Question Screen issues - Samsung Galaxy S21 Ultra

hey
has anyone here had issues with their screen - im getting some smudges on the middle right side stretching towards the center of the phone - is a darker smudge most evidently in white/grey/light colours situations or low luminosity
it also has a green hue when seen at an angle
i tried all sorts of troubleshooting but it wont go away - if any - i think its getting worse
i will have to send the phone back for a replacement but am wondering if others have had this issue and is it just me or this year's quality of display is worse than in past years ( i never had issues with the display till this year)

Two words. Amoled lottery.

tim2london said:
hey
has anyone here had issues with their screen - im getting some smudges on the middle right side stretching towards the center of the phone - is a darker smudge most evidently in white/grey/light colours situations or low luminosity
it also has a green hue when seen at an angle
i tried all sorts of troubleshooting but it wont go away - if any - i think its getting worse
i will have to send the phone back for a replacement but am wondering if others have had this issue and is it just me or this year's quality of display is worse than in past years ( i never had issues with the display till this year)
Click to expand...
Click to collapse
Nope...clearly a screwed screen. Replace it before Samsung finds a way to put the blame on you...

Related

screen defect?

I just got a tilt about a week ago and ive noticed that in the middle of the screen there seems to be a purple greenish tint when put against incandescent light. The size of said glint varies in size but i'm unable to see what changes the size. Not sure if its heat or pressure or something. The touch screen works perfectly its just really annoying to always see such an annoying glint.
An interesting discovery is that when i press all four corners of the screen it disappears and when i press in the middle of the little square it seems to spread out. I feel like theres some kind of material or something in the touch screen that is causing this due to pressure. I keep it in a hard case in my pocket so the screen isnt pressed on inadvertently.
I've searched the forum for any answers but i havent seen anything about it. Any response or help would be greatly appreciated. I'll try to get a picture of it up asap but i left my camera at a friends house and dont know when im getting it back...thanks in advanced
~sayazs
Do you see the same "annoying glint" under neon light (not day / sunlight)?
Lots of NOKIA and SONY ERICSSON phones for example get this screen recolorization under direct sunlight - this has nothing to do with the screen being defective but with the plastic above the screen which breaks the light and shows you this colored spots. If you can't see the same spot under direct neon light then this might be the cause.
It is normal that you get color changes while pressing the screen in. First of, you press / bent the protecting plastic and the liquid within the screen which causes the incoming light to break in a different angle, therefore the color changes. (BTW: you shouldn't do that too often, it can cause permanent stains on your screen!).
There sure is the possibility that your screen gets pressure from underneath due bad assembling! If you're still under warranty, try to get a replacement.
yeah you cant see it in day light. but i feel as though there is constant pressure on the screen between the plastic and liquid since the spot is always there and doesnt really go away (unless of course in daylight).
well im thinking im going to go back for a replacement. thanks for the quick answer!

[Q] display problem

Hi I have a small problem with my galaxy and I wonder if it is a common thing or is it a sporadic case. I recently took my galaxy in assistance for the replacement of the screen (between lcd and capacitive glass had a hair) Once again after a while 'I realized (I think that there is a problem from the beginning) that appeared on the display strange signs. Initially I thought it was a lcd problem then I tried to shift the LCD image and saw that signs remained fixed as if they were between display and glass. I brought the phone back in service but they said there were no defects. For sureness (they were very nice) they showed me another galaxy just out of the box and presented the same peculiarities. It seems to me (but I'm not sure) that the first galaxy that I had not had this feature.
If you want to help me try to manually set the display brightness to low and pull down the curtain of the notification bar, or choose a dark gray background and gimme an answer.
thank you
i attach a photo
anyone?
I saw that many people have downloaded the image.
thank you
Can you explain what is so peculiar about it ? I dont see anything wrong with that image . Is it the three orange color curved lines ?? (though that looks to me like a reflection of something).
Are you talking about the red haloing effect around the white text?
Apart from the orange claw 'reflection' in the top right there is nothing discernible about that image.
orange signs are camera lens reflection. I talk about grey zones of images. If you watch closely you notice that some grey pixel zones are different from other. With a kind of green blur.
thank you for your answers
Is this what you are concerning about?
http://forum.xda-developers.com/showpost.php?p=8766267&postcount=12

[Q] Screen getting dark; blue tint and marks behind display

My Captivate's screen has suddenly gotten much darker than usual. Even at low brightness, the image quality used to be really good and the screen was really sharp. Now, for some reason, it seems to have gotten noticeably darker and duller. Aside from that, the whites seem to be tinted blue. I know this is an existing issue with the Super-AMOLED's so I'm not too worried -- I'm thinking it was probably always tinted and I'm only noticing it now that I'm really looking. The last thing I noticed about the display is a set of odd marks behind the screen; oval-shaped markings slightly to the right of center running from top to bottom and left to right. Anyone know what these are?
Assuming you haven't flashed a kernel with the brightness fix, color fix, etc. you can get the phone exchanged through warranty for display problems. One of ours developed an issue with the tint and clarity and we had it replaced no problem.

Screen bleeding

I got my O2x a week ago, in the first few days, backlight bleeding wasn't that obvious and it didn't affect me too much, but now its starting to get worse, in what ways can we fix it? Contact LG? Or get a new lcd screen panel and install it?
How does screen bleeding look like?
I have visible light when display is completely black, but it certainly does not bother me. But i can't imagine how technically could it be getting worse - there are simply white LEDs and display, unless you smash the phone, they should be in same position forever
yes quite, i believe screen bleeding can not get worse over time, maybe its just you ?
cuz its nothing like a virus, that spreads.. its a completely mechanical thing that is affected only by force (kinda)
bleeding getting worse?
have you dropped your phone or something?
cause it will only get worse if something happened to your phone that the LCD itself misaligned (can't find the proper word ).
I have no idea but it seems like the whites are a little bit more visible when your booting (or complete black background)

Let me clear up the Yellow Hue problem.

I'm not an expert, my conclusion is based on my time spent with my old Z1 ( defective screen, Sony service center agreed as well ) and my new Z1.
So here goes:
I bought a Sony Xperia Z1 C6902 around the end of last month. After coming home I almost immediately felt like there was something wrong with the screen.The display light seemed to be coming from the sides ( like underwater divers with lights).I had this yellow hue and slight tilts would produce drastic washing out + more of this mysterious "yellow hue" everyone's been talking about.The display just didn't seem uniform. Videos and pictures however seemed to display perfectly. A completely white screen would appear patchy.
After a lot of running around, going nuts and tweeting, I finally got my replacement Z1 today.
Now : Slight tilts DO NOT produce drastic washing out anymore.The screen displays uniformly now .The sharpness of viewing angles still sucks, and there is slight washing out, but only after you're holding it at an awkward angle.
HOW TO CHECK IF YOUR Z1 displays whites correctly.
Do this : Go to your service menu. In your device, open the dialer and enter *#*#7378423#*#* to access the service menu.
Hit Service Tests ---> Display
You will notice the 1st and 2nd screens match the yellow/off whitish tone of the settings menus. ( On a bad screen it will be patchy, on a good screen it will be uniform )
Now tap the screen 8 times
THIS screen will show you if your device displays whites correctly.
(attached pics of my replaced Z1's display test from the service menu )
Conclusion.
There are 2 things going on here.The yellow hue and and bad Z1 screens are two different issues, but not completely separate.
The yellow hue /off whitish color seems to be Sony's color config for the Z1.( check the screen i've mentioned above to know if your device shows whites correctly )
The bad screens are the ones that don't display uniformly and seem patchy ,have drastic washing out on slight tilting ( which in turn, seems to make the "yellow hue" seem worse, making people think they're connected.)
So,
Bad Screen : Patchy when displaying a full white screen, drastically bad viewing angles, not uniform, display distortion on even a slight tilt.
Good Screen : Decent viewing angles, NOT patchy when displaying a full white screen, uniform display.
ALL screens seem "yellow".
Sony's customer service here was SO SLOW and It should have happened sooner but after almost a month, I'm finally using the device I paid for.
Trust your eyes. Don't blindly accept that all Z1 screens are bad. The Z1 has a lovely display.Know the difference between the "yellow hue" and a defective screen.
Best of luck !
When you say patchy are you referring to like uniform patterns squares (pixelated within)? I see these pixelated squares for all colors in the screen calibration and the 2nd color was like very light patchy horizontal bars. I thought it was my thumbprints but no. I cleaned the screen before the test.
Sent from my Sony Xperia™ Z1 on XDA Premium 4 mobile app
shaunwu said:
When you say patchy are you referring to like uniform patterns squares (pixelated within)? I see these pixelated squares for all colors in the screen calibration and the 2nd color was like very light patchy horizontal bars. I thought it was my thumbprints but no. I cleaned the screen before the test.
Sent from my Sony Xperia™ Z1 on XDA Premium 4 mobile app
Click to expand...
Click to collapse
Nope, that's not what I mean. When I say patchy I mean a non uniform like display. Almost looks like there's light patches of water on the screen.
hoezay said:
I'm not an expert, my conclusion is based on my time spent with my old Z1 ( defective screen, Sony service center agreed as well ) and my new Z1.
So here goes:
I bought a Sony Xperia Z1 C6902 around the end of last month. After coming home I almost immediately felt like there was something wrong with the screen.The display light seemed to be coming from the sides ( like underwater divers with lights).I had this yellow hue and slight tilts would produce drastic washing out + more of this mysterious "yellow hue" everyone's been talking about.The display just didn't seem uniform. Videos and pictures however seemed to display perfectly. A completely white screen would appear patchy.
After a lot of running around, going nuts and tweeting, I finally got my replacement Z1 today.
Now : Slight tilts DO NOT produce drastic washing out anymore.The screen displays uniformly now .The sharpness of viewing angles still sucks, and there is slight washing out, but only after you're holding it at an awkward angle.
HOW TO CHECK IF YOUR Z1 displays whites correctly.
Do this : Go to your service menu. In your device, open the dialer and enter *#*#7378423#*#* to access the service menu.
Hit Service Tests ---> Display
You will notice the 1st and 2nd screens match the yellow/off whitish tone of the settings menus. ( On a bad screen it will be patchy, on a good screen it will be uniform )
Now tap the screen 8 times
THIS screen will show you if your device displays whites correctly.
(attached pics of my replaced Z1's display test from the service menu )
Conclusion.
There are 2 things going on here.The yellow hue and and bad Z1 screens are two different issues, but not completely separate.
The yellow hue /off whitish color seems to be Sony's color config for the Z1.( check the screen i've mentioned above to know if your device shows whites correctly )
The bad screens are the ones that don't display uniformly and seem patchy ,have drastic washing out on slight tilting ( which in turn, seems to make the "yellow hue" seem worse, making people think they're connected.)
So,
Bad Screen : Patchy when displaying a full white screen, drastically bad viewing angles, not uniform, display distortion on even a slight tilt.
Good Screen : Decent viewing angles, NOT patchy when displaying a full white screen, uniform display.
ALL screens seem "yellow".
Sony's customer service here was SO SLOW and It should have happened sooner but after almost a month, I'm finally using the device I paid for.
Trust your eyes. Don't blindly accept that all Z1 screens are bad. The Z1 has a lovely display.Know the difference between the "yellow hue" and a defective screen.
Best of luck !
Click to expand...
Click to collapse
your serial no. dude ?
Not sure if it helps but my previous Z1 was a BH904
this one is a BH906

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