Database Develop

Exchange SP2: PUSH email Problems with Exchange

I know this is a little off topic, but was wondering if anyone has experience running Exchange SP2 with PUSH EMAIL. My hosted Exchange ISP is telling me that they do not support PUSH email (new ActiveSync) because there are major problems with the stability of the release... isnt this BS, I thought once you have SP2 you should automatically have PUSH email.
IDEAS?

they have to enable push e-mail support in Exchange, it's not automatically enabled by default. once that's enabled, push e-mail should work like a charm. as for stability of sp2, that's highly unlikely as i know countless places that are running sp2 and push e-mail JUST fine.

that's not entirely accurate. Direct Push is enabled by default, but they can disable it. It is likely that they have, if they feel that it doesn't work right.

ChrisSpera said:
that's not entirely accurate. Direct Push is enabled by default, but they can disable it. It is likely that they have, if they feel that it doesn't work right.
Click to expand...
Click to collapse
I'm not sure that it is, it's a while since we updated our servers to sp2 but i'm pretty shure you have to put the tick in the box for enable direct push email in the mobile services prefrences before push will work.
Then again it is a while since we updated and I may be mistaken..

Has ne1 here been able to get Push to work? I installed the Exchange service Pack and enabled HTTP push. My WM5 wizard does a manual sync fine via GPRS, but when I check off up to date receipt, it keeps asking me for the phone's SMS number...
Has ne1 encoutered this prob? I wonder if it makes a dif if my Phone OS is French while Exchange server is in English
Thanks

footang said:
Has ne1 here been able to get Push to work? I installed the Exchange service Pack and enabled HTTP push. My WM5 wizard does a manual sync fine via GPRS, but when I check off up to date receipt, it keeps asking me for the phone's SMS number...
Has ne1 encoutered this prob? I wonder if it makes a dif if my Phone OS is French while Exchange server is in English
Thanks
Click to expand...
Click to collapse
Ours is working fine, It sounds like your setup stil to use the autd way ie. via a sms message or an email 2 sms gateway, have you put the phone in the cradle and synced since installing sp2 and enabling direct push, also we enabled the enforce divice security feature and set a password on the phone.
BTW is you deviced using an updated rom with the push facility (aku2) ? as soon as we updated our devices the divice address feature in activesync was removed.

BTW is you deviced using an updated rom with the push facility (aku2) ? as soon as we updated our devices the divice address feature in activesync was removed.
Click to expand...
Click to collapse
Good question. Im not sure. My Phone is WM5 with ROM ver 1.3.1.11 FRA and operator version 12.3.5.107. How can I know if it has this AKU2? I though all versions of WM5 were PUSH enabled...
Also, did you have to install a certificate on your phone and server? Ours doesnt have one...
thanks

No only the newest roms for the wizard have the AKU2 update in them they have been officially released in the last few days on Imates ftp, and yes you need a security cert on the server and the phone for it to work if s your own certificat the device will have to be application unlocked to install the cert.

OK, thanks for the info. I guess I need to updgrade my ROM
I saw there are quite a few posts regarding the upgrade for the wizard. Could you recommned me which version you installed exaclty and where you got it? its good to use something tried, tested and true....
(Im on an HTC Wizard, dubbed M300 from Orange)
Thanks

We are using a Beta Test Rom on the tornado (qtek 8310) but there is an official released rom for your device from Imate I think.
Have a quick search for wizard rom
I found this it may be what you need
http://forum.xda-developers.com/viewtopic.php?t=44022&highlight=wizard+rom

Many Thanks, I'll try it out

@footang:
Your device has AKU2/MSFP if the connection manager has a Microsoft Direct push button.
You need to set up the activesync exchange connection on your wizard with that button engaged to get direct push with no SMS required. I posted specifics in the Wizard forum.

WM6 HTML Email Question

First of thanks to all you guys for such an amazing forum, I really have learned a great deal from reading the posts.
That said, I'm running WM6 PV3 version on my MDA with push mail enabled from an exchange server (mail2web). I receive mail no problem but am unable to view HTML mail, I thought that was a feature of of WM6? I have a "Get HTML" under Menu/View, but it's grayed out - what gives? Anyone have any ideas or suggestions? Thanks all!

The Exchange server needs to be running Exchange 2007 for HTML on WM6.

mplep said:
The Exchange server needs to be running Exchange 2007 for HTML on WM6.
Click to expand...
Click to collapse
That's what I figured. Thanks for saving me a great deal of aggravation in trying to fix WM6 when the issue is with the Exchange server.

mplep said:
The Exchange server needs to be running Exchange 2007 for HTML on WM6.
Click to expand...
Click to collapse
Thank you, I was just getting ready to SEARCH all over creation. But your answer saved me a lot of time...

mail2web Exchange Servers
When will you upgrade to Microsoft Exchange 2007?
Answer: mail2web.com is planning to upgrade all customers from our current Exchange 2003 platform to the new Microsoft Exchange 2007 platform, after its release. All customers Business Exchange Professional customers will receive a free upgrade to Outlook 2007. Microsoft Exchange 2007 is expected to be released in early 2007. The timing of this upgrade is still to be determined and is in part dependant on the release date of Exchange 2007.
Source

anyone know of any services that offer exchange 2007 push mail. how about 4SmartPhone?

mplep said:
The Exchange server needs to be running Exchange 2007 for HTML on WM6.
Click to expand...
Click to collapse
You should add it to the wiki
--M

grinny11 said:
anyone know of any services that offer exchange 2007 push mail. how about 4SmartPhone?
Click to expand...
Click to collapse
they don't (so far) - I am using it - no HTML here...

thanks DoctorT
there is an article here
http://www.geek.com/news/geeknews/2007Feb/lab20070207002377.htm
that suggests that their service does offer html email. i was about to sign up for it to try it out. i really want push html email.

grinny11 said:
thanks DoctorT
there is an article here
http://www.geek.com/news/geeknews/2007Feb/lab20070207002377.htm
that suggests that their service does offer html email. i was about to sign up for it to try it out. i really want push html email.
Click to expand...
Click to collapse
that's what I got from the support:
First mail:
According to that site and others that have tested WM6 on 4SmartPhone, if you are using a legitimate version of WM6 you get HTML email for ActiveSync. That feature does not require Exchange 2007.
Click to expand...
Click to collapse
After telling them that this doesn't make sense I got a second mail:
We do not offer Exchange 2007 to our customers yet, and we know that some features of WM6 (like server-side mailbox search) do require Exchange 2007 to work.
However, HTML email does work on WM6 devices when used in conjunction with Exchange 2003 SP2, and that is what the people who reported did, using a normal 4SmartPhone account.
Click to expand...
Click to collapse

4smartphone
I just tried the 4smartphone Pro service to see if it would work for me on WM6I would love to be able to get my HTML mail but I believe this really is a feature we will need to wait for Exchange 2007 to provide. Does anyone know a way to get HTML mail to work? I am using emoze right now and love the push mail,Calendar, tasks that it pushes through. I dont like leaving my computer on but its on most of the time anyway. If anyone has a better inexpensive solution I would love to hear it. Thanks to all in this forum I am just a big nooooob here and love all this stuff.

grinny11 said:
anyone know of any services that offer exchange 2007 push mail. how about 4SmartPhone?
Click to expand...
Click to collapse
I ordered an account from this outfit today
http://www.itsolutionsnow.com
I will let you know how it works out.
I have been using mailstreet but I don't want to wait around for them to upgrade.
http://www.itsolutionsnow.com offers unlimited storage and wireless active sync for only $10 a month USD
Mailstreet is $13 a month for 100meg $4 a month for wireless active sync and $6 a month for an extra 100 meg

I got my new setup instructions very quickly from them and this guy billy was very helpful in setting up some special features for me.
It works great. I love the new outlook web access also. Setup was a snap. From my experience so far I would recomend this company.

Computer9Cowboy are you getting HTML mail through the service? I tried 1and1 and 4smartphone and could not get the HTML part to work on WM6. Please let me know if this works. Thanks,

cyrexpl said:
First of thanks to all you guys for such an amazing forum, I really have learned a great deal from reading the posts.
That said, I'm running WM6 PV3 version on my MDA with push mail enabled from an exchange server (mail2web). I receive mail no problem but am unable to view HTML mail, I thought that was a feature of of WM6? I have a "Get HTML" under Menu/View, but it's grayed out - what gives? Anyone have any ideas or suggestions? Thanks all!
Click to expand...
Click to collapse
If you can live without push mail, POP3 already supports html email. It doesnt matter what server you use. I host my own email on a FreeBSD box here at home. I just have WM6 set to check mail every 15 minutes. I personally dont feel the need to know about email the split second it arrives, so POP3 works for me.

mickeyace said:
Computer9Cowboy are you getting HTML mail through the service? I tried 1and1 and 4smartphone and could not get the HTML part to work on WM6. Please let me know if this works. Thanks,
Click to expand...
Click to collapse
Yes indeed ITSolutionsNow has Exchange 2007, I can do HTML Email, I can set flags on messages and I can do server side search from the device. Plus I merged my archive back in to my account because they support unlimited storage. I don't have to worry about staying under my limit or purchasing extra space.
d0ug said:
If you can live without push mail, POP3 already supports html email. It doesnt matter what server you use. I host my own email on a FreeBSD box here at home. I just have WM6 set to check mail every 15 minutes. I personally dont feel the need to know about email the split second it arrives, so POP3 works for me.
Click to expand...
Click to collapse
Exchange is more than push email it is contacts and calendar also. If I add new info to a contact in outlook it is on my device in seconds. When I add a new date in my calendar on my device it is on my computer in seconds. The new ability to flag messages from the device is pretty useful also.

On a sidenote I've just heard back from mail2web that they are currently testing Exchange 2007 and that they should be going live with it in the summer.

computer9cowboy said:
Yes indeed ITSolutionsNow has Exchange 2007, I can do HTML Email, I can set flags on messages and I can do server side search from the device. Plus I merged my archive back in to my account because they support unlimited storage. I don't have to worry about staying under my limit or purchasing extra space.
Exchange is more than push email it is contacts and calendar also. If I add new info to a contact in outlook it is on my device in seconds. When I add a new date in my calendar on my device it is on my computer in seconds. The new ability to flag messages from the device is pretty useful also.
Click to expand...
Click to collapse
I understand that. I guess it just all depends on how you are using your device. Those features are a lot more useful for a business environment. I use mine for personal use. As infrequently as I update my calendar and contacts, cable syncing is fine for that, and pop3 is adequate email for my uses.
I do understand the advantages of push mail and contacts/calendar syncing. I have a blackberry 7520 that I use for work, and as the exchange and BES server admin, I could easily setup push mail on my XDA, the only problem is I need use of the direct connect radio in the 7520, so for now I keep the 7520 for work use, and the XDA for personal use.

trapper said:
On a sidenote I've just heard back from mail2web that they are currently testing Exchange 2007 and that they should be going live with it in the summer.
Click to expand...
Click to collapse
Yes Mailstreet says they will have it by June.
I have to say that IT Solutions Now is the best deal that I have seen for hosted exchange anywhere, Unlimited storage is huge.

DoctorT said:
that's what I got from the support:
According to that site and others that have tested WM6 on 4SmartPhone, if you are using a legitimate version of WM6 you get HTML email for ActiveSync. That feature does not require Exchange 2007.
Click to expand...
Click to collapse
And this is why I'm leaving 4smartphone in 2 weeks when my yearly subscription is expired. I told them that I would like to have HTML email and they told me that they are not deploying 2007 for another 6 months. I'm a reseller for intermedia.net so I'm going to switch over to them.

WM6 and Exchange email issue

I'm using the Orwell WM6 rom and having problem syncing email with Exchange via GPRS. I can sync calendar and contacts with no problem and desktop sync is ok for email. But everytime I sync 'over the air' my email inbox ends up empty.
It all works perfectly with WM5.
I've read a few posts about problems with Exchange sync but haven't seen any solutions. Does anyone know how to fix this? This might be the only thing that sends me back to WM5 and I really don't want to do that unless I have to.
Thanks.

I tried to reproduce this error but have not been able to... I am using the PDAVIET3 WM6 ROM though, I use push-email and havent had a single issue with this ROM. Maybe you might want to try that wm6 version ( or pdaviet4 )
cheers

hmm I wonder if its because my Exchange is 2003 SP1. I sync on a schedule rather than push. Maybe SP2 is needed to sync with Exchange mail. Its a work server so I have no say in getting it upgraded.
I'll try one of the pdaviet roms. Thanks for the suggestion.

See if your IT guy can run through the settings. The only thing I could think of is he might not have the "Enable unsupported devices" checked. The screen below is of an Exchange server with SP2 installed. I assume that option is also in SP1.

Exchange 2003 SP2 is required to have Pushmail available, the scheduled synch should already work with SP1

I'd have your IT guy check the event logs on the Exchange box ...
I know it's not your decision but I'd really enjoy hearing the rational of your IT dept not installing SP2...
I remember when SP4 for NT blew up several of my servers (gotta love that BSOD!) but this update has been out for over a year and is considered critical.. and quite stable. Actually more stable than SP1...
Steven
MCSE / CCNA

Thanks for those suggestions guys. But it looks like I've got it fixed.
Before flashing one of the pdaviet roms I thought I'd hard reset the Orwell rom and see if that made a differance. And email is now syncing sweetly!
To make it even stranger, before the hard reset I found I could sync my sent items in email if I enabled that, just not the main inbox. Really strange.
I'm now reluctant to add any of the fixes in the Orwell rom for camera, mms etc. just in case they give me the old problem. But who cares. Exchange email sync is number 1 on my list.
Cheers.

Exchange sync

Hi guys,
I don't really know if this is the right place to post. If it isn't, please move it to the right section.
After almost two days I've been able to make the MS direct push work with my Kaiser and my exchange server.
One think I've noticed so far is that if I get an email and this email is moved to a folder by a rule, I will still get it on my kaiser, but it won't notify it by playing the sound neither showing the email counter on the home screen.
Anybody knows if it is possible to solve this issue?
Thanks.

which version did you use
hi,
which version did you use exchange 2003 or exchane 2007
if you use exchange 2007 you have to put your certificate on your phone
else it will NOT work
believe me i also got i working after a couple of days
now i am using exchange 2007 with all the options running !!
m

megasounds said:
hi,
which version did you use exchange 2003 or exchane 2007
if you use exchange 2007 you have to put your certificate on your phone
else it will NOT work
believe me i also got i working after a couple of days
now i am using exchange 2007 with all the options running !!
m
Click to expand...
Click to collapse
I'm using Exchange 2003 SP2.
By the way, it IS actually working, just I don't get any notice about the new emails that go directly in some folders.

I wrote to one of the Microsoft windows Mobile developers Jason Langridge (http://blogs.msdn.com/jasonlan/default.aspx ) a while back about this and it is not currently possible to be notified with WM6 or 6.1. It is something they are going to consider for WM7 which isn't really helpful to your cause.
I hadn't seen this before, but maybe this is what you are looking for http://www.watchflag.com/home
Flexmail 4 might be able to do it: http://www.pocketinformant.com/products_info.php?p_id=mail&dir=wm although there was a problem with MAPI last time I looked.
Rob

megasounds said:
hi,
which version did you use exchange 2003 or exchane 2007
if you use exchange 2007 you have to put your certificate on your phone
else it will NOT work
believe me i also got i working after a couple of days
now i am using exchange 2007 with all the options running !!
m
Click to expand...
Click to collapse
How do you create or put your certificate on your phone? I have the same problem with Exchange 2007.

ericwyk said:
How do you create or put your certificate on your phone? I have the same problem with Exchange 2007.
Click to expand...
Click to collapse
The basics of it are to open your Outlook Web Access page on your PC and 'export' the certificate by clicking on the padlock on the bottle right of the window. Then copy this certificate to your Kaiser, and assuming you are using a ROM from these forums you should be able to just open it in File Explorer and your'll get a message saying the certicate was installed successfully.

configuring Outlook for OWA

Hi All,
I apologize for posting here for a simple thing. I hv HTC Touch Diamond. I want to configure Outlook for my email, calendar etc with my corporate exchange server. Assuming I dont want to synchronize through activesync on my PC. Because from a PC I want to check mails using OWA. If I am not at my desk I want to receive emails on to my mobile.
I have tried all various ways of configuring it. One search has asked me to enable OMA(Outlook Mobile Access) on my corporate exchange server which is not in my hands.
Using GPRS is there a way I can receive corporate emails on to my HTC Diamond ?
Regards
ravi

s_ravi_kumar said:
Hi All,
I apologize for posting here for a simple thing. I hv HTC Touch Diamond. I want to configure Outlook for my email, calendar etc with my corporate exchange server. Assuming I dont want to synchronize through activesync on my PC. Because from a PC I want to check mails using OWA. If I am not at my desk I want to receive emails on to my mobile.
I have tried all various ways of configuring it. One search has asked me to enable OMA(Outlook Mobile Access) on my corporate exchange server which is not in my hands.
Using GPRS is there a way I can receive corporate emails on to my HTC Diamond ?
Regards
ravi
Click to expand...
Click to collapse
Correct me if i'm wrong, but you might wanna use this app: Mobipush
http://www.mobipush.com
It's like a push mail server which will forward any mail to your Diamond...it's free of charge...just give it a try...I'm using it and I love it...
Good luck
Regards,
Jeroen

Pietje_1985 said:
Correct me if i'm wrong, but you might wanna use this app: Mobipush
http://www.mobipush.com
It's like a push mail server which will forward any mail to your Diamond...it's free of charge...just give it a try...I'm using it and I love it...
Good luck
Regards,
Jeroen
Click to expand...
Click to collapse
No Luck. It errors out saying it cannot get IMAP server details.

s_ravi_kumar said:
No Luck. It errors out saying it cannot get IMAP server details.
Click to expand...
Click to collapse
By the way, My company uses BlackBerry.

s_ravi_kumar said:
No Luck. It errors out saying it cannot get IMAP server details.
Click to expand...
Click to collapse
s_ravi_kumar said:
By the way, My company uses BlackBerry.
Click to expand...
Click to collapse
Ahh..I see....well than for now I cant offer you a solution.... sorry...
Keep us posted about your progress allright?
Thanks mate!
Jeroen
b.t.w. if you gonna use the app, type in your server details manually...than (for me) it should work

Thanks Jeroen. I will post any progress I make. Btw isnt it frustrating ? I have WM and outlook in installed , internet is available on mobile and my company uses Exchange Server still I cant receive emails on my mobile.
hmm.. I am sure there will be other people who are interested in or already using by some way.
Thanks again Jeroen.
-Ravi

Although your company uses exchange they need to configure OMA on their servers. Although you say they have OWA that doesnt mean it will work on your mobile. they also need to have a specific version/service pack level on their exchange server.
The fact they use blackberrys suggests they havnt configured the OMA part that you need. If they did then your company will be the only ones who can help you as they will need to supply you with the OMA server address (usually different to your OWA one) and in many cases a certificate to use.
There really is nothing we can do, its all down to your companys IT department.

This is what you have to do:
Go to your Systems Administrator and ask him whether it's possible to receive email on your diamond. Minimal requirements are:
1. Microsoft Exchange Server 2003 with SP2 installed
2. OWA and Mobile access enabled for your user account on your corportate network.
3. The root certificate of your Certificate Authority. This can be a third party certificate like Verisign or one from your own CA within your corporate network.
4. OWA certificate. This is probably the same ssl certificate you use when you try to access your corporate email from the internet like https://webmail.corporate.com
You have to import both the root certificate as well as the webmail certificate on your diamond and configure the settings.
I have configured this many times for my users with both Exchange 2003 and Exchange 2007 and works great.
Good luck and don't hesitate if you need more info.

The others are right in saying that OWA needs to be configured and available. The other snafu is if there is a cert or not... for example, my company does not use a cerrt and had a re-direct... so the real URL is:
http://mail.mycompany.com/exchange
but they publish the URL as
http://mail.mycomany.com
which has a redirect page to the above URL. You need to make sure you have the full URL: http://mail.mycompany.com/exchange when you configure mail and *IF* they have a cert or not... by default I beleive WM6 assumes a cert.

Thanks all for the suggestions. I have asked my company to enable OMA and configure it. But since we are a blackberry shop they said that they cant do it. Mean while I saw BBConnect for Diamond. Can I use this on Diamond to receive emails. Is there anything extra I need to do to work with BBConnect apart from Internet availability on Diamond ?
-Ravi