Question Motorola Not charging - Motorola Edge 30 Ultra / Motorola Moto X30 Pro

Hi guys, my Motorola Moto x30 Pro edge with global rom ultra is failed to charge battery, it's still New
This is 3rd time to charge but is completely failure to charge 1% !!
Is still in zero All the time
Any buddy faced this problem?
How can I fix that?
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??

try another charger

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Redmi 4X [Global] Quick Charge problem

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I haven't seen that since last time i logcat
P/s: Sorry for my bad eng
There is a logcat attached below

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I don't have that setting into the menu ...
neither do I have it
I think it's cause I'm on harmony I have the Chinese version

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