Samsung Galaxy Buds+ & Pixel 4XL (& 3a..) - Google Pixel 4 XL Questions & Answers

I recently purchased a pair of Samsung Galaxy Buds+. They are working, however the Samsung Wearable & Galaxy Buds+ plugin don't work properly.
I followed the instructions on getting them paired - Install the Galaxy Wearable app from the Playstore, open it and allow all the permissions, connect (pair) to the Buds+, let it install the Buds+ plugin and then again allow all the permissions. At this point it says I'm all set, however the app says 'Your earbuds aren't connected to your phone'. I click connect and I just get 'Couldn't connect to your earbuds' and can click 'try again'.
Bluetooth wise they are connected and I can play music and answer calls etc, however the Galaxy Wearable/Buds+ plugin app aren't working. I need this to be able to update the firmware on the Buds+.
I've downloaded the Windows Galaxy Buds Manager software and installed it on my Windows 10 notebook (that has Bluetooth...). This cannot connect to them at all. The instructions say to put the buds+ back into the charging case, close it and then re-open it. I do this and nothing happens. The buds+ don't appear to be in pairing mode in the case at all. I can pair them with Windows natively and they work for audio OK.
I am starting to wonder if they are counterfeit?
I have also tried with another Pixel 3a phone and the behaviour is exactly the same.

They work best with Samsung phones. Only Samsung devices support the SSC codec which is the highest resolution codec for these. If your device supports LDAC use this codec, it's supported.
Try a network reset and clear the system cache.
Make sure Wearables has all needed permissions or it will not load. (I'm not sure if Wearables works on non Samsung phones.)
Test by trying them in a phone call to see if bt is connecting. You should also hear a brief tone when you place them in your ears.
Once Wearable is working properly it will prompt you if they're are updates or you can request it check.
Updating; leave case open. Make sure both buds are nested. Do not interrupt the process, it may take a few minutes. Don't move or use the phone. A bad flash can't be corrected except by Samsung.
I've updated them in my ears but that's not the preferred method.
My Buds+ thread, more details:
Galaxy Buds, Buds+ Set up
Install the Galaxy Wearable and Galaxy Buds software. Update software and Buds firmware, this is important because the old versions sound sucks. Turn on/go to Developer Options in Settings and on the Bluetooth Codec setting toggle on Samsung's...
forum.xda-developers.com

blackhawk said:
They work best with Samsung phones. Only Samsung devices support the SSC codec which is the highest resolution codec for these. If your device supports LDAC use this codec, it's supported.
Try a network reset and clear the system cache.
Make sure Wearables has all needed permissions or it will not load. (I'm not sure if Wearables works on non Samsung phones.)
Test by trying them in a phone call to see if bt is connecting. You should also hear a brief tone when you place them in your ears.
Once Wearable is working properly it will prompt you if they're are updates or you can request it check.
Updating; leave case open. Make sure both buds are nested. Do not interrupt the process, it may take a few minutes. Don't move or use the phone. A bad flash can't be corrected except by Samsung.
I've updated them in my ears but that's not the preferred method.
My Buds+ thread, more details:
Galaxy Buds, Buds+ Set up
Install the Galaxy Wearable and Galaxy Buds software. Update software and Buds firmware, this is important because the old versions sound sucks. Turn on/go to Developer Options in Settings and on the Bluetooth Codec setting toggle on Samsung's...
forum.xda-developers.com
Click to expand...
Click to collapse
They were counterfeit. I returned them to the seller and got a refund. I have since bought a refurbished set that are genuine and the app works fine with them.

Related

[Q] Getting Bluetooth Mic to Work

I have a Verizon Samsung Galaxy Tab running stock SCH-I800.EC02. My largest complaint about this device is that, when paired with a bluetooth headset (specifically the Samsung HM3500), the Tab does not take audio input from the bluetooth device. I'm fairly sure it's not the HM3500, as I can use it easily with an old PocketPC smartphone with which it is dual-paired.
I acquired a shell root (http://forum.xda-developers.com/showpost.php?p=12279079&postcount=3) and proceeded to modify /system/etc/bluetooth/audio.conf according to http://forum.xda-developers.com/archive/index.php/t-795691.html. In short, I enabled Headset, Gateway, and Source in the General section. I also set AutoConnect to true and HFP to true. Master remained at false, however.
After doing this, I still have no audio input from the HM3500—the Galaxy Tab's internal mic is still the one being used. I have tested this both with voice search and with Skype. The headset receives audio output perfectly fine.
Would anyone happen to know how to make this work? Does anyone have bluetooth configuration files and, also, /system/etc/asound.conf from either a Samsung Galaxy Tab or other similar device which actually uses the bluetooth mic properly?
Thanks so very much!
yea, i'm having the same problem and i have a rooted galaxy tab 10.1. i've tried everything that i can think of. any help will be appreciated. thanks!

Skype bluetooth doesn't work in the Note 8

I recently switched from the galaxy note 4 to the galaxy note 8 and that made me unable to use skype on the headset. This did not happen with my Note 4, and it does not happen with other apps (i.e. whatsapp)
Steps to reproduce:
Have the headset paired with the phone
Ensure you can get audio from multimedia players
Ensure you can get audio from normal phone calls
Ensure you can get call audio from other apps (i.e. whatsapp)
Ensure you have the latest firmware (1.3.4) and the latest skype (8.10.0.4)
Make a call on skype (i.e. sound testing service)
Expected:
All media streams pause
Headset switches to call mode (you can hear noise cancelling turn off, as happens with normal calls via the phone)
Call works normally and you can hear as well as speak to the other person
Observed:
All media streams pause
Call is routed to the phone earpiece
When hanging up in skype, the skype sound for ending calls is heard on the headphone
Workarounds attempted (none of them work):
Settings > Sounds and vibration > separate app sound
Choose app as skype and audio device as "bluetooth device (QC35)"
Fail
Install BTmono from the play store
You can hear QC35 changing to "call mode" (noise cancelling stops)
As soon as you try calling via skype, QC35 returns to normal mode
Fail
Install SoundAbout
Fail
Install Samsung Connect
Switch Audio Output to QC35
Fail
Workaround for incompatibility between QC35 and Skype for android
Hi,
I've had exactly the same issue and the only workaround has been to use Skype Lite instead of the normal version of the app and the beta version. I guess they use sime type of codec not compatible with the headset.
Have you found any other solution? I don't know if Skype lite is available in all the countries but I'm sure you can easily find it on the web in case you'd like to try if that works for you too
No, I returned my note 8 and switched back to the note 4 (a much better phone in my opinion, especially when you consider how old it is). The root experience in the note 8 is not worth it, everything is crippled and support just wasn't there when I got it. Most of the stuff in XPOSED is broken. I might wait for the note 9 or the new motorola z3 force.
I tried posting in microsoft forums for help, which was completely useless. I also tried posting in bose, and they were much more helpful, as you can see for yourself, but still wasn't able to fix the issue.
community[dot]bose[dot]com/t5/Headphones-Archive/QC35-doesn-t-work-with-skype-in-the-Note-8/m-p/93640#M11683
community[dot]bose[dot]com/t5/Headphones-Archive/QC35-doesn-t-work-with-skype-in-the-Note-8/m-p/91375#M11293
Here are a few things you can try:
- Post in samsung forums asking for help
- Try attempting some of the things I tried. Maybe they work for you. There have been a ton of updates since I asked this question.
- Try updating the firmware on your QC35, especially if you've never done it: you get the ability to turn off noise cancelling in one of the patches.
- See if the new QC35-II works. Just go to a store and pair your phone with one of the showcase units.
- For that matter, see if one of the showcase QC35 works with your phone.
- Try pairing your QC35 with another note 8. Just go to a phone store and use the demo phone there (though be careful, some showcase phones are demonstrators and use different hardware)
- Try pairing your QC35 with another model entirely. It's unlikely to be the android version, otherwise bose would have noticed...

Is my Samsung Connect broken?

2 things:
SM-N950F vs. My phone (Galaxy Note8) audio output
Gear Sport preference reset
(links are to cropped screenshots)
First, I somehow have 2 audio devices available at all times and the default is the "wrong" one. Whenever I disconnect from an external audio device (plug-in earphones, car's bluetooth, etc) it defaults to "SM-N950F" which is just silent all the time and I have to manually change to "My phone (Galaxy Note8)" every time. If I open the Samsung Connect app manually neither audio device is listed anywhere for me to change the default or find any detailed info.
Second, no matter how many times I tell it not to show my Gear Sport in the notification panel it "forgets" this setting seemingly at random. Not a massive annoyance seeing it in the notification panel, but it is a massive annoyance that Samsung Connect apparently doesn't give a sh*t about my preferences.
I only got both devices on Wednesday 17th and I set the OS and all apps to update automatically even over mobile data so everything should be the latest version. I haven't tried uninstalling Samsung Connect yet as I'm worried it'll get stuck on the "SM-N950F" audio device and then I have to wipe my phone or something.
Anyone encounter something similar before?

Audio quality drop on bluetooth

Hi everyone
Little bit lost on this and not sure if it's just me but hoping someone can help or point me somewhere. I have a s10+ UK edition. And a Samsung galaxy watch.
When I connect the phone to the car the audio is low quality and hisses a lot. When I put the watch into plane mode. Cutting it off from the phone. All is normal.
Have never seen this happen before. Any ideas?
Thanks
So you have bluetooth connected to the watch and car at the same time?
If so, my guess would be a setting in the watch for the volume of music. Or in the phone, go to settings / bluetooth / advanced / dual audio. Select it and play with the settings to setup what to do when two bluetooth audio devices are connected
ninjatiger26 said:
Hi everyone
Little bit lost on this and not sure if it's just me but hoping someone can help or point me somewhere. I have a s10+ UK edition. And a Samsung galaxy watch.
When I connect the phone to the car the audio is low quality and hisses a lot. When I put the watch into plane mode. Cutting it off from the phone. All is normal.
Have never seen this happen before. Any ideas?
Thanks
Click to expand...
Click to collapse
Had the same problem with my cheap external bluetooth to FM adapter.
Turn on Developer Options and adjust the bluetooth profile while connected to your car audio.
Having Dolby Audio set to auto might also have an impact.
Thanks for the advice but no luck so far.
The settings under developers let me change when nothing is connected but they revert back to sbc soon as I leave the menu. And they are locked out when connected.
Also dual audio does nothing.
It only has the issue when the watch is connected.
As if its taking the bandwidth.
@ninjatiger26
@theanykey asked you to change the AVRCP version.
You can only change the audio codec from the default one (SBC) to something like aptX if your receiver supports it. And yes, you can not change the codec on the fly while playing.
Titokhan said:
@ninjatiger26
@theanykey asked you to change the AVRCP version.
You can only change the audio codec from the default one (SBC) to something like aptX if your receiver supports it. And yes, you can not change the codec on the fly while playing.
Click to expand...
Click to collapse
Apologies for the delay, has been a mad few days!
Sadly changing the AVRCP didnt help on all versions.
It seems there maybe a weird one however on the codec. It reverts to SBC which from a bit of muddled googling is all my receiver supports. from non iPhone devices. However, it takes AAC if its a iphone.
Seems odd to me however they would limit it. Like i said this is from googling so maybe incorrect.
the stranger part is however i paired up a Oneplus 6 and the watch all was fine on SBC codec. its just watch and the s10+ it has an issue.
Admit very lost on this one.
I'm having the exact same issue. I've got an S10 Plus and a Galaxy Watch Active (both in the brazilian versions), and there is a noticeable crackling and loss of quality when I play music on my car stereo while the phone is connected both to the car and the watch. If I put the watch in airplane mode, the issue is gone.
Also, it only seems to happen with my car. I've tried to replicate the issue with my Sony WH-1000XM3 headphones and an Anker bluetooth speaker, but with those devices there is no noticeable loss of audio quality.
I've tried resetting bluetooth setting, messing with the codecs in developer options and pairing both devices again multiple times.
Anyone got any ideas?
Camerena said:
I'm having the exact same issue. I've got an S10 Plus and a Galaxy Watch Active (both in the brazilian versions), and there is a noticeable crackling and loss of quality when I play music on my car stereo while the phone is connected both to the car and the watch. If I put the watch in airplane mode, the issue is gone.
Also, it only seems to happen with my car. I've tried to replicate the issue with my Sony WH-1000XM3 headphones and an Anker bluetooth speaker, but with those devices there is no noticeable loss of audio quality.
I've tried resetting bluetooth setting, messing with the codecs in developer options and pairing both devices again multiple times.
Anyone got any ideas?
Click to expand...
Click to collapse
See if the problem persists when you only share your Bluetooth audio to your vehicle and not calls, contacts, or messages.
Outbreak444 said:
See if the problem persists when you only share your Bluetooth audio to your vehicle and not calls, contacts, or messages.
Click to expand...
Click to collapse
Just tried it and still got the same issue... I've pretty much given up by now.. hoping for a future update to solve this..
Camerena said:
Just tried it and still got the same issue... I've pretty much given up by now.. hoping for a future update to solve this..
Click to expand...
Click to collapse
Why not Google it?maybe you will get a solution for this problem.
Same issue here on my s10+. When playing any audio in my car via BT i hear the distortion/hissing noise especially when the song has a higher treble frequency.
I have just about tried all fixes i could find on Google, and no luck.
When connecting to my ear buds (Jabra Elite 65t) it disappears and checked in developer mode that it supports to AAC for BT Codecs.
But when connecting to the car it reverts to SBC.
The issue clearly lies on Samsungs side, as my brother has a Huawei p30 Pro, also has bluetooth 5 and plays amazingly well in all aspects (Bass-Mids-Treble).
I know I'm posting this almost a year later, but i am desperately looking for a fix.
SN. I have recently updated my phone to Android 10, despite all the complaints to Samsung from many users... Sadly this issue has not beeing fixed on my side.
Does any of you still have the same issue?
I have the same issue with S9(android 10 ui2)
- no dou audio diable option
- bluetooth conected only to my earphones, with no car.
I’ve been a Samsung phone user since the S5 and this issue persists across all their phones since at least that one. The only real solution is to avoid the SBC codec or turn off your watch while listening to music. It will never be patched as it’s been going on for over 6 years. In the early days Galaxy phones only really used SBC so you couldn’t avoid it.
APT-X and AAC are your best options. Good luck finding those on a car system. You can easily find headphones that support them.

Bluetooth earbuds can't connect.

Hello, after 2 and a half years using the phone and not having big issues, just the known (red tint screen etc) and saying that the phone itself still stands good, i now have a problem. I just purchased the Creative outlier air v2 earbuds and i simply can't connect them to Nokia 8. Phone hasn't been tweaked , is stock Android 9 with the last October update. The phone discovers them i pair them, i hear the "pair successful" from the earbuds but they don't connect , instantly they appear in "Saved Earbuds" section in Bluetooth settings and the earbuds flash as they supposed to when they are disconnected from a device.
I tried pretty much everything i can find, Bluetooth on-off, developer options on-off restart, clear bluetooth app cache, clear apps settings even clear WIFI/Bluetooh cache (bye -bye wifi ssids) tried to changed the avrcp bluetooth versions to 1.4-1.6, select aptX codec etc but nothing changed. The disable bluetooth a2dp hardware offload is grayed out so i couldn't changed that, but don't know if it will make any difference.
So is there a thing i can do to make them work, tweak/re install firmware or version of bluetooth ? Or i just hit a situation that the two devices just don't go along.
Just for the record, the earbuds pair and work fine in my laptop and even in 2 Xiaomi redmi 5 i tried to.
Jam12 said:
Hello, after 2 and a half years using the phone and not having big issues, just the known (red tint screen etc) and saying that the phone itself still stands good, i now have a problem. I just purchased the Creative outlier air v2 earbuds and i simply can't connect them to Nokia 8. Phone hasn't been tweaked , is stock Android 9 with the last October update. The phone discovers them i pair them, i hear the "pair successful" from the earbuds but they don't connect , instantly they appear in "Saved Earbuds" section in Bluetooth settings and the earbuds flash as they supposed to when they are disconnected from a device.
I tried pretty much everything i can find, Bluetooth on-off, developer options on-off restart, clear bluetooth app cache, clear apps settings even clear WIFI/Bluetooh cache (bye -bye wifi ssids) tried to changed the avrcp bluetooth versions to 1.4-1.6, select aptX codec etc but nothing changed. The disable bluetooth a2dp hardware offload is grayed out so i couldn't changed that, but don't know if it will make any difference.
So is there a thing i can do to make them work, tweak/re install firmware or version of bluetooth ? Or i just hit a situation that the two devices just don't go along.
Just for the record, the earbuds pair and work fine in my laptop and even in 2 Xiaomi redmi 5 i tried to.
Click to expand...
Click to collapse
IDK if it helps, but Creative recommends to use the SXFI app (https://play.google.com/store/apps/details?id=com.creative.apps.superxfiplayer&hl).
Install this app
Create your profile
Connect the earbuds to your device
Have you tried it already?
Yeah i tried that, creative suggested some methods mentioned it this site, for different Nokia models, but it was basically what i've done already(clear apps, cache, reset phone) I've given up, the only solution is just use different phone...

Categories

Resources