Hello, I always used ArrowOS with this phone, the Android 11 version before, and the 13 from today.
I have never managed to successfully use the NFC feature with ID card and passport for authentication purposes.
Despite that, the NFC contactless payments works well.
I would like to ask some suggestions about how to retrieve debuginfos to better investigate the reason of such failures.
Thank you
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I have a P20 Pro bought from China, as I had problems using my S8+ with China sims, but Google Pay contactless doesnt seem to work. I can add my cards fine but when I try to set up contactless payments I get the message "Additional features could not be set up. Please contact your bank". I have contacted my bank and they ensured me everything is fine on their end. Everything was working fine on my S8+ so I don't believe it's my bank but rather the phone firmware. Anyone come across this?
If it's the firmware, is there a way to bring it to EU firmware but unroot it (lock the bootloader?) after I'm done? I'm quite sure Google Pay won't work if my phone is rooted and my bank apps definitely won't either.
Use the Huwei phone software to restore the phone.
You should do this first with a 2nd hand phone anyways in case previous owner modified it with tracking software etc.
Hi,
I have some issues with paying via Google Pay since the Pie update. It always shows "moved the phone to quickly", even when I don't. I have yet to successfully complete a transaction with Google Pay since the update. Has anyone of you had these issues as well? I am wondering if something is up with the NFC I have read somewhere that there is already a patch to the .163 update that resolves some NFC issuesm but don't quote me on that!
david.giessing said:
Hi,
I have some issues with paying via Google Pay since the Pie update. It always shows "moved the phone to quickly", even when I don't. I have yet to successfully complete a transaction with Google Pay since the update. Has anyone of you had these issues as well? I am wondering if something is up with the NFC I have read somewhere that there is already a patch to the .163 update that resolves some NFC issuesm but don't quote me on that!
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Click to collapse
I'm still on the 9.0.0.108 beta version but Google Pay works like a charm.
I have the same issue, since the update. I am using Google Pay with an N26 bank account in Germany.
Hi!
I have the same issue since the Update to 9.0.0.163. (C432E5R1P9).
Google Pay says the phone has been moved to quick, Bunq App just keeps switching between "payment mode" and "unlock with fingerprint mode".
I used the Phone for payment (PayPal / N26) without issues until the Update.
I think there is something wrong with the NFC too.
I don't use it for payments but I need to read some NFC cards every now and then, and after the upgrade it sometimes takes 3-4 attempts to do that.
I also found it is terminal and card dependant. I have issues when I pay with google pay via paypal at the REWE terminals here in Germany. It always shows "moved phone tho quickly", but when i let the phone rest on the terminal for a longer time it works. Using my visa card it works as intended. On other terminals payments with paypal are also free of issues.
Hi all,
I have an issue with phone payments since ca. 10th of April. Before that date everything worked properly, then something made payments impossible. Phone suddenly stopped communicating with pay terminals in stores, no reaction between the devices at all (terminals don't see the card). NFC is on and ceecked via other app, credit card is correctly configured and activated in both bank app and Google Pay app. I'm on 9.0.0.197 since around 2 months, so upgrade to EMUI 9 did not cause the problem.
I'm in contact with Google support who seem to flip the problem on user side, HiCare support also does not see the issue on their side, they ask me to perform full wipe and ask questions about HCE activation, which I cannot answer. And, as you go through opinions on Play Store, it looks problem is not only mine, but plenty other M10 Pro, M20 and Honor Play users.
Any thoughts or ideas from you?
Thx,
Chaffinch
chaffinch said:
Hi all,
I have an issue with phone payments since ca. 10th of April. Before that date everything worked properly, then something made payments impossible. Phone suddenly stopped communicating with pay terminals in stores, no reaction between the devices at all (terminals don't see the card). NFC is on and ceecked via other app, credit card is correctly configured and activated in both bank app and Google Pay app. I'm on 9.0.0.197 since around 2 months, so upgrade to EMUI 9 did not cause the problem.
I'm in contact with Google support who seem to flip the problem on user side, HiCare support also does not see the issue on their side, they ask me to perform full wipe and ask questions about HCE activation, which I cannot answer. And, as you go through opinions on Play Store, it looks problem is not only mine, but plenty other M10 Pro, M20 and Honor Play users.
Any thoughts or ideas from you?
Thx,
Chaffinch
Click to expand...
Click to collapse
Problem solved.
What helped? I was in the beta testers group of Google Play Services. Cancellation of approval for beta testing and getting back of the Google Play Services app to version 13.2.92 (official, non-beta) unlocked payments by phone.
I post it if someone had a similar situation.
Best,
C.
Does anybody use mobile payments via NFC on X2 Pro? I cannot make it work on my EU version. Tried a few places and the terminal always says that it can't use this card.
I am using it every day with no problems. Maybe you have badly set your Google Pay.
Can you suggest how to set up nfc in gpay im unable to set it up
It works for me aswell, i did just enter my card info in gpay app, and it worked.
Check with your bank and se if your card/bank can use gpay.
perfectly working
Sadly there are no payment apps that support NFC in India
It was my fault. I wanted to pay via my banking app, but it turned out they deprecated hce payments. Gpay works well.
I also used mobile payments via NFC and I can say that there were always problems with this, which did not end. Seriously, as soon as they fixed one problem, another one would appear. Then I was looking for an online gambling payment for myself, so I needed an option that would be a little more reliable.It just pisses me off when nothing depends on me and makes me wait. Not that I'm a big IT specialist, but every time you fix something that you don't have to fix it quickly gets tired and annoying. Hopefully they'll do something about it or they'll just lose customers like they did in my case.
legacy20 said:
Sadly there are no payment apps that support NFC in India
Click to expand...
Click to collapse
SBI Card pay (for SBI cards) works just fine with NFC. Not sure about other cc issuing companies.
So after some testing and failing on the contactless terminal at the store it seems that there is no way Google Pay will work with this device. Tried all NFC modes but nothing makes the device do payments on any terminal available. Samsung Pay is not supported where I live so whatever the bank supports is what I have to use.
Do not expect contactless payment to be working unless maybe Samsung Pay works. Does anyone using this device actually have Google Pay working? There is some user reports on Reddit with the same problems.
Concierge service will not support Google Pay not working as a reason to do service on the device either.
I have the 5g version and bank with starling google pay works for me
Google Pay working well on my Fold 5G (UK)