DEAD WHITE SCREEN / STUCK AT BOOT SCREEN = RESET SOLUTIONS - 8125, K-JAM, P4300, MDA Vario Software Upgrading

After installing Registry Wizard and tweaking stuff on my MDA Vario, my device rebooted and just stayed on the white screen displaying the operating system configuration screen. I couldn't do anything else with it - I thought it was dead! Having searched all over, I've written a piece about resetting your device here. The one that worked for me for this particular problem was method 3 (but I think method 2 works as well but I didnt have it at the time)
PS I found that it happens when you change the default input from keyboard to something else. Leave it at keyboard and everything should be Ok. Registry Wizard is nonetheless a COOL program, just don't alter the keyboard setting.
Hard Resetting MDA Vario
There are different severities of hard resetting your MDA vario. Which one you use depends on what you are trying to achieve. If your phone is stuck and wont let you play, try the hard core resets (progress from method 1 (less sever) to method 3 (most severe). If it’s just a bit slow, try the soft reset.
HARDCORE RESET 1
start>settings>system tab> Clear Storage
This will still clear all your data and all the programs you have loaded onto your device. You’ll need to start all over again.
HARDCORE RESET 2
I hold the Comm and Voice Button (top two buttons on the side) AND the camera button (bottom right). Keep them pressed in and hit the reset with your stylus. Keep pressed in and let go of the stylus. Release when you see the following message:
PRESS Send to restore factory default,
SEND is the green lift up phone button on the left
It will do a brief format and restore to factory settings.
HARDCORE RESET 3
If your MDA wont budge with HARDCORE RESET 1 or 2, try this:
Enter Bootloader, - hold the "camera" (bottom right) and briefly press the reset button, don't release "camera" until you can see colour screen, connect USB cable, and start to re-flash the ROM (download the latest flash rom update from http://t-mobile.iris-global.com/download_manager_mda_vario.html
SOFT RESET METHOD 1
This is the lightest of the reset methods. This is the one to use if you want to reset your device without having to re-install all your personal programs and data
 Simply press the reset hole with your stylus on the right hand side of the MDA device.

DEAD WHITE SCREEN
This was the most usefull help I have ever got ! Spent 3 hours in searching the forums, how to make my Wizard bootable after installing Resco Keyboard Pro. The only option was HARDCORE RESET 3 and reflashing the ROM.
Thanks for the great help !!!

cheers this has helped me too... rest number 2... will have to restore all my data though...

Reset 3 was the only thing that worked.

Re: DEAD WHITE SCREEN / STUCK AT BOOT SCREEN = RESET SOLUTI
mehayuk said:
After installing Registry Wizard and tweaking stuff on my MDA Vario, my device rebooted and just stayed on the white screen displaying the operating system configuration screen. I couldn't do anything else with it - I thought it was dead! Having searched all over, I've written a piece about resetting your device here. The one that worked for me for this particular problem was method 3 (but I think method 2 works as well but I didnt have it at the time)
PS I found that it happens when you change the default input from keyboard to something else. Leave it at keyboard and everything should be Ok. Registry Wizard is nonetheless a COOL program, just don't alter the keyboard setting.
Hard Resetting MDA Vario
There are different severities of hard resetting your MDA vario. Which one you use depends on what you are trying to achieve. If your phone is stuck and wont let you play, try the hard core resets (progress from method 1 (less sever) to method 3 (most severe). If it’s just a bit slow, try the soft reset.
HARDCORE RESET 1
start>settings>system tab> Clear Storage
This will still clear all your data and all the programs you have loaded onto your device. You’ll need to start all over again.
HARDCORE RESET 2
I hold the Comm and Voice Button (top two buttons on the side) AND the camera button (bottom right). Keep them pressed in and hit the reset with your stylus. Keep pressed in and let go of the stylus. Release when you see the following message:
PRESS Send to restore factory default,
SEND is the green lift up phone button on the left
It will do a brief format and restore to factory settings.
HARDCORE RESET 3
If your MDA wont budge with HARDCORE RESET 1 or 2, try this:
Enter Bootloader, - hold the "camera" (bottom right) and briefly press the reset button, don't release "camera" until you can see colour screen, connect USB cable, and start to re-flash the ROM (download the latest flash rom update from http://t-mobile.iris-global.com/download_manager_mda_vario.html
SOFT RESET METHOD 1
This is the lightest of the reset methods. This is the one to use if you want to reset your device without having to re-install all your personal programs and data
 Simply press the reset hole with your stylus on the right hand side of the MDA device.
Click to expand...
Click to collapse
Thank you for all this great information I am currently typing with one hand wondering how long I should hold the camera button? If you could fill me in on this information that would br greatly appreciated. I have tried almost everything and i can't get away from this darn white screen. My Qtek 9100 otherwise seems to function
ok.

no sync
my activesync doesnt work i tried option 3 and went into bootloader mode tried the rom but it doesnt detect my phone. any suggestions

Re: no sync
Mehayuk, thank you, thank you and thank you again.
My MDA rebooted and it stayed with the white screen. Couldn't do a hard reset.
I thought it was dead. :evil:
Finally I found this thread and your number three method revived my Vario.
So thank you again for this most usefull post I have encountered on the internet. :lol:

Dead HTC Qtek 9100
I did hard reset my MDA with 3rd mothod. I was able to flash up to 100%. When device restart, it just stuck on T-mobile screen. I tried to do hard reset by using 2nd method but it didn't work, format failed. Is it posible that my rom is dead? Please help.

Related

Help wit hard reset read b4 shooting me for this

ok this is scary
i cant hard reset
I know!
wiki said:
BlueAngel WM5 For Beginners
Hard and Soft Reset and screen types
How to Hardreset a WM5 BA device
Doing a hardreset is easy if you have 3 hands - you have to press camera, record, power and reset buttons simultaneously! Or what I have found also to work is softreset and then as soon as you see the Strips hold Camera and Record. If this worked then you will be a debugger screen (something about KITL), reset registry and format built-in storage. Navigation in menu is done with camera and record buttons, exit - "mail" button.
You will know if you have performed a hard reset if you are lead through the setup of your device section. All else is just a softreset.
How to Softreset a WM5 BA device
Use the old way Power and stylus in the bottom
Click to expand...
Click to collapse
But This is there i get my problem
wiki said:
What is this 4 colored screen with writing at the top
You have got yourself in the Hardreset boot screen and you are given the option to format storage, its in the upgrade so read it again
Click to expand...
Click to collapse
I get no such thing it does a normal soft reset, i press power and reset thing hole thing at the bottom, and yes i am sure it presses it coz i so feel it and it does normaly do a soft reset, but i cant achive a hard reset.
Here you go:
Do a normal soft reset - hold power and reset with stylus. The moment the screen flashes and before you see the loading screen of Windows (you must be fast - it takes 2-3 seconds and then you're late), press and hold the Camera and the recording button (the two buttons on the left side) until you see three lines with text and YES or NO next to them. I guess you were not very fast and that's why you were not getting the 3 lines with text. I just did that yesterday after my upgrade and it works fine.
When you get these, follow the rest of the instructions from the wiki.
TY......

blackberry connect install problem / reboot frozen screen

I've searched the forums, and can't find a report of anything similar...so this might be new...if it isn't, help locating a thread would be great.
- Downloaded Blackberry connect install cab
- Seems to install fine (log looked good before reboot)
- Press "ok" to reboot device, but upon reboot, the device screen is locked at the Windows Mobile screen
The unit seems to be operating fine... I can receive calls - the phone rings, the caller ID pops up, but it stays on top of the Windows Mobile boot screen...
The power button will not shut the unit off...only turns the locked screen on and off
Battery removal and reboot freezes at same spot.
I had deselected all the ActiveSync options including the 'connect via USB' option... and now can't view my device from my laptop...
I've had the TILT only a couple of days...I'm running the stock ATT Tilt ROM & software...added two themes (night palms and the planet reflection ones)... have a 6G microSD card with some songs, pictures, and a device backup...
Looking forward to your suggestions & solutions!!
I tried it on mine and it did the same. So I gave up and did the hard reset and started over without even attempting to install the bb connect.
after hard reset
thanks for the quick response...
the hard reset worked fine...
I repeated the bbconnect setup, this time installing to the device instead of to my card... everything worked fine.
How did you do a hard reset on it?
hard reset
a hard reset will wipe all your data and set it everything back to the default status...it isn't supposed to clear anything on your sd card ... i take mine out anyway.
to do a hard reset, hold both the soft buttons while pressing the reset button w/ the stylus (the reset button is on the bottom edge under the hard OK button )
wprocter said:
a hard reset will wipe all your data and set it everything back to the default status...it isn't supposed to clear anything on your sd card ... i take mine out anyway.
to do a hard reset, hold both the soft buttons while pressing the reset button w/ the stylus (the reset button is on the bottom edge under the hard OK button )
Click to expand...
Click to collapse
One thing the instruction did not say rright was to hold the two soft keys and then press the reset then release and wait for the screen to give the instructions. Well the real way is to hold all 3 and wait and the process will be on its way.
wprocter said:
a hard reset will wipe all your data and set it everything back to the default status...it isn't supposed to clear anything on your sd card ... i take mine out anyway.
to do a hard reset, hold both the soft buttons while pressing the reset button w/ the stylus (the reset button is on the bottom edge under the hard OK button )
Click to expand...
Click to collapse
this is just not working for me, how long are you pressing the stylus in? how long are you holding the buttons?
When I do it I get the AT&T logo screen (a short vibrate) then it continues to the windows mobile boot screen. I can never get the prompt to erase all data. I've tried the procedure a dozen times, no luck.
Make sure you are pressing the soft buttons and not the 'call' and 'end call' buttons as stated on some sites. Hold those and press stylus into reset until it turns off. Continue holding the buttons until the message comes up.
I've just had to do this for exactly the same reason!
I had the same problem on my Touch. After the hard reset I have found a solution: install application to device memory not on storage card. That helped me and now BB Connect is working fine.

AT&T Tilt Black Screen Fix !

Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
I found this out the hard way. We should start a list of software that does it, heres the first that I found will black screen your tilt, do NOT use this.
Levenums taskbar battery meter
http://forum.xda-developers.com/showthread.php?t=277790
You will black screen and lose everything with it as I found out twice on my tilt. It loads at widows startup during the windows screen.
Another non compatible program!
please note that if you install "arabizer13bn277.exe" or any of its product on your Tilt YOU WILL brick the device and you will need to re-set it to factory ROM.
if u do factory rest
we will loose all the phone nos & information of contact
Im not able to sycn & save Telephone nos & notes on induvisale nos
How else can i save nos on comp
or should i get a new phone & then ask AT&T phone people to help me set it on the new phone
Please help
While this won't BLSOD (BLack Screen Of Death) your Tilt, it will definitely kill your GPS and should be avoided at all costs - Map4PDA.
If you install it and run it, it starts searching for your GPS and eventually hangs, requiring a soft reset to recover use of the phone. After a soft reset, the GPS no longer works. Too bad there isn't an option to manually specify GPS settings because it's a sweet GPS mapping program ala Google Maps that can switch between MS Live!, Google and Yahoo maps (plus one or two others I think...).
Man i hope this works!!!!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
rednekvolfan said:
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
If you have a HardSPL, re-flash your Radio to a newer version. That can fix a black screen if you just upgraded your ROM. Just remember that you may need to try a few before it finally works.
Cant flash anything til I get it to reset.
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
I have the exact same issue. I am trying the steps above, but no luck so far. Any tips?
Ok it seems to be working. Any tips on restoring my data that was on the sprite backup?
rednekvolfan said:
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
Click to expand...
Click to collapse
This is from the manual -
To perform a hard reset using device keys
1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. (It helps to have three hands to do this part).
2. Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press SEND to restore manufacturer defaults, or press any other button to cancel.
3. Release the two SOFT KEYs, and then press the green phone button on your device.
Warning! Your device will be set back to factory default settings.
It worked for me! It returned me to the WM6.1 I just installed!
asfoor said:
Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
Click to expand...
Click to collapse
I had the same exact dang problem about the whole thing about getting the new rom from e-club and using sprite to backup and then upon restore of my back up, i just got a blank screen. I did this trick here and it worked perfectly. The real trick is step 4 and 5. I did what step 4 said to do except i held on for 35 sec instead of 30. and then after that i just pushed the send key (green phone button) a couple of times and then just let it sit for the 1-2 min and the magic message popped up! I followed through with the rest of the steps and voila! It works!
P.S. Dont forget to put your sim card back in.
Anyone get positive result from this method ?
I'm not.
My Kaiser have a black screen after unsuccesuful ROM update, and I can't flash him anymore.
Because PC recognize it as Flash Device, but noone from ActiveSynch driver's does not approach for this mode.
Any solution, please ?
I bricked my tilt after upgrading to 6.1 and using sprite backup to restore my data. I fixed it by putting my tilt in to bootloader mode by holding down the camera button and using the stylus for a soft reset. Once in bootloader mode the usb port on the device worked and I was able to reflash the rom. I will use the new method to restore to factory setting without having to reflash the the rom.
i am having the same problem as supereri and rednekvolfan. did you guys ever figure it out?
Reset worked
Hi everyone.
I had the same issue - backed up data using Sprite Backup, upgraded to WM 6.1 then restored data using Sprite Backup and the custom Device Update file that Sprite Backup requested. The phone reset and then would show the initial ATT and 3G screens then black.
I used the modified steps outlined by live2c2morrow -that are a modification of asfoor's original post and they worked.
Black screen appeared - held the power button for 35 - 40 seconds, pressed the Green Send button a couple of times then waited - 5 minutes later I received the message that the phone failed to boot and was given the option to reset the phone to factory defaults.
The key is to be patient - the screen will appear eventually.
Also - the first few times failed and I think I was inadvertently pressing the PPT or wheel buttons on the other side of the device.
Thanks to everyone on this thread - I thought I ruined my phone!
Sprite Backup - upgrade
I am upgrading my Sprite Backup to version 6 and will try the restore again.

Need serious help

Hi guys,
Great forum, unfortunately i can't find a solution for my problem. Here is my problem: I installed Diamond TF3D Config on my phone and i tweaked a couple of things, everything went well untill i changed the TouchFlow menus.
It automatically restarts, but the loading process can't pass the HTC logo screen and now it says:
" The Device is unable to boot because either you turned of the device incorrectly...----- Press SEND to reset your device..."
Well, ofcourse I followed the instructions and pressed SEND, but it looks like it doesn't do anything at all. The error screen above keeps displaying, without anything telling me that something is being done about the problem. Is it doing something or is it just stuck? (The light is continously on).
Can you guys help me? By the way I tried the manual hard reset, but that didn't help.
did you hard or just soft reset?
well i did a soft reset, that didn't work out keep getting that screen.
and I tried a hard reset but that wasn't possible, because i couldn't get in the device, so it pretended it was a soft reset..
but do you know if it is doing something or not , cause i get the screen continously with the lights on
PM the developer... sushilange... and then post the solution here for us all to take benefit of.
Not sure of your full situation, but two options that may help; hard reset, or connecting phone to pc and try running an RUU install; of course all data will be lost, device could be as well.
---- Hard Reset Option ----
To perform a hard reset:
1. Press and hold both softkeys on the device (the little dots above ok, and windows key). Keep these keys pressed, and at the same time, use the stylus to lightly press and hold the RESET button on the bottom of your device.
NOTE: I had no idea which of the many keys were considered the soft keys. They are the two buttons above the phone control buttons.
2. Release the stylus but keep the softkeys pressed when you see the following message on your device screen:
“Do you want to erase all user data and restore to manufacture default?”
3. Slide open the hardware keyboard, and press R to restore to factory default or press X to exit the hard reset process.
Note:
Your device will be set back to factory default settings. Please ensure any additional installed programs and user data have been backed up before a hard reset is performed
--- RUU install ROM --- (this is for the mogul, you'll have to find your own, just reading material)
http://www.htcamerica.net/support/mogul/software-downloads.html
k I will. And this guy has the necessary knowledge?
bjason6 , thanx for your help
but I don;t understand.
hardware keyboard, a diamond doesnt have a keyboard or do you mean something else and where are the two soft buttons i cant seem to find them
This is the proper way to hard reset the Diamond (taken from the wiki):
Switch the device off. Press and hold the "Volume Down Key" and "Action Button" (round button), at the same time, use the stylus to press the red RESET button in the stylus silo. You will be presented with a menu saying 'press R to reset, X to exit'. If you press R, your device will be set back to factory default settings.
Hard Reset will delete all data you have put on the device: Programs, Settings, Mail, SMS, MMS, etc., so be careful and make a backup before doing this.
After a hard reset, you will have a complete clean new install of Windows Mobile on your device.
I thought the phone must be on for the hard reset to work, because I doesnt work on y phone
and oh, the SEND button is just the phone button right? the one beneath the House-button?
Yes, bottom left "phone" button is send
YiuW said:
and oh, the SEND button is just the phone button right? the one beneath the House-button?
Click to expand...
Click to collapse
Nice
Now your tekin the pee mate
YiuW said:
k I will. And this guy has the necessary knowledge?
Click to expand...
Click to collapse
Well he wrote the app, so I bloody hope so
damn what the hell is wrong with my phone man damn...
YiuW said:
damn what the hell is wrong with my phone man damn...
Click to expand...
Click to collapse
LMFAO..... RTFM.... dunno
Anyone suggestions to solve this problem??
It doesn't seem that I can acces my phone via usb
Can you enter bootloader? WIKI
yeah i can
What can i do with the boat loader then?
YiuW said:
What can i do with the boat loader then?
Click to expand...
Click to collapse
Sail away ?

Startup problem

Hey, Just recently I tried to change my windows mobile theme, just the color of the title bars. I do have the kaiser tweak and HTC 5 button homepage thingy. The title bars didn't change right away so I turned the device off and on. Yet when i turned it back on, it freezes on the ATT startup page and displays the three different numbers on the bottom corner, i think they're some kind of IP or radio. Does anyone have any ideas on what is wrong with my phone? I'ved tried taking the sim card and battery out for awhile and attempted to do a hard reset with the two soft keys and reset button, but nothing happens when I hold the buttons. Any help would be great, I need to use my phone!
chadwick47 said:
Hey, Just recently I tried to change my windows mobile theme, just the color of the title bars.my phone? ....
.....I'ved tried taking the sim card and battery out for awhile and attempted to do a hard reset with the two soft keys and reset button, but nothing happens when I hold the buttons. Any help would be great, I need to use my phone!
Click to expand...
Click to collapse
I'm really surprised that a hard-reset did not restore you to OEM settings...
WHEN you get restored to where you want it... Try: http://rapidshare.com/files/68506785/UI_TWEAK.ZIP
It works awesomely!
It even catalogs all .tsk files and U can export as well.
Best of luck!
trb
just an FYI:
HTC Kaiser - TyTn II - T-Mobile Vario III
A software option is also available. Start> Settings> System> Clear Storage.
Type 1234 in the box and tap YES.
===> OR <===
Press and hold the Left & Right SOFT KEYs and at the same time use the stylus to press the RESET button. Release the stylus but keep pressing the SOFT KEYS until you see the Hard Reset warning screen. Release the SOFT KEYS and then press the LEFT PHONE KEY.
Not from me, credit:
http://www.4winmobile.com/forums/wi...ow-hard-reset-your-wm-device-device-type.html
Just to be clear, the soft keys are those two above the keyboard when the device is slid open....? right? Also should the device be powered on when I do this? How long to I have to hold down the buttons? Thanks for all the help!
Thanks I was able to do the hard reset, I didnt know the correct soft keys.

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