Got Samsung Galaxy A33 last month, and suddenly WhatsApp calls won't come through when the screen is locked
Have tried uninstall and reinstall
Completely unrestricted access to whatsapp in battery and data
However, nothing seems to work
from which platform you download whatsapp? play store or Samsung store?
Mrfaann said:
from which platform you download whatsapp? play store or Samsung store?
Click to expand...
Click to collapse
Downloaded it through playstore,
Checked all permissions, all notifications are on both in system settings and in app settings, unrestricted access selected but still the call won't come through no matter what.
Even hard resetting the phone didn't help at all
hi, did you solve the problem?
like you, i have problems with calls on my galaxy a33 5g
when the screen is locked I don't receive normal calls, video calls or whatsapp notifications
rombitombi said:
hi, did you solve the problem?
like you, i have problems with calls on my galaxy a33 5g
when the screen is locked I don't receive normal calls, video calls or whatsapp notifications
Click to expand...
Click to collapse
Nope, never found a fix for this.
Had to hard reset the phone after wiping everything off still faced the issue, updated the phone to latest android 13, the issue is somewhat gone as the messages are delayed but goes through most of the times but experience the same a few times
isn't it due deep sleep?
Arcangel3 said:
isn't it due deep sleep?
Click to expand...
Click to collapse
How can I check?
rombitombi said:
How can I check?
Click to expand...
Click to collapse
Probably yes but there's no way to take whatsapp out of that list
sauudmir said:
Probably yes but there's no way to take whatsapp out of that list
Click to expand...
Click to collapse
just type "deep sleep apps" in the search box and you will see them. You can take any app out from that list
Arcangel3 said:
just type "deep sleep apps" in the search box and you will see them. You can take any app out from that list
Click to expand...
Click to collapse
It was already not on that list, I added it never sleeping list, let's see if that works
Hi, did you solve this problem? Even though I have another phone, I have the exact same problem.
Mozie said:
Hi, did you solve this problem? Even though I have another phone, I have the exact same problem.
Click to expand...
Click to collapse
I reset my phone
Removed background restrictions for WhatsApp
And added in the exclusion list of "deep sleep apps" in settings
sauudmir said:
I reset my phone
Removed background restrictions for WhatsApp
And added in the exclusion list of "deep sleep apps" in settings
Click to expand...
Click to collapse
Glad you solved it, I'm using Lineage OS and cannot find deep sleep apps in settings.
Mozie said:
Glad you solved it, I'm using Lineage OS and cannot find deep sleep apps in settings.
Click to expand...
Click to collapse
It might be there with another name but it is there
I have used lineage os for quite sometime and there is one setting with the same function, sorry can't remember the name
sauudmir said:
It might be there with another name but it is there
I have used lineage os for quite sometime and there is one setting with the same function, sorry can't remember the name
Click to expand...
Click to collapse
I don't know, but I tried literally everything; enabling unrestricted background access, disable battery optimization settings, turning off do-not-disturb, resetting notification settings .. but nevertheless. I have a Xiaomi Mi A1.
Mozie said:
I don't know, but I tried literally everything; enabling unrestricted background access, disable battery optimization settings, turning off do-not-disturb, resetting notification settings .. but nevertheless. I have a Xiaomi Mi A1.
Click to expand...
Click to collapse
maybe try reflashing from scratch, I don't see any other option for you
Related
Hi all
I am owning the device almost a month, as i am x mate 7 user the only thing Iam missing is the battery life, the rest are ok.
Also i have some bugs i wanted to report may huawei listen!
BUGS :
1. Losing the contacts names in whatsapp some time.
2. Connectivity or paring with bluetooth devices such as head set,car audio and android watch sometime disconnected without notice!
3. Accessibility access services turned off for the application need that access such as Notify, sound profile and Pushbullet.
Please shear your experience also if you have above bugs to confirm or you have any solution.
Thanks
Only get notifications when phone comes out of sleep mode. and sometimes it works fine....
ChristoBotha said:
Only get notifications when phone comes out of sleep mode. and sometimes it works fine....
Click to expand...
Click to collapse
How does one fix this issue?
lucian96 said:
How does one fix this issue?
Click to expand...
Click to collapse
For me a workaround was to make sure the app I want notifications from is running, then press the recents button and find the app on the list, then swipe the app down, it will only move a little way then spring back and also obtains a small padlock icon.
You will probably also need to go to the settings menu and find either protected apps or app settings (depends if you are using the Lollipop version or the Marshmallow beta) and enable the setting for the app which makes it stay awake when the phone sleeps.
Thanks so so much. I try this out
You have tomark the app to run in background...
this is no bug it is an energy saving feature.
the device has a stock white list of apps allowed to run in background.
but normally you re asked if an app should be able to run in background or not.
any app that is not allowed to will be closed immediately in standby
lucian96 said:
How does one fix this issue?
Click to expand...
Click to collapse
I've tried all of the above and still was missing viber notifications. Then I disabled Phone Manager and this sorted out the problem completely.
crubbish said:
I've tried all of the above and still was missing viber notifications. Then I disabled Phone Manager and this sorted out the problem completely.
Click to expand...
Click to collapse
I tried to disable phone manager, but the disable button is not highlighted. What to do?
lucian96 said:
I tried to disable phone manager, but the disable button is not highlighted. What to do?
Click to expand...
Click to collapse
Wouldn't you need to root the phone and then use an app like TitaniamBackup to disable it?
brumgav said:
Wouldn't you need to root the phone and then use an app like TitaniamBackup to disable it?
Click to expand...
Click to collapse
That's the way.
all the battery optimization settings for both apps are the same, what can i do?
stupid EMUI
McLovin01 said:
all the battery optimization settings for both apps are the same, what can i do?
stupid EMUI
Click to expand...
Click to collapse
What about phone manager...?
patcci said:
What about phone manager...?
Click to expand...
Click to collapse
tried every setting EMUI and Android have to offer, nothing, i need a hack
Tried this?
Go to settings, battery and go to "Close apps after screen lock".
Whatsapp must be off so the switch must be greyed out.
Braggus said:
Tried this?
Go to settings, battery and go to "Close apps after screen lock".
Whatsapp must be off so the switch must be greyed out.
Click to expand...
Click to collapse
And also, do you receive WA notifications on locked screen - if you receive, then it's ok
Braggus said:
Tried this?
Go to settings, battery and go to "Close apps after screen lock".
Whatsapp must be off so the switch must be greyed out.
Click to expand...
Click to collapse
yeah i tried that
zgfg said:
And also, do you receive WA notifications on locked screen - if you receive, then it's ok
Click to expand...
Click to collapse
not always, sometimes i open whatsapp and the messages rush in
For me worked on my EVA-AL10 that you create a widget from whatsapp (the first one with the unread messages) and put it on your homescreen. Now WhatsApp is forced to run in Background and you receive the push notifications.
_Frostplexx_ said:
For me worked on my EVA-AL10 that you create a widget from whatsapp (the first one with the unread messages) and put it on your homescreen. Now WhatsApp is forced to run in Background and you receive the push notifications.
Click to expand...
Click to collapse
well that's a smart one, i'll do it. however i don't have this issue with whatsapp only, so i need a general solution
McLovin01 said:
well that's a smart one, i'll do it. however i don't have this issue with whatsapp only, so i need a general solution
Click to expand...
Click to collapse
What other apps do you have ? I think it works with every app that has widgets. I suggest that you make a page with all the widget for the apps.
For me the problem sovled after i debranded my EVA-AL10 to L-09 and flashed BluWei. So I think the problem only existed with the Chinese Rom.
Other methods:
Try Settings>Apps>Settings>Special Access>Ignore Battery Optimization. On the dropdown select all apps and search Whatsapp and click on it. Then select allow. Now it should run in the background.
The last thing that i remember doing is turning Whatsapp (or any other app) in a system app. You need root and i used the app "/system/app mover":
https://play.google.com/store/apps/details?id=de.j4velin.systemappmover
Just click on the app you want to convert and press ok. Then reboot your phone. The only problem i had was that the /system partition wasn't very big so i could only convert like one or two apps (this changes with different phone/system versions)
If this doesn't work I would recommend installing an other rom like Magic Rainbow, Moonlight, Bluwei (all emui based) if its a big problem for you
Hi.
I just noticed that when I received a WhatsApp message I get no notification. Same when someone calls me on WhatsApp. The notification only shows up when I open WhatsApp.
Something that it's probably related, accubatery doesn't provide any stats, everytime I open it it's like I start it for the first time.
I'm pretty sure there is some hidden task killer that doesn't allow most of the apps to do background stuff.
Any idea?
PS: I removed WhatsApp and Accubatery from batery optimization, reinstalled both apps, same thing.
Thanks
LE: In case someone runs into this, disable "deep process clean" feature under settings/system/advanced. It should sort it out.
Same problems
I have the same problems but I can't solve.
Any ideas?
Nightpwish said:
Hi.
I just noticed that when I received a WhatsApp message I get no notification. Same when someone calls me on WhatsApp. The notification only shows up when I open WhatsApp.
Something that it's probably related, accubatery doesn't provide any stats, everytime I open it it's like I start it for the first time.
I'm pretty sure there is some hidden task killer that doesn't allow most of the apps to do background stuff.
Any idea?
PS: I removed WhatsApp and Accubatery from batery optimization, reinstalled both apps, same thing.
Thanks
LE: In case someone runs into this, disable "deep process clean" feature under settings/system/advanced. It should sort it out.
Click to expand...
Click to collapse
Know problem.
Disable "Deep Process Clean" in Settings/System/Advanced.
nabbed said:
Know problem.
Disable "Deep Process Clean" in Settings/System/Advanced.
Click to expand...
Click to collapse
I can't believe a phone with so much ram is using that sort of stuff. Just seems unnecessary.
nabbed said:
Know problem.
Disable "Deep Process Clean" in Settings/System/Advanced.
Click to expand...
Click to collapse
I'm using a CN ROM. I have the same problem with notifications also.
I can't find that Deep Process Clean.
Can you please provide a screenshot?
leipnacht said:
I'm using a CN ROM. I have the same problem with notifications also.
I can't find that Deep Process Clean.
Can you please provide a screenshot?
Click to expand...
Click to collapse
You may need to ditch that rom for global.
in the cn rom that option does not appear but it also has the same problem
chriseu19 said:
in the cn rom that option does not appear but it also has the same problem
Click to expand...
Click to collapse
Have you tried using the search function in Settings? The deep system clean option may be somewhere else in settings..
I have not found the search option in the configuration. I have searched every corner and I have not found the Deep process clean
chriseu19 said:
I have not found the search option in the configuration. I have searched every corner and I have not found the Deep process clean
Click to expand...
Click to collapse
I don't think it's possible that the CN rom would have a glaring fault like this - "Deep Process Clean" enabled but not having an option to disable it.
The whole moniker is pretty clearly a badly translated Chinese version of the concept.
Perhaps, two different people translated it from Chinese to English in the two roms.
Here's a suggestion:
1) Process could be "task", "program", "app."
2) Clean could be "kill", "end", "terminate."
3) Deep could be "Old", "late", "unused."
An actual native speaker of Chinese would probably knock it out of the park on first attempt. Still, I think it's worth a try.
any solved yet for cn rom?
fix?
leipnacht said:
I'm using a CN ROM. I have the same problem with notifications also.
I can't find that Deep Process Clean.
Can you please provide a screenshot?
Click to expand...
Click to collapse
did you solve?? i have the same problem
I'm global and my Phone don't have Clean Process
ZivasJR said:
I'm global and my Phone don't have Clean Process
Click to expand...
Click to collapse
It seems to have disappeared from settings... Do you have notification problems?
Right after the update to NA 1.18, there were no problems - the Deep Process Clean setting disappeared, but notifications were coming in fine.
That was months ago. Now, I just tested Gmail, and it won't receive emails until the phone is turned on.
We need a solution to this. Quickly.
nabbed said:
Right after the update to NA 1.18, there were no problems - the Deep Process Clean setting disappeared, but notifications were coming in fine.
That was months ago. Now, I just tested Gmail, and it won't receive emails until the phone is turned on.
We need a solution to this. Quickly.
Click to expand...
Click to collapse
I thought you had a rm3s??? 104 is the latest. And no issues with ANY notifications
suzook said:
I thought you had a rm3s??? 104 is the latest. And no issues with ANY notifications
Click to expand...
Click to collapse
Apparently, a lot of issues were fixed with RM3S. But not with RM3.
No, I don't have RM3S and never did I even imply that I did, bro. I will imply publicly, right now, that I have RM3. You are free to sue me, I have my lawyers standing by. Some have pitchforks. Careful.
nabbed said:
Apparently, a lot of issues were fixed with RM3S. But not with RM3.
No, I don't have RM3S and never did I even imply that I did, bro. I will imply publicly, right now, that I have RM3. You are free to sue me, I have my lawyers standing by. Some have pitchforks. Careful.
Click to expand...
Click to collapse
?????? Whatever.
suzook said:
?????? Whatever.
Click to expand...
Click to collapse
It is a joke.
I got a reply from Nubia PR person about "Deep Process Clean" option.
JerryYin said:
nabbed said:
Hi, sorry to bother you, but is there going to be an update to NA or Global RM3 rom soon?
The problem is that the "Deep Process Clean" option disappeared from settings, and now the phone won't get notifications until it is turned on. The notifications were fine immediately after 1.18 update, but now, 1.5 months later, Gmail won't work until the phone is turned on. Some other people have also noticed this behavior.
If there's an update coming up, could you ask the engineers to put the "Deep Process Clean" option back please?
Thanks.
Click to expand...
Click to collapse
Version 1.18 removed the deep process clean feature due to some bugs, it will kill the apps and preventing them to run in background. You can do a factory reset and see if you can get the notification.
Click to expand...
Click to collapse
I am not sure what to make of it.
1) The option was removed, but clearly, the code is still there that kills the background apps.
2) He suggested that I do a factory reset, because I may "see if you can get the notification." I would hate to the reset the phone and find out it still kills apps.
3) I wonder if there's any way to clear cache or data from some app/system app to make this work.
Any ideas?
Keep having this problem...it just keep auto disabling random apps from time to time.....it's killing me. I enable it...than it got disable some time down the road.
From the attachment...u can see Snapseed and Google pay is being disabled
And Google clock alarm doesn't work despite repeated test....
Can someone advice
are you sure you have not turned on the Eco Mode ? it disables apps to save battery
Use app without installing, it is a feature from Google, not a bug. You choose on playstore to have that
natedogg20050 said:
are you sure you have not turned on the Eco Mode ? it disables apps to save battery
Click to expand...
Click to collapse
Just turned off smart saving mode and everything in auto freeze appp under battery settjng ...going to try it now. Hope it works
valentinrascu said:
Use app without installing, it is a feature from Google, not a bug. You choose on playstore to have that
Click to expand...
Click to collapse
Never heard of this before.....can you explain more on this.
Very much appreciated
eijnaix said:
Never heard of this before.....can you explain more on this.
Very much appreciated
Click to expand...
Click to collapse
I don't think this is the issue. Be happy to be proven wrong. I have the same issue. Trying to use Google Pay at the checkout when it's been disabled/reset is embarrassing
I am using realme x2. If i'm using any application even system application like settings, etc,.. It automatically comes to the home page. Please resolve this problem.
Hello Guys,
I have Problems with my Notification. I don't get Notification for 80% of the Apps. If I go into the App, the Notifications appear. After I reboot my Phone, all Apps spam all recent Notifications and it works for 1-2 Days. After that I have to reboot my Phone again, otherwise I don't get the notifications anymore till I open the App.
I recognized that If I get Notifications I see them normally in the Lock screen. If I unlock the phone but don't open any App I don't see any Notification on the Lockscreen anymore. I have to unlock my phone and swipe down to see all the Notifications. Is this Android 12 related or a real issue?
Thanks for feedback!
Your the first one who complains about it and i even have auto launch off from every app background activity off and recent task lock removed and still i can't get rid of those notifications but at them moment for notifications on your lockscreen you can now set it up per app at app info NOTIFICATIONS maybe you didn't see that
HessNL said:
Your the first one who complains about it and i even have auto launch off from every app background activity off and recent task lock removed and still i can't get rid of those notifications but at them moment for notifications on your lockscreen you can now set it up per app at app info NOTIFICATIONS maybe you didn't see that
Click to expand...
Click to collapse
After I deleted my 2nd User and also the Guest User, the notification are working fine again.. maybe there is a bug while you using multiple user
paper88 said:
After I deleted my 2nd User and also the Guest User, the notification are working fine again.. maybe there is a bug while you using multiple user
Click to expand...
Click to collapse
How did you delete the guest user? I can't seem to find a way to do it. LE2127 (T-Mobile)
AverageXDAEnjoyer said:
How did you delete the guest user? I can't seem to find a way to do it. LE2127 (T-Mobile)
Click to expand...
Click to collapse
You just can reset the Guest Account but you cannot fully delete it. Do you have also notification problems?
paper88 said:
You just can reset the Guest Account but you cannot fully delete it. Do you have also notification problems?
Click to expand...
Click to collapse
Yes, sadly been thinking about converting to NA firmware to see if it makes any difference in some of the bugs I've been seeing with OP's TMO firmware. Also the faster updates/no TMO bloatware are a plus.
AverageXDAEnjoyer said:
Yes, sadly been thinking about converting to NA firmware to see if it makes any difference in some of the bugs I've been seeing with OP's TMO firmware. Also the faster updates/no TMO bloatware are a plus.
Click to expand...
Click to collapse
Do you have Viper4Android installed?
paper88 said:
Do you have Viper4Android installed?
Click to expand...
Click to collapse
No, I'm bootloader locked which is why I want to convert (to be able to unlock bootloader without unlock.bin) so I can root etc.