I got my Kaiser yesterday, very nice!!!! excellent device.
Now to the issues, I got the same issue that when I had on my Hermes Shaps 3.60 that the storage card got duplicated and all the application links got lost.
I have tried the fix I used to apply on my hermes without success. (I used to move the files on the Storage Card folder, then delete the storage card folder and them remover the micro card at that moment is (storage card2) and them it became "Storage Card" as normal and all application would work. But with the Kaiser this workaround does not work, after I soft reset the card get duplicated again and I get the (storage card2). Anybody knows how to fix this?
having the same problem - i've had a hermes for a year or so and have sucesfully moved a lot of stuff to the storage card [mail, attachments, IE cache etc]
however soft-resetting with the kaiser seems to create the Storage Card2 folder, which is goofing it all up.
any ideas?
Hi,
I have an issue with something that appeared I think after I clicked (out of curiosity) on the "Bluetooth Explorer" program...
This did create a kind of storage card folder called "Bluetooth" and since then (I'm 90% sure this is the triggering event), TomTom 6 does not find the maps any more?
Any one knows how I could get rid of the "Bluetooth" storage card thing and allow tomtom to "see" my regular storage card again?
Thanks in advance for any help,
Thanks for asking this question - I was having a similar problem with TomTom 6.1 and I hadn't made this connection. TomTom 6.0 was working fine, but 6.1 couldn't see maps.
You just go into the Bluetooth settings and on the tab labelled FTP there is a tick box for 'Enable Bluetooth Explorer' - if you untick this TomTom will work (at least mine did)
And thanks for answering it
That did the trick for me too. Problem solved.
Thanks again !
Hello, I have an HTC Touch diamond from Telus, i've searched around these forums, and can't find quite the similar problem I have. My device only lists 102.55 MB of internal storage in the settings, and when i try to the Clear Storage program it says it can't find the mass storage, is this fixable or do i have to take it back to Telus.
Are you sure? If you click on "memory" in "settings" the first screen you get ("main" tab) only refers to the ROM and RAM available. You need to click on the "storage card" tab to find the 4Gb of internal storage
battlekat said:
Hello, I have an HTC Touch diamond from Telus, i've searched around these forums, and can't find quite the similar problem I have. My device only lists 102.55 MB of internal storage in the settings, and when i try to the Clear Storage program it says it can't find the mass storage, is this fixable or do i have to take it back to Telus.
Click to expand...
Click to collapse
I am experiencing the same issue with the Sprint version I received today. Same issue with the Clear Storage program. When I go to settings, memory, storage card, it says "Total Storage Card Memory: Not installed"
Thanks.
Can you find the internal storage using file explorer on the HTC and explorer on activsync on your PC? Have you suceeded in copying something to it using activsync? If you can it is there. Why it is not being reported in memory is not so clear
A problem which I had a few times ocured when I tried to start a programm on the internal storage whil it was conected to a pc as a internal storage then the Diamond gives the internal storage a other name such as internal storage 1, 2 etc
Have a look at your file explorer you maid find it there.
Willem
Slight variation on this topic but related.
Can someone tell me if there are hidden files or something similar on the internal storage?
When I look at All settings -> system -> memory, it says that there is 2725MB in use but if I total the individual values for each folder in my internal storage it only adds up to 2122MB. It's driving me mad as space is limited enough as it is...
In a response to an earlier query, if you plugin your device as a mass storage device, the Internal Storage is unmounted from the phone's system so you cannot use it, and when you try to launch an application which requires this internal storage you can run into big problems of it "creating" a new Internal Storage. By this time when you unplug your device from the computer it will then rename your actual Internal Storage to Internal Storage 1/2 and you will have to go into file explorer and delete this, then reconnect your device to the computer and it should be ok again when you disconnect it.
Addicteddddd said:
In a response to an earlier query, if you plugin your device as a mass storage device, the Internal Storage is unmounted from the phone's system so you cannot use it, and when you try to launch an application which requires this internal storage you can run into big problems of it "creating" a new Internal Storage. By this time when you unplug your device from the computer it will then rename your actual Internal Storage to Internal Storage 1/2 and you will have to go into file explorer and delete this, then reconnect your device to the computer and it should be ok again when you disconnect it.
Click to expand...
Click to collapse
A good point. To give you an example of how this works. I installed TT6 by putting my (legitimate) CAB file maps etc onto the internal memory by setting it as a USB device and using drag and drop in Explorer. The moment I disconnected the phone from the PC it re-recognised the internal memory and ran the TomTom auto-installation app. It is exactly the same as inserting an SD card into an SD slot of any other PDA.
Having same issue. I deleted the contents and the folder Internal Storage and am doing a hard reset. Will post results.
BTW - HTC and Sprint really should have a better solution to fixing this rather than all this mess. Even the ipod is easier to remount when you unplug during sync and I thought that was annoying....
jreach said:
BTW - HTC and Sprint really should have a better solution to fixing this rather than all this mess. Even the ipod is easier to remount when you unplug during sync and I thought that was annoying....
Click to expand...
Click to collapse
I think you may have misunderstood what we are saying. This problem only occurs when you choose the (non-default) option of the PC recognising the internal storage as a seperate USB drive rather than as an activsync connection when you make your connection to the PC. If you choose that option then no automatic activsync activity will occur when you dock because activsync will not start. On the other hand file transfers will be much quicker and easier and you can use drag and drop in your PC's explorer.
If you decide not to use this facility then activsync works fine and you should have no problems with automated syncing and unplugging whilst that is happening (although that latter action is not recomended with either Windows or Apple based phones or PDAs).
The main advantage that Windows based PDAs and phones have over Apple based ones are that they are much more easily changed (as most of these forums show!) and "tweaked" to suit what the end user wants. Apple is more "technology for technophobes". However the disadvantage with the Windows system is that there is more for the end user to bugger up - hence all the cries for help on this forum.
No I understood what you meant. I was just comparing the issue. When Internal Storage still shows up under My Device but does not show up under Memory it tells me that the phone has "un mounted" the memory. The question is how do you re-mount this? Unless i am missing something which I very well may be....this appears to be the issue. At least the one I am faced with.
jreach said:
No I understood what you meant. I was just comparing the issue. When Internal Storage still shows up under My Device but does not show up under Memory it tells me that the phone has "un mounted" the memory. The question is how do you re-mount this? Unless i am missing something which I very well may be....this appears to be the issue. At least the one I am faced with.
Click to expand...
Click to collapse
You remount it by returning the HTC to its standard activsync setting, via its settings menu You can do that while it is still connected to the PC and when you hit OK activsync instantly starts and syncs. In addition Explorer recognises it as a mobile device rather than the removable storage when it was in USB mode.
I do not think it is correct to compare an additional Windows feature (that the Apple does not have) with the standard feature that the Apple does have. A more accurate comparison would be the two in the same activsync mode, in which case they are similar, and neither has this problem
At the end of the day if anybody does not like the extra facility the HTC has to show and use its internal storage in the same way as a memory card when hooked up to the PC (because of its disadvantages) then they should not use it and they should stick with activsync. At least in Windows world we have the option.
WOW!
Dropping the ipod reference and my apologies for stepping on toes by mentioning it.
Setting it to active sync or hard drive has NO affect on this what so ever. I wish it did as it would be an easy fix. Apparently during any kind of disconnect the memory module freaks out and it corrupts the file system. That is apparently why the phone will not recognize it. Some people have had success connecting the phone over and over to a computer until it mounts the drive and then via the computer they format the drive and then hard reset and its fixed.
In this case its very similar as the HTC device will not remount the memory module. I contacted HTC and they verified that its a problem and have recommended an RMA to sprint.
Personally I don't even buy the HTC response. There has to be a way to remount the memory back to the phone as the drive will occasionally show up even in windows. It just wont allow a format as it locks up.
Oops sorry if I sounded a tad touchy... . I really did not mean to upset.
It is just that I think that Apple are really good at marketing to the "cool fool" market, and persuading people that they are technologically more advanced than they really are. The classic example of this is the iphone that was trumpetted as having lots of "new" benefits, which had been on other competitor's phones for ages. The only thing cutting edge about them is their ease of use (which is I have to admit very good)
However I do not have the problem you are describing with my HTC touch diamond, and nor, I suspect, do the vast majority of other users. My memory module has never freaked out and corrupted my file system no matter how many times I connect or disconnect and no matter how I do it. So I suspect it is not a universal HTC problem, but one limited to the way that Sprint and maybe others (I assume in the US?) have implemented the software, or maybe on a rogue batch of hardware or software?
No worries...text does that some times.
Yeah I think its pretty much a US thing. PPCGEEKS has a thread going about it and it appears to be all sprint phone related.
http://forum.ppcgeeks.com/showthread.php?t=37485
So far what I have is this: When using file explorer, under My Device Is a folder called Internal Storage. When I go into settings to check memory, I have Storage & Program, 102.55MB and 203.84MB, respectively, that's Total. In the Storage card tab, it says Not installed. And when i try to clear storage and format internal storage it says "no Mass Storage found"
So I hopped over to PPC and this is what I found, unfortunately i'm going to work so no time but will try and report later on.
Originally Posted by thacounty View Post
Ok, here is what worked for me.
Hard reset - Connect to PC, Once connected as a USB Drive, VERY IMPORTANT - Don't try to open drive, only right click.
Choose Format, FAT32, Quick Format. It took about 5 seconds, then soft reset and it is up right now... We will see.
No go, Vista won't recognize my diamond as a drive hence no format...
I now know what I did wrong, I copied the internal storage to pc then back again using the disk function instead of AS. I now have internal storage2 showing and can't access any programs.
Can anyone tell me how to rename I.S.2 to I.S please.
delete the Internal Storage folder (which will just be a folder) with total commander, resco explorer or file explorer, then connect ur phone to ur pc in disk mode, then disconnect and it should rename back!
My storage card had an identity crisis after I took it out of my Tilt temporarily and plugged it into a card reader. It went from officially being known as "Storage Card" to "Storage Card 2" when I plugged it back in the device.
Because of this, when I go to play my MP3s using windows media player it displays an error message that says the file cannot be found. I even tried transferring them out to my desktop and they play just fine on there.
Could this be a problem with DRM since some of them are protected files?
Anyone have any idea? I'm dying here. Please, I need my music back!
Thx.
Try pressing reset, failing which, remove the memory card, reset the phone, then reinsert the memory card, if you have applications which load from the memory card, you will have to hit reset again after.
Please note I mean soft reset, not hard reset.
Thanks, if the issue is that some files are written to Storage Card 2, is there any easy way to convert them back to the original storage card path manually?
New files on the device work fine but not the original ones which may have been saved to the card when it was under the different name. Thanks.
I had that happen too, but I noticed it immediately.
Just had to delete the "Storage Card", which was (for me) an empty directory, then soft reset. Then plugged in the SD card.
Happens to me all the time. As khaytsus said just remove the card, delete the "Storage Card" folder, then reinsert the microSD card. There is no need to soft reset in most cases.
Hello, I have a recurrent problem with my storage card. It looks like empty, programs installed in the SC stop working, etc, but if I check the usage of the storage card it show as 2gb used ! (it is a 8GBs one)
It happened 2 times, and it is so anoying. I explore the card and only see the folder with the email attachments, all the other is gone.
Can it be a problema because sync from 2 different computers ? (wokr and home) ? but it do not sync the storage card, (I think)
Some Ideas ? I see nothing about a "storage card 2" or so, and I never remove the card from the device, it is always in.
can't found a real solution in the web
thank you if somebody can provide me a litthe light
I have an ATT Tilt that I'm still running WM 5 on. (Correction: it is actually WM 6) I am having some trouble with some corrupt files showing up on my memory card. I went so far as to buy a new memory card and removed several 3rd party apps that I had installed. Even after this, the files returned on the new card. I cannot access or delete them. I cannot tell which files are being corrupted, I assume they are program and documents that should be otherwise usable. The file names show up as a series of squares, other odd shapes, numbers and letters.
Some of the 3rd party apps I am using are
Total Commander
WMWifiRouter (added after this problem started)
Google Maps and Mobile Apps
Opera Mini
I haven't made any alterations to ROM or anything else.
Any help would be appreciated on how to proceed in clearing this up. One app that I notice is affected is "Notes". I have lost some data that I had saved in that.
Thanks!
How did you get windows mobile 5 on it?
I have the same problem from time to time. There is no real fix that I have found. What I think is happening is, the phone is reading/writing to the memory card, and either it stops (beause you put the phone to sleep, or soft reset it) or some other method. Since the file was never closed/finished correctly, it gets curroped. I strongly recommend backing up your SD card every month or 2. That way, when things do crash, you do not lose all your files.
Last time it crashed. I hard reset the phone, and re-formated the sd card in my PC. It has been 3 months and so far no problems. Maybe you can try that...
Oops my mistake I have WM 6
CE OS 5.c.1622
Sorry
other things to check or try changing include:
1. the brand of the micro sd card
2. any power saving settings that might be getting applied to the micro sd card (in my opinion, power saving settings are notorious for such behavior and my advice is to just disable any power saving settings for the micro sd card/slot)
3. your usage habits regarding closing programs. my recommendation is to CLOSE programs (as opposed to MINIMIZING them to the background) when you are done using them.
4. how/when you remove the card from the device (if you ever do) and/or how you remove the card from your desktop/laptop (if you occasionally use a card reader). on your desktop/laptop, it is advised to "Safely remove hardware" before physically removing the card from the card reader. on your device, it is advised to close all programs that might be accessing files from the card, wait a few seconds, and then remove the card. most people will suggest shutting down the device before removing the card but it is my understanding that the card slots in the kaiser are indeed hot swappable (i've been using it that way for almost 2 years and have never experienced any issues with my 8GB sandisk).
5. getting a card reader is highly recommended, especially if you want to try to recover lost data or to repair the file system on the card. as a bonus, the card reader will also allow nearly 5 to 10 times faster read/write access when transferring files onto/off the card from your desktop/laptop as compared to activesync via usb sync cable.
6. avoid setting your programs to use the card as "cache". example, some people like to set their browsers' cache folders to the storage card. this can also cause file system errors in some rare and remote scenarios.
all these portable devices (phones, digital cameras, mp3 players) use the fragile FAT32 format as their file system but i've always hoped that M$ would some day provide an alternative file system (something like NTFS without its security features perhaps to keep things simple for the pda phone), but alas that day has yet to come!
Try copying all your files to your computer (in case something happens)and run an error check from your PC with a card reader. Right click on the card in Windows Explorer (if you have Windows), choose Properties, then choose the Tools tab, then click Error Check, and run the check.
had the same problem, lost all my programs. I copied a very old back up over to the card . once I had done that the original files reappeared.