Question Wi-Fi stability issues - Samsung Galaxy Tab A8 (2021)

Even with the latest update as of May 2022, my new Tab A8 exhibits Wi-Fi stability issues not seen on the old Tab A7.
After leaving a connected tablet to sleep, Wi-Fi for some apps won't work and only a WiFi OFF + WiFi ON reset will restore connectivity.
Anyone else encountered this problem?

Same - it just won't stay on any network for long at all. It won't connect at all to my VirginMedia router saying 'couldn't get ip number'

Doesn't happen to me from what I've seen... Have Xfinity cable internet together with a Netgear router/modem.
Have you guys done all the system updates?

Yup, up to the latest from April. Tested on 2 devices and it's the same. Factory reset doesn't help.
I'm hoping that if not before, at least the Android 12 update will resolve this.

I just updated to Android 11 firmware update from last week - X200XXU1AVG1 - but the issue remains the same

On Build number RP1A.200720.012.X200XXU1AVC1, no updates I'm aware of. When this happens to me and I toggle wifi off and back on, no networks display. If I toggle airplane mode it they will appear again.
II'm in the USA, using an asus blue cave router.
What's everyone else using?
Anyone know what wifi chipset this tablet uses?

Got the update to Build number RP1A.200720.012.X200XXU1AVG1 it still occurs, and I'm also noticing bluetooth connection issues, both are cured by cycling airplane mode on and off.

Yeah... let's hope Android 12 includes fixes for this... really, the Tab A7 was a much better device with a nicer screen

KoMarCek said:
Yeah... let's hope Android 12 includes fixes for this... really, the Tab A7 was a much better device with a nicer screen
Click to expand...
Click to collapse
I reported the issue via Samsung members app with a bunch of screenshots,

SM-X205 is now getting Android 12 but nothing available yet for SM-X200. Will probably take a couple more days

OK now SM-X200 also got the first Android 12 update and the results are... BAD! Still the same issue and I'm quite done with Samsung for now. Unbelievable that they do not test the basic functionality well enough. I expected some WiFi driver updates under the hood but it seems they are oblivious to the fact Tab A8 has issues.

Had the issue one time since the 15th it's not solved but less frequent at least

What I notice now is that the wifi will turn off randomly. If turned back on it reconnects but shortly thereafter bluetooth dies and cycling airplane mode is required

Related

Wifi turning off when phone idle or sleeping

I've got an annoying problem with my phone where the Wifi turns off when my phone is idle or asleep. This means my WhatsApp for Web disconnects and also my Moto Connect plays up too.
I've got the same problem at home, work and parents house so can't be an issue with all 3 networks. The keep wifi on during sleep option is set to Always before anyone mentions this to me.
Phone is running Lollipop 5.0 in the UK and is NOT rooted.
I noticed it doesn't happen when the phone is charging though.
Any ideas?
Right I've now tried changing the Sleep setting to Never but get the same problem.
Also tried connecting to the router via WPS but no luck.
Router is a Superhub 2. I've ruled out that it's the Superhub as I have a Samsung Galaxy S4 Mini that is running fine without a single drop out.
Definitely something Moto X related.
I've also tried on both the 2.4GHz and 5GHz bands with same results!
Try looking within the WiFi settings on the phone. Mine has this
. Added photo
Sent from my HTC One using XDA Free mobile app
Mine is identical to yours other than the fact that I don't have the wifi optimization option.
Right I've just cleared the cache as instructed by Motorola support.
Still have the same problem even after clearing cache.
Ok I can confirm that the issue goes away when in safe mode.
This is starting to piss me off as I don't have any way of checking if it's an app affecting my wifi disconnections!!!
I've finally found and fixed the problem myself!!
I decided to turn my bluetooth on (even though it wasn't connected to any bluetooth devices). This seems to stop the phone from causing the wifi to go to sleep!
It seems like it's a bug in the Moto X Lollipop firmware. How do I report bugs to Motorola??
It's funny how most say it's apps that cause strange behaviour but for me it's been the actual Android firmware each time I've ever had an issue!
I hope it gets fixed soon.
Wutang200 said:
I've finally found and fixed the problem myself!!
I decided to turn my bluetooth on (even though it wasn't connected to any bluetooth devices). This seems to stop the phone from causing the wifi to go to sleep!
It seems like it's a bug in the Moto X Lollipop firmware. How do I report bugs to Motorola??
It's funny how most say it's apps that cause strange behaviour but for me it's been the actual Android firmware each time I've ever had an issue!
I hope it gets fixed soon.
Click to expand...
Click to collapse
It's a known bug of 5.0, and already fixed for 5.1. Source, at the "Bug fixes section".
Great that you found a workarround.
Cheers!
Manuel.
Hey glad to know it's a well known bug. The work around still doesn't work. It still keeps disconnecting all the time! Driving me mad!! If the 5.1 update doesn't fix it for me, I'll need to try and get a refund and go for something else. Shame as I really like the Moto X but I can't live with an issue as stupid as this!
I'm not sure Motorola are aware of this issue at all. See their comment below from one of their support staff I'm speaking to now:
Santhosh: We have not received any reports regarding Wi-FI issue after the Android Lollipop update but please give me a moment I will provide the solution for this issue.
His solution for the issue was to get me to do a factory reset lol. I already did this when I first got updated to Lollipop!!
Going to try doing another one now to see if it actually makes any difference. Then will install a few apps at a time or something.
I am connected to WiFi just about all of time, and I have never experienced this.
Right I've done a factory reset and started completely afresh with none of my data or apps restored. WiFi has been solid; I've not had a single drop out!
I'm going to install just a couple of apps at a time and keep an eye out if the issue comes back until I find the culprit.
Hi
My phone was perfect (until now) with the WIFI since november 2014 even after I upgraded it to 5.0
But today, it suddenly starts with this problem by itself. so I restored it to factory defaults with no luck, I installed a new firmware, and still has the bug.
So, why it shows up until now by itself without any mod, app or update?
Sorry for my English.
Today I upgraded it to 5.1 and the issue persists
I had to back to stock 4.4.4. and now my wifi has been fixed so far, working good without interruption until now.
I hope this has fix the problem from sourse, and I'll wait a few days to upgrade it again.
EDIT: Has been a month since my downgrade to 4.4.4. and my WIFI still rocks.
Just want to say that I'm having the same issue since the update to 5.1. Wifi is set to be always on during sleep, but I regularly wake up my phone only to find it connected to 4G, and switching to wifi a few seconds after waking up.
I'm on a locked bootloader (unrooted of course). I did a full reset after the update...
I'm sorry to say that I've seen more little glitches since 5.1 than anything I noticed on 5.0.
EDIT: another issue I'm having is the stock mail client not syncing saying that there is no network connection. My exchange account (push) works fine however...
Just to say the issue has started for me too since the update to 5.1.
I've done 2 factory resets but no luck trying to fix this very annoying problem.
Motorola have asked me to send my phone in for repair so I'll try that and see what happens.

Problem with smart view after oreo update

I doubt many have this problem as most people using smart view have a wifi connection they use to connect their devices to. My display adapter is one that doesn't connect to a network but instead basically creates it's on wifi connection that my phone connects to using WiFi direct. Before the Oreo update it worked flawlessly and still does on my S7 Edge.
Now when I try to connect to it on my Note 8 it's tries to connect and in some instances connects, but then almost immediately disconnects there after. I contacted samsung support and had them remote into it to see if they could get it to work. They told me it was a bug and that they would forward it to the development team, and that a fix should come soon for the bug. Well it's now going on three weeks since then and there has yet to be a update out fixing the issue. I emailed Samsung support reminding them of the issue and they said there was no reported problems related to smart view and that the next update should fix a lot of the bugs that came with the first update.
My hope with this post is that others might have the same issue or a work around, and if not, that maybe Samsung will eventually see it and find a fix for it. My S7 doesn't perform as well as my Note 8 so I'm hoping a solution comes soon.
You are not the only one, but i have another kind of problem with smart view...

WIFI problems with ASD9

Hi,
I have been having problems with wifi connectivity since ASD9. I'm connected to WIFI but chrome will say I'm offline for example and other apps won't see my phone as connected. Switching to 4G sometimes fixes the problem but often doesn't, it will still show as offline. Rebooting helps but that's not very practical. Before trying a factory reset I figured I'd share this here and see if anyone had the issue and found a fix that's less intrusive.
I have the same problem which is annoying. I found out that switching airplane mode on and off helps. Is there anyone else with same problem and updated to may patch? I wonder if its fixed.
pan466 said:
I have the same problem which is annoying. I found out that switching airplane mode on and off helps. Is there anyone else with same problem and updated to may patch? I wonder if its fixed.
Click to expand...
Click to collapse
I did a factory reset and the problem persists
Just an idea to isolate the problem, do you use adguard dns or something similiar?
pan466 said:
Just an idea to isolate the problem, do you use adguard dns or something similiar?
Click to expand...
Click to collapse
None of those. I'm not rooted, no private DNS, purely stock software and no customizations. My 6T does not have this problem and this really started with the latest update. I have the same problem at work on the cafe wifi.
My wife and I are having wifi issues as well with certain apps. Tested my speed and was running 170 - 180 Mbps.
I was downloading files from my home server onto the phone this morning via WIFI and noticed it was rather slow. I was 20 feet away from my WIFI router tops (line of sight) and the phone was connected at 144Mbps. It usually is at 1054Mbps when I'm that close and only drops when I change floors.
I'm hoping this gets fixed quickly. I'm with Telus so unless they push an update, I don't really have options. I still have access to a Note 9, maybe I'll try a side by side comparison this week.
I'm hoping for a fix soon because not only does WIFI give me problems but battery doesn't seem to last as long as before.
I have problem with ASD9 on my at&t s10 plus. Just wondering about adding new ar emoji editor does work 4 u?

New update build 52.1.A.3.49 any info?

Hi,so i saw today on Xpericheck that there is a new update circulating. Has anyone updated their device to this new build? Is it just a security patch or what?
Yes. Patch 1. July.
BUT I'm not sure if it's because of this patch or something else but now I'm having connectivity issues! Sometimes the 4g just won't load even thought it's connected. Going to flight mode and back helps. And when WiFi connects to another WiFi (switch from my 2.4 to 5ghz with different said) I get a connection stop.
Anyone else has similar issues?
Singtel SG still can't update,always late
Don't patch, it drains battery like crazy.
In 100 to 0 cycle i have 30 or more percent of power disappear
how long will the XZ2 supportet from Sony with monthly updates?

Question Redmi Note 11 Bluetooth interferes with Wifi

Redmi Note 11
For the past three months, I am facing this odd situation where as soon as I turn Bluetooth on, the wifi disconnects. I have tried everything that I learned from Google and even reset my phone twice, but no solution so far. I have tried 5GHz wifi but still the same issue. I cannot use Bluetooth headphones or connect my phone to the laptop or smart watch while connected to wifi. I bought this phone in February 2022. It worked fine for a month and then this problem started. Please help.
Model 2201117TG
MIUI Global 13.0.15.0 Stable (RGCMIXM)
Android Version 11 RKQ1.211001.001
If you haven't physically damaged your smartphone, then my guess is that you are experiencing a software (driver) problem -- in that case you have 2 options:
report this issue to Xiaomi & wait for the next MIUI release,
install (after unlocking the bootloader) a custom ROM (replacing MIUI) -- you can choose whichever you like:
Redmi Note 11 Updates
Redmi Note 11 Updates Main group: @RedmiNote11_Community Off-topic group: @XiaomemeOT Photography group: @XiaomemePhotography
t.me
a custom rom won't fix it i guarantee it , its a hardware issue . ive had the same problem with various devices over the years , phones , tables and laptops . the wifi and bluetooth signals interfere with each other . try putting your wifi on 2.4ghz bands b / g and see if it helps
I tested your issue twice just now. Connected the phone to a 5Ghz Wi-Fi then turned on the Bluetooth, after that I it paired with a sound system. The Wi-Fi never disconnected during the process. Maybe you have too many wireless devices in your area. Do more tests in a different location. Try flashing a different version of MIUI global if the issue persists.
S
neo4u44 said:
Redmi Note 11
For the past three months, I am facing this odd situation where as soon as I turn Bluetooth on, the wifi disconnects. I have tried everything that I learned from Google and even reset my phone twice, but no solution so far. I have tried 5GHz wifi but still the same issue. I cannot use Bluetooth headphones or connect my phone to the laptop or smart watch while connected to wifi. I bought this phone in February 2022. It worked fine for a month and then this problem started. Please help.
Model 2201117TG
MIUI Global 13.0.15.0 Stable (RGCMIXM)
Android Version 11 RKQ1.211001.001
Click to expand...
Click to collapse
Same Problem i face last 3 month... But today after uninstall smartwatch app this problem is solve... please try at your phone and inform me the result. Thanks.
Same Problem i face last 3 month... But today after uninstall smartwatch app this problem is solve... please try at your phone and inform me the result. Thanks.
Obi_Wlan said:
I tested your issue twice just now. Connected the phone to a 5Ghz Wi-Fi then turned on the Bluetooth, after that I it paired with a sound system. The Wi-Fi never disconnected during the process. Maybe you have too many wireless devices in your area. Do more tests in a different location. Try flashing a different version of MIUI global if the issue persists.
Click to expand...
Click to collapse
Tried every solution, including moving Wi-Fi to 5GHz, but the problem still persists.
Swapon88 said:
Same Problem i face last 3 month... But today after uninstall smartwatch app this problem is solve... please try at your phone and inform me the result. Thanks.
Click to expand...
Click to collapse
Surprisingly your suggested solution was spot on. I had two smartwatch apps on my phone (one for Haylou, and the other for the Mibro smartwatch). I uninstalled both, restarted my phone and turned on both bluetooth and wifi. No more disconnection issue. Now have to figure out which app is actually causing the problem. Before your reply, I posted my problem on many forums and searched google, but no effective solution till your reply. Thank you very much.
Obi_Wlan said:
I tested your issue twice just now. Connected the phone to a 5Ghz Wi-Fi then turned on the Bluetooth, after that I it paired with a sound system. The Wi-Fi never disconnected during the process. Maybe you have too many wireless devices in your area. Do more tests in a different location. Try flashing a different version of MIUI global if the issue persists.
Click to expand...
Click to collapse
Thank you for your reply, brother. But how can you test my issue when you don't have the problem in the first place? Regardless of which network I am using (home, office, friend's house) and on which band I am (2.4 or 5.0 GHz), as soon as I turned on the Bluetooth, wifi disconnects. Swapon88's suggestion really worked. It was the smartwatch app.
neo4u44 said:
Surprisingly your suggested solution was spot on. I had two smartwatch apps on my phone (one for Haylou, and the other for the Mibro smartwatch). I uninstalled both, restarted my phone and turned on both bluetooth and wifi. No more disconnection issue. Now have to figure out which app is actually causing the problem. Before your reply, I posted my problem on many forums and searched google, but no effective solution till your reply. Thank you very much.
Click to expand...
Click to collapse
Alhamdulillah, happy to hear that.
Brilliant. I was having this issue and uninstalled "da fit" app and it's fine now. Thanks
I am also facing a similar issue. When I am connected to Wifi and Bluetooth simultaneously, wifi disconnects after a few minutes and no Access points shows up in the available networks section. Wifi reconnects when bluetooth is turned off.
I dont have any smartwatch app installed.
MIUI Global 13.0.11
Android 11
Model 2201117TI
I think it's common problem when connecting to a 5GHz Wi-Fi and using Bluetooth at the same time, it kept happening to my RN9 too
hadrbass89 said:
I think it's common problem when connecting to a 5GHz Wi-Fi and using Bluetooth at the same time, it kept happening to my RN9 too
Click to expand...
Click to collapse
Yup, that seems to be the case. Can confirm such 'issues' happened on my moto g3, moto g5 plus, rn8 too because of interfering frequencies that causes either Bluetooth or wifi to disconnect (shortly).

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