Push Mail Button Grayed Out - 8125, K-JAM, P4300, MDA Vario Software Upgrading

Before you flame me, I read through all 4 million pages and used search but no help.
After I upgraded to new QTEK ROM, my Push Mail button has been grayed out in the COMM manager. Does anyone know how to turn this on ? please help.
thanks

you'll have to setup an exchange source under ActiveSync before you can click on the button

Related

DirectPush & Notification OK

Dear All,
I have tested TWO Universal and an Wizard with this configuration:
Universal with M5000 Orange UK ROM (Orange CH)
Wizard with T-Mobile Rom 2.17..7.2 WWE (Swisscom CH)
The DirectPush work perfect with my Exchange Server 2003 SP2. The New E-mail notification took 2-3 sec to arrive to the device since the exchange server received the e-mail.
When the device is switched on I see the notification message on the screen and I hear the sound.
When the devide is in standby i hear the sound and the vibrating device with blinking led, but the screen remains off.
Traffic: I have tested only 2 hours but I have seen that the device use 5-7 kb / hours with 0 e-mail.
Thank you very much to all xda staff!!
OK - I will bite on this one. How is your setup different from that of (I believe) every other Wizard owner who does not receive vibrating notificatios of an incoming email when the device is in standby (i.e., both backlight and screen are off)? I would really like to know as this is a major problem for me, and several others, as discussed on a number of threads.
Settings
Hi matchtrader,
First to know is that my first device is a Qtek9100.
Yesterday I downloaded the
186504-ruu_9100_2170702_21707102_20710_qtek_wwe_ship.exe
and upgrade my Qtek.
With this release I had some problem with push (e-mail take 10 minutes or more).
After that I made some check on my exchange, just disabled the security. I made sure my account has Uptodate rights (user management)
After that I downloaded this ROM:
CUSTOM_RUU_Prodigy_2170702_217_20710_TMO_US.exe
After the update I just set the notification "new e-mail message" to vibrate and blink.
If I can help someone I can set up some Exchange accounts to test
I work with an Exchange 2003 SP2 on Windows Server Enterprise 2003 R2 with Microsoft ISA 2006 Server Enterprise in loadbalancing (2 servers)
Re: Settings
Moresi said:
Hi matchtrader,
First to know is that my first device is a Qtek9100.
Yesterday I downloaded the
186504-ruu_9100_2170702_21707102_20710_qtek_wwe_ship.exe
and upgrade my Qtek.
With this release I had some problem with push (e-mail take 10 minutes or more).
After that I made some check on my exchange, just disabled the security. I made sure my account has Uptodate rights (user management)
After that I downloaded this ROM:
CUSTOM_RUU_Prodigy_2170702_217_20710_TMO_US.exe
After the update I just set the notification "new e-mail message" to vibrate and blink.
If I can help someone I can set up some Exchange accounts to test
I work with an Exchange 2003 SP2 on Windows Server Enterprise 2003 R2 with Microsoft ISA 2006 Server Enterprise in loadbalancing (2 servers)
Click to expand...
Click to collapse
Just to be clear on this, if you put your device in standby (screen off), and send yourself an email, the device will vibrate when the email is pushed to your device?
You seem to be the only one of hundreds that this actually works for.
quick question:
When you go into activesync and tap menu followed by schedule, do you see an additional link to set for "as items arrive" or do you only see an Adjust peak times to fit your schedule link. These links are at the bottom of the screen btw..
mine will make a sound and vibrate in Standby mode ONLY if I have the Outlook client hidden or closed in other words it works if you have the mail client on the background or closed at all
fx4rover said:
mine will make a sound and vibrate in Standby mode ONLY if I have the Outlook client hidden or closed in other words it works if you have the mail client on the background or closed at all
Click to expand...
Click to collapse
fx4rover -- I am assuming you have the AKU2 ROM upgrade applied? What you are saying doesn't work for me and to my knowledge hasn't seemed to work for anyone else using what I understand to be the latest Qtek or K-Jam ROMS. Thanks.
On ActiveSync I see only one link at the bottom: "adjust peak times".
The first time I set up an account I see two links, but I've noticed that this happan if Exchange 2003 isn't configured for Push.
The first time The DirectPush button is pressed, the Device check if the server accept push and remove the other link where you can set the SMS address of the device...
When my phone is in Standby Mode and I receive an e-mail, I hear the sound, the phone vibrate e I see the light flashing... but the screen remains off and the phone remains in standby mode till i press the power button...
This works with my device and other 2 M5000 configured on our server...
Moresi said:
On ActiveSync I see only one link at the bottom: "adjust peak times".
The first time I set up an account I see two links, but I've noticed that this happan if Exchange 2003 isn't configured for Push.
The first time The DirectPush button is pressed, the Device check if the server accept push and remove the other link where you can set the SMS address of the device...
When my phone is in Standby Mode and I receive an e-mail, I hear the sound, the phone vibrate e I see the light flashing... but the screen remains off and the phone remains in standby mode till i press the power button...
This works with my device and other 2 M5000 configured on our server...
Click to expand...
Click to collapse
This is strange. Does anyone else running the T-Mobile ROM see this behaviour? Cerainly neither the K-jam ROM nor the Q-Tek ROM works this way as documented in numerous threads.
matchtrader said:
fx4rover said:
mine will make a sound and vibrate in Standby mode ONLY if I have the Outlook client hidden or closed in other words it works if you have the mail client on the background or closed at all
Click to expand...
Click to collapse
fx4rover -- I am assuming you have the AKU2 ROM upgrade applied? What you are saying doesn't work for me and to my knowledge hasn't seemed to work for anyone else using what I understand to be the latest Qtek or K-Jam ROMS. Thanks.
Click to expand...
Click to collapse
Yes I do have the update with the DirectPush, and since I applied the upgrade it has been working fine, I just need to have the mail client on the background, if I have it in front the notification will not work
this is the file that I used fot my phone, a Cingular 8125 :CUSTOM_RUU_WIZARD_217_AKU2_CINGULAR_WWE.exe
@summiter:
Is the rom that fox4rover installed your Qtek based AKU2 customization for the Cingular 8125?
@fox4rover:
I have been unable to reproduce your success on my Qtek equipped 8125. I can get the light to flash, but vibrate doesn't work when I'm in standby mode. I specifically started outlook and made sure it was running in the background.
I have verified that if outlook is the foreground app then notifications seem to be completely disabled. That appeared to be the case on my original ROM when running AUTD1.0 as well.
@moressi:
Ok, I'm convinced you have AUTDv2.0 based direct push up and running on your device. Could the T-Mobile AKU2 ROM actually contain the vibrate fix?
well i'm using the exact same ROM (the Qtek 2.17 customized for Cingular ROM) and on standby (even with outlook in the background) i don't get the vibrate at all. i DO however get the LED flashing, but that's it. MS has said that they did not add this feature to save battery life.
Can someone please send me the instructions on how to set up push mail. I upgraded my 8125 to this ROM yesterday...
Qtek ROM RUU with CING Splash:
ftp://xda:[email protected]/Up...s/CUSTOM_RUU_WIZARD_217_AKU2_CINGULAR_WWE.exe
after doing so I see new options in the COMM manager and I see an icon that appears to be a push email icon but when I try to select it it just stays greyed out, won;t do anything. Could someone please help me get this set up.
Thanks,
Geno
hpgeno said:
Can someone please send me the instructions on how to set up push mail. I upgraded my 8125 to this ROM yesterday...
Qtek ROM RUU with CING Splash:
ftp://xda:[email protected]/Up...s/CUSTOM_RUU_WIZARD_217_AKU2_CINGULAR_WWE.exe
after doing so I see new options in the COMM manager and I see an icon that appears to be a push email icon but when I try to select it it just stays greyed out, won;t do anything. Could someone please help me get this set up.
Thanks,
Geno
Click to expand...
Click to collapse
Have you tried setting it up through Active Sync by entering your exchange server settings when creating a new partnership?
I sure didn't. Do I need to create a new partnership to do this?
there's PLENTY of threads on how to properly enable push e-mail. but the gist is:
connect to an exchange server that has SP2 AND push e-mail enabled. enter the server settings in active sync on your phone (or desktop), then sync. push e-mail should automatically be enabled when you sync, and just make sure the push e-mail icon in teh comm manager is enabled. that's it.
hpgeno said:
I sure didn't. Do I need to create a new partnership to do this?
Click to expand...
Click to collapse
I'm sure their are other ways to do it, but I do it by creating a partenership via active sync on my laptop. You also need to make sure that push email is enabled on your and exchange server and it is running SP2.
Sleuth255 said:
@summiter:
Is the rom that fox4rover installed your Qtek based AKU2 customization for the Cingular 8125?
@fox4rover:
I have been unable to reproduce your success on my Qtek equipped 8125. I can get the light to flash, but vibrate doesn't work when I'm in standby mode. I specifically started outlook and made sure it was running in the background.
I have verified that if outlook is the foreground app then notifications seem to be completely disabled. That appeared to be the case on my original ROM when running AUTD1.0 as well.
@moressi:
Ok, I'm convinced you have AUTDv2.0 based direct push up and running on your device. Could the T-Mobile AKU2 ROM actually contain the vibrate fix?
Click to expand...
Click to collapse
Yep that's the ROM I built.
As for the T-MO AKU2 ROM, it is based on the QTek (as is mine), so its exactly the same save for the customizations in extended ROM.
One important note is that if you enter the SMS address for push, you will get an SMS charge for every e-mail retrieved. I noticed that this morning with my T-Mo service.
Unless there is a way to get around it... What is your guys' experience with this? Is there a way to not have to enter the device's address?
HazChem said:
One important note is that if you enter the SMS address for push, you will get an SMS charge for every e-mail retrieved. I noticed that this morning with my T-Mo service.
Unless there is a way to get around it... What is your guys' experience with this? Is there a way to not have to enter the device's address?
Click to expand...
Click to collapse
If you have to enter an SMS address for push, you don't have the latest ROM.

MSFP issues with new 2.25 CWS ROM? Am I missing something?

Hey everyone,
I'm new to these boards but have been a long time PDA/phone user. Last night, I downloaded and installed the 2.25 ROM for my Cingular 8125 device and setup my Exchange account.
I have an MS Exchange 2003 SP2 mailbox and setup Direct Push, but the e-mails still take a minute or two to get to me when a Blackberry or GoodLink take about 15 seconds. It seems that the Exchange server just pushes out an IP packet to my phone to make it go through the [seemingly wasteful] process of performing an ActiveSync operation. So constantly my connection arrows are alternating between "connected" and "ActiveSyncing." To me, it's almost as slow as the old SMS push-pull method.
Furthermore, it seems that (a) my ability to sync my subfolders is gone. Previously, I could select folders to sync to my device from my device. Now, I can select all my folders, but they are all empty (except my Inbox). If I go to Menu -> Tools, the "Manage Folders" option is greyed out. I cannot tap and hold a folder to sync it. And (b), the option to manually "send/receive" is also greyed out. If I turn DirectPush off (which I do at night to prevent receiving my emails), I have to open the ActiveSync application to get my e-mail instead of previously being able to tap Menu -> Send/Receive from the Messaging program.
Is this normal? Are these the results that others are seeing from MSFP? Finally, are there any other noteworthy improvements in this ROM other than MSFP? If this is the case, and there are no other improvements, wouldn't it behoove me to revert back to the previous ROM?
Thank you in advance for you help and insight!
-M-
The messaging app can switch between SMS, Email and MMS. You can switch it by press Email button on top left corner or by changing accounts in menu. Sounds like all you issue is related to the fact that your messaging app is currently in other accounts like SMS or MMS.
foxbat121 said:
The messaging app can switch between SMS, Email and MMS. You can switch it by press Email button on top left corner or by changing accounts in menu. Sounds like all you issue is related to the fact that your messaging app is currently in other accounts like SMS or MMS.
Click to expand...
Click to collapse
Foxbat,
Thank you, but I am in the Outlook E-mail account. I'm pretty savvy about these things to know at least that much!
I'm still not able to manage my folders or manually send and receive and I still feel like there's a longer lag time than Blackberry or GoodLink.
Are you using the MSFP ROM with an Exchange 2003 SP2 account? If so, what are your experiences?
Thanks again!
Yes, I'm using MSFP on 2.17 ROM right now. I have none of your issues.
i can just say that it doesn't sound like the MSFP is actually working in your case. Once i switched to directpush, my messages are on my phone within 5 seconds, no activesync whatsoever. same for calendar, tasks and contacts.
i have a tmo blackberry and a tmo mda - i tested sending messages to both at the same time, on average the mda receives the message about 1 second later than the blackberry - an extrememly nice improvement.
The send/receive option in Outlook account is always greyed out, you can only receive email there by syncing or push mail. there is a thread on this on this forum, called Pocket Outlook Account is worthless or something like that.
Koksie said:
The send/receive option in Outlook account is always greyed out, you can only receive email there by syncing or push mail. there is a thread on this on this forum, called Pocket Outlook Account is worthless or something like that.
Click to expand...
Click to collapse
Wrong. It works just fine all the time for me in 2.17 ROM and 2.24 ROM (I skipped the worthless 2.25 Cingular ROM). I don't know what's wrong with OP's issue. Maybe he should re-examine the settings or do a hard reset.
I had a similar problem when I updated my ROM. Send/recieve and Manage Folders was greyed out. I fixed it by deleting the sync to my exchange and re-adding it through active sync on my PC. From active sync on the PC double click Exchange server. Click the "delete server" button. Wait for it to sync and remove all your emails from the phone. Then go Tools > Configure Server Source and add it back in. This worked for me.
If that doesn't work, you can select folders in active sync. That also worked for me before I deleted and re-added my exchange. Not as handy as being able to do it from the phone though.
edit: oops. old thread. Is it 2007 already? :O Oh well, the info may help someone...
peon said:
edit: oops. old thread. Is it 2007 already? :O Oh well, the info may help someone...
Click to expand...
Click to collapse
It's helped me! Thank you so much peon!

Can't turn direct push on in the comm manager and have no option for GPS!!!

Ok I have looked and looked and cant find anyone haveing this problem. In my comm manager that my tilt came loaded with it will not even let me select direct push. Its just grayed out. Also there is no option to turn off or on the GPS in this comm manager. Anyone know how I can fix the direct push and where I can get a comm manager that shows the GPS? Thanks
You've got to set up your email account first. As for the GPS, I use franson GPSGate which allows me to close the GPS & also share multiple apps with the gps reciever. Otherwise you can only use one gps app at a time. I don't know of any commanager that integrates gps.
The GPS turns on automatically when something *a GPS program) accesses it and turns off when access is discontinued.
I have several email account set up. I have hotmail gmail and aim accounts set up.
Oh and thank you for the answer about the GPS I just wasnt sure.
NemesisX2047 said:
I have several email account set up. I have hotmail gmail and aim accounts set up.
Click to expand...
Click to collapse
sorry, but you can't get direct push on free web email. You need a properly configured Exchange server for you phone to connect to via ActiveSync for microdoft direct push to work.
There are hosted exchange solutions that will give you an account on an exchange box, but they cost
Thank you so much for all your replies!!! Lol Does anyone know how to do multiple IE windows on the tilt? Sorry for my ignorance.
NemesisX2047 said:
Thank you so much for all your replies!!! Lol Does anyone know how to do multiple IE windows on the tilt? Sorry for my ignorance.
Click to expand...
Click to collapse
Spb Pocket Plus is great for that (and a bunch of other things). The most recent version even allows tabs.
You'll have to buy it, but you can do a full trial first. While you're there, check out the rest of their title too. Spb is the best pocket pc developer in my mind. I have 5 of their apps on my tilt.
If you do end up using SPB, PM me to discuss the full version if you like

Got AT&T Tilt... Got questions

Alright, I just got my tilt, so if these are newbie questions sorry, I tried lookin around couldnt quite find the solutions to my problems... so here we go
#1 I got the HTC homescreen installed, and like it, but the icon for mail takes me to email sample, not my exchange account, how do i change that?
#2 I used to have a 8125, and I remember it had a program called terminal i believe that allowed me to do a remote desktop connection to a computer... Is this software available for the tilt?
#3 I had a T-Mobile dash for while, running the HTC s620 rom, in it, it had internet sharing i think it was called, where i could just hook my phone to my laptop and i could use its gprs connection for internet... Is the tilt able to do this?
Well gosh, higherbeing..... did you even search for these answers or did you at least bring a spoon so someone can feed you?
i tried... it gave me no results no matter what i entered
Let me take #2 for you...... I just drumed up a bunch of hits.
http://www.google.com/search?as_q=t.../forum.xda-developers.com&as_rights=&safe=off
See if that is a starting place for you
thanks grizzley, with that link i was actually able to answer #3 and many more questions i had stored up yet i cant find a solution yet to #1
OK, I think I've got #1 after playing around abit. Not sure if this is the correct way of doing it, but it works!
Press the Mail Icon
Go to Menu > Tools > Options
If you want it to automatically open on your exchange account, ensure "Display Account Picker when opening Messaging" is TICKED. Ticking it will enable the phone to ask you which account you want to go into when you press the Mail Button.
Press OK to close, and close all running apps to get back to today screen
Now press the Mail Button again
Select your Exchange from the list of accounts
Then press the X (close) to exit the account
Press your mail button again
It should have automatically highlighted your Exchange account (i.e. it should be green).
Select Menu > Options
UNTICK "Display Account Picker when opening Messaging".
Press OK
That's it. It should now automatically open your exchange when you press the mail button.

Diamond new email account problem!

Helle everybody,
ive got a realy annoying problem with setting up a new email account.
when i press on new account (at the TF3D menu) i have to input my email and email password, when press next it says settings found for hotmail.com, press next to dowload email settings. when i press next it opens my opera browser and it connects to the windows mobile website, but it doesnt create a email account on my diamond. annyone famous with this problem?
i would realy appreciate if someone can help me
yours,
ruubs
you need to download windows live meesenger and install it.
after that try again set up email it should work
i already got windows live messenger on my diamond so thats not the problem?
annyone else? solve my problem pleas

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