Hi there,
As you can probably see, im new on the Forum. Been using it for years and always found an answer to any of my problems without posting but im stuck with this one.
Im having trouble with my QTEK 2020i. For some reason it has stopped recieving SMS. Everything else works fine. I can send SMS out, MMS works fine and no problem phone calls. My service centre number is right, ive changed my SIM twice and still having the problem. Should I do a ROM or Radio upgrade to see if it will fix my problem or does it sound as if the phone it self needs repaired?
Cheers,
Gus
I would doubt it was hardware. I take it that you can make phone calls and can send SMS. So it must be down to the notifications.
I'd take a backup and then do a hard reset. If it then works you know that it is a software problem and can investigate if you want to or just re setup your device.
Ive done 2 hard resets and it still isnt working. would I be beter doing a ROM upgrade?
Gus
Related
Had my O2 Steller (rebranded kaiser) with the original ROM for about a month and I cant believe it but i think its turned into a brick.
The problem I have is even though it gets a full signal I cannot send or recieve calls, texts or transmit any data. When the fault happens during a call I have the phone looking like it is connecting with the dialler but immediately ends the call.
I had initially thought it was maybe a bit of software causing the prob so removed any software I had installed , (HTC home Skype and google maps) this had no effect. Tried another sim card in case mine was faulty, still no effect.
Spoke to a mate who suggested that I try a hard reset and this seemed to give me a solution with it working for a day but today it started to go faulty again.
Anyone else had any similar issues similar?
Really peaved as O2 cannot get me a new Kaiser for some time as they initially said they were no longer available, then said they were out of stock but had no idea when they would get stock back in. Tried to palm me off with lower spec phones.
Main concern is getting my kaiser working again, so any help with this would be great.
id try a hard reset once more.. if that fails, call your service provider. they might be the cause of the problem
not techinally a brick since you can turn it off and on and see some functions... I might recommend completely flashing the rom... that might solve the problem if it is indeed a software problem
Hi guys.
I just bought my XDA Diamond and updated it to the new official o2 Firmware version 1.93 something.
Unfortunately my XDA doesn't run as smoothly as it did before. From time to time multiple errors occur at the same time. First of all it's hard to make a call - the phone can't establish a connection. If I'm lucky and the phone establishes a connection I can't hear my dialog partner and they can't hear me. Furthermore the ring tones don't work (I can't hear them, the phone only vibrates) and if I get a text message I can't hear the text alarm but the phone keeps vibrating until I change the profile to silent.
The only way to solve these problems was to switch off the phone and switch it back on. The errors occur at random times, I can't predict them. I can send text messages while these errors occur but calling is impossible
I was in an o2 shop and asked the personnel there what the heck's wrong but they only told me "switch it off and back on".
I assume there's something wrong with the software since all the errors occur at the same time. Otherwise there could be a hardware defect. Because of that I'm afraid to load a cooked rom - warranty and jazz.
Has anyone experienced something similar and/or is there someone who can help? It's really annoying to never know if I can call someone/someone can call me.
Kind regards,
Martin
got exactly the same problem .. when i got the diamond i started "optimizing" it with tools like advanced config. after playing around with cache settings it occured for the first time so i thought it might be a memory leak. then i made a hardware reset and applied the newest official O2 rom. problem is still there randomly, so its a hardware issue most likely. strange thing that u got it when updating the rom. maybe there wasnt enough time for it to appear before ?!?
i checked google and there have been similar issues with older htc devices. some stated it might be a shortcut with the headsetfunction. unfortunately it seems to be very rare, so theres no official statement in faqs etc. will have to send it back and hope that i get a working one.
ps : do not mess around with the warranty. just send it back.
Thanks for your quick reply.
The guys at the o2 shop told me that it's a software defect (the guy I talked to said he's got the same problem) and that they can't help me.
I will definitely go back there and force them to replace it. The randomness of the error is the most annoying thing. One minute it works the next it doesn't. It's impossible to use the XDA as a phone at the moment.
I've never had any problems with my last six cells. I'm pretty disappointed with the Diamond
PS: Does anyone else have an opinion on the topic? Maybe a solution, hint, help in any way?
I highly appreciate any response.
Sincerely,
Martin
denk dran dass du als onlinekunde bei 02 anrufen und es selbst zurückschicken musst. die antwort hab ich bekommen als ich im shop stand.
Hi Martin,
did you try to re-flash the diamond again? Maybe something went wrong by flashing the 1.93 ROM. Had the same problem with a ROM from here, but I don't remember which one it was.
So, try re-flashing. The O2 1.93 went well on my diamond.
Kind regards,
Volker
Can you confirm where you obtained the official O2 rom from.
herr_shaggy said:
Hi guys.
I just bought my XDA Diamond and updated it to the new official o2 Firmware version 1.93 something.
Unfortunately my XDA doesn't run as smoothly as it did before. From time to time multiple errors occur at the same time. First of all it's hard to make a call - the phone can't establish a connection. If I'm lucky and the phone establishes a connection I can't hear my dialog partner and they can't hear me. Furthermore the ring tones don't work (I can't hear them, the phone only vibrates) and if I get a text message I can't hear the text alarm but the phone keeps vibrating until I change the profile to silent.
The only way to solve these problems was to switch off the phone and switch it back on. The errors occur at random times, I can't predict them. I can send text messages while these errors occur but calling is impossible
I was in an o2 shop and asked the personnel there what the heck's wrong but they only told me "switch it off and back on".
I assume there's something wrong with the software since all the errors occur at the same time. Otherwise there could be a hardware defect. Because of that I'm afraid to load a cooked rom - warranty and jazz.
Has anyone experienced something similar and/or is there someone who can help? It's really annoying to never know if I can call someone/someone can call me.
Kind regards,
Martin
Click to expand...
Click to collapse
No, I didn't reflash the device. Can I flash it again with the official Rom without doing something? Kind of override the ROM with the same ROM?
I got the ROM from the o2 website o2online.de
herr_shaggy said:
No, I didn't reflash the device. Can I flash it again with the official Rom without doing something? Kind of override the ROM with the same ROM?
I got the ROM from the o2 website o2online.de
Click to expand...
Click to collapse
Yes, no problem. However, first download the update file once more. If you can, try another browser / download manager, just to be sure there is no transmission problem.
If that doesn't work, try flashing the "old" firmware, if the problems don't persist, it's no hardware problem for sure. Then try another GER 1.93 ROM from the developers.
I did a re-flash of the original ROM. Haven't experienced the headphone/microphone problem again yet, but I often lose the connection after I answer incoming calls. The network symbols in the top line (3G or G and the network symbol) show a "X" and network plus an "!". After that it reconnects and I can call back.
What the heck is wrong? This is so annoying!
edit: strangely there was no ring tone when I answered the incoming call.
Hi folks.
In addition to my other problems a new one occurred. (Almost) every time I get an incoming call my phone looses the network, causing the call to end. Strangely, the phone shuts itself down from time to time while I'm answering incoming calls.
I went to o2 and they have the phone sent and repaired. As soon as I get it back I will tell you what was broken and or done to fix it.
Maybe someone here will experience a similar deterioration of their Diamond - but hopefully not!
Kind regards,
Martin
Meh, I've been a diamond user for a couple of months now and as of this week I'm getting these problems as well... Got into an argument with my girlfriend because of me not hearing when I'm being called. I don't have a mobile phone for nothing I want to be able to receive calls damnit!!!
It doesn't ring and/or vibrate often, and switches to 'silent' mode. At first I thought it was because of a soft reset I did recently, but then it also happened when I didn't reset it
Also, sometimes the 'phone application' (i.e. the dialer) doesn't come up when I'm making a call or receive one. So I can't answer the call.
I have original ROM (1.93 Dutch) that came with my phone. I did some tweaking though and I use S2U2, but they worked fine before...
I'm seriously considering going to T-Mobile and ask for an Omnia or something. Heck, I'd even pay for an iPhone...
Hi, I've been having a problem with my HTC Kaiser SMS service
It receives SMS normaly, but sometimes it just doesn't receive the messages. It looks like random... sometimes it receives de message normally, but sometimes it turns on just like it's going to receive soemething, but nothing comes. I've done a test with my operator site sending me messages and most of them are received, but some of the messages simply doesn't come.
My girlfriend told me that she gets the confirmation of my receiving all of the messages she send mt, but some of her messages are not received by me.
is there any solution
I use the original HTC ROM with windows mobile 6.1 (ROM ver: 3.29.707.0 WWE; radio: 1.65.16.25 ROM DATE 05/07/08)
can someone help me
I've tried to hard reset my phone and reinstall everything manually and sync my agenda and contacts from my computer database.
I have the exact same problem!! It doesnt happen very often, but happens once in a while. I am using Anryl's WM 6.5 21725 Final Release, Radio 1.71.09.01 eMO, and is a Swedish TyTn II. I am also using JGui's SMS Reports Eraser. Anybody got a solution for this???
I also have the same problem! Anyone with a solution?
intersting
I thought I was the only one to have this strange and inexplicable problems in my device... does anybody has a solution for it? thanks
Its really frustrating!! No one has a solution???? maybe flashing a new ROM would help???? but i don't want to flash unless i know it will work for sure, coz i got all my settings and softwares customized to my liking. I tried changing the radio, but it doesn't help.
Guess what people?!, It's been a week since I had to Hard Reset my TyTn II and apparently my problem is solved! I have received all sms and mms so far! Maybe you could try to HR and see what happens...
Okay, will try. Thanks Arrgntmnc
SMS is not a reliable service. That's fact.
Even on Symbian or some other dumb phone. You can get a 'false' delivery (some operators although not all, do that, once they sent out, their Service Center will give back the delivered, without waiting for actual handset delivery)
I guess I did it!
Hi, I tried to hard reset my kaiser... nothing
I installed the Phoenix III ROM... nothing
I installed the original HTC ROM... it worked!!!
I've been on my second week testing. I'm doing this. When the sms problem begin Icould see my cell phone ligts up as if it was going to receive something, but nothing happened. Then I turned off the auto turn off in battery settings and I always turn it of after using it... So, if someone try to send me a SMS and the phone light up, I will know. 'Till now I haven't spoted my screen on. I'll test it for 4 more weeks and if it works I will post to you
actually, jsut goto you SD card and there will be a folder called inboxXXXXXX... if you ahve that problem.. just delete that folder.. it fixes your problem.... Try to manually open the SMS messages.. does it jsutn ot load? then that is definatley your problem.. this problem effects most all WM devices...
Teej53214 said:
actually, jsut goto you SD card and there will be a folder called inboxXXXXXX...
Click to expand...
Click to collapse
Where exactly is this folder supposed to be??? I couldnt find anything on my SD card.
Hi, I am a recently registered user but a longtime "lurker" on the Opal section of xda.
I've bought my girlfriend an opal, roughly a year ago, and in three months or so she started complaining about some issues of the phone:
- From time to time she cannot send me SMSs, she just keep receiving the "cannot send sms" error
When this happens, she usually:
- Cannot establish an outgoing call, and more important,
- She cannot even receive any incoming call despite the mobile being connected to the network, and free, so that the caller just get a "no answer" while she doesn't even have neither a missed call report nor any ringtone deployed.
- Receive incoming SMSs
I've already tried to solve the problem in various different ways, including(of course) looking for help in existing threads, flashing a new rom on the phone resetting more than once.
I'm just stuck on a dead point, as of now.
Do you have an idea on how to solve such issues?
The only "fix" we found was to activate airplane mode then deactivate it to restart the network connection.
I think it is something related to the radio part of the OS but i couldn't find different radios to flash on.
Thanks in advance!
Hi Paperboy,
your problem is contained into 2 possibilities:
Your Network Setting (the SMS provider number)
Your OS (most propable)
I guess the best remedy is to use the official ROM (WM 6.1 Professional). You may have used unstable ROMs that caused such a mess.
Unfortunately, I merely found the Arabic ROM (It can be changed to English from (Settings>> Multilanguage Support).
WM 6.1 Arabic ROM
Hope it helps somehow.
Actually, I think it's neither of two.
I checked more than once the provider settings, including the sms service center. Actually if it is not correct, she'd never be able to send messages, while the "hangs" are just...random.
On the os side, i think it's not a matter of roms, mainly because i flashed as a consequence of months of frustration with the original rom.
Any other ideas?
btw, thanks for your advice!
DaPaperboy said:
Actually, I think it's neither of two.
I checked more than once the provider settings, including the sms service center. Actually if it is not correct, she'd never be able to send messages, while the "hangs" are just...random.
On the os side, i think it's not a matter of roms, mainly because i flashed as a consequence of months of frustration with the original rom.
Any other ideas?
btw, thanks for your advice!
Click to expand...
Click to collapse
it happens to me sometimes, when a message will just not go. i think its network/radio related, but it happens to me very less. i havent seen any radio's either.
sorry, i know, i could not help...
At least I'm not alone! Let's hope the gurus have a solution!
DaPaperboy said:
At least I'm not alone! Let's hope the gurus have a solution!
Click to expand...
Click to collapse
Hey there. I cant help but laugh, I had the exact same problem when i first got my phone and I used to think its a problem with the network but it isn't, if you haven't changed the stock OS/ROM, thats your issue, Flash an new ROM and it should resolve your problem.
(I recommend the pajerm RC3 ROM)
(Take care to backup all data, use outlook to backup all your contacts and stuff).
If that doesn't resolve your problem, post back. Best o' luck.
karthiksk said:
Hey there. I cant help but laugh, I had the exact same problem when i first got my phone and I used to think its a problem with the network but it isn't, if you haven't changed the stock OS/ROM, thats your issue, Flash an new ROM and it should resolve your problem.
(I recommend the pajerm RC3 ROM)
(Take care to backup all data, use outlook to backup all your contacts and stuff).
If that doesn't resolve your problem, post back. Best o' luck.
Click to expand...
Click to collapse
Actually I flashed that exact ROM, still experiencing issues, though.
DaPaperboy said:
Actually I flashed that exact ROM, still experiencing issues, though.
Click to expand...
Click to collapse
Okay this issue is rather different, What is certain is that the issue is not on the software side. Either your phone is konk or its the service, check the same SIM on a different phone, see if you face the same issue, if you do then its your network (which I know You said is unlikely, but no harm in making sure right?) If on the other hand, the phone works perfectly fine, then you have a problem with your phone's hardware in which case you need to get it check and probably serviced, worst case, get the handset replaced (if its under warranty).
Best o' luck
Try THIS ROM and report...Has a variety of apps as add on...Hope it works for you.
I'll give a try!
Thank you anyway!
DaPaperboy said:
I'll give a try!
Thank you anyway!
Click to expand...
Click to collapse
Dont lock your phone with the default windows lock.....(use S2U2)
I know its strange but this helps, and do restart your phone every third day....
Issue Not Solved, but figured out
The HTC opal is sort of incompatible with certain carriers around the world, and this issue does not apply to all opals, only some of them have an issue. For example my phone has this issue with Airtel in my country. The phone seems to work fine with every other carrier. I think I might have to change my damn network again!
is it possible to turn off the thread view in opal??pls hlp
Well as the titel says,
since about 1 week I'm facing the problem that i can't receive calls when my phone is locked.
I found a similar thread which is saying thats because of a signal-loss. The strange thing is, that i do have full signal!
If my phone isn't locked all is fine and i get calls, it's only when it's locked. If somebody is trying to call me, only mailbox is answering and just in time i get a sms that there are missed calls.
Does somebody else have this problem, or an idea how to fix this?
btw. I'm on faria rom v5.1. and don't rly want to chance the rom, as I'm pretty happy with this one (except this problem)...
Thanks for your help in advance
cheers, Rob
I have similar problem. No only can't be called, also i can't place calls. It is a strange situation because after restart i have no network. After 2 or 3 restarts i have network. I can't find a solution yet. I sent back to service my phone under warranty and they told me that the situation described by me is not confirmed. In service phone is working normally.