Many users including myself cannot download anything from the Play Store on 3G H or H+ E or CDMA..The download will fail and you will receive 'Invalid Package' error message each time.
Once connected to WiFi everthing works fine...
After trying various fixes, ROMS, asking questions, and hours spent researcing i have found a fix. The problem lies not with the phone but the Network Provider, I use Vodafone AU on my factory unlocked but Telstra delivered I9305 GT, Since Vodafone has not yet released this version they have not set up their proxy for the Google Play store. If you are facing issues when downloading from the Play Store, try this:
Settings - Wireless and networks - More settings - Mobile networks - Access Point Name \ (name of operator apn) \
DELETE: PROXY and PORT configuration !!! (leave the MMS Proxy and MMS Port alone)
Done
GODSPD said:
Many users including myself cannot download anything from the Play Store on 3G H or H+ E or CDMA..The download will fail and you will receive 'Invalid Package' error message each time.
Once connected to WiFi everthing works fine...
After trying various fixes, ROMS, asking questions, and hours spent researcing i have found a fix. The problem lies not with the phone but the Network Provider, I use Vodafone AU on my factory unlocked but Telstra delivered I9305 GT, Since Vodafone has not yet released this version they have not set up their proxy for the Google Play store. If you are facing issues when downloading from the Play Store, try this:
Settings - Wireless and networks - More settings - Mobile networks - Access Point Name \ (name of operator apn) \
DELETE: PROXY and PORT configuration !!! (leave the MMS Proxy and MMS Port alone)
Done
Click to expand...
Click to collapse
Thanks heaps. I have always been annoyed when it would work
hy
I got my phone from orange and then i unlocked network and now i use cosmote and a cant use data mobile 3g h h+ and i have done wat u say but nothing . I can use only wi-fi data mobile no
xpauldd said:
I got my phone from orange and then i unlocked network and now i use cosmote and a cant use data mobile 3g h h+ and i have done wat u say but nothing . I can use only wi-fi data mobile no
Click to expand...
Click to collapse
Are Cosmote APN settings correct ?
Yes i have call them to send me the setings but nothing
HI, I used your method. Google play i working properly. But other downloads stops like 4shared or any other file hosting services. Please help.
I am using Vodafone Mumbai on Sony xperia sl.
The following settings helped me in resolving the same issue on my GT-N7000:
--------------------------------------------------------------------------------------------------------------------
http://forum.xda-developers.com/showpost.php?p=47679800&postcount=12
---------- Post added at 10:40 AM ---------- Previous post was at 10:08 AM ----------
Bought lenovo k900 and faced the same problem,,,,,,,,,,,,but solved after reading your method .........thank you very much
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Raistlin1158 said:
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Click to expand...
Click to collapse
Hi, where are these setting found?
I can't see them....
stratuus said:
Hi, where are these setting found?
I can't see them....
Click to expand...
Click to collapse
I found them.
Settings>Wireless and Networks>Data Usage>Menu Key
This brings up the Restrict Background Data box.
Raistlin1158 said:
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Click to expand...
Click to collapse
This.
I had the same problem.
Sent from my LG-D802
fallenwout said:
This.
I had the same problem.
Sent from my LG-D802
Click to expand...
Click to collapse
I also had the same problem. Everthing works fine in Wifi for play store but not on mobile data.
Other apps works on mobile data as well.
After going crazy overnight trying to find answers, I stumbled on this thread and enabled background data on media then it worked like a charm!
I have android v4.4.4 on samsung galaxy a5.
Thanks everyone!!
play store not working on mobile data
Hello Sir,
As per your solution about play store not working on mobile network is solved. Now my play store and other google apps are working fine..... Thank you so much.
Regards,
Mandar Lomate
Hi,
Firewall is reporting the followings are requesting outgoing network connection. They are lumped together under one (probably no app ID?).
What are these? And do they really need network connection?
Thanks
Active Display System Process
Android System
com.motorola.authentication
come.motorola.motgeofencesvc
com.motoroal.thermalservice
com.qualcomm.atfwd
com.qualcomm.privinit
com.qualcomm.qualcommsettings
DiagMdlog Settings
Fused Location
Input Devices
Key Chain
Location Services
MotoCareInt
Motorola Assist Framework
Motorola Services Main
Motorola Slpc System
NativeDropBoxAgent
Settings Storage
Settings Storage (not sure why it's listed twice)
Settings
Wfd SDK Service
redhonker said:
Hi,
Motorola Slpc System
Fused Location
Location Services
Motorola Assist Framework
NativeDropBoxAgent
Click to expand...
Click to collapse
Slpc - sensor low power core. As found on Google+ - used by Motorola assist app. AFAIK this service talks with google to known driving activity
Fused location - google's locations API. I think something google now related.
Location services - name said all. Network (not gps) location
Assist - Motorola assist. Not sure but Motorola asked for permission exchange data for this app on first run. Anyway, driving activity used google.
Dropbox - autoupload photos to Dropbox.
redhonker said:
Hi,
Firewall is reporting the followings are requesting outgoing network connection. They are lumped together under one (probably no app ID?).
What are these? And do they really need network connection?
Thanks
Active Display System Process
Android System
com.motorola.authentication
come.motorola.motgeofencesvc
com.motoroal.thermalservice
com.qualcomm.atfwd
com.qualcomm.privinit
com.qualcomm.qualcommsettings
DiagMdlog Settings
Fused Location
Input Devices
Key Chain
Location Services
MotoCareInt
Motorola Assist Framework
Motorola Services Main
Motorola Slpc System
NativeDropBoxAgent
Settings Storage
Settings Storage (not sure why it's listed twice)
Settings
Wfd SDK Service
Click to expand...
Click to collapse
Yes, these really do need connection because they all use some amount of data. Most use verry small amount, though.
I got a notification that an installation failed while I was sleeping. (It failed, most likely, because my play store/services are broken at the moment.) I didn't request the installation and it's not an update.
-I'm running a trimmed stock ROM: http://forum.xda-developers.com/showthread.php?t=2720664
-My Google pass is decent, and I haven't been logging in on anything but my own hardware.
-I'm not running any other apps by this developer
-Google account security shows no strange, or even recent, logins
-Wifi was on and connected, bluetooth was off
-I'm on a new wifi network with weak security
Here's the app: https://play.google.com/store/apps/details?id=it.medieval.blueftp
Any insights or questions before I wipe?
jayarmstrong said:
I got a notification that an installation failed while I was sleeping. (It failed, most likely, because my play store/services are broken at the moment.) I didn't request the installation and it's not an update.
-I'm running a trimmed stock ROM: http://forum.xda-developers.com/showthread.php?t=2720664
-My Google pass is decent, and I haven't been logging in on anything but my own hardware.
-I'm not running any other apps by this developer
-Google account security shows no strange, or even recent, logins
-Wifi was on and connected, bluetooth was off
-I'm on a new wifi network with weak security
Click to expand...
Click to collapse
Someone walked into your room and tried to download it while you slept. Don't know of any methods of accessing and controlling an Android phone without having other software previously installed first.
Yeah, my best guesses are:
a rogue app / ROM (though I've only installed apps from the play store)
a malfunction in the play store servers
a hacker sniffed my auth token for Google over wifi somewhere (I've been on a couple of public-ish networks lately)
I can't imagine a malfunction on the phone's end that would successfully trigger the install of a specific, new app.
jayarmstrong said:
Yeah, my best guesses are:
a rogue app / ROM (though I've only installed apps from the play store)
a malfunction in the play store servers
a hacker sniffed my auth token for Google over wifi somewhere (I've been on a couple of public-ish networks lately)
I can't imagine a malfunction on the phone's end that would successfully trigger the install of a specific, new app.
Click to expand...
Click to collapse
Yeah... You'll never know maybe.. So just change your Google password and reflash the rom wiping everything
so, i've tried a lot of methods and seems like the best i can do is logging into google play store, but not youtube and other google apps?
couldn't sign in
there was a problem communicating with google servers.
try again later.
need some guidance here, how do i get everything to work?
i found out that there's a bug for data vs wifi - you need to connect to wifi in order to sign in.
z3r0h said:
i found out that there's a bug for data vs wifi - you need to connect to wifi in order to sign in.
Click to expand...
Click to collapse
I can confirm this, apps like "Google", "Voice Search" and "Assistant" time out with errors when using data on T-Mobile, but it works on wifi. I can't navigate to a street using assistant over 4G, but if I go directly into the Maps app and use the microphone icon in Maps it works correctly.
Does anyone know if there's a fix for this?
RogPhoney said:
I can confirm this, apps like "Google", "Voice Search" and "Assistant" time out with errors when using data on T-Mobile, but it works on wifi. I can't navigate to a street using assistant over 4G, but if I go directly into the Maps app and use the microphone icon in Maps it works correctly.
Does anyone know if there's a fix for this?
Click to expand...
Click to collapse
is it just for Tmobile or google services don't work on any mobile data?
Go to Apps & Notifications > Google services
Same issue
I am having similar issues. But, at one point google play store was stuck on loading. Also, gmail wasnt sending or receiving emails.
The problem comes and goes. Like, just now, I couldn't load any YouTube videos.
When I connect on WiFi, all the problems go away and switching back to mobile data. Works for a bit.
It is also only Google services. Twitter, WhatsApp, chrome, all fine.
@op, what sim card slot are you using?
Got it to work.
Go to System -> Applications -> Google Services
And turn on "Allow to use Mobile Data"
fantastikk said:
Go to System -> Applications -> Google Services
And turn on "Allow to use Mobile Data"
Click to expand...
Click to collapse
For me Ms Outlook can't show notif but if wifi on its show notif incoming email,
Don't see "allow to use mobile data" options in that menu
Romez123 said:
For me Ms Outlook can't show notif but if wifi on its show notif incoming email,
Don't see "allow to use mobile data" options in that menu
Click to expand...
Click to collapse
If you go to Settings -> Applications -> See all ### Apps -> [scroll to and tap on Outlook app] -> Data Usage -> [turn on "Background Data", and "Unrestricted Data Usage" options]
Tell me if that works. I did this step for apps: Calendar [google version from Play Store], Carrier Services [from Play Store] Gmail, Google, Google Play, Google Play Services, Google Play Store, Google Services Framework, Hangouts.
I gave them all unrestricted data access and full permissions just to be safe. It's not like there's a risk of running out of battery on this phone, lol!
edit: I am on the China rom version and I see these settings.
Romez123 said:
For me Ms Outlook can't show notif but if wifi on its show notif incoming email,
Don't see "allow to use mobile data" options in that menu
Click to expand...
Click to collapse
I flashed into the WW version. So, all my little issues went away.
My instructions was for Google services.
Have your tried to go to battery optimisation and turning off optimisation for Outlook?
Also, there might be something under mobile manager to turn off as well?
Hi! I specifically made an account to reply, or rather, to reconfirm, that issues about this topic still persists in my phone.
Bought the Tencent Edition of the ROG Phone 2 few days back, I first encounter this issue yesterday when I open my Maps app and the map didn't load (grey screen) and at that time I was using my mobile data. Searched the net how to fix it, and did a few tweaks (mainly clearing cache, data and removing google account) and thankfully the map loads. However, another issue arises, I can't use Google app, Play Store and can't login on Google Maps. When I try to log in my account, I get the "There was a problem communicating with Google servers", and I assume most of you guys here had that exact problem.
I tried everything that almost every forums recommends. Starting from rebooting the phone, uninstalling updates from Google Play Store, clear the cache and storage of Google Play services and Google Play Store again, checked if my Apps & notifications/Google Services is on, turned on all notifications; permissions; background data and unrestricted data usage on all corresponding Google apps and services (Carrier Services, Google app, Google Play services, Google Play Store, Maps) and turned off battery optimization for the mentioned apps. Not any of the above worked for me, the only thing that resolves it is when I used Wifi to log in.
I know that this may be a minor issue and I know that I won't feel any of it hindering my daily phone usage. But I'm really bothered by the fact that something in my phone doesn't work normally as it should. I have been using Samsung phones for the longest time and haven't experienced such problems before. Is this really a bug and can't be fixed till who knows when, or is there something that I overlooked? Thanks much and sorry for the lenghty post. Blessings
cn version has this issue
fixed with ww rom
cn version is destinated to oriental market especcially
Thanks much for the help!
I don't have any experience in modding ROM, but I did find a guide here on how to do that. I'll think about whether I'm gonna try flashing my ROM or not, because... flashing ROMs will void the phone's warranty, yes?
Aeonika said:
Thanks much for the help!
I don't have any experience in modding ROM, but I did find a guide here on how to do that. I'll think about whether I'm gonna try flashing my ROM or not, because... flashing ROMs will void the phone's warranty, yes?
Click to expand...
Click to collapse
If you bought a phone that was meant for the Chinese market in another country, you never really had a legit warranty right to begin with. (at least not with Asus, maybe with the seller if they have such policies)
Chinese ROMs have all Google services blocked. (Google services are banned in China). So you need to flash to WW ROM, sometimes seller will do it when they sell a Chinese phone to a different market, but apparently not in your case.
yok3 said:
If you bought a phone that was meant for the Chinese market in another country, you never really had a legit warranty right to begin with. (at least not with Asus, maybe with the seller if they have such policies)
Chinese ROMs have all Google services blocked. (Google services are banned in China). So you need to flash to WW ROM, sometimes seller will do it when they sell a Chinese phone to a different market, but apparently not in your case.
Click to expand...
Click to collapse
That makes sense lol.
Alright, I'll try flash my ROM later. Any noob-friendly guide you can recommend to me? Other than the guide by AryanAA.
And um, I know I can probably learn this if I searched for it, but does flashing your ROM resets/wipes your whole phone? And is there any major changes I should know (like maybe I won't be able to use some features ever again)? And is it kinda similar to rooting your phone?
Sorry for the noob questions, any help is much appreciated. Tqvm!
Aeonika said:
That makes sense lol.
Alright, I'll try flash my ROM later. Any noob-friendly guide you can recommend to me? Other than the guide by AryanAA.
And um, I know I can probably learn this if I searched for it, but does flashing your ROM resets/wipes your whole phone? And is there any major changes I should know (like maybe I won't be able to use some features ever again)? And is it kinda similar to rooting your phone?
Sorry for the noob questions, any help is much appreciated. Tqvm!
Click to expand...
Click to collapse
Hi was your issue fixed? I'm having same issues on Rog Phone 2, YouTube, Gmail, Google drive won't load with 3h/4g, they only load with WiFi. Have you for a fix ? Please reply
Hi guys, coming back to the forums after a long hiatus!
I have this issue also... Gapps don't work great on mobile data but perfect on WiFi... Some are fixed after clearing data but some are persistently bad such as gdrive which is important to me...
My phone is from ebay, its a tencent with a global rom and I'm in the UK...
Looking at my device info, it looks like my phone has a WW rom but a CN fingerprint... I will have the fingerprint changed today, update to 1910 and drop an update...
achu.ckr said:
Hi guys, coming back to the forums after a long hiatus!
I have this issue also... Gapps don't work great on mobile data but perfect on WiFi... Some are fixed after clearing data but some are persistently bad such as gdrive which is important to me...
My phone is from ebay, its a tencent with a global rom and I'm in the UK...
Looking at my device info, it looks like my phone has a WW rom but a CN fingerprint... I will have the fingerprint changed today, update to 1910 and drop an update...
Click to expand...
Click to collapse
Once you've changed the fingerprint and fully converted to WW, the issues will all be fixed ????
phones now on WW 1910 rom and fingerprint - everything is perfect so far!
Hi guys. could somebody please explain what does it mean when u say changed to we ROM and fingerprint? And how do u do it? I have bought rog 2 recently but am not able to sign in to Google account on it over 4g or WiFi from another 4g phone(hotspot).