Question Freezing/locking up on using camera on 108 megapixel - Redmi Note 10 Pro

Hi
Just bought a new RN10P.
It's on Global 12.5.8 RKFEUXM
It keeps locking up when I use the camera app, especially in the 108 megapixel setting. I'm lucky if I get to take one picture. Any idea how to fix this or should I return the phone?

chrisgeller said:
Hi
Just bought a new RN10P.
It's on Global 12.5.8 RKFEUXM
It keeps locking up when I use the camera app, especially in the 108 megapixel setting. I'm lucky if I get to take one picture. Any idea how to fix this or should I return the phone?
Click to expand...
Click to collapse
You should return the phone. This is not normal behaviour for sure.

Related

Half side blur photo (Unable to focus)

I am not much interested in camera when i bought Mi A2, it works fine. but recently when i was taking picture, it was half side blur and i was not able to make focus on upper side of camera. i tried all modes but no use. I have Note 6 Pro and it's camera functions and focus properly.
in mi A2 I observed when in MANUAL mode i select Lens as LOW LIGHT, it works (but in manual mode only).
do any one has some solution or give reason to behave camera like this.
Same here
It was a February patch bug and it seems to persist in March patch... Xiaomi.
pushpendrak said:
I am not much interested in camera when i bought Mi A2, it works fine. but recently when i was taking picture, it was half side blur and i was not able to make focus on upper side of camera. i tried all modes but no use. I have Note 6 Pro and it's camera functions and focus properly.
in mi A2 I observed when in MANUAL mode i select Lens as LOW LIGHT, it works (but in manual mode only).
do any one has some solution or give reason to behave camera like this.
Click to expand...
Click to collapse
This is a hardware problem, I also had this, give the phone a guarantee.
P.S. sorry for english(
How so we both have exactly the same problem and mine started with pie?
Looks like this is a hardware issue, I'm having the same problem after 4 months of use.
Same here, I also took it to guarantee and they told me it was a software problem, but when they gave it back to me nothing had changed. Camera still not working
nachocattoni said:
Same here, I also took it to guarantee and they told me it was a software problem, but when they gave it back to me nothing had changed. Camera still not working
Click to expand...
Click to collapse
I had to order a new camera module, I'm still waiting to arrive to replace it..
osvaldo.17 said:
I had to order a new camera module, I'm still waiting to arrive to replace it..
Click to expand...
Click to collapse
Please let us know if this fixes it. I have this problem too and I'm thinking about ordering a new camera module.
Ulver said:
Please let us know if this fixes it. I have this problem too and I'm thinking about ordering a new camera module.
Click to expand...
Click to collapse
I had ordered it from this website but I had paid the cheapest shipping, I'm from Mexico so it will take a while to arrive to my country.. maybe next month..
I had the same problem and replaced the camera module with a new one, and the problem was fixed... temporarily because 3 months after it started happening again with the new camera, so either I am super unlucky, or it must be some other defect in the phone that tends to breaks the primaey cameras...
At this point I don't think I am going to replace it again. Do you know of any way of recording videos with the low light camera?
I have the same issue. In fact this issue persists in the video mode as well. Its okay for videos of objects nearby but move even a few metres away and it becomes very difficult to focus. I was at this concert and wanted to record the performance but only got a very blurry video with muffled sound. For photos this issue is especially an inconvenience when taking photographs of documents etc where you could very well do without the unnecessary bokeh effect. In MANUAL mode this does reduce a bit, but not to any extent that helps.
I was just told by a friend that installing the Google camera mod might help, but I'm yet to try it out.
I have same problem with upper side blur. Seems that switching to "manual" mode and change "lens" from "regular" to "low light", as said by the original user. It works fine with me. Thanks for the tips ! ........ so it is not the hardware problem, it is a software problem. Changing camera may not work ! Don't know if they are going to release new firmware to solve it or not ?? Any idea how to upgrade the firmware ?
JTSin said:
I have same problem with upper side blur. Seems that switching to "manual" mode and change "lens" from "regular" to "low light", as said by the original user. It works fine with me. Thanks for the tips ! ........ so it is not the hardware problem, it is a software problem. Changing camera may not work ! Don't know if they are going to release new firmware to solve it or not ?? Any idea how to upgrade the firmware ?
Click to expand...
Click to collapse
If it is a hardware problem I do not see why it would prevent using the secondary camera, it can be a problem with the lenses (Have you thrown or hit your phone?) and not with the module. There are those who have returned to Oreo and the problem persists.

P30 Pro having camera problem

Hi guys
Bought new P30 Pro. Checked a camera it was good but once I try to change camera mode or lens, it freezes instantly. Gives error '' Cannot Connect to Camera''
Plz Plz Plz help me to solve this issue. After couple of days I can go to service center but now it is so frustrating
Tried GCam too but no luck
jordan0111 said:
Tried GCam too but no luck
Click to expand...
Click to collapse
Factory reset, if it still doesn't work return it
*Detection* said:
Factory reset, if it still doesn't work return it
Click to expand...
Click to collapse
Tried that first actually
Didn’t work
If there is an update? Usually p30 pro's update comes when you turn on it.
It can be software problem. Try to check update. If it won't help - just return it.
Also you can check this post
https://thedroidguy.com/2019/11/how...roubleshooting-camera-software-issues-1102399
Hello guys, I'm a little bit unhappy with the camera quality of this device... I have updated to Android 10 and the camera it's very bad in low light.. The pictures have no sharpness on front camera, I have switched to 20mpx but still no effect, for the back camera also the picture quality it's very bad, I don't know what settings to do, gcam unfortunately it's not working for this device... I have a mi 9t and the picture quality it's much better than the p30 pro and I don't know what to do... ?
robi10101298 said:
Hello guys, I'm a little bit unhappy with the camera quality of this device... I have updated to Android 10 and the camera it's very bad in low light.. The pictures have no sharpness on front camera, I have switched to 20mpx but still no effect, for the back camera also the picture quality it's very bad, I don't know what settings to do, gcam unfortunately it's not working for this device... I have a mi 9t and the picture quality it's much better than the p30 pro and I don't know what to do...
Click to expand...
Click to collapse
Download fw to Android 9.1 .0.260. It worked for me.

Front Camera ERROR NEW phone

I've bought a NEW Redmi 9 phone. The front camera isn't working. Whenever I select the front camera, the camera app just freezes. I'm on Miui 11. I'm in Portugal and the phone was bought here.
Please, can someone help me?
Also, when I tried to run Instagram, camera wasn't available even if Instagram is in the allowed apps!
tryyyniii said:
I've bought a NEW Redmi 9 phone. The front camera isn't working. Whenever I select the front camera, the camera app just freezes. I'm on Miui 11. I'm in Portugal and the phone was bought here.
Please, can someone help me?
Also, when I tried to run Instagram, camera wasn't available even if Instagram is in the allowed apps!
Click to expand...
Click to collapse
You know that shouldn't happen to your Redmi 9. I have never had such an issue in my Redmi 9 since I bought it last summer. You should go where you bought it and tell them about the problem.
I thinkyou should change it , if you have the garantee , don't think it's a problem of the version of MUI
snaptube vidmate

Question Mi 11 Camera Focus issues

Hi Team
Anyone noticed that the main camera has a lot focus issues on faces?
Background is on focus while the faces aren't.
Any way to upgrade Camera firmware only?
I notice focus issues on the main came that star a few days ago. To fix them, I need to shake or give some kicks to the phone in other to solve the issue...
This may be caused by some drop, however, I always use the TPU case.
Same here my phone is well protected..
GUARDIANBD said:
Hi Team
Anyone noticed that the main camera has a lot focus issues on faces?
Background is on focus while the faces aren't.
Any way to upgrade Camera firmware only?
Click to expand...
Click to collapse
What is your ROM / Region ? 12.X.X.XX / Global-EEA-CH-IN ?
Pho3nX said:
What is your ROM / Region ? 12.X.X.XX / Global-EEA-CH-IN ?
Click to expand...
Click to collapse
12.5.1 RKBEUXM
Got the same issue here. Apparently there is a fix on 12.5.4
Sage said:
Got the same issue here. Apparently there is a fix on 12.5.4
Click to expand...
Click to collapse
No update yet...
How i can test for help you ? I'm on MiuiMix 26.6.23 (MIUI 12.6)
This seams a hardware problem, I have concerns if they can compensate it by software.
The issue semana to me that the focus mechanism is get stuck, maybe by the lac of power, and only some kicks help do put the lens in the right position...
Can anyone confirm about the fix for 12.5.4.
Don't think it's a hardware issue as I don't get the problem with other camera apps.. though not sure they use all the lenses
GUARDIANBD said:
Hi Team
Anyone noticed that the main camera has a lot focus issues on faces?
Background is on focus while the faces aren't.
Any way to upgrade Camera firmware only?
Click to expand...
Click to collapse
Take the Google Cam from BSG MGC_8.1.101_A9_GV1j_snap.apk (org.codeaurora.snapcam)
Sage said:
Don't think it's a hardware issue as I don't get the problem with other camera apps.. though not sure they use all the lenses
Click to expand...
Click to collapse
+1 Google Cam is more stable for pictures and produce better quality. Not an Hardware problem
Hello . I started having main camera focusing issue.
When it zoom close subjects its fine and than when it zooms distant subject it becomes blurry .
So when I shake the phone or make a tap it removes blur and catch the picture good.
Should I replace camera lens , sensor .. or it might be hardware ?
I just got the phone. Focus on people is always bad. No recognition. I have to switch to Portrait mode manually to get good shots of people.
Main camera also has focussing problems with flowers.
I expected more than this...
My Huawei used to always regognize people.
friscoboi said:
I just got the phone. Focus on people is always bad. No recognition. I have to switch to Portrait mode manually to get good shots of people.
Main camera also has focussing problems with flowers.
I expected more than this...
My Huawei used to always regognize people.
Click to expand...
Click to collapse
I'm honestly in the same boat. After buying a flagship xiaomi phone and having to slap or shake the camera for it to work properly is very disappointing definetly my last xiaomi phone.
You must send feedback send the feedback Id number to https://t.me/joinchat/3Sgh-WWgxRg3ZWM1
Plus screenshot of your about phone they will help everyone fix it

Question MiUi13 - 5x Camera Stability Problem

Has anyone noticed horrible stabilization for the 5x sensor with the new camera app that comes with the 13 update? Used to be able to turn the digital stabilization on or off (when on it caused some weird jitter, but at least the footage was usable and stable). Now, there is no option and the video shot through it is always extremely unstable even when sitting down holding the phone with both hands while remaining as still as possible to the point of beeing useless. Specially at 15x zoom (sample footage included). Anyone else got this issue?
Also noticed that they added an option for HDR10+ shooting and automatic low light framerate adjustment that is not switchable. Anyone know why?
EDIT - Here is the sample footage:
for some reason I got multiple errors uploading video attachments to this forum...
Firstly, I have non of the issues you have mentioned above. I am on MIUI13 SKAMIXM and the app works flawlessly. The only issue I have is video recording gives me only up to x6
Regarding hdr10+ you can turn it on only on 4k and 8k. Not below that.
Okay now I understand, every zoom I start with gives me multiple zoom options. If I start with X5 I can go up to x6.
Either way, works flawlessly
I
hassanaliyeh said:
Okay now I understand, every zoom I start with gives me multiple zoom options. If I start with X5 I can go up to x6.
Either way, works flawlessly
Click to expand...
Click to collapse
Ok. You mind uploading a sample video in a reply please? Btw if you switch to 1080p 30fps you get the option to go from .5 all the way to 15x in one slider. If you don't mind try shooting from 1x to 15x.
Edit- I'm on the miui 13 SKAEUXM
StainPain said:
I
Ok. You mind uploading a sample video in a reply please? Btw if you switch to 1080p 30fps you get the option to go from .5 all the way to 15x in one slider. If you don't mind try shooting from 1x to 15x.
Edit- I'm on the miui 13 SKAEUXM
Click to expand...
Click to collapse
A quick sample as requested
I am on SKAMIXM
You can try the app I've extracted in my other post, could help you.
hassanaliyeh said:
A quick sample as requested
I am on SKAMIXM
You can try the app I've extracted in my other post, could help you.
Click to expand...
Click to collapse
Thank you very much. I've installed your camera app and unfortunately the problem persists... the 5x video footage is basically unsusable. I'm afraid that my optical stabilization for this lens is broken and I'll need to return the phone for service, fortunately it's still covered by warranty... This is a huge bummer since they make you format everything on the phone for security reasons.
StainPain said:
Thank you very much. I've installed your camera app and unfortunately the problem persists... the 5x video footage is basically unsusable. I'm afraid that my optical stabilization for this lens is broken and I'll need to return the phone for service, fortunately it's still covered by warranty... This is a huge bummer since they make you format everything on the phone for security reasons.
Click to expand...
Click to collapse
Hi Mate,
i'd suggest before sending it off for warranty to install GCAM and try it out one more time.
is your ROM official? or is it the BETA version?
Also, I've learned that controlling camera in general is not limited to camera app, also the software of the device control's most of it and the app is just triggering the software to activate and do the algorithm of image processing. it could not be a hardware. (while I agree with you that most likely it is). but i'd try every possible solution before losing device for a few weeks or months if you are unlucky.
Also, note that seems like EU version of MIUI13 rom seems buggy, a few issues have been mentioned here and there that are not in the global version SKAMIXM.
I use miui13 EU ROM and have no issues at all.
Sathelp said:
I use miui13 EU ROM and have no issues at all.
Click to expand...
Click to collapse
try to use GCAM, does it shake as well?
hassanaliyeh said:
Hi Mate,
i'd suggest before sending it off for warranty to install GCAM and try it out one more time.
is your ROM official? or is it the BETA version?
Also, I've learned that controlling camera in general is not limited to camera app, also the software of the device control's most of it and the app is just triggering the software to activate and do the algorithm of image processing. it could not be a hardware. (while I agree with you that most likely it is). but i'd try every possible solution before losing device for a few weeks or months if you are unlucky.
Click to expand...
Click to collapse
Yes I use the official update as provided with the phone updater. I also have a gcam installed and the problem persists there too (sample provided in this reply). I think I've done all the testing required to conclude that there is actually a problem with the stabilization. I'll have to service it unfortunately . Maybe ask for a battery change since it dropped to about 4500mpa over the last few months with all the fast charging and the extremely fast discharging (cough cough). Thank you for your time, I'm really grateful for the tips.
StainPain said:
I
Ok. You mind uploading a sample video in a reply please? Btw if you switch to 1080p 30fps you get the option to go from .5 all the way to 15x in one slider. If you don't mind try shooting from 1x to 15x.
Edit- I'm on the miui 13 SKAEUXM
Click to expand...
Click to collapse
I think I have this here too (I have the SKAEUXM version). Up to 9.5 it doesn't shake, after that it shakes a lot.

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