When I first got the phone earlier this week, I could plug it into the charger in the wall just fine with no issues, it would just charge. Now suddenly it started telling me USB connected and goes to the MTP screen and of course locks up the phone.
I can of course bypass this by switching the phone to mass storage mode, but since I have Kies and use it occasionally, it would be nice to not have to switch that setting each time depending on my charging/syncing situation.
Why would it have not locked it up with the MTP screen originally when charging from the wall but now it does? The results are the same whether its plugged into the wall or the USB port on the computer. I have two Captivates bought brand new on a family plan, both do this now with any combination of chargers and USB cables, wall USB port, or car charger. Neither one has a common application installed since the other is my girlfriends who hasnt done much to it yet, so Im blaming the phone itself for now...
~T.J.
Interesting. I just checked with my BB charger and they dont do it using that charger, but they do it as soon as I connect the stock charger again.
Im wondering if its a voltage sensing circuit thats tripping due to the different voltages which should be applied - either wall charger or USB port. Maybe for some reason my wall chargers arent putting out enough voltage and its thinking its a USB port, but the BB charger is putting the right amount of voltage out?
Am I on base as to how it differentiates between wall or USB port? The number of pins obviously doesnt matter as all the cables have all the pins in them, unlike some charger cables which only have the power and ground. The only thing I can think of is that it uses the amount of voltage/current to tell the difference and create its reaction.
~T.J.
Sounds like a problem with the stock charger, maybe usb cable alignment. My iphone wall adapter does this with the samsung cable but the samsung wall adapter doesn't, same with my car charger from att. Also I have a $5 walmart car charger that has a cable that splits into both a mini usb and a micro usb that isn't a real usb cable, it's charge only. That cable has no problem on any wall or car adapter. I believe the phone detects if its connected by checking voltage on a data pin (just a guess really) so if a nonstock charger is used it assumes that it is a computer. But it may also be a data signal that is given off by the charger.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
did you try a new charger and if so, did it work? I've had my captivate since Thursday and on Thursday it charged and everything fine, but then yesterday,
a) no computer I connect it to while recognize it, no matter what I have it set too and have latest drivers installed
b) if I charge it, after I unplug it, it locks up to black screen and I have to remove the battery to get it to work
c) I also have an in-dash touchscreen monitor in my car that has a usb port because it works with an ipod. I plugged the usb into to use it as a car charger, unplugged it, same thing
d) it did say usb connected after it was unplugged, but I switched from mass storage to ask on connection and it went away
so is an actual wall charger the solution?
Sent from my SAMSUNG-SGH-I897 using XDA App
and now I unplug it, and if it locks, it will not unlock, just black screen
I have to take out the battery and then only way to get it to turn back on, is to plug it back in the wall
Sent from my SAMSUNG-SGH-I897 using XDA App
^^^Ouch that's not right, if you can't figure it out you may need to re-flash or just bring it back under warranty, or insurance
Sent from my SAMSUNG-SGH-I897 using Tapatalk
I got the 16GB Touchpad few days ago and since i got the one with an american charger i cant charge it yet (till i get the traveler kit).
My actual problem is that it doesn't charge through the USB port too. I left it for like 24-30 hours charging through the USB port (with the cable that came with the touchpad) and when i try to turn it on, it shows me an icon of an empty battery.
Is my usb cable problematic or it just that the touchpad cant charge through the usb port from a PC?
ps: every time i plug the usb it get a message telling "to reliably charge please use the charger and cable that came with this device"
I have the same issue with a 32 GB one. I received it brand new, factory sealed today and it is going back to HP. I called HP, the cable is fine, works with my HTC phone, it's the USB port on the Touchpad, it's loose and losses connection. HP is sending a box with prepaid shipping label and doing a warranty repair.
I really love the Touchpad and I am a bit disappointed with receiving a new device with a loose USB port. HP has great support and I can't wait until I get it back.
Sent from my HTC Sensation 4G using Tapatalk
Unfortunately thats not an option for me (returning it to touchpad), since i bought it from Ebay (thats the only way possible for me to buy a touchpad from my country).
You had the same issue with the charger plugged in the usb cable as well?
What sort of power source do you use, if not the charger.
I've tried to use a computer, but it does not look like it's charging, but data transfer work.
I tried with an iphone charger, that sort of work. It complains about not getting enough power (iphone charger is 5,0V while the hp charger is 5,2V)
Bottom line. Use the original charger, just buy an us adapter. It works great.
There is another thread here sonewere discussing chargers for non US owners.
Sent from my M9 using Tapatalk
Jon (aka nle) said:
What sort of power source do you use, if not the charger.
I've tried to use a computer, but it does not look like it's charging, but data transfer work.
I tried with an iphone charger, that sort of work. It complains about not getting enough power (iphone charger is 5,0V while the hp charger is 5,2V)
Bottom line. Use the original charger, just buy an us adapter. It works great.
There is another thread here sonewere discussing chargers for non US owners.
Sent from my M9 using Tapatalk
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Click to collapse
Im trying to charge it through my PC using the original cable that was in the box (tried it in a USB 2.0 port) and im getting the 'try a reliable recharging source like the USB cable and the charger that came with your touchpad'.
I also tried charging it with a 5.0V 200mA phone charger but it didnt work either.
Shouldnt it charge even a bit with the cable? im trying to charge it for 2 days now
Varemenos said:
Unfortunately thats not an option for me (returning it to touchpad), since i bought it from Ebay (thats the only way possible for me to buy a touchpad from my country).
You had the same issue with the charger plugged in the usb cable as well?
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Click to collapse
Yes, tried the wall charger, then pc, a different usb cable, all had the same result. When I plugged in I could feel the USB port loose in the Touchpad itself, it had a bit of play and if I played gently on it, it would begin to charge or connect to the pc. When i let go, it disconnected from my pc and then gave me the charging error message. I purchased mine from an e bay store and it has a warranty for 1 year.
I would be happy to help you with yours, if you want to ship it to the US, it has a warranty from the factory. Pm me if you'd like help. I am certain that shipping to and.from US could be costly but I am willing to help.
Sent from my HTC Sensation 4G using Tapatalk
Mine will only will charge from official HP chargers. This is much like my old iPhone 3g before all the generic manufacturers caught up. I suspect that the voltage and amp requirements are tighter than the USB specification, so it will be a crap shoot if you use non HP chargers.
With that said, HP has 30% off all touchpad accessories right now. Combine it with the cupon SAVE15HP
-W
Sent from my I897 using XDA App
wpp105 said:
With that said, HP has 30% off all touchpad accessories right now. Combine it with the cupon SAVE15HP
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Click to collapse
Ya unfortunatelly i could order anything since i dont live in the US/UK regions
Varemenos said:
Ya unfortunatelly i could order anything since i dont live in the US/UK regions
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Don't worry over that, I can get what you need and ship it to you.
Also, in speaking to HP, any USB charger in the US works, they're considered universal.
Sent from my HTC Sensation 4G using Tapatalk
you cant charge the touchpad using a computers usb ports. it doesnt draw enough power. the voltage of the charger doesnt really matter, it needs at least 2 amps or it wont charge the touchpad. cell phone chargers usually only draw 1 amp or less and usb ports only .5 amps.
cachookaman said:
you cant charge the touchpad using a computers usb ports. it doesnt draw enough power. the voltage of the charger doesnt really matter, it needs at least 2 amps or it wont charge the touchpad. cell phone chargers usually only draw 1 amp or less and usb ports only .5 amps.
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Click to collapse
That is absolutely not the case.
I have only charged mine once with the AC-USB thing and I have been using it since I got it the first day of the sale. I use mine all day long and only charge it occasionally via USB to PC connection. I use the original cable from HP and another one from my Samsung Mythic (work and home).
The message that you get when you plug it in is misleading but normal on a stock TP. However there is a patch in PreWare that changes it to just default to charge and not bug you. Anyone who intends to use this thing at all with WebOS needs to get PreWare installed. In fact, some time spent at precentral.net would benefit any new owners. You will learn A LOT more about these little jewels. I spent a few hours reading stickies and interesting threads and learned a great deal.
If it is really plugged in (and you will know because your PC will tell you) and you get no charge, you have a problem. It should charge on or off while plugged in - mine does.
nunjabusiness said:
That is absolutely not the case.
I have only charged mine once with the AC-USB thing and I have been using it since I got it the first day of the sale. I use mine all day long and only charge it occasionally via USB to PC connection. I use the original cable from HP and another one from my Samsung Mythic (work and home).
The message that you get when you plug it in is misleading but normal on a stock TP. However there is a patch in PreWare that changes it to just default to charge and not bug you. Anyone who intends to use this thing at all with WebOS needs to get PreWare installed. In fact, some time spent at precentral.net would benefit any new owners. You will learn A LOT more about these little jewels. I spent a few hours reading stickies and interesting threads and learned a great deal.
If it is really plugged in (and you will know because your PC will tell you) and you get no charge, you have a problem. It should charge on or off while plugged in - mine does.
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Click to collapse
The problem is, its plugged, i get the warning but its not charging at all (while the touchpad is turned out cause its out of battery the past 2 days).
Varemenos said:
The problem is, its plugged, i get the warning but its not charging at all (while the touchpad is turned out cause its out of battery the past 2 days).
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Click to collapse
Now to be completely honest - the first charge I made out of the box was with the AC adapter and I left it in overnight like I had been told.
But since then I have never used the AC plug and I have let it get down to about 20% or so but no lower.
It very well may be that from a DEAD state, it requires the extra amps to jump start it, but as long as you have that initial charge it is covered by the lower amperage of the direct USB-to-PC connection. I'm guessing it came with a fair charge and you burned through it without ever plugging it in to the USB.
Bear in mind that not ALL USB ports on a PC are powered the same either. Older USB 1.0 and 1.1 are crap for power. Front or top-mount ones also may not have as much juice as the ones in the back directly off the motherboard. Look at portable hard drives, some come with a double-header cable to use two low-powered ports. I know my top-mount ones will not power my 1TB 2.5-inch drive, but the ones in the back do.
However, I am really surprised you can't pick up a standard plug in USB adapter for your country for a few dollars (equivalent) for wall. Jeez they sell them at the dollar stores here now. I don't know if a car adapter would output enough to do it but that is another idea. If you can get one, you should be able to bring it back easily enough. The 2 amp adapter does charge a lot faster.
---------- Post added at 11:15 PM ---------- Previous post was at 10:53 PM ----------
LOL, I am really in a rare mood as this question has bugged me a little. So I decided to find some straight poop. Here is the best description I have seen anywhere.
http://www.maxim-ic.com/app-notes/index.mvp/id/3241
If you don't want to read it, the gist (as I understand it) is:
At 5V, the USB ports in a PC have to be able to source (provide) at least 500 mA (.5 AMP). However, depending on how your motherboard is provisioned (MOSFETs and diodes) that is limited/controlled.
The spec though, does allow as much as 5A to be provided. In fact, 2A is not uncommon if the other ports are not loaded.
So you could try unplugging all your other USB stuff or try another computer's USB ports.
Varemenos said:
Im trying to charge it through my PC using the original cable that was in the box (tried it in a USB 2.0 port) and im getting the 'try a reliable recharging source like the USB cable and the charger that came with your touchpad'.
I also tried charging it with a 5.0V 200mA phone charger but it didnt work either.
Shouldnt it charge even a bit with the cable? im trying to charge it for 2 days now
Click to expand...
Click to collapse
Given that the HP charger has a 2A output, odds are that anything much below around 500mA isn't going to charge the device, or at least not at a rate that'll offset the drain while it's running.
The USB ports on laptops often won't supply enough current, particularly if there's other devices on the same bus. If you plug it into a powered USB hub then you should be in business as they should supply more like around 1A generally.
My Touchpad charges from my laptop USB port, however it is slow. I am getting about 8 - 10% charge per hour. The screen needs to be off though, otherwise there is no noticable charging happening.
Mine is not charging with USB laptop at all. Need to use wall charger
I have XRON VB2.8 on my two touchpads and both show battery charging symbol when they are connected to computer via USB and yes the they charge very slow.
FYI, can't remember if WebOS / Govnah tells you what the current amps being used is, but if you are on Android tools like Elixir 2 tell you how many amps you are either discharging (-) or charging (+). So depending on what you are using (wifi, bluetooth, # of widgets, running applications, screen brightness, overclocking, underclocking, etc.) YMMV on whether or not you can charge via usb connected to your computer.
So if you are discharging at a rate of -750 mA connecting to a usb port on your computer will still have you discharging at a rate of -250:
Code:
[COLOR="Red"]-750 mA[/COLOR] + 500 mA = [COLOR="Red"]-250 mA[/COLOR]
mine charges in the usb port, but only if I turn off the screen or turn off the touchpad completely. my ports only provide 500mA, and with the screen off, the touchpad draws about 50mA, so it can charge at about 450mA. With the screen on, it draws about 760mA, so even when it's plugged in the USB, it is discharging at a rate of about (760-500=260mA).
So i am having this problem, wonder if anyone else is also. I reported it to samsung.
The problem is when using a car charge my phone will say charging like normal. BUT then it will says "powering connected usb device".
It will say this the whole time it is charging.
Its a 5v 2amp charger i am using a micro usb cable with the included usb c adapter.
I use the this same charger for my s7 edge without problems.
Now the kicker here. Once i unplug the note 7 from the charger it will keep to saying "powering connected usb device"
The battery icon will flip between the power out icon and normal battery.
The first time it did i had to reboot the phone so it would stop.
The next time it went away after a few minutes.
I havent try using a usb c cable, but will later today.
Just wondering if anyone else is having this problem. Its probably OS related or have something to do with the adapters.
Just wondering if anyone else has this problem
The included micro-usb-to-usbc adapter seems to inhibit the charging speed. I used the adapter with an official Samsung Micro USB cable that came with my Note 5 and plugged it into a Samsung fast charger and the charging takes forever... Maybe you're experiencing a similar symptom?
Sent from my SM-N930T using Tapatalk
Its possible. Today i drove for about 20mins and i didnt have this problem. It charged but only went up 3% more. I should of gotten at lest 5-6% with that charger (amount i would of gotten with my s7 edge, same charger in cable)
I will do a test today with the usb c cbale plug right into the usb adapter. I only have the one for the time being
Well the problem is still here.
My wife gotnher phone and the same thing.
She needed to charger her phone.
Plug it up and it says chaning connected usb device. Just stays on the screen for a while then goes away.
Now we got out the car and turn the car off.
Then phone lit up and says powering conntect usb device. Then my rasio started to boot up and ended up in a boot loop as long as the phone was connected.
So thephone was trying to power my car through the usb charger.
This is something samsung should fix asap. There should be an option to turn this off.
Ill have another chat with samsung
Just got my new 4a5G mostly set up last night and plugged it into my multi-port charger for the night, and found that it won't charge at all. Tried another high-power charging brick from an old samsung tablet of mine and the same issue. My 3XL used to have issues sometimes charging too slowly on these bricks, but at least it charged. I was expecting the newer phone to fix this issue, not make it worse by not charging at all. The included charging brick works, as does the charger from my Samsung chromebook.
Why not use the included charger? Well I have 3 devices that I like to charge next to my bed at night (phone, chromebook, smartwatch) and only two free outlets. Chromebook, needs its own dedicated charger to fully charge overnight, so I typically have the phone and smartwatch plugged into a 4-port charging brick. This thing supports QuickCharge 2.0 on one port and the other ports cap out at 2.0 A, so it should easily be able to deliver a full charge overnight, but the 4a5G refuses to recognize it at all. Doesn't matter if I plug it into the QC port or one of the other ports. What the hell is up with Pixel phones being so picky about what you charge them with?
Update:
So it wasn't the charging bricks, it was the cable. Tried two of the same brand of cable, and they didn't work at all. Tried another USB A to C cable I was using for a different device, and it works! These cables work just fine for every other USB-C device I own. No flaky connections where you have to wiggle the plug in the port to get it to connect. They connect and stay firmly connected consistently on every other device, but the 4a5G just refuses to recognize them at all. So its picky about cables, not charging bricks. That's not nearly as bad, but still annoying.
Indeed! Also to note that I also learned that this phone needs a charger that has Power Delivery technology. I tried using the adapter from my previous phone that had quick charge 3.0 technology but it was not charging rapidly.
je55ter said:
Update:
So it wasn't the charging bricks, it was the cable. Tried two of the same brand of cable, and they didn't work at all. Tried another USB A to C cable I was using for a different device, and it works! These cables work just fine for every other USB-C device I own. No flaky connections where you have to wiggle the plug in the port to get it to connect. They connect and stay firmly connected consistently on every other device, but the 4a5G just refuses to recognize them at all. So its picky about cables, not charging bricks. That's not nearly as bad, but still annoying.
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I have Pixel 2XL and the 4a 5G too, and both have the same problems with cables one work other doesn't...