How to update from EMUI 5.1 to the last version - Huawei P10 Questions & Answers

Hi,
I've turned on my old phone after some years... and now would like to update in order to use actual Android apps.
It was on EMUI 5.1 and now the system says that phone is already updated when searching for updates.
Of course it is not true. But how can I update it now to v.9 from 5.1 ?
It's a VTR-L09 - C02 - Vodafone-default.
Just tried with HiSuite Proxy and choosed the firwmare found by FirmFinder, but after the download in HiSuite when the phone reboots it cannot install the firmware showing "Software install failed"
Is this the correct method?
Also, when pressing Vol+ with Power button I do not have the memu item for the update, but only the "Wipe data/cache", "Factory default" and "Reboot".
Thanks

Related

P9 EVA-L09 problem with software

Hi, I've got a problem with booting and generally doing anything on my phone - only erecovery is working right now. I've tried to install 7.0 update - and it got the NRD90M rom instead of b361 or b360 - then I've tried to do an update via dload - however, it failed - I read somewhere to flash extracted files like system, recovery (and sth else) via adb - i did it and now i've got nothing. Are there any posibilities to get my phone back? to install software? I've tried to install twrp but it also failed - i mean i can use adb in erecovery mode but i can't turn twrp on - 'device is booting'... Any ideas? (Sorry for my english)

Huawei Updater and HiSuite

Will i void my warranty if i updated my OS using the huawei updater alongside with HiSuite?
I will use this procedure to update my OS.
Update to Nougat B361 usingHuaweiUpdater
Only works on B190
-Only works CUST 636
-Only works EVA-L19DUALSIM
-Only works Unrooted devices and locked bootloader
C636B361
Custom ROM Version:EVA-L19C636B361
Custom ROM URL:http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1256/g104/v73940/f1/
1. InstallHuawei HiSuite(http://download-c.huawei.com/downlo...eCode=worldwide063&version=355249&siteCode=cn)
2. DownloadHuawei Updater 2.0(https://forum.xda-developers.com/devdb/project/dl/?id=21886)
3. ConnectphonetoPC, open HiSuite y established connection Hisuite <-->Phone(minimize HiSuite window)--> Not connect?, touch "Settings -Advanced Settings -> Security" and enable "Allow HiSuite HDB"
4. RunHuaweiUpdater,chek the box"Custom ROM" and "Custom Port"
5. In box "Custom ROM Version”,enter correct ROM version for flashing (EVA-L19C636B361)
6. In box "Custom ROM URL" enter correct ROM URL version for flashing (example:http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1256/g104/v73940/f1/)
7. Click on "Start" button and accept waiting alert messages
8. Maximize HiSuitewindows, touch on "Settings" --> "General" --> Custom Proxy and configure using:
Address:127.0.0.1
Port:41279
9. Back to main HiSuitewindowsand click on "System update"
10. Press "Update" and wait download firmware. Thissmartphonereboot and start upgrade!
Hi, Where did you get this procedure? Would like to read the original thread. Thanks.
Sent from my HUAWEI VIE-L29 using XDA Labs
No, your warranty will remain. You only lose it, when you unlock your bootloader.
I have a P9 EVA-L19 and I followed this process but the phone keeps on failing to verify the updater package. My current build is EVA-L19C636B190.
Am I missing something?
Shadowprince94 said:
No, your warranty will remain. You only lose it, when you unlock your bootloader.
Click to expand...
Click to collapse
ok thank you.
Winterheim said:
I have a P9 EVA-L19 and I followed this process but the phone keeps on failing to verify the updater package. My current build is EVA-L19C636B190.
Am I missing something?
Click to expand...
Click to collapse
i follow the procedure and it works very well. im now using the EMUI 5.
Maybe your HiSuite is not updated?
Jay Navea said:
Hi, Where did you get this procedure? Would like to read the original thread. Thanks.
Sent from my HUAWEI VIE-L29 using XDA Labs
Click to expand...
Click to collapse
https://forum.xda-developers.com/p9/help/p9-7-0-nougat-update-eva-lo9-b182-t3539754
it says no internet connection please check your setting when i select system update on hisuite. How to fix this problem?
Mikilo said:
it says no internet connection please check your setting when i select system update on hisuite. How to fix this problem?
Click to expand...
Click to collapse
Try disabling windows firewall, and starting updater as administrator.
Mikilo said:
it says no internet connection please check your setting when i select system update on hisuite. How to fix this problem?
Click to expand...
Click to collapse
remove everything after f1 in the url,so if u have L19C636 use
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1256/g104/v73940/f1/
instead of :
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1256/g104/v73940/f1/full/update.zip
spring80 said:
remove everything after f1 in the url,so if u have L19C636 use
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1256/g104/v73940/f1/
instead of :
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1256/g104/v73940/f1/full/update.zip
Click to expand...
Click to collapse
still no internet connection after changing the proxy setting of hisuite
Mikilo said:
still no internet connection after changing the proxy setting of hisuite
Click to expand...
Click to collapse
send screenshots for the settings u put in huawei updater and in hisuite
Mikilo said:
still no internet connection after changing the proxy setting of hisuite
Click to expand...
Click to collapse
U can use Firmware Finder to upgrade, just enable Installation via system update in Settings and change Proxy.
https://forum.xda-developers.com/tools/general/huawei-firmware-finder-team-mt-t3469146/page1
Sent from my VIE-L29 using XDA Labs
tried with no luck on huawei updater.
Firmware finder somehow managed to show an update but download are stuck at 0% and it will show no internet connection afterwards.
update **
after removing everything after f1/ at URL, huawei updater managed to download and install.. but failed at verifying the update. now i'm trying with android version of firmware finder
Failed at verifying the update.
lipanz said:
tried with no luck on huawei updater.
Firmware finder somehow managed to show an update but download are stuck at 0% and it will show no internet connection afterwards.
update **
after removing everything after f1/ at URL, huawei updater managed to download and install.. but failed at verifying the update. now i'm trying with android version of firmware finder
Click to expand...
Click to collapse
Same problem here. I am using a P9 EVA-L19C636B190, firmware finder didn't work for me neither. And no OTA or Hicare updates, so no clue when are we going to have Nougat. :crying:
Update to B361
lipanz said:
tried with no luck on huawei updater.
Firmware finder somehow managed to show an update but download are stuck at 0% and it will show no internet connection afterwards.
update **
after removing everything after f1/ at URL, huawei updater managed to download and install.. but failed at verifying the update. now i'm trying with android version of firmware finder
Click to expand...
Click to collapse
I finally managed to update my P9 EVA-L19C636B190 to Nougat. On the Huawei Updater I used this link http:*//*update.hicloud.com:8180/TDS/data/files/p3/s15/G1256/g104/v73917/f1/ (take the * in between out of the link). After the download the verification was fine and now I am running EMUI 5.0 without any issue.
Source: http:*//*club.huawei.com/thread-11960705-1-1.html (same as before, take the * in between out of the link)
I hope I can help you.
Best regards.
Please help. I managed to install the update only upto 60% then it failed. Now my phone is stuck in a bootloop. I already tried to restart my phone by holding the power key for a while. Then I turn it back on by pressing the vol up key and power in my hopes of restoring the phone to its factory setting using the built in recovery of the phone but it failed. While on Huawei eRecovery, it can still connect to wifi but after a few seconds of trying to connect to server, it says "Getting package info failed."
I also tried to use the system recovery of Huawei HiSuite(v5) but it says that my phone is not supported for system recovery. By the way, my phone is Huawei P9 EVA-L19C636B190. The firmware that i tried to flash was EVA-L19C636B361.
Is there anything else that I can do?
jeansquared said:
Please help. I managed to install the update only upto 60% then it failed. Now my phone is stuck in a bootloop. I already tried to restart my phone by holding the power key for a while. Then I turn it back on by pressing the vol up key and power in my hopes of restoring the phone to its factory setting using the built in recovery of the phone but it failed. While on Huawei eRecovery, it can still connect to wifi but after a few seconds of trying to connect to server, it says "Getting package info failed."
I also tried to use the system recovery of Huawei HiSuite(v5) but it says that my phone is not supported for system recovery. By the way, my phone is Huawei P9 EVA-L19C636B190. The firmware that i tried to flash was EVA-L19C636B361.
Is there anything else that I can do?
Click to expand...
Click to collapse
Use Dc Phoenix to unbrick it.
https://www.dc-unlocker.com/DC-Phoenix-flash-repair-tutorial
Sent from my VIE-L29 using XDA Labs
Finally! I was able to fix my Huawei P9 by flashing EVA-L19C636B168. I extracted the update.zip file and copied the UPDATE.APP in mini SD card inside dload folder using my computer. My phone got error at 99% during update so I got worried for a bit. I restarted the phone and it seemed like everything is working fine (I hope so). I've been using this phone for several hours now and I haven't encountered any issues so far.
To those who are still having the same issue, this might work for you. Don't give up because there is still hope.
HiSuite doesn't work anymore with this proxy settings. Keep saying no internet connection available even you turn off any firewall.

Bricked phone! Stuck in fastboot only, bootloader is locked! Need help, please!

Did anyone find a solution in this particular case? I read all forums but I didn't find the steps to fix it yet...
Situation: Huawei P9 keeps turning on and freeze at Huawei Logo. I have an option to go to fastboot mode, but unfortunately, I can't do
anything else (FRP locked). I received the unlock OEM code from official Huawei site, but I can't unlock OEM.
When I launch the fastboot OEM unlock ... command (with unlock code), I always get:
...
FAILED (remote: Command not allowed)
When I am trying to flash is the same situation: FAILED (remote: Command not allowed)
SD micro card is not booting...
The phone is not rooted.
Are any masters who could provide how to unlock bootloader or any flashing method without an unlocked bootloader in this particular situation?
15€ for dc phoenix
any other options?
I have probably the same issue, but maybe you are luckier than me.
Can you still get into the manual updater via "vol+ & vol- & power"?
If you can, you can flash it here with the stock rom app in dload folder of the sd-card.
For me however, I cannot get into the manual updater, erecovery.
I am still trying to figure out if I can get "fastboot update rom.zip" to work. It tells me the android-info.txt is missing and I have no idea where to get it, or how to make one.
noalt said:
I have probably the same issue, but maybe you are luckier than me.
Can you still get into the manual updater via "vol+ & vol- & power"?
If you can, you can flash it here with the stock rom app in dload folder of the sd-card.
For me however, I cannot get into the manual updater, erecovery.
I am still trying to figure out if I can get "fastboot update rom.zip" to work. It tells me the android-info.txt is missing and I have no idea where to get it, or how to make one.
Click to expand...
Click to collapse
I can't get into the manual updater via "vol+ & vol- & power". I'm still looking how to remove FRP lock.
Don't bother with the DC-unlocker. It did not work. :-/
noalt said:
Don't bother with the DC-unlocker. It did not work. :-/
Click to expand...
Click to collapse
So strange that nobody knows how to fix it. I spend many hours how to find a solution but still couldn't find it..
Did you try by yourself to erase FRP with DC-Unlocker?
Yes, I did. Afterwards I saw in the faq that it doesnt work for bricked phones.
Thankfully I never bricked the phone, but frankly I didn't know there were cases that even DC Phonex cannot resolve (at least to unlock bootloader for the first step)
The following guide helped many people to unbrick phones, but it relies on flashing through fastbook - requiring to have the bootloader unlocked (hence you are again with the chicken and egg problem):
http://forum.xda-developers.com/showpost.php?p=74169408&postcount=7
There is also another commercial 'repeair' tool that was spoken on XDA Huawei topics about, but now looking carefully, seems it's not for unlcking bootloader and neither for unbricking (?!) - you can double-check if you find anything useful:
https://hcu-client.com/
Sorry it doesn't help you...!
The fastboot flash commands are locked due to the frp-lock.
I talked to the tech-guy from dc-unlocker and he said the frp-unlock from the tool only removes the associated google account in the OS, but does not change the frp-lock.
This however might work: https://www.dc-unlocker.com/DC-Phoenix-flash-repair-tutorial
But I'm thinking of returning the phone for repair because it is only a week old and still in waranty.
If somebody tries it, I will be glad to hear how it turned out.
Have you tried wiping everything (data/cache) by using the stock recovery? Volume up and the power button should do it. Then check if it will boot after doing those steps.
thedarkinvader said:
Have you tried wiping everything (data/cache) by using the stock recovery? Volume up and the power button should do it. Then check if it will boot after doing those steps.
Click to expand...
Click to collapse
Stock recovery is not available. I think it's partially overwritten.
noalt said:
Stock recovery is not available. I think it's partially overwritten.
Click to expand...
Click to collapse
I think we need to know what OP did before all of this happened to get a more clear idea of why it happened and how to solve it
thedarkinvader said:
I think we need to know what OP did before all of this happened to get a more clear idea of why it happened and how to solve it
Click to expand...
Click to collapse
For me:
-Bought the phone with android 6.0, Bluetooth was working.
-Upgraded to android nougat with the normal updater (in running OS).
-Upgrade was succesfull but bluetooth was not working.
-Set factory defaults, bluetooth still not working.
-Downloaded stock rom android 7.0 and installed it using dload method (using manual updater (vol+ & vol- & power).
-Was succesfull but still no bluetooth.
-Reverted to android 6.0 using the rollback package and a stock rom I downloaded (using manual updater)
-Revert was succesfull, adroid 6.0 was running and bluetooth was working.
-Wanted to try updating to android 7.0 once again using the normal updater.
-Normal updater said it was already at latest version, but it was android 6.0 (???)
-Tried updating to android 7.0 (same package as before) using dload method (manual updater)
-Updater stopped at 5% and said wrong package (weird, it worked before)
-Tried using the same rollback package as before to get it to region c900 (worldwide)
-Went to 100%, rebooted and stuck at boot-logo.
-After a while, rebooted my phone, but always stuck at boot-logo.
-No longer can shut down my phone. Holding power reboots.
-Tried getting to erecovery using vol+ & power. Reboots to boot-logo (vibrates twice during reboot)
-Tried getting to manual updater using vol+ & vol- & power. Reboots to boot-logo (vibrates twice during reboot)
-Can get into fastboot mode, but bootloader andr frp are locked. (Limited fastboot commands).
-Letting power drain shows red power circle indicating the battery is practically empty and will only boot to fastboot mode (plugged in)
-After charging still stuck at boot-logo.
I think that is about it...
Thanks for the help
noalt said:
For me:
-Bought the phone with android 6.0, Bluetooth was working.
-Upgraded to android nougat with the normal updater (in running OS).
-Upgrade was succesfull but bluetooth was not working.
-Set factory defaults, bluetooth still not working.
-Downloaded stock rom android 7.0 and installed it using dload method (using manual updater (vol+ & vol- & power).
-Was succesfull but still no bluetooth.
-Reverted to android 6.0 using the rollback package and a stock rom I downloaded (using manual updater)
-Revert was succesfull, adroid 6.0 was running and bluetooth was working.
-Wanted to try updating to android 7.0 once again using the normal updater.
-Normal updater said it was already at latest version, but it was android 6.0 (???)
-Tried updating to android 7.0 (same package as before) using dload method (manual updater)
-Updater stopped at 5% and said wrong package (weird, it worked before)
-Tried using the same rollback package as before to get it to region c900 (worldwide)
-Went to 100%, rebooted and stuck at boot-logo.
-After a while, rebooted my phone, but always stuck at boot-logo.
-No longer can shut down my phone. Holding power reboots.
-Tried getting to erecovery using vol+ & power. Reboots to boot-logo (vibrates twice during reboot)
-Tried getting to manual updater using vol+ & vol- & power. Reboots to boot-logo (vibrates twice during reboot)
-Can get into fastboot mode, but bootloader andr frp are locked. (Limited fastboot commands).
-Letting power drain shows red power circle indicating the battery is practically empty and will only boot to fastboot mode (plugged in)
-After charging still stuck at boot-logo.
I think that is about it...
Thanks for the help
Click to expand...
Click to collapse
Any luck in doing a rollback again? I mean, wouldn't hurt to try doing it again. I also wonder why doing steps the second time gives us different results. Weird.
Well, I sort of tried it but it only works from the manual updater, which is not accessible.
So, I bit the bullet and tried dc-phoenix flasher. (https://www.dc-unlocker.com/DC-Phoenix-flash-repair-tutorial)
-Loaded nougat in dc-phoenix. Started flashing using the "backdoor".
-In the end there was something that failed, but it did managed to write back the erecovery and manual updater. (I pressume it would not have failed if I had chosen the marshmallow image)
-So at this point, I still had no OS.
-I tried using the manual updater to go to nougat but that did not work.
-I tried the marshmallow package with the manual updater and this did worked.
-So I had a working marshmallow. (with bluetooth working)
-and NOW the first thing I did was OEM UNLOCK!!!!!!
-Flashed TWRP and installed nougat with TWRP.
-The flashing procedure was a partial succes. Nougat was running but without a keyboard installed for some reason.
-Installed a play store keyboard so I can actually type the password of my wifi
-But still no bluetooth in Nougat.
-This evening I am going to try a package via the firmware finder. (The nougat I was trying is b384)
noalt said:
So, I bit the bullet and tried dc-phoenix flasher. (https://www.dc-unlocker.com/DC-Phoenix-flash-repair-tutorial)
-Loaded nougat in dc-phoenix. Started flashing using the "backdoor".
-In the end there was something that failed, but it did managed to write back the erecovery and manual updater. (I pressume it would not have failed if I had chosen the marshmallow image)
-So at this point, I still had no OS.
-I tried using the manual updater to go to nougat but that did not work.
-I tried the marshmallow package with the manual updater and this did worked.
-So I had a working marshmallow. (with bluetooth working)
-and NOW the first thing I did was OEM UNLOCK!!!!!!
-Flashed TWRP and installed nougat with TWRP.
-The flashing procedure was a partial succes. Nougat was running but without a keyboard installed for some reason.
-Installed a play store keyboard so I can actually type the password of my wifi
-But still no bluetooth in Nougat.
-This evening I am going to try a package via the firmware finder. (The nougat I was trying is b384)
Click to expand...
Click to collapse
That happened to me one, not having a keyboard to use. I think you have to flash the public zip that comes with the full package.
Since you're unlocked and have the whole package, I suggest that you do the HWOTA steps then. The post title should be about the nocheck recovery thingy.
I got it sorted yesterday.
Got 3 zips with the firmware finder and installed those through twrp.
Bluetooth working and everything
I'm still on b386 though. I tried 397 and 393 which the firmware finder said where compatible (imei check), but they both failed to install through twrp.
And then I got tired of it, so I stuck with b386.
Thank you all for the assistance!
noalt said:
I got it sorted yesterday.
Got 3 zips with the firmware finder and installed those through twrp.
Bluetooth working and everything
I'm still on b386 though. I tried 397 and 393 which the firmware finder said where compatible (imei check), but they both failed to install through twrp.
And then I got tired of it, so I stuck with b386.
Thank you all for the assistance!
Click to expand...
Click to collapse
I'm not sure if it's the same for the other versions (L-XX) but for my P9 (L19C363), installing the B394 gave me "dynamic photos" in the Camera app (live photos in iOS) and searching for photos by date, album, etc. in the Gallery app. If what they say is true, that the bootloader being unlocked doesn't affect being able to install updates, I suggest that you flash the stock recovery and update through it if want to get those features

Could you help me flash latest firmware?

Hello,
so for some reason i no longer have the search for updates option in settings. I want to install latest firmware using firmware finder but i don't know which is the right one to flash and how i should do it.
So right now i have PRA-LX1C432B181 firmware, i want PRA-LX1C432B197 because is the last OTA update. In firmware finder i can find it but i get "The firmware is not approved for installation" so i can't/should flash it? What's the latest firmware i can flash?
Try updating from eRecovery (on Bootloader unlocked warning screen hold volume up, or while phone connected to PC hold volume up) and connect to wifi. It should download the latest B198 firmware
aciupapa said:
Try updating from eRecovery (on Bootloader unlocked warning screen hold volume up, or while phone connected to PC hold volume up) and connect to wifi. It should download the latest B198 firmware
Click to expand...
Click to collapse
I just get "Getting package info failed"

EVA-L19 dload stoping on 5%

Hi
I've problem with P9 Dual Sim EVA-L19. I buy this phone with strange sympthom (no camera app, bluetooth not working). Looks like bad update Android. I try update firmware via dload and SDCard but update still stoping on 5% and after few second message Software update failed. I try 3 diffrend source software and situation no change. Where is problem?
Probably bootloader is locked. Actual software: L19C432B399 (Orange Poland distribution)
kaziutek144 said:
Hi
I've problem with P9 Dual Sim EVA-L19. I buy this phone with strange sympthom (no camera app, bluetooth not working). Looks like bad update Android. I try update firmware via dload and SDCard but update still stoping on 5% and after few second message Software update failed. I try 3 diffrend source software and situation no change. Where is problem?
Probably bootloader is locked. Actual software: L19C432B399 (Orange Poland distribution)
Click to expand...
Click to collapse
Locked Bootloader should not be a problem for DLOAD, but I doubt if your b399 is applicable for DLOAD - for DLOAD it should be FullOTA-MFPV, not just FullOTA-MF.
And the problem is that newer packages are no more PV distributions
Have you tried Factory Reset and Clear Cache from Recovery or eRecovery?
Connect the switched off phone to the charger and switch it on by pressing and keeping pressed Vol+, and by pressing Pow.
Phone will boot to eRecovery.
Choose Install Latest version and Recovery to reinstall the whole firmware - you must have WLAN connection that eRecovery can download from.
Follow by Factory Reset from eRecovery and Clear Cache.
There should be also an option in HiSuite on the PC to force reinstallation of the firmware (sorry, I didn't try, not using HiSuite)
Firmware can be also (re)installed from Firmware Finder, but it requires changing the DNS server on your home WLAN.
Btw, c432 means the pan-European cust, hence you may even go with the newer b504/b505 but eRecovery method will not offer them to you.
There are other methods, HWOTA/HWOTA7 to (re)install FullOTA-MF firmware which is not PV (only PV is applicable for DLOAD), but they require the unlocked Bootloader
PS: If eRecovery reinstallation fails, then you can install the following EVA-L19c432b399 package by DLOAD:
https://androidhost.ru/6se
When you download, you have to unzip, there are might be further zipped or archived folders.
Eventually you will find a Documentation folder with the guides for installation (this is internal Huawei package for service repair) and Software folder that must contain the usual three ZIP installation files.
Those three ZIP files (do not unzip them) are applicable for DLOAD - indeed, in the Installation guide in the Software folder, DLOAD installation must be described.
(I didn't try this particular L19c432b399 package but I tried for DLOAD and it worked two other service restore packages from the same source, and they had the Documentation/Software structure as described)
You made my day
I don't know about eRecovery and this method solve my problem. Bluetooth work great, camera and much more app come back
Thanks for you help

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