Hi there,
My home button often stops responding. It will appear pressed correctly but doesn't actually go home. Sometimes the back and switch window buttons also don't respond, but that's less common. This happens about once a day.
The screen is fine as the buttons visually change to show I've tapped them, but they simply do nothing.
I can always fix it by restarting. It's only been happening on 12.1 v61 firmware.
There's no physical damage to the phone, it's in mint condition.
Any ideas? Anyone else having this?
I'm hoping the next software update fixes it because it's super annoying.
Thanks!
Global power management will cause erratic behaviors. A 3rd party app, does it happen in safe mode? Any apps installed or uninstalled before this happened?
Clear the system cache if you have this option.
Related
I have found that it is too easy to accidently press the power button. Mostly, the accidental presses just cause the device to turn off or on. However I am guessing that it is also causing my N7 to reboot without my knowing it. I was occasionally finding that I had No Recent Apps listed over the course of a week. Then yesterday it was has happening a little too much, so I did a little investigating and noticed my battery app was showing that my N7 was recently rebooted. However, I hadn't rebooted in days, nor seen a reboot. So since last night, I've been careful with how I set the device down; making sure the power button doesn't touch or rest against anything, and so far no reboots, or stuff disappearing. Anyone else finding their recents app list is being cleared out, or notice automatic rebooting?
I seriously doubt that the power button is sensitive enough for it to cause reboots, sounds like you have a software issue. it also sounds like it may be quick rebooting, not completely
Sent from my Nexus 7 using XDA Premium HD app
clintkev251 said:
I seriously doubt that the power button is sensitive enough for it to cause reboots, sounds like you have a software issue. it also sounds like it may be quick rebooting, not completelyp
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I'm still open to this being a software issue since I have never witnessed a spontaneous reboot. Some sort of software problem was what I thought at first, but at the moment I'm leaning toward the power button being accidentally pressed. The argument against this is that the button is fairly stiff, but not so stiff that I'm not able to rule it out just yet. I did do actual manual reboot myself last night (ie power down and power up); that could also explain why the problem has not shown itself again. Luckily, I have no other problems whatsoever, and this is only a minor issue so far.
So starting today, after no changes being made. My apps won't open. I click on them and they bounce like I'm clicking on it but nothing happens. I did a full factory restore, they seem to work randomly then they stop working again until I reboot. After a few minutes, this happens again. The app menu button seems to work completely fine. It will bring up my app menu but the apps won't load. Sometimes when I click on them like 30 times they will finally open but other than this they won't. Also the home screen apps are having the same behavior. It seems like software but I don't know how it could be software related if I did a factory restore and it didn't help. Also when I hold the app button down like you would do to relocate it on the home screen, it acts like there is nothing there and opens up the menu that would come up if I held down on a black area of the screen to change the wallpaper or something. This is pretty terrible. Help? Thanks.
Update software then, Repair My phone with the Sony Update Service.
Every once in a while, my recent apps button starts to go crazy. I will be reading a book or playing a game, and suddenly the recent apps will start pressing itself. I have even held the phone in the opposite landscape with nothing near the button and this still happens. Is this a software bug, or do I have a malfunctioning unit?
Theaccomplice88 said:
Every once in a while, my recent apps button starts to go crazy. I will be reading a book or playing a game, and suddenly the recent apps will start pressing itself. I have even held the phone in the opposite landscape with nothing near the button and this still happens. Is this a software bug, or do I have a malfunctioning unit?
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Click to collapse
I would bring it back and return it for another device. You don't want to ignore it thinking it might be a software issue then end up having to get a refurbished replacement if it eventually becomes a problem. Seems like this is one of the hazards of getting one of the first run of devices off the assembly line. Besides, it's not like you've rooted and messed it up with "unauthorized firmware"
Theaccomplice88 said:
Every once in a while, my recent apps button starts to go crazy. I will be reading a book or playing a game, and suddenly the recent apps will start pressing itself. I have even held the phone in the opposite landscape with nothing near the button and this still happens. Is this a software bug, or do I have a malfunctioning unit?
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Click to collapse
I have the exact same problem. I went to return it to an ATT store, but they didn't have any black ones in at the time, so I'll go back after they get black ones in. I have not idea is it is software or hardware (or both) but it seems the recent apps button is hypersensitive and can go off if you have a finger anywhere near (even though not touching) the button, even when your finger is only on the chrome part.
The problem seems worse if "Touch key light duration" is set to "Always on"
Hi,
I have a fresh new Motorola G5S and suddenly the three android buttons stop working (back, home, task).
If I tap them nothing happen every other parts of the screen works without problems.
This happen randomly and when it happen there is no way to restore the situation if not by repeatedly change the orientation of the screen and reboot the phone.
Is there someone else with this problem?
How can I solve it?
Bumping question
This issue has been driving me mad for the past couple weeks. I'm at my wits' end and I need some expert help to figure this out. Please read this post thoroughly to understand my situation, as this is not a simple matter of uninstalling some apps.
When I first got my Note 9, the screen lock button worked perfectly. The screen would immediately turn on when I pressed the button, and it would immediately turn off when I pressed it again. However, once I got the Android Pie update, the screen lock button stopped working properly. The screen still turns on immediately, but there's about a 0.5 second delay after I press the button to turn it off. It's a relatively small issue, but it's enough to bother me.
I attempted to fix this by performing a system reset. But this did not help. In fact, this issue is still present even before completing initial setup of the phone.
When you perform a system reset, the first screen you see when your phone restarts is the welcome screen. It contains a "start" button that you press to begin setup. On this screen, the lock button issue does not happen. My phone locks and unlocks correctly. On the next screen, you connect to a wifi network. After connecting to a wifi network, the lock button issue becomes present. In other words, this issue with the lock button is present before I even start using the OS, or install any apps, or really do anything at all. It seems to be triggered by connecting to a wifi network during setup.
So I figured there must be something wrong with the firmware. So I used Odin to flash an earlier firmware version. This did not solve the issue. I even tried installing an unlocked firmware version, on the offchance that my carrier (AT&T) was doing something weird. This did not help either.
I have no idea where to go from here. I thought that a system reset is supposed to completely wipe everything from your phone, so that it behaves exactly how it did when I first got it. But that's not the case. It seems like something is carrying over that's causing this issue. Does anybody have any idea what I should do?
Do you have lock instantly with power key on?
funkyverb said:
This issue has been driving me mad for the past couple weeks. I'm at my wits' end and I need some expert help to figure this out. Please read this post thoroughly to understand my situation, as this is not a simple matter of uninstalling some apps.
When I first got my Note 9, the screen lock button worked perfectly. The screen would immediately turn on when I pressed the button, and it would immediately turn off when I pressed it again. However, once I got the Android Pie update, the screen lock button stopped working properly. The screen still turns on immediately, but there's about a 0.5 second delay after I press the button to turn it off. It's a relatively small issue, but it's enough to bother me.
I attempted to fix this by performing a system reset. But this did not help. In fact, this issue is still present even before completing initial setup of the phone.
When you perform a system reset, the first screen you see when your phone restarts is the welcome screen. It contains a "start" button that you press to begin setup. On this screen, the lock button issue does not happen. My phone locks and unlocks correctly. On the next screen, you connect to a wifi network. After connecting to a wifi network, the lock button issue becomes present. In other words, this issue with the lock button is present before I even start using the OS, or install any apps, or really do anything at all. It seems to be triggered by connecting to a wifi network during setup.
So I figured there must be something wrong with the firmware. So I used Odin to flash an earlier firmware version. This did not solve the issue. I even tried installing an unlocked firmware version, on the offchance that my carrier (AT&T) was doing something weird. This did not help either.
I have no idea where to go from here. I thought that a system reset is supposed to completely wipe everything from your phone, so that it behaves exactly how it did when I first got it. But that's not the case. It seems like something is carrying over that's causing this issue. Does anybody have any idea what I should do?
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Click to collapse
It is probably the double tap power button to open camera feature. You can toggle it off and locking will be instant.
If its already off, there my be an accessibility service listening key presses.
xantrk said:
It is probably the double tap power button to open camera feature. You can toggle it off and locking will be instant.
If its already off, there my be an accessibility service listening key presses.
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Oh my god, that fixed it... Can't believe I spent so much time trying to diagnose this. Thanks!
funkyverb said:
Oh my god, that fixed it... Can't believe I spent so much time trying to diagnose this. Thanks!
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This delay issue is so silly but it annoys the hell out of me. Where did you turn off this feature in Pie?
Update: Found it. Just use the search box in settings and type in "camera" (or whatever it is in your language). The "double tap power" setting will get listed.
Thanks alot,
Watz
I even turned off the double press for camera app but I'm still noticing a 0.5 sec lag when i press the side key
I even restarted after changing the setting
Nothing is happening
Please help
xantrk said:
It is probably the double tap power button to open camera feature. You can toggle it off and locking will be instant.
If its already off, there my be an accessibility service listening key presses.
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Click to collapse
Thank you bro.