Hi everyone,
My HTC Touch Diamond phone appears to be stuck on the TouchFlo screen. I can use the hard-buttons to move around the screen and do the essentials, but I somehow cannot use the touch-screen at all.
Strange thing however is that while I am in certain screens (ie: Call History), whenever I touch the screen, I can see the OK button in the top-right corner show up and go away whenever I remove my finger from the screen.
I've attempted several soft resets and removed the battery for a few minutes, yet still at no avail. Anyone have a clue what could be wrong? I am desperate and don't want to do a hard-reset and lose all my data and settings.
Looking forward to your suggestions!
nobody any ideas?
My personal thought on it is that you probably just need to recalibrate your screen... but I can not figure out a way to get to that option without using the screen. If there was a start button it would be easy, but since we have a sleek phone it doesn't have one.
wizardlizard111 said:
My personal thought on it is that you probably just need to recalibrate your screen... but I can not figure out a way to get to that option without using the screen. If there was a start button it would be easy, but since we have a sleek phone it doesn't have one.
Click to expand...
Click to collapse
It may or may not help but a shortcut to align screen is to hold Enter/Action and press Volume Up.
I only know this because my friend is looking for a way to disable this combo for gaming purposes.
The symptoms sounds like you have installed SensorLock.
When i have it activated i can press the hardbuttons and the upper right corner of the screen.
Try flip your phone and see if it unlocks?
All great suggestions guys! Especially the Enter + VolUp was the one I wouldve wanted to try! In the end, I decided to go to HTC Support and they checked the device. Turned out it was a hardware problem: the connector was loose! After pressing a bit around the lower edge of the screen, the connector worked properly again!
Thanks again for the help guys!
Related
Hey I need help. I played with a few settings in PocketToolman and after the soft reset I can't get into my start menu. Everytime I do the screen, majority fo the left side of the screen (the area where the menu would take up) goes black and I pretty much lose all functionality on the phone. The only thing i can do is press Power and go to standby but that's about it.
Anyone have this problem before?! I just got the phoen too so I don't know my way around it that well yet. It's been loaded with wm6.1.
Hi. I am a new owner of the AT&T Tilt, so I was messing around with a few cool new features. I installed the HTC Home Plugin and the HTC Default Theme, which looked really nice. After I installed these, things began going crazy. When I had them installed, the screen would not turn back on after going blank, so I would have to remove the battery and then reboot it again. When it loaded back up, I tried to manually power it off via the power button on the side. INstead of powering off, it would freeze. Sucks, I know...
So I finally decided to remove both the plugin and the default screen, as I figured it would send things back to normal. It didn't. When it was all removed, I tried to slide the phone open, but the screen did not automatically switch to landscape view. So I tried to power it off, and it acted as if it was continually loading something and refused to turn off.
This is very furstrating... Do any of you all know what to do?
Thanks.
ShingTse said:
Hi. I am a new owner of the AT&T Tilt, so I was messing around with a few cool new features. I installed the HTC Home Plugin and the HTC Default Theme, which looked really nice. After I installed these, things began going crazy. When I had them installed, the screen would not turn back on after going blank, so I would have to remove the battery and then reboot it again. When it loaded back up, I tried to manually power it off via the power button on the side. INstead of powering off, it would freeze. Sucks, I know...
So I finally decided to remove both the plugin and the default screen, as I figured it would send things back to normal. It didn't. When it was all removed, I tried to slide the phone open, but the screen did not automatically switch to landscape view. So I tried to power it off, and it acted as if it was continually loading something and refused to turn off.
This is very furstrating... Do any of you all know what to do?
Thanks.
Click to expand...
Click to collapse
Try a soft reset and if that doesn't work, back up any data you don't want to lose and then try a hard reset. This will bring you back to factory settings but you lose all your data and added programs.
I have both those things on my Tilt and have not had that happen. Any other third party software it could be reacting with?
Not that I know of. I installed TomTom6 on there, but I had that for several hours prior to putting the two other programs on there and it worked just fine. Is there a way to do a hard reset before the phone turns on fully? Because once it turns on, I am very limited as to what I can do...
Yes.
Put your stylus into the reset hole (just above and to the right of the USB port) and hold both soft keys at the same time (next to the green and red phone buttons).
Hm.. Strange thing happened. I simply held the two soft keys at start up and it seems to have reset the whole thing. Did I do this correctly or should I redo it?
ShingTse said:
Hm.. Strange thing happened. I simply held the two soft keys at start up and it seems to have reset the whole thing. Did I do this correctly or should I redo it?
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Click to collapse
hmm i don't think so you did a hard reset than buddy. Hard reset is holding the two soft keys and than inserting stylus into soft reset hole on bottom of phone. Doing this brings you to a white screen with a warning in blue that basically tells you all data will be erased to proceed hit the send button .. and once you hit send (green button) than it starts the hard reset and once it finishes it asks you to hit the send button again to reboot the phone.
Yeah. STrangely enough, it didn't warn me of any of that. It simply took a while to boot up from the AT&T screen and when it did, all of the stuff that I had installed was gone...
Another question..
Okay, so after about seven attempts, I finally got the hard reset to work properly. Now that everything is back to it's manufacture settings, I would like to update the plain jane look of it. I know this may sound utterly stupid, but can anyone tell me exactly how to install the HTC Plugin along with the HTC Default theme and Customizer? (If links can be provided as to the correct download site, it would be greatly appreciated as well.)
The last time I thought I installed these correctly, my phone went crazy...
Thanks guys.
P.S. TomTom 6 would not have an affect on my phone.. would it?
Thanks again!
no tomtom6 will not affect your phone, I have used it for months with HTC home plugin, didn't have an issue with my tilt. I hope that helps. I don't quite understand what you want to do with the customizer maybe someone else can help ya with that.
Good luck on your new phone.
ShingTse said:
Okay, so after about seven attempts, I finally got the hard reset to work properly. Now that everything is back to it's manufacture settings, I would like to update the plain jane look of it. I know this may sound utterly stupid, but can anyone tell me exactly how to install the HTC Plugin along with the HTC Default theme and Customizer? (If links can be provided as to the correct download site, it would be greatly appreciated as well.)
The last time I thought I installed these correctly, my phone went crazy...
Thanks guys.
P.S. TomTom 6 would not have an affect on my phone.. would it?
Thanks again!
Click to expand...
Click to collapse
Go here, down load HTC Home plugin and Home Customizer again.
Remember to soft reset after installing (no soft keys just stylus in the reset hole) Go to start>settings>today>items,check HTC Home. And you should be good to go.
If not , now you know how to hard reset and start again.
http://wiki.xda-developers.com/index.php?pagename=Kaiser_software_recs
Alright! Thanks a lot!
I'll keep you informed as to how it goes! Thanks again!
Ah! Thanks! It works flawlessly now!
Juuust kidding...
I don't know what it is, but it worked just fine for a while.
Now, whenever I tap the power button on the side to turn the screen off, I can not get it to turn back on.
Why?
Hi, I cleaned the screen of my HTC Diamond with a bit of alcohol and a pice of tissue and it seems that the alcohol got inside of the Power button. Now, every time I try to turn the screen on by touching the power button, it turns the screen on but it dispays a message that says: "Warning: Power will be turned off and you may lose data if you have not saved them. Do you want to continue?"
If I click YES, it reboots the phone, If I click NO, then its ok. That is fine, but the problem is when I want to turn the phone off. It's impossible. It will keep trying to reboot.
Does anybody know what can I do? I am really worried.
One solution could be to make some other button from the phone to act as the power button (like the Home button that is rarely used). How can I do that?
Please help!!!!
Thank you
Hi,
I have the same problem.
Did you already find an answer ?
No, I didnt find the solution. I tried to fix the hardware but didnt succeed. So, I created a dummy file to emulate the poweroffwarning.exe that pops up when you long press the power button.
Solution
Hello, I have one AT&T TITL 8925 that upgraded to Windows Mobile 6.5
After the new software was loaded I saw same behavior on my phone.
When the phone is ON and I pressed the power button sometimes it do not respond, and others I received the warning message "power will be turned off and you may lose data if you have not saved them..." My first tought was that it is because the processor is slow to this new software release, or maybe my phone is damaged. I was working perfectly with previous (light version) release so my final guess is that this sw requires more uses of the processos.
Anyways what I have been doing is before turing it off I press the red button or hang up button, and after this if I press the power button it works fine (No more warnings). I have some theories but I will keep doing the same
Hope this partial solution helps you as it does for me.
Regards
Jerry
this is not working for me :| the problem is i can't use my power button not even to open my display when it goes to sleep :|:| i don't know what to do guys please help me
You can use the Stylus to awake the phone, instead of using the power button. You can also use TouchLockPro, to suspend the device, so you do not need the power button for that too.
Also you can set the phone to awake on pressing any key (Windows Mobile Setting), but be sure to have a good locking tool, which makes sure you do not have bogus calls and it goes to sleep again fast enough, otherwise it will drain battery.
I have the same problem.
Anyone solved this one?
I have the same issue and this is not a hardware problem. Strange since even updates/changes of the rom do not correct the issue. Did anybody find a solution for this...?
Well.. ive had this problem just ones.. I was walking downtown with my diamond in the frontpocket of my jeans (face down), after about 3min. of walk, it started to rain (big drops), and my clothes got completely wet, i turned around emidietly, to walk back to home. When i got home after 3 more min. i layed the phone on the table, and then i could hear there were somethibg wrong.. The "turn off" sound came, and the notification kept on coming up, even though i pressed No, as if i were just holding the power button down.. Then i began to press the power button continuesly for about a 100 times, and to my surprise then it stopped and have functioned perfectly for about 2 month now.. Something tells me theres some serius promlem with the smallest kind of moisture near the power button on this phone..
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
[ElCondor] said:
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
Click to expand...
Click to collapse
Hi! on one of my diamond, the power button off from the board. So the black little board with the button itself is not part of the complete circuit anymore... if someone know the hw testpoint for that it would great please.... i see a few TP around, but if i just start sorting them i just going to kill it...I use to flash phones with TP so is not new for me , but i find nothing for diamond.
I have a similar issue. Mine seems like it is almost stuck on, so it wakes its self up all the time, meaning a full charge lasts an hour or two. Then when it runs out of battery it tries to switch itself back on, so goes through a continuous cycle of vibrating and beeping until the battery is removed. The gf finds it very annoying at 3am lol.
Don't recall mine getting wet, but it's possible it could have got damp at some point, but it's been doing this now for about 3 weeks.
Tried a hard reset with no luck.
[ElCondor] said:
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
Click to expand...
Click to collapse
I can see that how to remove the power button from the video showing how to replace the screen. Any idea if once removed the button can be fixed, if not can you get replacements?
2004mark said:
I can see that how to remove the power button from the video showing how to replace the screen. Any idea if once removed the button can be fixed, if not can you get replacements?
Click to expand...
Click to collapse
I think I should send it to HTC, and ask them to do it. Or go to a repair centre. But I should not try it myself, because it can be dangerous for the diamond.
Also try searching on ebay, there might be the parts you could use.
Good luck!
is there a way to remap the power button?
my diamond face same problem since this afternoon, arrrrgghhhh!!!
- blocking hwbutton1, hwbutton2, hwbutton3, hwbutton4, hwbutton5, hwbutton6, hwbutton7 >>>> NO LUCK
- hard reset >>> NO LUCK
guys, any of you solved the problem yet
youtube.com/watch?v=Q4SEQ6AUFOI
My Sony X1 have some strange problems with the power button. When it goes into sleep mode, I can not wake it up with the power button, all I can do is to soft reset. Sometimes it does not go into sleep mode either , it just "wake up" all the time. I don't know what's wrong with it, tried Hard reset but no use .
ANyone had this problems before?
@
The only way to solve this is to leave the phone near your laptop heat vent ( fan) . hot air from it might help you to get the power button up and running. But if that to doesn't work then i'm afraid thats bad.
Current sol :
1. download SU2U ( search threads )
2. go to the settings and make the " lock when stylus inserted" option ON
3. Change the screen turn off time to 5 secs..
So , to unlock , remove stylus , to lock -> insert it back ( its turns off the back light within 5 sec )
Less annoying
elektros said:
youtube.com/watch?v=Q4SEQ6AUFOI
Click to expand...
Click to collapse
thanks for this link, i accidentally tear off my power button flex. now i could turn it on again. Thanks elektros
The device powers on. The buttons on the side and button work fine. The animations of the OS are working. I have tried a hard reset, soft reset, and standard power on/off. Does this mean I should try replacing the digitizer? Any ideas that I can get done by the end of the week before I go on vacation.
ddelella said:
The device powers on. The buttons on the side and button work fine. The animations of the OS are working. I have tried a hard reset, soft reset, and standard power on/off. Does this mean I should try replacing the digitizer? Any ideas that I can get done by the end of the week before I go on vacation.
Click to expand...
Click to collapse
I think, You need screen calibration
One easy thing to try: Place the palm of your hand on the screen. Hold it there for 10 seconds. See if it works now. Helps if your hands are warm.
I've had the same problem with screen. It helps if you put your palm over the screen but it's only temporary solution. Does anybody know what is the reason for this and what needs to be done/replaced.
Would appreciate any help.
Hi all!
First of all, I'm not sure if I'm doing everything right here, so excuse me if I'm doing something wrong
I'm new.
I've had my HTC One M7 from aliexpress.com for 2 weeks and 2 days now.
Have had great fun of it, nothing seemed wrong, was working perfectly. There were some rumours about an unofficial android-version that was put on this phone, which might be the problem..
Everytime I turn the phone screen on it thinks I hold/doubletap/tap/repeatedly tap the home button, and sometimes when I power it off it thinks I hold the volume down-button and takes a screenshot.. When I finally get to type my 4-digit pin code, it unlocks, goes to home screen, does the same again. Seems like my phone thinks I'm using the buttons..
I've changed settings (in a legit official way via Settings) of my home button to Hold for menu, Hold and swipe up for Google Search, and double-tap for recent apps..
Have tried factory reset twice, have tried rebooting it over and over, have tried almost anything.. I'm at the point of buying a new phone now, because I fear that HTC will not help me because it's an unofficial version of Android.. Any suggestions?
Everytime I open an app it just closes it and goes to home, sometimes before it does that it opens recent apps.. After that it just freezes and I can't touch it. Sometimes after waiting a couple of seconds, I can tap the screen and maybe it's fast enough to open for example WhatsApp, and then it just shuts off and does what I just stated.
Really weird!
I'm quite desperate. Could a custom ROM (Cyanogen or Android lollipop) fix this perhaps?
Please, help
Gr Patrick
ExcesusNL said:
Hi all!
First of all, I'm not sure if I'm doing everything right here, so excuse me if I'm doing something wrong
I'm new.
I've had my HTC One M7 from aliexpress.com for 2 weeks and 2 days now.
Have had great fun of it, nothing seemed wrong, was working perfectly. There were some rumours about an unofficial android-version that was put on this phone, which might be the problem..
Everytime I turn the phone screen on it thinks I hold/doubletap/tap/repeatedly tap the home button, and sometimes when I power it off it thinks I hold the volume down-button and takes a screenshot.. When I finally get to type my 4-digit pin code, it unlocks, goes to home screen, does the same again. Seems like my phone thinks I'm using the buttons..
I've changed settings (in a legit official way via Settings) of my home button to Hold for menu, Hold and swipe up for Google Search, and double-tap for recent apps..
Have tried factory reset twice, have tried rebooting it over and over, have tried almost anything.. I'm at the point of buying a new phone now, because I fear that HTC will not help me because it's an unofficial version of Android.. Any suggestions?
Everytime I open an app it just closes it and goes to home, sometimes before it does that it opens recent apps.. After that it just freezes and I can't touch it. Sometimes after waiting a couple of seconds, I can tap the screen and maybe it's fast enough to open for example WhatsApp, and then it just shuts off and does what I just stated.
Really weird!
I'm quite desperate. Could a custom ROM (Cyanogen or Android lollipop) fix this perhaps?
Please, help
Gr Patrick
Click to expand...
Click to collapse
This is purely a hardware issue. Your home button is somehow always in "on" position. Given it's a capacitive button, it could be the digitizer or a scratch on the home button area
donkeykong1 said:
This is purely a hardware issue. Your home button is somehow always in "on" position. Given it's a capacitive button, it could be the digitizer or a scratch on the home button area
Click to expand...
Click to collapse
Any idea on how to fix this?
This is somewhere about what I mean, read my reply also.
This might even be closer to what I mean.
Should I just send it back to HTC or can I fix this myself, with your heroic help?
ExcesusNL said:
Any idea on how to fix this?
This is somewhere about what I mean, read my reply also.
This might even be closer to what I mean.
Should I just send it back to HTC or can I fix this myself, with your heroic help?
Click to expand...
Click to collapse
Seems like just the thing I wrote. Considering it's a hardware issue you could replace the screen-digitizer assembly by yourself if you are familiar with that kind of work. I tried once on my old Desire and fried the motherboard, so I don't have cojones to do it [emoji6]
donkeykong1 said:
Seems like just the thing I wrote. Considering it's a hardware issue you could replace the screen-digitizer assembly by yourself if you are familiar with that kind of work. I tried once on my old Desire and fried the motherboard, so I don't have cojones to do it [emoji6]
Click to expand...
Click to collapse
Thanks for assisting me. I will bring it to a Chinese or turkish guy around here who will do it for cheap