Hello everyone, I'm new to this platform, hope you guys will bear with my limited knowledge and help me out.
So, I have a Moto E4 plus device which was working fine, until one day, I used up its entire battery and it switched off. I took it and put it on charging, not knowing what was about to happen. When the battery was charged to 70% or something, I started the phone and unlocked it, but in like 10 seconds, it restarted automatically. I didn't download anything, never rooted the device, it was in original condition. Now, the phone is stuck in restart loop. Every time I restart the device, it works for 5 seconds, and then it goes in a loop of restarting again and again. I went to the recovery mode, backup up all the internal data in an SD card. The backup shows 13 files of 2GB each with an extension ".backup". I don't know how to access them.
Then, I did a hard reset and it worked just fine with no issues at all. Now, I need those files as they are very important for me, considering they have the last memories of someone I lost (not playing the emotional card, I hope you might feel the depth of the situation). Can anyone please help with accessing these files?
1. I did restore the files from recovery mode from that SD card, but the same issue reappears again.
2. I have all the 13 files copied with me in my PC
3. I tried wiping cache partition, it doesn't work
Need one of the two solutions
A. How to access these backup files, considering they are 13 files of 2 GB each with ".backup" extension
B. Accessing the files in recovery mode (the phone gives only a 5 seconds window which is eaten up in unlocking the screen)
Kindly give a solution which a layman can understand , hope you understand.
PS, I never even turned the developer's option on & the data is important, not the phone
Thank you!
deadmanspeaks said:
Hello everyone, I'm new to this platform, hope you guys will bear with my limited knowledge and help me out.
So, I have a Moto E4 plus device which was working fine, until one day, I used up its entire battery and it switched off. I took it and put it on charging, not knowing what was about to happen. When the battery was charged to 70% or something, I started the phone and unlocked it, but in like 10 seconds, it restarted automatically. I didn't download anything, never rooted the device, it was in original condition. Now, the phone is stuck in restart loop. Every time I restart the device, it works for 5 seconds, and then it goes in a loop of restarting again and again. I went to the recovery mode, backup up all the internal data in an SD card. The backup shows 13 files of 2GB each with an extension ".backup". I don't know how to access them.
Then, I did a hard reset and it worked just fine with no issues at all. Now, I need those files as they are very important for me, considering they have the last memories of someone I lost (not playing the emotional card, I hope you might feel the depth of the situation). Can anyone please help with accessing these files?
1. I did restore the files from recovery mode from that SD card, but the same issue reappears again.
2. I have all the 13 files copied with me in my PC
3. I tried wiping cache partition, it doesn't work
Need one of the two solutions
A. How to access these backup files, considering they are 13 files of 2 GB each with ".backup" extension
B. Accessing the files in recovery mode (the phone gives only a 5 seconds window which is eaten up in unlocking the screen)
Kindly give a solution which a layman can understand , hope you understand.
PS, I never even turned the developer's option on & the data is important, not the phone
Thank you!
Click to expand...
Click to collapse
Most likely that they are only usable to recovery that they were created with.
Was this Twrp? or stock recovery?
sd_shadow said:
Most likely that they are only usable to recovery that they were created with.
Was this Twrp? or stock recovery?
Click to expand...
Click to collapse
It was stock recovery, but I have my phone accessible in that state also. Is there any possibility to create a custom backup without actually booting up the phone or accessing those stock recovery files?
Related
i've tried everything on the net, it still keeps continuously looping. It would initially go the home screen and start doing the memory scan and i'd have access to the screen and then all of a sudden restart.
then i did a factory reset by going into the recovery mode, now it loads up and asks me to fill in my details like a new phone, when it reboots again.
what else is left to try, i cant even access my data on the internal sd card as the stupid thing wont stay on long enough to copy my data over through usb. As it keeps booting within 10seconds of loading the home screen.
i can access recovery mode and download mode.
please help
P.S. is this problem with just the galaxy s or all android phones, as it frankly is ******** me off to the point i'm thinking of going back to my candy bar Nokia phones, instead of dealing with this pile of **** every few months.
P.P.S. i am on android gingerbread with voodoo kernal, both of which have been fine for the last few months.
articoceanic said:
i've tried everything on the net, it still keeps continuously looping. It would initially go the home screen and start doing the memory scan and i'd have access to the screen and then all of a sudden restart.
then i did a factory reset by going into the recovery mode, now it loads up and asks me to fill in my details like a new phone, when it reboots again.
what else is left to try, i cant even access my data on the internal sd card as the stupid thing wont stay on long enough to copy my data over through usb. As it keeps booting within 10seconds of loading the home screen.
i can access recovery mode and download mode.
please help
P.S. is this problem with just the galaxy s or all android phones, as it frankly is ******** me off to the point i'm thinking of going back to my candy bar Nokia phones, instead of dealing with this pile of **** every few months.
P.P.S. i am on android gingerbread with voodoo kernal, both of which have been fine for the last few months.
Click to expand...
Click to collapse
what rom r u on
---------- Post added at 03:31 AM ---------- Previous post was at 03:26 AM ----------
TIGER 123 said:
what rom r u on
Click to expand...
Click to collapse
this might help you go to darkyrom forum,flash 10,2 re,
this saved me a couple of times,you have to do it through odin theres a guide on the forum or checkout puggeruk on youtube"ref unbrick my sgs" hope it helps
articoceanic said:
i've tried everything on the net, it still keeps continuously looping. It would initially go the home screen and start doing the memory scan and i'd have access to the screen and then all of a sudden restart.
then i did a factory reset by going into the recovery mode, now it loads up and asks me to fill in my details like a new phone, when it reboots again.
what else is left to try, i cant even access my data on the internal sd card as the stupid thing wont stay on long enough to copy my data over through usb. As it keeps booting within 10seconds of loading the home screen.
i can access recovery mode and download mode.
please help
P.S. is this problem with just the galaxy s or all android phones, as it frankly is ******** me off to the point i'm thinking of going back to my candy bar Nokia phones, instead of dealing with this pile of **** every few months.
P.P.S. i am on android gingerbread with voodoo kernal, both of which have been fine for the last few months.
Click to expand...
Click to collapse
If you have important data on your internal card:
goto recovery mode, then mounts and storage,
connect your usb cable, choose mount usb storage in the recovery (dont choose the unmount usbcard!!).
Now you can access your internal storage.
Also you can try to flash the semaphore kernel from the development section.
After that do a wipe data/factory reset from the recovery.
articoceanic said:
what else is left to try, i cant even access my data on the internal sd card as the stupid thing wont stay on long enough to copy my data over through usb. As it keeps booting within 10seconds of loading the home screen.
i can access recovery mode and download mode.
Click to expand...
Click to collapse
go to recovery>mount option> mount usb option and get your data ..
As fas as rom is concerned try to flash a stock de-odexed rom using odin . Might help
having tried flashing 2.1 (eclair) rom? with pit files
hope this works
cheers
Have you tried recovery/backup and restore and made a backup? Then I would remove external sd and simcard, back to recovery/storage and format the sd card. (this will wipe the internal card AND the external if it is in!!) Then remove battery, boot to download and flash a stock rom using odin, boot the phone, remove batt flash a kernel then flash your custom rom.
thanks guys, didn't know about the mount usb storage thing in recovery mode, at least my stuff is safe.
Did 4-5 factory resets and every time it would stay on for longer before falling into the boot loop. as of last dozen hours or so it is working fine. (hope its not a hardware failure, but merely software, phones nearly out of warranty)
But if it keeps happening again, will take your advice, mount my phone, copy my stuff over and install another ROM.
happy and relieved chap for the moment.
well the boot loop is back, but some more info, this time it seems that whenever i try to turn on wifi or use wifi the boot loop starts. So long as wifi is disabled its fine.
From what i've read it seems to be specific to the three network rom.
anyone know of a stable rom, preferably the most stablest rom without any problems out there, that they can recommend?
or even better, if better the stock default unbranded goodle rom for this phone without any network changes, that wont give me any problems?
all i wanted was a simple fast phone without any problems, might be forced to go to the dark side and buy an apple if this continues.
I have had a ATT captivate for almost 2 years now. It falls in the IMEI range specified by ATT. But it wasn't really a problem until very recently.
It got much worse about 3 weeks ago when the phone kept constantly rebooting. It would load the OS, begin media scanning, once that concluded, it would immediately reboot (almost every 20 seconds). Only way to stop the reboot cycle is to take out the battery. No new apps were installed, no system changes were made when this happened.
I am able to get the phone's menu which allows me to wipe and I am able to get the phone into download mode.
I have read (4) of this article regarding sleepdeath and all corresponding articles referenced.
This is what I did...
1) Performed hard reset, cleared storage. This eliminated all third party apps, returned the phone to stock (I think), but the phone is still rebooting.
2) Attempted to install a brand new rom (CM) via CWM = Problem got much worse. Still rebooting but this time, after the ATT logo appears, the screen changes to static (noise) and reboots. Followed instructions and diles from here.
3) Since the phone became useless, I hunted around to return it to stock again and used this. The phone now boots up into the OS, but now it's back to rebooting.
I repeated steps 2 and 3 just to make sure I didn't miss a step, but same problem.
I have 2 goals:
1) Get the phone working, if at all possible!
2) If that's not possible, recover the 300 pictures that are on the device.
My challenge is that since the phone keeps rebooting every 20 seconds, by the time it connects to my PC via USB as external storage, it reboots! This ofcourse is also preventing me from loading a ROM directly on to the SD card.
So if anyone can help me to do the following:
1) Point me in the right direction to how I can keep the phone in a certain mode or setting (download mode doesn't work) where I can transfer files, recover my pics, and perhaps load a custom ROM?
2) Next steps?? Am I even on the right track? Since the stock rom keeps the phone rebooting, will a custom ROM solve the problem (have not been able to get a conclusive answer on this on the threads referring to sleep death (which this is an exaggerated version of) or is the phone a lost cause?
I know I can call ATT and try to haggle a replacement (since the phone is out of warranty), the only benefit being they don't renew my contract, and I don't have to upgrade.
Any help or guidance is much appreciated.
Wow, bummer
Well i don't know if you can mount the sd card in stock recovery (never used it) but if you can't then you could flash one of the stock one click roms with cwm recovery from this thread.... http://forum.xda-developers.com/showthread.php?t=1300843
In cwm recovery there is an option to mount sd while connected to pc so you can backup your stuff.
For the reboots, could it be your power button? Mine is acting up, and often seems to cause reboots. There are threads about fixing that. Idk just a thought.
Hope that helped a bit
Sent from phone with app
Like the previous post says, maybe try a custom recovery, go to mounts and storage, and mount USB storage. While you're at it, try flashing a compatible ROM through that recovery i.e. GB rom if its a GB kernel with CWM recovery or ICS rom if its an ICS recovery.
Did you try to do a dump of SD card data with adb?
Sent from my GT-I9000 using xda premium
The static issue is because you flashed a gingerbread kernel but you don't have gingerbread bootloaders. You can fix this by flashing an AT&T stock one click with bootloaders.
Once there, you can flash corn kernel and use recovery to mount the sd card.
Or I guess you could flash a froyo kernel.. there's a number of ways to do this.
Sent from a jelly bean
This is yet another thread on an GT I9000 stuck at boot, but with a twist!
The diference is that it hapened without me doing anything to it. No flashing roms, no rooting, no unlocking, nothing.
One day it turned itself off, turned on again, get pass the initial screen, gets pass the carrier animation, and it is stuck at the big shiny S screen.
I'm not new to XDA or to flashing (old windows mobile), so I decided to come here and look as usually I can find my answers. The thin is it seems no one else has a similar problem! Not here nor the entire web!
I've been searching and experimenting (it doesn't work anyway, so it is ok to test every solution) for 2 consecutive weeks and still nothing!
I am able to get into download mode, into recovery mode, I am able to flash rooted (or rooting) kernels, I can do everything (except update from SD card with Cyanogenmods, it always says the file is BAD).
I've flashed stock roms, following all the procedures, with Odin, with Heimdall, I've tried everything suggested by "Android Solutions" but nothing!
I'm really frustrated, so I'm reaching to see if there's someone that can shine some light on how to solve this... I feel I'm about to smash the thing with a hammer! (but this won't solve the problem, right...)
Thank you in advance
G
GAlves said:
(except update from SD card with Cyanogenmods, it always says the file is BAD).
Click to expand...
Click to collapse
I assume you had rooted and had CWM when trying to flash CM from SD cards? if not, it will not work, using 2e or 3e recovery
First powerdown, pull out Battery, SIM CARD, and EXT.SD card, press power button for a minute, than powerup without SIM and Ext.SD Card....Do remember to backup your contacts, data, images etc and also your EFS folder before flashing a ROM and make sure you have more than 50% battery charge before you attempt any sort of flashing.
Also assume you had tried everything in My Android Solutions did not get you out of bootloops?
so, boot into CWM > mounts and Storage> to copy your entire SD card to PC, after which you should format every partition (you will in-effect lose everything by doing this,) and do not reboot
after this, you must pull out battery and powerup into download mode to flash JVU+Root ROM with 512 PIT (repartition and update boot loader ticked in odin3) from My Android Collections
Hi xsenman,
Thank you for the reply.
in fact, I tried to CM from the SD card after having flashed CWM rooted kernel with Odin, but at this point the phone was not booting anymore. The whole reason I wanted to flash it in the first place was because it started bootlooping by itself while completely stock.
So I came here to xda, and follewed the instructions. I thought it would be a simple matter of flashing with a new rom and everything would be a-ok. It didn't.
I've tried every single trick mentioned in "my android solutions" (great information repository by the way, lots of work there) and still nothing. Today when I get home (forgot the phone at home) I'll flash the stock everything and try to follow the SD format procedure you mention.
I'll post back
Cheers
G
Hi again,
I've tried xsenman's suggestion and still nothing.
I could understand if this was a SD card error (because it was damaged in some way), but I have no indication of a SD card error. It can read everything and I even can see the file structure inside the SD card (and I do not mena the external SD card ofc). I was even able to copy some files to and from it!
I think I'll "fix it" with a big hammer and buy me an iphone! This is soooo frustrating!
anyone has any other ideas? I'll try anything and everything.
Cheers
G
GAlves said:
in fact, I tried to CM from the SD card after having flashed CWM rooted kernel with Odin, but at this point the phone was not booting anymore.
Click to expand...
Click to collapse
CM needs to be flashed twice, try this method or this
Check Here to chose your forum/Guide by Version of your phone or you will have more problems by using wrong solutions due to different versions of Galaxy S
Use only ROM and solution for your model and Wipe x3
But First powerdown, pull out Battery, SIM CARD, and EXT.SD card, press power button for a minute, than powerup without SIM and Ext.SD Card....
(Do remember to backup your contacts, data, images etc and also your EFS folder before flashing a ROM and make sure you have more than 50% battery charge before you attempt any sort of flashing.)
Hi again,
Tried everything and got always the same result. Nothing.
Maybe the problem was with some piece of hardware (but I find it strange). As I said before I firstly tried to flash it because it had come to a bootloop by itself so maybe it had a deeper problem.
Now I got it solved. I bought me a brand new iPhone 5 (LOL) and flashed a stock rom on the SGS and sent it to the carrier customer support. It had one year guaranty. Lets see what they say about it.
If they can solve it I'll have 2 very nice phones!
Thank you anyway for you help.
Had same problem some time ago.
THIS should help you too
Hi again!
I had tried that too, and the result was the same as all the other things I've tried. Nothing.
Today I had some feedback about the phone (I sent it to repair). The phone is on its way back to my hands, and the repair status says:
"Software update and power circuit repair. Tested OK".
Let's see if it does tests ok when I get it back!
Two weeks ago I got an e-mail from the tech support asking what was wrong with the phone because they could find nothing wrong with it. I asked them to turn it on and try to make a phone call for example, or connect to a wi-fi network. It doesn't really matter, I just wanted them to try to do something that involved turning it completely on and use the device in any way they wanted. Clearly they hadn't even tried to turn it on. Otherwise they would have figured out that there was a problem...
This was the carrier support, not Samsung (I think). Anyway it SUCKS bigtime!
Now I need to figure out what to do with it...
Thanks anyway for your support!
Cheers
G
Just to let people know how this ended up.
My SGS i9000 went to the repair shop for two times. The first they replaced the charger plug, the second they say they replaced nothing (but I don't belive them )
As I still think this was some sort of issue with the samsung firmware, I just flasher CM10 and it's been stable since then.
My girlfriend got it as a present and she's quite happy with it!
Thank you all for the help!
Hello people, sorry for the long post, but i hope theres sufficient information to help you help me.
So... I come here to ask for your help and opinion. I need your guidance.
History: I was using my Moto G (2nd gen) to control the Smart TV Youtube App when, suddenly, my phone freezed completely. I tried to lock/unlock the screen and to turn off but it reset by himself and i was "oh, ok, good". Well, not so good. When it turned on again it showed the Motorola blue logo screen but turned off. Then turned on again, showed the logo, turned off and stayed is this loop until the battery went dry. After recharging i tried to turn it on again, but the same thing happened. I also tried to enter Recovery and Factory Reset but, again, the same thing happened. It doesn't even shows the screwed android logo upon recovery selection.
I made some research hoping there was a way to access the internal memory, to backup everything i could, before sending it to the technical assistance (i would copy even system files if possible).
I connected via usb to my computer, tried adb, tried fastboot, nothing worked.
Reading about fastboot stuff i found this comments on a website ( lifehacker .com/the-most-useful-things-you-can-do-with-adb-and-fastboot-1590337225 ):
"Another thing that most guides out there seem to miss.... If you need to do something in a custom recovery ROM, you do not need to flash it. You can just directly boot it from a local image on your computer using adb. A lot less destructive.
Something like:
adb boot CMR.img"
"I don't think he means "destructive" in the sense of it harms your phone. But rather, that using one recovery does not mean you have to eliminate the previous one. Say you want to try out some feature of TWRP, but you really like Clockworkmod Recovery. This would allow you to run TWRP temporarily, while still keeping Clockworkmod as the default recovery.
Sort of like using a Live DVD to boot into Ubuntu without destroying your Windows partition."
Now my question(s) is(are): Can I do something to save some data without compromising my warranty, so I can send my phone to Assistance later?
If I can flash the ROM (and access my data), do I need to unlock and/or root the phone? Is this process reversible?
I hope you can help me, thanks.
Hi everyone,
A few days ago I ran my Moto X 2014 out of battery while watching a video. It just shut off, which has come to be normal with its older battery. However, after it shut off it seemed to have corrupted much of the data for the GUI, and even what loads wont properly unlock the phone. I have tried wiping the catche, holding power + volume for 3 minutes (as reccomended by motorola support) and more at no avail. I am wondering if there is any way to recover my photos and some other data without getting into the OS? My computer can see the phone, but since it is not unlocked I cannot access any of the file system. If there is it would be a great help, as I did not back up my phone. If you have any possible idea how to lmk, I am ready to try nearly anything.
Thanks
jmar896 said:
Hi everyone,
A few days ago I ran my Moto X 2014 out of battery while watching a video. It just shut off, which has come to be normal with its older battery. However, after it shut off it seemed to have corrupted much of the data for the GUI, and even what loads wont properly unlock the phone. I have tried wiping the catche, holding power + volume for 3 minutes (as reccomended by motorola support) and more at no avail. I am wondering if there is any way to recover my photos and some other data without getting into the OS? My computer can see the phone, but since it is not unlocked I cannot access any of the file system. If there is it would be a great help, as I did not back up my phone. If you have any possible idea how to lmk, I am ready to try nearly anything.
Thanks
Click to expand...
Click to collapse
You could boot into TWRP recovery and access your files via USB.
If you aren't using TWRP download it and perform a "temporary flash" by running the following command in an admin prompt:
fastboot boot twrp.img
glauberlima said:
You could boot into TWRP recovery and access your files via USB.
If you aren't using TWRP download it and perform a "temporary flash" by running the following command in an admin prompt:
fastboot boot twrp.img
Click to expand...
Click to collapse
Won't work, his bootloader is locked, which means he can't boot nor flash twrp. And if he unlocks it, it erases all the data.
There isn't anything you can do. The only option is factory reset...unfortunately everything will be lost. It's important to make backups for when things like this happen.
Sent from my XT1095 using Tapatalk
Thanks for the help guys, that's what I was figuring. Ive only had the phone for a month and didnt think it would fail so soon. Well, I guess I wont get bitten by the same snake twice, Ill be replacing it with a phone that has an SD card slot within the next day or 2.
jmar896 said:
Thanks for the help guys, that's what I was figuring. Ive only had the phone for a month and didnt think it would fail so soon. Well, I guess I wont get bitten by the same snake twice, Ill be replacing it with a phone that has an SD card slot within the next day or 2.
Click to expand...
Click to collapse
was usb debugging on? if yes you can recover the data through adb