I encoutered a stange problem:
With detached headphones, my qtek9100 behaves as if they were connected: speaker is silent during everything (mp3 playback, alarms, notifications etc.) except incoming calls :shock: . Built-in microphone is off. Speakerphone option during call is not working.
With attached headphones phone gets usable :?
I did a hard reset once, then flashed new AKU2 ROM - same stuff.
Obviously, it's a hardware problem, but what kind of problem could it possibly be? Connector? (BTW, does anybody know how it detects headphones - it can't be a mechanical sensor, can it?)
Thanks in advance.
marmot said:
I encoutered a stange problem:
With detached headphones, my qtek9100 behaves as if they were connected: speaker is silent during everything (mp3 playback, alarms, notifications etc.) except incoming calls :shock: . Built-in microphone is off. Speakerphone option during call is not working.
With attached headphones phone gets usable :?
I did a hard reset once, then flashed new AKU2 ROM - same stuff.
Obviously, it's a hardware problem, but what kind of problem could it possibly be? Connector? (BTW, does anybody know how it detects headphones - it can't be a mechanical sensor, can it?)
Thanks in advance.
Click to expand...
Click to collapse
It is a mechanical or electrical sensor - most likely mechanical since those are less costly to implement. If it is indeed mechanical, you'll need to locate the flexible switch inside the headphone plug - it's either bent or broken.
If it's electrical, the device detects continuity when headphones are plugged in and then switches off external sound. In this case it may be a component failure, or perhaps something that can conduct electricity has been lodged in the headphone jack.
Sorry I can't give you a precise solution. If I get some time I'll try to take a close look at the jack and see if I can identify possible causes better.
Does anybody know if built-in mic is functioning when headset is connected?
Related
If I receive a call while I have headphones connected through the USB connector the ringer sounds through the phone speaker as well as the headphones (Normal profile). On every other phone I've had, inserting headphones into a jack socket mutes the external speaker.
Is this peculiar to the S730/Wings or the custom USB connector? Is there a fix or hack for it?
I could put the phone on vibrate but then I wouldn't hear the ringtone through the headphones - or probably remember to switch back to Normal when finished!
madferret said:
If I receive a call while I have headphones connected through the USB connector the ringer sounds through the phone speaker as well as the headphones (Normal profile). On every other phone I've had, inserting headphones into a jack socket mutes the external speaker.
Is this peculiar to the S730/Wings or the custom USB connector? Is there a fix or hack for it?
I could put the phone on vibrate but then I wouldn't hear the ringtone through the headphones - or probably remember to switch back to Normal when finished!
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Click to collapse
thats odd, mine just rings thru the headphones, not the phone speaker.
sometimes the music comes out of the speakers eventhough the headphones are plugged in. this is very stupid when im in the bus or train....
it suddenly happens and cant be cured (need to restart)
how can i avoid this?
A.Bagatov said:
sometimes the music comes out of the speakers eventhough the headphones are plugged in. this is very stupid when im in the bus or train....
it suddenly happens and cant be cured (need to restart)
how can i avoid this?
Click to expand...
Click to collapse
The ExtUSB port is designed with a metal contact on the square side (on the "back" of the port) to detect the headphones. Make sure that the contact is made. This may or may not be the problem; but it's a good starting point.
I'm thinking not in my case because the ext speaker is muted for music but an incoming call will activate it?
It sounds like something software related but I don't know where to look.
I had a look at a friend's Kaiser yesterday and that does exactly the same thing (and I tried their HTC media controller in my Wings), so it doesn't look like it's exclusive to this model.
Yes. This was posted also by darksider:
if im listening to music with any application through the earphones, it makes-that the sound is at once also playing through the phone speaker, and i have to restart
hey i have the same problem....
if i am listening to music using the headphone and i become a call, then the ringtone comes through the speakers and also the music that i am listening to.
this is a big problem..
thanks
any solution??!?!
I suffered the same problem in the bus, and was very embarrassed because everybody looked at me and I didn't notice...
You have to report this problem to HTC (or reseller). More responses = better chance to find the solution in upgrade. But you HAVE TO DO IT!!!
Sap178 said:
I suffered the same problem in the bus, and was very embarrassed because everybody looked at me and I didn't notice...
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Click to collapse
EXACTLY the same thing happened to me!!!!!
reporting to the reseller an htc doesnt do anything. the reseller is an idiot an not a professional HTC reseller.... hes gonna be like: WTF are u talking about dude??
and htc support is the biggest crap on the planet...
after sometime my captivate speaker wont let me play any music but all the ringtones are ringing and sound is working perfectly on the loud speaker .. but when i play music from a music player there is no sound .. i did flash the stock rom and still the same problem any help ??
front speaker dosent work either ??
If you think all your volume settings are correct, then answer the following questions:
Can you make phone calls normally?
Yes - front speaker is OK
No - front speaker problem
Is your phone ringing normally?
Yes - rear speaker OK
No - rear speaker problem
Do you have a problem with specific app only?
Yes - check app settings (any updates lately?)
No, multiple apps problem - check your volume settings again
Your description sounds like you are having a software problem with the same app on different ROMs.
Val D. said:
If you think all your volume settings are correct, then answer the following questions:
Can you make phone calls normally?
Yes - front speaker is OK
No - front speaker problem
Is your phone ringing normally?
Yes - rear speaker OK
No - rear speaker problem
Do you have a problem with specific app only?
Yes - check app settings (any updates lately?)
No, multiple apps problem - check your volume settings again
Your description sounds like you are having a software problem with the same app on different ROMs.
Click to expand...
Click to collapse
when reviving a call the phone rings with sound
when i go to setting and pick a ringtone it rings .. but when i play music from an app no sound is coming !and in call front speaker does not work but in loud speaker it works !
anymore help ?
anymore help ?
Did you try another music player?
If your front speaker is not working during a phone call, then it's broken. This issue though is not related with your app not playing music.
Val D. said:
Did you try another music player?
If your front speaker is not working during a phone call, then it's broken. This issue though is not related with your app not playing music.
Click to expand...
Click to collapse
speaker works during a phone call but when playing music is dosent work.
slytidar said:
and in call front speaker does not work but in loud speaker it works !
Click to expand...
Click to collapse
slytidar said:
speaker works during a phone call but when playing music is dosent work.
Click to expand...
Click to collapse
You are not getting more answers because you don't describe your problem well. You've been asked 3 times have you tried another music player... and your answer is? I have a feeling you are confused which speaker is "front" and which is "back". In 2 consecutive replies I got 2 completely opposite answers from you.
Front speaker is the tiny one with a little black mesh and it will never play any music. It's one and only purpose is to hear other party during a normal phone call. Rear speaker is the one under battery door. It's purpose is to play all system sounds (rings, notifications, etc), work as speakerphone during a phone call (only if speakerphone enabled) and play music when no headphones attached (if Media Volume is properly set, of course).
Val D. said:
You are not getting more answers because you don't describe your problem well. You've been asked 3 times have you tried another music player... and your answer is? I have a feeling you are confused which speaker is "front" and which is "back". In 2 consecutive replies I got 2 completely opposite answers from you.
Front speaker is the tiny one with a little black mesh and it will never play any music. It's one and only purpose is to hear other party during a normal phone call. Rear speaker is the one under battery door. It's purpose is to play all system sounds (rings, notifications, etc), work as speakerphone during a phone call (only if speakerphone enabled) and play music when no headphones attached (if Media Volume is properly set, of course).
Click to expand...
Click to collapse
i know your confused
yes i did try other music players .. i have tried other stock roms . front speaker dosent work when i a phone call .. and the rear speaker works when incoming a call but when playing music it dosent work. if i go to settings and change a ringtone then the rear speaker works . and when in a phone call if i turn on the speaker it works .
hope this helps
OK, lets fight one issue at a time:
1. As I understand, your tiny front speaker never works. If it's correct, then it is broken - hardware issue, can't fix it with software updates/changes. Needs to be replaced.
2. Your back speaker plays ringtones and notifications, but not music in any player. Obviously, the speaker itself is OK, but something else prevents music to play on it. Could be two reasons:
a) software issue with the app(s) you are using or with media volume control settings (you said you checked this already)
b) since ringtones and notifications always play through rear speaker and never through headphones, your phone might think headphones are plugged in and this is why it never plays music through back speaker. I've seen similar issue with an iPhone. The cause was dirty headphone jack. Small resistance between ground and L/R contacts makes the phone think headphones are plugged in. This causes the same issue as yours - you hear the phone ringing, but you can't play music. If you hear the music normally through your headphones, than all you need to do is to clear very well the phone jack. If it doesn't help, than more "aggressive" cleaning is needed. If it was my phone I would dissemble it and clean the PCB thoroughly.
3. If nothing helps, than you need a new phone. There is no point to pay for diagnostic/repairs on a 3y old phone.
Val D. said:
OK, lets fight one issue at a time:
1. As I understand, your tiny front speaker never works. If it's correct, then it is broken - hardware issue, can't fix it with software updates/changes. Needs to be replaced.
2. Your back speaker plays ringtones and notifications, but not music in any player. Obviously, the speaker itself is OK, but something else prevents music to play on it. Could be two reasons:
a) software issue with the app(s) you are using or with media volume control settings (you said you checked this already)
b) since ringtones and notifications always play through rear speaker and never through headphones, your phone might think headphones are plugged in and this is why it never plays music through back speaker. I've seen similar issue with an iPhone. The cause was dirty headphone jack. Small resistance between ground and L/R contacts makes the phone think headphones are plugged in. This causes the same issue as yours - you hear the phone ringing, but you can't play music. If you hear the music normally through your headphones, than all you need to do is to clear very well the phone jack. If it doesn't help, than more "aggressive" cleaning is needed. If it was my phone I would dissemble it and clean the PCB thoroughly.
3. If nothing helps, than you need a new phone. There is no point to pay for diagnostic/repairs on a 3y old phone.
Click to expand...
Click to collapse
it was after i tried slimbean
i think your right maybe i will clean it will let you know
the tiny speaker worked but after slimbean it stopped and like spending 2 dyas on a stock rom everything worked great and again after slimbean its gone
SlimBean is not the cause of your problems. Like many other users here, I'm currently running SlimBean with no sound issues.
Tone sound on device is often working
slytidar said:
after sometime my captivate speaker wont let me play any music but all the ringtones are ringing and sound is working perfectly on the loud speaker .. but when i play music from a music player there is no sound .. i did flash the stock rom and still the same problem any help ??
front speaker dosent work either ??
Click to expand...
Click to collapse
I know this might sound off, and I could be wrong, but if all else fails read up on taking the phone apart and re-seat the ribbon for the rear speaker/vibration component and re-seat the connector for the headphone jack/ front speaker/ proximity sensor component.
Yes, it seems weird that the rear speaker seems to work for some things but not others but I had your exact problem after I dropped my phone. After re-seating the rear speaker ribbon my problem was fixed. I've been using it with no issues now almost a year after I did this.
The only reason I say to re-seat both is that I did push on the phone jack connector too so I suppose that could have fixed it, but I'm fairly certain that the rear speaker ribbon was my issue....What happens is the ribbon works itself out of its seat in an off center fashion so the ribbon ends up almost crooked as can be seen when you look at the printed lines used to ensure it has been inserted all the way.
rmntruexjr said:
I know this might sound off, and I could be wrong, but if all else fails read up on taking the phone apart and re-seat the ribbon for the rear speaker/vibration component and re-seat the connector for the headphone jack/ front speaker/ proximity sensor component.
Yes, it seems weird that the rear speaker seems to work for some things but not others but I had your exact problem after I dropped my phone. After re-seating the rear speaker ribbon my problem was fixed. I've been using it with no issues now almost a year after I did this.
The only reason I say to re-seat both is that I did push on the phone jack connector too so I suppose that could have fixed it, but I'm fairly certain that the rear speaker ribbon was my issue....What happens is the ribbon works itself out of its seat in an off center fashion so the ribbon ends up almost crooked as can be seen when you look at the printed lines used to ensure it has been inserted all the way.
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Click to collapse
i didnt try that but i had 3 captivates so i changed the whole motherboard to a new screen and sound works everything is fine. however when the screen of the caprtivate which had problem was inserted with a new mothrebord and now sound doesent work ? no idea why ?
I'm wondering if anyone else is having strange behavior either with Bluetooth audio or headphones. The phone is AT&T stock rooted 1.26.502.10 with unlocked bootloader and CWM. Here's a brief summary of what I am seeing:
When listening to audio books using headphone (Audio Book Player app) when I place the phone in my pocket in a locked state, it will wake up and dial the last number. It seems like there is a pocket sensor that is tripped and initiates a call. This can repeat itself several times. The dialing attempt tends to terminate itself if I don't intervene in time. I have not been able to reliably repeat the behavior in a predictable manner.
For bluetooth audio music (paired with an up-to-latest Ford Sync system) there is inconsistent behavior when using Google Play Music. Sometimes everything is fine. Sometimes on-screen (car side) audio controls will not work. Sometimes it will skip to the next song after possibly 10 seconds on the current song.
This is driving me crazy. If I don't figure it out, I'll throw on a custom ROM this weekend,
Thanks!
I have not had any of those issues so unfortunately I cant be of much help. The one problem I have had is that I have a bluetooth headset that also does media playback, which I always disable when in the car because my car does not do bluetooth and I want the audio to go out the headphone jack. Everytime I disconnect the headset it rechecks the "media" option on the headset and my audio plays from my headset and I have to go back to the bluetooth options and uncheck it. Very annoying.
Looks like it is a hardware issue. I can replicate by turning or wiggling the headphone. Problem appears to be in the headphone jack.
Back to the AT&T store
Sent from my HTC One using Tapatalk 2
I have experienced the song skip as well. I can't successfully recreate it, but it always occurs when I'm on my motorcycle. At first I thought it was the headphone control being depressed, but I have eliminated that. So I think it does have to do with vibration/movement of the phone somehow.
qwen3579 said:
I have experienced the song skip as well. I can't successfully recreate it, but it always occurs when I'm on my motorcycle. At first I thought it was the headphone control being depressed, but I have eliminated that. So I think it does have to do with vibration/movement of the phone somehow.
Click to expand...
Click to collapse
Try putting pressure from various angles on the headphone plug as well as pressing on the case in the corner where the headphone is inserted. Much weirdness ensues in a very repeatable manner.
rootshot said:
Try putting pressure from various angles on the headphone plug as well as pressing on the case in the corner where the headphone is inserted. Much weirdness ensues in a very repeatable manner.
Click to expand...
Click to collapse
Hmmm...nothing happening when I do any of that.
I found that the wind across the microphone is somehow triggering the skip, for me anyways. I use the headphones that came with my One and I simply placed a piece of tape over the microphone. No more song skips.
Very strange as nothing is activating the voice control in the first place.
Hey folks,
I had the problem with the stock ROM and now I have the similar problem with jackeagels 5.5.1 (SM-G800F).
My microphone works sometimes and sometimes doesn't. People I want to call can't hear me. Eventually after a few calls they do. This is a state I don't want to stay in so does one has any idea what the problem could be? A while ago I pulled some dust out of the mic hole (with a needle) but that doesn't seem to be the problem here
Mines always been dust in the hole. Get compressed air can and blast it. Very annoying.
Hey Guys!
I have a similar problem but only when I use the internal mic, the problem does not occur when I use my headset.
Sometimes, the people I'm calling say that they can hear me very quietly.
Mostly, they say that they hear a constant noise or sound like a "bom bom bom" which is in the background. I can't hear this sound myself and as I said it does not occur when the headset is plugged in.
Any help is appreciated!
Regards, Jens
What phone model? What OS?
The main mic is at the bottom, near USB port. Recording a voice note without earphone, of course, works? The mic hole is dirt or blocked somehow?
lfom said:
What phone model? What OS?
The main mic is at the bottom, near USB port. Recording a voice note without earphone, of course, works? The mic hole is dirt or blocked somehow?
Click to expand...
Click to collapse
Thanks for your reply.
It is a G800F with CyanogenMod 13.
I tested the issue after my initial post with the voice recorder in detail.
So the sound is a kind of buzzing like in the early days of mobile phones when you put your phone near a radio and you get an incoming call.
When I record with the voice recorder, then I hear the buzzing. It is stronger when I say something and quiter when I record silence. Then I also made the same test with my headset, and, unfortunately the buzzing also occured. The intensity was bit lower I think but the sound was there.
Unfortunately, I never tested it with the stock rom. Could this problem be related to a software problem? I'm not sure if I backup my CM and install a stock rom for testing...
Thx!
Yeah, the best way to mak sure it's not software is backup and going back to stock. If it still doesn't work then you have a hardware issue almost certainly...
I broke the screen completely 2 months ago. It was working fine before that. The phone was disconnected from the battery for nearly the entire 2 months. I put the screen on today and it worked like a charm. Well , sort of.
During calls , whether that is phone calls or skype calls or w/e , it acts weird. My problem is they can hear me fine but I can't hear them without speaker enabled or headphones/headset. It's almost as if it thinks it has headphones (with no mic) plugged in. It plays music fine on all loudness levels, the dial pad tones and the ringtone all work fine. It only has issues during calls.
So far I've tried disassembling and reassembling the phone , in case it wasn't sitting on the contacts right. Then I tried inserting headphones and a headset mid call and removing it to make it snap out of it , still no change. I tried clearing the phone app data (that was before I knew it happens on skype as well). Lastly I did the system update that was available for it. Any ideas are greatly appreciated.
The earpiece speaker that you hold to your face is separate from the speakerphone/audio/ringer/notifications speaker.
It sounds like your earpiece speaker or associated wiring has become disconnected or damaged.
Spott07 said:
The earpiece speaker that you hold to your face is separate from the speakerphone/audio/ringer/notifications speaker.
It sounds like your earpiece speaker or associated wiring has become disconnected or damaged.
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Click to collapse
I didn't know the earpiece was separate. Turns out , because I thought it was all 1 thing , I didn't notice it was glued on the old screen and didn't remove it. Thank you.