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Ok, So i had the htc one, but the moto x i couldnt help but to get. So i returned my device and got the moto x today in store. Phone was activated and i was on my way. Everything seemed to work fine, data, calls etc. Now i go and power down my device as i do if im at work, when i power it back up, it goes to the hands free activation screen, and then errors. But the device is already activated and works fine. Now i am not in a 4g area, 3g only and was told that if your in a 3g area you need to put the device under mobile networks in cdma mode only. Well if i power down the device and reboot it will go through hands free activation screen everytime. I called sprint store where i purchased device, and he said he powerd down three active moto x devices, rebooted and each came back to the hands free activation screen as mine did. He said he has never seen this happen to any android device on sprint. But planned on emailing someone within the company to get answers. So my question is, have any moto x user on sprint expierenced this?
Did you call tech support from a different phone? I wouldn't wait on the guy at the store.
Hey y'all,
On Republic Wireless's website, they state you need to use the Moto X because of the way their software works to automatically switch you over to VOIP whenever possible. They said it is an issue with having the correct ROM on the device.
Has anyone gotten a hold of the ROM and tried to run it on a different device? I'd like to keep my SGS4 and if it's just an issue with a ROM then I don't see why it wouldn't work.
Here's my specific back story: I have an international SGS4 i9500. I've been using Airvoice Wireless for the last 6 months combined with a google voice VOIP phone number and have been loving my cell phone bill of $10/month. Up until this point I've been using the talkatone app as my VOIP whenever I have a wifi connection. Unfortunately, talkatone is going to start making its users pay for a membership to the app. As a result, I'm looking for other options and considering using Republic Wireless.
Both my dad and I picked up the Note 8 on launch day. I had zero issue enabling wifi calling out of the box, and in fact it seems to be working quite well for me. He's not had the same success. At first it said it would have to disable Google Voice. We uninstalled the app, and had Sprint de-integrate his number with Google Voice, so that the carrier stock voicemail could be configured. That didn't work initially either, and he spent some time at the store having their tech fix it. I wasn't there, so I'm not sure what they did, but eventually they got the voicemail working. So then he came around asking me to set up wifi calling. I attempted to, only this time the setup prompt insisted that it be allowed to disable Voicemail first. But since that's a system app, I'm not sure how that can be done. And given his problems with voicemail to date, I'm reticent to let it try and disable his voicemail again.
Anybody else run into this problem? Is there some sort of fix that doesn't involve another visit to Sprint?
beerindex said:
Both my dad and I picked up the Note 8 on launch day. I had zero issue enabling wifi calling out of the box, and in fact it seems to be working quite well for me. He's not had the same success. At first it said it would have to disable Google Voice. We uninstalled the app, and had Sprint de-integrate his number with Google Voice, so that the carrier stock voicemail could be configured. That didn't work initially either, and he spent some time at the store having their tech fix it. I wasn't there, so I'm not sure what they did, but eventually they got the voicemail working. So then he came around asking me to set up wifi calling. I attempted to, only this time the setup prompt insisted that it be allowed to disable Voicemail first. But since that's a system app, I'm not sure how that can be done. And given his problems with voicemail to date, I'm reticent to let it try and disable his voicemail again.
Anybody else run into this problem? Is there some sort of fix that doesn't involve another visit to Sprint?
Click to expand...
Click to collapse
If you are having issues with things not working on Sprint, I first had to factory reset...all was well afterwards...make sure you have a brand new SIM for the Note 8...is it a Sprint or Unlocked device (SM-N950U or SM-950U1)
BlueFox721 said:
If you are having issues with things not working on Sprint, I first had to factory reset...all was well afterwards...make sure you have a brand new SIM for the Note 8...is it a Sprint or Unlocked device (SM-N950U or SM-950U1)
Click to expand...
Click to collapse
It is a N950U from Sprint with carrier lock.
beerindex said:
It is a N950U from Sprint with carrier lock.
Click to expand...
Click to collapse
Coolness, factory reset is probably the best...unless it is because of a previously used SIM
I have an unlocked note 8 (US) on Verizon, and no wifi calling at all.
WiFi Calling on Verizon?
bovineyard said:
I have an unlocked note 8 (US) on Verizon, and no wifi calling at all.
Click to expand...
Click to collapse
Same here. I bought mine directly from Samsung and just found out that the option to select WiFi calling is missing! I rely on this at home because we live in a valley with poor cell phone reception (I have to step to a front window to make/receive calls without WiFi calling).
jeffp25 said:
Same here. I bought mine directly from Samsung and just found out that the option to select WiFi calling is missing! I rely on this at home because we live in a valley with poor cell phone reception (I have to step to a front window to make/receive calls without WiFi calling).
Click to expand...
Click to collapse
You can flash Verizon firmware if you want WiFi calling on Verizon...but some users have successfully had it added to the unlocked version by calling Verizon and adding their imei to Verizon database....search the threads if you need...
BlueFox721 said:
You can flash Verizon firmware if you want WiFi calling on Verizon...but some users have successfully had it added to the unlocked version by calling Verizon and adding their imei to Verizon database....search the threads if you need...
Click to expand...
Click to collapse
Thanks. I tried searching the threads but didn't find much. Maybe I need to change how I'm searching. If I do need to "flash the Verizon firmware," where can I find instructions and will it add bloat or reduce the functionality in any way (I wanted non-Verizon because of the way Verizon changed features on my Note 5)? Will flashing the firmware interfere with the Samsung support?
jeffp25 said:
Thanks. I tried searching the threads but didn't find much. Maybe I need to change how I'm searching. If I do need to "flash the Verizon firmware," where can I find instructions and will it add bloat or reduce the functionality in any way (I wanted non-Verizon because of the way Verizon changed features on my Note 5)? Will flashing the firmware interfere with the Samsung support?
Click to expand...
Click to collapse
You can flash Verizon firmware with Odin using this guide:
https://forum.xda-developers.com/ga...k-recovery-odin-recovery-software-t3671615...
Some Samsung features are blocked by carriers...I do not know what Verizon blocks...search is better from pc
BlueFox721 said:
You can flash Verizon firmware with Odin using this guide:
https://forum.xda-developers.com/ga...k-recovery-odin-recovery-software-t3671615...
Some Samsung features are blocked by carriers...I do not know what Verizon blocks...search is better from pc
Click to expand...
Click to collapse
I called Samsung tech support and they confirmed that this feature is not in the based version of Android but the ones distributed by the carriers. The tech suggested calling Verizon and asking them to install the firmware. Anyone know if (assuming they agree) this will be the full package, including all the bloatware, and if this will remove any features from the phone? Would the "upgrade" wipe out the phone so that I have to set everything up again?
When I bought my Note 5 from Verizon two years ago I was upset to find that they had removed the PDF signing capability that was a big feature of the Note 5. I'd really hate to lose any features on my new Note 8, after all that's why I bought directly from Samsung.
jeffp25 said:
I called Samsung tech support and they confirmed that this feature is not in the based version of Android but the ones distributed by the carriers. The tech suggested calling Verizon and asking them to install the firmware. Anyone know if (assuming they agree) this will be the full package, including all the bloatware, and if this will remove any features from the phone? Would the "upgrade" wipe out the phone so that I have to set everything up again?
When I bought my Note 5 from Verizon two years ago I was upset to find that they had removed the PDF signing capability that was a big feature of the Note 5. I'd really hate to lose any features on my new Note 8, after all that's why I bought directly from Samsung.
Click to expand...
Click to collapse
In order for you to remain on unlocked firmware to avoid bloat and keep Samsung goodies you must call Verizon to have the imei # to their whitelist and reprovisioned...I did this for Sprint to enable VoLTE when available...others with Verizon have done the same...call Verizon cs and tell them you bought from Samsung and need to have your imei # whitelisted and reprovisioned to improve network connection...if one rep will not do it, call another...do not mention that it is unlocked version...just state that you got from Samsung on a Note 7 deal...afterwards, all Verizon features will work on unlocked except vvm...Google voice is better anyways
BlueFox721 said:
In order for you to remain on unlocked firmware to avoid bloat and keep Samsung goodies you must call Verizon to have the imei # to their whitelist and reprovisioned...I did this for Sprint to enable VoLTE when available...others with Verizon have done the same...call Verizon cs and tell them you bought from Samsung and need to have your imei # whitelisted and reprovisioned to improve network connection...if one rep will not do it, call another...do not mention that it is unlocked version...just state that you got from Samsung on a Note 7 deal...afterwards, all Verizon features will work on unlocked except vvm...Google voice is better anyways
Click to expand...
Click to collapse
If I get them to add my imei to the whitelist and "reprovision" the phone, when they do that the option for WiFi calling will appear?
I'm slightly puzzled by your vvm comment: will all Verizon voicemail be non-functional or only Visual Voicemail? I have Google Voice set up to provide a second number on my phone. How do I use it to set up voice mail on my phone with my Verizon number?
jeffp25 said:
If I get them to add my imei to the whitelist and "reprovision" the phone, when they do that the option for WiFi calling will appear?
I'm slightly puzzled by your vvm comment: will all Verizon voicemail be non-functional or only Visual Voicemail? I have Google Voice set up to provide a second number on my phone. How do I use it to set up voice mail on my phone with my Verizon number?
Click to expand...
Click to collapse
VVM is only on carrier Firmware...it is baked in...some have gotten it to work on unlocked but I do not know how...regular voicemail works fine...especially with Google voice...to set it up you forward to Google voice...for Sprint it is dialing *73mygooglevoicenumber...I do not know the forward shortcut for verizon but it used to be *71yourgooglevoicenumber...
Your Google voice number is shown in the settings of Google voice.
Yes WiFi calling and VoLTE will work once imei is added...look for WiFi calling in the phone settings...
BlueFox721 said:
VVM is only on carrier Firmware...it is baked in...some have gotten it to work on unlocked but I do not know how...regular voicemail works fine...especially with Google voice...to set it up you forward to Google voice...for Sprint it is dialing *73mygooglevoicenumber...I do not know the forward shortcut for verizon but it used to be *71yourgooglevoicenumber...
Your Google voice number is shown in the settings of Google voice.
Yes WiFi calling and VoLTE will work once imei is added...look for WiFi calling in the phone settings...
Click to expand...
Click to collapse
OK, I'll have to try and reach them. I'll follow up with my results later.
No luck with today's call
BlueFox721 said:
VVM is only on carrier Firmware...it is baked in...some have gotten it to work on unlocked but I do not know how...regular voicemail works fine...especially with Google voice...to set it up you forward to Google voice...for Sprint it is dialing *73mygooglevoicenumber...I do not know the forward shortcut for verizon but it used to be *71yourgooglevoicenumber...
Your Google voice number is shown in the settings of Google voice.
Yes WiFi calling and VoLTE will work once imei is added...look for WiFi calling in the phone settings...
Click to expand...
Click to collapse
First, I found the Google Voice shortcut for Verizon is what you thought: *71yourgooglevoicenumber
Now for my bad news. I spent nearly an hour on the phone with Verizon tech support. After being bounced around a little, I spoke with a woman who kept contacting their "Network Team" for more details, and who tried to be very helpful, but in the end I am no further ahead. In the end, they said that adding my phone to the Whitelist was "Out of Scope" because the phone was already unlocked and functioning on Verizon. She said that all she could suggest was to contact Samsung, and that Verizon tech support would be happy to have a three-way conference call with Samsung tech support (they would call) to see what could be done, and that she'd put a note in my account about this issue.
Now, if I call back and try to speak to anyone else they will see this note that that will be it. So, I'm back to not being able to make phone calls at home.
jeffp25 said:
First, I found the Google Voice shortcut for Verizon is what you thought: *71yourgooglevoicenumber
Now for my bad news. I spent nearly an hour on the phone with Verizon tech support. After being bounced around a little, I spoke with a woman who kept contacting their "Network Team" for more details, and who tried to be very helpful, but in the end I am no further ahead. In the end, they said that adding my phone to the Whitelist was "Out of Scope" because the phone was already unlocked and functioning on Verizon. She said that all she could suggest was to contact Samsung, and that Verizon tech support would be happy to have a three-way conference call with Samsung tech support (they would call) to see what could be done, and that she'd put a note in my account about this issue.
Now, if I call back and try to speak to anyone else they will see this note that that will be it. So, I'm back to not being able to make phone calls at home.
Click to expand...
Click to collapse
You may be stuck with flashing complete firmware...you can always root the complete firmware and debloat...sorry it's not working for you
BlueFox721 said:
You may be stuck with flashing complete firmware...you can always root the complete firmware and debloat...sorry it's not working for you
Click to expand...
Click to collapse
For now, I have a partial solution for the poor phone connection at home: years ago, after we had complained a lot about a poor signal at home, Verizon gave us a free "Network extender," which acts as a mini tower in our house (connected through the house Internet). It is only 3G, so I disconnected it when we had WiFi calling on our phones. Now, I'll reconnect it. The only problem is that is won't connect to a phone with VoLTE calling enabled, so I have to remember to turn off VoLTE calling when I get home, and turn it back on when I leave so that I can keep my Internet access on a phone call.
My phone is constantly being interrupted by this annoying popup: (I can't post links being a new user, but the image is at imgur FN7uUhL )
"Alert
Sorry, we're having trouble connecting. Make sure you have a good signal and try again. If you still can't connect, call us at 800-922-0204.
Error code 1001"
It doesn't say what app it is, but I suspect it's from Verizon because the phone number is theirs.
My phone is unlocked and I use it on Personal in Argentina. I've used this phone for years and this only started happening last Thursday out of nowhere. No new apps, no system upgrade.
Rebooting the phone doesn't help either, and I wouldn't want to factory reset if it can be avoided. Any ideas what this might be?
Thanks!
same, just today noticed this on an older LG G4
Alert Message - Same thing here...
Same thing here have had Moto E4 Plus on Metro PCS for the last few years and just started receiving this message in the last week. The phone was a Verizon phone that I unlocked and has been working great on Metro...until now. What's going on?
This issue has me needing to toss my note 5 in the lake I wonder has anyone called the number in the error message thanks happens when i need every second . My note 5 unlocked and running on cricket
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Greenguru said:
This issue has me needing to toss my note 5 in the lake I wonder has anyone called the number in the error message thanks happens when i need every second . My note 5 unlocked and running on cricket
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Click to collapse
bump...
Same here on my note 4, using T-mo prepaid. Just started a week ago. Also the verizon splash screen still displays on power up. My understanding is the V boot loader is locked.
Greenguru said:
This issue has me needing to toss my note 5 in the lake I wonder has anyone called the number in the error message thanks happens when i need every second . My note 5 unlocked and running on cricket
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Click to expand...
Click to collapse
SOLVED I had the same problem as well but I found a way to get rid of it, you gotta disable the My Verizon app and then 1 settings then mobile networks then network mode and set the global off to LTE/GSM/UMTS and then it will not pop up anymore, your welcome.
by Myles Tecomba
Good news, I found the locations since I don't have "my verizon apps" Bad news, the fix does NOT work at all.
Solved
I actually got online with Motorola because I knew that the app causing this nightmare was Verizon Login . The problem is that I debloated all my Verizon and the problem still occurred. But then by going through Settings | Apps | ... |Show System, I say the bugger was still there. I disabled it and the problem was solved. Of course this worked for me because I'm on an unblocked phone and note using Verizon.
My husbands Samsung Galaxy S7 has been doing this for over a month. He tried disabling anything Verizon related and even a factory reset and it's still doing it.
XCutecakeX said:
My husbands Samsung Galaxy S7 has been doing this for over a month. He tried disabling anything Verizon related and even a factory reset and it's still doing it.
Click to expand...
Click to collapse
Yes, I did same with my note 4, still there. IGNORE those solved posts, this problem is NOT solved. I use T-mobile prepaid with this phone and since verizon locks the boot loader, there is not yet a rooting solution for this phone and since it's a note 4 there will not be one forthcoming.
fixed it permanently
SOLVED: I have two Verizon phones that I now use on T-Mobile and this has worked for both.
Settings->Apps & Notifications->App Info (options may be slightly renamed on different versions of Android, may be Applications instead, just get to the big list of applications in the Settings app)
then hit the triple dot/menu thing to give extra options and choose Show System
Scroll down and choose Verizon Login and disable it and force stop it.
Message will be gone forever. I've rebooted both phones several times and the message has never come up again.
In addition, disable permissions of My Verizon: SMS, phone and GPS location, your welcome
gobearsltl said:
SOLVED: I have two Verizon phones that I now use on T-Mobile and this has worked for both.
Settings->Apps & Notifications->App Info (options may be slightly renamed on different versions of Android, may be Applications instead, just get to the big list of applications in the Settings app)
then hit the triple dot/menu thing to give extra options and choose Show System
Scroll down and choose Verizon Login and disable it and force stop it.
Message will be gone forever. I've rebooted both phones several times and the message has never come up again.
Click to expand...
Click to collapse
So I have an old Verizon tablet that is running android 5.1.1. I don't have options for "show system" or "Verizon login" that I can find. Anybody familiar with this 5.1.1 that knows where it would be or if I'm overlooking. Thanks.
Awesome! I'm using an unlocked Verizon LG G5 in Canada and I've been trying for quite some time to get rid of this problem. I've tried all the suggested fixes I could find on the net and this is the solution! Thanks so much buddy. Much appreciated eh!
This problem started recently for me on Samsung S6 unlocked Verizon phone that I use with foreign SIM cards when traveling. I tried restoring settings to default, but that didn't work. Then I tried resetting network settings and that appears to have worked. it was popping up every couple minutes and so far it has not.
don't work
i know this is a old post but i changed the network it didnt fix it it made me not have signal and still popped up so i had to change it back to global and its still doing it , it only started last month i have a s6 unlocked verzion its so annoying
Solved - BIG TIME!!
joshswife1992 said:
i know this is a old post but i changed the network it didnt fix it it made me not have signal and still popped up so i had to change it back to global and its still doing it , it only started last month i have a s6 unlocked verzion its so annoying
Click to expand...
Click to collapse
I had the same problem on my unlocked S6 Edge and knew that the Verizon Login app was the issue but the damn phone wouldn't let me disable it; grayed out. I bought an app in the Play Store named "Package Disabler Pro (Samsung)" for $2.99. The thing will let you disable ANY software whether built in or not. So once you launch, disable Verizon Login with it and the problem is gone. If you disable "Setup Wizard", you also won't get the stupid message about the SIM not being VZW card when you boot. I disabled all the other Verizon software too. Problem was so aggravating that I got an account here just to share the answer since I figure it has to be driving people CRAZY!!!!
- Bob
Help!!!
Still having this issue, I’ve disabled all those apps, force stopped them, and it continues to haunt the phone. I’ve called Verizon and they don’t know anything about it, and I’m really about to throw the phone away and buy a new one. It’s an s7 so it’s still a decent phone, but I don’t know what else to do
So Close, but Disable is Disabled
gobearsltl said:
SOLVED: I have two Verizon phones that I now use on T-Mobile and this has worked for both.
Settings->Apps & Notifications->App Info (options may be slightly renamed on different versions of Android, may be Applications instead, just get to the big list of applications in the Settings app)
then hit the triple dot/menu thing to give extra options and choose Show System
Scroll down and choose Verizon Login and disable it and force stop it.
Message will be gone forever. I've rebooted both phones several times and the message has never come up again.
Click to expand...
Click to collapse
This definitely got me closer. Using this method I was able to revoke permissions which forces VZ SpyLogin to fail so it isn't running, BUT, the "Disable" button is disabled, even if I force stop the app. It's most certainly this application causing the issue. Thanks for the closest solution.
**EXTRA info
This wasn't happening at all on my phone ever, and this is an old one (I need the IR blaster in the Samsung G6). It's an unlocked Verizon branded phone running on ATT network. I factory reset it yesterday and now I am getting this annoying Verizon Login nonsense.
Not sure how much help there is for such an old phone but I have a Note 5 (SM-N920V) that I use with Pageplus. I had check and been told by numerous reps and websites that the phone would be fine to use and handled VoLTE. When Verizon shut the towers a few days ago my text and calls went down too. I still have data but that's it. According to Pageplus, they are aware of the issue but have no ETA (keep getting told 24 hours and that was 5 days ago) According to other techs there's a firmware issue but I can't seem to figure out what is needed to fix this. It seems like the phone is capable of VoLTE but it isn't activated and there isn't anywhere to do so. I found someone who was flashing Note 8s with the same issue but they only handle 8 and up so I'm hoping maybe someone here can help. Thanks in advance!
In settings under network configuration.
While this phone supports 4G VoLTE it may not be whitelisted by Verizon. Their side needs to be configured to accept it.
blackhawk said:
In settings under network configuration.
While this phone supports 4G VoLTE it may not be whitelisted by Verizon. Their side needs to be configured to accept it.
Click to expand...
Click to collapse
Thank you for getting back to me. How would that be handled? I can't do anything on my end as nothing is there or greyed out. Pageplus tech support is useless and there's no way to get Verizon on the line when you don't have an account with them so I'm not sure how to proceed. I can't afford to replace the phone at this time which is why I'm trying to find a way to get this to work.
omgthisisridiculous said:
Thank you for getting back to me. How would that be handled? I can't do anything on my end as nothing is there or greyed out. Pageplus tech support is useless and there's no way to get Verizon on the line when you don't have an account with them so I'm not sure how to proceed. I can't afford to replace the phone at this time which is why I'm trying to find a way to get this to work.
Click to expand...
Click to collapse
I don't know. I have AT&T, they list their white listed devices. Couldn't find Verizon's whitelist.
Sim card may need to be updated and phone's hidden settings reconfigured.