The phone is stuck on the Motorola logo screen, then goes to fastboot mode displaying the message "flashing locked". A stock ROM was attempted, but the device does not accept commands and says that the bootloader is locked. When trying to unlock the bootloader, it asks to enable the option in developer mode, but the phone is in hard brick. ADB and recovery attempts were unsuccessful, and it is also not possible to install a custom recovery. All of this happened after attempting to fix a soft brick issue after an update.
It should also be noted that the device had been rooted some time ago and, when turning it on, it was stuck in a bootloop but eventually booted up normally. The root had been undone well before the device was updated.
fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-guamp_retail-252ee94a78-220503
(bootloader) product: guamp
(bootloader) board: guamp
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: LATAM
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SKHYNIX hC9aP3 RV=08 PV=01 FV=0000000031303030
(bootloader) ufs: N/A
(bootloader) ram: 4GB SKHYNIX LP4x DIE=16Gb M5-M8=06 05 00 11
(bootloader) cpu: SM_KAMORTA_H 1.0
(bootloader) serialno: ZF5236M8M9
(bootloader) cid: 0x0032
(bootloader) channelid: 0x19
(bootloader) uid: 623C51AB
(bootloader) securestate: flashing_locked
(bootloader) factory-modes: disabled
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 804464640
(bootloader) reason: Fall-through from normal boot mode (bootloader) date: 01-07-2021
(bootloader) sku: XT2083-1
(bootloader) carrier_sku: XT2083-1
(bootloader) battid: SB18C44581
(bootloader) battery-voltage: 3849
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) poweroffalarm: 0
(bootloader) ro.carrier: retbr
(bootloader) ro.build.fingerprint[0]: motorola/guamp_retail/guamp:11/RPX
(bootloader) ro.build.fingerprint[1]: S31.Q2-58-17-4-8/75835:user/releas
(bootloader) ro.build.fingerprint[2]: e-keys
(bootloader) ro.build.version.qcom: LA.UM.9.15.r1-02200-KAMORTA.0
(bootloader) version-baseband: HA10_29.11.02.88R GUAMP_LATAMDSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.19.157-perf+ ([email protected]
(bootloader) kernel.version[1]: roid-build) (clang version 10.0.7 for An
(bootloader) kernel.version[2]: droid NDK, GNU ld (binutils-2.27-bd24d23
(bootloader) kernel.version[3]: f) 2.27.0.20170315) #1 SMP PREEMPT Fri A
(bootloader) kernel.version[4]: pr 29 11:24:11 CDT 2022
(bootloader) git:abl: MBM-3.0-guamp_retail-252ee94a78-220503
(bootloader) frp-state: protected (144)
(bootloader) current-slot:
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: yes
(bootloader) slot-unbootable:_b: yes
(bootloader) slot-retry-count:_a: 0
(bootloader) slot-retry-count:_b: 0
(bootloader) logical-block-size: 0x200
(bootloader) erase-block-size: 0x200
(bootloader) is-userspace: no
(bootloader) pcb-part-no: SB28C98730
(bootloader) primary-display: hlt_ili9882h_video_display
(bootloader) secondary-display:
all: listed above
finished. total time: 0.250s
the command returns this
fastboot oem unlock
...
(bootloader) Check 'OEM unlocking' in Android Settings > Developer
(bootloader) Options
FAILED (remote failure)
finished. total time: 0.094s
EDL mode returns this
Motorola qboot utility version 3.86
[ 0.000] Opening device: \\.\COM8
[ 0.047] Detecting device
[ 34.913] ERROR: sahara_greet_device()->change_mode()->do_hello()->IO error
[ 34.913] Check qboot_log.txt for more details
[ 34.913] Total time: 34.929s
FAILED: qb_flash_singleimage()->sahara_greet_device()->change_mode()->do_hello()->IO error
Related
Start Up Failed:
Your device didn't start up successfully.
...
Blocked into fastboot - Bootloader logs after wrong firmware adb flashing.
Flashed the android 10 update via lenovo moto smart assistant, it worked, after that it wouldn't recognise my phone, had the boot message "Your device has failed verification and may not work properly" and I tried to get rid of it plus that android 10 looked laggy in comparison with android 9, so i tried to flash the lastest android 9 rom so I bricked my phone. Tried to flash the android 10 rom available here and every rom I found for my phone. My bootloader is locked, i cannot unlock it bc i forgot to unlock oem and I'm stuck with the bricked phone. Tried to flash via RSD Lite, didn't recognise, flashed via adb, via Moto Flash Tool, tried everything. I know it could be blankflashed via EDL Mode, but I cannot get it in EDL mode, i don't have an EDL cable, i can't pin or i don't know how to short-circuit the pinpoint and don't have the tools to disassemble the phone. Please help me, I bought this phone like a week ago and I bricked it in the third day. Thank you very much!
Info form fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-deen_retail-c30fda1-200130
(bootloader) product: deen
(bootloader) board: deen
(bootloader) secure: yes
(bootloader) hwrev: PVT2
(bootloader) radio: 7
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG GD6BMB RV=08 PV=01 FV=0000000000000001
(bootloader) ram: 3GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY326936FS
(bootloader) cid: 0x0032
(bootloader) channelid: 0x00
(bootloader) uid: 01EF607800000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Fall-through from normal boot mode
(bootloader) imei: 359548095218017
(bootloader) meid:
(bootloader) date: 06-18-2019
(bootloader) sku: XT1941-4
(bootloader) carrier_sku: XT1941-4
(bootloader) battid: SB18C30734
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue Mar 31 11:14:27 UTC 2020"
(bootloader) ro.build.fingerprint[0]: motorola/deen/deen_sprout:10/QPK30
(bootloader) ro.build.fingerprint[1]: .54-22/6add:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full: <not found>
(bootloader) ro.build.version.qcom: LA.UM.8.6.r1-02600-89xx.0
(bootloader) version-baseband: M8953_37.155.02.28R DEEN_APACDSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.124-perf-gb0c3168-dir
(bootloader) kernel.version[1]: ty ([email protected]) (gcc version 4
(bootloader) kernel.version[2]: .9.x 20150123 (prerelease) (GCC) ) #1 SM
(bootloader) kernel.version[3]: P PREEMPT Thu Jan 30 10:24:24 CST 2020
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: rpm.git
(bootloader) tz.git: tz.git
(bootloader) devcfg.git: devcfg.git
(bootloader) keymaster.git: keymaster.git
(bootloader) cmnlib.git: cmnlib.git
(bootloader) cmnlib64.git: cmnlib64.git
(bootloader) prov.git: prov.git
(bootloader) aboot.git: MBM-2.1-deen_retail-c30fda1-200130
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: reteu
(bootloader) current-slot:
(bootloader) running-boot-lun: 0
(bootloader) running-slot:
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: No
(bootloader) slot-successful:_b: No
(bootloader) slot-bootable:_a: No
(bootloader) slot-bootable:_b: No
(bootloader) slot-retry-count:_a: 0
(bootloader) slot-retry-count:_b: 0
all: listed above
finished. total time: 0.180s
Thank you!
Dear Members,
My friend Have Moto X4 (Out of Warranty) this phone popup always says "Close App". So he cannot use the phone.
We tried to repair the phone 2-3 shops. No one able to solve the issue.
I am new to Android, So I thought to watch some youtube videos and downgrade the OS.
So I tried to reduce the Android version to "PAYTON_RETAIL_9.0_PPW29.69-26_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip".
My bad, I watched only some Youtube videos (munchy) and started the procedure from that video.
After those steps My phone Locked. I tried to get help from him but he says the following.
"your bootloader is locked ..nothing i can do to help". sorry.
I have product vairiant : payton XT1900-2 64GB P4.
Power ok, then "oem_locked".
I am using Windows 10.
Some more information
--------
C:\adb>fastboot devices
ZY224GVR4R fastboot
--------
Fastboot recognize the device. adb not working. I have the Unlock Code from Motorola. But I cannot use it.
C:\adb>fastboot oem unlock WDEJJDCG2WPXNSWBGRT7
(bootloader) Check 'OEM unlocking' in Android Settings > Developer
(bootloader) Options
OKAY [ 0.012s]
finished. total time: 0.013s
mobile network not detected.
Tried with Wi-fi, the device search progress bar keeps on running. Didn't find the Hotspots/Wifi Router. There is no next button to proceed.
please advise me the next step. Thanks for the reply and your help.
I have the logs while the first attempt fails and erase everything.
Please help to use the phone. Thanks
patrickjjs said:
Dear Members,
My friend Have Moto X4 (Out of Warranty) this phone popup always says "Close App". So he cannot use the phone.
We tried to repair the phone 2-3 shops. No one able to solve the issue.
I am new to Android, So I thought to watch some youtube videos and downgrade the OS.
So I tried to reduce the Android version to "PAYTON_RETAIL_9.0_PPW29.69-26_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip".
My bad, I watched only some Youtube videos (munchy) and started the procedure from that video.
After those steps My phone Locked. I tried to get help from him but he says the following.
"your bootloader is locked ..nothing i can do to help". sorry.
I have product vairiant : payton XT1900-2 64GB P4.
Power ok, then "oem_locked".
I am using Windows 10.
Some more information
--------
C:\adb>fastboot devices
ZY224GVR4R fastboot
--------
Fastboot recognize the device. adb not working. I have the Unlock Code from Motorola. But I cannot use it.
C:\adb>fastboot oem unlock WDEJJDCG2WPXNSWBGRT7
(bootloader) Check 'OEM unlocking' in Android Settings > Developer
(bootloader) Options
OKAY [ 0.012s]
finished. total time: 0.013s
mobile network not detected.
Tried with Wi-fi, the device search progress bar keeps on running. Didn't find the Hotspots/Wifi Router. There is no next button to proceed.
please advise me the next step. Thanks for the reply and your help.
I have the logs while the first attempt fails and erase everything.
Please help to use the phone. Thanks
Click to expand...
Click to collapse
Run
Code:
fastboot getvar all
Please post it here, and remove IMEI line
Sent from my Moto E (4) using Tapatalk
Thanks Shadow
sd_shadow said:
Run
Code:
fastboot getvar all
Please post it here, and remove IMEI line
Sent from my Moto E (4) using Tapatalk
Click to expand...
Click to collapse
C:\adb>fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-payton_retail-0e6e7ce-190409
(bootloader) product: payton
(bootloader) board: payton
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: APAC
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DMB RV=08 PV=05 FV=0000000000000005
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM630 1.0 (0)
(bootloader) serialno: ZY224GVR4R
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: A1A80AC4
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: UTAG bootmode configured as fastboot
(bootloader) imei: ---------------
(bootloader) meid:
(bootloader) date: 12-16-2017
(bootloader) sku: XT1900-2
(bootloader) carrier_sku:
(bootloader) battid: SNN5995A
(bootloader) battery-voltage: 4270
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/payton/payton:9/PPW29.69-
(bootloader) ro.build.fingerprint[1]: 40-4/4ca2a:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.421.17.payton.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-04900-sdm660.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-g8668f45 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Thu Sep 5 02:21:39 CDT 2019
(bootloader) git:abl: MBM-3.0-payton_retail-0e6e7ce-190409
(bootloader) git:xbl: MBM-3.0-payton_retail-6b0c3d7-190409
(bootloader) gitmic: MBM-3.0-payton_retail-6b0c3d7-190409
(bootloader) git:rpm: MBM-3.0-payton_retail-b0c6622-190409
(bootloader) git:tz: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) git:hyp: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) git:devcfg: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) git:cmnlib: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) git:cmnlib64: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) git:keymaster: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) gitrov: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) git:storsec: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) frp-state: protected (144)
(bootloader) ro.carrier: retin
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 0
all: listed above
finished. total time: 0.176s
C:\adb>
patrickjjs said:
C:\adb>fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-payton_retail-0e6e7ce-190409
(bootloader) product: payton
(bootloader) board: payton
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: APAC
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DMB RV=08 PV=05 FV=0000000000000005
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM630 1.0 (0)
(bootloader) serialno: ZY224GVR4R
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: A1A80AC4
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: UTAG bootmode configured as fastboot
(bootloader) imei: ---------------
(bootloader) meid:
(bootloader) date: 12-16-2017
(bootloader) sku: XT1900-2
(bootloader) carrier_sku:
(bootloader) battid: SNN5995A
(bootloader) battery-voltage: 4270
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/payton/payton:9/PPW29.69-
(bootloader) ro.build.fingerprint[1]: 40-4/4ca2a:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.421.17.payton.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-04900-sdm660.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-g8668f45 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Thu Sep 5 02:21:39 CDT 2019
(bootloader) git:abl: MBM-3.0-payton_retail-0e6e7ce-190409
(bootloader) git:xbl: MBM-3.0-payton_retail-6b0c3d7-190409
(bootloader) gitmic: MBM-3.0-payton_retail-6b0c3d7-190409
(bootloader) git:rpm: MBM-3.0-payton_retail-b0c6622-190409
(bootloader) git:tz: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) git:hyp: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) git:devcfg: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) git:cmnlib: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) git:cmnlib64: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) git:keymaster: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) gitrov: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) git:storsec: MBM-3.0-payton_retail-4adda86-dirty-190409
(bootloader) frp-state: protected (144)
(bootloader) ro.carrier: retin
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 0
all: listed above
finished. total time: 0.176s
C:\adb>
Click to expand...
Click to collapse
You cannot unlocked the bootloader unless
Oem unlock is allowed in dev options
Try LMSA's Flash Rescue option
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my Moto E (4) using Tapatalk
Help through remote screen
sd_shadow said:
You cannot unlocked the bootloader unless
Oem unlock is allowed in dev options
Try LMSA's Flash Rescue option
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my Moto E (4) using Tapatalk
Click to expand...
Click to collapse
Hi Shadow, Can you help through Team viewer or Anydesk, if possible.
Thanks
Process device information screen
patrickjjs said:
Hi Shadow, Can you help through Team viewer or Anydesk, if possible.
Thanks
Click to expand...
Click to collapse
Hi Shadow,
It pops up "Process device information screen " for more than 10 mins. It never returned anything.
Progress bar going on and going on.....
Tested with two times with Admin mode.
Any ideas.
Thanks
hello, could you solve your problem, for my adb if it works, that's why it returns the serial number in the command window, I think you are only trying to flash the wrong firmware, since it is not necessary to have the bootloader unlocked to flash via adb, you have to download a firmware xt1900-2 retail, regards
Solved?
patrickjjs said:
Hi Shadow,
It pops up "Process device information screen " for more than 10 mins. It never returned anything.
Progress bar going on and going on.....
Tested with two times with Admin mode.
Any ideas.
Thanks
Click to expand...
Click to collapse
Did you ever got it working? i'm probably on the same Scenario, tried a lot of stuff, but no sucess.
my moto has stopped working properly. it gets stuck in the logo screen and won't start. not even the backup solved the problem. I can access to the recovery and the bootloader but if I install a rom, nothing change and remain stuck. Rescue and Smart Assistant does not detect the device and tells me that ro.carrier is missing and to contact the seller to rewrite it. This the log of my device
fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-payton_retail-8510c11-190829
(bootloader) product: payton
(bootloader) board: payton
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: EMEA
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DMB RV=08 PV=05 FV=0000000000000005
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno: ZY224KPP39
(bootloader) cid: 0x00FF
(bootloader) channelid: 0x00
(bootloader) uid: 3A32ECCB
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: disabled (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 356516081801693
(bootloader) meid:
(bootloader) date: 08-10-2018
(bootloader) sku: XT1900-7
(bootloader) carrier_sku:
(bootloader) battid: SNN5995A
(bootloader) battery-voltage: 4298
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/payton/payton:9/PPWS29.69
(bootloader) ro.build.fingerprint[1]: -37-5/63ca8:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.381.29.payton.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-04900-sdm660.0
(bootloader) version-baseband: M660_7045.36.01.100R PAYTON_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-g3ff98f3 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 201
(bootloader) kernel.version[2]: 50123 (prerelease) (GCC) ) #1 SMP PREEMP
(bootloader) kernel.version[3]: T Thu Aug 29 11:07:24 CDT 2019
(bootloader) git:abl: MBM-3.0-payton_retail-8510c11-190829
(bootloader) git:xbl: MBM-3.0-payton_retail-fe5d8a9-190829
(bootloader) gitmic: MBM-3.0-payton_retail-fe5d8a9-190829
(bootloader) git:rpm: MBM-3.0-payton_retail-b0c6622-190829
(bootloader) git:tz: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:hyp: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:devcfg: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:cmnlib: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:cmnlib64: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:keymaster: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) gitrov: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:storsec: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 7
all: listed above
finished. total time: 0.436s
I try this buy not change
fastboot oem config carrier retail
...
(bootloader) <UTAG name="carrier" type="str" protected="FALSE">
(bootloader) <value>
(bootloader) retail
(bootloader) </value>
(bootloader) <description>
(bootloader) Carrier IDs, see (bere Is link buy i can post for now)
(bootloader) </description>
(bootloader) </UTAG>
OKAY [ 0.031s]
finished. total time: 0.031s
CyberrPK said:
my moto has stopped working properly. it gets stuck in the logo screen and won't start. not even the backup solved the problem. I can access to the recovery and the bootloader but if I install a rom, nothing change and remain stuck. Rescue and Smart Assistant does not detect the device and tells me that ro.carrier is missing and to contact the seller to rewrite it. This the log of my device
fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-payton_retail-8510c11-190829
(bootloader) product: payton
(bootloader) board: payton
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: EMEA
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DMB RV=08 PV=05 FV=0000000000000005
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno: ZY224KPP39
(bootloader) cid: 0x00FF
(bootloader) channelid: 0x00
(bootloader) uid: 3A32ECCB
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: disabled (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 356516081801693
(bootloader) meid:
(bootloader) date: 08-10-2018
(bootloader) sku: XT1900-7
(bootloader) carrier_sku:
(bootloader) battid: SNN5995A
(bootloader) battery-voltage: 4298
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/payton/payton:9/PPWS29.69
(bootloader) ro.build.fingerprint[1]: -37-5/63ca8:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.381.29.payton.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-04900-sdm660.0
(bootloader) version-baseband: M660_7045.36.01.100R PAYTON_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-g3ff98f3 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 201
(bootloader) kernel.version[2]: 50123 (prerelease) (GCC) ) #1 SMP PREEMP
(bootloader) kernel.version[3]: T Thu Aug 29 11:07:24 CDT 2019
(bootloader) git:abl: MBM-3.0-payton_retail-8510c11-190829
(bootloader) git:xbl: MBM-3.0-payton_retail-fe5d8a9-190829
(bootloader) gitmic: MBM-3.0-payton_retail-fe5d8a9-190829
(bootloader) git:rpm: MBM-3.0-payton_retail-b0c6622-190829
(bootloader) git:tz: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:hyp: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:devcfg: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:cmnlib: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:cmnlib64: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:keymaster: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) gitrov: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:storsec: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 7
all: listed above
finished. total time: 0.436s
I try this buy not change
fastboot oem config carrier retail
...
(bootloader) <UTAG name="carrier" type="str" protected="FALSE">
(bootloader) <value>
(bootloader) retail
(bootloader) </value>
(bootloader) <description>
(bootloader) Carrier IDs, see (bere Is link buy i can post for now)
(bootloader) </description>
(bootloader) </UTAG>
OKAY [ 0.031s]
finished. total time: 0.031s
Click to expand...
Click to collapse
Try
Code:
fastboot oem fb_mode_clear
Sent from my Moto E (4) using Tapatalk
sd_shadow said:
Try
Code:
fastboot oem fb_mode_clear
I tried it and it worked. Meanwhile, I tried to install a custom rom, the Superior OS 10 and it starts up correctly. unfortunately with the installation I lost TWRP in favor of the recovery of the rom and the classic method does not make it install again (I will look at how to install it again). unfortunately LMAS does not login (until yesterday work so it will be a momentary disservice of lenovo) and I cannot check if the ro.carrier is working now
Click to expand...
Click to collapse
sd_shadow said:
Try
Code:
fastboot oem fb_mode_clear
I'm a little confused. the installation of the custom rom was successful, but in theory the recovery partition is gone. I say this because if I try to flash TWRP I get this message
fastboot flash recovery recovery.img
target reported max download size of 536870912 bytes
sending 'recovery' (33432 KB)...
OKAY [ 1.400s]
writing 'recovery'...
(bootloader) Invalid partition name recovery
FAILED (remote failure)
finished. total time: 1.416s
I would think it is a kernel problem, but I can access to the recovery from the bootloader. at this point I think that the recovery partition has been replaced with a partition with a different name. I enclose images of the bootloader, recovery, OS started. I hope you can help me
https://freeimage.host/i/2qZQIe
https://freeimage.host/i/2qZik7
https://freeimage.host/i/2qZsp9
https://freeimage.host/i/img-20200913-194310.2qtEy7
Click to expand...
Click to collapse
You have to download both twrp.img and twrp-installer.zip from twrp.me site. Try "fastboot boot twrp.img" and next install twrp.zip.
unbelievable is a whole day that I have tried that exact command line and I always had error. I restarted the pc and then everything was fine :/
I tried to re-launch LMSA but i always get the same error. with an stock rom should you delete?
https://freeimage.host/i/2qb2sa
Do you have qcn or efs backup , if you have then can you provide that , do it fast
fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8937-BF.15
(bootloader) product: hannah
(bootloader) board: hannah
(bootloader) secure: yes
(bootloader) hwrev: P3
(bootloader) radio: 7
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RH64AB RV=08 PV=05 FV=0000000000000005
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZL5227K7MC
(bootloader) cid: 0x000B
(bootloader) channelid: 0xc1
(bootloader) uid: 5C8BF93700000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 535822336
(bootloader) reason: Volume down key pressed
(bootloader) imei: 355554090587897
(bootloader) meid:
(bootloader) date: 08-16-2018
(bootloader) sku: XT1924-9
(bootloader) carrier_sku: XT1924-9
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Jan 5 15:54:12 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/ahannah/ahannah:8.0.0/OPP
(bootloader) ro.build.fingerprint[1]: 27.80/1189:user/intcfg,release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) poweroffalarm: 1
(bootloader) ro.build.version.full[0]: Blur_Version.27.0.1189.ahannah.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
(bootloader) version-baseband: M8937_21.24.05.65R HANNAH_CHINADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g35a8459-0000
(bootloader) kernel.version[1]: 1-g55a7eba ([email protected]) (gcc ve
(bootloader) kernel.version[2]: rsion 4.8 (GCC) ) #1 SMP PREEMPT Wed Feb
(bootloader) kernel.version[3]: 7 14:52:35 CST 2018
(bootloader) sbl1.git: git=MBM-NG-VBF.15-0-geb7a3e0
(bootloader) rpm.git: git=02a0726-dirty
(bootloader) tz.git: git=9afe721-dirty
(bootloader) devcfg.git: git=9afe721-dirty
(bootloader) keymaster.git: git=9afe721
(bootloader) cmnlib.git: git=9afe721
(bootloader) cmnlib64.git: git=9afe721
(bootloader) prov.git: git=9afe721-dirty
(bootloader) aboot.git: git=MBM-NG-VBF.15-0-g5d71f03
(bootloader) frp-state: no protection (144)
(bootloader) ro.carrier: retcn
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
finished. total time: 0.373s
iheb777 said:
fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8937-BF.15
(bootloader) product: hannah
(bootloader) board: hannah
(bootloader) secure: yes
(bootloader) hwrev: P3
(bootloader) radio: 7
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RH64AB RV=08 PV=05 FV=0000000000000005
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZL5227K7MC
(bootloader) cid: 0x000B
(bootloader) channelid: 0xc1
(bootloader) uid: 5C8BF93700000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 535822336
(bootloader) reason: Volume down key pressed
(bootloader) imei: 355554090587897
(bootloader) meid:
(bootloader) date: 08-16-2018
(bootloader) sku: XT1924-9
(bootloader) carrier_sku: XT1924-9
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Jan 5 15:54:12 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/ahannah/ahannah:8.0.0/OPP
(bootloader) ro.build.fingerprint[1]: 27.80/1189:user/intcfg,release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) poweroffalarm: 1
(bootloader) ro.build.version.full[0]: Blur_Version.27.0.1189.ahannah.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
(bootloader) version-baseband: M8937_21.24.05.65R HANNAH_CHINADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g35a8459-0000
(bootloader) kernel.version[1]: 1-g55a7eba ([email protected]) (gcc ve
(bootloader) kernel.version[2]: rsion 4.8 (GCC) ) #1 SMP PREEMPT Wed Feb
(bootloader) kernel.version[3]: 7 14:52:35 CST 2018
(bootloader) sbl1.git: git=MBM-NG-VBF.15-0-geb7a3e0
(bootloader) rpm.git: git=02a0726-dirty
(bootloader) tz.git: git=9afe721-dirty
(bootloader) devcfg.git: git=9afe721-dirty
(bootloader) keymaster.git: git=9afe721
(bootloader) cmnlib.git: git=9afe721
(bootloader) cmnlib64.git: git=9afe721
(bootloader) prov.git: git=9afe721-dirty
(bootloader) aboot.git: git=MBM-NG-VBF.15-0-g5d71f03
(bootloader) frp-state: no protection (144)
(bootloader) ro.carrier: retcn
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
finished. total time: 0.373s
Click to expand...
Click to collapse
The Invalid slots are not good.
Code:
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
Try flashing the radio files from the stock firmware
https://mirrors.lolinet.com/firmware/moto/ahannah_retcn/official/RETCN/
IMEI and baseband version showing not available
If that doesn't fix it try flashing the full firmware and then the radio commands again
Flashing Commands
when i tried to flash the Stock ROM i have this error : "(bootloader) image size exceeded partition limits" @sd_shadow
iheb777 said:
when i tried to flash the Stock ROM i have this error : "(bootloader) image size exceeded partition limits" @sd_shadow
Click to expand...
Click to collapse
Try this
Code:
fastboot getvar max-sparse-size
fastboot oem fb_mode_set
fastboot reboot bootloader
then flash firmware again
sd_shadow said:
Try this
Code:
fastboot getvar max-sparse-size
fastboot oem fb_mode_set
fastboot reboot bootloader
then flash firmware again
Click to expand...
Click to collapse
Bootloader logs : "Image is to large"
and
-----
(bootloader) is-logical:vendor: not found
Sending 'vendor' (405777 KB) OKAY [ 13.041s]
Writing 'vendor' (bootloader) Preflash validation failed
FAILED (remote: '')
fastboot: error: Command failed
C:\Users\iheba\Downloads\Compressed\data>fastboot flash oem oem.img_sparsechunk.0
(bootloader) is-logicalem: not found
Sending 'oem' (511087 KB) OKAY [ 16.355s]
Writing 'oem' (bootloader) Image size exeeded partition limits
(bootloader) Preflash validation failed
FAILED (remote: '')
fastboot: error: Command failed
C:\Users\iheba\Downloads\Compressed\data>fastboot flash oem oem.img_sparsechunk.1
(bootloader) is-logicalem: not found
Sending 'oem' (505190 KB) OKAY [ 16.227s]
Writing 'oem' (bootloader) Image size exeeded partition limits
(bootloader) Preflash validation failed
FAILED (remote: '')
fastboot: error: Command failed
Hello everybody,
I can't find correct subforum for Moto G51. Hope I can get some help here.
I have softbricked my phone by doing two mistakes:
1) Trying to flash the software for XT2171-2 on my XT2171-3
2) Forgetting to switch on "OEM unlocking" in developer options before I have started
After that phone was not starting so I went to Smart Rescue to go back to stock (CYPFQ_CMCC_RRYA31.Q3_56_99_2_subsidy_DEFAULT_regulatory_DEFAULT_CFC.xml)
Tried flashing the stock ROM with Smart Rescue and Fastboot but it always fails, and the phone starts but is stuck on "Motorola" logo.
Is there any method to unbrick it when the bootloader is locked?
Error:
flash bootloader bootloader.img
target reported max download size of 805306368 bytes
sending 'bootloader' (21676 KB)...
OKAY [ 0.548s]
writing 'bootloader'...
-> Validating 'default.xml'
-> Preflash validation failed
-> Preflash validation failed
-> Cancelling 'default.xml'
FAILED (remote failure)
finished. total time: 0.764s
Click to expand...
Click to collapse
fastboot getvar all:
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-uefi-51fb89de16b-220616
(bootloader) product: cypfq
(bootloader) board: cypfq
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: PRC
(bootloader) storage-type: UFS
(bootloader) emmc: N/A
(bootloader) ufs: 128GB SAMSUNG KM8V9001JM-B813 FV=0100 WB=2048
(bootloader) ram: 8GB SAMSUNG LP4x DIE=16Gb M5-M8=01 08 10 52
(bootloader) cpu: SM_MANNAR 1.1
(bootloader) serialno: ZT3228GLP6
(bootloader) cid: 0x000B
(bootloader) channelid: 0x00
(bootloader) uid: 113092FD
(bootloader) token: inactive
(bootloader) securestate: oem_locked
(bootloader) factory-modes: disabled
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 805306368
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 352662831346094
(bootloader) imei2: 352662831346102
(bootloader) meid:
(bootloader) date: 12-27-2021
(bootloader) sku: XT2171-3
(bootloader) carrier_sku: XT2171-3
(bootloader) battid: SB18C77591
(bootloader) battery-voltage: 4139
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) poweroffalarm: 1
(bootloader) ro.carrier: cmcc
(bootloader) ro.build.fingerprint[0]: motorola/cypfq_cmcc/cypfq:11/RRYA3
(bootloader) ro.build.fingerprint[1]: 1.Q3-56-79-3/a217ba:user/release-k
(bootloader) ro.build.fingerprint[2]: eys
(bootloader) ro.build.version.qcom: LA.UM.9.16.r1-07400-MANNAR.0
(bootloader) version-baseband[0]: M4350_HI431_37.1032.01.66.06R CYPFG_PR
(bootloader) version-baseband[1]: CDSDS_CUST
(bootloader) kernel.version[0]: Linux version 5.4.86-moto-g3496d9e83035
(bootloader) kernel.version[1]: ([email protected]) (Android (6877366
(bootloader) kernel.version[2]: based on r383902b1) clang version 11.0.
(bootloader) kernel.version[3]: 2 (https://android.googlesource.com/tool
(bootloader) kernel.version[4]: chain/llvm-project b397f81060ce6d701042b
(bootloader) kernel.version[5]: 782172ed13bee898b79), LLD 11.0.2 (https:
(bootloader) kernel.version[6]: //android.googlesource.com/toolchain/llv
(bootloader) kernel.version[7]: m-project b397f81060ce6d701042b782172ed1
(bootloader) kernel.version[8]: 3bee898b79)) #1 SMP PREEMPT Wed Feb 9 04
(bootloader) kernel.version[9]: :14:24 CST 2022
(bootloader) git:xbl: MBM-3.0-uefi-ff43dd709-220616
(bootloader) git:xbl_config: MBM-3.0-uefi-ff43dd709-220616
(bootloader) git:abl: MBM-3.0-uefi-51fb89de16b-220616
(bootloader) git:rpm: MBM-3.0-uefi-970d74ef-220616
(bootloader) git:tz: MBM-3.0-uefi-45bb97c8-220616
(bootloader) git:hyp: MBM-3.0-uefi-45bb97c8-220616
(bootloader) git:devcfg: MBM-3.0-uefi-45bb97c8-220616
(bootloader) git:keymaster: MBM-3.0-uefi-37f0814b-220616
(bootloader) git:storsec: MBM-3.0-uefi-37f0814b-220616
(bootloader) git:uefisecapp: MBM-3.0-uefi-37f0814b-220616
(bootloader) gitrov: MBM-3.0-uefi-45bb97c8-220616
(bootloader) git:qupfw: MBM-3.0-uefi-6274caa-220616
(bootloader) frp-state: no protection (0)
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 1
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 0
(bootloader) logical-block-size: 0x1000
(bootloader) erase-block-size: 0x1000
(bootloader) is-userspace: no
(bootloader) pcb-part-no: SP69A6PH62
(bootloader) primary-display: tm_ili7807s_fhd_vid
(bootloader) secondary-display:
(bootloader) fdr-allowed: yes
Click to expand...
Click to collapse
Only thing u can do is send it to motorola. They can fix it but it costs 150 PLN / 35 USD with Door to Door service. Mine they fixed in two weeks. When you receive back your phone, dont oem lock it. OEM lock is for MTK devices not QCOM. flashing lock and that's it.