Related
When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.
doveman said:
When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.
Click to expand...
Click to collapse
The only Motorola phone listed on their site is the Moto G 4G. They go on to state "If you're using a phone that we don't have in our device support, we may still be able to help you set it up. Your phone will need to be unlocked so you can use it with a Three SIM. If you bought your phone or Mobile Broadband device from another network, you may need to get it unlocked before you can use it with a Three SIM.
To do this, you'll need to contact your old network and get an unlocking code. They might call it a DCK or Depersonalisation Control Key."
Here's the page I referenced.
http://support.three.co.uk/SRVS/CGI...cat=billing,varset_subcat=3772,Case=obj(3714)
Thanks but it's already unlocked. It seems Three use 2100Mhz and as far as I can tell, this phone doesn't support that frequency, although it's hard to find definitive information.
This US site refers to the Global GSM Model supporting 2100Mhz for UMTS/HSPA+ but not for GSM/GPRS/EDGE but I'm not entirely sure what that means in terms of using it for phone calls, not data (which I'm using an EE SIM in SIM2 for, although that only has 100MB/month free, so I was intending to use the Three SIM if I needed to exceed that) http://www.motorola.com/us/smartphones/moto-g-2nd-gen/moto-g-2nd-gen.html
I can tell you it definitely does work on Three Mobile as I use Three in mine, Three Mobile is a 3G (and 4G) only network if you are using two SIMs in your phone it can only connect one of them to 3G at a time which if you are using the EE SIM on 3G the Three SIM will only show emergency calls only.
Turn off the phone and power it back up with only the 3 SIM in SIM1 that way it should definitely get a connection, if it doesn't the SIM card may be deactivated or you don't have a 3 signal where you are
(you could also try with both SIMs in the phone go to Settings>SIM cards> then under Data Behaviour set Mobile Data to whichever the 3 SIM is in)
If you want to use the EE SIM for data and the 3 SIM for calls essentially you can't Three is a 3G only network so won't work in this phone unless you have the 3 SIM connected via 3G then the EE SIM connected to 2G which has a 2G network.
This is the UK page for the Moto G 2nd gen http://www.motorola.co.uk/consumers/mobile-phones/Moto-G/motorola-g-gb.html it supports GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz) and UMTS/HSPA+ (850, 900, 1900, 2100 MHz) it supports all the bands all the networks use for 2G and 3G
It can be a tad confusing with bands and such it doesn't matter about the GSM for Three only the UMTS/HSPA+ matters.
jay2the1 said:
I can tell you it definitely does work on Three Mobile as I use Three in mine, Three Mobile is a 3G (and 4G) only network if you are using two SIMs in your phone it can only connect one of them to 3G at a time which if you are using the EE SIM on 3G the Three SIM will only show emergency calls only.
Turn off the phone and power it back up with only the 3 SIM in SIM1 that way it should definitely get a connection, if it doesn't the SIM card may be deactivated or you don't have a 3 signal where you are
(you could also try with both SIMs in the phone go to Settings>SIM cards> then under Data Behaviour set Mobile Data to whichever the 3 SIM is in)
If you want to use the EE SIM for data and the 3 SIM for calls essentially you can't Three is a 3G only network so won't work in this phone unless you have the 3 SIM connected via 3G then the EE SIM connected to 2G which has a 2G network.
This is the UK page for the Moto G 2nd gen http://www.motorola.co.uk/consumers/mobile-phones/Moto-G/motorola-g-gb.html it supports GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz) and UMTS/HSPA+ (850, 900, 1900, 2100 MHz) it supports all the bands all the networks use for 2G and 3G
It can be a tad confusing with bands and such it doesn't matter about the GSM for Three only the UMTS/HSPA+ matters.
Click to expand...
Click to collapse
Ah thanks, that clears that up. Shame I won't be able to use it with the EE SIM in SIM2 for data though. I'll have to choose between the free 100MB/month with EE or using the Three SIM for cheap calls and texts (and data if I need to exceed 100MB/month). Problem is, if I just use the Three SIM it was pretty pointless me getting a Dual SIM phone!
I'm at home most of the time, so I only leave the EE SIM on 2G (to save battery) to maintain connectivity to things like Telegram and IM apps in case someone wants to contact me and then I turn the WiFi on if I'm going to be doing anything substantial. It's useful occasionally when I'm out to be able to check e-mail, use Maps, etc but it'd be rare for me to exceed 100MB/month so it was ideal really. With Three, that 100MB/month would only cost me £1 but every little counts.
If I set Mobile Data to SIM1 (Three) and enable both SIMs, it alternates between the 3G symbol and H next to SIM1 with three bars, whilst SIM2 (EE) has full bars. If I deactivate SIM2, it also greys out the Mobile Data button, although it stays in the On position, so I'm not sure if it's deactivated or not. I still see the H symbol, occasionally changing to 3G and three bars for SIM1.
After doing this, if I switch Mobile data back to SIM2 (EE) (which again disables the Three SIM) and then go into Mobile network settings for SIM2, I can no longer switch the network type to 2G, as it only shows 3G.
If I switch the SIMs over, so SIM1 is EE and SIM2 is Three, with Mobile Data set to SIM1, then both are active with SIM1 on full bars with no symbol, not even H and SIM2 on 2-3 bars with the 3G symbol. SIM1 is set to 3G and still the 2G option is missing, even though it must clearly be on 2G as SIM2 is using 3G and SIM2 has Data disabled, so I don't really understand why it shows the 3G symbol.
Looking more closely at the Mobile network settings shows that SIM2 is actually still the EE SIM and SIM1 the Three SIM, which is weird as they're definitely the other way round. If I enable Data on SIM2 (EE) that cuts off SIM1 (Three) again, so there's no advantage in swapping the SIMs over in this way. In theory I should be able to put the EE SIM on 2G, which would at least keep my IM, etc apps connected at home and then be able to use the 3G for the Three SIM for voice calls and switch the Data to 3G on the Three SIM if I need more speed when out but it doesn't seem to be possible, as the 2G option disappears for EE with both SIMs in but is there when using the Sainsbury's SIM in place of the Three one. So it seems that if SIM1 only works on 3G, as Three does, it forces SIM2 to use 3G as well and as the phone can't provide 3G for both SIMS, it prioritises the data SIM2 and disables SIM1
I can't say I've done as much testing as you but mine shows the same as yours if I set the EE sim to data I cannot force it down to 2G only any more where I could if it is the only SIM in SIM1.
But I know how you feel, over Christmas I was temporarily on EE because of a free data offer and it was very annoying having to have my 3 SIM turned off so I could use the free data and then every so often having to turn the 3 SIM on to check for missed texts, luckily most people use WhatsApp which wasn't affected because that's data based, but still it was inconvenient.
Yeah, I had that EE Christmas offer, something crazy like 200GB/2 months. I barely made a dent in that
Even with my Sainsbury's SIM in SIM1, if I disable that then the EE one in SIM2 (with Data enabled) gets fixed on 3G, with no option to change it but as soon as I enable SIM1, the option comes back.
I guess what I could do is give everyone my EE number to call/text me on, then only disable that and enable the Three SIM when I need to make an outgoing call or text, instead of paying EE's crazy 30p/min, 12p/text. The disadvantage is that if anyone tries to call me whilst the EE sim is disabled then it will go to voicemail and I'll have to pay 30p to listen to it! Not to mention being fiddly and a pain.
So I might see if I can use the EE SIM for data alongside an Asda Mobile one at 8p/min, 4p/text, 5p/MB as I don't make that many calls or texts (I tend to use Chatsecure instead) and I don't anticipate using much data over 100MB/month anyway.
EDIT: Seems that Asda actually uses the EE network, lol. So I guess that should work fine in SIM1 as a 2G call/text SIM, whilst the EE one works in SIM2 as the 2G/3G data SIM.
Sounds like a plan, I personally would steer clear of giving people two numbers cause that would probably end up being a pain for you and them, I agree ASDA mobile is probably your best bet for a call/SMS SIM that uses 2G.
PS the Dan and Phil SIM it was haha I cannot remember a single bad joke or random fact they sent whilst on that :laugh:
doveman said:
When I put my Three SIM in my Moto G 2nd Gen 2014, I can't get a signal at all and it doesn't list Three under Networks. Is this phone incompatible with Three? If so, that's a major downside as Three is the most competitively priced (3p/min, 2p/text, 1p/MB) in the UK and I would have probably bought a different phone if I'd known this.
Click to expand...
Click to collapse
I joined Three as a network yesterday and have had nothing but trouble getting any sort of signal inside my house. I occasionally get some, and if I want to receive data I have to go outside. I have never had an issue when I was on O2 as a network. The crux of the matter is that I cannot receive data of any sorts inside any building. Is this the same problem you faced? If so, was there a solution?
BigDomTheFirst said:
I joined Three as a network yesterday and have had nothing but trouble getting any sort of signal inside my house. I occasionally get some, and if I want to receive data I have to go outside. I have never had an issue when I was on O2 as a network. The crux of the matter is that I cannot receive data of any sorts inside any building. Is this the same problem you faced? If so, was there a solution?
Click to expand...
Click to collapse
No it's not the same problem, your problem is just a matter of signal, where the masts are, I'm on Three and get a signal in my house aOK but Three does have more of a problem with indoor signal because they only have a 3G network and only on 2100MHz meaning it doesn't go through walls very well, other networks have old 2G networks on 850MHz that travel through walls great and some have 3G on 900MHz. There is no solution really I'm afraid, you can use Threes WiFi app so you can make calls and texts via WiFi and you may be able to get a femtocell but that still uses your internet.
Coincidently Threes LTE network uses 800MHZ and 1800MHz so travels through walls far better than their 3G network does.
So I'm using this phone with Freedompop's global SIM card as a handy data connection device. I've been using this sim with other phones without a problem, however I have a strange behavior on the Blu R1. Apparently, since the card is always considered "roaming" here in the US, the R1 just shows me a "R" next to my signal bars. However, I am unable to see if I have a network connection, or at what level (3G, H+, etc). I set the network preferences to always connect when roaming, but I hate being in the dark with my connection.
I can pull up a browser and see if it works or not, or open up the Network app or something to see the nitty-gritty status, but its very frustrating to not know how or even IF I'm connected when I'm expecting a message or response. For example, if I'm on H+ I'll accept a video call, but if I'm on 3G I know it'll just end in frustration. Is there any fix/tweak or anything to get around this? Perhaps disable the roaming notification?
I'm not having quite the same problem with FreedomPop. I see the perpetual R for roaming, but I do get bars for network signal strength. (You do have the FreedomPop Sim in slot #1, right? It won't work in Slot #2.)
FreedomPop will ALWAYS show as roaming here in the US. It is part of their instructions actually. But you will not be charged extra for it. I have had the free 200mb, 500 text, 200 minute plan on my sons R1 HD for a few months now and no bills.
If you have Xposed installed, you could use the Roaming Control module to trick your phone into thinking that AT&T and T-mobile aren't roaming networks; it's what I did until I switched to the FreedomPop LTE GSM sims.
Otherwise, I used to use Network Cell Info Lite, where I enabled the notification and set the update rate to 4 seconds--HSPA+ will show up as "3.5G" in the notification icon. It has proper support for dual-sim phones. You could also try Nify, which does show what kind of network connection you're on, but I have no idea if it works with dual-sim phones properly (e.g. will it only show SIM1 all the time, even if you use SIM2 as your primary sim?)
Hi folks, I'm having a bit of difficulty or confusion with wifi calling. I'm on EE but my phone is an XEU. There was a wifi calling option that didn't seem to do anything; no icon when enabled and no obvious network connection.
So I switched to the EVR firmware, wiped the phone and set up from scratch. Still got the same wifi calling option, still no icon or network activity with it enabled.
I don't seem to have VoLTE either, I would have thought the EVR CSC would enable that too?
Does anyone have any insight on this?
Thanks.
I have been having weird issues too with a dual SIM version and EE Wi-Fi calling. Inserting a microSD card in second slot can sometimes disable Wi-Fi calling in that I don't even see the option for switching on.
Hopefully future firmware fixes these glitches as I'm really loving this phone after using iPhones for a few years .
Jake
Wifi calling and VoLTE enabled itself after a serendipitous restart today.
Did your wifi calling ever actually work without an EVR CSC or firmware @ajdjackson ?
Edit: Looks like EE had some stuff to set up on my account, problem was at their end. My account says they're setting up roaming and could take up to 24hrs so something has happened to instigate these changes.
Anyway, now I'm really wondering if I need to EVR firmware at all. Samsung's multi CSC system should allow EE's wifi calling but EE would insist that it doesn't. Can anyone chime in?
Yes - strangely mine seems to working OK now even with the sd card in second sim slot. I haven't flashed any firmware at all.
Jake
Right, after a switch back to XEU I can confirm that EE Wifi Calling does work on a non EE phone but VoLTE does not!
So I switched back to EVR and everything's working fine again.
Quite surprising since EE have always insisted that Wifi Calling is exclusive to phones supplied by them, yet I've never read the same about VoLTE.
Hiya,
Just thought I'd share my experiences...
Like you, I'm also on EE and again like you my NOTE 8 is an XEU SIM free model, in my case from CPW. I found the same issue in that the wifi calling option could toggle on and off but the setting didn't seem to do anything; no icon when enabled and no obvious network connection.
I phoned EE on 150 for support but all they could suggest was to reboot my router at home even though I told them I also have a "work's" mobile phone (iPhone 5c) also on EE and that combination does have working wifi calling.
I decided to try a test to determine if the issue was with my Note 8 handset or with my new EE 4G SIM by swapping SIM's between the two phones. The work SIM worked immediately by activating wifi calling in my Note 8. My personal SIM was active in my works iPhone for approx. 2-3 minutes with no signal before a pop-up message appeared asking if I wanted to activate wifi calling. I obviously selected 'Yes' and when I swapped the SIM's back to their original handsets my Note 8 now magically works with wifi calling with the original SIM.
It's almost as if the menu item in the Note 8 for toggling wifi calling on and off doesn't activate the sim card even though the graphic animates to show the function activated.
Anyways, I now have a Note 8 with working wifi calling.
Hope that helps anyone else with similar issues involving EE wifi calling.
*EDIT* Hehe looks like my signature is a little out of date.
S.
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
UberPishy said:
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
Click to expand...
Click to collapse
Hmm I don't know. I know that I have 'Mobile Networks' setting 'Network mode' set to 'LTE/3G/2G (auto connect)' as opposed to the other settings of '3G/2G (auto connect)', '3G only' or '2G only' but how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling? Hard for me to say as I have zero signal at home and very poor signal at work so in both cases my Note 8 defaults to wifi calling.
Have you tried calling EE to check if VoLTE is only supported on branded firmware as opposed to generic XEU? I know that in the case of wifi calling their website is very explicit in stating that wifi calling is not only supported on EE branded/sourced handsets but also works on certain generic handsets such as S8 / S8+ & Note 8. Their website on VoLTE or as EE term the service '4G calling' is not so clear...
http://newsroom.ee.co.uk/samsung-ga...d-wifi-calling--available-to-pre-order-on-ee/
http://ee.co.uk/help/phones-and-device/wifi-calling
http://ee.co.uk/help/phones-and-device/4g-calling
This EE Community Forum post seems to lay the blame at Samsung's door as opposed to EE's...
https://community.ee.co.uk/t5/4G-and-mobile-data/VoLTE-on-Samsung-Galaxy-S8/td-p/559521
Reading the thread fully, it seems VoLTE is only available on EVR and not XEU.
S.
Steve.P said:
how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling?
Click to expand...
Click to collapse
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
UberPishy said:
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
Click to expand...
Click to collapse
Ahh there is a symbol, thanks for sharing the picture. I can confirm that do not get VoLTE and whilst it would be good to have every function that I pay for working the fact that I get zero 4G signal at home and at work where I spend 90% of my time means I'm not realistically going to miss VoLTE as my phone now has a working 'wifi calling' service. I suppose that if EE ever get round to providing coverage in the blackspot that surrounds my home location then I might consider swapping to EVR firmware. I won't hold my breath though because in the 20 years that I have lived at my current address, EE and Orange before them haven't bothered with trying to provide adequate cellular coverage.
I remember going through exactly the same crap with my Samsung Galaxy S2, Orange firmware got an app called signal boost and the vanilla xeu firmware didn't and we had to do a number of things to get the app ported over to XEU. Seems like no matter how much technology advances over the years some issues never change.:silly:
S.
I had this phone for years running on a Sprint network but since I hadn't had a need for it up until recently I decided to leave it as it was after switching phones. The problem I have now is that the e-SIM (I think it's e-SIM technology, a connection to the cellular towers without having a sim inserted) information is still present on the phone, and sometimes claims to have a 3G connection despite not having service, and on boot attempts hands-free activation, but would obviously not work.
How can I remove the e-SIM information from the phone?
One of the great things about this device on Verizon's network is instant LTE service. In my house I have dead areas which cause my signal to drop. When trying to get LTE back it can sometimes take 30 seconds or more because once I get to an area with service it will first go to 3G and then sometimes get stuck on it and I'll have to toggle airplane mode to get LTE back in a timely manner. With the OnePlus6T as soon as I have service it goes instantly to LTE! This is the first time I've ever had a device connect to LTE so fast. All my previous devices over the past 5 years since I've had LTE in my area have annoyed me because they always go to 3G first even though I have strong LTE service where I live.
I've always wondered why companies can't make their phones instantly connect to LTE when it's there and why they always favor 3G -- but this is no longer an issue since the OP6T doesn't have 3G on Verizon
imucarmen said:
One of the great things about this device on Verizon's network is instant LTE service. In my house I have dead areas which cause my signal to drop. When trying to get LTE back it can sometimes take 30 seconds or more because once I get to an area with service it will first go to 3G and then sometimes get stuck on it and I'll have to toggle airplane mode to get LTE back in a timely manner. With the OnePlus6T as soon as I have service it goes instantly to LTE! This is the first time I've ever had a device connect to LTE so fast. All my previous devices over the past 5 years since I've had LTE in my area have annoyed me because they always go to 3G first even though I have strong LTE service where I live.
I've always wondered why companies can't make their phones instantly connect to LTE when it's there and why they always favor 3G -- but this is no longer an issue since the OP6T doesn't have 3G on Verizon
Click to expand...
Click to collapse
What now happens in the areas where you only had 3G on your old phone? On your new Oneplus 6T do you just have no signal at all since it is only a LTE phone?
mjnoles1 said:
What now happens in the areas where you only had 3G on your old phone? On your new Oneplus 6T do you just have no signal at all since it is only a LTE phone?
Click to expand...
Click to collapse
Well, I'm assuming that in none LTE areas I'll have no signal at all. But, Verizon's whole network has been converted to LTE as far as I know. I never go anyone where I don't have LTE (and I live in the sticks). But in the off chance that happens I have 2 lines and my Pixel 2XL is still in service.
mjnoles1 said:
What now happens in the areas where you only had 3G on your old phone? On your new Oneplus 6T do you just have no signal at all since it is only a LTE phone?
Click to expand...
Click to collapse
I too am on Verizon, and in my office at work, one of the places I had zero service on Axon 7, I still get calls and text and one spotty bar of LTE. At my house, in the basement bedroom where I have missed countless calls and txts, I have 3 bars of signal and no issues with calls, txts, or LTE.
I drive all around my county for work, and so far, I havent hit a no service area. on the Axon 7, they were evident. It could just be better coverage due to glass back vs metal (the real reason OEMs have switched to glass back imho) or the better modem of the SD 845, but hands down, the cdma-less VZW is far superior for me IRL usage so far.
This is obviously subjective, but despite living in a rural area, I have no need for cdma so far. Vzw is the only carrier with good coverage where i live (upstate SC) and somehow, cdma-less is better.
kitcostantino said:
I too am on Verizon, and in my office at work, one of the places I had zero service on Axon 7, I still get calls and text and one spotty bar of LTE. At my house, in the basement bedroom where I have missed countless calls and txts, I have 3 bars of signal and no issues with calls, txts, or LTE.
I drive all around my county for work, and so far, I havent hit a no service area. on the Axon 7, they were evident. It could just be better coverage due to glass back vs metal (the real reason OEMs have switched to glass back imho) or the better modem of the SD 845, but hands down, the cdma-less VZW is far superior for me IRL usage so far.
This is obviously subjective, but despite living in a rural area, I have no need for cdma so far. Vzw is the only carrier with good coverage where i live (upstate SC) and somehow, cdma-less is better.
Click to expand...
Click to collapse
what network type are you using in the phone information settings??
mpetruzz said:
what network type are you using in the phone information settings??
Click to expand...
Click to collapse
LTE only in *#*#4636#*#*
2g/3g/4g in Preferred Network Type
Yeah I was in a spot Friday that goes to 3g or no signal often. I still had some sort of signal. It had an R and an H on the signal bar I believe. It worked fine and was still pretty fast online. Signal is way better than any of the Pixels was.
When I select LTE only I get two signal icons in the status bar.
Just curious will wifi calling / VOLTE work on Verizon?
rekd0514 said:
Just curious will wifi calling / VOLTE work on Verizon?
Click to expand...
Click to collapse
Volte has worked for me since the moment the tech I chatted with switched my sim to CDMA-less. Case and point, I am in the section of my house with the worst reception, a spot where the Axon 7 I came from got zero service on tmob and Verizon. Yet, much to my heart's content, I have service and VOLTE in the downstairs Faraday cage that is my house.
To the second part, no, Verizon doesn't support wifi calling on this device yet. Hopefully, they will work that out soon, but so far, I am having the best network experience I have had yet with Verizon.
mpetruzz said:
When I select LTE only I get two signal icons in the status bar.
Click to expand...
Click to collapse
Wow, just reset mine and noticed. I guess I had defaulted back to LTE/CDMA/UMTS, which apparently works fine. When I switched to LTE only, you are correct, double LTE icons in the status bar. I don't remember it doing that on 9.0.4. That being said, the other, default setting works perfectly fine for me.
Did y'all not have any problems sending/receiving MMS (not SMS) when your phone was in LTE only mode? I had to manually switch back to the default preferred network type from the dialer menu in order to fix that issue.
I had no problems at all I did the following.
1.Ordered new SIM card
2.Turned off old phone and took out SIM from old phone
3.Went on my Verizon account put in info on BYOD
4. Insert New SIM in 6T
Finish Setting up in your Verizon account then turn on the 6T
Done all working
I was worried because my old phone was 3G but the LTE is everywhere I always have signal.