After the connection switches between mobile and Wifi Calling, there is only one way audio, the other party can hear me but I cannot hear the other party. The only fix seems to be to reboot the phone, but after a while the problem is back.
It appears others have the same issues based on this reddit thread:
https://www.reddit.com/r/tmobile/comments/lfm0i6
Any known workarounds short of disabling wifi calling completely?
It seems that if you turn off 5G and prefer LTE, the problem goes away, wifi calling works well. Curious if others are seeing the same things.
Tmobile does not like unlock phones
zurhuho said:
Tmobile does not like unlock phones
Click to expand...
Click to collapse
Unlocked has nothing to do with bugs. People got the phones form TMobile directly and have the same problems.
i used to have this problem, but I've been on Andriod 12 beta (release candidate that came out a few days ago), and the problem seems to have gone away. I've had no problem with WiFi calling for the last few days --- so I am keeping fingers crossed that there isn't an issue anymore.
Related
So I have noticed this problem since the 4.3 upgrades have been out and it continues through the 4.4.2.
I have this problem at home on WiFi, when I am at home I have terrible cell coverage usually bouncing between no coverage and one bar. It seems that when I am bouncing between no cell coverage and one bar my WiFi drops and immediately reconnects.
I had originally thought that my access point was the culprit as I hadn't noticed it happening when I dropped in and out of cell coverage. So I replaced my WiFi system as the one I was on was 8-10 years old. So upgraded to new hardware (WiFi) and tried both 2.4g and 5g and problem persisted.
I have used stock roms, and others, currently on ViperOne 5.8. I have updated to the most current firmware along the way, I even flashed a full RUU and started over last weekend. In addition I have this issue on all three devices in the house (all HTC One M7's).
So today I tried something I should have thought of sooner. I put the phone in airplane mode and then turned on WiFi and noticed that the problem went away, consistent WiFi, no WiFi drop, bounce, etc.
So anyone have an idea as to why this would happen and how I can solve it or is it something that is not solvable except by HTC/Google?
Thanks all.
MG
moregadget said:
So I have noticed this problem since the 4.3 upgrades have been out and it continues through the 4.4.2.
I have this problem at home on WiFi, when I am at home I have terrible cell coverage usually bouncing between no coverage and one bar. It seems that when I am bouncing between no cell coverage and one bar my WiFi drops and immediately reconnects.
I had originally thought that my access point was the culprit as I hadn't noticed it happening when I dropped in and out of cell coverage. So I replaced my WiFi system as the one I was on was 8-10 years old. So upgraded to new hardware (WiFi) and tried both 2.4g and 5g and problem persisted.
I have used stock roms, and others, currently on ViperOne 5.8. I have updated to the most current firmware along the way, I even flashed a full RUU and started over last weekend. In addition I have this issue on all three devices in the house (all HTC One M7's).
So today I tried something I should have thought of sooner. I put the phone in airplane mode and then turned on WiFi and noticed that the problem went away, consistent WiFi, no WiFi drop, bounce, etc.
So anyone have an idea as to why this would happen and how I can solve it or is it something that is not solvable except by HTC/Google?
Thanks all.
MG
Click to expand...
Click to collapse
I think this is an HTC bug. I've seen many users here complain of this on the Sprint model. I have the same issue as well. I have mine set so I can see if I am on 4G or 3G even while I am connected to WiFi. I notice this bug happens exclusively (and nearly every time) when the phone goes from 4G -> 3G.
I had a similar issue but when i updated radios it went away
kwolf said:
I think this is an HTC bug. I've seen many users here complain of this on the Sprint model. I have the same issue as well. I have mine set so I can see if I am on 4G or 3G even while I am connected to WiFi. I notice this bug happens exclusively (and nearly every time) when the phone goes from 4G -> 3G.
Click to expand...
Click to collapse
I don't have 4G in my area so that isn't a factor for me but I can see potentially this happening between 2G and 3G and I am usually roaming here so that would make sense.
Thx.
MG
mxx20 said:
I had a similar issue but when i updated radios it went away
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Click to collapse
Most of the people I've seen with this problem had it start with the latest radio or the one before it. The latest radio definitely does not fix it here.
This also happens to me at home while connected to my WiFi , really annoying ,or sometimes if I'm at work .no WiFi connection ,it'll show I have 3g but won't let me load pages.
Sent from my HTCONE using xda app-developers app
I had that problem as well, I even called Sprint, and they sent me an Airave which is on it's way now. Yet, the tower near my house (6 miles away) was fixed-ish today and it stops that whole reconnect and disconnect garbage. Plus, I get lte in about 80% of my house. This wifi mess was going on since December and I put my phone on roaming most of the time to make it a little more stable.
Just reporting back. I reverted to the previous radio this morning and my connection seemed to stay on. Not sure if I'm trippin or if it really is working better .gomna test it out some more and flash the newest radio and check if there's a difference.
Sent from my One using xda app-developers app
I was on the phone with a T-Mobile rep yesterday in regards to the weak signal in my home. I never had issues with T-Mobile and signal strength, but it has gotten pretty bad around my home, where I usually am only able to get two bars of strength around my home, three when I am lucky.
I brought this all up w/ T-Mobile, they said there has been no service changes around my area, but the representative recommended that we use WiFi Calling in areas it is available.
I know this service is free, but I never bothered trying it, does it really work when dealing with poor signal strength? Does it impact battery life by any ways? Also, does it cause any sort of delay when calling people? And lastly, I'd imagine this includes texting via WiFi, correct?
If it is all as good as it sounds, I might go ahead with it, if not, I'll just ask T-Mobile about some sort of signal booster around my home.
Thanks!
Wifi calling can fix the poor range problem. You connect to Wifi and calls go through it instead of the GSM network. It works with texting. Just go ahead and try it. You don't have to pay any extra money for it. If you wanted a signal booster, I think you have to pay for it.
I have been using it for the past few days since posting it, and it seems just fine!
Let's say I use this option and walk out of WiFi signal, would my call automatically get disconnected? Also, does HD voice work on this?
Sent from my LG-D415 using XDA Free mobile app
darkgiant said:
I have been using it for the past few days since posting it, and it seems just fine!
Let's say I use this option and walk out of WiFi signal, would my call automatically get disconnected? Also, does HD voice work on this?
Sent from my LG-D415 using XDA Free mobile app
Click to expand...
Click to collapse
Yes, if you walk out of range of wifi, your call will disconnect. Also, one thing to note is that it cannot be used on custom roms, however, with the release of this feature on this Nexus 6, we should see it on AOSP/CM in a few months. With google's project FI, this feature could be worked on by google and improve. As for HD voice, I'm pretty sure it works.
Actually, you CAN use Wi-Fi calling on custom ROMs, as long as the ROM developer didn't mess with it's functionality. (Granted, you most likely limited to ROMs that aren't drastically altered/customized, but at least they will be de-bloated...) I had an S4 with a custom ROM and I used Wi-Fi calling frequently--just have to check to make sure it's available.
I see people are still responding here - I have been using WiFi calling for about a couple of months now, it has been working perfectly fine. I had some random instances of dropped calls, I called T-Mobile and asked them about the issue, they told me it was related with my router, they went ahead and sent me a special router that is built for WiFi Calling (To be honest, I have no idea what the hardware capabilities on the router is, but it sure as hell beats the $20 Router I bought 5 years ago )
That being said, WiFi calling has been amazing for me, no more issues. Text messages are sent, calls are received, and everything works. It is a beauty of a function.
The only complaint I have is that sometimes if I hop in my car, drive away and am still on a call, the call will get disconnected (I now just avoid making calls while I am leaving my house). Another issue is that when I connect to any WiFi network, whether at a mall or a friends house, I sometimes do face issues as there may be some sort of hardware capabilities needed in order for the feature to work properly.
Hope that helps for people considering WiFi calling!
Is anyone having signal issues with the axon pro? My phone keeps going in and out of signal, and while my status bar says that I have "no service" I will have full bars, but only when connected to WiFi. When not connected to WiFi, all the bars are lost.
Is anyone else experiencing these signal issues or bug of this sort? Just trying to determine the root of the problem.
Sent from my A1P using Tapatalk
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
gflash2015 said:
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
Click to expand...
Click to collapse
Trying posting to their Twitter account and report the issue, that is how i got their attention. Also when you call them (here in the USA) tell them that you have already done a reset on your phone and that did not resolve the issue!!!
gflash2015 said:
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
Click to expand...
Click to collapse
Those are precisely the issues I am having as well
Sent from my A1P using Tapatalk
I got some signal issues too I only get 2 to 3 tower usually but at time its completely dead and until I reboot my phone signal doesn't Pop up ...and at times even though I have like 2 signal tower it shows emergency calls oly...I don't use WiFi calling as am on straight talk.but the WiFi calling feature suddenly pops up in the notification bar giving an error message u can't swipe that off the notification bar too u gotta go to MORE in settings and switch on and switch off the WiFi calling feature to remove the error msg from the notification bar .
Signal keeps fluctuating call clarity is a lil bit poor comparing it to my old lg g2 . macro focus doesn't work at all u can't focus a thing that's really close in auto. I dono what to do with this phone.it just doesn't satisfy the basic need of a phone voice calls and message(messages take a long time to send ).
vickytarunl said:
....but the WiFi calling feature suddenly pops up in the notification bar giving an error message u can't swipe that off the notification bar too u gotta go to MORE in settings and switch on and switch off the WiFi calling feature to remove the error msg from the notification bar .....
Click to expand...
Click to collapse
I see the same issue. I have created a thread for it. Not sure how widespread the issue is
http://forum.xda-developers.com/zte-axon/general/wifi-calling-notification-issues-b25-t3290959
Coldheat1906 said:
Trying posting to their Twitter account and report the issue, that is how i got their attention. Also when you call them (here in the USA) tell them that you have already done a reset on your phone and that did not resolve the issue!!!
Click to expand...
Click to collapse
Again, not worth my breath. If you check the new thread someone called up ZTE about the issue and they blamed it on T-Mobile (which is complete and utter BS). When I called about the camera issues they tried to blame it on Google. Why waste my time to be told lies? The support is completely s***.
gflash2015 said:
Again, not worth my breath. If you check the new thread someone called up ZTE about the issue and they blamed it on T-Mobile (which is complete and utter BS). When I called about the camera issues they tried to blame it on Google. Why waste my time to be told lies? The support is completely s***.
Click to expand...
Click to collapse
Well hopefully ZTE will come out with a fix really soon, I don't think that they want to lose the users they have.......
Loss of at&t signal
In one location that I frequent I always sit there without a cellular signal while people around me are using their cell phones
LTE signal strength sporadic
My Pro shows a few bars for a couple seconds,then NO SIGNAL for a few seconds. ZTE is not fixing this problem? It has been going on since January. Now is September.
For those with this issue, does a factory reset change this behavior, or at least the frequency of it?
My wifi keeps dropping as well, it's getting to the point where I might return to Samsung unless it's fixed in a firmware update!
mipepim said:
My wifi keeps dropping as well, it's getting to the point where I might return to Samsung unless it's fixed in a firmware update!
Click to expand...
Click to collapse
here does the wifi issue happen? just at home? on public wifis as well? work wifi? is your vpn turned on? thats a common thing that causes issues.
mipepim said:
My wifi keeps dropping as well, it's getting to the point where I might return to Samsung unless it's fixed in a firmware update!
Click to expand...
Click to collapse
Same problem started to happen recently with my phone but only with 5GHz WiFi.
Getting the same problem with 5ghz as well, have to shut it off and then reconnect to the router. Their networking coding is a disgrace, tons of complaints about it all over the place and Samsung does nothing.... I can't return my device but if you're still within the period of being able to, I would if I were you. I absolutely hate this device and all its problems.
I"m having a similar issue. First I noticed that LTE would stop working until I rebooted. Then the wifi would glitch up the same way. I'm not sure if it's the switch from one to the other, or what the deal is. The worst part is it's not repeatable. It just seems to do it randomly.
I have encountered the same problem with wifi dropping. I went to wifi setting and forget network and reboot. Punch the password back. Its working fine now. By the way im using the latest s10+ firmware rooted
Hi guys,
I was faced to the same issue since I bought my S10e. DO not mind the solutions proposed on generic sites (thecellguide.com, thedroidguy.com), they're garbage, totally irrelevant (reboot your phone, erase your cache blabla).
I've tried several hypothesis to troubleshoot this issue (very inconsistent wifi connection with my TPLink 4G routeur MR600, disconnecting every minute or so). In fact, tens...
And the final word seems to be, as observed by other users: 5GHz. After disabeling the option on my routeur (switching all traffic to 2,4GHz) everything is fine. For now.
Good luck
Chris (Fr)
I've also had this issue on the S10E where the wifi would be connected but no internet. After a few minutes it would no longer see the wifi. 5ghz of course. 2.4 no problem. I noticed this happened right after login to Samsung account. Now that I'm logged out Samsung account wifi is all good. I'm on the oneui 2 Jan sec update.
I have the same problem with my girlfriend's Samsung S10, it keeps disconnecting from 5GHz. Just now I switched her to 2.4GHz to see if it solves the problem. All our other devices (HTC One M9, 2x laptops, raspbbery pi 3, chromecast, google home) have no problem with the WiFi on either band.
Samsung really has a problem with it's network code, I also had a problem at work with Cisco APs when an Apple device and the Samsung S10 where on the same network it would bring the whole network down. It was some multicast bug where the Apple would announce itself as the gateway only when an S10 was present.
It's happened to me but never until after the last update. I noticed yesterday I was connected with no internet.
Constant notifications "Wi-Fi Calling preferences updated to optimize network exp."
So, aside from the common touchscreen and proximity sensor issues, I'm getting this notification constantly that is driving me crazy. If I swipe it away it comes back many times per day. It can't be disabled. I've seen reports of it, but it's not widespread. I've not had this issue on any of my other phones, Samsung or otherwise. The only way to get rid of it is to turn off Wi-Fi Calling. I suppose it could possibly be an issue with the wireless in my home. I use an eero router system. But like I said, it works with all my other devices no problem. Anyone else get this?
what carrier?
so notification pops up only when the wifi-calling is on?
try this:
download samsung members app from galaxy store, click get help (bottom), send report. once you submit a ticket, samsung will be able to tell you what is causing the issue.
Yeah I hate that it does this
anaconda_bamn said:
what carrier?
so notification pops up only when the wifi-calling is on?
try this:
download samsung members app from galaxy store, click get help (bottom), send report. once you submit a ticket, samsung will be able to tell you what is causing the issue.
Click to expand...
Click to collapse
I'm on T-Mobile. And almost every instance I could find of this issue on a Samsung device (via google search), the user was also using T-Mobile. And yes, it only happens when WIFI calling is enabled.
comp101inc said:
Yeah I hate that it does this
Click to expand...
Click to collapse
Are you also on T-Mobile?
T-Mobile here, and also having the same issue. I just muted/Silenced all the notifications, but they still pop up in the bar.
I have seen it a couple of times at home (also on T-Mobile), but this past weekend, when using a car hotspot (AT&T), it kept showing up over and over again.
S20 FE Unlocked purchased from Samsung directly. Just transferred from Verizon to T-Mobile. At my home, cellular signal is so weak that the phone is basically unusable for calls. Wi-Fi calling is a necessity so I set the Wi-Fi Calling network preference to "Wi-Fi preferred". It doesn't take long for these notifications to show up when the phone changes back to "Cellular preferred" mode on its own. My work around is to turn on Airplane Mode, wait for it to engage, then re-enable Wi-Fi. This works to keep Wi-Fi calling active and stops the constant notifications. I just have to remember to de-select Airplane Mode when I leave the house. A big PITA.
When I was on Verizon the phone would remain in whatever network preference I selected without issue.
i have a workaround for this using tasker, the catch being that you need to have the android 11 (one ui 3.0) update. if you're still on android 10, the custom setting this watches for doesn't exist yet...it was only introduced in the android 11 update.
Unlocked Galaxy S20 WiFi Calling Issues
Use tasker (or another automation app) to stop your phone from randomly changing the Unlocked Galaxy S20 WiFi Calling preferences!
www.grecobon.com