Question Any one facing MIC issue after recent software update? - Moto G42

Hi all,
I bought a Moto G42 for my family. After a software update (november), the Mic is not working during calls. [The other person in the call cannot hear our voice]. I can see this issue is seen in Moto G52 variant also. Is there any known solution to the issue?

It's cutting out mostly when on speaker call or when using IM for video call.
Very annoying problem, and support does not help at all.

Try using a different dialer app instead.

Update: Issue seems loose connectivity to the mic. Got it fixed for free in Marthahalli Bangalore repair center.

Related

[Q] Help: Microphone Problem.

As you read the title. This thread is about microphone problem. I have this microphone problem since last year. Whenever I call someone or someone calls me, they can't hear me because my mic is not working on call but when I record my voice, my mic works and also when I use online calls like Viber or wechat. My Mic also works, so I'm kinda curious that this mic problem of mine is kinda a software bug. Anyone knows the solution of this problem. Please Reply A.S.A.P.
P.S.
I just rooted my phone two weeks ago. Hoping that It can help my mic problem because I can flash roms but it doesn't still work.
Feedback please! Thankyou.

[Q] Mic problem after upgrading

Hello!
I am using Xperia Z1 C6919. After updating to lollipop it worked fine for one week but now mic is breaking my voice and the next caller cant hear me properly. I dont even know either its a hardware peoblem or software... Mic works perfect for apps like Voice recording and on whatsapp etc. But on call it doesn't. Plz help me...
Arif Arslan said:
Hello!
I am using Xperia Z1 C6919. After updating to lollipop it worked fine for one week but now mic is breaking my voice and the next caller cant hear me properly. I dont even know either its a hardware peoblem or software... Mic works perfect for apps like Voice recording and on whatsapp etc. But on call it doesn't. Plz help me...
Click to expand...
Click to collapse
Hi Arif,
I am also facing same problem after upgrading lolipop in my Z2, i went to Sony Center they enabled Hearing Aids option in call settings
now my voice is clear to the callers. I am not sure weather it's an hardware issue or software issue.
Go to Settings then Call there you can find Hearing Aids
Thank you,
Raam.

P20 Pro - Microphone issues

Hello,
I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.
Anyone else having similar issues?
Update;
I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth
Same problems and more....
Alle090 said:
Hello,
I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.
Anyone else having similar issues?
Update;
I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
Click to expand...
Click to collapse
I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!
anilhk said:
I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth
Click to expand...
Click to collapse
Hmm, I think it happens for me whenever I use my Bluetooth headset (Jabra EVOLVE 65 MS). After I stop using it and go back to my USB-C -> 3,5mm headset it has that weird bug again.
popeppel said:
I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!
Click to expand...
Click to collapse
For me it all starts working after a reboot :s
I got 3 days more to decide whether to keep it or not :s
So, I ended up returning my phone and got myself a Samnsung S9+ DS....
I am sorry!
I said earlier I don't have problem, but I do have problems with phone calls. The other party cannot hear me well. Maybe it is something to do with using Boldbeast. It records well, but maybe it interferes with phone calls. Can someone confirm this?
I'm regularly having the same issue.. Occasionally the other person at the start of a call can't hear me..
I have only yet encountered the issue with actual phone calls not whatsapp voice calls etc..
So I'm wondering if it's perhaps a VoLTE bug?
Or the only other thing I can think of is that perhaps the USB-C to 3.5mm headphone adapter plays around with the audio pipeline and doesn't reset.. Just speculation
Microphone error
Same to me here... Is there any solution? My friend can't hear me at all on the phone call... But when I playing PUBG with microphone enable they said my voice just like cartoon....
Private space is the key. I guess
Switching to private space.. ans switching back.. make u lose mic in calls.
I am sure of that.
There seems to be a few causes
Potentially:
1/ going into private space
2/ after using usb-c headphone adapter
3/ after using Bluetooth Audio
Still wondering if it's a VoLTE thing or if it also happens with whatsapp during a microphone. If it's only effecting phone calls and not apps that use the microphone that would point to volte or some other part of the call pipeline rather than the general audio pipeline
The only solution I have is to restart the phone.. That works
..
It seems like a firmware issue connected to the mic. Hope this gets resolved soon.
Same issue here.
I tried turning off VoLTE and WIFI calling. No luck.
This is really giving me a hard time. I can't make calls anymore.
People just don't hear me.
Do you guys have the dual SIM version? How many cards installed?
I removed the Sim in slot 1 yesterday and when I slid the tray back in the phone showed an update for the provider settings (and provider apps etc.)
I run the update and restarted the phone. Some provider apps were installed with the update.
--> first call went without problems.
--> maybe 2 SIM cards interfere?
--> maybe the provider update needed to be forced (by removing one of the SIM cards)
--> maybe it was just the reboot.
I'll keep you posted.
4 calls since last post (no restart since).
--> procedure might have done the trick.
Has anyone managed to fix the problem with update?
No more problems?
im having the same problem, i tried restarting and formating the mobile.
Fixes it temporary only.
Do you have two sims installed or just one? Try taking one out if you have two (see above) to trigger a provider update.
Ok, I have two sims in the phone. But now I deny Google permission for the microphone (I don't use "ok Google" to wake up), and never happens again, microphone works fine all the time.
Sent from my CLT-L29 using Tapatalk
I have exactly the same issue can hear everyone else crystal clear just they can't hear me

Nokia 8 speaker problem ! Hardware or software ?

Hello to everyone there,
I have next problem on my Nokia 8:
When somebody calls me or when I call someone on viber, I turn on speakers and other side can't hear me. Also when I put it on video call the same issue conitnuous to take. Regular GSM calls or viber VoIp calls works great as well.
I open ticket to a viber about this problem, and they told me I need to contact my manufacturer.
Yesterday I installed an Android pie from beta labs, but the problem still exists. How do you think the problem is hardware?

Mic doesn't work in some calls... ?

Friends... My note 8 mic stopped to work.
In some calls... I can ear the person who is calling but they cant ear me.
Have the latest software installed. Nougat.
Should i wait for oneui to came out in March for Portugal?
Can anyone help me?
Thanks in advance.
In my experience, I have had some issues like you describe, but I have found, in my case that they are most surely carrier-related, as they have happened since the days of my old beloved S3
Try using a different Cell Provider's Sim card and see if that works better. If it does then it is an issue with your Cell Provider, you woudl haev to contact them and ask them to resolve it.
Hi guys
I have a galaxy note 8 with a bad mic (the upper one) it just record static, but the lower one is working well... When I'm on a call or recording a video the audio is very bad due the defective microphone is used for noise suppression, anyone know how to disable the upper microphone? Or set the source for just the lower one?

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