I recently upgraded to the Note 20 Ultra 5G after about three years of the Note 8. After transferring everything to the new phone, the Note 8 would not turn on. Despite all the suggestions online about, the power button, Bixby button, volume down buttons, etc. the phone was dead. I took it to a local place that repairs phones and they replaced the battery and it turned on with no problem. I was using this phone for navigation while traveling and kept the battery charged. However, when I got home and didn't charge it for about a few days, it is doing the same thing where I cannot power it on. Plugging it into the charger does nothing. When I put it on a wireless charger, the light on the charger comes on for a bit and then fades out and so on but the phone does not show charging. I did find that even after the battery was replaced, the phone would lose a charge very fast even when the phone was off and I plugged it back in a day later (down 40% or more while it was off).
Any ideas what is going on? I don't want to have to replace the battery each time ($80 or so). The phone is still good as far as operating, just the battery and now not turning on is the problem now.
Check ribbon cables and contacts.
Replace port pcb (they're cheap) with the correct one. There may be more than one variant... if you use the wrong one it will charge but with no phone or internet service.
If all that fails it's likely a mobo failure.
Related
hi, new member here.
bought my tilt on 10/4/07. has been flawless since that time.
used the nav quite a bit during a road trip, used a cig lighter usb charger.
got home and my battery was at roughly 40%.
put it on the charger at night went to sleep. in morning disconnected it at 8 am. shortly after i arrived at work i got the critical battery low chime. checked and it had like 7% battery life.
figured i didnt plug it in right, or it got knocked loose some how and didnt get charged.
put it in flight mode to minimize battery usage. left work at 2 30 pm (4% battery life) and put it on the car charger. got home and put it on the HTC supplied wall charger. light turned amber, so i assumed it was charging.
checked an hour later and turned phone on, it said 0%, and immediately died. left it on the charger for a few hours and the light was still amber, turned it back on and again 0% and phone immediately died and did a soft reset on its own. i turned the phone off and left it on the ac charger, took out the sim card and put it in an old blackberry to use while the battery was charging.
its been on the ac wall charger for the last several hours, i checked and the phone is totally dead, cannot turn it on, and the LED at the top is now RED.
what is the problem here? why wont this thing charge?
thanks in advance, i have alot of critical info on this device and any help would be greatly appreciated.
i cannot hard reset because i cannot turn the flippign thing on....
Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.
I'd try a different charger first. If that makes no difference then a different battery. If that still does not make any difference then time to exchange it.
Lidberg said:
Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.
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connected to either the computer or the wall charger, the LED thats normally amber when charging, and green when charged, remains red.
I had something very similar happen to my wizard.
And as weird as it sounds, the only fix was to charge the battery in a friends wizard on his charger. I'd check the battery if possible.
Could be the battery. Know any place or anyone that will let you try a charged battery? If not, you might have to go in to an AT&T store.
i think i got it working. did some reading/browsing...
took a usb wire and cut the mini usb head off. dissected it and found the the red and black charging wires. took out the battery and held the leads to teh battery while the other end was plugged into a USB/AC adapter wall charger from a old blackberry. after manually charging the battery for several minutes, i put the battery back in the phone and the phone started up. now it seems to be charging off the wall charger and the led is now amber from red.
thanks for all your help/suggestions.
well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.
tiltyoself said:
well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.
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Click to collapse
Repeat this proceedure but this time do not turn the phone on, just plug it in to the wall charger once you have zapped the battery again.
Turning your phone on probably just caused the already recovering battery to die whiles it is trying to take on a charge.
It is mentioned quite a lot on the boards that Li-Ion Batteries do not like being over disscharged and there is usually a little protection circuit in the battery to provent complete disscharging although this circuit may be on board the phone. Completely disscharging a Li-Ion cell will kill it stone dead and it will need replacing.
When you took the battery out and so called jump started it with your flying leads, this possibly reset the little protection circuit in the battery so it can now take on a charge. I feel that once you turned on the phone, this was to much for the already depleted cell to take and possibly re-tripped its inbuilt circuit.
If you do manage to recover you cell, in future it is good practice not to let the battery go below about 25%. Li-ion cells are generally happy being top off regularly.
I hope this helps buddy
Do let us know!
Cheers
C.
thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...
That Sucks! I hope they'll give you a new battery.
tiltyoself said:
thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...
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I had exactly the same problem with my battery. It came on though after a day. Although the battery life after this happened went down to 10hrs max on standby. I sent the phone back and got a new one and now all is fine.
This is a problem that affects almost all makes of phone. There are three (main) causes of the problem:
1.
The battery charge drops too low to allow the charging circuit to recognise a battery is even in place (red no charge light stays lit)
possible solution:
http://forum.xda-developers.com/show...22&postcount=6
(in the end very similar in the end to the USB wire used in post above)
2.
A faulty battery (but if you can charge it using a cut usb cable or using a couple of AA batteries this may not be a faulty battery.
3.
A faulty charger OR a charger not delivering 5v at 1000mA as the OEM one does. Many chargers that are used for other phones or generic chargers only deliver 500mA. This is not enough when your battery drops very low. (these chargers are OK for occasional use but I do not advise using them regularly particularly if the no-charge syndrome has shown itself)
4.
A faulty USB connection on the phone. I have now seen a couple of reports where the fine wire connections in the phones USB port have become bent out of place.
Number 4 above is at least possible for the OP as it seems the battery will charge using a cut USB cable but not when either the PC USB cable or mains charger is connected. A USB port on the phone with a a bent internal contact would explain what's happening.
A previous poster was able with a needle or similar to bend the contact back into place.
Mike
i had the same problem with my phone.
put it in the charger overnight and woke up in the morning and couldnt turn on the phone with blinking red light. I don't know if my battery was over-drained though. I went to AT&T and was playing around with their charger and new battery and somehow the so-called dead battery started working again. They changed the SIM card on my phone there and then i haven't been able to use the phone since. I've changed the network to GSM instead of Auto setting under Phone Options which allows us to make calls; but now I can't connect to 3G network.
Charging thru mini usb
My phone started to exhibit similar problems...plugged in but no charging of the battery. I finally realized that my mini usb connection on the phone has been compromised (bent, distorted=not functioning properly) Now I have to prop the mini usb connection up at a slight angle to engage the charge. I think the plastic/metallic connector on the phone is somewhat fragile ...I had similar issues with my hermes.
called customer support.
they are sending me a new phone and battery.
how do i know its not a refurbished one? any clues?
before u send out your defect phone, have u check if your phone's mini-USB connector has bent or misaligned pins?
yeah all the connectors visually are fine.
I have this strange problem that just cropped up. After a full recharge the other day the battery showed normal draining. When I tried to recharge it wouldn't; neither from the wall charger or usb by computer. So the battery showed steady drain unless charging, but never got more charge. Finally when turning on the phone on battery alone it shows 1% charge, and there's nothing I can do about it, the phone will turn itself off.
Diagnostics: I measured the battery voltage and it is ~4.2 volts. This seems like a full battery yet the phone doesn't see it.
I measured the voltage at the battery terminals in the phone while hooked up to charger which was ~4.2 volts. So it seems the battery is being charged.
Why is the phone not seeing the battery charge? Is the battery dead even though it measures 4.2v?
I did run the gps before this happened using gps tool, bit I think I turned it all off. Anyway more than one soft reset didn't help.
Thanks,
Ed
ATT Tilt 8925 running gthing Blackwood rom with Vista BatteryHide. Original ATT radio.
No real answer here but perhaps something to try:
I am dealing with another member who has a similar problem.
http://forum.xda-developers.com/showthread.php?t=377675&page=2 From post 17 onward.
With battery in, the orange charge light comes on and all seems normal. However with a few seconds of turning on the message that the main battery is critcally low comes up and the phone turns off. He has tried another battery with the same result. This happens even with the charger connected.
(EDIT: I have now read that his has - for no obvious reason started to work ok - Now even more convinced it's a charging circuit lock-up issue - given time and possibly a bit of battery fiddling and it comes good in the end - see No 2 below)
Now I'm wondering whether this could be one of two things:
1.
A hardware fault - possibly in the charging circuit or more crudely one of the battery circuit board connectors is not connecting.
OR
2.
The circuit that controls charging has to put it crudely become "stuck" in a similar fashion to those who get the RLOD red LED showing when they connect the charger. A commonly accepted trick for overcoming the RLOD is to connect the charger and wriggle the battery on and off the four contact pins. This presumably has the effect of forcing the charging circuit to re-set itself. I just wonder whether it might have the same effect in your situation.
Mike
hey.. that would be me with the similar issue.
i just tried a couple more things.. check out the thread.
More info.
Battery in and out holding the power button had no effect. Phone runs fine while plugged in. Plug it in and after 5 seconds the amber LED turns to red. While plugged in the red led will flash amber every so often.
I measured the battery voltage as I turned the phone on, it dropped to ~ 3.98v, then came back to 4.1v as the phone turned itself off. It gets all the way to my Today screen before going off. Just sitting in the phone with it off is 4.1v. Hook up the charger and the battery sees 4.18 and rising after 20 seconds. These are direct measurements at the battery terminals while in the phone.
So this looks like a software issue to me. The phone is charging the battery and there is plenty of power to run the phone, the phone somehow doesn't see it that way. It sees a dead battery. Well, I guess it could be a voltage sensor gone bad , somewhere somehow. Next step is to hard reset and see if it makes any difference.
edit: While plugged in and the screen on, the led stays amber. When the screen goes off(set for 2 minutes) the led turns red. Screen back on, led amber. I just set the screen not to go off while plugged in(charging), we'll see. The power is showing 7% now and says charging, too early to tell if it's rising or not.
edit 2: It stayed on the charger for several hours and never moved past 7%. Tried a hard reset with no luck. Next step is to send it to a repair shop(I bought it used) and hopefully spend only the $95-$125 they quoted.
Will keep you apprised.
Ed
elknimrod said:
I have this strange problem that just cropped up. After a full recharge the other day the battery showed normal draining. When I tried to recharge it wouldn't; neither from the wall charger or usb by computer. So the battery showed steady drain unless charging, but never got more charge. Finally when turning on the phone on battery alone it shows 1% charge, and there's nothing I can do about it, the phone will turn itself off.
Diagnostics: I measured the battery voltage and it is ~4.2 volts. This seems like a full battery yet the phone doesn't see it.
I measured the voltage at the battery terminals in the phone while hooked up to charger which was ~4.2 volts. So it seems the battery is being charged.
Why is the phone not seeing the battery charge? Is the battery dead even though it measures 4.2v?
I did run the gps before this happened using gps tool, bit I think I turned it all off. Anyway more than one soft reset didn't help.
Thanks,
Ed
ATT Tilt 8925 running gthing Blackwood rom with Vista BatteryHide. Original ATT radio.
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Click to collapse
Att Tilt Power/Battery Issues.
I am having somewhat similar issues with my Tilt, with the power/battery problems as described previously. I woke up this morning, and attempted to turn my phone on, and it wouldnt come on at all. I then plugged it into the ac adapter, and the LED comes on, and goes green. I waited a few moments, then powered the phone on to take a look at the battery life, and the phone boots up, then reboots during the splash screen. After it reboots itself, I check the battery indicator and it shows 1%. If I exit the battery screen, and re-enter it, it will say 100%. Now, as soon as I remove the charger from the system, it automatically powers down. I played with it for about 15 minutes, but needed to head to work, so I took the phone with me, and attempted to use my car charger. Same problem. Now, I figured, fine, I'll see how it behaves while I am at work, so I brought my charger to work, and have it plugged in at my desk, and if I leave it plugged in and on, it stays on for about 5 minutes, then automatically reboots. LED stays green, but phone will not stay on, if unplugged, or plugged in for longer than 5 minutes. I have never dropped it, and have babied the phone like no other, concidering I paid $400 for it. I'm a little bummed out, but cant determine if its a battery or hardware problem. Any advice/input for me from any of you guys? before I head to the ATT store, and cry for a new phone? Thanks a bunch for any responses to this.
*UPDATE* After I got off work, I went into my local ATT store, explained the situation, and was given a brand new replacement phone in like 10 minutes. I was under 30 days owning it, so he just swapped it out, barley any questions asked. (altho i explained my situation in detail as it was). So.... hopefully it doesnt happen again, or else I'll have to use the warranty. Anyways, Any insight on what may cause this would always be helpful for both myself and the community. =)
new news
EDIT: They got it Monday and I got it back Friday. Good turnaround! They fixed the problem, it works perfectly now. I recommend these people.
Ed
Sent it off to Cell Phone Repair(CPR) in Chicago that gave me an estimate of $95 (inc. ship. back) based on my description. They just called and told me it was corrosion around and in the power/usb port. They got it yesterday and will send it back repaired tomorrow with a 90 day warranty. No more saunas for this phone(it was only one! )
I'll let you know if they work out well or not.
Ed
elknimrod said:
I have this strange problem that just cropped up. After a full recharge the other day the battery showed normal draining. When I tried to recharge it wouldn't; neither from the wall charger or usb by computer. So the battery showed steady drain unless charging, but never got more charge. Finally when turning on the phone on battery alone it shows 1% charge, and there's nothing I can do about it, the phone will turn itself off.
Diagnostics: I measured the battery voltage and it is ~4.2 volts. This seems like a full battery yet the phone doesn't see it.
I measured the voltage at the battery terminals in the phone while hooked up to charger which was ~4.2 volts. So it seems the battery is being charged.
Why is the phone not seeing the battery charge? Is the battery dead even though it measures 4.2v?
I did run the gps before this happened using gps tool, bit I think I turned it all off. Anyway more than one soft reset didn't help.
Thanks,
Ed
ATT Tilt 8925 running gthing Blackwood rom with Vista BatteryHide. Original ATT radio.
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Click to collapse
Hello,
I am currently using an ATT branded 64 GB HTC One. The Phone is locked and stock except for a few play applications I've downloaded
Nearly every day that I connect the phone to the charger for an extended period of time I will come back to it and it will be frozen, the notification LED will be solid just like its charging normally but the screen will not wake, when the phone is disconnected from the charger the LED stays solid red as if it was still plugged in. At this point I will hold the power button until the phone powers off (or at least seems to, the screen backlight is not on and the LED goes black) and then hold the power button again and it will boot. The more serious problem I've been running in to is after powering down the phone down sometimes it will not power back on again regardless of how long I hold the power button for (I haven't gone over 1:30 of holding the button often but I have tried it). The phone seems dead for either a few minutes or a few hours. Here are some other observations I've made...
- I've had the phone "lock up" on 3 different chargers, HTC bundled charger, generic USB, and the one bundled with my Nexus 4.
- I've thought maybe the phone isn't charging while I am away and when the phone will not wake up maybe it is completely dead so I've hooked it up for about ~15-60 minutes and tried powering the phone up on the above 3 chargers, a Lumia 920 charger, car charger, and charging off computers USB port. None of these seem to have any affect on waking the phone up.
- The time between powering off and when it will power back on seems to be getting longer? I am currently with the dead One, it died about 12 hours ago before bed, tried to power it on last night and again this morning after leaving it on the charger. The closest to powering on that I got was the screen flashed white for a millisecond. Tried to power it back on many times this morning and no go.
- The phone hasn't frozen away from home, but I've only charge it from USB from my PC at work.
Right now I am leaning toward contacting ATT to see if I can arrange an exchange, I'm out of ideas at this point.
Hi
I’m wondering if anybody has any advice regarding my problem. I have looked here and tried what has been suggested.
My stock, never rooted, never flashed, Xperia T (think it was Android 4.3 but can’t now check, the latest Sony rolled out) was working fine until yesterday. I was on a plane and noticed it had 20% battery life left so I plugged it into the onboard USB port. The problem is I think I hay have plugged the cable into the port the work way round – not the connection on the phone, but the actual USB socket. This should be impossible but somebody obviously had broken the port and it turned out the cable could be plugged in both ways! (I don’t know if it was plugged in the wrong way round but is the only thing that could possible explain the sudden death.)
Could this have bricked it? I suddenly couldn’t get a red light to show charging and holding down power on and volume up or down does nothing. I tried charging overnight via a wall socket when I got home but the result is still the same. Just a black screen and no sign of life. I have also tried plugging it into a computer with Sony’s PC Companion but as the phone is not ‘on’, it can’t be found.
Does anybody have any advice where to go from here? I’m more concerned about some recent data from holiday on the phone than the actual handset itself. If the phone is dead, is there any way to read the internal memory?
Thanks
Try this: Unplug the charger, press the power button. The phone won’t power up because there is no charge left in the battery. But press the power button along and while doing so, connect the charger without releasing the button. Now, you will probably see the red light. Please don’t take off your finger from the power button for around 1 to 2 minutes when the red light for charging will glow continuously. If you feel tired holding it, you can try sticking a tape on it in it’s pressed mode. Once you are sure that the phone is now charging the battery again(red light keeps glowing even after the power button is released) kindly wait for 5 to 10 minutes or may be more before you press the power button again to power the phone up. Now the phone will be up and running
If that doesnt work maybe ur battery is dead or usb port broken
Thanks for the advice. I gave that a go after trying a 24h wall charge and not touching it (which did nothing).
So, I held the power down, plugged it in but nothing. I held it down for around 5 minutes both manually and then repeated the process using the rubber band trick to keep the button held down but no red light ever came on. I think I’m going to try a new battery as I genuinely see that I have nothing to lose as I doubt it will be possible for anybody to recovery data given as the phone can’t be switched on so if I break it further I’m in no worse position!
Thanks again for trying to help though!:good:
When I got my xperia t it was in described condition. I also tried everything (rubberband trick and so on) but the only thing working was to open it and pull and put in again the plug of the battery. After that it booted immediately and I got this sleep-of-death-thing nearly every day... Since I soldered the battery as described in this Topic it happens only ~once a week. Good luck!
SOLVED! In preparation for the new battery arriving, I decided to take the back cover off. I unhooked the top battery connector and decided to connect it back up again, just to see if it did anything. Plugged in the charger and a red light came on straight away! I let it charge for a good couple of hours and switched it on – not as easy without the case attached – and it worked. I’m so frustrated with it being such a simple issue as needing to disconnect the battery but even more frustrated with the design that it is meant to be a ‘sealed’ unit with a non-removable battery. I used to often need to disconnect my old Omnia II battery to restart it but that was a simple case of cover off, remove battery, replace battery , put cover back on, not the creaky, back cover fear of cracking exercise of yesterday. Still it’s working now and hopefully life in the old phone yet!
Isodrac said:
SOLVED! In preparation for the new battery arriving, I decided to take the back cover off. I unhooked the top battery connector and decided to connect it back up again, just to see if it did anything. Plugged in the charger and a red light came on straight away! I let it charge for a good couple of hours and switched it on – not as easy without the case attached – and it worked. I’m so frustrated with it being such a simple issue as needing to disconnect the battery but even more frustrated with the design that it is meant to be a ‘sealed’ unit with a non-removable battery. I used to often need to disconnect my old Omnia II battery to restart it but that was a simple case of cover off, remove battery, replace battery , put cover back on, not the creaky, back cover fear of cracking exercise of yesterday. Still it’s working now and hopefully life in the old phone yet!
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Click to collapse
Nice to see that bro!
Hi all, i have a sm-t311 that i have left turned off for at least 6 months, because i buy a new tab. I want to turn it on, but it won't.... I checked something and i can tell you:
Battery is charged. I tried with multimeter, and i get 3.7v, and also connecting a lamp to the battery, the lamp turn on.
battery vontacts seems to be ok. I removed the back cover to check if something is break, but everything seems to be ok.
I just rooted it a lot of time ago, like 2 years ago, and always worked.
I have check battery charging with a milliamps absorber tester, and nothing can charge the battery more. I tried with a powerbank, with original power supply and cable, and pc, i get 0.14 mA for 10 sec, then drop to 0. even unplugging battery and connecting charger i get the same thing, and even pressing the power button (with and without battery inserted).
I tried also unplug every single flat cable to the mainboard except the power button, microsd and display, but nothing happen....
The day i left the tab into the bedside table, was working at 100% of functionality. I don't know what happen now. The only thing i can imagine, is the battery left acid on the backside of the mainboard, and brake some contacts....
What i can do?