get back from work, I'll open a new thread on how to unbrick when I can't do it myself.
Click to expand...
Click to collapse
My good friend i know i probably come 2 late but here is the anser 4 future users!!
http://forum.xda-developers.com/showthread.php?t=2069723
its supose to freese in ther!! (not ther but ....)
I have the same problem, and exactly the same error at reflash.
Dead end. Buy a new phone .
I tried to flash it about 80 times. One guy from a gsm repair has a bit luck and make it work at the first, but then, when he wanted to repair my imei, the phone stucked again in S/W Upgrade.

[HELP] Wi-Fi problem after mm update- SM_9208

My note 5 is the duos version, imported in Romania from Taiwan (SM_9208) After updating to Marshmallow yesterday, everything worked fine except for on thing: it doesn't find my Wi-Fi network from home anymore and the only way I can connect to it is by going to,, add network " and manually inserting the ssid and PASSWORD because it doesn't appear on the available networks list. Thst means that every time I turn my wireless off and then on, I have to repeat that process.
I haven't had the chance to try any other WiFi network, but I tried with other phones to connect to the network and they found it and connected to it without any problem. Furthermore, any third party app like WiFi analyser is able to see the network.
Do you guys have any idea how I could possibly solve this?
Thank you and have a wonderful day!
Try to backup your phone and then do a factory reset.
I factory reset after update OTA and everything work perfect.
uhm... does n9208 has update for MM already? if you have links kindly share tnx in advance
I tried doing the factory reset and it still has that problem.
And I did receive the update yesterday through OTA.
Other suggestions? Thank you, guys!
flavius222 said:
I tried doing the factory reset and it still has that problem.
And I did receive the update yesterday through OTA.
Other suggestions? Thank you, guys!
Click to expand...
Click to collapse
First, try clearing the cache again. If it still does not work, the update may have downloaded improperly so some file are corrupted. It will continue to use the same corrupted files even if you reset. Have your tried flashing the stock Taiwan Rom using Odin?
//LATER EDIT: I finally made it work by simply changing the wireless network's name. For some reason, my phone wouldn't find the network with its default name.

unable to install January security path update

I updated my moto x4 from Oreo to pie using flash using boot loader. my boot loader is still locked and software status is official too. It still is unable to update to January security update. Please help !!
yes I have also facing same issue... i have also try by safe mode but shows something not right .... reconnecting to server... might be Moto update Services try to connect moto server which has not able to connect due some issue in server... hope so this is issue...
you can connect to moto support team let me know what they are say for this issue.
They told to reset and try again.. to do that I got to backup my data which LL take time.. so on hold as of now
Yup, same here. I got the Android 1 Google Fi model (Bootloader unlocked, unrooted). I'll try again in a week and see if it resolves itself.
And another ~ bought 2, mine showed the update 3 days before my wife's but won't start (download and install now, via wifi only and it reverts back to the settings screen). She got the notification last night and it took first try. First time I've had this issue in the 4 months I've had the phone, just glad I'm not alone here....
Since you're official/fully stock, there's not really any alternatives besides factory reset or await for full image is available to manually flash via fastboot method. You do not need to unlock long as you stick with motorola firmwares. Links in FAQs thread.
Nothing new here? Mine keeps nagging me to do the update, start it and it shows getting to 17% on step 3 of 6, then just kicks me back out to the setting screen.
This is my first android phone (from a flip), couldn't get lineageos to work with my provider (RedPocket) and have neutered as much of the google crap as possible. Right on down to disabling all permissions for Play Store. Could that be part of my issue?
It has been nagging me since last few weeks, no solution apparently
New Update:
Could actually able to fix the issue by installing a vpn and set it as a USA based server.
My phone was bought in US and I was using it elsewhere. After using an USA based IP it downloaded the update and voila.

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