Database Develop

WM6: Ok, VPN: Ok, Remote Desktop: NOT Ok - HELP

Hello all,
I have been successful in loading the WM6 ROM: works great! I have been successful at using the phone for Bluetooth DUN. I have been successfull at setting up a VPN connection to my place of employment: I can look at the RRAS server GUI and see that I have established a viable connection.
What I have NOT been successful at is getting Remote Desktop to work. RD is one of the reasons I upgraded to this ROM. Has any one been able to get their Windows desktop on their Treo? If so, how did you do it?
I can't seem to find any pertinent information on how to make this work so anything you can tell me would be a great help.
Cheers,
idyllic

http://forum.xda-developers.com/showthread.php?p=1453117#post1453117
http://forum.xda-developers.com/showthread.php?p=1451613#post1451613

joannaex said:
http://forum.xda-developers.com/showthread.php?p=1453117#post1453117
http://forum.xda-developers.com/showthread.php?p=1451613#post1451613
Click to expand...
Click to collapse
Joannaex,
thank you for the forum pointers. Alas, they did not help. I did try to load the cab file from one of the threads, but it loaded the same version of Remote Desktop Mobile that I already had. I still get the same errors encountered with the previous version. Maybe this behavior is due to the "unofficial" ROM not being fully functional in some way? I don't know. It would be interesting to hear from someone that actually got this to work.
Cheers
idyllic
PS: in occurs to me that this might be a routing issue in the 10.x.x.x/192.x.x.x space. I could verify this if there were a command prompt where I could run things like ipconfig, tracert, netstat, etc. Or a log file that could be viewed. Just wishful thoughts I suppose
PPS: Just found two great progs, one called VXIPCONFIG which give you the info you would get in you did an ipconfig /all. The other is called VXUTIL which you can do PING, TRACERT, WHOIS and a lot more. The utilities are available from http://www.cam.com/windowdsce.html.

I have been able to connect to remote desktop. What has been successful for me has been to already initiate my 3G connection then connect using remote desktop. It doesn't seem to be able to start up the connection itself.

andokai said:
I have been able to connect to remote desktop. What has been successful for me has been to already initiate my 3G connection then connect using remote desktop. It doesn't seem to be able to start up the connection itself.
Click to expand...
Click to collapse
andokia,
I am doing the exact same thing: starting my 3G connection, then my VPN connection, and lastly Remote Desktop Mobile. The RDN ALWAYS times out with one of these two errors: "Connection Status - Cannot Connect. Likely reasons are: 1. Specified computer name or IP does not exist, 2. A network error occurred while establishing a connection." So, I'm kind of at a loss here as the troubleshooting tools available are not great. Thank you for the response!
Cheers,
idyllic

Hi idyllic,
Can you access a remote desktop when a VPN session isn't active? I have used the two separately without problems but haven't tried them together.

andokai said:
Hi idyllic,
Can you access a remote desktop when a VPN session isn't active? I have used the two separately without problems but haven't tried them together.
Click to expand...
Click to collapse
andokia,
no, I cannot access any system. I have tried my home system (firewalls turned off and on). I have tried my work systems (VPN on and off). Nothing seems to work. It's really frustrating to have a tool that you know can help you, but it doesn't work: aaaaaaaaaaaahhhhhhhhhhhhhhhhhhhhhhhh!
Cheers,
idyllic

I'm assuming you're trying to use a local address because you are connecting with vpn first. Did you put the local address in the exceptions list? If not the vpn connection will disconnect anytime you try to use an address that is not in the exceptions list.
Exceptions list: start\settings\connections\connections\advanced\exceptions
then add the local url
Hope this helps. Used to be the problem I had when trying to use VPN.

chris44gw said:
I'm assuming you're trying to use a local address because you are connecting with vpn first. Did you put the local address in the exceptions list? If not the vpn connection will disconnect anytime you try to use an address that is not in the exceptions list.
Exceptions list: start\settings\connections\connections\advanced\exceptions
then add the local url
Hope this helps. Used to be the problem I had when trying to use VPN.
Click to expand...
Click to collapse
chris44gw,
yes, I'm trying to connect to a local addres, but that address isn't a URL. The address I'm entering is an IP address of the machine for which I want to get a desktop. Now maybe I'm wrong, but my understanding is that I can use Remote Desktop Mobile to get, say, a desktop/console of one of my servers.
I've been able to surf the web on the phone, I've been able to use the phone as a Bluetooth modem, I've been able to connect to each of my companies VPN servers. Still now desktop. Whether I enter a fully qualified domain name or an IP address it never works.
Now, I have a little more information. If I just connect to the AT&T 3G network I can do a traceroute to the VPN servers. If I then connect to the VPN (PPTP connection verfied and active) I CANNOT ping anything on the corp. net. It has to be a routing issue I'm thinking. It seems that it needs to be fixed on the phone side, but I can't seem to figure out where to do this.
Anyway, I appreciate the pointer about the URL exception list.
Cheers,
idyllic

That's what mine looks like. Once I'm connected vpn wise into my 2003 server I can RDP into it and another XP machine on the network through the local IP. Only thing I can think of is if you have activesync connecting to an exchange server. It might disconnect the vpn. I think you've said you're verifying the vpn connections so I might look into the firewall on the computer or make sure RDP is on for the computer (although you've probably done that). Good luck though.

chris44gw said:
That's what mine looks like. Once I'm connected vpn wise into my 2003 server I can RDP into it and another XP machine on the network through the local IP. Only thing I can think of is if you have activesync connecting to an exchange server. It might disconnect the vpn. I think you've said you're verifying the vpn connections so I might look into the firewall on the computer or make sure RDP is on for the computer (although you've probably done that). Good luck though.
Click to expand...
Click to collapse
chris44gw,
thank you for the screen-shot. I gave this a try, but no luck. We don't use exchange servers at work and I've verified that no active sync is active during the connect process. Having downloaded a couple of tools to help troubleshoot, I've noticed that I CANNOT ping anything on the internal network: this after verify that the VPN connection active and viable. I have also verified that each system that I am connecting to has RDP turned on. I guess I'll just keep experimenting. I just can't help but think that there is ONE LITTLE THING that is keeping this from working.
Cheers,
idyllic
PS: What encryption level does the Treo 750 VPN app use? 56bit? 128?
PPS: Upon further testing... when I connect to the RRAS server (and connecting to the RRAS server has NEVER been the problem) on the West Coast (Windows 2000 Server std. SP4) I cannot ping the "inside" network. When I connect to the East coast RRAS server (Windows Server 2003 SP2) I CAN ping "inside" network. In either case I still cannot get a remote desktop.

Have the same problem on Diamond
Hi all,
After upgrading to wm6.1 on O2 Diamond unable connect to Remote Desktop.
When manually connected to Internet it works perfect, but from RD Client there is always an error (dial up or Proxy settings). All other programmes can always correctly initiate internet connection via GPRS/UMTS. Via Active sync RD works always.
MFG

Sorry, never got it to work. Call me a traitor, but I now have an iPhone and everything works the way I expect it... with two major exceptions: 1. no cut-and-paste, 2. can't be used as a tethered modem without jail-breaking the phone (which I'm not willing to do).
--idyllic

Similar problem HTC Touch HD
Hi all, sorry in advance if my problem ends up being because I've missed something basic; I'm trying to setup RDC on my HTC Touch HD with no luck. Computer name is right, password is right, IP is right. Fail message:
"connection status. cannot connect. likely reasons are: 1. specified computer name or ip does not exist. 2. A network error occurred while establishing the connection."
I'm connected to my WiFi network which also has the machine i'm trying to connect to on it. I've also tried when out of network range, connecting via 3G/HSDPA. Steps I've taken:
-Enabled remote desktop in system properties on target machine. Haven't added any remote users as it already allows me (admin on target machine) and I'm using those login details to access.
-Allowed RD in the packet settings of Kaspersky antivirus, using the address as the ip of my mobile, found by going to whatsmyip.com, and name as the name I've set on the device.
-Probably unrelatedly, I've also allowed the HTC to access the wifi through the MAC address access list
I can connect via a standard windows machine on the same router (which just needs the computer name, not the IP). Have found this useful as I had the details around the wrong way, but even now it's not working. Based on the tips in the link above, I'm under the impression that I should set things up thus:
Computer: the ip address of target machine
User name: EITHER my username OR MACHINENAME/User Name, e.g. John Smith OR JOHNSPC\John Smith
Password: pw
Domain: either machinename or blank.
Anyone know if this is right / which of the options for username and domain is right?
Cheers
Dez

Active sync problem

hi guys.just got my tytn II today.but active sync is not detecting in anyway.my handset is enabled with usb.but when i plug it to the computer onlya sound comes but active sync does not detect it.any helpwould be much appreciated...sorry if this happensto be a repost.
when im trooubleshooting its tellin me this:1.unable to get ip adress..go to web add for help.2.unable to establish connection between pc and device.
3.no additional known issues....i checked out the web sites...everythings fine...but still not working the active sync.

9billy said:
hi guys.just got my tytn II today.but active sync is not detecting in anyway.my handset is enabled with usb.but when i plug it to the computer onlya sound comes but active sync does not detect it.any helpwould be much appreciated...sorry if this happensto be a repost.
when im trooubleshooting its tellin me this:1...go to web add for help.2.unable to establish connection between pc and device.
3.no additional known issues....i checked out the web sites...everythings fine...but still not working the active sync.
Click to expand...
Click to collapse
If your PC is "seeing" your device but Activesync is not:
Make sure that you are running Activesync 4.5.
Change your USB to PC Settings (Start>Settings>Connections Tab>USB to PC) while your device is hooked up to your PC to see if that triggers the recognition.
Check your Activesync Connection Settings (File>Connections I think) and make sure that Allow USB Connections is selected.
Disable your firewall on your PC, if you can connect then, you need to enter exceptions in AS to get past this restriction.
Another thing to check: Check your Network Card Settings (Start>Settings>Connections Tab>WiFi>Network Adaptors Tab).
Tap on Remote-NDIS Host. Make sure that User Server Assigned IP address is selected.

I had a similar problem once. Turned out is was my own fault.
I had manually disabled the network connection Activesync needs to detect the Kaiser. This might be relevant for your issue:
On your computer goto 'Network Connections' (via 'Control Panel', assuming you have XP)
Connect the Kaiser to the computer
Enable the disabled network connection
You might want to switch to 'Tiles' view. The third line will read 'Windows mobile-based device'. That network connection needs to be enabled.
Good luck!

HeavenLee said:
Change your USB to PC Settings (Start>Settings>Connections Tab>USB to PC) while your device is hooked up to your PC to see if that triggers the recognition.
Click to expand...
Click to collapse
This trick helped me

for mine, I had to disable the "advanced network functionality" under Settings -> connections -> USB to PC before it would sync.

Same hint helped me to to uncheck the tab for the "advanced network functionality". No clue why.
Regards

ME HELPED THIS TWO THINGS :
1.
Another thing to check: Check your Network Card Settings (Start>Settings>Connections Tab>WiFi>Network Adaptors Tab).
Tap on Remote-NDIS Host. Make sure that User Server Assigned IP address is selected.
AND THEN THIS :
2.
Change your USB to PC Settings (Start>Settings>Connections Tab>USB to PC) while your device is hooked up to your PC to see if that triggers the recognition.
THAAAANKS !

OK I tried everything and cannot sync with my corporate PC work (XP with SP2).
I cannot get a local network LAN address on the Tilt regardless if I use NDIS or not and regardless if I provide the DNS server address or not it insists on its default mobile IP.
Funny enough "My Mobile" works through "Connect IP" to the default IP address 169.254.2.1
I tried almost all settings and nothing worked. On top I contacted MS just to receive a hotfix for the USB-2-NDIS drivers which didn't work either.
ANY idea anybody?
I also get the mysterious 80072EFD error from activesync 4.5.
PS: At home I can sync with the company server over the internet connected to my W2K SP4 workstation without any problem.
See attached screenshots

hmm my laptop recognizes my phone...its says its connected..but it just wont sync any ideas why>?
running vista btw

Dr. Strangelove said:
I had a similar problem once. Turned out is was my own fault.
I had manually disabled the network connection Activesync needs to detect the Kaiser. This might be relevant for your issue:
On your computer goto 'Network Connections' (via 'Control Panel', assuming you have XP)
Connect the Kaiser to the computer
Enable the disabled network connection
You might want to switch to 'Tiles' view. The third line will read 'Windows mobile-based device'. That network connection needs to be enabled.
Good luck!
Click to expand...
Click to collapse
This was my problem as well. I had disabled the network connection, but could not find it any more in Network Connections (on my PC). I ended up having to run the ActiveSync installer msi and telling it to repair. That fixed things nicely.

verona said:
Same hint helped me to to uncheck the tab for the "advanced network functionality". No clue why.
Regards
Click to expand...
Click to collapse
I had that problem until I installed a flashy new NEC PCI USB 2.0 Adapter card in my PC and stopped using my motherboards onboard VIA (Appolo Pro chipset) USB 1.1 ports. The Activesync 4.5 connections are now far more reliable and I can connect both with or without advanced networking functionality ticked. It looks as if the type/quality of USB port in the PC has alot to do with things.
Now the remaining annoying issue with AS 4.5 I have is that when transferring large wmv files to my TyTN IIs storage card (or even internal memory), the progress bar that appears to indicate the file is transferring never gets to the far right side but always resets back to the beginning (sometimes several times when part way along during the transfer). Is this behaviour which other users of Kaisers connected to Win XP machines have observed? Can anyone throw some light on what's going on to cause this?

transferring large files/data fails
Click to expand...
Click to collapse
That's actually a known issue with USB. A std. USB driver connection through AS (regardless what version) will time out after 4 something seconds which may not be enough to write a file to your device/storage card. Best money I ever spent was for Softick Card Export II. It gives you the possibility to either active sync or "card export" data. Card export will enable your storage card as removable drive (just like with a card reader) an you can copy all data you want. Kinda slow but reliable. I just transferred 5 MP3 CD's on my storage card without any problems.

tyguy said:
A std. USB driver connection through AS (regardless what version) will time out after 4 something seconds which may not be enough to write a file to your device/storage card.
Click to expand...
Click to collapse
Thanks for the tip with that software. I'm not that concerned that I'm willing to fork out money though Just to clarify things, the files do still get across without any problem or failure (and no Activesync disconnects now), it's just the progress bar doesn't correctly indicate whats going on. FWIW the progress bar progresses for far more than 4 seconds before resetting back to the beginning probably 30 seconds or so but I've not timed it. Have you, tyguy, or other users, observed this behaviour with the Kaiser under XP or does the progress bar behave itself for everyone else?

My process bar fluctuates all over the place. Indicating 30 secs, 4 min, back to 20 secs guess it's as accurate as an hourglas, nice animation though - LOL

thanks
thanks this Worked for me on HD2.

WLAN ok, but no websites are shown.

That's why I've never had an Windows Mobile device before.
Symbian, iPhone, everthing works fine with my WLAN. WPA Key and go go go
My Kaiser has a WLAN connection but the IE wont' show any page. Why?

First thing is to isolate the problem. Are you able to access the internet via Actice Sync? When connected to the WLAN are you able to access any other services on the internet such as windows live to check your email or if you have HTC HOME the weather info?
Also check to make sure you are getting a proper IP address, Gateway, and DNS server from the router to your PPC. Task Manager is a good utility which lets you run the Ipconfig/all command. You can also use the PING command in Task Manager to see if you can ping anything on the internet.
If you are getting the proper TCP/IP settings trying accessing a site using its IP address instead of its Domain Name to islolate if the problem is with the DNS server settings in PPC.
If still no luck post the results from the above troubleshooting and we'll go from there.

Correct IP Address, check! I forgot to mention...
Thank's for your help, I'll check the steps in the evening at home.^^

I just can connect to my router's IP address and see the configuration page. My device has it's own static IP.
IE says "site cannot be displayed, because the connection has been interrupted".
Do I have to quit HSPDA and Bluetooth? I guess not.

Let me know if you can connect to this http://134.126.10.50/

shazaani said:
Let me know if you can connect to this http://134.126.10.50/
Click to expand...
Click to collapse
No, same error.
Surfing via ActiveSync is no problem.

If you said that it's possible to connect to router but not outside of router, then do you use MAC Access Control and/or MAC Fillter Internet Firewall on your router?
Possibility MAC Filter Internet Firewall. Without MAC Access Control specified, it's not possible to connect to router.
Hopefully it helps.
Best regards,
TwoAce

I'm using a MAC Filter, but the MAC of my Kaiser has been written to the MAC list. I'm trying without the filter...

Previously I could connect to my home WLAN, but I could not perform any surfing until I came across a suggestion to goto Settings->Wireless LAN->Power Mode slide to Best Performance.. and viola.. I am good to go..
don't know if you have the same issue, but jus my 2 cents.. ohh n I was using Polaris aka Touch Cruise..

I have the same problem as [email protected] has - the root cause may or may not be the same however. Here is what I found in my case -
(i) Connecting to WLAN - no probems, works every time
(ii) While connected to WLAN, sending/receiving emails through my exchange server or browsing my company's intranet site - no problem
(iii) Surfing internet while connected through USB cable/active sync - no problem
(iv) Can't connect to any internet site while connected to WLAN
I found that when connected through USB Cable/active sync - the proxy server address seen when I go to Settings->Connections->Connections->Edit proxy server is the correct company proxy server address. The moment I connect to WLAN - this field becomes blank. Even if I edit and insert the correct address, it doesn't stick. The moment I disconnet from WLAN and go and check the proxy server address - again it shows the correct address. So the root cause of the problem seems to be that something is wiping out the correct proxy address while I am connected to the WLAN.
I remember seeing a thread somewhere discussing this vanishing proxy settings problem. I wasn't able to find it today but I intend looking again when I get an hour or so.

I agree with roomer11 about the power settings, i have two HTC tytn ii's and i had the same problem with both(one mine,one is my wife's)...i'm running wpa2-psk now but does it on wep too...

It work's.
I have deactivated the MAC filtering. I doesn't make any sense, because the MAC I've entered is the right one, but ok. Must be a Windows Mobile voodoo thing.

ActiveSync /Exchange over Wifi Not Working?

This is a continual bug that appears across certain roms, currently in the latest Dutty V2 Rom.AS works fine over GPRS, and via USB cable to the internet, BUT IMPOSSIBLE over wifi?
Does anybody else have this issue? I have tried very solution etc, I use mail2web exchange, and only stock roms will sync via wifi with it?

Microsoft has desactivated the wifi connection (for security reason) on after the
4.1 version, and WM6 synchronise with the version 4.5.
so plug the cable

The Bluetooth connexion has been disabled (to a computer), not the wifi one. I have an Exchange 2003 server, I'm able to connect and synchronize with ActiveSync my diamond to this serveur using Wifi (on the same network, never tried using internet, perhaps with Exchange 2007 in a few weeks).
Or perhaps is it synchronization threw internet that is forbidden ?

I dont think thats what we're talking about here...
Phone syncs with exchange via net perfectly when its not connected to pc, however when connected to pc phone can not access net

Assuming internet does work, firewall anywhere?

I had the same problem when I tried to connect to my exchange server the first time. Then I connected via 3G and the normal "set security..." came up, even though I set an unlock code before. Whatever after this first connection with 3G the connection with ActiveSync and USB did work fine.

Internet Sharing with Windows 7... anyone got it working? [SOLVED]

Hi all,
I used to use my Diamond connected via USB and the 'Internet Sharing' function to provide Internet access to my laptop running Vista without any problems whatsoever...
However I have recently upgraded to Vista and don't seem to be getting anywhere... or rather getting somewhere but not far enough!
Specifically, I can connect the Diamond to the laptop via USB and run 'Internet Sharing' on the device. Having hit Connect and connected to the Internet (confirmed my running a browser on the Diamond) the laptop detects a 'Remote NDIS Internet Sharing Device' in the Device Manager. It then adds a connection in Network Connections but seemingly-fails to get any further. It looks like the DHCP requests are falling on deaf ears and without an IP address it's not going to get far beyond that...
Anyone with any ideas? Or, at the very least, could someone confirm that they have got Internet Sharing working with Windows 7, even if they didn't necessarilly have to do anything special?
Regards,
Mathew

Typical... you think you've tried everything, you've exhausted Google and posted a forum post as a last resort plea for help.... Five minutes later you sort it! Mustn't moan I suppose... and in case anyone else hits this problem here's how to sort it:
The problem was calling out to me really - DHCP. I had Layer 2 connectivity but without establishing anything at Layer 3 it simply wasn't going to work so if statically asign the IP address then I could at least rule DHCP out of the equation to see what additional hurdle, if any, had to be then tackled.
The problem was that without knowing the address at the other end (i.e. the Diamond) then I wouldn't know what subnet to put my laptop in. However, this all worked fine on Vista so I fired it up and ran Wireshark (network packet sniffer) and could see that the laptop was being given an IP address from the 192.168.0.0/24 subnet and that the other end (whether that be the Diamond or some virtual device that at least representa it) was sat on 192.168.0.1. Strangely, the other end had a MAC address of 82:00:60:0F:E8:00 and the laptop 80:00:60:0F:E8:00 - whilst they're not globally assigned this must be what Microsoft use on the local link for these types of connections.
So, back to Windows 7, I fired up Internet Sharing and connected to my ISP. I now had a LAN connection listed on the laptop under Network Connections so I forced a static address assignment by right-clicking it and selecting Properties > Internet Protocol Version 4 (TCP/IP) > Properties and assigning the following:
IP Address: 192.168.0.80 (choose anything within 192.168.0.2-254 but stay away from anything you might already have assigned to other connection e.g. wireless/wired Ethernet etc)
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DNS Server: 192.168.0.1
Hit OK and then, being the Microsoft way, you will likely need to bruteforce the new application of the new setting by disconnecting and reconnecting the Internet Sharing connection. The LAN connection on the laptop will disappear and reappear, hopefully with a static address assigned (right-click it and select Status - DHCP should be disabled).
I still don't know why DHCP was failing but regardless I've got what I wanted - shared access to the Internet!
Cheers,
Mathew

Nice one, thanks for sharing.