I successfully loaded WM6 on my Cingular 8125, but it had some weird issues (today screen didn't fully draw, ringtone screen wouldn't close, etc.) so I decided to go back to the stock ROM. But I thought I'd try a hard reset first and that's where I ran into problems. The screen stays white, but there's a constantly changing series of vertical colored lines that move all over the screen. I can't do a hard reset and can't get into the bootloader. All I get is the shifting white screen and ActiveSync won't see the device, but I get occasional USB bleeps/bloops when i plug the device in.
Any tips on recovering and going back to the original ROM? I've learned my lesson and won't fool with WM6 on my locked G4
Try turning your phone off, and then press and hold the camera button and then press the on button while still holding the camera button and that should put you in to bootloader mode. From there, download and flash the stock ROM from your service provider and see if that works. From your description of what it's doing though, it might actually be a hardware issue that just happened coincidentally at the same time you tried to flash a new ROM. Hopefully it's just software related though for your sake.
Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
I found this out the hard way. We should start a list of software that does it, heres the first that I found will black screen your tilt, do NOT use this.
Levenums taskbar battery meter
http://forum.xda-developers.com/showthread.php?t=277790
You will black screen and lose everything with it as I found out twice on my tilt. It loads at widows startup during the windows screen.
Another non compatible program!
please note that if you install "arabizer13bn277.exe" or any of its product on your Tilt YOU WILL brick the device and you will need to re-set it to factory ROM.
if u do factory rest
we will loose all the phone nos & information of contact
Im not able to sycn & save Telephone nos & notes on induvisale nos
How else can i save nos on comp
or should i get a new phone & then ask AT&T phone people to help me set it on the new phone
Please help
While this won't BLSOD (BLack Screen Of Death) your Tilt, it will definitely kill your GPS and should be avoided at all costs - Map4PDA.
If you install it and run it, it starts searching for your GPS and eventually hangs, requiring a soft reset to recover use of the phone. After a soft reset, the GPS no longer works. Too bad there isn't an option to manually specify GPS settings because it's a sweet GPS mapping program ala Google Maps that can switch between MS Live!, Google and Yahoo maps (plus one or two others I think...).
Man i hope this works!!!!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
rednekvolfan said:
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
If you have a HardSPL, re-flash your Radio to a newer version. That can fix a black screen if you just upgraded your ROM. Just remember that you may need to try a few before it finally works.
Cant flash anything til I get it to reset.
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
I have the exact same issue. I am trying the steps above, but no luck so far. Any tips?
Ok it seems to be working. Any tips on restoring my data that was on the sprite backup?
rednekvolfan said:
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
Click to expand...
Click to collapse
This is from the manual -
To perform a hard reset using device keys
1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. (It helps to have three hands to do this part).
2. Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press SEND to restore manufacturer defaults, or press any other button to cancel.
3. Release the two SOFT KEYs, and then press the green phone button on your device.
Warning! Your device will be set back to factory default settings.
It worked for me! It returned me to the WM6.1 I just installed!
asfoor said:
Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
Click to expand...
Click to collapse
I had the same exact dang problem about the whole thing about getting the new rom from e-club and using sprite to backup and then upon restore of my back up, i just got a blank screen. I did this trick here and it worked perfectly. The real trick is step 4 and 5. I did what step 4 said to do except i held on for 35 sec instead of 30. and then after that i just pushed the send key (green phone button) a couple of times and then just let it sit for the 1-2 min and the magic message popped up! I followed through with the rest of the steps and voila! It works!
P.S. Dont forget to put your sim card back in.
Anyone get positive result from this method ?
I'm not.
My Kaiser have a black screen after unsuccesuful ROM update, and I can't flash him anymore.
Because PC recognize it as Flash Device, but noone from ActiveSynch driver's does not approach for this mode.
Any solution, please ?
I bricked my tilt after upgrading to 6.1 and using sprite backup to restore my data. I fixed it by putting my tilt in to bootloader mode by holding down the camera button and using the stylus for a soft reset. Once in bootloader mode the usb port on the device worked and I was able to reflash the rom. I will use the new method to restore to factory setting without having to reflash the the rom.
i am having the same problem as supereri and rednekvolfan. did you guys ever figure it out?
Reset worked
Hi everyone.
I had the same issue - backed up data using Sprite Backup, upgraded to WM 6.1 then restored data using Sprite Backup and the custom Device Update file that Sprite Backup requested. The phone reset and then would show the initial ATT and 3G screens then black.
I used the modified steps outlined by live2c2morrow -that are a modification of asfoor's original post and they worked.
Black screen appeared - held the power button for 35 - 40 seconds, pressed the Green Send button a couple of times then waited - 5 minutes later I received the message that the phone failed to boot and was given the option to reset the phone to factory defaults.
The key is to be patient - the screen will appear eventually.
Also - the first few times failed and I think I was inadvertently pressing the PPT or wheel buttons on the other side of the device.
Thanks to everyone on this thread - I thought I ruined my phone!
Sprite Backup - upgrade
I am upgrading my Sprite Backup to version 6 and will try the restore again.
Hey guys,
My tilt just got the red light and screen stoped working. I mean I can go throw the icons manual with the scroll key but what ever I touch on the screen nothing happens? any Ideas what should I do? is this related to red light issue? by battery is charged 99%
Thanks
any one knows anything about touch screen not working?
I had the exact same issue once when toying around with touchflo on my tilt. Both the red light and the dead screen. I had to do a hard reset, and that cleared it up. It's a drastic step, but it worked. Hopefully though there's a better solution out there for you. Good Luck!
how do I do a Hard Reset?
When I had the HTC appache, it used to be I had to hold down both soft buttons, and then click the soft reset. However, in the Tilt, if you go under settings....then go to the system tab....there's an icon for clear storage. That causes it to do a hard reset. Keep in mind though it erases everything that you've put on the phone. So you'll have to go back and reset all your programs and settings.
would this delete my contact list too? or thats on my SIM card?
I did the hard reset but now I am stock at the first screen which says tap the screen to set up your windows mobile base software. i am tapping nothing happens. what should i do now ?
I've had a wing for the past 2 months. Over the past 2 weeks, the phone has been acting wierd. Occasionally, it will be working fine and I'll click the power button to turn off the screen (like I do all the time). Then when I go to turn on the phone, the screen stays black and it locks up and is unresponsive to any keys or sliding out the keyboard and I need to pull the battery. It's not the battery because it is fully charged.
The only 'hack' i've done to it since i've had is the pagepool thing. Any suggestions? I'm tempted to reset it/format it to remove any 'hacks' but not sure how to do so. I'm not sure the reset with the 1234 command will remove the pagepool hack
First of all, why are you pulling the battery? All you have to do to reset the phone is a "soft reset" ... which means putting the stylus into the little hole on the left side of the phone under the volume slider.
You should probably try to hard reset it. (hold in both soft keys while soft resetting) and yes, You'll have to set the pagepool back up.
Do keep in mind this will delete everything off your phone, so be sure to backup any important files before doing so (contacts, pictures..etc..)
I've had this happen to me a few times. I can say this though, when I flashed a new rom onto it it stopped.
If you don't want to flash, try looking in settings>system>key lock and set it to "Lock all buttons except Power button" or possible looking into some auto-locking programs, like S2U2 by A_C.
Good luck
phreke
heres a question, what did you set the pagepool to? If you set it to like 32 bajillion or 0, it won't work. also, some of the older pagepool changers don't work with the wm6.1 roms
Hi everyone,
My HTC Touch Diamond phone appears to be stuck on the TouchFlo screen. I can use the hard-buttons to move around the screen and do the essentials, but I somehow cannot use the touch-screen at all.
Strange thing however is that while I am in certain screens (ie: Call History), whenever I touch the screen, I can see the OK button in the top-right corner show up and go away whenever I remove my finger from the screen.
I've attempted several soft resets and removed the battery for a few minutes, yet still at no avail. Anyone have a clue what could be wrong? I am desperate and don't want to do a hard-reset and lose all my data and settings.
Looking forward to your suggestions!
nobody any ideas?
My personal thought on it is that you probably just need to recalibrate your screen... but I can not figure out a way to get to that option without using the screen. If there was a start button it would be easy, but since we have a sleek phone it doesn't have one.
wizardlizard111 said:
My personal thought on it is that you probably just need to recalibrate your screen... but I can not figure out a way to get to that option without using the screen. If there was a start button it would be easy, but since we have a sleek phone it doesn't have one.
Click to expand...
Click to collapse
It may or may not help but a shortcut to align screen is to hold Enter/Action and press Volume Up.
I only know this because my friend is looking for a way to disable this combo for gaming purposes.
The symptoms sounds like you have installed SensorLock.
When i have it activated i can press the hardbuttons and the upper right corner of the screen.
Try flip your phone and see if it unlocks?
All great suggestions guys! Especially the Enter + VolUp was the one I wouldve wanted to try! In the end, I decided to go to HTC Support and they checked the device. Turned out it was a hardware problem: the connector was loose! After pressing a bit around the lower edge of the screen, the connector worked properly again!
Thanks again for the help guys!