Hi everyone!
I'm kind of unsure how to get my phone fixed via the warranty services. Here is my situation:
I first started to experience the wifi connection problem one month ago. The wifi setting just can't be switched on. I initially thought it could be a software problem, but it looks more like a common hardware problem with mi 11. I purchased this phone via honorbuy.com, but they were very very slow with their response. They first said I could send it to Poland or Italy, but now they are telling me that I have to send my phone to China in order to fix it. The shipping cost won't be cheap, since I'm located in Sweden.
I also tried to contact the xiaomi warranty services here in Sweden, but they said they won't fix it for me because my phone was not purchased from them. I also contacted Xiaomi China, but they also want me to send my phone to China in order to fix it.
Did any of you have similar problems with your mi 11?
Wifi issue on mi 11 is caused by the soc overheating. If you send the phone back to China and they will give you a new one.
Related
I bought my K20 Pro off AliExpress being advertised as the "Global Version". I later found out that this was actually a Chinese version, rooted and with a custom ROM.
Due to this fact, I was not able to use Google Pay (gave me an error "not available on rooted devices".
I thought to be clever, googled, how to re-lock the bootloader, and got to work. That done ... and without realising I just BRICKED my brand new phone.
As I did not link my device to my Mi account I had no option to unlock it the official way either.
I spent the good part of 2 days researching and trying different tools .. and I am stuck!
As far as I can see I got only these options left:
- Open up my device, do the test point thingy.. and flash via Mi Flash. (do I need an authorised account for this??) .. Since the device is glued.. I am not comfortable doing this.
- Use a deep flash EDL cable .. does this actually solve the problem? Or do I still need to open up the device?
- Try to get a refund from Ali Express and send it back as "sold as Global, but is actually chinese" .. not sure I will ever see my money back (any experience?)
- Find a phone repair shop.
Any suggestions?
Any way I can fix this without having to open up my phone?
Hi.
Your are not alone with a bricked brand new k20
I did the exact same thing for the same reason (unable to use Google pay). However even worse I knew my device was a the Chinese version. I did manage to unbrick it, but only by open (test points) it and by paying someone with an authorized edl account to connect to my pc using TeamViewer. I also managed to accidentally remove and lose some micro components from the main board that are used for the screen. So in the end I have a device with black a screen. Learned an expensive lesson to not attempt repairs when tired in the middle of the night. Good luck with yours.
Same problem
Hello,
Did you manage to unbrick the device?
asaadreh said:
Hello,
Did you manage to unbrick the device?
Click to expand...
Click to collapse
If you have bricked the phone look here for the solution
https://forum.xda-developers.com/k20-pro/help/destroyed-error-fastboot-locked-t3946012/post79852687
Read it all.
You will need to open the phone and use the test point method to put the phone into EDL mode, then you can unlock and flash a ROM.
You'll see a link for s-unlock. This paid service will allow you to EDL flash without an authorised account.
forzenl said:
I bought my K20 Pro off AliExpress being advertised as the "Global Version". I later found out that this was actually a Chinese version, rooted and with a custom ROM.
Due to this fact, I was not able to use Google Pay (gave me an error "not available on rooted devices".
I thought to be clever, googled, how to re-lock the bootloader, and got to work. That done ... and without realising I just BRICKED my brand new phone.
As I did not link my device to my Mi account I had no option to unlock it the official way either.
I spent the good part of 2 days researching and trying different tools .. and I am stuck!
As far as I can see I got only these options left:
- Open up my device, do the test point thingy.. and flash via Mi Flash. (do I need an authorised account for this??) .. Since the device is glued.. I am not comfortable doing this.
- Use a deep flash EDL cable .. does this actually solve the problem? Or do I still need to open up the device?
- Try to get a refund from Ali Express and send it back as "sold as Global, but is actually chinese" .. not sure I will ever see my money back (any experience?)
- Find a phone repair shop.
Any suggestions?
Any way I can fix this without having to open up my phone?
Click to expand...
Click to collapse
Deep flash cable doesnt work on this device, i got mine bricked but now its fixed, service centers doesnt accept phones that are chinese variants if there are xiaomi service centers near you, and if you find a phone repair shop, i dont know if they could handle your problem if its not Xiaomi Authorized, you can try and open your phone using the correct tools ( heat gun or hair dryer + suction) i opened mine using only plastic playing cards and old credit card combo, if you are worried about the glue just don't when the glue reheats it will pretty much seal the phone again at 90% of the time mine was pretty dusty and is pretty sturdy as it was already dried, ( tried to pull it out using a suction tool) just follow the guides and you will not encounter any problems, also if you dont have verified account I also suggest s-unlock, its super fast and easy plus a very responsive support team backs you up if you have questions regarding their services or if you wanted to have assistance. Have a great day!
Hello everyone,
I just got my phone back from after sales service due to my phone been softbricked (black screen, device not charging when plugged, ...) and by phone can boot now but it's bugging as soon as i put a SIM CARD in it.
When putting the SIM CAR in, phone is loosing wifi connection every 60 seconds (approximately) even right beside the router, and for the network, i'm stuck in EDGE and no signal stability either.
It's the same SIM CARD that was in before i sent it for repair, so the issue should not come from it (and it's working fine on my old Mi5)
One change they did is that they've updated the rom to the last MIUI 12 EEA stable rom, it was still on MIUI 11 global when i've sent it.
I've already wiped it and installed again the last update but it didn't work.
I was wondering if the issue was not coming from the EEA rom instead of the global rom, but i'm unable to install it since i don't have a computer anymore that i can use for xiaomitoolV2 and since it's still under warranty i would like to avoid unlocking it.
Is this kind of issue known ? could it be only software issue ?
Thank you for your help.
I didn't install any specific app that could have modified the settings and no specific app or setup is usually required with my network provider.
vincentp82 said:
Hello everyone,
I just got my phone back from after sales service due to my phone been softbricked (black screen, device not charging when plugged, ...) and by phone can boot now but it's bugging as soon as i put a SIM CARD in it.
When putting the SIM CAR in, phone is loosing wifi connection every 60 seconds (approximately) even right beside the router, and for the network, i'm stuck in EDGE and no signal stability either.
It's the same SIM CARD that was in before i sent it for repair, so the issue should not come from it (and it's working fine on my old Mi5)
One change they did is that they've updated the rom to the last MIUI 12 EEA stable rom, it was still on MIUI 11 global when i've sent it.
I've already wiped it and installed again the last update but it didn't work.
I was wondering if the issue was not coming from the EEA rom instead of the global rom, but i'm unable to install it since i don't have a computer anymore that i can use for xiaomitoolV2 and since it's still under warranty i would like to avoid unlocking it.
Is this kind of issue known ? could it be only software issue ?
Thank you for your help.
Click to expand...
Click to collapse
More than likely it's going to be software issues. Did you already any apps top modify system settings?
Hello,
So my original note 8 was N950F 256GB Dual SIM bought in 2017. It kept on working fine, until recently it started giving the problems in mentioned order
a. excessive battery drain
b. not being able to charge wired or wirelessly
c. complete blackout.
I went for a lookout of a replacement 256GB , and was able to find one on AliExpress, risky as it always is, i took my bets to order one after some correspondence from the seller who seemed legit and helpful.
Fast forward 22 days, I got the motherboard, installed in my existing body and housing, and voila it turned on and apparently seemed to be working fine. However i came to conclusion that it was originally a N950N (maybe Korea Dual SIM) motherboard which was flashed with the firmware/CSC/baseband for UAE reigon , maybe it was done by the seller knowing my location for ordering and the usage reigon. KNOX status was tipped as well, but it is not rooted as of now (maybe reverted to stock) , so all root sensitve applications (banking , netflix etc) do work as well.
The problem is, though everything works as intended. I am unable to place and receive voice calls reliably. Most of the time the outgoing call never gets placed on the network and drops after waiting for 8-10 seconds, and the incoming callers inform me that my mobile was out of reach for them to ring me.
I suspect it may have to do with the correct baseband not being compatible with local service providers.
Seeking expert help out here for the guidance , download location and the right combination of the firmware components to be used to bring the phone back to a reliable voice calling status to be used in KSA region
All help is much appreciated.
The information is as below :
Hello maybe someone can help me with this issue? I can pay money no problem i just need this phone working.
My wife was using phone and, just died. when you turn on it says system has been destroyed.
I took phone to few technicians and nobody could do anything, I tried unlock tools and other things:
It says phone is locked. ( i signed to xiaomi account and like my tech said deleted phone from that account ant still has same issue.
I can pay money if someone can help
Hi, if your device is still dead and unrecoverable, i an buy it as i need to replace the broken display of my Mi 11 Ultra. I am from Chennai, India.
Hi all,
I have tried so far two brand new Pixel 7s. I am from Slovakia (unsupported country), moved from Pixel 6 to Pixel 7.
Once I get the phone, it runs on TD1A.220804.009.A2
It offers me straight away December update. When I accept, phone restarts and then I cant receive phone calls, time to time people try to call me but my phone behaves like its turned off.
I have returned the PIXEL 7 and got a new one. Now I didnt accept December update, and thinngs are OK. Anyone having the same issues?
I have turned off now automatic updates via developer options and trying to survive without December update
As long as the version you have has the one huge hole in Android 12 patched you should do fine without updates. This N10+ in my hand hasn't been updated for 3 years. Current load is almost 2.5 yo. Security simply isn't an issue in its current configuration.
Updates/upgrades can and do break things. Just don't do stupid things; almost all malware is installed or downloaded by the user.
noodles222 said:
Hi all,
I have tried so far two brand new Pixel 7s. I am from Slovakia (unsupported country), moved from Pixel 6 to Pixel 7.
Once I get the phone, it runs on TD1A.220804.009.A2
It offers me straight away December update. When I accept, phone restarts and then I cant receive phone calls, time to time people try to call me but my phone behaves like its turned off.
I have returned the PIXEL 7 and got a new one. Now I didnt accept December update, and thinngs are OK. Anyone having the same issues?
I have turned off now automatic updates via developer options and trying to survive without December update
Click to expand...
Click to collapse
I'm also from Slovakia, I use dualsim - Telekom + Orange (esim) and I don't have any problems. Try asking the operator for a new Sim
efkosk said:
I'm also from Slovakia, I use dualsim - Telekom + Orange (esim) and I don't have any problems. Try asking the operator for a new Sim
Click to expand...
Click to collapse
It is very possible the phone is at fault, if it keeps doing it send it back, I sent mine back for dropping cell signal and finger print issue
hammered58 said:
It is very possible the phone is at fault, if it keeps doing it send it back, I sent mine back for dropping cell signal and finger print issue
Click to expand...
Click to collapse
I also returned my first one. Also a problem with the fingerprint and the signal. But at the same time I requested a new sim card from the operator.
noodles222 said:
Hi all,
I have tried so far two brand new Pixel 7s. I am from Slovakia (unsupported country), moved from Pixel 6 to Pixel 7.
Once I get the phone, it runs on TD1A.220804.009.A2
It offers me straight away December update. When I accept, phone restarts and then I cant receive phone calls, time to time people try to call me but my phone behaves like its turned off.
I have returned the PIXEL 7 and got a new one. Now I didnt accept December update, and thinngs are OK. Anyone having the same issues?
I have turned off now automatic updates via developer options and trying to survive without December update
Click to expand...
Click to collapse
You live in an unsupported country too, without VoLTE and 3G towers around You, You won't be able to use the Pixel 7 as a phone. You have to root and install VoLTE fix or unlock the bootloader and use the Cleanslate kernel.
corsaair said:
You live in an unsupported country too, without VoLTE and 3G towers around You, You won't be able to use the Pixel 7 as a phone. You have to root and install VoLTE fix or unlock the bootloader and use the Cleanslate kernel.
Click to expand...
Click to collapse
Thats Good to know I have already returned the Pixel 7, but retailers should know this I guess, otherwise they will have plenty of returned phones.
noodles222 said:
Thats Good to know I have already returned the Pixel 7, but retailers should know this I guess, otherwise they will have plenty of returned phones.
Click to expand...
Click to collapse
Yes, they should know, but they don't care (?). Just look at Alza.sk (or .cz, .hu): you can buy Pixel with 5G support. These countries are unsupported by Google, so officially the 5G network can't be used... As a Vodafone user in Hungary, I had to root the phone and install VoLTE fix; in this part of the country where I live 3G network is shut down, I was unable to make phone calls. Just Telekom users can make phone calls without issues (they have VoLTE enabled but not 5G); where the other carriers have 3G, the phone is usable (at least, now).