I registered a mi account, bound the phone number for my Mi Mix to that account, applied for unlocking permission, waited 3 days then flashed the global rom to replace the China rom. No problem until I dropped and broke my Mi Mix. I have now purchased another new Mi Mix which has arrived with the China rom and I want to flash to global rom again. This new / replacement phone has the same phone number / sim card as the first phone. Do I sign in to my mi account on the new phone and apply for unlocking permission? Or should I set up a brand new mi account for the new phone. On the miui forums people are telling me I can unlock the new phone with my existing account but I would have to wait 30 days to unlock. Others on the miui forums are telling me to register a new account so I only have to wait 3 days. Any suggestions?
frcraig said:
I registered a mi account, bound the phone number for my Mi Mix to that account, applied for unlocking permission, waited 3 days then flashed the global rom to replace the China rom. No problem until I dropped and broke my Mi Mix. I have now purchased another new Mi Mix which has arrived with the China rom and I want to flash to global rom again. This new / replacement phone has the same phone number / sim card as the first phone. Do I sign in to my mi account on the new phone and apply for unlocking permission? Or should I set up a brand new mi account for the new phone. On the miui forums people are telling me I can unlock the new phone with my existing account but I would have to wait 30 days to unlock. Others on the miui forums are telling me to register a new account so I only have to wait 3 days. Any suggestions?
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Click to collapse
Generally they let you unlock 1 phone per month I have heard, and that has worked for me.
That would be 30 days after you unlocked the first Mix, not 30 days after purchase of the second one.
But I have also heard that heavy users on the MIUI forum can get special treatment, and unlock more phones more often.
You might not be able to register a second Mi account using the same phone number, not sure about that.
Hello.
I come to ask you for help and advice.
I just bought a used mi 9. The phone is still under warranty.
I can not use it because the person who sold it to me refuses to give me his xiaomi account, and no longer answers the phone.
I'm very bored.
The phone is on, usable, but the associated xiaomi account is not mine and I have no way of recovering the password.
I have the sales papers, imei numbers, bill paper.
I have contacted xiaomi france several times, they do not wish to help me.
So I can't fully use my phone.
I read that you shouldn't flash the phone in this case.
What can I do ?
Any help will be welcome.
Miui Globzl 11.0.8.0 (stable 11.0.8.0(qfaeuxm)
android version 10 qkq1.190825.002
Sorry for english (google traduction)
dif33 said:
Hello.
I come to ask you for help and advice.
I just bought a used mi 9. The phone is still under warranty.
I can not use it because the person who sold it to me refuses to give me his xiaomi account, and no longer answers the phone.
I'm very bored.
The phone is on, usable, but the associated xiaomi account is not mine and I have no way of recovering the password.
I have the sales papers, imei numbers, bill paper.
I have contacted xiaomi france several times, they do not wish to help me.
So I can't fully use my phone.
I read that you shouldn't flash the phone in this case.
What can I do ?
Any help will be welcome.
Miui Globzl 11.0.8.0 (stable 11.0.8.0(qfaeuxm)
android version 10 qkq1.190825.002
Sorry for english (google traduction)
Click to expand...
Click to collapse
it depends, reply to this questions:
the lockscreen have some type of password/fingerprint?
have the phone under accounts section (not Xiaomi account) some google account added (from the previous owner i guess)?
if both of this answers are no, then you can do a full wipe to the phone, and the xiaomi account will be cleaned off since the phone dont ask for that when first boot after a wipe, it only ask for google who previous use the phone and if you have no google account added to the phone then you can do a full wipe.
Thank you for answering.
My phone has been reset, the problem is resolved.
Thanks for the help!
Some months ago, I purchased a Xiaomi Redmi 8 from a local store, here, in Greece.
The device was originally given to my brother who has been using it for about a month or so. He knows nothing about tech in general and I was not with him when he set up his phone, so he created a new gmail and mi account on his own.
A few days ago, he was given another device that he is more familiar with, so he decided to switch to it and give the Redmi 8 to my other brother.
Before handing it to him, he told me to create a backup of his photos and perform a hard reset on it in order to wipe everything in the device. I did so, but when rebooting the device after the hard reset, I came across a message telling me that the device is locked and that I need to log in using my old mi account in order to unlock it.
Well, you may have already understood what the problem is. He doesn't know the password to neither his mi nor his gmail account and he didn't even add his phone number as a password reset backup so there is no way for me to unlock it using that way.
Manual verification doesn't work either, cause the accounts are considered to be new, as there are no previous passwords, emails or any kind of history associated to them.
I searched about it and found out that I had to contact xiaomi global in order to sort this issue out so that's exactly what I did (I tried contacting Xiaomi Greece first but they told me that they couldn't help and that I had to send an email to Xiaomi Global).
I sent an email to Xiaomi describing my issue in detail. In the email I also included everything that proved that I am the original owner of the device, because I understand that without proof they wouldn't be able to do anything.
So I included:
- A photo of the locked device with me holding it
- A photo of the device's box with me holding it
- A photo of the IMEI numbers written on the box and on a sticker that came with the device, which I also included as text (in written form) in the email's body
- A photo of the official receipt that I received from the store upon purchase
- The email that my brother used for the mi account he created (he managed to remember the email but not the password)
After four days of communication, switching to different case managers and with me describing my problem again and again, their final answer was that they simply can't do anything about it, because of privacy concerns.
Keep in mind that I don't want to recover my brother's old mi account, I don't care about it, he doesn't care either. What I'm asking for is to have my legally purchased device unlocked, by either completely removing the mi account that is associated with it or switching it with a mi account that he actually knows the password for.
Since then, I've contacted Xiaomi Global again and again, multiple times, and I always receive the same reply, that due to privacy issues they don't accept any unlock requests. For my own legally purchased device ffs!
I read about similar cases online, that got sorted out without even providing a receipt of the purchase and my case is somehow related to privacy issues and cannot be solved, so I'm left with a totally useless device.
Is there any other way to unlock it, I'm extremely frustrated with their behavior, so much that I think I won't be buying any Xiaomi devices anymore.
I believe there is a mi-tool that will allow one too bypass the activation screen and get into your device os here is a link that can help
https://www.androidjungles.com/download-mi-account-unlock-tool/
emmeriche said:
I believe there is a mi-tool that will allow one too bypass the activation screen and get into your device os here is a link that can help
https://www.androidjungles.com/download-mi-account-unlock-tool/
Click to expand...
Click to collapse
I came across that one on YouTube but is it legit?
It seems really sketchy, has anyone actually tried it?
Marvinlock said:
I came across that one on YouTube but is it legit?
It seems really sketchy, has anyone actually tried it?
Click to expand...
Click to collapse
I haven't had to try it but people in the mi community have recommended it , other than that I'm sure how else to by pass user login
Unless you remember the user name you can try to renew change the password by logging in on pc
- The email that my brother used for the mi account he created (he managed to remember the email but not the password)
go to https://account.xiaomi.com and retrieve your password by mail and if you connected it to your sim number get it out of your phone and insert it in another one to reserve verification SMS
Hi. I have the same issue. Bypass don't work. Could it be helpful to downgrade the device to older OS? Does anyone has experienced a positive bypass?
Related to https://www.androidjungles.com/download-mi-account-unlock-tool/
If it isn't your account go to
Xiaomi Cloud
Manage your data and devices anytime, anywhere
i.mi.com
And follow the steps, for me it worked perfectly
I have the same Problem, i purchased a Xiaomi Redmi 8 Pro (ther big one with 128GB Storage) second Hand. The Seller has removed his Google Account but not his Xiaumi Account. So he also has left his Data on the Telephone because he was very busy and asked me to remove it from the Phone.
So it's my first Xioami Device with having a Xiaomi Account and i never had anything to do with such Accounts, only the Google Account that you need on most of all Phones. So i performed a Factory Reset on the Phone and the Phone is now locked by the Xiaomi Account and unuseable. I have everything from the Seller, The Original Box, the original Bill (was originallly purchased in Czechslovakia i think) and the Papers came with the Phone.
Have someone an Idea what i can do? I live in Vienna/Austria and would be very thankful for any form of help to bring the Phone back to Life.
I contacted the Xiaomi Support, i tried some Guides in Youtube Videos with won't work with my Phone or are Fake, tried some Account Unlock Tools.... I have no Idea anymore, maybe someone here can help me out please?
Is the bootloader unlocked??
If yes you can reflash miui
gabtit7 said:
Is the bootloader unlocked??
If yes you can reflash miui
Click to expand...
Click to collapse
i bought it as a used phone and fastboot means bootloader is locked. is there a way to unlock it via fastboot mode?
To check if bootloader is unlocked, while booting up but before the boot animation, there should be an unlocked lock.
If you can't find that lock then you should go visit a support center or so
If it is unlocked tell me here and I'll help
Unforgently i think it isn't unlocked because i cannot see this unlocked lock at bootimg up. Any ideas?
Tech support
Just follow the method #1 of the guide: https://forum.xda-developers.com/t/...for-merlin-redmi-note-9-redmi-10x-4g.4233977/
(Method #2 is specific for MERLIN devices. If your device is NOT merlin, you can brick it.)
gabtit7 said:
Tech support
Click to expand...
Click to collapse
Unforgently Xiaomi Support is not very helpful. i don't know why, they build good Phones for good Prices but the Customer Support there is a Mess.
VD171 said:
Just follow the method #1 of the guide: https://forum.xda-developers.com/t/...for-merlin-redmi-note-9-redmi-10x-4g.4233977/
(Method #2 is specific for MERLIN devices. If your device is NOT merlin, you can brick it.)
Click to expand...
Click to collapse
I will try method 1 with the original begonia global firmware i downloaded, i hope it will work. Thank you very much!
Mobile-User_2021 said:
I will try method 1 with the original begonia global firmware i downloaded, i hope it will work. Thank you very much!
Click to expand...
Click to collapse
It will lock bootloader again.
If you have unlocked bootloader and want to backup it, just backup the SECCFG partition.
And then, after the "firmware upgrade" just restore the SECCFG partition.
VD171 said:
It will lock bootloader again.
If you have unlocked bootloader and want to backup it, just backup the SECCFG partition.
And then, after the "firmware upgrade" just restore the SECCFG partition.
Click to expand...
Click to collapse
The Bootloader is already seems to be locked, so its no Problem if the SP Flash Tool will lock it again. But its a good Hint, Thank you anyway.
I just want to have a working Device for Daily use because i sold my other Phone and buyed this one as a used one because a friend of mine use the same Model and is very pleased with it. It has some useful functions huawei doesn't provide.
For now i have to use the reserve Phone from a friend of mine, a LG G3 D855 with 1GB of RAM and Android 5. So i will be very happy if my Xiaomi Redmi 8 Pro working like it should work.
But for now i'm warned and can everybody strongly recommend to look that the seller of an mobile phone has removed ALL of his accounts from the phone befire you buy it.
Mobile-User_2021 said:
The Bootloader is already seems to be locked, so its no Problem if the SP Flash Tool will lock it again. But its a good Hint, Thank you anyway.
I just want to have a working Device for Daily use because i sold my other Phone and buyed this one as a used one because a friend of mine use the same Model and is very pleased with it. It has some useful functions huawei doesn't provide.
For now i have to use the reserve Phone from a friend of mine, a LG G3 D855 with 1GB of RAM and Android 5. So i will be very happy if my Xiaomi Redmi 8 Pro working like it should work.
But for now i'm warned and can everybody strongly recommend to look that the seller of an mobile phone has removed ALL of his accounts from the phone befire you buy it.
Click to expand...
Click to collapse
Unhappy, neither Xiaomi or Google asks if you want to protect your device asking for password if anybody try to wipe data.
You are right, we need to confirm if everything is clear before to buy.
Mobile-User_2021 said:
I have the same Problem, i purchased a Xiaomi Redmi 8 Pro (ther big one with 128GB Storage) second Hand. The Seller has removed his Google Account but not his Xiaumi Account. So he also has left his Data on the Telephone because he was very busy and asked me to remove it from the Phone.
So it's my first Xioami Device with having a Xiaomi Account and i never had anything to do with such Accounts, only the Google Account that you need on most of all Phones. So i performed a Factory Reset on the Phone and the Phone is now locked by the Xiaomi Account and unuseable. I have everything from the Seller, The Original Box, the original Bill (was originallly purchased in Czechslovakia i think) and the Papers came with the Phone.
Have someone an Idea what i can do? I live in Vienna/Austria and would be very thankful for any form of help to bring the Phone back to Life.
I contacted the Xiaomi Support, i tried some Guides in Youtube Videos with won't work with my Phone or are Fake, tried some Account Unlock Tools.... I have no Idea anymore, maybe someone here can help me out please?
Click to expand...
Click to collapse
Hi why is everybody hard resetting their phones the old way, in Xiaomi devices the proper way is to do it thru the settings menu or simply logout the mi account of the device (but offcourse doing it this way will ask for a pasword).
In regards to your quetions you may have to options:
1. Ask the seller to remove the phone from his mi account in https://i.mi.com/
2. Jtag the phone or going for the prior mentioned software https://www.androidjungles.com/download-mi-account-unlock-tool/
Actually if you go into recovery (stock one), it has the option to contact support thru mipcsuite. Once I had the good " the system has been destroyed" screen and they fixed it for me w/o even contacting each other
hello the community,
have recently purchased a Mi mix from a friend,(for my girlfriends son for passing his GCSE's), who purchased it from facebook marketplace when we rebooted the device to clean it for the young lad we found that the original sellers account was keeping the device locked,so we tried contacting the chap but to no avail he seems to not want to reply to any messages sent to him,either via facebook messenger or email,so am looking for help on bypassing the original account so i can give this phone to this hard working lad who did so well on his exams through these troubling times of lockdown and covid-19,now for anybody asking THIS IS NOT A STOLEN DEVICE it was purchased in good faith but this is an issue i cannot seem to solve,i have tried the Mi unlock progam on my PC with no luck,Mi PC suite with no luck,numerous videos on youtube with no luck if anybody could help that would be much appreciated
thanks
As I understand it the device is locked to the previous owners Mi account, which lock is actually located on a Xiaomi server somewhere, not in the device itself.
As soon as you start up the device, running any version of MIUI, and give it internet access, it will check and discover it is locked.
If you have proof of purchase you could try contacting Xiaomi support and ask them to remove the lock for you.
Otherwise you really need the former owner to remove the device from his Mi account.
He can do that remotely if he has any other Xiaomi device registered to the same account.
Can I add another MI account without removing the previous accounts?
So I sold my x3 pro. Got my new M4 5G.. removed the device in my miui account and added the new phone. I didn`t log out before I sold it as I have the pixel experience ROM on it. The buyer seems to have put miui back on it and is facing a block with my phone number etc. I read that if I took the device off from the website that would fix it.. (edited)
What can I do? he`s asking for my password to unlock the phone, which I don`t want to do. as I have my M4 5G device on it,,.
Degurney said:
So I sold my x3 pro. Got my new M4 5G.. removed the device in my miui account and added the new phone. I didn`t log out before I sold it as I have the pixel experience ROM on it. The buyer seems to have put miui back on it and is facing a block with my phone number etc. I read that if I took the device off from the website that would fix it.. (edited)
What can I do? he`s asking for my password to unlock the phone, which I don`t want to do. as I have my M4 5G device on it,,.
Click to expand...
Click to collapse
Aosp roms does not use Xiaomi account.
See here if the phone still appears, (delete it) ,sometimes it takes a little time for the device to be erased on the Xiaomi servers.
Hi.. thanks. I already removed the X3 PRO.. I was expecting that would let him use another account. That was two days ago. I logged in and there`s hardly anything there. I haven`t added my new phone to my miui account at the moment. The phone I sent him is still asking for my password for my account before it lets him use it.
Degurney said:
Hi.. thanks. I already removed the X3 PRO.. I was expecting that would let him use another account. That was two days ago. I logged in and there`s hardly anything there. I haven`t added my new phone to my miui account at the moment. The phone I sent him is still asking for my password for my account before it lets him use it.
Click to expand...
Click to collapse
Wait a few more days otherwise reset the phone or create a new account.
What do you mean reset the phone? I sold it to him and it had pixel experience rom on it. So he's gone ahead and put miui back on.. Does it need to reset the phone and clear data or something?
Thanks again
Degurney said:
What do you mean reset the phone? I sold it to him and it had pixel experience rom on it. So he's gone ahead and put miui back on.. Does it need to reset the phone and clear data or something?
Thanks again
Click to expand...
Click to collapse
He must create an account with these coordinates.
Logically, when switching from Pixel to Miui, the data has been erased.