No Unlock data - Moto Z3 Play Questions & Answers

I can't get my Z3 Play to do much of anything through ADB, Fastboot, or other tools. It won't even allow me to install anything. Recovery comes up as "No Command" and after trying for hours I finally got it to display options, but nothing works. I tried getting my Unlock data to send to Moto but yet again, another error.
Here is the CMD output;
C:\Program Files\MotoTool\platform-tools>fastboot devices ???????????? fastboot ZY2252ZX7Z fastboot C:\Program Files\MotoTool\platform-tools>fastboot oem get_unlock_data FAILED (Write to device failed (Unknown error)) fastboot: error: Command failed

Did you install the drivers? Try that one: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/89879/p/10396
After install reboot your PC.
Try other USB cable, I do have one here that works fine for charging even in turbo power but fail to connect to PC.

I changed the USB cable and moved it to another port and it still was being difficult but I finally got it.
Thanks for your help.

Related

[Q] Unlock Bootloader Problem

Hi guys, I have a problem.
I want to flash my N1 with the Cyanogenmod, but I have a problem with Bootloader unlocking. I do exactly what here is written (in the N1 guide from wiki.cyanogenmod), but when I open CMD (win XP) and write "fastboot oem unlock", it just doesn't works, but "adb devices" works and shows my phone. What can I do ? Any ideas ?
You need to boot into bootloader to work with fastboot. And if "adb devices" shows your phone - you obviously didn't boot.
adb reboot bootloader
Click to expand...
Click to collapse
Also, for a more comprehensive guide, please read the Wiki.
Code:
C:\fastboot>fastboot oem unlock
'fastboot' is not recognized as a
operable program or batch file.
This is what it shows in bootloader mode.
P.S. I have already re-installed my drivers. I have to notice that when I try to reinstall the drivers (in fastboot mode), they always auto-install themselves and when I try to update them, they say that there isn't newer version.
Fastboot executable isn't in the same directory as ADB executable, and isn't in the path you're executing it from (which is C:\fastboot).
Check, what is the actual executable you're trying to run, and if you have one. It might be called fastboot-windows.exe, if you didn't get it from downloading the Android SDK.
There is a executable file named "fastboot-windows.exe", but when I try to run it, it just open and close for 1 second. Any ideas ?
I thought the message would be clear by now... Oh well.
Open command prompt.
Run:
fastboot-windows oem unlock
Click to expand...
Click to collapse
I think It's done but my computer shows this message (see attached) 5 mins and I don't know it's ready or not ? Could I turn on the phone ? (Sry for the easy questions but I'm a real noob, because that's my 1st Android phone.)
The "too many links" message doesn't look good.
Reboot your computer.
Reboot the phone.
Use different USB port in your computer.
Ok well if you want my input try "fastboot devices" this should return your S/N (starting with "HT") if it gives you the same error then I would reinstall the SDK.

Yet again, Fastboot is stuck on “Sending 'boot.img'”

Fastboot version 30.0.4-6686687
Trying to temporarily boot TWRP recovery image twrp-3.4.0-0-lake.img on my unlocked Motorola Moto G7 Plus.
Phone is connected via USB Type-C to Type-C cord from the box to my laptop running Linux (Manjaro 20.0.3) Live USB system.
When I run ./fastboot boot twrp-3.4.0-0-lake.img or ./fastboot boot boot.img (same file, renamed) with and without sudo, it always gets stuck at Sending 'boot.img' (30080 KB) doing nothing.
Bootloader logs section of fastboot mode shows only cmd: download:01d60000.
The PC I use now is the only PC that helped me to actually unlock the bootloader. Other PCs I have were not able to send correct fastboot commands (for example, oem help transformed into oem helpersion, and oem get_unlock_data cut to oem get_unlock). Those PCs had regular USB Type-A 3.0 ports, so I had connected them to my phone with corresponding 3rd-party cable. It might've been of insufficient quality though.
All files are located near to the root of extrenal SSD connected to another Type-C port, so the absolute paths to TWRP image and fastboot executable should not be too long.
Type-C cords I'm using now are new and OK.
Motorola doesn't distribute Linux drivers for their devices.
What else could be wrong here? Please help. Any advice is appreciated.
Will update this post later with my own findings as well for people who could stumble a similar problem.
Update 1
Tried fastboot boot boot.img on another PC. It is also running Linux (Ubuntu 20.04). Connection is from Type-A to Type-C. Wire is good. No noticeable changes. Main issue persists.
What does "fastboot devices" say? Try running the commands with root and with a different USB cable.
Edit: It should work. I just bootet TWRP 3.4.0-0 several times. I used Fedora Linux with android-tools-20180828gitc7815d675-4.fc31.x86_64 which includes fastboot. BL on device is MBM-3.0-lake_retail-38523c9-200214
Any further update on that ?
Same happens with my device (motorola one power).
The bootloader logs shows "cmd: download:<8 letter hash/code>"
And cancelling the operation doesn't do any harm, just your next command will fail with
"FAILED (remote: 'unknown command')", and bootloader logs will print an empty line starting from cmd:.
Did it work later on, what change did it require if you remember a bit ?
Update: The OP has put the question on reddit:
https://www.reddit.com/r/MotoG/comments/iwcx2v
The solution that worked for him was using windows... dont get angry sometimes we have to use the unused : )
SOLUTION: connect the phone using a USB hub
When plugin the G7 Plus, functioning MTP and ADB, but fastboot “Sending 'boot.img'” dont worked properly
The HUB worked for me, even in the same port
Regards
Hello!
I came here, just to say that I had the same issue with my Moto Z3 Play (beckham), when trying to fastboot boot. It was stuck in "Sending 'boot.img'".
Doesn't make any sense, but when I tried the solution of USB Hub, it worked. Command was accepted and loaded as it was normal as usual.
Thank you very much for this tip!
Best regards

Cannot relock bootloader with Tool-all-in-one on ROG Phone 3

Hello,
despite presumably doing everything correctly, Tool spews this error when I'm trying to relock the BL by using "fastboot oem asus-lock" command:
FAILED (remote: 'Command not supported in default implementation')
1. I have connected the phone to the side port.
2. Tool folder is directly in C:\ directory.
3. ADB binaries are installed correctly.
4. Phone is in fastboot mode and detected, but the tool cannot detect correctly which phone it is and asks me to choose the model manually, but ROG 3 is not on the list, so I chose ROG Phone 2. Does it matter? If so, what do I do? I also set priviledges for Tool-all-in-one systemwide, does it matter?
Also, should I use the command line in Advanced Options of the tool, or should I rightclick the folder and summon the command line from there? Please help, I don't have any more ideas! Thank you!
use the side usb port (the top black one, not the bottom orange one) and try the command again through FB
Thank you for fast response!
I'm constantly using the sideport, and the command still fails with the message above.
What I can add is that EVERY fastboot process fails with the SAME message, so it's not just relocking that is the problem, but it seems that every fastboot command cannot be executed on my ROG Phone 3 (aside from fastboot devices, which correctly shows my device as connected).
Which suggests to me that something is wrong with my setup. Anybody has any idea?
When I try to relock my rog phone 3 I do the list devices command and it shows my device, I then reboot into fastboot
and type command fastboot oem asus-lock and all it says is <waiting for device> how can I relock bootloader???????? If there was an apk to unlock it shouldnt there be an apk to relock it?
You need install fastboot drivers on your pc, so device manager will see your phone

Question fastboot devices not showing

When I open PowerShell and run the command "fastboot devices" my phone isn't getting detected. My phone is connected to my PC, I've installed platform tools & adb as well as the correct ROM. I'm pretty new to rooting so I'm not sure what's going on. I don't have a SIM Card so that might be the issue, but I'm trying to find a root guide that doesn't require sim.
What I've installed;
Latest USB Driver (MTP USB Device)
Latest ADB/Fastboot from android.com/studio/releases/platform-tools
Installed Fastboot ROM MIUI V13.0.6.0.SKDMIXM Stable from https://xiaomirom.com/en/rom/xiaomi.../#download-xiaomi-11t-pro-stable-fastboot-rom
Device Specs:
- MIUI Global 13.0.6 Stable (SKDMIXM)
- Android ver. 12 SKQ1.211006.001
Following this guide to root and have been following step by step up to 3:12:
WhalePC said:
When I open PowerShell and run the command "fastboot devices" my phone isn't getting detected. My phone is connected to my PC, I've installed platform tools & adb as well as the correct ROM. Not sure what's going on.
Following this guide to root and have been following step by step up to 3:12:
Click to expand...
Click to collapse
Maybe you summarized the command in your statement but with power shell the command is "./fastboot devices"
Do you see the device icon in the taskbar?
NOSS8 said:
Maybe you summarized the command in your statement but with power shell the command is "./fastboot devices"
Do you see the device icon in the taskbar?
Click to expand...
Click to collapse
Yeah i see the icon on my taskbar. Just tried running it via "./fastboot devices" and no devices show up. I haven't unlocked the bootloader yet (haven't enabled Mi Unlock status) yet is that maybe the issue? If so, is there a way to root without the need of a sim card?
WhalePC said:
Yeah i see the icon on my taskbar. Just tried running it via "./fastboot devices" and no devices show up. I haven't unlocked the bootloader yet (haven't enabled Mi Unlock status) yet is that maybe the issue? If so, is there a way to root without the need of a sim card?
Click to expand...
Click to collapse
You generally shouldn't need a SIM card to use ADB or fastboot commands.
Are you sure you have the correct drivers installed? Does the device appear under adb devices when in Android?
V0latyle said:
You generally shouldn't need a SIM card to use ADB or fastboot commands.
Are you sure you have the correct drivers installed? Does the device appear under adb devices when in Android?
Click to expand...
Click to collapse
How do i check that I have the correct drivers installed? I ran adb devices and it showed my device 3d37ace2 device was connected.
EDIT: Here's how I enter into fastboot and excute commands;
- Plug in phone into PC and wait for icon to show up on taskbar
- Open Powershell in platform-tools folder
- Power off phone and enter fastboot (hold down power button+vol down)
- Once Fastboot text shows up on my phone I run the command "fastboot devices" in powershell
WhalePC said:
How do i check that I have the correct drivers installed? I ran adb devices and it showed my device 3d37ace2 device was connected.
EDIT: Here's how I enter into fastboot and excute commands;
- Plug in phone into PC and wait for icon to show up on taskbar
- Open Powershell in platform-tools folder
- Power off phone and enter fastboot (hold down power button+vol down)
- Once Fastboot text shows up on my phone I run the command "fastboot devices" in powershell
Click to expand...
Click to collapse
This looks like a good place to start. It's possible you have a generic ADB driver installed and may need a device specific one.
V0latyle said:
This looks like a good place to start. It's possible you have a generic ADB driver installed and may need a device specific one.
Click to expand...
Click to collapse
Just reinstalled the latest ADB/Fastboot from https://androidmtk.com/download-15-seconds-adb-installer and still have the same issue. I also installed Xiaomi AB/Fastboot Tools to check if it can identify my device and it does.
Running adb shell in cmd prompt outputs:
Code:
C:\Users\Whale>adb shell
* daemon not running; starting now at tcp:5037
* daemon started successfully
vili:/ $
But once it's in fastboot it responds with:
Code:
C:\Users\Whale>adb shell
adb.exe: no devices/emulators found
Same for Powershell:
Code:
PS C:\Users\Whale\Downloads\11t pro\platform-tools> adb devices
List of devices attached
3d37ace2 device
PS C:\Users\Whale\Downloads\11t pro\platform-tools> fastboot devices
PS C:\Users\Whale\Downloads\11t pro\platform-tools> ./fastboot devices
PS C:\Users\Whale\Downloads\11t pro\platform-tools> adb devices
List of devices attached
PS C:\Users\Whale\Downloads\11t pro\platform-tools> fastboot devices
PS C:\Users\Whale\Downloads\11t pro\platform-tools> ./fastboot devices
Currently, when my phone is turned on (not in fastboot), my device is detected as 3d37ace2 (codename: vili), but as soon as it goes to Fastboot, it no longer can detect the device.
WhalePC said:
Just reinstalled the latest ADB/Fastboot from https://androidmtk.com/download-15-seconds-adb-installer and still have the same issue. I also installed Xiaomi AB/Fastboot Tools to check if it can identify my device and it does.
Running adb shell in cmd prompt outputs:
Code:
C:\Users\Whale>adb shell
* daemon not running; starting now at tcp:5037
* daemon started successfully
vili:/ $
But once it's in fastboot it responds with:
Code:
C:\Users\Whale>adb shell
adb.exe: no devices/emulators found
Same for Powershell:
Code:
PS C:\Users\Whale\Downloads\11t pro\platform-tools> adb devices
List of devices attached
3d37ace2 device
PS C:\Users\Whale\Downloads\11t pro\platform-tools> fastboot devices
PS C:\Users\Whale\Downloads\11t pro\platform-tools> ./fastboot devices
PS C:\Users\Whale\Downloads\11t pro\platform-tools> adb devices
List of devices attached
PS C:\Users\Whale\Downloads\11t pro\platform-tools> fastboot devices
PS C:\Users\Whale\Downloads\11t pro\platform-tools> ./fastboot devices
Currently, when my phone is turned on (not in fastboot), my device is detected as 3d37ace2 (codename: vili), but as soon as it goes to Fastboot, it no longer can detect the device.
Click to expand...
Click to collapse
ADB commands won't work in fastboot and vice versa. When your device is in Android or recovery, you can use ADB commands, but when it's in bootloader mode, you have to use fastboot commands. ADB shell won't do anything for you in fastboot because there's no kernel running, much less a shell.
Since your device isn't appearing under fastboot devices it's most likely a driver issue. You need two separate drivers; the ADB driver is not device specific, but the bootloader driver is.
Case in point: This is what appears when my Pixel 5 is connected while booted into Android:
When I reboot to bootloader, this is what I see:
So, this is what I suggest:
Reboot to bootloader, connect to your PC, and look at Device Manager to see if anything comes up as unrecognized. Make sure it's the right device by unplugging the USB cable; it should disappear. You'll then need to update the driver, and point it to the the Xiaomi driver folder.
V0latyle said:
ADB commands won't work in fastboot and vice versa. When your device is in Android or recovery, you can use ADB commands, but when it's in bootloader mode, you have to use fastboot commands. ADB shell won't do anything for you in fastboot because there's no kernel running, much less a shell.
Since your device isn't appearing under fastboot devices it's most likely a driver issue. You need two separate drivers; the ADB driver is not device specific, but the bootloader driver is.
Case in point: This is what appears when my Pixel 5 is connected while booted into Android:
View attachment 5731657
When I reboot to bootloader, this is what I see:
View attachment 5731663
So, this is what I suggest:
Reboot to bootloader, connect to your PC, and look at Device Manager to see if anything comes up as unrecognized. Make sure it's the right device by unplugging the USB cable; it should disappear. You'll then need to update the driver, and point it to the the Xiaomi driver folder.
Click to expand...
Click to collapse
Thanks fam, was able to solve it by installing a different driver from this video:
.
Now I'm getting an error:
Code:
PS C:\Users\Whale\Downloads\11t pro\platform-tools> fastboot flash boot magisk_patched.img
Sending 'boot_a' (196608 KB) OKAY [ 4.210s]
Writing 'boot_a' FAILED (remote: 'Flashing is not allowed in Lock State')
fastboot: error: Command failed
which I assume means I need to unlock my bootloader via Mi Unlock status?
WhalePC said:
Thanks fam, was able to solve it by installing a different driver from this video:
.
Now I'm getting an error:
Code:
PS C:\Users\Whale\Downloads\11t pro\platform-tools> fastboot flash boot magisk_patched.img
Sending 'boot_a' (196608 KB) OKAY [ 4.210s]
Writing 'boot_a' FAILED (remote: 'Flashing is not allowed in Lock State')
fastboot: error: Command failed
which I assume means I need to unlock my bootloader via Mi Unlock status?
Click to expand...
Click to collapse
Yep. I don't know how it works on Xiaomi devices but try fastboot flashing unlock
Unlocking your bootloader will wipe data, so if you need to back anything up, do that first.
Enter in FASTBOOT MODE: press Power+Volume down button for 4-5 sec in the same time,the phone reboot, at the vibration release the power button.Now plug in the phone to the PC.
Having the bootloader locked does not prevent seeing the device in Fastboot mode.(***Not useful at the moment)
To root you must first unlock the bootloader.(***your bootloader is locked)(FAILED (remote: 'Flashing is not allowed in Lock State')
Unlock the bootloader
You must have a Xiaomi account and a valid sim.
Procedure:
https://new.c.mi.com/global/post/101245
https://en.miui.com/unlock/index.html
Why look for tutorials on You tube'Sometimes good, sometimes fake) while on XDA(Always good )in the How to section of your device these tutorials exist and specify that the bootloader must be unlocked.
https://forum.xda-developers.com/t/root-xiaomi-11t-pro.4441213/
https://forum.xda-developers.com/t/...structions-for-xiaomi-11t-pro-global.4362515/
check debugging via USB option.
WhalePC said:
When I open PowerShell and run the command "fastboot devices" my phone isn't getting detected. My phone is connected to my PC, I've installed platform tools & adb as well as the correct ROM. I'm pretty new to rooting so I'm not sure what's going on. I don't have a SIM Card so that might be the issue, but I'm trying to find a root guide that doesn't require sim.
What I've installed;
Latest USB Driver (MTP USB Device)
Latest ADB/Fastboot from android.com/studio/releases/platform-tools
Installed Fastboot ROM MIUI V13.0.6.0.SKDMIXM Stable from https://xiaomirom.com/en/rom/xiaomi.../#download-xiaomi-11t-pro-stable-fastboot-rom
Device Specs:
- MIUI Global 13.0.6 Stable (SKDMIXM)
- Android ver. 12 SKQ1.211006.001
Following this guide to root and have been following step by step up to 3:12:
Click to expand...
Click to collapse
You will need to manually configure fastboot drivers.

cannot unlock the bootloader - failed (remote: 'unknown command') fastboot: error: command failed & transfer mode cable not connected

hi folks I am trying to unlock the bootloader on a Motorola E4 plus running 7.1.1 but I'm having a lot of trouble. Firstly when I boot the device into bootloader mode by pressing and holding the power and volume down buttons and plug it into my windows 10 pc it says 'transfer mode: cable not connected'. I have tried different cables and usb ports but the issue persists. Moreover, when I try to get the unlock data using the 'fastboot oem get_unlock_data' command it says '(remote: 'unknown command')'. Oddly however adb works and the phone is shown when I type 'fastboot devices'.
So far I've tried:
using my mac
factory resetting the phone
wiping the system cache
ensuring security is set to none on the phone
different usb cables
different usb ports
installing the android SDK and running the cmd window from it
minimal adb and fast boot
platform tools based adb
restarting the computer
installing motorola's own drivers
ensuring oem unlocking and usb debigging are turned on in developer options
ensuring the MTP driver is installed and updating the driver in device manager
restarting the phone
I would be grateful for any help anybody could please offer. Thanks all!

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