Hi all!
First of all, I'm not sure if I'm doing everything right here, so excuse me if I'm doing something wrong
I'm new.
I've had my HTC One M7 from aliexpress.com for 2 weeks and 2 days now.
Have had great fun of it, nothing seemed wrong, was working perfectly. There were some rumours about an unofficial android-version that was put on this phone, which might be the problem..
Everytime I turn the phone screen on it thinks I hold/doubletap/tap/repeatedly tap the home button, and sometimes when I power it off it thinks I hold the volume down-button and takes a screenshot.. When I finally get to type my 4-digit pin code, it unlocks, goes to home screen, does the same again. Seems like my phone thinks I'm using the buttons..
I've changed settings (in a legit official way via Settings) of my home button to Hold for menu, Hold and swipe up for Google Search, and double-tap for recent apps..
Have tried factory reset twice, have tried rebooting it over and over, have tried almost anything.. I'm at the point of buying a new phone now, because I fear that HTC will not help me because it's an unofficial version of Android.. Any suggestions?
Everytime I open an app it just closes it and goes to home, sometimes before it does that it opens recent apps.. After that it just freezes and I can't touch it. Sometimes after waiting a couple of seconds, I can tap the screen and maybe it's fast enough to open for example WhatsApp, and then it just shuts off and does what I just stated.
Really weird!
I'm quite desperate. Could a custom ROM (Cyanogen or Android lollipop) fix this perhaps?
Please, help
Gr Patrick
ExcesusNL said:
Hi all!
First of all, I'm not sure if I'm doing everything right here, so excuse me if I'm doing something wrong
I'm new.
I've had my HTC One M7 from aliexpress.com for 2 weeks and 2 days now.
Have had great fun of it, nothing seemed wrong, was working perfectly. There were some rumours about an unofficial android-version that was put on this phone, which might be the problem..
Everytime I turn the phone screen on it thinks I hold/doubletap/tap/repeatedly tap the home button, and sometimes when I power it off it thinks I hold the volume down-button and takes a screenshot.. When I finally get to type my 4-digit pin code, it unlocks, goes to home screen, does the same again. Seems like my phone thinks I'm using the buttons..
I've changed settings (in a legit official way via Settings) of my home button to Hold for menu, Hold and swipe up for Google Search, and double-tap for recent apps..
Have tried factory reset twice, have tried rebooting it over and over, have tried almost anything.. I'm at the point of buying a new phone now, because I fear that HTC will not help me because it's an unofficial version of Android.. Any suggestions?
Everytime I open an app it just closes it and goes to home, sometimes before it does that it opens recent apps.. After that it just freezes and I can't touch it. Sometimes after waiting a couple of seconds, I can tap the screen and maybe it's fast enough to open for example WhatsApp, and then it just shuts off and does what I just stated.
Really weird!
I'm quite desperate. Could a custom ROM (Cyanogen or Android lollipop) fix this perhaps?
Please, help
Gr Patrick
Click to expand...
Click to collapse
This is purely a hardware issue. Your home button is somehow always in "on" position. Given it's a capacitive button, it could be the digitizer or a scratch on the home button area
donkeykong1 said:
This is purely a hardware issue. Your home button is somehow always in "on" position. Given it's a capacitive button, it could be the digitizer or a scratch on the home button area
Click to expand...
Click to collapse
Any idea on how to fix this?
This is somewhere about what I mean, read my reply also.
This might even be closer to what I mean.
Should I just send it back to HTC or can I fix this myself, with your heroic help?
ExcesusNL said:
Any idea on how to fix this?
This is somewhere about what I mean, read my reply also.
This might even be closer to what I mean.
Should I just send it back to HTC or can I fix this myself, with your heroic help?
Click to expand...
Click to collapse
Seems like just the thing I wrote. Considering it's a hardware issue you could replace the screen-digitizer assembly by yourself if you are familiar with that kind of work. I tried once on my old Desire and fried the motherboard, so I don't have cojones to do it [emoji6]
donkeykong1 said:
Seems like just the thing I wrote. Considering it's a hardware issue you could replace the screen-digitizer assembly by yourself if you are familiar with that kind of work. I tried once on my old Desire and fried the motherboard, so I don't have cojones to do it [emoji6]
Click to expand...
Click to collapse
Thanks for assisting me. I will bring it to a Chinese or turkish guy around here who will do it for cheap
Related
Hi. I am a new owner of the AT&T Tilt, so I was messing around with a few cool new features. I installed the HTC Home Plugin and the HTC Default Theme, which looked really nice. After I installed these, things began going crazy. When I had them installed, the screen would not turn back on after going blank, so I would have to remove the battery and then reboot it again. When it loaded back up, I tried to manually power it off via the power button on the side. INstead of powering off, it would freeze. Sucks, I know...
So I finally decided to remove both the plugin and the default screen, as I figured it would send things back to normal. It didn't. When it was all removed, I tried to slide the phone open, but the screen did not automatically switch to landscape view. So I tried to power it off, and it acted as if it was continually loading something and refused to turn off.
This is very furstrating... Do any of you all know what to do?
Thanks.
ShingTse said:
Hi. I am a new owner of the AT&T Tilt, so I was messing around with a few cool new features. I installed the HTC Home Plugin and the HTC Default Theme, which looked really nice. After I installed these, things began going crazy. When I had them installed, the screen would not turn back on after going blank, so I would have to remove the battery and then reboot it again. When it loaded back up, I tried to manually power it off via the power button on the side. INstead of powering off, it would freeze. Sucks, I know...
So I finally decided to remove both the plugin and the default screen, as I figured it would send things back to normal. It didn't. When it was all removed, I tried to slide the phone open, but the screen did not automatically switch to landscape view. So I tried to power it off, and it acted as if it was continually loading something and refused to turn off.
This is very furstrating... Do any of you all know what to do?
Thanks.
Click to expand...
Click to collapse
Try a soft reset and if that doesn't work, back up any data you don't want to lose and then try a hard reset. This will bring you back to factory settings but you lose all your data and added programs.
I have both those things on my Tilt and have not had that happen. Any other third party software it could be reacting with?
Not that I know of. I installed TomTom6 on there, but I had that for several hours prior to putting the two other programs on there and it worked just fine. Is there a way to do a hard reset before the phone turns on fully? Because once it turns on, I am very limited as to what I can do...
Yes.
Put your stylus into the reset hole (just above and to the right of the USB port) and hold both soft keys at the same time (next to the green and red phone buttons).
Hm.. Strange thing happened. I simply held the two soft keys at start up and it seems to have reset the whole thing. Did I do this correctly or should I redo it?
ShingTse said:
Hm.. Strange thing happened. I simply held the two soft keys at start up and it seems to have reset the whole thing. Did I do this correctly or should I redo it?
Click to expand...
Click to collapse
hmm i don't think so you did a hard reset than buddy. Hard reset is holding the two soft keys and than inserting stylus into soft reset hole on bottom of phone. Doing this brings you to a white screen with a warning in blue that basically tells you all data will be erased to proceed hit the send button .. and once you hit send (green button) than it starts the hard reset and once it finishes it asks you to hit the send button again to reboot the phone.
Yeah. STrangely enough, it didn't warn me of any of that. It simply took a while to boot up from the AT&T screen and when it did, all of the stuff that I had installed was gone...
Another question..
Okay, so after about seven attempts, I finally got the hard reset to work properly. Now that everything is back to it's manufacture settings, I would like to update the plain jane look of it. I know this may sound utterly stupid, but can anyone tell me exactly how to install the HTC Plugin along with the HTC Default theme and Customizer? (If links can be provided as to the correct download site, it would be greatly appreciated as well.)
The last time I thought I installed these correctly, my phone went crazy...
Thanks guys.
P.S. TomTom 6 would not have an affect on my phone.. would it?
Thanks again!
no tomtom6 will not affect your phone, I have used it for months with HTC home plugin, didn't have an issue with my tilt. I hope that helps. I don't quite understand what you want to do with the customizer maybe someone else can help ya with that.
Good luck on your new phone.
ShingTse said:
Okay, so after about seven attempts, I finally got the hard reset to work properly. Now that everything is back to it's manufacture settings, I would like to update the plain jane look of it. I know this may sound utterly stupid, but can anyone tell me exactly how to install the HTC Plugin along with the HTC Default theme and Customizer? (If links can be provided as to the correct download site, it would be greatly appreciated as well.)
The last time I thought I installed these correctly, my phone went crazy...
Thanks guys.
P.S. TomTom 6 would not have an affect on my phone.. would it?
Thanks again!
Click to expand...
Click to collapse
Go here, down load HTC Home plugin and Home Customizer again.
Remember to soft reset after installing (no soft keys just stylus in the reset hole) Go to start>settings>today>items,check HTC Home. And you should be good to go.
If not , now you know how to hard reset and start again.
http://wiki.xda-developers.com/index.php?pagename=Kaiser_software_recs
Alright! Thanks a lot!
I'll keep you informed as to how it goes! Thanks again!
Ah! Thanks! It works flawlessly now!
Juuust kidding...
I don't know what it is, but it worked just fine for a while.
Now, whenever I tap the power button on the side to turn the screen off, I can not get it to turn back on.
Why?
Hi everyone,
My HTC Touch Diamond phone appears to be stuck on the TouchFlo screen. I can use the hard-buttons to move around the screen and do the essentials, but I somehow cannot use the touch-screen at all.
Strange thing however is that while I am in certain screens (ie: Call History), whenever I touch the screen, I can see the OK button in the top-right corner show up and go away whenever I remove my finger from the screen.
I've attempted several soft resets and removed the battery for a few minutes, yet still at no avail. Anyone have a clue what could be wrong? I am desperate and don't want to do a hard-reset and lose all my data and settings.
Looking forward to your suggestions!
nobody any ideas?
My personal thought on it is that you probably just need to recalibrate your screen... but I can not figure out a way to get to that option without using the screen. If there was a start button it would be easy, but since we have a sleek phone it doesn't have one.
wizardlizard111 said:
My personal thought on it is that you probably just need to recalibrate your screen... but I can not figure out a way to get to that option without using the screen. If there was a start button it would be easy, but since we have a sleek phone it doesn't have one.
Click to expand...
Click to collapse
It may or may not help but a shortcut to align screen is to hold Enter/Action and press Volume Up.
I only know this because my friend is looking for a way to disable this combo for gaming purposes.
The symptoms sounds like you have installed SensorLock.
When i have it activated i can press the hardbuttons and the upper right corner of the screen.
Try flip your phone and see if it unlocks?
All great suggestions guys! Especially the Enter + VolUp was the one I wouldve wanted to try! In the end, I decided to go to HTC Support and they checked the device. Turned out it was a hardware problem: the connector was loose! After pressing a bit around the lower edge of the screen, the connector worked properly again!
Thanks again for the help guys!
Hi all, please can you help me with this!?
Firstly when my phone boots or is taken out of sleep mode it immediately activates voice record as if this button has been pressed. It then opens the dialler and types ‘EDFC’. If I open pocket word and then wake the phone up it also types ‘EDFC’ before doing the above.
My keyboard is not working and the only hardware buttons that function are the power button (only for a while), the camera button and the silver select button in the middle of the d-pad. The jog wheel and silver directional d-pad buttons occasionally come to life. The others don’t work (green call and red end buttons, ok, windows etc).
When I use the standard keyboard SIP on the screen the directional buttons and delete do not function?!
I’ve reverted to a stock ROM to make sure this isn’t the problem.
It appears as though my Kaiser thinks these buttons are being depressed, but I’ve checked them and they click normally and release when pressed (even though they don’t perform a function) so nothing is stuck down etc….
I’m going to use AE Buttons to try and unhinge the button functions for now, but it would be great if someone has any suggestions!!
Thanks in advance.
Update - AE Button won't unhinge the buttons or change their function to anything else (e.g. nothing). I can't stop this from happening every time the phone boots/wakes up!
Help!
Mine got the same symptoms last week except it opens quick something or other,and then the dialler dials 2547.The screen for my pin then comes up,which I can enter normally.Home screen fires up normally but the keyboard will not work or any buttons except the silver one in the middle.Searched a bit and this problem is very common although I cannot find a solution anywhere.Can someone please help
AE button didn't work?
When mine did that, I reset all the hardware buttons (not the keyboard, just the buttons reachable from the outside. A soft reset and viola!
That's the only solution I have. It's worked for me 2x.
Also try pulling the battery for 20 seconds or so and restarting. That has fixed my touchscreen not working after it gets spashed 3x. Yeah, my phone is old and abused, but keeps working.
Will
wasilvers said:
"I reset all the hardware buttons (not the keyboard, just the buttons reachable from the outside. A soft reset and viola!"
Click to expand...
Click to collapse
Thanks for your replies - I've got Orange sending me another one in the morning now and sods law it's just stopped happening.... Taking the replacement anyway in case it happens again.
For my knowledge, how did you reset the buttons? I deleted some registry keys to completely stop them working (although I couldn't find the registry keys for the red and green buttons).
Searching on Google there are quite a few reports of this, but no one has ever posted the cause!
I am having the same problem... please help. My phone is going crazy. I did a hard reset but still didnt solve the problem....
I am also having this issue. Phone starts typing EDFC and then initiates the voice recorder. I reflashed various ROMs and regardless of what was flashed.. initially they appeared okay, then it started happening again. I also tried hard and soft resets. Nothng has worked so far.
I resorted to disabling the keys and some of the applications which I dont use which appear to be getting started/run (Voice recorder for one). So far I havent had the issue, knock on wood.
I think this is more than likely a hardware error. My tilt is actually pretty old so I wouldnt be surprised. If someone finds either the cause or a workable solution please post. Im trying to hold off until January when my contact expires to get a new HTC.
I searched and searched but found no solution for this and ended up getting the phone replaced.
HTC seemed to know nothing of such a problem....
Have you tried whacking it?!!?
Hope you get it sorted.
brandall said:
Have you tried whacking it?!!?....
Click to expand...
Click to collapse
Hmm, yes, but I don't see how that helped my phone.
lol, all jokes aside, my friends, I ask in this thread as well,
what is causing this problem? I ran into this issue after ALL my buttons stopped working (except for the power).
I installed a new rom (I forget which one), and still nothing works except for power button.
It would be even better if someone knows the solution!
-Calling for Help-I'm still convinced it is a software/registry problem...
Okay, so there's no solution available for this weird problem of ours.
On the bright side, however, it is amazing that we can still use the phone, even after it requires servicing (some way or another). I have accepted this handicap that has been placed on my phone for now, simply hoping it will grow out of it one day.
But something isn't right. When I looked in the registry (trying to follow some directions I found within the wiki for when your keyboard STILL doesn't work properly), there was a discrepancy between what was supposed to be found in the registry and what was actually there. It wasn't that the values were wrong, it was the names of the values that were different. Why could this be?
Or even if you have moment of time, and you have an AT&T Tilt, and it works perfectly, maybe you could write up a run down of what you have hanging around in that section of the registry?
Hey, just so I can be sure, is there some place I can cross check what I have in my HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP with what is supposed to be there in a fully functioning AT&T Tilt?
okay so when my n1 is in sleep, it takes like 3 tries to wake it up. The first time I press the unlock button the unlock screen comes and then goes back to sleep instantly. The second time the lights for the back menu home and search light up and that's it. the third time it works. I'm on froyo. anyone else with this problem?
I have a similar issue.
Sometimes just the capacitive buttons light up and not the screen. I have to make 2 or 3 tries to get it to turn on. Its rare, but its there. It only happened on 2.2.
ok good, me too!
was just looking for this topic.
mine doesnt always turn anything on at all. sometimes the light go on, others nothing. Also trying to turn off the phone is hard as it sleeps straight away with out opening up the power menu.
I have a stock N1, which recently updated to Froyo, with the same problem.
any ideas would be great!
cheers,
lorin.bute said:
I have a similar issue.
Sometimes just the capacitive buttons light up and not the screen. I have to make 2 or 3 tries to get it to turn on. Its rare, but its there. It only happened on 2.2.
Click to expand...
Click to collapse
Also happens on CM 5.0.7.1.
i think it may be a hardware button issue.
I have tried turning mine off (had to pull the battery out) and then to turn it on.
It should turn on readily as it has nothing to do with the OS at that point.
any ideas?
No HW button issue described. HW button works - if it didn't, lights wouldn't go on. It's a wrong reaction on the button, at least that's what OP describes (and me too).
Your N1's power button is dying, it's a known HARDWARE issue. I experienced all of that what you may think a software bug, nut dear friends, prepare to meet HTC or Google for warranty. My N1's power button is dead, I couldn't swap for a new one because I bought it in my country where no official distributor for N1 yet. Sad!
ps: you may try to search for "N1 power button" and see there are more and more reports about this problem.
I've read more than one or two threads on power button issues, and I know what I'm talking about. My power button DOES power up the phone when the battery is taken off the first shot, it DOES wake the phone from standby, it DOES register long presses - there was even one time when a second press was long, and suddenly the screen woke up with power menu, while the first press left it dark with touch button light going on.
Doesn't look even a bit like HW to me. HW would leave the phone dead, non-responsive to touches, or create a loose touch which would translate into several touches - none of those would EVER turn into a phone being on with screen off, and suddenly snapping back to screen on when the SCREEN is touched several times.
Could be your cpu was too busy to accept any inputs.
I have a thread about it here:
http://forum.xda-developers.com/showthread.php?t=692874
Take your time! As for me, I'm using my N1 for 3 months now for the power button to completely dead with everyday use (I didn't use any app to trackball-wake).
As I said, all the things you are yelling I have been through. And I, too, thought it was software problem.
I tried both MCR and Cya with no hope.
Good luck!
ps: One of my friend just told me about his N1's power button issue right after hearing me telling about mine.
This sucks
anyone know where i can buy a new button??
Corrupt SD Card
I had the same issue. I'd press the power button, the bottom four buttons would light up but no screen wake. Only way to get out of it was to pull the battery. It would happen maybe 30-40% of the time. (Nexus One Froyo FRF72)
I think it was due to a corrupt MicroSD card. I recently installed a 32gb card and put some music on it using songbird and possibly didn't safely remove. That's when I started getting issues. Removed the SD card completely and it worked fine. Changed back to the old card and no issues. Then formatted the 32gb and tried again, worked fine. Then I tried to transfer more music, there was an error and I got the same problem. (Cheap ebay card from Hong Kong, that'll teach me).
Anyway, I'd be interested to know if that solved anyone else's problem, because all I see on forums are that it's a faulty power button, but that didn't seem to be the case in my situation.
Cheers,
Dylan
-Witty esoteric statement about science/technology.
Mine is doing kinda the same weird thing but a little different.
When I push the power button the screen comes on but is unresponsive to touch. If I press the power button again the screen dims and then turns off, the home keys light up and then the trackball glows white. The phone then does not respond to the power button for around 10 secs and repeats this behavior 4 or 5 times until it actually starts working correctly and I can swipe my finger to get to the home screen.
It usually does this after being inactive for a period of time, like after sitting overnight.
FRF91
LancherPro Beta 0.6.7.2(maybe the problem?)
jimbobalu said:
Mine is doing kinda the same weird thing but a little different.
When I push the power button the screen comes on but is unresponsive to touch. If I press the power button again the screen dims and then turns off, the home keys light up and then the trackball glows white. The phone then does not respond to the power button for around 10 secs and repeats this behavior 4 or 5 times until it actually starts working correctly and I can swipe my finger to get to the home screen.
It usually does this after being inactive for a period of time, like after sitting overnight.
FRF91
LancherPro Beta 0.6.7.2(maybe the problem?)
Click to expand...
Click to collapse
i have almost the same issue, although mine happened twice when i was on EPE54B but it's been far more common on FRF91
the only difference is my power will continue to turn the back light on and off no matter if the screen has already timed out or not
kobecamp2009 said:
okay so when my n1 is in sleep, it takes like 3 tries to wake it up. The first time I press the unlock button the unlock screen comes and then goes back to sleep instantly. The second time the lights for the back menu home and search light up and that's it. the third time it works. I'm on froyo. anyone else with this problem?
Click to expand...
Click to collapse
I have exactly the same issue. Over in the general forum, there's another thread on this issue. Many, myself included, are reporting that this problem started after the FRF91 update. Can you confirm?
rtx101 said:
Your N1's power button is dying, it's a known HARDWARE issue. I experienced all of that what you may think a software bug, nut dear friends, prepare to meet HTC or Google for warranty. My N1's power button is dead, I couldn't swap for a new one because I bought it in my country where no official distributor for N1 yet. Sad!
ps: you may try to search for "N1 power button" and see there are more and more reports about this problem.
Click to expand...
Click to collapse
Read again carefully. Are you sure your hardware problem was identical to what the OP described? I've noticed a lot of people with obvious hardware problems (i.e., the power button is completely unresponsive) posting on threads like this when they actually have a different problem. It's very confusing.
britoso said:
Could be your cpu was too busy to accept any inputs.
I have a thread about it here:
http://forum.xda-developers.com/showthread.php?t=692874
Click to expand...
Click to collapse
This sounds VERY promising -- thank you britoso!
PS: Are you guys getting the unresponsive unlock slider like britoso describes?
I had this problem when I first flashed CM6 yesterday. Even after wiping and reflashing it was the same. Only way to get out of the black screen was to do a soft reset, power + vol down + trackball. I finally found out that my SD card malfunctioned and was corrupt. I tried reformatting the sd card in an microsd card reader but windows said it could not be reformatted. I finally switched back to another microsd card that was working, wipe and reflashed cm6 and the problem went away. Try backing up all the data on your microsd onto your computer then reformat it and wipe then reflash to see if it works
Edit: ughhhh it just happened again, but not as bad as before, turns back on after second try... maybe i didnt press the trackball hard enough
Got a problem here my home and call buttons when pressed will put my phone in sleep mode. When i try to text using my keyboard my 6,0,w,e and r buttons put my phone in sleep mode can anyone help me please!!!
Thanks in advance
ps g1 is unlocked and rooted with cyanogenmod 4.2.15.1
Anyone Have any ideas?
theshow4life said:
Got a problem here my home and call buttons when pressed will put my phone in sleep mode. When i try to text using my keyboard my 6,0,w,e and r buttons put my phone in sleep mode can anyone help me please!!!
Thanks in advance
ps g1 is unlocked and rooted with cyanogenmod 4.2.15.1
Click to expand...
Click to collapse
I would try re-flashing the ROM, or possibly restoring a previous nandroid.
How long has this been happening for? Any more info on how it might have happened? Did you mess around with any XIM.apk or keyboard layouts?
i tried to wipe it and everytime i have to press the home button the phone shuts off. and no i didnt mess with anything my g.f had the phone in her purse the whole day and when i when to use it it was doing this. itjust started to do like 2 days ago. if i was to hold any of the buttons i said before that are giving me problems the backlights of the buttons go crazy and blink its crazy.
theshow4life said:
i tried to wipe it and everytime i have to press the home button the phone shuts off. and no i didnt mess with anything my g.f had the phone in her purse the whole day and when i when to use it it was doing this. itjust started to do like 2 days ago. if i was to hold any of the buttons i said before that are giving me problems the backlights of the buttons go crazy and blink its crazy.
Click to expand...
Click to collapse
True, that's weird, I would try to wipe/re-flash with ADB then... there is a guide for setting up and using ADB here:
http://forum.xda-developers.com/showthread.php?t=532719
Good luck!
thanks dude ill give it a shot
Err guys, this sounds more like a hardware problem then a software problem, no matter how many times you wipe it will remain like that. Try the "how to remap any key on your G1 thread" here.
Maybe water seeped into the hardware? Wiping through adb does the exact same thing as wiping through terminal, terminal is just more convenient that's why it was put in recovery.
No matter what you do software wise you probably won't be able to fix the keys. Since this just happened while it was in your girlfriend's purse it couldn't have done anything really by itself.
protomanez said:
Err guys, this sounds more like a hardware problem then a software problem, no matter how many times you wipe it will remain like that. Try the "how to remap any key on your G1 thread" here.
Maybe water seeped into the hardware? Wiping through adb does the exact same thing as wiping through terminal, terminal is just more convenient that's why it was put in recovery.
No matter what you do software wise you probably won't be able to fix the keys. Since this just happened while it was in your girlfriend's purse it couldn't have done anything really by itself.
Click to expand...
Click to collapse
Exactly what I was thinking..
It sounds like moisture or even dust has gotten into the keyboard and shorted out a track. I believe the keyboard and front buttons are all linked together and the keyboard would be the easiest place for a short to occur.
Open it up and give it a good cleaning.
so i wiped the phone and not it wont boot all the way so i said what the hell ill load a different rom so i did that and now my buttons are working fine so far.
Thanks everyone for the help