I had my original ROG Phone 3 sent in for a warranty repair, they were unable to fix the issue so they sent me a new one. The fingerprint setup is skipping over where I actually touch the scanner to add a fingerprint. I have included a couple screenshots to show the screens I'm seeing when trying to add a fingerprint and some other relevant info, I am on android 10. Anyone know what's going on? I really don't want to send the phone into Asus as my first experience was insanely horrible. They tried to make me pay for warranty work then they broke my phone trying to fix it and wanted to send me the broken phone back when I refused bto pay for warranty work. Then they tried to send me a 12g model when I paid for the 16g. After 2.5 months of all these issues I finally got a new (or refurbished idk) 16g model, but fingerprint is jacked up. I wasn't able to find anything by searching but I may have been using the search feature incorrectly. Searching on Google lead me to a few different Asus help chats that seemed to always lead to manually installing the fingerprint software update somehow or factory resetting the phone. I have factory reset the phone already. Here's a link to the Asus ZenTalk thread I posted too.
https://zentalk.asus.com/en/discussion/44220/asus-rog-phone-3-fingerprint-scanner-not-working#latest
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For anyone that is watching this. I just found out from someone on the Asus ZenTalk forum that you can type ".12345+=" into the stock calculator app. That opens up a feature that tests different hardware within the phone. I tested the fingerprint scanner this way and it seems to be working, so hopefully it's just a software bug that gets fixed with future updates.
Related
To make a long story short, a relative bought a phone off ebay that was in Retail/Demo mode and I was tasked with trying to get it out of that state by flashing a different stock ROM onto it. I used to have absolutely no issue before with older phones, but, after a few softboots with no success, I've eventually ended up reaching this far in nuking the phone, and even the IMEI in download mode is showing a 0 (though I'm not sure if that wasn't always like that).
From what I've seen the phone is certainly the Snapdragon variant, and yet there was no way to activate OEM unlocking within the phone. I know this situation is rather insane and I could be SOL but here's to hoping someone could point me in a direction to help fix this thing. I haven't tried flashing the unofficial TWRP in fear that it's going to screw over my recovery (in which I forgot to mention it works perfectly fine at the moment). Alongside with the security error, I have the secure check fail with modem displaying as well. Is there a certain ROM version that might help? I've attached a screenshot that I took right before I fell into the abyss, so hopefully that'll help (unless you can't see it out of me being new). Thanks for any replies in advance.
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It's a brick without an imei number
Sent from my SM-N960F using Tapatalk
Contact seller, we don't discussion this here
Thread closed!
Hello everyone. I'm sure many people are having problems with their Note8s specially after receiving updates. Mine also did broke at some point where I lost the track. What I have done to try to fix it so far is;
Went into download mode - had this ;
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I think the phone is in Egypt variant since it says carrier ID is Egypt?
For the Recovery mode I had these;
So as you see, I tried many things to fix this without sending it to SC since I live in North Cyprus. I'm pretty sure that it is not hardware related but more likely a software stuff. Any ideas to fix this? Thanks.
Btw, I am not sure if the images are visible or not, can someone leave me a feedback please?
tMrz said:
Btw, I am not sure if the images are visible or not, can someone leave me a feedback please?
Click to expand...
Click to collapse
Images are not visible
zzThrain said:
Images are not visible
Click to expand...
Click to collapse
They should be fixed now, thanks for the feedback
i got the problem too
No one has any idea about how to fix this instead of sending phone to Samsung Care? Like draining the battery completely etc? Or possible software conflicts? Since I have updated to bootlader 6, I cannot go back to 5 either.
First of all, since I do not speak English, I am very sorry for using translation software.
I cannot set any lock methods on the phone, including graphics and numeric passwords. Once set, it will freeze for a few seconds and then report an error. The official ROM currently in use also uses a third party. Can you suspect a hardware problem?
I'm very much obliged to you
Translation:
First of all, since I do not speak English, I am very sorry for using translation software.
I cannot set any lock methods on the phone, including graphics and numeric passwords. Once set, it will freeze for a few seconds and then report an error. The official ROM currently in use also uses a third party. Can you suspect a hardware problem?
I'm very much obliged to you
This is my problem
This is an error in the ONE UI 2.5
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hello？
maybe it's a probably in your local firmware, nobody else seems to have the same issue so far.
3mel said:
maybe it's a probably in your local firmware, nobody else seems to have the same issue so far.
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Click to collapse
I found a person with the same problem on reddit. It also appeared after upgrading Android 11. Is there a small probability of BUG?
aioe8384 said:
I found a person with the same problem on reddit. It also appeared after upgrading Android 11. Is there a small probability of BUG?
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Click to collapse
oh I don't doubt that it's a bug, something isn't working the way it should. I'm saying it might be restricted to the firmware in your region or be related to your language option, something that means not many are experiencing it.
you can report the bug to Samsung https://www.samsung.com/us/support/answer/ANS00062983/
see bottom of page
Hello,
Sharing my problem by order of events:
Phone falls, screen cracks, LCD doesn't work
Sent to shop for repair
Brought the phone home, but noticed phones WiFi didn't work. Restored didn't work.
Decided to clean and flash phone (used miflash, running clean all script as seen here on the forum) after unlocking the device. Didn't work either.
Tried muktiple ROMs. Same thing. WiFi and GPS don't work. Only LTE.
Any ideas? Is this really a hardware issue? If so, how could it be solved?
Thanks
Dankex said:
Hello,
Sharing my problem by order of events:
Phone falls, screen cracks, LCD doesn't work
Sent to shop for repair
Brought the phone home, but noticed phones WiFi didn't work. Restored didn't work.
Decided to clean and flash phone (used miflash, running clean all script as seen here on the forum) after unlocking the device. Didn't work either.
Tried muktiple ROMs. Same thing. WiFi and GPS don't work. Only LTE.
Any ideas? Is this really a hardware issue? If so, how could it be solved?
Thanks
Click to expand...
Click to collapse
I also changed the battery. After battery change my wifi and gps are not working.
I think the antenna connections are not in contact with the motherboard after the repair.
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UPDATE: looks like this android should have Google services and i just needed to update.
I made the mistake to buy a Huawei not knowing the Google services have been removed (totally my fault). I was a gift for my mom and now I am trying to figure out a fast way to be able to install some services like whats app and messenger (which she uses often).
I had a look online and everything is a little complicated (i can get my head around it if i spend some time on it i am a little technical just not in the mobile field).
The reason for this post is i need to help to determine the best way to achieve my goal (have some apps such as whats app):
1. Do i install apps that will allow me to add google services in the current device&software?
2. Do i remove everything and install a new ROM?
3. Do i take it to a professional? (Not sure if there is such a service and its costs, i am in UK)
4. Sell it? not sure anyone would want a Huawei and not sure if this being a prototype has a higher or lower value
Huawei P20 Pro Twilight CLT-AL00 8.1.0.123(C00) (i guess is worth noting that this seems to be a prototype version and in the back where the Huawei logo is supposed to be it says "Shirley", the guy who worked for Huawei). It also has 6 dots which seem like sensors down right corner which i cant seem to see on images of this device.
Any help is much appreciated!
Thank you
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