Hello people,
I rarely see a burnt in (like old crt screens) image on the bottom of the screen.
For example when I change the volume, the softkey labels of the today screen are still visible, along with a white line. Most times it is normal so I don't worry very much but I'm wondering if someone else has the same issue.
I've tried many versions of hardspl (because they seem to be connected with some screen issues) but the problem still exists.
Hi i have the exact same issue, i put a post up a month ago not had any response on it. I have a MDA compact IV, not updated any ROM or HARDSPL yet. I was tempted to update to see if the problem could be rectified.
Have you update to a cooked rom? I might send mine back to have it fixed if its a screen issue.
Mine only holds the "burnt in image" along the right of the screen from top right corner to bottom right corner around 3cm in.
Also i have noticed the "Burnt in image" seems to get stronger when the device heats up. If i use GPS or 3G, this seems to affect the screen.
My background is black which makes it really noticable, i think if i stick with the orginal t-mobile white background it's probably not that noticable.
mmm
Perhaps the units you bought where like demo units. Those units that are displayed all day long turned for people to look at them. I have read in another forum that perhaps that distortion is caused by extreme temperatures, cold or heat.
well i'm still trying to figure out what is causing it, as I notice it only once in maybe a week. Maybe temperature is the most probable cause. For me I notice the defect only in gray background (e.g. when changing volume or launching opera).
My unit was from the first batch from expansys (origin htc asia)
It's possible your handsets have screens which are somehow susceptible to heat damage from inside the phone. This would be no fault of your own, but a manufacturing defect.
I'd suggest returning the phone to the retailer, HTC or the operator depending on your situation.
However, if you're using the phone in extreme conditions, ie low temperatures, you may very well find the LCD slow to refresh or have some level of image retention.
Let us know the outcome
i also have a ripple effect when pressing, but its more apparent with black. its also a first gen model, so i think ima make a phone call to htc. maybe a can get a new device.
for the burn in, try this:
1. Go to power settings, deselect automatic backlight management.
2. Pull up backlight level to maximum.
3. Reselect automatic.
You should be ok!
If not, faulty device!
tnyynt said:
for the burn in, try this:
1. Go to power settings, deselect automatic backlight management.
2. Pull up backlight level to maximum.
3. Reselect automatic.
You should be ok!
If not, faulty device!
Click to expand...
Click to collapse
Ok I will try this although I can't see how the backlight can affect the screen. In order to repair it with warranty I would have to send it to expansys uk (because it is not a European device) and I bet it would take long
Have you tried removing the battery for a while - some lcd screens can get the memory effect, and cutting power for long enough normally cures it.
My phone actually holds the previous menu under the current menu.
Example i'm on the home screen, goto messages and send a text using the qwerty keyboard. Back to the home screen, i can see a very faint image of the qwerty keyboard under the Programs hotkey.
When the PIN lock comes on the bottom right is "MENU", i can see a faint "programs" letters icon underneath it.
I will try and leave the battery out for a few hours, if not a call to t-mobile!
ok, i have the same "problem". even after a soft-reset the words CommManager
and Programs are still slightly visible in the boot screen.
but: as mentioned above, turning the device off for a couple of minutes cures
this, and the screen is dark as hell again!
really seems to be some kind of memory effect!
regards,
markus
Left the battery out for a few hours, made no difference. I guess is not a software problem.
will be giving t-mobile a call tomorrow!
:-(
I guess every htc device must have a flaw...
when it does it again I will try to take a photo of it and post it here
Hi same problem here.... See my post below..
http://forum.xda-developers.com/showthread.php?t=417629
I thought it was due to Spb Shell but no, now i'm happy i'm not alone..
But what solution for this??
I'm not worried about the burn in looks.. My worry is whether this behavior of the screen will progressively damge the screen???
I have been using the Diamond at full backlight.. Last few days i've put it down to minimum, but the problem persists!!!
ok, I think it happens when it overheats.
So that is why it is caused when charging.
wtf?
No its not due to overheating, coz LCD screen are supposed to tolerate temperatures upto 80degree C... Dont know if its related to electro magnetic radiation, may be looks like it's more after i use the network...
Hi another mate has this problem Andrew...
http://forum.xda-developers.com/showthread.php?p=2684406&posted=1#post2684406
Hi,
i sent my phone back to T-Mobile hoping they will fix this issue with the screen. Just received the phone and it looks like they have done nothing On the job sheet all it says is "Software updated"? The problem is still there!
I dont think there is a fix as such, it looks like this is the cause
http://www.practical-home-theater-guide.com/image-sticking.html
I'll try if i can get a completely white background and leave the screen on for a while at the brighest setting, if this will erase the screen issue?
the problem appears more often now on my device....
It does not have to do with heat afterall.
Why would the image "stick" when the phone is off? I mean that many times I see the symptoms right after I switch the phone on.
Do we have any screen experts in the forum?
viperone88 said:
Hi,
i sent my phone back to T-Mobile hoping they will fix this issue with the screen. Just received the phone and it looks like they have done nothing On the job sheet all it says is "Software updated"? The problem is still there!
I dont think there is a fix as such, it looks like this is the cause
http://www.practical-home-theater-guide.com/image-sticking.html
I'll try if i can get a completely white background and leave the screen on for a while at the brighest setting, if this will erase the screen issue?
Click to expand...
Click to collapse
After calling up T-Mobile and made a complaint saying nothing had been done by the repair centre, they gave up and agreed to give me a handset replacement. Received the handset today, looks like a refurbed one? Anyway my problem is now fixed. Left the phone on a while and it got pretty hot, no ghosting on the screen
The restore was a pain, Wifi didn;t work, the HSDPA didn;t work. But after a few hours messing around it's all up and running so far.
Hello all.
So, long story as short as possible:
My Tilt got run over, LCD screen was busted but I could still make and receive calls by sliding it open, hitting the call button and using the keyboard to dial and 'enter' to connect.
I was also still able to connect to the phone via bluetooth from my mac, as well as syncing it on my PC partition.
Eventually, I think I hit too many random buttons and turned the phone off or something as I could no longer get it to dial out this way. I was always getting the flashing green and blue lights though.
After some research (and un-won auctions on eBay) I decided to see if popping in a new LCD screen would fix my situation.
I installed the new LCD last night, and the machine is almost back to living, however, I now have the current problems:
When the phone boots into 'normal' mode, the screen is display is very truncated. It doesn't display the full HTC updated today screen and won't respond to touch. It says 'no service' but wi-fi seems to connect. If I slide it open, the keyboard lights up but doesn't respond, neither do the front keys. Also, I get only a solid orange light in the upper left LED.
If I boot the phone into 'Safe Mode' it responds to touch, connects to the AT&T network, connects to Wi-Fi, etc. The front keys still do not do anything, and when I slide it open the keyboard does not light up or respond. Also, I get both the green light in the upper right and blue in the upper left.
Another thing, when I slide the phone open and closed there's a slight ripple in the middle of the phone like something is 'pressing' on it from the back.
Sorry for the novel. Any help is appreciated. I'm considering 'clearing storage' and returning it to factory settings or flashing the ROM. I've taken it apart and put it together like four times now, checking, double checking and triple checking connections.
Thanks!
Sounds like one of the headers isnt fully seated in the display region. IIRC there are two that I had to deal with with my 10min LCD swap routine
Yeah, I think you're basically describing symptoms of having put the phone back together wrong except that it's interesting it responds in this 'Safe Mode' and interesting that it would happen after four retries
It's probably going to need a hard reset then! You might want to check nothing has been bent, warped mountings/plastic could be the cause of the screen ripple issue.
Were there any active components on the touch film for the display? (Assuming you have replaced that too with the LCD, or that they're one whole unit) if that is the case, they may be different, newer revisions? Really grasping at straws there though; at the end of the day, the poor phone has been mauled by a wheel... best of luck!!
Thanks for the thoughts! I guess I could try and break it down again. As far as I could tell, everything looked like the phone in the disassembly directions; nothing appeared unduly bent or mangled.
"Sounds like one of the headers isnt fully seated in the display region."
I'll google it, but what 'headers' are we talking about? The small metal bits that seem to touch the upper outside edge of the LCD screen?
Would an improperly seated header cause the other symptoms? Unresponsive other buttons (keyboard, front keys) and connectivity issues with the network?
"Were there any active components on the touch film for the display?"
I got a new LCD and digitizer (is that what you mean by other active components?).
Thanks again!!
AtillaDNun said:
Thanks for the thoughts! I guess I could try and break it down again. As far as I could tell, everything looked like the phone in the disassembly directions; nothing appeared unduly bent or mangled.
"Sounds like one of the headers isnt fully seated in the display region."
I'll google it, but what 'headers' are we talking about? The small metal bits that seem to touch the upper outside edge of the LCD screen?
Would an improperly seated header cause the other symptoms? Unresponsive other buttons (keyboard, front keys) and connectivity issues with the network?
"Were there any active components on the touch film for the display?"
I got a new LCD and digitizer (is that what you mean by other active components?).
Thanks again!!
Click to expand...
Click to collapse
Any cable that attaches to the circuit boards, re-seat every one you can find. One faulty connection can cause a lot of problems. I have a similar problem with a button on my PSP but im to lazy to fix it.
Hi i'm new to this site and this's my first post.
I'm sorry for my poor english but i don't speak it very well.
So,
i have a problem with the Home button (under the screen on the upper left of the central pad), which, when i put my finger on it turn is light not to the common light but shows a strange orange light. What's is it? Is it a malfunction?
Thanks a Lot
Is really a curious thing
I know
I know but it's really so.
The home button has the roof in orange color.
But according to you is necessary to send the diamond to warranty service??
Please reply
The strange thing is that the button and also all device work fine. very fine
well, it's kind of a strange situation lol.
did you buy it from orange ?
NNo i buy it from newprice.it i'm from italy.
I have seen that the back-illumination of buttons(home call and end-call buttons) under screen is too low.
Is this the cause of m problem?
How can increase back-illumination of buttons under screen.
post a youtube video so we can see exactly what are you talking about
Hey, Last night I was texting with my phone. I closed the keyboard, and the screen didn't flip to portrait mode. I opened it and closed it again and it remained frozen. Then it dimmed, and the screen was consumed by red green blue and white lines. I did a soft reset and the phone turned on, but only a dim light emanated from the screen, no picture whatsoever. The phone did boot completely, I heard a text message come in, pressing buttons made the appropriate tone. I used no custom roms, nor did I get it wet.
Does this sound like a manufacturer defect? Is there a history of this happening?
MrGneissGuy said:
Hey, Last night I was texting with my phone. I closed the keyboard, and the screen didn't flip to portrait mode. I opened it and closed it again and it remained frozen. Then it dimmed, and the screen was consumed by red green blue and white lines. I did a soft reset and the phone turned on, but only a dim light emanated from the screen, no picture whatsoever. The phone did boot completely, I heard a text message come in, pressing buttons made the appropriate tone. I used no custom roms, nor did I get it wet.
Does this sound like a manufacturer defect? Is there a history of this happening?
Click to expand...
Click to collapse
It sounds like what happens when there is a connection problem between the lcd and the motherboard. If your mobile has warranty, then bring it in. The connections are a press fit type thing, and in my opinion very poor engineering. If you have nothing to lose, then find the dissassembly videos and make sure the connections are being made. Do a search for the "Microp Error". At least I think that is what it is called.
There are some hints there, I believe.
for starters it sounds like you have a pro, not a diamond.
the pro has a problem with chafing of the ribbon cable as it passes through the slider mech.
the cable conductors become exposed and short across the screen mount plate causing the display to lose colors or go blank.
I think I had a system update recently? since then when I make phone calls, as soon as it starts to dial the screen goes blank. This means I can't hang up, if I am trying to check my voice mail I can't see / operate the touch pad dial buttons, if I have a menu selection - I don't have a keypad onscreen to type any selections?
I can see the ongoing call status at the top of the screen after going through screen off, screen on cycles, but trying to access that part of the system takes me straight back to a blank screen?
I've had the phone for several months, its behaved fine - please, has something gone wrong, is there a setting I need to change?
Regards, Clayton
What you describe is the typical malfunctioning of front sensor. Check if it is covered by the screen protector or try any GPlay program that can check sensors on your phone.