Rog phone 3 5G is not working - ASUS ROG Phone 3 Questions & Answers

Hi All,
Model Name: ASUS_I003DD
Firmware Version: WW-17.0823.2012.131 ( after the manual update)
Rooted or not: No
Frequency of Occurrence: since using it
APP Name & APP Version (If your issue relates to the app): no
Serial Number: LAAIKN05L028SND
When I bought this device then I have noticed the firmware version was WW_17.0822.2005.11. in that time I did not see any "Dual-Band Wifi" and then I have updated the firmware Version WW-17.0823.2012.131
Currently, the "Dual-Band Wifi" option has appeared. But it's not showing any 5G band network. according to Rog phone 3 features, it is 5G enable handset. unfortunately, I am having this bad experience. I would like to use Dual-band wifi. or at least 5G band network. because 5G is more stable than 2.4Ghz.
thanks for the reading
Rimon

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Could you please support me. I recently bought Zuk Z2 Pro from Gearbest and when I opened the phone initially it identified 5GHz Wifi band and I able to connect. But after I restarted phone , put my sim card in it , when I open phone second time 5GHz band doesn`t appear in Wifi connections list , only 2.4 GHz wireless points appears. What could be the reason for that ?
Android version is 6.0.1 , ZUI version is 1.9.104.ST
Thanks in advance for your help.
even after updated to last version 2.5.335 , still same problem with Wifi , phone does not see 5GHz bands , any ideas ?

LTE Problems with VTR-L09 Variant

Hi Guys,
I recently picked up this version of the Huawei P10 from Rogers and unlocked it for use on the Freedom Mobile network here in Ottawa. According to everywhere I've looked, this device supports band 4 LTE, but for some reason it will not connect.
My wifes Google Pixel connects just fine and as it should. It also supports band 4.
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Service Mode to turn on/off band coverage to solve speed problem

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I want to know if anybody can help to post the Band coverage by screenshoot on their Note 8
I am just wondering by Turning on/off band preference on their service mode, it will resolve the speed problem on Data and coverage problem, As we know some people buy the hand set such Unlocked version . US carrier (TMo/Ver/ATT/Sprint) version ,International version , but they don't use the same carrier the note 8 is manufactured for.
Like mine My Note 8 is T Mobile version .
You can see by press => setting=>about phone=> Service provider SW ver. last line is TMB/TMB/TMB
By Checking Service Mode for Band Coverage by dialing *#2263# on dial pad you will see like mine below
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this is also will help us to make decision if changing carrier/Carrier switching by flashing the FW is necessary.
see the thread below by Bluefox721
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Thank you
Good morning
The service mode doesnt work for my note, do you know if theres another code to access that menu (I have the international version and wanted to check my coverage/data)

Question Mi 11 ultra no 5G cellular network [ stock global ]

Hello everyone,
I've just upgrade my plan to have 5G support, but the phone does't pick it up ( the carrier says it's ok )..
I also searched manually for networks and I find every network even from other provider but NOT a single one with 5G.
obviously I am in a 5G area, center of Milan, and sim slot 1 ( but I recall that was dual 5G, no? )
It's a bug, broken or I played with some setting disabling 5G?
thanks
EDIT: SEEMS LIKE THAT switching preferred types, airplane mode, while outdoor made the phone to connect t o a 5G antenna...
funny note, it's slower that 3g: 5.69mps/0.59mbps
Might need to enable it
speedtripler said:
Might need to enable it
Click to expand...
Click to collapse
you mean preferred network type? always been in 5G
Try to reset apn configuration and all kind of connection, then switch off the phone for 1 minute and reswitch it on
bob8x said:
funny note, it's slower that 3g: 5.69mps/0.59mbps
Click to expand...
Click to collapse
If you have the chinese model (not EU or global) you might have some 5G band limitations, and it's also to be taken into consideration which bands your operator is using in your area.

Does the Oppo Find X5 Pro 5G Chinese Version (Model No: PFEM10) actually work in the USA on GSM networks (T-Mobile / AT&T)?

I've heard conflicting things regarding band support on this device.
These are the bands supported by the PFEM10 model, with the bold ones used by T-Mobile in specific for their 4G LTE connectivity:
1, 2, 3, 4, 5, 7, 8, 12, 17, 18, 19, 20, 26, 28, 34, 38, 39, 40, 41, 66 - China
The only band missing is band 71, but otherwise the device has 5/6 4G bands needed for connectivity. The reason I'm asking is because I have a friend who imported the device from Hong Kong to the USA and he says when he plugs in his T-Mobile SIM to the device, he can't get 4G connectivity or any connectivity whatsoever. WiFi works fine, but no mobile data. We already called to try to activate the phone and was told by T-Mobile support "this device is not compatible with our network", even though the phone is factory unlocked and GSM-based.
Am I missing something here, or is there more to the picture than just band support?
dipleg said:
I've heard conflicting things regarding band support on this device.
These are the bands supported by the PFEM10 model, with the bold ones used by T-Mobile in specific for their 4G LTE connectivity:
1, 2, 3, 4, 5, 7, 8, 12, 17, 18, 19, 20, 26, 28, 34, 38, 39, 40, 41, 66 - China
The only band missing is band 71, but otherwise the device has 5/6 4G bands needed for connectivity. The reason I'm asking is because I have a friend who imported the device from Hong Kong to the USA and he says when he plugs in his T-Mobile SIM to the device, he can't get 4G connectivity or any connectivity whatsoever. WiFi works fine, but no mobile data. We already called to try to activate the phone and was told by T-Mobile support "this device is not compatible with our network", even though the phone is factory unlocked and GSM-based.
Am I missing something here, or is there more to the picture than just band support?
Click to expand...
Click to collapse
Try entering the IME numbers in T-mobiles web site(bring your own device page). When I was researching this(I'm on T-Mobile) some were incompatible. I have the global version and have 4g connectivity but no 5G. HD voice also works even though the indicator does not show on the status bar(it shows in the dialer screen.
BTW..forget about AT&T. They wont support the phone AT ALL! I left them because my Xiaomi Mi 10 Ultra worked fine on 5g until the 3g shutdown. They basically told me tough nuts so I left for T-Mobile.
g1xx3r said:
Try entering the IME numbers in T-mobiles web site(bring your own device page). When I was researching this(I'm on T-Mobile) some were incompatible. I have the global version and have 4g connectivity but no 5G. HD voice also works even though the indicator does not show on the status bar(it shows in the dialer screen.
BTW..forget about AT&T. They wont support the phone AT ALL! I left them because my Xiaomi Mi 10 Ultra worked fine on 5g until the 3g shutdown. They basically told me tough nuts so I left for T-Mobile.
Click to expand...
Click to collapse
Thanks for the reply man, I feel like we're the only ones here lol. I found an app on the Play store that allows you to take the first few numbers of a dummy IMEI and it fills in the rest of the numbers. I copy and pasted some variants of my Chinese IMEI version, and none of them works with t-mobile. I found a dummy IMEI number for the international version of this phone and made a few variants, plug them all into T-Mobile and they all say compatible, so looks good. So I'm pretty convinced that the international version will have 4G connectivity from your reports and a few other sources. I'm actually on MetroPCS but I know they use T-Mobile's infrastructure so I would assume it would be the same thing.
Another interesting thing is on Mint Mobile's IMEI compatibility checker, it gives some good detail... I typed in the Chinese IMEI and it said the phone did not support VoLTE, but I type in the IMEI number for international version and it says that it DOES support VoLTE. So my conclusion at this point is that the Chinese PFEM10 Oppo Find X5 Pro DOES support VoLTE but not specifically T-Mobile/MetroPCS's USA-based carrier implementation of VoLTE so it won't work despite the device having the compatible bands? Does that sound logical?
So do you have the options for things like volte and Wi-Fi calling under your sim settings on the global version?
dipleg said:
Thanks for the reply man, I feel like we're the only ones here lol. I found an app on the Play store that allows you to take the first few numbers of a dummy IMEI and it fills in the rest of the numbers. I copy and pasted some variants of my Chinese IMEI version, and none of them works with t-mobile. I found a dummy IMEI number for the international version of this phone and made a few variants, plug them all into T-Mobile and they all say compatible, so looks good. So I'm pretty convinced that the international version will have 4G connectivity from your reports and a few other sources. I'm actually on MetroPCS but I know they use T-Mobile's infrastructure so I would assume it would be the same thing.
Another interesting thing is on Mint Mobile's IMEI compatibility checker, it gives some good detail... I typed in the Chinese IMEI and it said the phone did not support VoLTE, but I type in the IMEI number for international version and it says that it DOES support VoLTE. So my conclusion at this point is that the Chinese PFEM10 Oppo Find X5 Pro DOES support VoLTE but not specifically T-Mobile/MetroPCS's USA-based carrier implementation of VoLTE so it won't work despite the device having the compatible bands? Does that sound logical?
So do you have the options for things like volte and Wi-Fi calling under your sim settings on the global version?
Click to expand...
Click to collapse
Yeah,I thought more people would chime in on this lol don't see the normal options for either but when I'm on a call, HD lights up and my calls are crystal clear.
I have now owned the PFEM10 in USA on T-Mobile for about a week and my unit connected to my service almost instantly after I moved my SIM over from my IN2025(Oneplus 8 Pro). Everything works fine but no 5G indicator on status bar. I have confirmed using the app "Network Cell Info Lite" that it does connect to the n41 band however and still can get over 100 Mbps download speeds. HD calling works too.
Also, something odd but hasn't really caused an issue. On my old phone, when going into Mobile Network settings, you would find a "Preferred network type" option allowing you to limit the phone connection to 5G/4G/3G etc. but on this phone you do not get that, or many settings for cell data at all, at least in my experience on the T-Mobile network.
I just received a new PFEM10 and after inseted my italian SIM the roaming is with AT&T 5G and hd voice (see attached)
They messaged me that I can use sms and data but no phone call.
I don't know if is because the phone is not registered with them or something else. Also msg. work on T-Mobile.

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