WM 5.0 from HTC - MDA III, XDA III, PDA2k, 9090 Software Upgrading

Has anyone contacted HTC to see if they are going to customize WM 5.0 for the actual vendors?
From my conversations with both our AT&T corporate rep and Siemens, it sounds to me like AT&T gets their updates from Siemens and that Siemens gets their updates from HTC directly.
Because of this, it makes sense to me that someone with some type of contact within HTC could find out if HTC plans to manufacture the device in the future with WM 5.0 and if so, if they are going to make an upgrade kit available to current owners of their devices.
I am just wondering.

Here's a name and a number, give it a try!
Russell Lin
QA Engineering Manager
713-219-6111

Cruzzer - THANKS!!!
I have a call into him now! I have also discussed this more indepth with both Siemens support and Cingular R&D.
Both see to think that there is already an HTC version in production, however, neither Cingular or Siemens will give me any more information than that.
I will let you know as soon as I find out anything else.
- Will

Related

Original HTC WM6 upgrade

Hi community!
Maybe the information below is already posted and I was to silly to find it in the forum, anyway:
Today (28. September) I asked HTC if there will be a Windows Mobile 6 Upgrade for the P3600 as I'm planning to get on and I always like to have an original backup ROM.
There simple statement in a longer e-mail (I'm not posting it here as there a confidential statement there...):
Trinity won't be updated...
Of course this doesn't exclude updates "endprovided" by network operators (see the trinity wiki) but I don't like this future view...
So ROM chiefs: go on cooking the best WM6 ROM!!! - Thanks for your effort!
Yes, that's the way HTC treats its customer.
We all may remember this, when the time will come to buy our next phone.
Actually your topic has already been reported, with the complete copy of HTC's mail, and some analysis of the reason why they carry out such a poor policy.
http://forum.xda-developers.com/showthread.php?t=318225&page=43
I will add one more reason:
Now that they have launched their new P3600i, they don't want people to stick to their 'old' p3600 any longer... and granting them with a brand new free wm6 upgrade, wouldn't have dissuaded them enough from doing so.

Full toucflo with cube in coming update for Tytn II

According to an interview made by the Swedish site www.mobil.se done with Christer Högström of HTC Sweden the full Touchflo functionality with the cube will be included in upcoming updates for the Tytn II. You should maybe take it with a grain of salt But that site is usually very well informed so we have to wait and see
Maybe only in the Swedish ROM?
abubasim said:
Maybe only in the Swedish ROM?
Click to expand...
Click to collapse
I don´t think so They are not doing much with the roms once arrived from HTC
MayB they will also active the radio and video drivers in next update.
WM 6.1 anyone ?
This sounds very interesting - won't get my hopes up though! One question though - HTC eClub won' let me register as my handset is from Orange. How would I download this update, should it ever become available?
fisha21 said:
This sounds very interesting - won't get my hopes up though! One question though - HTC eClub won' let me register as my handset is from Orange. How would I download this update, should it ever become available?
Click to expand...
Click to collapse
From here. If you have a carrier branded htc device you can't sign up. It has to be an unlocked htc branded device straight from them.
I'm just waiting on the inevitable poster to come in here and say "does anybody have this yet? please upload!"
I will post it here if necesarry.
That seems a bit weird my IMEI/Serial was fine to sign up to e-Club and I am on T-Mobile not an unbranded HTC TyTN II.
Russ
Deathace,
I'm with T-Mobile also but can't sign up with the serial number, did you use that or your IMEI to sign up with?
Regards
Jim
Could care less about touchflo.
All I was for xmas is d3d!

Windows Mobile 6.1 - Tilt

hey guys, anyone know where / when the 6.1 software will be available for the Tilt?
I was told in the month of July, however I have visited the htc site and no 6.1 update is available, any information would be greatly appreciated.
Thank You,
Chris
I read this morning on another forum that someone had talked to an Att rep and its looking like mid August. Not sure of the validity of it though
there are alot of great 6.1 options here. look around you may find out that they are better than "official" roms.
dude official wm6.1 available since February 2008! check this out
http://wiki.xda-developers.com/index.php?pagename=Kaiser_ROMs
chrisrc1985 said:
hey guys, anyone know where / when the 6.1 software will be available for the Tilt?
I was told in the month of July, however I have visited the htc site and no 6.1 update is available, any information would be greatly appreciated.
Thank You,
Chris
Click to expand...
Click to collapse
jahrami said:
dude official wm6.1 available since February 2008! check this out
http://wiki.xda-developers.com/index.php?pagename=Kaiser_ROMs
Click to expand...
Click to collapse
All of the WM6.1 roms for AT&T are leaked/pre-released/testing version. AT&T hasn't released its Official WM6.1 as of yet. No one really seems to know for sure (AT&T included) as to when they will ship out their 6.1 rom. I've heard July (which has passed), August, and September, as well as the cynical "Never".
Your best way of knowing is that it'll most likely be a few months after everyone else has done it and moved on.
edit: Just to add some more hearsay, check out the AT&T forum here. Some say AT&T is preparing their support staff for 6.1 questions. If true, then it's a positive note. But once again, this is all hearsay till there's an official note from AT&T. And even then it's not set in stone.
Ok XDA, step up!
LOL...come on you guys, there are confirmed reports that the "official" at&t roms have been spotted in the tilt. You mean you guys haven't been able to find one
to hack into yet? LOL....
Just kidding. After the "official" tilt rom comes out, I'll think if I want that or one of the cooked ones. I don't know if I want to bother with a cooked one. If my phone goes down, I'm screwed. I use pocket word, outlook, excel, acrobat dozens of times a day. I go through screen protectors (I use the old style palm transcriber) about once a month or more.
Seriously...keep up the work you cookers!
Dont Know
I spoke to ATT CS regarding same last week. She told me that , Its available with ATT but she is not sure when we will get it. Other thing she told me was to check the windows update in the phone, whenever they wil make it official for upgrade we can get upgrade via windows update.
I dont know if any other reason is there, but hope to get it ASAP, and looking forward to explorer 6.1
Cheers!
Amey
Whats really funny about this is that my local ATT Store now has signs next to the Tilt saying "Now Loaded with WM 6.1" or something like that, listing the threaded texting and other benefits. I asked the rep what the deal was and he said it would be available shortly, so I asked why the sign was out now and he said because they were told to put them out.
kbcherry said:
Whats really funny about this is that my local ATT Store now has signs next to the Tilt saying "Now Loaded with WM 6.1" or something like that, listing the threaded texting and other benefits. I asked the rep what the deal was and he said it would be available shortly, so I asked why the sign was out now and he said because they were told to put them out.
Click to expand...
Click to collapse
My Local Store Norfolk VA had the same sign up when I asked about it manager took sign down and said its not out yet
I've never been able to get WU to work. Tried data connection & wi-fi, always says the same thing...connection with server cannot be established, or something similar.
amey said:
Other thing she told me was to check the windows update in the phone, whenever they wil make it official for upgrade we can get upgrade via windows update.
Click to expand...
Click to collapse
Wow... I wouldnt think you could do that through wu.... I wonder if it could still brick it... Like if the connection goes down.
amey said:
she told me was to check the windows update in the phone, whenever they wil make it official for upgrade we can get upgrade via windows update.
I dont know if any other reason is there, but hope to get it ASAP, and looking forward to explorer 6.1
Click to expand...
Click to collapse
To date MS has done nothing with the update function.
WM6.1 will require a complete ROM replacement and there is no way they can do this via an update downloaded to the phone. Like the other ROM update from earlier this year, when this is officially available it will be posted for download on HTC's site and will need to performed from a connected PC.
blue_94_trooper said:
when this is officially available it will be posted for download on HTC's site and will need to performed from a connected PC.
Click to expand...
Click to collapse
Yes, i have talked to the people from HTC, and when it is ready which 'should be soon' then go to www.htc.com -> pick your country -> support -> choose your phone -> updates
Its out on the UK O2 site, just found it. Now if I install it I will have to re install all my apps and stuff again wont I ?
Any way I can make a complete back up of my phone and the apps as is , so I can go back to my 'working ' set up if I come up with problems ?
Thanks
AT&T Tilt Gets Windows Mobile 6.1 ROM Upgrade
Get it here on Mobiletopsoft - http://www.mobiletopsoft.com/board/3...m-upgrade.html
or on HTC site - http://www.htc.com/us/SupportDownloa..._id=67&cat=all
http://www.htc.com/us/SupportDownloadList.aspx?p_id=67&cat=all
ilordvader said:
Get it here on Mobiletopsoft - http://www.mobiletopsoft.com/board/3...m-upgrade.html
or on HTC site - http://www.htc.com/us/SupportDownloa..._id=67&cat=all
Click to expand...
Click to collapse
neither of these links go anywhere
I was at a blog this morning and it was stated there that the ROM was at the HTC.com site stated above. As everyone knows, it is not there now. Although one of the comments on the page states the following that I found interesting: "HTC had the ROM upgrade available breifly. Then they removed the upgrade but left the page declaring that 6.1 was available. Now the page that was declaring WM6.1 is gone and refers to the WM6.0 rom from February. A few people had success in getting the 6.1 ROM image." Whether or not this is true can not be determined, but at least it gives me hope that it may be released soon (although we have seen this happen many times in the past).
My source for this info: http://blogs.msdn.com/jasonlan/arch...-6-1-upgrade-for-at-t-tilt-now-available.aspx
if anyone downloaded it, I can't figure out why it hasn't made its way over here somewhere. From the looks of the post count on the at&t forum site, there are 2,352,465.5 people waiting for it LOL.
Try it now -
http://www.htc.com/us/SupportDownloadList.aspx?p_id=67&cat=all
you mean this one....if you click download it shows wm6.0 rom 1.62.502.2 not the one listed.
http://www.htc.com/us/SupportDownload.aspx?p_id=67&cat=1&dl_id=68

Update for WM6.1 S730 confirmed

I just called HTC europe and they told me an update for s730 is in progress.
they didnt tell me when but sometimes this coming months.
Wicked!
gr. Rob
Wicked! Why didn't you ask when?
gr. Rob
rob205gti said:
Wicked! Why didn't you ask when?
gr. Rob
Click to expand...
Click to collapse
i did ask but she didnt know exactly when.. she said in the coming month or 2
Unfortunately I was told the same thing ("about a month or two") about 6 months ago.
HTC support is very disorganized, and even to get that out of them I had to go through about 5 different people, who all spoke very broken English.
I will not be buying another HTC product; ever.
np247 said:
Unfortunately I was told the same thing ("about a month or two") about 6 months ago.
HTC support is very disorganized, and even to get that out of them I had to go through about 5 different people, who all spoke very broken English.
I will not be buying another HTC product; ever.
Click to expand...
Click to collapse
frankly .ur reply made me sick.
do u mean u a going to buy another brand who hires good english speaking workers?
after all htc is the brand from taiwan. they speak chinese.
Depending on which departments he was at broken english might not be a good thing. Their offices in Taiwan yes broken english is understandable. But their main customer support line should have a few people if not everyone who can speak english decently. Europe and the North American region have a fair ammount of people purchasing their devices who speak english in one of its flavors.
I think that the language issue hit more upon that user due to the lack of informative people he kept getting transferred to time after time.
(At least I hope that's all it is )
any updates for now?
I'm looking for original S730 ROM.
I have WM6.1 by Alcaline but
-I can't synchronize ActiveSync (corp policy WM only)
-Internet shring don't work
-often freeze
I want rollback to original ROM but can't find it.
neverhood said:
I'm looking for original S730 ROM.
I want rollback to original ROM but can't find it.
Click to expand...
Click to collapse
I was downgrading a week ago (for the same reasons). ROM is in Wiki (see bottom of page), i used RUU_Wings_HTC_WWE_1.31.405.1R2_radio_sign_25.62.30.03_1.58.17.02_Ship.
bigsponge said:
frankly .ur reply made me sick.
do u mean u a going to buy another brand who hires good english speaking workers?
after all htc is the brand from taiwan. they speak chinese.
Click to expand...
Click to collapse
ur = you are? or did you mean you're? your perhaps?
If I spend a large sum of money on a cell phone, with a warranty, I expect the company to honour it. Being given the run around by people reading off screens with no follow-up is bad customer service. Them not being able to speak passable English is also annoying. Nothing sick or inappropriate about that one champ. If another brand offers me better support, and cares after the customers after the purchase, I will (and did) go that route.
Also, in Taiwan they speak both Chinese and Taiwanese. I visited almost a year ago with some of my co-workers. Just an FYI, bud.
np247 said:
Unfortunately I was told the same thing ("about a month or two") about 6 months ago.
HTC support is very disorganized, and even to get that out of them I had to go through about 5 different people, who all spoke very broken English.
I will not be buying another HTC product; ever.
Click to expand...
Click to collapse
yeah, don't trust the date
I was cheated once and now I won't believe any rom release dates anymore until it is actually released on their site
Email from HTC Support:
"Good Day Thank you for your inquiry about the HTC S 730. Currently there are only plans to upgrade the following devices to Windows Mobile 6.1: HTC TyTN II (Already Available) HTC Touch Cruise HTC S730 There are currently no plans to supply this update for any other handsets. When the update is available it will be in the Support section on www.htc.com under Downloads. Please not that the download is only available for HTC branded handsets, i.e. handsets that are not from a network provider such as Orange, T-Mobile, O2 etc... Please do not reply to this email as this email address is not monitored for replies. Best regards, Tebogo Ndlela HTC Europe"
Drobcek28 said:
Email from HTC Support:
"Good Day Thank you for your inquiry about the HTC S 730. Currently there are only plans to upgrade the following devices to Windows Mobile 6.1: HTC TyTN II (Already Available) HTC Touch Cruise HTC S730 There are currently no plans to supply this update for any other handsets. When the update is available it will be in the Support section on www.htc.com under Downloads. Please not that the download is only available for HTC branded handsets, i.e. handsets that are not from a network provider such as Orange, T-Mobile, O2 etc... Please do not reply to this email as this email address is not monitored for replies. Best regards, Tebogo Ndlela HTC Europe"
Click to expand...
Click to collapse
Funny. I was given the exact same reply yesterday.
Only thing that bothers me is that the upgrade for the TyTNII has been released some time ago (correct me if I'm wrong) and the upgrade for the Touch Cruise has also been released several weeks ago. They don't mention the upgrade for the Touch Dual which has also recently seen daylight. So I hope they know what they are talking about. Anyway it gives some hope though.
I doubt it'll be any better than Alcaline's excellent version.
The cooked are crap only the SMS chat owns
Official new ROM out
So, the update file is finally posted on the HTC web site.
I installed, and it seems to run fine, but too early to give a final opinion. Memory management 'feels' better.
BTW: Where in the version numbers does one see it's really 6.1? And is there a list out there of improvements over 6.0?
Hi Hfrank,
version number: start -> settings -> about -> in top of screen.
Is there an sms-chat in the update?
"About" only shows: Windows Mobile 6 Standard
CE OS 5.2.1622 (Build 18128.0.4.4) - so not easy for someone like me to see the exact version (if I didn't know better I'd think OS 5.2 means WM 5.2, not 6.0 or 6.1 .
"Is there an sms-chat in the update?"
Haven't found one yet.
The more I think about it, it seems this is a bugfix update, but not update to 6.1...?
Hi
There isn't coming any 6.1 update for this phone. On the swedish site www.mobil.se there was a couple of weeks ago a chat with Christer Högström from HTC.
I asked him when the 6.1 update was to be released and the answer in swedish was:
"Det var planerat att uppgrader S730 till Wm6.1 men med den minnes kapasitet som finns på produkten blev det lite svårt att ge kunden en bra upplevelse. Där emot kommer vi med en Standard uppdatering till S730 om ca 2 veckor som förbättrar radio stabiliteten."
Quick translation: It was planed to upgrade s730 to WM 6.1 but with the memory capacity on the product it became hard to give the user a decent user experience. But we will come with a standard update that will improve radio stability.
Heres is the chat: http://www.mobil.se/ArticlePages/200810/28/20081028094638_MOB813/20081028094638_MOB813.dbp.asp
Sorry guys!

There will be no official wm6.5 update!

Hi,
I emailed HTC recently asking them about a wm6.5 update, since I was told over the phone by HTC that a 6.5 update will be released for the diamond as the "Software Dept." is working on it.
I also asked if they went going to update it, was there a chance of a android firmware
So I got a email back yesterday ( 17 Jan 2010)
Thank you for contacting HTC Customer Service Support,Matthew.
We hope you are well. We greatly appreciate your time in sending us this email.
HTC provides software upgrade for the following models: Touch Pro2, Touch Diamond2 and Snap. These models are entitled for WM6.5 by Microsoft’s upgrade package as the models were launched just before WM6.5 was released. We regret to inform that this upgrade package is not available for models prior to the abovementioned 3 models.
However, what we can do is to forward your request to the appropriate dept. For now though, there are no plans yet. We shall take down your email address, ----------, and keep it on our active file. Once we have news in the future regarding its availability, we shall notify with you via phone or email.”
Should you wish to call us instead, please feel free to do so, and refer to ticket# *********
HTC AU Support hotline is + 1300 482 482 ,
business hours are from 8am to 8pm AU
time, Monday to Saturdays, except public holidays
Thank you again, for taking time to send this email.
There you go.
I Really hope that a good cooked version of Android can be made.
Hi,
Can you post the email address.
If we all send emails then they might change their mind.
EMAIL THEM
ITS
ContactUs[at]htc.com

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