Related
First of all, I want to say that I found people with the same issue using Android everywhere and with a lot of different phones, so it's probably an Android bug rather then Moto X itself, but I wanted to leave my report.
I came from an S3, which suffered from the same problem when using Cyanogenmod. When using official Samsung ROM everything worked as it should. Now, I'm getting the same issue on my brand new Moto X.
When I try to call someone, sometimes it just doesn't call, after I press the dial button, it just hangs (without ringing) and finished the call with a "Cal ended" message. It happens randomly, and sometimes I can't call anybody for like 2/3 hours.
The simcard has been changed from the S3 (micro) to the Moto X (nano), so it's probably not it. Also, with the Samsung ROM it didn't happen.
I can still receive calls and messages, and the signal strength is fine most of the time. I just can't call.
Today I faced this problem and then I tried calling from my girlfriend smartphone (samsung ace IIx) at the same time, which is from the same carrier, calling to the same number, and it just worked fine. Mine still didn't work though.
Here is a thread on people on xda facing the same problem, but with a different phone: http://forum.xda-developers.com/showthread.php?t=2351227
Don't know what to do.
i've had the call not go through as you've described, but have never had a phone not let me place "any call" afterwards. i always chalked it up to poor performance (limited RAM, too many processes, etc). My DROID3 would do it and often times when it finally did make a call, there was zero sound and I would have to reboot the phone.
640k said:
i've had the call not go through as you've described, but have never had a phone not let me place "any call" afterwards. i always chalked it up to poor performance (limited RAM, too many processes, etc). My DROID3 would do it and often times when it finally did make a call, there was zero sound and I would have to reboot the phone.
Click to expand...
Click to collapse
Hmm, it doesn't seems like poor performance. I ended up every task and it still happened.
However, I noticed that when I check the "2G ONLY" option it comes back to work. Maybe it's something with the HSPA/HSPA+ connection.
it could be completely carrier dependent then. my experience has been with vzw.
Moto X "Call Ended"
I have experienced this same problem in Houston on the T-Mobile network after switching over to Android. My T-Mobile rep told me they have had towers vandalized for copper which has impacted service for them, I believe he said it was about 15 towers and 10K a pop to get things corrected. What gets me is I was on a Bold 9900 and while I had signal problems in the affected areas of town I didn't not experience the "call ended" issue. I can also call other T-Mobile phones from those same areas but not land lines so to me this seems like a possible network routing issue which I have seen before between specific carriers.
If the problem does continue I may have to switch carriers. T-Mobiles service was previously outstanding in Houston but recently had not been great after the 4G LTE upgrades. I support multiple hospitals and need service to work correctly and will work with the T-Mobile Engineers to see if I can make headway on that front. I noticed another MotoX user reporting he only had the issue when flying in to Houston for work and that everything worked for him outside of Houston. His solution was to operate in 2G mode which for me is really not an option. I have to handle a lot of tasks over the network while on calls.
Anyways I would appreciate it if others could post if they are experiencing these issues and give as many details as possible so we can try to isolate the root cause of this problem and if found to be a carrier issue we can escalate with them. Thanks
dicarli said:
First of all, I want to say that I found people with the same issue using Android everywhere and with a lot of different phones, so it's probably an Android bug rather then Moto X itself, but I wanted to leave my report.
I came from an S3, which suffered from the same problem when using Cyanogenmod. When using official Samsung ROM everything worked as it should. Now, I'm getting the same issue on my brand new Moto X.
When I try to call someone, sometimes it just doesn't call, after I press the dial button, it just hangs (without ringing) and finished the call with a "Cal ended" message. It happens randomly, and sometimes I can't call anybody for like 2/3 hours.
The simcard has been changed from the S3 (micro) to the Moto X (nano), so it's probably not it. Also, with the Samsung ROM it didn't happen.
I can still receive calls and messages, and the signal strength is fine most of the time. I just can't call.
Today I faced this problem and then I tried calling from my girlfriend smartphone (samsung ace IIx) at the same time, which is from the same carrier, calling to the same number, and it just worked fine. Mine still didn't work though.
Here is a thread on people on xda facing the same problem, but with a different phone: http://forum.xda-developers.com/showthread.php?t=2351227
Don't know what to do.
Click to expand...
Click to collapse
Call Ended Issue Resolved
Hi All,
I see this Call Ended Issue in many brands. So I assume the error is a combination of the Network along with the SimSlot.
I tried various combinations for my Moto-E mobile.
Before i post the solution i found, Let me provide a brief about the problem.
I use Vodafone network on sim1 slot and Uninor network on Sim2 slot. I started facing the call ended issue on my sim 1 vodafone network.
I inter changed the sim's and found the network working absolutely fine. This makes me to understand that the sim1 slot with the vodafone carrier has some network issue where that IMEI code has some problem.
i tried to place the vodafone sim again on the sim 1 slot and found the problem persists. So i came to that conclusion.
Hope this might help you and provide a instantaneous and temporary resolution.
Thanks,
Praveen.
Call Ended problem still going...
Hey,
I just rooted my Moto X (XT 1053), like 5 min ago, in the hope to fix this same problem. I`m no programer/developer and have nothing against rooting, I just don`t think I`m that kind of user. Anyway, about a week ago my phone started to drop my calls right after dialing. I restored factory settings, updated it and nothing worked. I took it for service and they offered to charge me 150 bucks to restore factory settings and update the software. So I was kinda forced to root and try to fix it this way. The problem is that I probably don`t understand half of what you guys say, so if there are any kind souls out there, please help me out.
To sum it up:
- No Sim Card error
- I get carrier services and can use mobile internet (3G because 4G is still too explensive here in Brazil)
- Directly drops my calls
- Won't receive calls
- Won't send or receive text messages via carrier (just over 3G or wifi)
I`ve tried another carrier's Sim Card, no go.
I`ve tried my Sim Card on another phone and it worked just dandy, so I really don`t think it`s carrier related.
I`m running Android 4.4.3, as the other updates weren`t available for my phone via Motorola. I thought maybe updating to a newer version of Android might do the trick. I just have no clue on how to do that on a rooted phone... or on a non rooted phone for that matter.
Can anyone give me any tips/pointers/etc... ?
Thanks!
I have the same issue with my moto x on Verizon. Have you been able to figure it out?
Hi everyone, I'm using Stocklite v8 custom rom, I am facing following issues,
1. Even when I have good network coverage (around 59 dBm) there is a huge lag while receiving a call. A caller to my number have to wait for around 20 seconds to receive a call, so sometimes the caller may end the call thinking my number is unreachable.
2. I don't receive SMS many times especially from web (e. g. I have not received SMS in first attempt from google when they wanted to verify my account) . I checked all the settings from my service provider but they said everything is fine.
I logged a complaint to my network provider but they think everything is fine. I even bought new SIM card thinking if the old one is causing problem, but still facing the same issue.
Even before Stocklite I was using Apocalypse rom & I was facing the same issue. So is it Android that causing me the problem?
Plz help me. Thanks in advance.
[1] Did you tweak some clock speeds, coz sometimes in roms they tweak it when your phone sleeps its clock speeds go down like 100mhz then when screen is on its back to full speed. And why do you have to wait 20 seconds??
[2] Try to go to airplane mode and turn it off, reboot. If that didnt solve your problem then apply a pin to your sim card, when i did that i can recieve sms.
Hope this solves your problem
timurdis said:
Hi everyone, I'm using Stocklite v8 custom rom, I am facing following issues,
1. Even when I have good network coverage (around 59 dBm) there is a huge lag while receiving a call. A caller to my number have to wait for around 20 seconds to receive a call, so sometimes the caller may end the call thinking my number is unreachable.
2. I don't receive SMS many times especially from web (e. g. I have not received SMS in first attempt from google when they wanted to verify my account) . I checked all the settings from my service provider but they said everything is fine.
I logged a complaint to my network provider but they think everything is fine. I even bought new SIM card thinking if the old one is causing problem, but still facing the same issue.
Even before Stocklite I was using Apocalypse rom & I was facing the same issue. So is it Android that causing me the problem?
Plz help me. Thanks in advance.
Click to expand...
Click to collapse
Wrong section mate
Please read rules before posting, this is General Thread...NOT Q&A THREAD, so next time post your questions in the correct section, thank you for understanding it
Cyber_Dragon001 said:
[1] Did you tweak some clock speeds, coz sometimes in roms they tweak it when your phone sleeps its clock speeds go down like 100mhz then when screen is on its back to full speed. And why do you have to wait 20 seconds??
[2] Try to go to airplane mode and turn it off, reboot. If that didnt solve your problem then apply a pin to your sim card, when i did that i can recieve sms.
Hope this solves your problem
Click to expand...
Click to collapse
Thanks for the reply.
[1] Yes, I did check some of the clock speed tweaks & Minimum RAM tweak. But unchecked all these tweaks & then tried it but still the problem is persisting.
The problem is that sometimes when people call me they don't hear my caller tune for around 15-20 seconds & able to hear the tune after I receive the call although there is good network strength. So most of the people don't wait for that long thinking my number ain't reachable & end the call. But if they give another try just after the first attempt, they get a reception from me within 5 seconds I hope u got my point now.
[2] I did try that airplane mode trick but seems it's not working for me.
As I already said this issue doesn't occur everytime, but it happens randomly & very frequently. Also sometimes I get duplicate SMSs from my network provider. They checked everything from their end & confirmed that it's not a network related issue.
So, I believe it's my phone which is causing me this problem.
Try not using internet
Try not using internet when not in use..
try uninstalling apps which enables when a call is made or recieved like shaplus caller info and truecaller or call recorder.
cyb3rillusi0n said:
Try not using internet when not in use..
try uninstalling apps which enables when a call is made or recieved like shaplus caller info and truecaller or call recorder.
Click to expand...
Click to collapse
I had installed call recorder once long time ago, but I have already uninstalled it. Other than that I have apps such as hangouts, clean master,google settings etc & rest are multimedia apps, but I don't know if they interfere during calls or not.
I have noticed one thing that the mentioned problem occurs mostly when my phone is in idle state, but it occurs when the screen is ON & when the phone is busy as well. I have already unchecked all the speed tweaks in my phone but still no solution found.
timurdis said:
I had installed call recorder once long time ago, but I have already uninstalled it. Other than that I have apps such as hangouts, clean master,google settings etc & rest are multimedia apps, but I don't know if they interfere during calls or not.
I have noticed one thing that the mentioned problem occurs mostly when my phone is in idle state, but it occurs when the screen is ON & when the phone is busy as well. I have already unchecked all the speed tweaks in my phone but still no solution found.
Click to expand...
Click to collapse
backup your apps, sms, data..
and flash stocklite again and do full wipe and wipe dalvik cache too.
cyb3rillusi0n said:
backup your apps, sms, data..
and flash stocklite again and do full wipe and wipe dalvik cache too.
Click to expand...
Click to collapse
Thanks I actually found out that its the problem with the phone itself. I tried to check on other handset and I didn't face such issues.
But now I am facing another major issue.Whenever I change my sim card and insert it into another phone, my dad receives an sms from number that says my IMEI has been stolen and everyday my phone credits get deducted. I dont know whether i have ever enabled change sim alert option or not but I am unable to find out that option in my stocklite v8 rom.
Please tell me how to disable that option in my phone, I am running out of my credits.
I am frequently experiencing that when I try to call or if someone is calling me, they cannot hear me but I can hear them clearly. When I try calling through Facebook Messenger, everything works fine though. It looks like the mic is losing functionality when calling through GSM. If I restart my phone, the mic works again as it should. I don't want to keep restarting my phone to make me heard in a call. Any suggestion what the problem might be? I have already reset my phone twice.
I have the same message.. Any solutions
yzac said:
I am frequently experiencing that when I try to call or if someone is calling me, they cannot hear me but I can hear them clearly. When I try calling through Facebook Messenger, everything works fine though. It looks like the mic is losing functionality when calling through GSM. If I restart my phone, the mic works again as it should. I don't want to keep restarting my phone to make me heard in a call. Any suggestion what the problem might be? I have already reset my phone twice.
Click to expand...
Click to collapse
I have the same problem. Phone has been sent in for service twice, now it is on its third travel. First time they just checked it and found nothing. No surprise, cause its not always a problem. Second time they changed the microphone and something else, but when I received it there was still no functioning microphone.
I have also heard others with same problem. Huawei should really look into it.
Happens if you switch from private space back to standard. Also may be linked to "always listening" Google assistant. Had the same problem on my ZTE Axon 7. It's software not hardware.
Restart if you have to use private spaces and also look what other apps may have mic access.
wilbur-force said:
Happens if you switch from private space back to standard. Also may be linked to "always listening" Google assistant. Had the same problem on my ZTE Axon 7. It's software not hardware.
Restart if you have to use private spaces and also look what other apps may have mic access.
Click to expand...
Click to collapse
Isn't software faults also a warranty matter?
JohnHolvik said:
Isn't software faults also a warranty matter?
Click to expand...
Click to collapse
Whats your build number ?
Solution?
Hey did you find a solution for this as this is driving me insane. I'm missing important phone calls as they can't hear me but if I call through WhatsApp or messenger it's fine. Tried everything I can think of.
yzac said:
I am frequently experiencing that when I try to call or if someone is calling me, they cannot hear me but I can hear them clearly. When I try calling through Facebook Messenger, everything works fine though. It looks like the mic is losing functionality when calling through GSM. If I restart my phone, the mic works again as it should. I don't want to keep restarting my phone to make me heard in a call. Any suggestion what the problem might be? I have already reset my phone twice.
Click to expand...
Click to collapse
hello everyone ,
so i have 2 10s phones . i updated mine to 13.0.6 and its fine
my brother updated his but his phone was unusable since
first his phone app stopped registering Call history. and once u make a phone call the volume of the phone just goes down to like 10% even when its at max and it stays like this until you restart
also when this happens when he sends a voicenote the voice has no sound in it
also when we try to adjust volume there are 2 level bars instead of the normal 1 (check the screenshot below)
https://imgur.com/a/PHuWsWw
when we restart the phone it works fine. but once we make a phone call the same error occurs again .. the phone is unusable
here is what i tried :
clearing cache/data of phoneapp
downgrading the phoneapp (uninstalling updates)
messing around with permissions/audio settings
then i factory reset the phone then it worked for about 10 hours
but after the 5th phone call it happend again and now it keeps happening
help please i dont want to flash an older miui version because i still have warranty
Hello, I am also using a Redmi Note 10s and after updating my phone to MiUi 13.0.6.0 I am having issues during calls as well. Whenever I call using Whatsapp or other apps (e.g Zoom) there are voice cuts so the receiver cannot hear me properly. I have ruled out weak WiFi as a problem as when I call using other devices using the same internet connection I do not face any issues during calls. I also tried testing the inbuilt microphone by sending voice messages and it seems that the mic is fine cause the voice messages are clear. I don't know what could be causing this but my guess would be that its a bug with the new MiUi version.
catfishcake said:
Hello, I am also using a Redmi Note 10s and after updating my phone to MiUi 13.0.6.0 I am having issues during calls as well. Whenever I call using Whatsapp or other apps (e.g Zoom) there are voice cuts so the receiver cannot hear me properly. I have ruled out weak WiFi as a problem as when I call using other devices using the same internet connection I do not face any issues during calls. I also tried testing the inbuilt microphone by sending voice messages and it seems that the mic is fine cause the voice messages are clear. I don't know what could be causing this but my guess would be that its a bug with the new MiUi version.
Click to expand...
Click to collapse
I have the exact same issue after updating to MIUI 13. Did you get fixed it? If YES please share it with me.
I also have the same problem..
1. Sound distorted while listening music and watching videos.
2. Mic not working properly (the other person on the call be like that I'd muted phone)
3. Youtube lags ( video not playing properly)
4. Pubg sound/mic
5. If they called me and when I answered the call.. the messenger or any social media be like app not responding.
catfishcake said:
Hello, I am also using a Redmi Note 10s and after updating my phone to MiUi 13.0.6.0 I am having issues during calls as well. Whenever I call using Whatsapp or other apps (e.g Zoom) there are voice cuts so the receiver cannot hear me properly. I have ruled out weak WiFi as a problem as when I call using other devices using the same internet connection I do not face any issues during calls. I also tried testing the inbuilt microphone by sending voice messages and it seems that the mic is fine cause the voice messages are clear. I don't know what could be causing this but my guess would be that its a bug with the new MiUi version.
Click to expand...
Click to collapse
I am also having the same issue
catfishcake said:
Hello, I am also using a Redmi Note 10s and after updating my phone to MiUi 13.0.6.0 I am having issues during calls as well. Whenever I call using Whatsapp or other apps (e.g Zoom) there are voice cuts so the receiver cannot hear me properly. I have ruled out weak WiFi as a problem as when I call using other devices using the same internet connection I do not face any issues during calls. I also tried testing the inbuilt microphone by sending voice messages and it seems that the mic is fine cause the voice messages are clear. I don't know what could be causing this but my guess would be that its a bug with the new MiUi version.
Click to expand...
Click to collapse
Facing same issue after Miui13 update. Redmi Note 10s. Other party can't hear me on the other end. Was never like that till i did the update. Xiaomi sure knows how to frustrate one. Any fix yet? Love from Nigeria.
Sadly, I am still facing the issue. My phone is useless now since I can't make calls with it. I think Xiaomi will have to send out a new update to fix the issue as it seems to be software related. So, we will have to wait till then I guess which sucks.
Stumbled on this thread after a relative complained of same issue on their Redmit Note 10s
voice cutting mid way in call, so similar mic issues as reported
On 13.06 (INDIA)
I have factory reset the phone and setup as new, issue still persists
It's out of warranty so I doubt Xiaomi will do much
What are my options, custom ROM or rollback to 12 ?
I had the same problem, only solution was to rollback to 12. Not touching 13 for now
llary_chumba said:
I had the same problem, only solution was to rollback to 12. Not touching 13 for now
Click to expand...
Click to collapse
Can you please share how did you rollback ?
Unblocking bootloader required ?
ozblogger said:
Can you please share how did you rollback ?
Unblocking bootloader required O
Click to expand...
Click to collapse
ozblogger said:
Can you please share how did you rollback ?
Unblocking bootloader required ?
Click to expand...
Click to collapse
Yes, unlocked bootloader is required. You can follow this tutorial well explained
I have the same problem with messenger and whatsapp. No solutions yet ?!
I have the same problem with all voip apps . No solutions yet ?
reboot and wipe data and it will be okay
CMM_86 said:
reboot and wipe data and it will be okay
Click to expand...
Click to collapse
Which data are we suppose to wipe?
update to 13.0.8.0 then hard reset and done
tutibreaker said:
update to 13.0.8.0 then hard reset and done
Click to expand...
Click to collapse
mic bug is fixed in 13.0.8.0 version?AAll things work fine?Please reply
$VALOARE$ said:
mic bug is fixed in 13.0.8.0 version?AAll things work fine?Please reply
Click to expand...
Click to collapse
Working perfectly now.
Ok thanks
llary_chumba said:
Ben de sorun sorunu, tek çözüm 12'ye geri gitmek. Şimdilik 13'e dokunmuyorum
Click to expand...
Click to collapse
reverting to miui 12 did it work?
Hi,
After OTA to A13 (5DVJA) SIM 1 is dead most of the time.
People say they can't call me, they just leave a message.
I get a text message that somebody called me......
Never had this problem before.
Hard reset did not help.
Anyone else had this problem?
My S21 Ultra has issues, and both sim cards don't work anymore. I had to reset settings factory reset still no joy.
I left my sim in, and after several hrs, it started working!
I also set up wifi calling, which helped, and it activated the sims.
However, the reception has been extremely poor so something has been damaged by the update, I assume.
qwerty1q said:
Hi,
After OTA to A13 (5DVJA) SIM 1 is dead most of the time.
People say they can't call me, they just leave a message.
I get a text message that somebody called me......
Never had this problem before.
Hard reset did not help.
Anyone else had this problem?
Click to expand...
Click to collapse
Also, try resetting network settings
riz157 said:
My S21 Ultra has issues, and both sim cards don't work anymore. I had to reset settings factory reset still no joy.
I left my sim in, and after several hrs, it started working!
I also set up wifi calling, which helped, and it activated the sims.
However, the reception has been extremely poor so something has been damaged by the update, I assume.
Click to expand...
Click to collapse
It doesnt changes anything. Also Wifi calling is useless for me as nativ call recorded doesnt record call via wifi.
qwerty1q said:
It doesnt changes anything. Also Wifi calling is useless for me as nativ call recorded doesnt record call via wifi.
Click to expand...
Click to collapse
Wifi calling could fix the issue. Once done, you can turn off wifi calling.
Put the phone in aeroplane mode, then turn it off
Take sim tray out turn the phone off, insert sim tray then turn back on
others are reporting the same - you're definitely not alone
Nothing else works If under warranty, send to Samsung to repair
let me know if any of the solutions work