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YESTERDAY my phone locked when i turned hit the power button. i havent used a password device lock since i got the phone months ago so i have no clue how it happened. no passwords would work but i simple soft reset solved the problem.
TODAY i noticed that i didn't have a data connection like usual, since i always have push email running. opened up active sync and all server info was missing.
all i did was a system restore and got everything back to normal.
I have never had any of these problems and i figure i would share them with you in case its a bug of some sort.
every now and then my phone will say its locked; i am unsure if its a button i hit or what; but i then have to use my stylus to be able to hit the small icon that says unlock (or something like that) (it is frustrating when you are driving and the phone becomes lock and you are trying to hit that small icon with you finger to unlock it).
I must say though i have never entered a password for locking nor has my phone required to enter a password when it says it has become locked; but still is wierd that sometimes my phone says its locked and i have to exit out of the lock through the small icon (which is difficult to hit with your finger)......
hello77 said:
every now and then my phone will say its locked; i am unsure if its a button i hit or what; but i then have to use my stylus to be able to hit the small icon that says unlock (or something like that) (it is frustrating when you are driving and the phone becomes lock and you are trying to hit that small icon with you finger to unlock it).
I must say though i have never entered a password for locking nor has my phone required to enter a password when it says it has become locked; but still is wierd that sometimes my phone says its locked and i have to exit out of the lock through the small icon (which is difficult to hit with your finger)......
Click to expand...
Click to collapse
your situation is probably that you are holding in the red phone button too long. that will lock the phone. mine on the other hand locks and asks for a password.
You know, I had this today. Got my phone out and the screen was much darker than normal. After a bit of prodding I noticed the left softkey had changed to "unlock".
I have no idea why this happene, though just tried holding down the red button as you said and it did indeed lock. How strange!
Yep. Holding the END key results in your phone locking. I used to use this method to lock my phone before S2U2 did it for me.
I believe pretty recently, someone found a way to re-map holding the END key. Do a bit of searching and I'm sure you'll find it.
FYI- back to the topic. has anyone experienced either situation?
Hi all
My screen light, when my qwerty is slide in, stop working. Idk why, but the touchscreen is not affected. When keyboard is out, it works fine...
is there any solution? is there any way to "force" the light on, even slide in/out my keyboard?
any ideas?
thanks a lot
Dalamar666 said:
Hi all
My screen light, when my qwerty is slide in, stop working. Idk why, but the touchscreen is not affected. When keyboard is out, it works fine...
is there any solution? is there any way to "force" the light on, even slide in/out my keyboard?
any ideas?
thanks a lot
Click to expand...
Click to collapse
Factory reset and/or reflash firmware with rsd lite
If device is not rooted factory reset should work.
Or
There are some apps like lightflow that may help
Sent from my XT907 using Tapatalk
Thanks a lot
Lightflow is for notifications?
I was referring to the backlight.
I think that it's a HW problem, poor connection between the screen and qwerty or something similar. I put a little carton between the keyboard and the screen and the lights on...
Hi again
My screen doesn't work anymore.
I dont know what happened with my phone, i think that in a reboot it entered to safestrap or other option and doesn't boot.
When I press vol keys, my D4 vibrates.
My pc shows 2 disk but I can't see the data (maybe it's unmount?).
I can't see the device via ADB.
PD: Fortunately, previously I made a backup of memory (8 GB) ... but I wanted made a full backup with safestrap D:
Dalamar666 said:
Hi again
My screen doesn't work anymore.
I dont know what happened with my phone, i think that in a reboot it entered to safestrap or other option and doesn't boot.
When I press vol keys, my D4 vibrates.
My pc shows 2 disk but I can't see the data (maybe it's unmount?).
I can't see the device via ADB.
PD: Fortunately, previously I made a backup of memory (8 GB) ... but I wanted made a full backup with safestrap D:
Click to expand...
Click to collapse
Your LCD or flex cable likely failed, fairly common with slide out droids
both can be replaced
you need to unlock you screen to see data on drives
Likely the Digitizer is still working, just need to guess where the unlock is
sd_shadow said:
Your LCD or flex cable likely failed, fairly common with slide out droids
both can be replaced
you need to unlock you screen to see data on drives
Likely the Digitizer is still working, just need to guess where the unlock is
Click to expand...
Click to collapse
Thanks again! superfast answer
Now, my pc shows "mot single adb interface" in device manager. But when i'm listing ADB devices, doesn't show my D4
Phone: LG G2 AT&T version (D800), unrooted, stock (no custom recovery), wifi off (but phone will automatically connect to home network if wifi can be turned on), not sure if usb debugging is on
What exactly I'm trying to do: get files and data from my phone to my PC (e.g. photos, contacts, notes, music) for later transfer to a new phone.
Details of the problem:
- The phone is pattern locked.
- The screen is cracked and totally unresponsive to touch.
- Upon pressing the power button or USB connection, the screen displays the lock screen. However, only about the top third of the lock screen is visible on the lower part of the screen; only the top row of the lock pattern grid is shown.
- Upon USB connection to mouse via USB OTG cable, the screen displays only the first frame. That is, it will display where the cursor was when the display was turned on, but not any subsequent movement of the cursor.
- Upon USB connection to PC, the phone enters MTP mode. However, when attempting to access the phone's files from the
PC, nothing is displayed, because the lock screen has not been bypassed.
I'd very much rather not let go of the data on my phone, so I hope someone can help. Any thoughts?
The_Pascuzzi said:
Phone: LG G2 AT&T version (D800), unrooted, stock (no custom recovery), wifi off (but phone will automatically connect to home network if wifi can be turned on), not sure if usb debugging is on
What exactly I'm trying to do: get files and data from my phone to my PC (e.g. photos, contacts, notes, music) for later transfer to a new phone.
Details of the problem:
- The phone is pattern locked.
- The screen is cracked and totally unresponsive to touch.
- Upon pressing the power button or USB connection, the screen displays the lock screen. However, only about the top third of the lock screen is visible on the lower part of the screen; only the top row of the lock pattern grid is shown.
- Upon USB connection to mouse via USB OTG cable, the screen displays only the first frame. That is, it will display where the cursor was when the display was turned on, but not any subsequent movement of the cursor.
- Upon USB connection to PC, the phone enters MTP mode. However, when attempting to access the phone's files from the
PC, nothing is displayed, because the lock screen has not been bypassed.
I'd very much rather not let go of the data on my phone, so I hope someone can help. Any thoughts?
Click to expand...
Click to collapse
Get a micro USB to OTG cable and connect a wired mouse. You can then use the mouse to draw your pattern and unlock the device. Then connect to PC and recover your data.
The Merovingian said:
Get a micro USB to OTG cable and connect a wired mouse. You can then use the mouse to draw your pattern and unlock the device. Then connect to PC and recover your data.
Click to expand...
Click to collapse
Thank you for your reply, but I've already tried that.
The_Pascuzzi said:
- only about the top third of the lock screen is visible on the lower part of the screen; only the top row of the lock pattern grid is shown.
- Upon USB connection to mouse via USB OTG cable, the screen displays only the first frame. That is, it will display where the cursor was when the display was turned on, but not any subsequent movement of the cursor.
Click to expand...
Click to collapse
At this point, the only other thing I can think of is those 5-in-1 OTG adapters that allow simultaneous mouse input and HDMI output, so I can see where my cursor is pointing via TV. The thing is they're hard to come by around here. They're not exactly cheap, either.
The_Pascuzzi said:
Thank you for your reply, but I've already tried that.
At this point, the only other thing I can think of is those 5-in-1 OTG adapters that allow simultaneous mouse input and HDMI output, so I can see where my cursor is pointing via TV. The thing is they're hard to come by around here. They're not exactly cheap, either.
Click to expand...
Click to collapse
Depending on the method required for your model number, you can try rooting and/or flashing custom recovery, use the custom recovery to create a nandroid backup and extract the data from the backup(backups made in TWRP recovery are almost impossible to extract valid data from), or while in recovery you can try using adb to pull the data you want or even do an adb backup then extract the data from the adb backup using something that can extract .tar/.rar files. You could even use adb with root to delete/modify the data stored for lockscreen then you can probably connect to PC normally and transfer whatever you're after.
Please. Please help me out to get my files from my damaged screen P20 Pro
To be honest I'm starting to hate those HUAWEIS... It have done the same thing twice in a row, this time I was more prepared when last time but still same thing happening, I cannot connect it to PC or even TV thats means I can't get anything out of it :crying:
This time I am 100% sure I had USB Debugging enabled, also HiSuite is also was installed on my phone I just didn't use it. Now when I really need it connect it to my PC it doesn't work! No matter what I do... That is super annoying as they made very simple thing, super complicated and annoying...
- HiSuite doesn't find my phone and keeps popping messages that I need to enable USB Debugging even when its already enabled.. It also gives me message sometimes that I need to install HiSuite on my phone as well but its already installed.. I had checked it trough my PC via Google Play and it says its already installed. Totally useless app if you having screen problems.. I also tried “dr.phone” which cannot find my phone too and few other cant remember the names but unsuccessfully too
The worst thing is that before damaging my screen it was able to access files I was also able to use my Type C HDMI adapter without any problems on TV and Projector but now it doesn't work too... What the hell? WTF is wrong with that thing? The only reason I can think of is that before connecting it to PC or TV I have to unlock my phone first for some stupid Huawei safety reasons and now when I cannot do it because of my screen problem it doesn't connect to anything? If I am right, is there is any way go around that, take off the screen lock without resetting whole device??
On top of all this super annoying bull**** I have found on another Android device which Im using now that all the contacts I saved with my P20 Pro wasn't actually saved into my google contacts at all and all my new contacts for over half year are gone too on all other devices, for some stupid reason it didn't saved them to my google acc even when I am always saving it that way. I never had such a problems with any other devices in the past and I am android user over 7 years.. This phone can get really annoying in some situations, it does what it wants
Can anyone help me out on this one? That would be Amazing :good:
Use a kB to type your pin unless the screen works..
Then copy out..
If you can't turn on usb / hdmi then you'll never guess it..
kB over usb c is your best bet mate..
End of..
Hard times man.
OR....
You get the repair guy to do it whilst you're there lol..job done.
which part of your screen is damaged? the touch or the display or both? Not able to do something you really want might be really frustrating. If I were you, I'd do this way.
I'd plug-in a USB-C hub ( with USB ports for keyboard/ mouse combo, another USB port for storage device, and a HDMI output). Plug-in my flash drive, mouse/ kb, and the monitor (or TV).
the phone will instantly switch to the desktop mode and you will be able to use the keyboard/ mouse and able to copy the files to the flash drive you plugged in.
Maybe you'll need one of those USB-C adapter with power pass-through.
dodocool-Adapter-Delivery-MacBook-Chromebook
Hey! I have a similar condition with OP. Thing is, I have a USB-C to HDMI connector, and I tried connected it to my monitor. But it's not automatically switch to Desktop mode, instead my phone screen is displayed in my monitor. The thing is, I have enabled password requirement after reboot, and I can't type the password even with a keyboard or a mouse (I was guessing the numpad pattern hundred times, and just click the areas).
So here's the review:
1. Screen cracked
2. No display
3. Touchscreen not working
4. ROM EMUI 8.1
5. Bootloader LOCK (No root, no custom recovery)
6. USB Debugging disabled
7. Password authentication after restart is enabled
8. Can display the screen on my monitor via USB-C to HDMI
9. Mouse and keyboard seems to responding, but not work when typing my password, the screen just freeze when I tried to do that and nothing happen
10. HiSuite acknowledge my device but can't do anything because I haven't allow USB debugging connections.
11. Data not sync to Huawei Cloud
I will not repair the screen because it's $250 exc. labor cost in my country, I preferred save my money to bought another phone. I want to access my data on the phone, Any suggestion?
dladz said:
Use a kB to type your pin unless the screen works..
Then copy out..
If you can't turn on usb / hdmi then you'll never guess it..
kB over usb c is your best bet mate..
End of..
Hard times man.
OR....
You get the repair guy to do it whilst you're there lol..job done.
Click to expand...
Click to collapse
Thank you for you answer mate. I ordered adapter and the keyboard but some reason it still didn't do the trick. But it does work on other devices straight away. Strange... maybe again some stupid huawei security thing.. I will try dock option, its my last chance :crying:
spiderx_mm said:
which part of your screen is damaged? the touch or the display or both? Not able to do something you really want might be really frustrating. If I were you, I'd do this way.
I'd plug-in a USB-C hub ( with USB ports for keyboard/ mouse combo, another USB port for storage device, and a HDMI output). Plug-in my flash drive, mouse/ kb, and the monitor (or TV).
the phone will instantly switch to the desktop mode and you will be able to use the keyboard/ mouse and able to copy the files to the flash drive you plugged in.
Maybe you'll need one of those USB-C adapter with power pass-through.
dodocool-Adapter-Delivery-MacBook-Chromebook
Click to expand...
Click to collapse
Thanks for your respond :good: Im not sure about touch screen, I dont thing its working but I can't fully check that at the moment, as for screen its completely dark. You think so? I just ordered type c dock, hope it will do the trick, as keyboard alone with adapter doesn't do the trick :crying: so dock is probably my last chance. Thanks for the advice, I hope it will work
Sw1pe said:
Thank you for you answer mate. I ordered adapter and the keyboard but some reason it still didn't do the trick. But it does work on other devices straight away. Strange... maybe again some stupid huawei security thing.. I will try dock option, its my last chance :crying:
Click to expand...
Click to collapse
You may need to select something on screen to allow it. Does video come up? Or do any peripherals work?
Are you powering the hub?
Wired or wireless KBM
My wireless one in work, didn't work for me, whereas my wired ones did.
Are you on emui or a custom ROM?
Tbh custom ROMs would probably have more luck from experience.
Did you alter the default usb mode from charging to anything else?
That may also be causing an issue..
Does any input work at all on the phone ? Could you try by measuring input on an identical device then touch the exact part of the screen to unlock it??
I've been here before, but it is starting to look like a lost cause pal.
dladz said:
You may need to select something on screen to allow it. Does video come up? Or do any peripherals work?
Are you powering the hub?
Wired or wireless KBM
My wireless one in work, didn't work for me, whereas my wired ones did.
Are you on emui or a custom ROM?
Tbh custom ROMs would probably have more luck from experience.
Did you alter the default usb mode from charging to anything else?
That may also be causing an issue..
Does any input work at all on the phone ? Could you try by measuring input on an identical device then touch the exact part of the screen to unlock it??
I've been here before, but it is starting to look like a lost cause pal.
Click to expand...
Click to collapse
It looks like this phone does everything he can to keep my data locked :laugh: I connected it successfully via Type C Hub (Good recommendation btw :good::good For some reason my old type c hdmi adapter just doesn't work after screen crash
So finally I have got my hdmi signal back, I can see my lock screen now which is a very good sign, mouse and keyboard works too but now I got another super silly problem which now makes me look like this peace of **** is laughing out of me
I tried connecting my phone to TV and Projector, I can see my lock screen fine but once I push Space on my keyboard or scroll the screen with my mouse to unlock the screen I lose my screen connection straight away...
I tried entering my code on blank screen, pushing enter etc... but nothing happens or if it does my screen is completely dark and I can see nothing, I push on/off button twice and I get back my screen connection back with my lock screen again asking for same code Seriously wtf?
It looks like that moment which lets you type the password in can't be transmitter on my tv/projector for lets say some resolution issues... just guessing but my code entering on blank screen doesn't look like is doing anything either
I have an official Rom without any tweaks
Sw1pe said:
It looks like this phone does everything he can to keep my data locked :laugh: I connected it successfully via Type C Hub (Good recommendation btw :good::good For some reason my old type c hdmi adapter just doesn't work after screen crash
So finally I have got my hdmi signal back, I can see my lock screen now which is a very good sign, mouse and keyboard works too but now I got another super silly problem which now makes me look like this peace of **** is laughing out of me
I tried connecting my phone to TV and Projector, I can see my lock screen fine but once I push Space on my keyboard or scroll the screen with my mouse to unlock the screen I lose my screen connection straight away...
I tried entering my code on blank screen, pushing enter etc... but nothing happens or if it does my screen is completely dark and I can see nothing, I push on/off button twice and I get back my screen connection back with my lock screen again asking for same code Seriously wtf?
It looks like that moment which lets you type the password in can't be transmitter on my tv/projector for lets say some resolution issues... just guessing but my code entering on blank screen doesn't look like is doing anything either
I have an official Rom without any tweaks
Click to expand...
Click to collapse
Disconnect either the mouse or the kB. Might be too much power. Are you powering it?? Change cable. Change TV.
No it doesn't have external power source. My current type c hub, doesn't have this option. Only Hdmi, 2x Usb 3 and sd & micro usd slots. Is there is anyway to add it now externally?
I have tried it already with single kb or mouse. Even connecting my wireless kb just with usb type c adapter with no luck. Once I come back home today I will give a try with only Wired Keyboard connected. Haven't tried that yet
Sw1pe said:
No it doesn't have external power source. My current type c hub, doesn't have this option. Only Hdmi, 2x Usb 3 and sd & micro usd slots. Is there is anyway to add it now externally?
I have tried it already with single kb or mouse. Even connecting my wireless kb just with usb type c adapter with no luck. Once I come back home today I will give a try with only Wired Keyboard connected. Haven't tried that yet
Click to expand...
Click to collapse
it's better to use USB-C hub with power delivery (i.e, u can plug in your charger to the hub).
I also tried your scenario at home last night. I plug-in my keyboard, mouse and HDMI cable to the hub, then i plug-in the hub to my phone while the phone is locked. first, there is nothing. No signal.
Then i press power button on the phone, I then saw the mirror of phone display on the monitor.
When swipe the mouse to reveal the unlock screen, yes, the monitor suddenly lost the signal, but just continue typing in the password correctly. The phone will be unlocked and u will get back the HDMI signal on the monitor.
then pull down the notification panel and activate the EMUI desktop mode. That's it.
spiderx_mm said:
it's better to use USB-C hub with power delivery (i.e, u can plug in your charger to the hub).
I also tried your scenario at home last night. I plug-in my keyboard, mouse and HDMI cable to the hub, then i plug-in the hub to my phone while the phone is locked. first, there is nothing. No signal.
Then i press power button on the phone, I then saw the mirror of phone display on the monitor.
When swipe the mouse to reveal the unlock screen, yes, the monitor suddenly lost the signal, but just continue typing in the password correctly. The phone will be unlocked and u will get back the HDMI signal on the monitor.
then pull down the notification panel and activate the EMUI desktop mode. That's it.
Click to expand...
Click to collapse
Thank for your respond. It's sounds simple and obvious but for some reason I can't get through that bit for some reason, I even started thinking if google could changed my password but thats very unlikely but its acting as it is, as I don't know how can I type my password so many times and it still wont pick it up
I will give another good try today once I get back home, it does look like I tried that already but will give another try. The thing that you lose signal at code bit as well tells me that it not just happening for me and that my kb and mouse should be still working at that time as i though I could be getting full disconnection at that time.
Do you need to click Enter to confirm typed code in? O does it unlocks straight away after correct code is entered? Tried both still
Hi did you manage to get this sorted? I'm experiencing exactly the same now. Tia
Same issue
Maz0281 said:
Hi did you manage to get this sorted? I'm experiencing exactly the same now. Tia
Click to expand...
Click to collapse
Did you manage to get anywhere? In the same boat. Can get lock screen up using HDMI adapter, but when I unlock, the screen goes black and the monitor says no longer receiving signal and goes into standby mode.
I have the same problem - even with a active USB-C hub...
Sw1pe said:
Thank for your respond. It's sounds simple and obvious but for some reason I can't get through that bit for some reason, I even started thinking if google could changed my password but thats very unlikely but its acting as it is, as I don't know how can I type my password so many times and it still wont pick it up
I will give another good try today once I get back home, it does look like I tried that already but will give another try. The thing that you lose signal at code bit as well tells me that it not just happening for me and that my kb and mouse should be still working at that time as i though I could be getting full disconnection at that time.
Do you need to click Enter to confirm typed code in? O does it unlocks straight away after correct code is entered? Tried both still
Click to expand...
Click to collapse
OK. This is how I got my P20 Pro to work.
- I used a generic USB-C to HDMI Adapter. Mine was the Baseus UCN3277.
- Screen Broke completely
- Touch not working
- Fingerprint not working
I just used a wired cheap HP USB Keyboard connected to the USB-Adapter. Using a wired Mouse made it not work for me. I think this draws to much power.
Connecting power to the USB-Adapter also made it not work. (This might be just for this Adapter)
Remove all Sim cards! I had one in the second slot. This made it not work.
This is how it works for me:
1. Connect the USB-Adapter to the Phone and the TV
2. Press the Power button on the phone -> Screen appears on the Monitor
3. Press Space -> Monitor goes black (seems to be some security feature from huawei)
4. Despite the black monitor, type the Password on the Keyboard (I did not use the numpad)
5. If the Password is correct, your in at this point
I used teamviewer to control the phone, so that I could confirm the RSA Fingerprint message, when I want to use adb on the PC.
Hope this helps for people with the same problem.
I am having unfortunatly the same problem here. I did managed to get my phone's screen on my monitor for only seconds (sometimes scretched all the way to 16:9 aspect ratio), but often just black screen or a grey screen with the time and a unlock icon beneath it.
Strange enough it all works right away on my newer Samsung. I tried different mouses and HDMI cables. Going to try a different monitor or TV aswell. Anyone other suggestions?
spiderx_mm said:
it's better to use USB-C hub with power delivery (i.e, u can plug in your charger to the hub).
I also tried your scenario at home last night. I plug-in my keyboard, mouse and HDMI cable to the hub, then i plug-in the hub to my phone while the phone is locked. first, there is nothing. No signal.
Then i press power button on the phone, I then saw the mirror of phone display on the monitor.
When swipe the mouse to reveal the unlock screen, yes, the monitor suddenly lost the signal, but just continue typing in the password correctly. The phone will be unlocked and u will get back the HDMI signal on the monitor.
then pull down the notification panel and activate the EMUI desktop mode. That's it.
Click to expand...
Click to collapse
i'm on a same boat...
i have usb hub with hdmi and power delivery + extra usb ports for mouse/keyboard...
can't get pass the gray lockscreen with clock and lock icon - when i press space on the keyboard, talkback says it requres a pattern code which i have to guess where to draw (or so i think)...
can pattern be entered via keyboard's numpad? (like a phone numpad where 1 is a top left corner and 9 in bottom right corner)
Whoa, thanks for this thread. Same problem here, but with my P30.
I only used my mouse before, but with my Sidewinder keyboard it worked. I had to touch my phone, then put in my password and now i have acess to my old phone and safe all the photos. THANK YOU!!!
I used this hub and connected it to a normal usb c power supply https://www.amazon.de/gp/product/B07RQLF6M8/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
sukram1989 said:
Whoa, thanks for this thread. Same problem here, but with my P30.
I only used my mouse before, but with my Sidewinder keyboard it worked. I had to touch my phone, then put in my password and now i have acess to my old phone and safe all the photos. THANK YOU!!!
I used this hub and connected it to a normal usb c power supply https://www.amazon.de/gp/product/B07RQLF6M8/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
Click to expand...
Click to collapse
were you able to put in the password with your keyboard or did you use your phone. My screen is broken and unusable so I'd have to guess the password?
I have the same problem with my Mate 20X. the phone feed to the monitor freezes or just goes blank as soon I swipe/unlock the phone to put in my password. I tried different combinations with my USB-C hub (powered, not powered, only mouse, only keyboard, both) but it still doesn't work.
I bought a 5a from the Google Store in the US back in Nov 2021. I have since moved to New Zealand.
So apparently the Pixel 5a was never released here, so support options are extremely limited. Google store support says I'd need to mail the phone back to the US to get warranty service done. I don't think so.
Here's what happened:
Phone was working fine. Was on a phone call. Screen froze. I could hear the person, but they couldn't hear me. I did a hard reset, and the screen went black and never came back on. The phone itself is working-- vibrations, bluetooth devices connecting, etc. But the screen remains black.
I inspected the screen for microfissures, just in case, but didn't see any. Because of how the BSOD happened, it seems very likely it's a software crash that borked my display.
I'd love to do a factory reset, but I cannot access the bootloader because the screen doesn't come on at all.
Is there a way I can access the bootloader via my laptop through USB cable without having to access the screen at all? I never rooted this phone, so I don't have an easy back door entry to the bootloader.
Thanks in advance for your help.
so, this is "funny", cause it just happened to mine, too. were you on the new 13 release? or did you use the app Repainter? cause I don't know what happened with mine. i was rooted, and thought it had something to do with that. first time it happened, i was able to use the flash tool available in the chrome browser. second time, it didn't work (couldn't reboot to fastbootd) and i had to send it in. anyways, not sure if you would have ever enabled usb debugging. enter fastboot by holding power and volume down. then do a flash with the flash tools. not sure if you'd have to wipe your data. google should receive my 5a tomorrow and hopefully they'll give me an update
so i saw 3 more posts on here about the same problem - one of em in the last week. can't be this common of a problem with other devices
Brandroid28 said:
so, this is "funny", cause it just happened to mine, too. were you on the new 13 release? or did you use the app Repainter? cause I don't know what happened with mine. i was rooted, and thought it had something to do with that. first time it happened, i was able to use the flash tool available in the chrome browser. second time, it didn't work (couldn't reboot to fastbootd) and i had to send it in. anyways, not sure if you would have ever enabled usb debugging. enter fastboot by holding power and volume down. then do a flash with the flash tools. not sure if you'd have to wipe your data. google should receive my 5a tomorrow and hopefully they'll give me an update
so i saw 3 more posts on here about the same problem - one of em in the last week. can't be this common of a problem with other devices
Click to expand...
Click to collapse
No I'm running stock everything. Not rooted but I turned USB debugging on.
What's the flash tool available in the browser you are referring to? Were you able to factory reset even with a black screen? If so, I need to know details
schleima said:
No I'm running stock everything. Not rooted but I turned USB debugging on.
What's the flash tool available in the browser you are referring to? Were you able to factory reset even with a black screen? If so, I need to know details
Click to expand...
Click to collapse
Android Flash Tool
flash.android.com
have to use chrome
yeah, the first time i was able to restore it. you should be able to tell the phone is still connected. connect the usb, hold the power and vol down buttons until you hear or see the alert it's connected. then select it on the the flash tool. choose the build to flash. i left all the options as default, but you probably don't have to relock the bootloader
Brandroid28 said:
Android Flash Tool
flash.android.com
have to use chrome
yeah, the first time i was able to restore it. you should be able to tell the phone is still connected. connect the usb, hold the power and vol down buttons until you hear or see the alert it's connected. then select it on the the flash tool. choose the build to flash. i left all the options as default, but you probably don't have to relock the bootloader
Click to expand...
Click to collapse
Just to be clear, will I need to be rooted to use this? (I am not)
schleima said:
Just to be clear, will I need to be rooted to use this? (I am not)
Click to expand...
Click to collapse
no you don't. i don't think you have to have been connected to it before. like usually when you use adb, you have to approve it from your phone the first time. but i'm not sure
Just tried this.
At one point in connecting to the Android flash tool, you have to tap on the screen to accept a debugging prompt, which doesn't work as my screen is black.
So how did you get this working?
have to tried powering on with power + vol down to see if you can get to the bootloader?
have to tried to reflash the stock rom? from here https://developers.google.com/android/images#barbet
you must use chrome browser to do this.
you only need bootloader unlocked to reflash the stock rom.
rchris494 said:
have to tried powering on with power + vol down to see if you can get to the bootloader?
have to tried to reflash the stock rom? from here https://developers.google.com/android/images#barbet
you must use chrome browser to do this.
you only need bootloader unlocked to reflash the stock rom.
Click to expand...
Click to collapse
So I'm guessing that I can get into the bootloader to attempt to unlock it, but i can't do anything with it because the screen remains black.
Is there a way that I can bypass the screen on the phone with some sort of tool that will display and let me interact with the phone on my windows laptop? If i can do that, I'll finally be able to do a factory reset without having to reflash anything.
schleima said:
So I'm guessing that I can get into the bootloader to attempt to unlock it, but i can't do anything with it because the screen remains black.
Is there a way that I can bypass the screen on the phone with some sort of tool that will display and let me interact with the phone on my windows laptop? If i can do that, I'll finally be able to do a factory reset without having to reflash anything.
Click to expand...
Click to collapse
Did you happen to have "Allow OEM unlocking" toggled on in Developer Options in Settings before the issue started happening?
EonOfBlack said:
Did you happen to have "Allow OEM unlocking" toggled on in Developer Options in Settings before the issue started happening?
Click to expand...
Click to collapse
I definitely have USB debugging enabled, but I didn't modify any other settings. It's pretty stock barbet. The problem is with the black screen I can't accept USB debugging on the phone after I initiate a request on the PC.
schleima said:
I definitely have USB debugging enabled, but I didn't modify any other settings. It's pretty stock barbet. The problem is with the black screen I can't accept USB debugging on the phone after I initiate a request on the PC.
Click to expand...
Click to collapse
Does the screen stay black but still accept inputs, or is it completely unresponsive with no display?
Also, the problem with trying to flash a new rom is that:
1) my phone is locked, and I cannot unlock it with a black screen
2) I have to accept something on the screen of the phone (which is black) to allow the flash to initiate
EonOfBlack said:
Does the screen stay black but still accept inputs, or is it completely unresponsive with no I display?
Click to expand...
Click to collapse
I am 100% sure the phone is operating correctly behind the viel of black screen darkness.
The phone is completely responsive to button presses and paired bluetooth devices. I can tell this because the bluetooth devices tell me that they've connected, and I've also turned on the accessibility (hold vol up and down) so I get voice prompts that tell me the phone is locked, % battery left, charging status, etc. I am sure the phone is accepting inputs from the USB cable when I attempt to flash.
The first barrier is that the phone is locked, and the second barrier is that I can't accept any screen inputs/usb connections with a black screen.
If there were a way to initiate a factory reset only using physical buttons, I think I'd be fine.
schleima said:
The phone is completely responsive to button presses and paired bluetooth devices. I can tell this because the bluetooth devices tell me that they've connected, and I've also turned on the accessibility (hold vol up and down) so I get voice prompts that tell me the phone is locked, % battery left, charging status, etc. I am sure the phone is accepting inputs from the USB cable when I attempt to flash.
Click to expand...
Click to collapse
Sorry, I was meaning does it accept touch inputs? If it does, you should be able to guess the location of the prompt on screen and accept it.
EonOfBlack said:
Sorry, I was meaning does it accept touch inputs? If it does, you should be able to guess the location of the prompt on screen and accept it.
Click to expand...
Click to collapse
No touch inputs at all. That's the whole problem. The phone otherwise seems to be working fine.
schleima said:
No touch inputs at all. That's the whole problem. The phone otherwise seems to be working fine.
Click to expand...
Click to collapse
so they do make hdmi casts. i had one for my htc one m9. basically it would mirror the screen to my tv by older android connector to hdmi. i am sure they make newer ones that are USB-C to hdmi. it is similar to the one in this video
. except with not being able to use the touch screen as well you would have to use a usb c splitter and then get cheap usb wired mouse to work with it all. not sure if wireless would work. i did use my bluetooth mouse but that was a long time ago on my htc one m9 and once again no touch input leaves you with not many options. it is not a free option. unless you buy it all then return it if it doesn't work or you manage to solve the problem.
you might also want to try the main general q&a forum on xda. https://forum.xda-developers.com/f/general-questions-and-answers.456/ maybe a recognized developer will read it and know of something. the pixel 5a forum isn't most active forum for development.
schleima said:
Just to be clear, will I need to be rooted to use this? (I am not)
Click to expand...
Click to collapse
The Android flash tool site only requires USB debugging enabled. If your bootloader is not unlocked, the AFT will unlock it for you. ***unless it is a Verizon locked phone.
jcp2 said:
The Android flash tool site only requires USB debugging enabled. If your bootloader is not unlocked, the AFT will unlock it for you. ***unless it is a Verizon locked phone.
Click to expand...
Click to collapse
But that's the issue. They aren't able to accept the ADB debugging request if they can't use the screen.
jcp2 said:
The Android flash tool site only requires USB debugging enabled. If your bootloader is not unlocked, the AFT will unlock it for you. ***unless it is a Verizon locked phone.
Click to expand...
Click to collapse
The problem with AFT is that it requires a screen tap (and an unlocked screen) to accept the USB debugging connection.