I have been experiencing a problem with my X4 lately. Suddenly, Google Apps such as Youtube, Google Chrome, Youtube Music, Play Store, even GMAIL started to crash. Out of the blue, they just close, sometimes they close and report that "app x stopped working", and often "Google Play Services stopped working" and this pretty much makes the cellphone unusable, the apps won't open anymore, not even a reboot would solve it. Sometimes apps as Facebook, Instagram, the Native Camera, even SETTINGS will crash. Following this crashes, sometimes the cellphone will just shut off the display and crash, only coming back after a forced reboot (BUT, as strange as it may seem, the long press on the power button works just fine and the display wakes but only showing shut off and reboot options).
I was experiencing this problem with the stock Android 9 ROM. I then removed my google account, wiped it, did a factory reset for a couple times, did not work. I flashed the stock ROM, but the problems only got worse. Then i flashed the Pixel Experience w/ Android 10 using the latest TWRP, same problems happened, with a clean installation, wiped everything. I used it for a couple of months, but the crashes were just increasing over time.
I then installed the Lineage OS 18.1 on Android 11 on my X4; Same thing, clean installation, wiped everything, removed all Google Accounts, flashed the latest GAPPS. Boy oh boy, it was smooth like butter on the beginning (i recommend this ROM very much), one week goes by and the same crashes come back again, every once in a while. I just can't figure what could be causing the crashes, same issues with 4 different roms!
If anyone please has experienced this or know how could i fix it, it would help me very much. Thank y'all for your attention.
Next time it happens i will try and take a screenshot to post here.
Did you ever get a solution to this? I am having the same issue.
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OK I'll try to make this short and to the point. I had returned my previous N6 because of spilt screen freezing issues. This replacement I have came with build 47M on it. I booted it up and immediately got a couple popups of Google play store and Google service force closes. Not worried about it cause I was going to use NRT to unlock, root, and flash a rom. That was a mistake cause then it was a continuous flow of random force closes of anything I tried using (messenger, chrome, Google services, and etc). Redownloading and reflashing to no avail so want a rom issue like I thought. Used NRT to flash stock, unroot, and relock back to 47M and OTA up to 28E. Still getting force closes of Google services and play store and even constant closes of the play store without the force close gump (it just disappears). So my question is wtf is going on? The N6 I had screen issues with didn't have any force close issues. I'm at a loss and beginning to think that my replacement needs a replacement. Anyone know how to help? I would love to root again or even enjoy this beautiful phone without crazy force closes..... Thanks in advance guys/gals!
Edit: Now just seconds after posting this I went to download some previous installed apps from the play store then I got riddled with a constant gapps force close and the phone rebooted itself. Now I am waiting for andriod to start apps like it would if you upgraded the OS.......
coolblood2 said:
OK I'll try to make this short and to the point. I had returned my previous N6 because of spilt screen freezing issues. This replacement I have came with build 47M on it. I booted it up and immediately got a couple popups of Google play store and Google service force closes. Not worried about it cause I was going to use NRT to unlock, root, and flash a rom. That was a mistake cause then it was a continuous flow of random force closes of anything I tried using (messenger, chrome, Google services, and etc). Redownloading and reflashing to no avail so want a rom issue like I thought. Used NRT to flash stock, unroot, and relock back to 47M and OTA up to 28E. Still getting force closes of Google services and play store and even constant closes of the play store without the force close gump (it just disappears). So my question is wtf is going on? The N6 I had screen issues with didn't have any force close issues. I'm at a loss and beginning to think that my replacement needs a replacement. Anyone know how to help? I would love to root again or even enjoy this beautiful phone without crazy force closes..... Thanks in advance guys/gals!
Edit: Now just seconds after posting this I went to download some previous installed apps from the play store then I got riddled with a constant gapps force close and the phone rebooted itself. Now I am waiting for andriod to start apps like it would if you upgraded the OS.......
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Return it as defective.
Idk what's going on. I'm on the latest 8.3 and it still crashes randomly. I can't figure it out. This all started after I uninstalled ex dialer. Any ideas on how I can solve this issue. I cleared cache and data for Google play service and still nothing.
I'm experiencing the same problem. What I've done so far is disable Google Play. I get less errors and hangups that way.
I'm running 5.1 stock. I've had the turbo for a while with no problems, but recently random apps keep crashing for no apparent reason. I haven't made any major changes to the phone or installed any new apps but it keeps doing this. Textra will crash to the contact list screen after 3-4 seconds of looking at a contact thread. Yik Yak will close to the home screen with no error message after a few seconds. Facebook will open to the logo and a blue screen as if it's trying to load something but then it just crashes to the homescreen. The camera won't open and will give a message "Unfortunately, Photos has stopped.". Not every app does this either - Reddit Sync works fine, Fenix is ok, Stock Messenger is ok, snapchat will act up on occasion, and everything else is OK. This happened once before and I did a factory reset and everything was working fine for 2 weeks until it just started happening again. I cleared my cache partition with no luck. Has anyone else experienced a problem like this or know a potential fix? I've searched everywhere and I can't find anyone experiencing the same problems and if they are the problems are so vague I'm not finding them. I'm running 5.1 stock.
FamiliarCow said:
I'm running 5.1 stock. I've had the turbo for a while with no problems, but recently random apps keep crashing for no apparent reason. I haven't made any major changes to the phone or installed any new apps but it keeps doing this. Textra will crash to the contact list screen after 3-4 seconds of looking at a contact thread. Yik Yak will close to the home screen with no error message after a few seconds. Facebook will open to the logo and a blue screen as if it's trying to load something but then it just crashes to the homescreen. The camera won't open and will give a message "Unfortunately, Photos has stopped.". Not every app does this either - Reddit Sync works fine, Fenix is ok, Stock Messenger is ok, snapchat will act up on occasion, and everything else is OK. This happened once before and I did a factory reset and everything was working fine for 2 weeks until it just started happening again. I cleared my cache partition with no luck. Has anyone else experienced a problem like this or know a potential fix? I've searched everywhere and I can't find anyone experiencing the same problems and if they are the problems are so vague I'm not finding them. I'm running 5.1 stock.
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I got the same problem yesterday, I kept getting the "sorry blank has stopped" box over and over. Now the phone seemed to be dead. A couple times during the day it just went black and wouldn't start without a hard reboot. This morning it is completely dead, I missed my alarm because the phone seems to be bricked. Never had any issues with it, I've had it for like 6-8 months. Guess it's dead?
I've been running Lineage 13 for 6 months, but the phone mysteriously got into a boot loop yesterday, so I had clear the local data and re-install the apps from the Playstore
However I found that every time I installed the nRFToolbox app (by Nordic Semiconductors) (Who are a reputable company), that when the App installed, it crashed a load of internal OS services e.g. PlayServices and all sorts of Google services.
If I rebooted the phone it appeared to work OK, but if I went into the "Apps" in Settings, the phone hung again, and I had to reboot it.
I tried updating to the latest unofficial Lineage 13, but that didnt help, so I've now installed the official Lineage 14, and this seems to have solved the problem.
But I don't quite see how a single app can kill so many core services, and I prefer to stay on Android 6 (Lineage 13), because of XPosed and specifically XPrivacy.
(BTW. I know XPosed is now supposed to work on Android 7, but I didnt think XPrivacy will every get ported to work with the updated version of Xposed - at least according to the developer)
Does anyone have any insight into why this app can hang the phone
I don't know, why this APP makes your phone crash, but i had similar problems when installing greenifys latest app and two days ago, i updated some apps ending in bootloops.... I am using unofficial Lineage 13 with xposed and xprivacy too
I run stock OS but have this same issue when updating any big and heavy apps such as Snapchat, Google app and FB Messenger for the past 6 months at least. The app starts to update but then will crash in the installing phase often giving an error such as "503 can't be updated", at which point multiple Google services will crash endlessly the only way to stop the crash is hold down power to force the phone to reboot.
I have reset the phone several times but after setting up the phone and updating all the apps the first update to one of those apps the issue happens again (the app always installs from scratch ok it's only it's updates that cause it)
A sort of fix I have been using (because it doesn't 100% always work) is when you see an update for the app you know will cause the crash first update all the other apps manually leaving only the problem app, then close all apps go to Settings > Storage & USB > Internal storage and clear the Cached data, then power cycle the phone, let the phone boot and complete all it's background tasks it does after booting, then open Play Store and click Update on the offending app then put the phone down and leave it until the app either updates or causes the crashes. If this doesn't work then waiting 24 hours and doing the same steps seems to work.
I am certain it comes from either an app update (probably from Play services or the Play Store app) or maybe from having the phone encrypted which does make the phone run slower especially over time. (May or may not be related but I've noticed on my phone if I factory reset it then after setting it up and updating all the apps I try to encrypt the phone the phone will 'break' and will boot loop forcing a reset from the boot loader, however if I set up the phone, don't update any apps then encrypt it completes successfully, all the apps will then update ok and the phone then functions as you would expect)
All in all this issue is incredibly frustrating!
Hey guys, i got the latest patch with the juanuary update a few days ago, (9.0.0.191) and started noticing that the camera crash alot, i havent had asingle crash in older android versions and security patches, but now its unbearable, the camera app will take a photoand then when you check the gallery you get a infinite load screen on top of the photo, if the photo trigger the auto HDR it will crash, reopen and put "cant connect to camera", one time using hdr the photos taken had some weird green line pattern all over the photo, and the app some time will even force the device to reboot, basically my camera experience is crippled. I did a factory reset to the phone, hoping that maybe a fresh start will help, but no, so i ask you guys if someone had a similar problem or fixed something similar, or there is a way to report this bug to huawei.
I have exactly the same problem after the update to Android 9. It crashes after a day or so. Clearing the apps cache works every now and then, but most of the time I need to completely reboot. Then the camera works again for a couple of hours or maybe the whole day.
Super annoying and its sure to crash at the time when you want to take that perfect picture when something funny happens.
nortish said:
I have exactly the same problem after the update to Android 9. It crashes after a day or so. Clearing the apps cache works every now and then, but most of the time I need to completely reboot. Then the camera works again for a couple of hours or maybe the whole day.
Super annoying and its sure to crash at the time when you want to take that perfect picture when something funny happens.
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In my case i always reinstalled Nova launcher after the factory reset, the thing is Nova was the problem...i switched back to the default launcher and 0 problems with the camera.