Database Develop

Touch issues / Sensitivity issues after Nougat update

Okay so I wanted feedback regarding this whether someone else is experiencing this or not.
I have gradually observed during the last few days that a lot of my touches to click have gone unresponsive in Nougat. Initially it was something that I hadnt quite noticed but slowly the trend became obvious. Now dont get me wrong, this would happen a few times here and there with lollipop and MM as well, but the rate is far higher now on Nougat. Especially when typing on the keyboard this means mis-spelled words, missed letters, and accuracy is far worse now.
Has anyone else observed this or is it just me?

Just got my xcover 4 with nougat installed i have the same issue.
The sensitivity is low and i need to press a bit higher finger force to respond.
Even with sensitivity (glove mode) set to on things get worse.

I'm seeing the same thing. What is strange is that I'll see the button highlight/depress, but no action occurs. This is on multiple apps.

On what device/OS?

Sprint Note 5 on Nougat

Did you try gloves mode? Does it work?

the same for me on 920cd and the same iusse using S pen

I contacted samsung Greece about the existing problem.
I reported the problems me and you guys have and the tech support told me that your problems exist because you did not factory reset the devices before upgrading to nougat.

Anyone tried to contact samsung about the problem?
They dont know anything about it.

facing same issue screen lagging in note 5 sm-n920s also tried custom rom but still lagging in typing and scrolling on facebook

I have the same problem on my xcover 4 here!!
When I run the the touch screen test, touch screen responds well, but when I want to write a message or to scroll the home screen Its very annoying. It looks like software problem.
please help

Hi guys.
I have 2nd piece of Xcover 4 SM-G390F (first was change by seller for new one) and had the same problem. First 2-3 days all work perfect.. I have installed my applications, work perfect for two days, but after this... --After wake, display react only in centre area, 1 centimeter from display border no reaction or react on xxx touch. After few seconds (20-30) display react on full range, but with lags... So... I go for support to Samsung official at CZE.
Support tells me, that they don't know about this problem, that I'm 1st who has this problem... And some other bull... about unofficial sell and any other. So I post them IMEI and they let me know, if my distribution is official or not, and we'll see what next. They recomend me to go to service center, where somebody looks on my SM. So I see tomorrow.
ROM - official Android 7 Nougat from start using (not updated from other version)
Deleting apps - no effect
Safe mode - no effect
Factory reset - no effect
Apps to calibrate screen - no effect

Issues encountered so far

Hi,
I am seriously considering returning this. Its so nearly great but my unit is suffering from the following:
1. Stuck on Android 8 and Feb update. See seperate thread.
2. Touch screen touch sensitivity has some real issues. Scrolling around will occasionally "jump" or reverse direction briefly. I see this a lot on cheaper Android devices.
3. The default notification sound is a ringtone that goes on for 20 seconds approx. I have to change this for every type of notification for every app.. Its maddening.
4. Camera is... meh. Good for the price, but a long way off the top tier.
5. Auto brightness isnt good. Changes too fast, too often. Its all over the place.
UPDATE! 6. Developer Options seem totally broken. Settings dont persist or they do and the UI doesn't remember selections. What a mess.
NOTE - there are lots of positives, but these are well covered elsewhere.
All in all... this feels like any other cheap-ish Android phone. Needs updates, and dont kid yourself that this is the bargain of the century. Its good value, but its clear where compromises have been made.

Lot of bluetooth issues with 8.1. Sound is lagging when paired to my Sony WH-1000XM2. Other devices might loose connection after a while and needing to be re-paired.

RealEvil said:
2. Touch screen touch sensitivity has some real issues. Scrolling around will occasionally "jump" or reverse direction briefly. I see this a lot on cheaper Android devices.
3. The default notification sound is a ringtone that goes on for 20 seconds approx. I have to change this for every type of notification for every app.. Its maddening.
Click to expand...
Click to collapse
2. Is the touchscreen a software issue?
3. Surely there has to be a better way of dealing with this notification ringtone? - Anyone got any ideas?

VonCrisp said:
3. Surely there has to be a better way of dealing with this notification ringtone? - Anyone got any ideas?
Click to expand...
Click to collapse
For 3, I may have solved this myself - there is a default notification sound option which can be changed from the 20 (approx) seconds ringtone. I changed this and still got 1 of the long notifications, but the rest were normal.
As for 2), hopefully this is a software issue. The touch panel has a firmware version which is why I am so keen to get the 8.1 update (as it *may* have a newer version?) as mine is stuck on older software.

I have problems over several apps:
- Instagram no sound in stories
- Snapchat video quality is very very poor and pixilated
- Camera Zoom in Instagram, Snapchat and Whatsapp sometimes works and sometimes not.
- Stock Camera app, sometimes there are glitches when the camera is switching from wide to tele in lowlight.
- Playstore and Recent apps window sometimes lags
Anyone else experiencing those bugs?

zFr3eak said:
I have problems over several apps:
- Instagram no sound in stories
- Snapchat video quality is very very poor and pixilated
- Camera Zoom in Instagram, Snapchat and Whatsapp sometimes works and sometimes not.
- Stock Camera app, sometimes there are glitches when the camera is switching from wide to tele in lowlight.
- Playstore and Recent apps window sometimes lags
Anyone else experiencing those bugs?
Click to expand...
Click to collapse
I just checked your first 3 issues, I don't have any of them. I didn't notice any glitches with the camera either yet, but I haven't tested it that much. Only thing is the lag when switching between recent apps, Playstore works fine though. Maybe try and clear the cache of the apps you have problems with? Or maybe you didn't update them?

chris_dis said:
I just checked your first 3 issues, I don't have any of them. I didn't notice any glitches with the camera either yet, but I haven't tested it that much. Only thing is the lag when switching between recent apps, Playstore works fine though. Maybe try and clear the cache of the apps you have problems with? Or maybe you didn't update them?
Click to expand...
Click to collapse
i just found out that my instagram audio is not working when i have my phone in vibration mode instead of ringing mode, although media volume is on max.
As soon as i change into ringing mode the sound in my instastories is working! Should be a software bug, but not sure if from instagram or nokia.
EDIT: are you able to do a smooth zooming in snapchat or only "1 step"? Because after reinstalling the app i was able to fully zoom in, exactly how i am used to it. Afterwards i started the stock camera app tapped the x2 button to zoom in. Then when i went back to snapchat i was only able to zoom "1 step" like i would press the x2 button in the camera app, instead of a continuous zoom.

My volume key temporary disabled after use instagram or some local apps. Uninstall TalkBack help me this. You guys who had trouble with sound should try.

I can agree to some of these issues.
The most annoying by far is the auto brightness. Sometimes when I unlock the phone it turns the brightness all the way down, even when I'm outside. Makes the screen all but unreadable. More interesting is that it makes the adjustment even though the auto-adjustment is turned off.
The bluetooth sound is choppy sometimes.
No complaints on the screen or the camera from me.

logon21 said:
My volume key temporary disabled after use instagram or some local apps. Uninstall TalkBack help me this. You guys who had trouble with sound should try.
Click to expand...
Click to collapse
Infact uninstalling talkback and a few other useless apps solved my instagram problem with no audio in the stories! Thanks for that hint. :good:
Spionas said:
I can agree to some of these issues.
The most annoying by far is the auto brightness. Sometimes when I unlock the phone it turns the brightness all the way down, even when I'm outside. Makes the screen all but unreadable. More interesting is that it makes the adjustment even though the auto-adjustment is turned off.
The bluetooth sound is choppy sometimes.
No complaints on the screen or the camera from me.
Click to expand...
Click to collapse
yeah, the auto brightness does not work as good as it should. Just had a 2 hours call with a bluetooth headset and everything was just fine! Maybe you could try a different protocol in the developer settings for bluetooth codec?

Hey everyone !
I received my N7P a few days ago and i noticed that everytime i record a video, this message pops up : "OZO audio is deactivated".
I live in France and this the European model.
Do you have the same problem ?
I noticed that they also removed the face unlock. Any news on that ?
Thanks for the support guys ! :good:

OC-Freak said:
Lot of bluetooth issues with 8.1. Sound is lagging when paired to my Sony . Other devices might loose connection after a while and needing to be re-paired.
Click to expand...
Click to collapse
Hey, I am curious about how the WH-1000XM2 sounds in nokia 7 plus. Is it better or worse than your other devices except for the lag?

I'm in the UK, just the received the phone and am also stuck with the 8.0 + Feb security patch. It's saying I'm up to date.
Also, is anyone else's system storage taking up 14GB? Should it be that big? It's already using 22% before I've even installed an app. Tried a factory reset and same thing.

Nocturnalizer said:
I'm in the UK, just the received the phone and am also stuck with the 8.0 + Feb security patch. It's saying I'm up to date.
Also, is anyone else's system storage taking up 14GB? Should it be that big? It's already using 22% before I've even installed an app. Tried a factory reset and same thing.
Click to expand...
Click to collapse
Same here with the system storage - 13 GB.

GREGDL08 said:
Hey everyone !
I received my N7P a few days ago and i noticed that everytime i record a video, this message pops up : "OZO audio is deactivated".
I live in France and this the European model.
Do you have the same problem ?
I noticed that they also removed the face unlock. Any news on that ?
Thanks for the support guys ! :good:
Click to expand...
Click to collapse
Face unlock = trusted face?
You can find trusted face in Settings>Security & location>smart lock>trusted face

trveller72 said:
Face unlock = trusted face?
You can find trusted face in Settings>Security & location>smart lock>trusted face
Click to expand...
Click to collapse
I don't have that. Sure you didn't misread "trusted place"?

emperor8696 said:
Hey, I am curious about how the WH-1000XM2 sounds in nokia 7 plus. Is it better or worse than your other devices except for the lag?
Click to expand...
Click to collapse
It is on par with my other phones as far as I can tell. Then again I'm not too picky on sound quality.

corpsus said:
I don't have that. Sure you didn't misread "trusted place"?
Click to expand...
Click to collapse
Nope, but I am still on 8.0. May be different on 8.1?

trveller72 said:
Nope, but I am still on 8.0. May be different on 8.1?
Click to expand...
Click to collapse
8.1 here. Not there anymore.

Anyone know how to turn off 'vibration' when you unlock with fingerprint scanner?
Thanks

Galaxy Note 5 has an interval where it stops registering one or more tap input

I often play rhythm games with my Note 5 so it's pretty noticeable when I get misses because of this.
I am not particularly sure what's causing this. Stock rom or not (I have LineageOS right now, I even tried the ported S8 Edge rom) the problem is still there.
I can make guesses that it could be input lag, general lag, or something else processing related. Is this a common problem? Could this be more on the hardware end?

Tronitus said:
I often play rhythm games with my Note 5 so it's pretty noticeable when I get misses because of this.
I am not particularly sure what's causing this. Stock rom or not (I have LineageOS right now, I even tried the ported S8 Edge rom) the problem is still there.
I can make guesses that it could be input lag, general lag, or something else processing related. Is this a common problem? Could this be more on the hardware end?
Click to expand...
Click to collapse
https://forum.xda-developers.com/note5/help/fix-regions-display-responding-to-touch-t3862955

milance92 said:
https://forum.xda-developers.com/note5/help/fix-regions-display-responding-to-touch-t3862955
Click to expand...
Click to collapse
Thanks for the suggestion. I actually tried your method but, sadly, no improvements whatsoever.
The problem is still present and I can't keep a combo at all in my game due to random unregistered taps.
EDIT: 12 hours after I did your method, things seem to have improved at least. I'm not certain if the problem is completely solved or it's just my own mistakes in the game now. I think I did more shocks to the phone than what you recommended, though.

Samsung Note 9 - Display Discoloration & Overheating

Who else are facing the same problem ?
1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.
2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.
3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..
4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"
Samsung haven't responded on this issue yet, how could we bring up the issue and get the proper resolution from Samsung.

This happened after last March update installation?
What note 9 do you have?

Probably not a hardware fault if it happened after recent software update.
A number of note9 affected although samsung seems to disagree at the moment.

Hello,
I also have a problem with the display after waking up with the POWER button. There are tinted colors distorted and some stripes like dim lines and slow refreshing. Everything started after updating to Android 10. In fact, when the display lights up incorrectly, it starts to heat up from the bottom. Putting the smartphone aside for a moment or cooling down causes the display to work correctly.
Workaround? I turned on Active Display and first knock to activate it, then the display lights up correctly and then I unlock the screen and use normally. It is known that battery consumption increases. Of course mine is Exynos.

hi guys,, i remember a similar experience sometime back.. try this. if u have turn on the proximity sensor i mean the advance feature where the phone screen doesn't turn on while in pocket , switch it off and restart the phone and see if the problem still exist.

i am having same issue
is anybody on xda come to rescue our issue?? friends need urgent help out ., if the solution is to reinstall the firmware kindly tell how to ?? while phone is just giving odd lines and not responding to touch even ??

ahmadtanveer7007 said:
is anybody on xda come to rescue our issue?? friends need urgent help out ., if the solution is to reinstall the firmware kindly tell how to ?? while phone is just giving odd lines and not responding to touch even ??
Click to expand...
Click to collapse
whats the firmware version u are having now and phone model?

Try wiping the cache partition in Recovery Mode. If that doesn't work then back up your device and manually reinstall the OS back onto your device.

Im having the exact problem. I flash LineageOS and it worked by max brightness then back to auto. I installed brightness widget to max brightness and back to auto everytime I turn on screen.
This issue is popular after March update. I tried everythings you mentioned above, reset, flash new firmware, even April update, wipe cached, flash cooked rom, heat screen, turn off features, disable gpu overlay, etc... Samsung Vietnam guaranteed can fix with new screen but I'm out of warranty.

I dont have any issues us unlocked snapdragon xaa model on latest android 10 version.

Can we confirmed that a screen replacement fixes the display problem or is it still a software issue

Signup said:
Who else are facing the same problem ?
1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.
2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.
3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..
4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"
Samsung haven't responded on this issue yet, how could we bring up the issue and get the proper resolution from Samsung.
Click to expand...
Click to collapse
I have the same problem at the beginning it was when the phone was warm now the screen is yellow and when I lower the brightness I have lines coming out

jonaki said:
I have the same problem at the beginning it was when the phone was warm now the screen is yellow and when I lower the brightness I have lines coming out
Click to expand...
Click to collapse
Hi Bro, the same problem now facing by many users. We have created a Telegram group do discuss about the issue. Plz join there.
https://t.me/samsungDisplayProblem

luisfer21069 said:
Can we confirmed that a screen replacement fixes the display problem or is it still a software issue
Click to expand...
Click to collapse
No one knows what is the exact cause here, its noticed in many devices right after this March update but few are noticed months before. But, now the problem came to many users at same time. So its been brought up by many tech blogs, websites.

pheonixxdark said:
hi guys,, i remember a similar experience sometime back.. try this. if u have turn on the proximity sensor i mean the advance feature where the phone screen doesn't turn on while in pocket , switch it off and restart the phone and see if the problem still exist.
Click to expand...
Click to collapse
Thanks for tour suggestion, however I couldn't find the the exact option you mentioned in advanced features plz look into below once and help me to solve this.

joedellosso69 said:
This happened after last March update installation?
What note 9 do you have?
Click to expand...
Click to collapse
Hi, Yes like many other saying I too have this problem after March update only. I'm using Exynos one and also please have a look at below screenshot. Please let me know if you need anything further to know about the issue also attaching the links about the issue.
https://r2.community.samsung.com/t5...tion-amp-Overheating-Posting-4th/td-p/4049910
https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/
https://www.androidheadlines.com/20...in-of-broken-display-after-march-update.html/

pheonixxdark said:
whats the firmware version u are having now and phone model?
Click to expand...
Click to collapse
Please have a look into below screenshot. Plz let me know if you need any other info.

Rosli59564 said:
Probably not a hardware fault if it happened after recent software update.
A number of note9 affected although samsung seems to disagree at the moment.
Click to expand...
Click to collapse
Yes Bro but, We haven't found any fix for this till now.

Signup said:
Hi, Yes like many other saying I too have this problem after March update only. I'm using Exynos one and also please have a look at below screenshot. Please let me know if you need anything further to know about the issue also attaching the links about the issue.
https://r2.community.samsung.com/t5...tion-amp-Overheating-Posting-4th/td-p/4049910
https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/
https://www.androidheadlines.com/20...in-of-broken-display-after-march-update.html/
Click to expand...
Click to collapse
I'm having the exynos version too but with ITV (Italy) firmware ...never had this problem and now I'm on April's version after March's version.
This looks a little bit like what happened to the S5 years ago when after 1 and a half/ 2 and a half year's the screan began flickering, having green spots or lines, randomly didn't go on with low luminance settings since it completely died....a lot of people said on forum's that it was the screen and a replacement solves, but when it happened to me years ago the Samsung assistance center told me that it was another component (never told me what it was) causing the issue and once they changed it , they solved the problem.
So, after my experience with the S5, don't know what to think now for what is happening to some guys even if I think that this issue might depend with something happening after marchs update because for the too many people having it after the update, coincidences are not credible.

joedellosso69 said:
I'm having the exynos version too but with ITV (Italy) firmware ...never had this problem and now I'm on April's version after March's version.
This looks a little bit like what happened to the S5 years ago when after 1 and a half/ 2 and a half year's the screan began flickering, having green spots or lines, randomly didn't go on with low luminance settings since it completely died....a lot of people said on forum's that it was the screen and a replacement solves, but when it happened to me years ago the Samsung assistance center told me that it was another component (never told me what it was) causing the issue and once they changed it , they solved the problem.
So, after my experience with the S5, don't know what to think now for what is happening to some guys even if I think that this issue might depend with something happening after marchs update because for the too many people having it after the update, coincidences are not credible.
Click to expand...
Click to collapse
Yes, many people were facing this problem and how many times we have contacted the Samsung they are behaving like they just hearing the issue for the first time. Just created and posted the link in Members app and 67 members joined so far. Everyone having the display problem out of nowhere. All of them on out of warranty except one or two. Still members app floating with the display problem messages.
Display issue got noticed in S20 too but they immediately released the security patch and solved it. Don't know why they were silent on Note 9.
https://www.androidauthority.com/samsung-galaxy-s20-ultra-green-tint-1107738/

Question Display dims for a few secs after screen unlock

This has been an age-old issue on multiple devices and still can't find a solution.
When the screen is unlocked the display is dim to a very low brightness hardly enough to use for a few seconds, roughly about 5s, and it turns on to the normal brightness. I find this issue reported to have been occurring since 2105? or earlier on phones from OnePlus and others.
I have Nova launcher as default, altered it's settings, just in case, in vain. After tinkering with many options in the settings i couldn't find a proper solution. Then I found that after the phone is booted, the problem didn't occur for some time, under a minute. So i Disabled multiple apps from startup, yet, nothing changed. It was also noted that the display was not fully dim though, whilst the home screen was dim, the status and the notification drop down stayed lit with normal brightness. Afterall, it seems the fingerprint might the thing causing the issue that the phone doesn't show a problem when screen unlock is performed via other methods like pin. Apparently, it's all BBK phones that's having this issue? Even though this is not a big problem, the experience is pretty annoying. And, it wasn't there when i first used the phone.
So, is there a workaround for this issue other than disabling fingerprint or using other login methods? Or could it be a bug that's to be resolved in an OS update? Any help is appreciated.
Edit: vivo pushed an OTA update today, and after installing that, it seems the issue has been resolved. There's no mention of such an issue in the bugs fix list, let's still assume it was a bug.
Edit 2: Well, the problem persists (also deleted attached image of update which did not help resolve the issue).

daftdrift said:
This has been an age-old issue on multiple devices and still can't find a solution.
When the screen is unlocked the display is dim to a very low brightness hardly enough to use for a few seconds, roughly about 5s, and it turns on to the normal brightness. I find this issue reported to have been occurring since 2105? or earlier on phones from OnePlus and others.
I have Nova launcher as default, altered it's settings, just in case, in vain. After tinkering with many options in the settings i couldn't find a proper solution. Then I found that after the phone is booted, the problem didn't occur for some time, under a minute. So i Disabled multiple apps from startup, yet, nothing changed. It was also noted that the display was not fully dim though, whilst the home screen was dim, the status and the notification drop down stayed lit with normal brightness. Afterall, it seems the fingerprint might the thing causing the issue that the phone doesn't show a problem when screen unlock is performed via other methods like pin. Apparently, it's all BBK phones that's having this issue? Even though this is not a big problem, the experience is pretty annoying. And, it wasn't there when i first used the phone.
So, is there a workaround for this issue other than disabling fingerprint or using other login methods? Or could it be a bug that's to be resolved in an OS update? Any help is appreciated.
Click to expand...
Click to collapse
Just try NOT to set auto brightness ON and see things can improve.

rnjsx100 said:
Just try NOT to set auto brightness ON and see things can improve.
Click to expand...
Click to collapse
Sorry i did not mention I did try that method in the first place of all. We could tell it isn't the auto brightness causing the issue if the status bar and notifications are displaying in normal brightness.

The issue was resolved with an update.
Edit: not really. Sick.